Yo! Sushi Liverpool One in Liverpool

Nice place, but quite pricey if compared to other buffet sushi restaurants. Nevertheless, service was very nice and food good.

Shelly was great! It was my first time trying Sushi and Shelly was a very warm and welcoming presence; as well as being very knowledgable on all the dishes. I had a great time I will definitely be back. Thanks again James

There was hair in my food. Also, the food is not filling.

Beautiful location with the characteristic roll on top of which you can choose the food you want. Exquisite food too. But brace yourself cause you’re gonna get an expensive bill for really little food. The nigiri is not the classic rice ball with fish inside but just a little bit of rice with fish on top of it and if you order the noodles, do not go for the regular portion cause you’ll be served a very little bowl with barely any thing in it. We had to go for a second dinner elsewhere cause we were still so hungry after we left. Oh, almost forgot: the bathrooms were absolutely filthy with s**t on top of the toilette seats. Only consolation, the gyoza were fantastic.

I likeyouclean and fast trains. It was a comfortable trip for my family(2 adults an3 children).thank you!

2100 04/03/2024 Monday Staff (possible dinner-time shift-leader) in Brunette Long-haired with pony-tail, approximately in her 30s have failed to perform a friendly, professional nor welcoming attitude to client ordered too good to go, neither is she familiar with the application pick-up mechanism. Where typically TGTG order can be picked up 20 mins prior to designated time-slot given the food is prepared to streamline and reduce workload and waiting time for both parties, her unfamiliarity had failed to perform an effective service with regards to TGTG order. She who have also decided to reduce quality and proportion of food deliberately, sub-standard to previous experience. Raw fish should typically be kept in a refrigerated environment before consumption yet she have left the order unattended in room temperature for an extended period of time. In conclusion, she have failed to perform an adequate level of respect for clients and for herself, comparing among other Yo! Restaurants across UK.

The restaurant supervisor was too rude and she makes me not want to come back, when she charged me for the wrong bill she didn’t even apologise. Terrible terrible customer service, i will never return and she doesn’t smile even though the other staff are lovely, she is RUDE and should leave her problems at home and not bring to work.

Do not visit ,the supervisor is not in her mood she is so mad😂

Absolutely scrumdidlyumtious best scran ever 😍😍😍😍😍

Overall a good place if I’m being honest it feels overpriced for what you get. It’s very popular and there is a good selection of dishes. I just left feeling the bill was 20% more than I got value wise

We went Saturday- we have never been before, asked the waitress for some help, wasn’t interested at all - just told to choose from the conveyer belt, not offered and child alternatives even though I took two little girls, ended up spending £70 between 1 adult and 2 10 year olds, we were all absolutely starving- wasn’t given a menu - it was all just really poor- the sushi was ok but didn’t know where where different options available as we were not given a menu or advice considering we did say we had not been before - for the whole time we where there there was no contact with a waitress, they were more concerned with piling more and more people in there - we will not be returning..

I decided to try out Yo Sushi again after not visiting for a few years and I am so glad I did, the menu has definitely expanded and it was great to try so many new varieties (loads of new vegetarian options too). The girl serving us was so kind and was happy to answer any questions I had, really making it an enjoyable experience - especially as it was the first time going for the person I was with. Wish I lived closer as I would visit all the time!

Amazing experience, tasty food!

If you are looking for fresh Japanese food in a wide variety made fresh to order, this is the place for you. It can get a little pricey depending on your appetite. Service is amazing, I took a young child and the staff did nothing but make time for her and made her feel important. It was so lovely.

First time in YoSushi, didn’t have to wait long to be seated, about 5-10 minutes. I ordered the chicken teriyaki, looked nothing like it does on the menu. Very Small pieces of chicken thrown into a small bowl with very little coleslaw, the slaw was soggy due to being at the bottom of the bowl. Chips were ok, hot but not a big portion. Next time I’ll choose from the belt. Didn’t see a lot of the green Maki Veggie dishes which my daughters loves. Overall, ok and would return but would take off the belt.

I brought my niece here for a post Christmas shopping lunch date. We both really enjoyed the food, although it was busy here we still got a table quickly and our food didn't take forever to come out it was all fresh and very tasty

The head chef was wonderful. my family and I had a great time and were welcomed warmly. Theres are many halal options other than the teriyaki sauce. overall wonderful experience.

