Based on 2.688 opinions finded in 4 websites
Based on 2.688 opinions finded in 4 websites
Opinions
Food looks nice, portions are quite big. However, calamari starter was not salted at all (ok, I could salt it by myself) but linguini was overcooked (not al dente!) which is not acceptable for Italian restaurant I would assume.
S B . 2024-02-27
MORE AT Google
On a dîné un dimanche soir, sans réservation, c'était tranquille 👍le personnel est très sympa, Mia notre serveuse a essayé de parler français avec nous 😁 Le cadre est super, le repas délicieux et la bière italienne extra 🍺 On a passé un excellent moment, merci 😘
Gwenaelle Winter . 2024-02-27
MORE AT Google
It’s busy of course because we went before the theatre but that’s why it’s the perfect place to go for good food in good timing and so close to the theatres on the Strand.
Jess Edwardes . 2024-02-25
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Many tables, very fast service, good food, friendly staff. Good place to go e g. before going to the theatre. Pizzas in 2 sizes.
Mignon B . 2024-02-20
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Had a lovely meal here post theatre. We had the 3 course set valentines menu. Very good service and the food was lovely. Have never been to this Zizzi before and will return
Traveler25141335207 . 2024-02-17
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The food was very good as was the service. I would certainly return. The restaurant is downstairs from street level and was attractively decorated.
Lesley L . 2024-02-15
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Pizzas were great good value for money
Jonathan Roser . 2024-02-12
MORE AT Google
Fantastic restaurant. Amazing Calzone.
Helen Byard . 2024-02-11
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Food was very good, service a bit slow but it was busy. Need to prebook.
Helen Webb . 2024-02-11
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Zizzi the strand london .Went to book at lunchtime for evening booking Saturday was told you cannot book a table in advance( not unusual on busy days ) and to return later as we did.only to be asked have we booked! she then recognised me from earlier in the day and frantically checked availability several tables empty I assume reserved.we left unhappy my point is if you are fully booked that's fine say so .we went to pasta di piazza they couldn't have been more obliging.
Dream63375764159 . 2024-02-11
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런던와서 가본 식당중 분위기 제일 좋았어요 음식도 너무 맛있고 직원분들 친절합니다 전체적으로 너무 만족했습니다
김민준 . 2024-01-31
MORE AT Google
Smacznie....Zarówno pizza jaki i makarony...Co najważniejsze smakowało naszym dzieciom także byliśmy w 2 punktach w Londynie....Czasem trzeba poczekać chwilę w kolejce, ale warto....Polecamy włsoki klimat....
Michał Sadowski . 2024-01-28
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J'ai mangé une pizza au Zizzi. C'était bon :-D
Philippe Perot . 2024-01-28
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Top le meilleur de nos vacances rien à dire à essayer
gaetan loire . 2024-01-25
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Very lovely food, clean and great decor. Would recommend for quick bite
liam allen . 2024-01-14
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Good food but was not expecting to walk down a flight of stairs with 2 sticks. Visited with my daughter prior to going to the theatre to see six. Usually i take photos but today i wasn't thinking so i only got the puddings.
Susan Rigby . 2024-01-11
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Good pizza Love the dough But prices are too high
alex the great . 2024-01-10
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I booked a table online several days in advance for a table on Boxing Day for dinner after seeing a West End show. On the morning of Boxing Day they rang me up to say they were shutting early and could not honour my booking. I asked them why they accepted it in the first place and they said they had forgotten to adjust the settings on their website. I asked to speak to a manager and was promised a call back. Over a week later and I am still waiting.
Simeon Muir . 2024-01-03
MORE AT Google
Delicious food, especially the vegan rainbow lasagne. Great service.
Mariama Right Here . 2024-01-01
MORE AT Google
The kids love zizzi food, and so do we! It's reliably good food and the atmosphere is always great.
J W . 2024-01-01
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We decided on Italian food and hadn't booked a table after going to a show between Christmas and New year so London was as you'd expect really busy. We didn't have to wait long to get a table and our waitress came over and took our drinks order. We decided on starters of cheesy garlic bread, calamari and brushetta. Personally the garlic bread and calamari were great value for money but the brushetta seemed overpriced for the mount of food on the plate. Main meals we had were chorizo carbonara, prawn pasta and the sticky pig pizza. All good large portions but took over an hour from our starters to come along. This seemed too long for a restaurant that wasn't completely full. Service was ok, and automatically included in the bill. The ability to order from the table and pay online was useful. Reasonable meal, longer than I'd like to wait. Roughly £30 per head with a drink.
