Yo! Sushi Belfast in Belfast

Visited here while on holiday in Belfast. The kids loved the novelty of the conveyor belt sushi. But unfortunately everything else let this place down. Service extremely slow, 1 person service the whole restaurant. Ordering from the app was a pain, a lot of the things in the menu not available. Some of our order never showed up & we waited ages for other things. Not much variety on the belt either. Overpriced & slow / non existent service. Wouldn't return

Called in for lunch after being tempted by a really good offer. Not enough staff, only one seating people. Was given menus even though I asked and explained that we were only here for the offer, as we were leaving a new customer was given a separate menu just for the offer and unlike our experience they were told sure I know of the offer and no problem . Then it was such a painful and embarrassing experience. Order is via the app, but I struggled to find public WiFi and had no data. The offer I found can't be ordered on the app, once after nearly ten minutes I got onto the WiFi. Nearly half the dishes on the offer weren't available, I had to read on the app the separate offer only menu and cross check what dishes were available on the main app order section. Took nearly half an hour to order three dishes. When I wanted to pay I had to wait a while as the singular staff member despite acknowledging that I was ready to leave kept walking past and helping other customers and making small talk with them. He gave me the card reader and the amount was double what it should be. He apologised and explained that the tills didn't recognise the offer and it was just a company issue. Couldn't help but wonder how many people innocently used contactless payment without checking the amount and were and probably are still being charged wrong.

Complete dump with among the worst customer service you can get in hospitality. God almighty, what was worse, the poor food, lack of available dishes or terrible staff engagement. All of it, in equal measure really

Went here today with a friend and upon entry had to wait 15 minutes for someone to acknowledge us,after this a waiter told us that he would “grab” us a table and proceeded to ignore us. We eventually got someone to take us to our table however people that arrived after us(a couple)got seated before us. The selection of foods they had were very small going around the belt and just the same stuff over and over. I ordered my main bowl and waited 15 minutes for it which would’ve been acceptable if the chefs were cooking instead of chatting majority of the time. It was near impossible to get someone’s attention and my friend had to wait 45 minutes for her bowl after being brushed off multiple times by workers.She asked several times and was told that they will check by people who never returned to us. Aside from one waiter with the blue hairnet the service was lacking. For a place meant to be self service we were there for around an hour and a half which is shocking. Don’t visit if looking for a calm quick meal.

I visited a year ago and it had went downhill with a limited menu and staff unsure of what they were doing. Decided to give it another go and so glad I did! It's back to pre-covid with an excellent menu, delicious food and top service. Thank you for the major improvement.

Used to be my favourite place to eat, I have not been in a while, it’s went down hill so much, everything is so worn, it needs a referb, the staff were not overly friendly, service was slow. Sushi was not rolled properly and was splitting apart. The dish that the ginger and wasabi came in was so badly stained or just dirty I wasn’t going to risk eating from it. Seats all ripped. Floor was filthy. Sad to say I won’t be back

Shocking, and not in a good way. High expectations but - Greeting wasn't welcoming at all, directions barked at us on entry - we felt like we were queuing at a soup kitchen rather than having a luxurious dining experience. Restaurant felt shabby, somewhat worn out, missing some light bulbs, showcasing unattractive dishes covered by seemingly dirty plastic lids on a dimly lit conveyer. Unhelpful waiter who grimaced when asked for anything. Food mediocre at best, no help with menus and little hospitality from staff. Fried dumplings tasted as if fried in chip fat for 50 days & our duck wasn’t much better. Little interest in client feedback. We travelled for 2 hours specifically to eat here and were so looking forward to it however, our experience was not positive. Our mobile phone was flat. Both waiter and manager got on their High horse and droned on over how the use of their Q Code order system was the norm - as if we were dirt for not having a charged cell phone and disrupting their busy day by ordering manually. News for you guys - you run a restaurant and we were customers that you have now lost. Wouldn’t return even if paid to. Abysmal meal.

I come here every time I get the chance with my nanny. I love the food a lot especially the Katsu curry it's the best.

Have visited YoSushi several times in the past pre Covid. I understand that hospitality has taken a real beating since then. We both love Asian style food but a self styled Japanese restaurant with no ramen, no pan fried dumplings considering there are many other venues in Belfast , one even in the same complex has said items on a daily basis. I also think that QR menu ordering while it may be “hip” is somewhat akin to “ self checkout “. Surely person to server is much more amiable and lends to a pleasant and more meaningful experience. Food that was on the menu which we had was fine but absence of two of our favourites cooled the appetite. Sorry but disappointed.