Excellent breakfast, excellent rooms, excellent check in, excellent staff, excellent beds, excellent toothbrush

Food was good. No cue to get seated on a Saturday afternoon, which was good. Normal great Yo tastes. Only down side, we were using a 1/3rd discount code, so wanted to have one bill at the end to pay. So asked the staff for table service, as opposed to ordering off the app. This kind of felt like an alien concept. Had to go and ask multiple time for service and where certain orders where. Think the staff at Yo don't really do any waitering any more. they just deliver food ordered off the app. They were all nice when got there attention, however its not really what Yo service was pre COVID changing to ordering on an app.

Fresh sushi, takeaway fridges are always stocked, takeaway self service is fast and easy. Yo! sushi is great for sushi lovers like me, fresh, tasty and if an item isn't on the belt you can order it via the app, it comes quickly, handed to you personally. The plates on the belt are colour coordinated to prices, The plates are small and the nicer, tastier and larger portions are £5+ so you can easily spend £100 as some of the plates are £8

Not been here since like 2013. As a family of four this was decent however I do think charging £3+ for a bottle of coke is extortionate. Food was decent quality per insicudsl dish however I'd have preferred wagamam but the novelty won the kids over

Had a lovely meal - great food and lovely staff! Special mention to David who was so lovely and kept checking in on us - thank you ☺️

Today I visited liverpool Yo Sushi, all was good until it came to paying. We asked for the bill, the employee came over and we requested to use our student discount - in which she sighed and told us she put it on (she didn’t). After attaching the ‘discount’ we asked to pay separately in which she huffed and puffed, slumping into her hand leaning in the table whilst rolling her eyes. This is highly unprofessional and rude. To top it all off, we were charged incorrectly on our cards. I won’t be returning to Yo Sushi as I’m disgusted with how I’ve been treated.

Enjoyed the experience and always enjoy my favourite meal, Hoisin Duck sushi rolls~ The sweet and spicy Korean chicken was wonderful also!

Second time here in a few months and this time the staff were really quite absent. They just hung around the front desk. The food was good though but it's never a cheap meal at this place. 3 quid for half a dozen prawn crackers! Come on.

Love this restaurant, forgot to use my blue light discount, so the bill was quite high.

No longer the legends like beef tataki or daikon near your salmon sashimi. But some interesting rolls

Tasty food. The kids in the group enjoyed the bento boxes. The wifi was super slow and it took ages to download the menu and figure out ordering as a first timer there.

Like many people we visited having previously done so when it was Yo sushi. Took my wife after giving her the choice of where to go to eat. The ‘order at the table’ on your phone is fine until theres an issue and no one is around to help you! The food we had was nice but Id now consider this place way too expensive for what you get -£8 for two small pieces of beef as an example. One of our dishes didnt arrive, the ones that did seemed to take ages. When we finally got to pay the bill the server said “shall i take it off the bill then?”- Id prefer not to pay for food we havent had? I tried to suggest she remove the drinks we had -just a beer n coke- as some for of apology but it fell on deaf ears- really poor and sadly we wont be back again.

Amazing vegan food. Lovely staff. Always busy and sometimes have to squeeze in with other people which can be uncomfterble

I love this place so much. I have been here many times, and the food is amazing. The conveyer belt came back recently, And it is amazing! The atmosphere is multicultural and the service (during non conveyer belt) was spectacular! Would Recommend! Id rate a million stars if i could!

Food was stunning, couldn’t stop eating, from presentation to taste you would never find fault. Love Yo Sushi

Let’s face it, Yo Sushi is not cheap. It’s literally the Halfords of Japanese scran, you pay for the convenience. During the aftermath of covid, Yo had you ordering & paying via a QR code at your table with minimal human interaction. You could input discount codes and choose how much service tip to give without someone breathing down your neck which ultimately made for a peaceful dinner if you just want to eat some good food and not be pestered. Then they went and changed it. You still order completely via QR code BUT you can’t do any of the paying thing without a server coming over to you, which causes an issue when they are short staffed and the server is doing the job of 3…….which seems to be a common thing since covid and I thought the QR order & pay system worked great with………silly move Yo! My last visit will likely be just that as it took just as long to get the servers attention & pay than it did to sit down, order, wait & eat my dishes……..tail wagging the dog comes to mind here. Not a fault of the staff, more a problem caused by upper management.

Hi, as the new belt has happened in Liverpool One the system for my account I can’t use it I have two £5 vouchers on there too. Please hurry!!!

Small, overpriced portions of food with no use of conveyor belt. Cold/unfriendly customer service.