Andy Cooper . 2023-12-29
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Comí pasta sin gluten. Estaba muy buena.
MARINA ROMAN . 2023-12-27
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Worst pizza I’ve ever had in my life, for a price that’s not even equivalent with the quality. Imagine £16 for a cardboard pizza??? Really bad
Adam Muqri . 2023-12-27
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Very peculiar... We went to see a show at the theatre across the road. Knowing the show would end at about 10:15pm we thought we should make a reservation for after this. We saw the Zizzi across the street so thought it a good option. I went on the website to see if we could make a reservation, it allows for reservation up to 10:45pm as it closes at 11. Made a reservation for 10:30 I had my phone on silent obviously during the show. I had a missed call from a London number.. We got over to the restaurant at 10:15 and the place was empty and the waitress said we're closed. (This was Saturday and they are open until 11 according to the website) We said we had a reservation for 10:30 (so we were actually early).. Apparently they called me at 10 to see if we were coming.. Not sure why as our reservation was for 10:30!... she begrudgingly showed us to a table and said we have to order quick... We considered leaving but didn't know where else to go at that time.. We ordered but just felt uncomfortable and rushed. The waitress then switched modes and was very friendly.. The food was nice but the experience wasn't. Either you can make reservation for that time or not, you are open until 11 or not.. Get your facts straight.
P Moon . 2023-12-26
MORE AT Google
I was really disappointed by the taste. It was my first time and for sure will be my last.
Abdullah Alsamadani . 2023-12-26
MORE AT Google
Went here for a quick lunch with my mum and partner. Our overall experience was a negative one due to the rudeness of a waitress called Clara. She was abrupt, unfriendly, and hostile. If she was like that with us, I cannot imagine what she is like with other customers. I would like management to contact me so I can discuss this further because I am shocked she is working in customer service. We spoke with the senior and informed we would be removing service charge. If she treated us the way she did I am sure she is losing your business money because no one should pay service if they have to have her waiting on them. Food was good, so such a shame the other elements of a great dining experience were ruined with her attitude. I won't be coming to this branch again. Luckily it is frequented by tourists who do not stay in the UK so probably have no opinion on poor treatment.
Michelle Grant . 2023-12-25
MORE AT Google
Great food. Excellent service. Better book before going.
Bing Ling . 2023-12-21
MORE AT Google
Food is generally okay. They automatically add on an ‘Optional Tip’ of 10%. Not sure why this is automatically added as the purpose of the tip is to reward good service and not something that should be automatically added to a bill regardless of service. Most people would feel awkward about asking this to be removed which is probably what they are counting on. Also weren’t able to use our vouchers because of the amount of rules they have added to the terms and conditions. Not a great experience.
Luke Wilson . 2023-12-17
MORE AT Google
Service was good. Food nice and hot. Long wait time but had cool hats. Was very busy bare in mind four stars out of five……..
Voyage01597589164 . 2023-12-16
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fantastic meal, really delicious food & lovely warm welcoming atmosphere. The staff went above and beyond to ensure the kids got what they wanted. No ridiculous toddler request was too much, and Karolina in particular ensured I didn't feel bad for my daughter's requests and changes. If made lunch out with kids enjoyable!! Which is quite the accolade! Thank you
emma webborn . 2023-12-16
MORE AT Google
Very busy, but still produced their high customer standards
andrew snell . 2023-12-14
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Visited Zizzi’s after watching a show across the road , to use a gift card given to me as a birthday present. Arrived a few minutes earlier and was seated immediately , within minutes of sitting down we were asked what we wanted to eat and was told that the festive menu would take 1.5 hrs so if we were in a rush then we shouldn’t bother with it , I can’t fault the food as it was delicious but when we came to pay I said that we had a gift card to use and there was £50 on there , handed it over to the waitress ( may have been a manger as she was in a suit) for her to swipe on the machine and it showed it had declined due to the expiry date, she then asked when we’d gotten it , so I explained if was a present at the end of October , she then said well it’s expired , tried it again with a lower amount and again it declined , she then became a little accusatory as if it was a dodgy gift card and when I tried to explain the situation( and was getting upset) she basically said not our problem talk to the head office and thrust the card machine under my nose for payment , she also tutted when I asked her to remove the ‘optional’ tip from the bill
Rhiannon D . 2023-12-08
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The garlic bread was to kill for! Other than that every thing is acceptable.