When you spend £40 you definitely don’t expect to have you order arrive with a black and burnt veggie burger, 2 dirty fries that genuinely tasted dirty and one that was supposed to have bacon, have a few specs of bacon. I think it’s absolutely appalling that business cry poverty yet they can’t even get the basics right. Fed up of getting poor quality grub given to us and expected to pay for it. To the owners - you need to get your staff sorted as you’re losing business from stuff like this.

Service was really slow. We waited 10 minutes to be seated, and it was really quiet there, right under the air con. It was raining all day that day and was quite chilly already. I couldn't understand why they turned on the air con. We asked the waitress if she could do somethinf about that, which she said okay and then left without letting us know what she was gonna do. Only when we asked to move to a different table did she clean the one next to ours and let us sit there. Food was average but the portion was SUPER small. We ordered a korean chicken bowl which had nothing but rice and some chicken pieces. Not even a single piece of veg or decoration. I wouldn't even pay 5 pounds for that tiny bowl, let alone 12 pounds. Worst Japanese restaurant I've ever been to. Very disappponted.

The food was great (curry chicken, cheesecake mochi), it was sad though that they didn't have poke bowls.

Despite the staff being so sweet and understanding with us, me and my friends payed separately and i was charged for two portions of the salmon sushi despite only ordering one- easy mistake but when it was taken off, I was charged £5:50 for a plate of sushi that was 3:95. I didn’t want to correct the server again as she was so nice but I don’t know if I’ll be back again.

Foods and Services is excellent. Extremely fast foods are served. I can definitely recommend YO to my friends, relatives and officemates.

We wanted something light to eat and this place was perfect. We were there early (before 5pm) but still had to sit at the bar as seating was limited. The food was fresh and tasty. portions are small, but so is the price. Once seated, ordering is done online, but on request a staff will assist with the order and use a portable card reader to take payment. Food is delivered on a belt. Would go there again

Couldn't fault my vist to yo sushi belfast the staff couldn't help us enough when helping to order food and where very friendly they went above and beyond so thank you 😊😊

We were very disappointed with the food and service. Everything looks run down and grubby. Highchairs were lined up covered in food, tables were left dirty around us, the kitchen area was unkempt and in disarray. You have to pay upfront and service charge is included with no option to remove (always happy to pay for hood service but like it to be optional). We had to ask for cutlery but staff were polite but seemed inexperienced and unhappy). Food was seriously lacklustre and put together with little care. Portions were very small and yet it was expensive for what it was. Not impressed.

Wasn’t fussed on yo sushi this time around. Got given a dirty glass for wine twice, third time lucky it was clean. The tuna was a funny grey colour on one of our dishes. Overall not good value. If going to yo sushi your far better just getting a click and collect, same food, less expensive and you can eat somewhere clean. I don’t like how they add on a service charge and you pay before you even have food or any service. We took off the service charge and it was added on again when paying!!!! Think in future will eat sushi elsewhere, this place isn’t as it was.

Visited on Wed 2pm and firstly noticed still when you sit down you are told to download barcode and order through the (not so simple) app. no of food on conveyor belt. it looked grubby Then onto the duck chip thing just reheated chips and spoonful of dry duck , chicken karage, 4 chunk's of breast meat the kind you get a box for spar for about 4 quid , beef teriyaki, not sure where they get beef from ,but close to chewy stringy rubber. 1 x seafood seaweed roll average that plus a water and soft drink came to 41 pounds the two chefs looks low morale and demoralized as did the manager. wont be going back again

Super disappointed with the cleanliness of this establishment. Went at midday and there was rice from the previous day on the conveyor belt - very obvious I was quite surprised it was obviously not cleaned. To my disgust this was only the beginning of seeing grime and grot from old food in and around the belt. Also the grime between the table and the wall it's attached to needs a good scrub and also please clean the sides of the tables not just the top. Basic standards that mean so much to customers especially when you first open and are selling raw fish. The soap dispenser didn't work in one female toilet and the other had no soap just hand sanitizer which many people don't wish to use because of allergies and skin problems. Don't wish to return with my daughter ever again which is a shame as she loves sushi.