Love Yo Sushi! I enjoy the new ordering system

I am a big fan of sushi and I get that covid has had an impact on business but having a service charge added automatically without consent is a bit of a joke. Id be more than happy to tip but tbh the service was a bit of a letdown. Food took a while and then they forgot one item on our order. Also, how come we don’t get any wasabi or ginger on the table? Staff were fine but it all just seems like a cost cutting measure. Gutted, more than disappointed maybe.

Great service, food was exceptional, we did have to remind them of a couple of orders missed but to be fair we had so much food, as we all enjoyed it so much, that it was hard to keep up! Once we'd spoken to them, they quickly cooked our missing dishes with an apology. And then we ordered more! Would recommend to book, would definitely go back.

Walked in with no booking at lunchtime, seated no with problems and the food was fantastic!

Lovely food will truely return.

Food was delicious, very attentive staff.

Delicious food loved crunchy prawn mini roll & gyoza chicken plump dumplings yummy yummy. Staff are very friendly , polite & helpful

One of our favourite places to eat in Liverpool. Excellent food and quick service.

I suppose I'm biased since I'm very picky when it comes to fish but it really wasn't for me. I also can't get over the pricing, around £6.50 for a pint is extreme regardless of the brand. It feels like more of a fast food place and less like a real restaurant, I'd probably suggest trying aka sushi which is nearby.

I found a hair in my spicy pepper squid and the squid looked awful in the first bowl but in the second bowl it actually looked like something resembling the pictures on the menu and we got more in it.

Great tasty food. Quick service.

They are open until 9pm, but the kitchen was closed before 7:45. Unreliable.

Great food, fast service and friendly staff

Sushi is really bad here, the quality of the sashimi was poor. Everything else was just over priced.

I love yo. The pumpkin katsu is my go to comfort dish, but the last several times I've ordered has been beyond disappointing. It used to be great, but over the last few months the quality has been terrible. On my last several orders there was no where near enough curry sauce on the food, and it's hit or miss if they top it with spring onions as well. Not that I should have to, but I'd even order extra sauce because I know they won't add enough, but it's not an option on deliveroo. Been disappointed too many times now. I'll be switching to Kokoro.

Right don't get me wrong great food and staff but holy F#&K the prices are stupid pricey I ordered a salmon platter chips and two drinks £27 the portions are small like very small

Great place, a little crowded given the current circumstances but staff are friendly and good food selection.

Where do I start?……I usually come to Yo sushi in various locations and I never have a problem. I come to Liverpool One, we are sat down by the most miserable manager ever, honestly it was like she dropped her wage packet down the grid. Ordered our food via the QR code (bring back the old system, old is better, more customer friendly). I ordered a salmon hand roll which looked like a toddler put it together and my partner ordered a katsu chicken curry that was over spilling from the bowl. I ordered a salmon sushi platter, the nigiri fell apart as soon as you touched it with the chopsticks and the salmon YO! Rolls were slithers. We ordered green tea which comes with unlimited refills, but we could not get anyone’s attention to get a refill. Honestly, terrible service. I get everyone has bad day’s but this was truly awful. Extremely disappointed with the service we received in Liverpool One, it’s usually amazing but not yesterday.

Their sushi used to be outstanding but lately they barely put any salmon in the maki rolls and they're a lot smaller than they used to be. Also in my last order they've tried to scam me by giving me less sushi that I paid for. Instead of giving me 5 nigiris and 5 makis as stated in Just eat for the Simply salmon box, they gave me 4 of each and I had to complain. I am never going to yo sushi again

Genuinely such a loverly experience, never been before so was pleasantly surprised :)

It is the perfect spot to invite anyone you'd be pleased not to see again for a long time.

Food was very good; welcome was less so. It's a shame that the greeter was impolite as this set the mood for the visit, which would otherwise have likely been very enjoyable.

Good service and value, patient staff and lovely food. I recommend the chicken ramen! 🍜👌🏻👍🏻🙂

staff are friendly as well as helpful and the food comes quickly and has great quality

I am a fan of Yo Sushi and never really had issues before. But today I ordered 2 spicy seafood ramen and I received something that was definitely not it. I have eaten this dish many times at Yo! so I initially assumed maybe they changed recipe? Except the whole thing smelt awful. I ventured taking a bite of the noodles. It all ended in the bin.

Love this place - new covid service is a bit wierd though & unless you are hot on your smart phone, be prepared to look stupid. No on table taps no & Carafes of water are small so order one each! I wanted a table as I am disabled was told there were non so had to be lifted onto a bar stool! Then the next 3 customers were given tables... food amazing as always & plenty of veg /vegan options.