Abdullatif Alothman . 2023-12-07
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Loved the food. Pasta didnt have salt but was flavourful. Rainbow vegan lasagne was good but a bit oily! Fudge vegan cake was to die for. We got 25% weekday offer ^_^
saurabh bondarde . 2023-12-02
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Ridiculous waiting time!! We went for a pre theatre dinner on a Thursday night, but we had to wait an hour for the starters and in the end we had no time to get desserts because the restaurant was too busy and waiting time too long. I understand the company wants to make money sitting everyone but they should prioritise the customers that are already waiting for their food
Lara Santana González . 2023-12-01
MORE AT Google
There is nothing Italian in the food here. It's just American style food claiming to be Italian!
Sorin Stanescu . 2023-12-01
MORE AT Google
We had booked it prior to attending a theatre nearby. The service was slow and we were rushed to finish so we could go to the theatre.
Bipin Joshi . 2023-11-30
MORE AT Google
Very expensive and small portions. But the worst thing was when we were on our way out of the restaurant we witnessed the chef dipping his fingers into a plate of food on the kitchen side, he appeared to be testing the temperature of the food after a customer returned it. The waitress suggesting that it was cold. 😡😡
Julie R . 2023-11-30
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Waste of time lack lustre greeting then waited ages for service. Left as we were hungry. Buck up 3 customers not exactly busy
alreggie . 2023-11-29
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Very busy and the service wasn't as good as last time, but good food
Richard Oldershaw . 2023-11-25
MORE AT Google
Frequently visit and as normal a great service. Food was prompt & tasty as usual, fresh ingredients and prepared. Slight confusion with order and app however minor inconvenience. I do have to mention the facilities which for such a location were very poorly maintained. Hand drier out of use, floor covered in urinal overspill and no hand towels/paper available. It was apparent this had been this way for some time which is a shame. Polite staff and good service as always, so a hiccup that I hope will be resolved soon!
Adam (Reedysays) . 2023-11-23
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Nous mangeons sans gluten et en France c'est compliqué à trouver alors que chez Zizzi on peut avoir facilement une pizza sans gluten
Alexandra Bergot . 2023-11-22
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We went to Zizzi’s on Saturday lunchtime, precooked a table for 7 people inc kids. Unfortunately our plans had changed but we were suitably accommodated, with a great attitude thanks to Thomas. Children were well catered for, with a great kids menu, adults were served with delicious cocktails and wine. We then asked if 2 more could join our party. We were promptly moved to a more accommodating table again with Thomas’s help. Monica over saw our every request and dealt with everything very efficiently, she was fantastic! Would would definitely like to come back to Zizzi and perhaps look at their other branches around the country, but of course they won’t have Thomas and the wonderful Monica. Thank you.
Karen Fell . 2023-11-19
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We ordered pizzas and they were delicious The service was excellent despite the dwct we were the last customers to be served. The price is decent. I definitely recommend.
Cathia Virapin (Speak it Easy) . 2023-11-05
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Aline was absolutely amazing & the food was great
Ruth Elora . 2023-10-25
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The atmosphere was lively for a 9 pm visit. Food came out fast and service of the food was great. I gave mid-grade scores because The menu was VERY limited. There were very few items on the menu for anyone who has dietary restrictions. I am intolerant to milk and also can't have tomato based sauces due to acid reflux. I wish there had been a pasta on the menu with a garlic oil sauce or even that they simply made carbonara the traditional way instead of with milk. Garlic bread was literally the only item on the menu I could get. I just find it strange that in such a big city where so many tourists frequent that the options were so few and the staff seemed not to be able to let me know if there was milk in certain menu items. I understand that my allergies are not mainstream so don't hold the staff accountable for this in any way. Just if they could have come up with a quick fix such as making me a nice pasta with olive oil, herbs, a bit of lemon or any kind of offer to make something work would have been appreciated. Overall it was a great feel in the space but I cannot comment on the quality of the food other than the garlic bread which was good but dry. Had to ask for garlic butter to get it down. Just know that if you have any secondary dietary restrictions this is not the Italian restaurant for you. Everyone I was with however seemed to enjoy their food a lot so hope that helps. 😊
Jakaya Tanoh . 2023-10-24
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Very good food staff brilliant we were near very loud person asked to be moved and they did straight away even though they were very busy great customer service 👍
Ann Thomas . 2023-10-13
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We thoroughly enjoyed our time at Zizzis. The food and the service, in particular Hannah, was great and we would certainly recommend.