I have been before and really enjoyed it. I thought the price was good for what you get. This time the menu was very limited. I ended up getting 3 tiny gyozas for 5.75! Although they were pretty tasty. That’s a ridiculous price in my opinion. I also got sushi and the rice was over cooked and mushy so that ruined the whole sushi experience. I had to ask multiple times for chopsticks and for my drink and ginger and soy sauce that I ordered online. Overall I was very disappointed as I’ve had great experience here in the past but definitely wouldn’t visit again if this is the standard now

The staff are very nice and so is the food! One staff member, Olivia, was very kind and helped us choose our meals, (and taught us how to use the online menu).

Just don’t bother . I used to go here quite regularly before covid , I loved it but haven’t been since . Went today with my little niece (who is obsessed with all things Japan and wanted to try sushi). Absolute waste of time and...

I tried YO a few years back and it was very good. Unfortunately it wasn’t the same here. We were leaving Belfast to head home and thought we’d love some sushi. It was okay. There wasn’t much of a selection. It was very costly for...

Sadly this establishment has gone downhill. The unique sushi experience is no longer. The sushi train is derailed (the dish conveyor was not in operation). How management thought retaining a pre pay service post Covid is deluded. Look at the recent reviews. Waiter and waitresses...

My card wouldn’t work on the app to order and they made a big deal about having to pay the old fashioned way. They also didn’t have even a 1/4 of the menu available and drinks came after we finished our food

Possibly the worst eating experience I have had in recent memory. Staff did not speak to us the entire time and looked like they really don't give a... I only went to use a gift card and I had low expectations from a previous visit...

Yesterday I ventured into Belfast specifically to visit Yo!Sushi for lunch with my son and his family. My son wanted to treat his wife as she has recently finished a course of intensive medical treatment. It is the first time they have had an opportunity...

We used to love going to Yo. I know Covid stopped the experience but it just hasn’t recovered. The food is just not the same. Very greasy and no flavour. The menu is very limited. 2 staff on a Saturday afternoon. The same person has...

I ordered 3 plates of sushi, 1 noodle dish, edamame, miso soup and seaweed salad. - sushis were directly taken out of the fridge, rice was cold and hard - because the fish was so not fresh, they drenched it in sauces - noodles basically...

Food was lovely as it always is, but the menu has been scaled right back. I specifically came into to get Dynamite Roll and Beef Teriyaki, so was a tad disappointed that they are no longer on the menu, and there's not very much sushi...

Avoid this at all costs, do not order from here. With an open kitchen you see everything including a member of staff lifting a freshly fried chicken katsu and placing it against a colleague’s hairy arm as a prank before chopping it up and sending...

Appalling service, the staff couldn’t care less , they were walking about chatting each other, running in and out of the area behind the kitchen strip . I witnessed our food being thrown into a deep fat fryer .. yes thrown at it and with...

I don’t think I’ve ever had worse service in a restaurant in my life , genuinely felt like we were ruining the waiters day just by walking in the door. Was left at the table with no menu with no explanation at all about the...

I used to love Yo Sushi but it has gone downhill and seems to be staying there. Other restaurants have brought back their proper operations and menu post covid but not Yo Sushi. They have a very small selection on items which has to be...

8.10pm, Thursday 22nd I went in, despite an open door & half full restaurant when the waiter finally sauntered over to me he just said 'We're closed' turned his back & walk away! Confused, embarrassed & HANGRY!

Just after having a meal in this restaurant. Menu is far smaller than it used to be. Food was rotten, the salmon on my sushi was slimy and the firecracker rice was revolting. Staff too busy gossiping and on their phones rather than looking after...

Been here loads of times, loved it! But now it’s all about serving yourself, being totally ignored by staff, eat your food and get out! Not sure why there’s a 7.5 service charge, maybe to maintain the conveyor belt! No one was rude just totally...

Rubbish. This place was amazing prepandemic. It has taken a severe nosedive since. Only one member of staff was smiley and engaging. Tiny portions, firecracker salmon was so bland I could have fed it to my toddler. Portion of this was minute compared to what...

Went here for the first time in some time and was sorely disappointed. Served food in dirty containers. Had to wait for a table despite there being plenty. Expensive. Abysmal selection to choose from on the menu. Don’t bother wasting your time or money.

Horrible service, staff standing around. Three of the tables were taken up by workers and looked like they have never been cleaned with all their belongings on them . We were ignored when waiting to be seated then food was cold and took ages for...

I have given Yo Sushi a number of tries. Honestly I don't know why, maybe I just really wanted it to be good. But every time I have been disappointed. The main issue for me is the customer service. It is actually pretty terrible. The...