Turtle speed :( Ordered on app and it takes almost 90 minutes. Are you planting rice in fields and catching the fish in rivers??? Unbelievably slow. Totally mad.

Food is amazing, so is the staff. Thank you to the staff who was so kind to my son who is autistic.

For the first 10 mins I felt like I was in work. I had to download app, create an account, log in, view order, order, pay... and THEN I could say hello and acknowledge my daughter who I was meant to be out with, enjoying each others company but I'd was sat on my phone to self serving whilst staff stood around. But after that it was nice and enjoyable.

Food was lovely and most of the staff were very friendly and helpful.

Excellent service, we love coming here for our anniversary!♡

Ordered from Uber eats and a waited for over 1h on a Tuesday night from the moment I ordered my food until it was delivered. Not convenient at all given that I literally live less than 10 minutes away frkm the restaurant Also portions are TINY for what you pay for😟 guess I’ll stick to Kokoro as it never disappoints

Had a great time here the other day. The food was tasty and the staff were nice. I don't know his name but the gentleman who helped me and my brother on Thursday (17th June, 2:30pm reservation) was very polite and helpful.

The food was ok, the service was poor. The French frees arrived after we finished our meal, they were a side. Its a fun place to go, bit not if you are hungry.

The online order system is great and the servers were very helpful however I do find it annoying that there is now a fee for the basics like wasabi and ginger. That aside the hot food was lovely.

It's OK but the food 0resenratiin had gone sloppy and some sushi the rice is a little too soft.

Bardzo smaczne sushi 🙂 Na pewno wrócę tu nie raz 😁

Excellent service, very COVID19 secure - service team really looked after you and showed you how it all worked and food was lovely. Thank you! Great visit for my daughters first experience of sushi!

Love Yo Sushi, never disappointed in the food

Love it here. The new system is great aswell, however I did miss the water on tap. Also the ginger, I think, male chef was very friendly and it was quite satisfying to watch him chop the veg.

used to be good, menu is now so reduced. expensive for what you get

Even though we can't dine in the service provided for take out was spot on and so was the food my fussy daughter loves the Korean fried chicken!

My favourite restaurant the food comes really quick and is really nice I recommend the katsu curry👍🏽

Amazing food would REALLY recommend 😋

Loooove the sushi from here, and the katsu curry is always great 😋 they have got good practices in place to protect their customers and staff, and have now got an app to order food from, which payment is taken instantly (much like the wetherspoons app) and is conveyed to you on their food belt! In happy that the last time i visited, they had the large bottles of soy sauce out again rather than disposable packets. With covid 19, the amount of single use waste has dramatically increased, so the less disposable sachets the better!

At the first moment you step in this restaurant team give you a nice feeling. Very courteous crew, it is a friendly restaurant to enjoy with buddies or with your date. tasty cooking, skillful chef de cuisine, comfortable cost and excellent service. Warmly recommended.

Never been here before ad assumed it was just sushi but when everwhere was shut for lock down we said we would try it when it opens again. We were asked to wait when we rrived whilst a table was cleaned for us and then seated. An explanation was offered on how to use the app whic btw is very good and even has an option to order cutlery and ask for help. The food although not large portions was very nice and freshly prepared to order. Would definitely come again

Booked in advance. Had to wait outside for 5 mins as we were early but all covid secure and the new system is great! Food amazing as always!

This restaurant is my favored. I visit a lot of restaurants but here I keep coming back again and again. The crew is very warm and the cooking they offer is so yummy. I would always prefer to have a nice dinner in this restaurant. I highly recommend this place.

Service was good but the portions were tiny and it was expensive for what it was. Overrated and not great value for money.

My boyfriend and I were present at the time of the event that took place. I don't appreciate how the manager has handled the situation as customers are always right.