Hector Nicholson . 2023-10-08
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Very bad service from Hannah G!
Selina Imb . 2023-10-07
MORE AT Google
Great food, but small dishes when considering the price.
Dvir Cohen . 2023-10-06
MORE AT Google
The food here is quite nice. However, we were presented with the bill just after finishing eating (wasn't asked for) and then someone appeared within minutes with a card machine. The restaurant was quite empty so didn't feel there was a need to be pushed out like that!
Claire Bracey . 2023-10-03
MORE AT Google
I couldn’t love a restaurant more
Jared SerpHits . 2023-09-27
MORE AT Google
Very cozy place with nice workers, delicious food and nice restroom.
Petra Ruff . 2023-09-25
MORE AT Google
I've always liked this place, been many times. The food is reliably good. My daughter is vegan gluten free and she's catered and there's plenty of choice for veggies which I am. Nice layout with cubby holes if you want a bit more quiet. Staff are always excellent here. I'd recommend it.
Amanda I . 2023-09-24
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I have never been to Zizzi, I always walked past it not sure why considering I love pasta... I digress.... came here after a boring work event which had minimal food leaving us haangry... I had a train to catch so we opted for something quick. Service was fine, it was a Wednesday night, there was space.. we are seated downstairs. I didn't see a lift so not sure what the position is re accessibility. Service was nice, everyone was cheerful. Food cake relatively quickly. I had a strawberry or maybe it was raspberry and lime drink... it was awful... tasted of nothing... it was still there when I left. I had a goats cheese ravioli... can't remember the actual name. As I am trying to cut down went for an under 600 cals option. It was quite nice to be fair. It looked small but I got quite full whilst eating.. not sure If it had anything to do with the 4 glasses of prosecco I had before hand.. but either way I didn't leave hungry. The restuarant itself is nicely decorated and quite a chilled vibe. Good for catching up with friends. Il go again. Sorry didn't take much pics.
Soulfully Black . 2023-09-24
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really wicked reaturant to go for dinner. staff are awesome food is fantastic. not what you would expect when walking past on tye street.
Ian Emmett . 2023-09-22
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Zizzi was mediocre to good. The Casareccia Della Casa was mediocre, good but pasta was quite bland overall. It was supposed to be creamy but felt a little washed down. Service was good, friendly however, they made it really obvious that they wanted us to leave by saying bye asap. The atmosphere was comfy, spacious and had beautiful decor. The dishes are quite pricey for small portions and mediocre food. Was wondering if all Zizzi were like this? Hope that other branches are better than today's. Portion was quite small.
David Ly . 2023-09-21
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We popped into ZiZi for dinner before going onto a theatre show. The restaurant was empty but our waitress gave us a warm welcome. We had a lovely garlic bread as a starter and pizza and pasta for mains along with a nice bottle of red wine. Our waitress (sorry we didn't get your name) was really attenuative and friendly.
Wjfe . 2023-09-19
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They tried to make coffee, but they didn't succeed. I just wanted 3 short italian espressos and they gave me dirty water for 10£. At least the staff was super kind!
Benedetta Monaco . 2023-09-18
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Lovely seating area downstairs. Food was out of this world and service was great. No rushing you through starters to your mains. The pork meat balls are on another level.
Alan Pike . 2023-09-15
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They tried to make coffee, but they didn't succeed. I just wanted 3 short italian espressos and they gave me dirty water for 10£. At least the staff was super kind!
benesssss . 2023-09-11
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I order a Mushroom Risotto and the rice was not ready at all, it was not soft as a normal risotto. I paid £14,50 and I’m completely regret!! I hate this restaurant.
Catharina S . 2023-08-07
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The food was GREAT! Ambiance was nice and casual and a flare. Highly recommend!! The afternoon we came there seemed to be some flux in the staff. It took a while to get served and we didn’t get checked on. Our waitress left without saying anything.
Cathrine I . 2023-07-09
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Popped in without a booking, pre Lion King and have to say it was an overall great visit. Service was good, food was great. 5* from us.. Thank you.
D W . 2023-05-15
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Disgusting service from the woman with red hair and facial piercings - speaking to customers in the most condescending tone! Simple good old fashioned customer service is clearly lacking in the restaurant. She has been reported to Zizzi HQ.
286tamaraw . 2023-05-14
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Had a excellent lunch here in between shopping, really nice food with efficient and friendly service nice and easy just what we needed!
Janeandmarkjourneys . 2023-04-24
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We were greeted with such positivity and was made to feel welcome from the off. We were sat quickly and ordered quickly too. Food came piping hot and was delicious. Good atmosphere. Would definitely come again.
claireyh23 . 2023-03-30
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It was very loud inside. The service was good. We ordered two pizzas, a side salad, one of their mocktails, I believe the passion fruit one. The pizza was excellent. The salad was good. The mocktail was ok.
tmde . 2023-03-27
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We enjoyed everything about the place. The view was amazing. It was a nice and cozy place. And of course the food was very Good
shajans2023 . 2023-03-18
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We ate at Zizzi before a West End show. There was no booking so we had to wait to eat, we were told half an hour but the wait was much shorter. There were many empty tables so not sure why we had to wait....
priesty592016 . 2023-02-27
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Went before the theatre for a quick meal. The restaurant was packed but the lovely man at the door still found a space for us. The staff was really engaged and helpful. One of my favourite experiences in the restaurant so far - 1000⭐️ !
C8213QOamandam . 2023-02-19
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The restaurant wasn’t at all busy but the sullen and very unwelcoming waitress said ‘you’ll have a long wait’.
bearz1066 . 2023-02-16
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Excellent food Staff friendly Staff efficient Reasonable prices Visited pre theatre for a meal Excellent experience
cookiesmum2019 . 2023-02-12
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Lovely, clean restaurant. Staff all really nice. Made to feel nothing was too much trouble. Food all lovely and such good value for money. Definitely be back when next in the area.
elevenelevencornish . 2023-02-09
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Visited here before a theatre trip at The Savoy. We had a lovely meal and wanted to give a big shout out to a Polish lady (sorry didn’t get her name) who served us. She was very attentive as were all the staff but my...
juliepY274EI . 2023-01-22
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Nice restaurant, efficient service ! Very good quality as well . We’ve been there few time already and service stays alwyas the same
Annakataya . 2023-01-16
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I have Been here with my family and i have to say that the food is not tye best italian you can find( wether pizza and pasta). However staff is very attentive and proces are not to high compared to other Italian restaurants
Mohammed_patel1999 . 2023-01-06
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Best Italian restaurant in city. Food delicious, we didn't have to wait long and staff very friendly. we felt very relax and looked after
ewam895 . 2022-12-24
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All of the staff were so incredibly helpful and friendly, especially with my mother who has many food allergies, such a worry free dinning experience, reasonable prices and great food too.
jaxq2022 . 2022-12-20
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Shoutout to people working here on Saturday! We came here with my friends for a birthday dinner and we received a lovely service, the waitress (pink hair) was very attentive and kind. Despite the restaurant was really busy, we were seated in a great spot...
Y8795JGchloeb . 2022-11-21
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We were visiting London for my daughter's birthday but had not made any dinner plans so just stumbled on Zizzi’s and decided to eat there. We were told on arrival that our food would be around 25 minutes as the kitchen was busy which we...
Sarahz84 . 2022-11-20
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Nice atmosphere, tasty food and very friendly and efficient service so we really enjoyed our dinner here ! The menu is great and I would recommend the harissa chicken pasta dish if you like spicy food. You can get a free starter if you have...
GlobetrotterNL83 . 2022-11-08
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I think this Zizzi is one of my favourite ones. The staff and food is always on point! It's usually fast and very friendly. I decided to write this review due to experiencing a group of customers being particularly difficult For one of the staff...
Nicolexxss123 . 2022-11-01
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Table had been booked although the return was very quiet and a good thing as table we were put on was not nice. Shouting over he music ! There seemed to be a lack of staff and tables had not been cleared and messy. It...