04. 10. 2020-16: 40Como de costumbre, planeó ir a por comida. Cliente desde hace más de dos años. Suele ir aquí los fines de semana.Conocemos a la mayoría de los miembros del personal.Hoy tuvimos la experiencia más impactante de mi vida.La chica del turno se acercó a la pareja que estaba frente a nosotros que eran británicos, entraron sin mostrar la confirmación del enlace del NHS.Cerró la puerta frente a nuestra cara y luego regresó y se acercó a nosotros de una manera tan malhumorada y con muy mala actitud (simplemente no nos saludó) solo dijo que tenemos que escanear el código (NHS) y ella no lo hizo. mostró interés en servirnos y quería despedirnos.También necesitábamos (insistió ella) para mostrarle la confirmación del NHS, de lo contrario, no nos dejaría entrar ni nos serviría.Al tener que trabajar en hostelería, ofrecemos a los clientes opciones como escribir sus datos y comprobar su temperatura, ya que es posible que no tengan un dispositivo telefónico, que no se les cobre o que esperen una llamada telefónica urgente con un cargo bajo.Ella cebada nos dejó decir cualquier cosa y realmente sentimos que realmente no le agradamos porque todos dentro eran británicos y no tenían que confirmar, pero ella insistió en esto con nosotros.Nos sentimos atacados porque no éramos británicos, por eso nos trataron de manera diferente.Le pedimos su nombre para identificar con quién estaba tratando pero no nos dio nada.Mi hermana ni siquiera tenía su teléfono porque está en reparación y sin que nosotros tuviéramos la oportunidad de explicarnos, volvió a cerrarnos la puerta en las narices y se fue sin decir qué hará para resolver el problema.Sin embargo, abrí la puerta y le pregunté si podía llamar al gerente. Como esto era anormal.El gerente vino y dijo que apoyaría sus acciones y que no nos dejaría entrar sin escuchar lo que teníamos que decir y comenzó a gritarnos como si fuéramos niños pequeños.Nos sentíamos tan específicos e inseguros. Este fue el comportamiento más impactante que jamás habíamos experimentado e increíble que le dieran el título de gerencia.No le importaba lo que tuviéramos que decir y literalmente nos gritó y cerró la puerta frente a nuestra cara.No tolero el racismo y, especialmente, como alguien que trabaja en la hostelería, sabe que los clientes siempre tienen la razón.Además, lo principal en la hostelería es que habría muchas personas de diferentes razas y colores de piel con las que tendrías que tratar y todos deberían ser tratados por igual y con respeto.Este tipo de trabajo es un desafío y debe poder escuchar las necesidades de los clientes y resolver el problema. Especialmente cuando es un cliente fiel desde hace más de dos años.Estas dos personas no son adecuadas para este trabajo y tendrán un gran impacto en el nombre de esta empresa y definitivamente no sería positivo.Definitivamente escalaré esto aún más, ya que nadie debería ser tratado de esta manera específicamente si es de un país diferente y no habla el idioma correctamente.Espero que se tome esta retroalimentación en serio y definitivamente intente mejorar sus servicios, ya que está lejos del servicio normal al cliente en hotelería.

Delicious sushi/sashimi and many tasty cooked dishes to choose from too. Has a very welcoming and relaxed atmosphere, and staff are always attentive and quick to seat & serve. I absolutely love this place!

Is was fine, its frustrating that everytime I got there, they have no tofu katsyu curry, as a vegan, what if I dont like pumpkin? What do I eat then? 🤣

The sushi is great and all but try the Korean fried chicken for your own good. Order two. It is crack in chicken form.

wasn't worth reopening yet as the sushi was poorly made (barely put together mess), tastes weren't great (salt should accompany flavour, not replace it) and like what 2 options for vegetarians or something, big let down :L

Great social distancing order system Staff are very friendly Food is great

It is very clean, and fun for children. I really liked going there

Very small menu, not much selection

Primera visita a Yo! Sushi desde el cierre y wow, ¿no han hecho los ajustes necesarios para garantizar la seguridad de todos? La comida se pide a través de una aplicación y llega a través de un ingenioso sistema de semáforos. Toda la comida estaba deliciosa y me encantó mi pequeño Yo! Copa de vino. Mi única queja, que es un problema importante, es que todavía no tenemos un Yo! Sushi en Carlisle! ! !

From the first moment you enter this restaurant they give you an agreeable feeling. Very comfortable stuff, it is a happy place to to go out with friends or with your date. Excellent cooking, experienced chef de cuisine, decent cost and professional service. Warmly recommended.

Great food and great service. Thank you

Very busy due to dine in offer however it felt like staff wanted to deter customers queuing by emphasising waiting times. Who cares we came for the sushi

Great experience and lovely food. The prawn rolls were very tasty and the inari tacos were superb!

Siempre me encanta ir a Yo Sushi, la comida es deliciosa y el personal siempre es amable y servicial. Tienen todo el distanciamiento social en su lugar, con desinfectante de manos y un sistema sin contacto y todo se cumple, me hizo sentir mucho más a gusto. Tengo que dar un reconocimiento especial a la gerente Laura y al chef Craig, fueron realmente serviciales y amables y realmente nos tranquilizaron y ayudaron a guiarnos a través del nuevo sistema. ¡Estaríamos aquí semanalmente si pudiéramos!