Lindsey A . 2022-11-01
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Nice place to be eating downstairs Had to move from the first table after being placed under a speaker where you couldn't hear yourself think Tried to order starters but they were out of stock due to a apparent menu change next week, same with...
evonut . 2022-10-31
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Went with my friends to eat here before the theatre, we didn’t have any booking so we had to wait for about 10/15 mins as they were understaffed - which I understand as I’m working in the restaurant as well and we have the same...
Bulldoglover123456 . 2022-10-26
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We were recommended your restaurant and on a quick trip to London yesterday decided to see if we could get a table. There was 9 of us and we asked if we could get a table. A lady told us if we could give her...
lindahX6655GI . 2022-10-26
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We were in London to see a musical and this was a short walk away. We went early to eat as we didn’t want to go after the show. It wasn’t busy and we got a table and drinks straight away. Pizza was authentic, they...
26liamn . 2022-10-20
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The reason for this review is there were not enough staff in the restaurant at the time we visited Saturday 17th September at 5.30pm. The staff were disorganised and seem confused we waited ages to be asked if we wanted a drink and the wine...
Culture632554 . 2022-09-18
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Very very bad pizza from all aspects. Goat cheese is terrible taste and pasta is not well done half cooked like plastic😞😞😞😞😞 I don’t recommend at all and prices are high based on the low quality.
Paradise45281 . 2022-09-11
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Visited on 20th August 2022 at 17:30 so very busy. Shown to a table almost immediately. Didn't wait long for service - Please note a service agent needs to "open" your table for the online order to work. This wasn't obvious? Food was good, hot...
neilfN9714UV . 2022-08-22
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so the staff to begin with were friendly and the food was nice but its basic Zizzi food, nothing amazing. However, we were a party of 4 and we ordered from the app so no one took our order just brought it over. when we...
519jemmam . 2022-08-10
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Service was speedy and efficient, it was positive to see members of staff allowing them to train a new member with a larger table. Food was warm at best but everyone seems to enjoy. The experience was tarnish and over shadowed but the complete rudeness...
Ty T . 2022-07-07
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Location and interior great. Food fine. However, we were directed to sit in a very tight spot between other tables, despite there being huge space in the restaurant not being used or booked. We had already booked prior, so it was not as if they...
schopenhauer2005 . 2022-07-03
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What a great experience, from our server to the exceptional food. This location of Zizzi’s is far superior to our experience at another location. The people sitting next to us also confirmed that the Strand location is the only one they eat at. Great grazing...
RoseDenver_CO . 2022-06-30
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The food was delicious. The drinks were fab and the service was really good. It was good value for money. The place had a nice vibe to it. I would definitely visit again
patg51 . 2022-05-27
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A great place to eat we had a prepaid voucher, but the lunch was still great value, we would certainly visit afain
Peter Martin . 2022-05-27
MORE AT Google
Très agréable restaurant en sous sol. Plat excellent . Toilettes propre. Personnel attentionné. Merci
Antoine BALESTRUCCI . 2022-05-21
MORE AT Google
Service was good. Food delicious
Barbara Cowley . 2022-05-20
MORE AT Google
Nice friendly staff, good meal, however we did feel a little forgotten, had a bit of a wait to order them receive drinks and food.
Rebecca Capener . 2022-05-16
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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risottospaghettisaladcheesecalzonecreampastacookedgarlicchickenmustoldpizzachocolatepotatoesThis is a beautiful restaurant and atmosphere, you wouldn't think you are sitting just off such a busy area of London. Just a note that tables are quite close together. Ths servers were all very warm and friendly but they did forget parts of what we had requested / took to wrong table. The oven was broken so we couldn't order some of what we had planned but what we did get was delicious. I've been to the branch in Broadgate and the experience was very different - great food, great service, great atmosphere. I would recommend for the setting and food, but for the price the service didn't match up unfortunately.
risottospaghettisaladcheesecalzonecreampastacookedgarlicchickenmustoldpizzachocolatepotatoes188 Opinions
I love Italian food, this is a classic Italian restaurant. very chic, comfortable tables and really good food. Pasta is like that I eat in Italy on vacation! we'll be back!
risottospaghettisaladcheesecalzonecreampastacookedgarlicchickenmustoldpizzachocolatepotatoes