I’ve had better Japanese food! Meh! Lol expensive but not worth the price! Find better options within Belfast. Order was very quick though.

Bad service, waiting long at the entrance And the sushi taste bad too Very little choice of sushi on the menu So disappointing

I absolutely loved this place years ago but now the staff are all just standoffish. Our waiter took us to our table and talked to us as if he was genuinely annoyed that he had to. We got our food before our drinks. Then ALL...

Me and my boyfriend went as it is usually our favourite place to eat however compared to other yo!sushi restaurants we have visited, yo!sushi Belfast had less than half the menu options we were used to seeing, so disappointed we walked out. As a vegetarian...

I arrived yesterday 9 August 22 about 1pm to get a table for two; my wife was finishing some business nearby. It was a very hot day and I needed a drink. I looked in the Yo window and couldn’t see much food going around...

Yo! Sushi Belfast has gone majorly downhill, we used to frequent here quite often before covid and have tried several times since. The service is terrible, they are all grumpy and ignorant, ignoring customers waiting when the restaurant is empty..like literally giving dirty looks. They...

Niente di peggio , sporco, immangiabile , disorganizzato … soldi buttati, che aggiungere meglio il digiuno

I went today for a takeout sushi box on my lunch break. Was left loitering by the door for around 10 minutes before someone acknowledged me and told me that takeout is now ordered via an iPad. In these pandemic times it is also not...

Really poor experience. This was our first time back since Covid and the place has changed quite a bit. The food was really poor quality. The rice was overcooked and hard. The curry tasted awful and the staff aren't following any food safety procedures whatsoever....

I have never left a bad review in my life, however I feel the standards have slipped so significantly, that it’s important to flag. I used to work in Victoria Square and often went to Yo Sushi on my breaks - staff were friendly and...

So disappointed! We were met by a grumpy waiter who pointed at a barcode on the table and said to order via our phone. When I get a chance to have a meal with my husband I prefer to speak to him rather than mess...

As the only Yo sushi in Belfast it’s my only choice but between slow service a cold environment and rude customer service I just can’t see me going back! Yesterday will be my last visit! The Belfast store lacks customer service they leave customers standing...

I attempted to go here for lunch on Saturday with my teenage daughters. It has always been a favourite of ours but there is definitely something majorly wrong with how this restaurant is being run now. What I have noticed is that the booth as...

Food was terrible and service even worse. Zero customer service offered when we entered, given dirty glasses to drink from, tasteless food which I assume is prepared as none was prepared fresh while we sat there. Stay clear is my recommendation

We had a reservation for a Friday night at 7:30, we arrived and they said they were closed (the door and booking site say 9pm) so we struggled with no reservations to find somewhere else to go. The next day we reserved for lunch at...

I booked a table for 1830 - 1930 which was confirmed. Arrived 1830 - no one at desk - waited 5 minutes until the chef wiped his hand over and came to us. Table dirty, scan code worn and looks shabby. Informed could we order...

App used to order would not accept my card details. Nothing wrong with my card. Used it before and after the restaurant. No-one able to able and advised manager would see us in 5 minutes. Waited as long as we could and then left as...

Couldn't get app to work to order. Wouldn't accept my card details despite using same card before and after visit. Could not order and pay cash. Was advised to wait for manager. Waited and waited until I got fed up and left. Pretty pathetic customer...

We arrived an hour after it opened, and there were maybe 3 groups of people waiting in the restaurant, but after some left (I know now it was probably the wait) we got inside. We stood there for about 15 minutes, no wait staff in...

Probably the worst place I have ever eaten in . I didn't have high expectations because its a chain restaurant so was never going to be the real deal. But from the moment I walked through the door my heart sank. First was the dirty...

Not so nice. Expensive and very small servings. Don't go here if you're hungry. Also a bit messy and unclean. Tasted ok though

Ignored by the staff from beginning to the end. We were there at 12pm when it opened with a few other people and it was as though the staff had only just turned up as well. No welcome, nothing prepared. Was told the wasabi wasn’t...

This is the second bad visit after a previous poor visit we thought we’d give it a second go. We were ignored by staff and left standing at the door; when we managed to get seated and order; there were issues with the online menu....

One adult, two teenagers and a primary school aged kid had a lovely lunch experience here. Myself and the small child enjoy sushi and the teenagers had never had Japanese food. When we arrived the waitress took time to explain how things worked. The child...

This used to be my favourite restaurant. Was always happy to pay the slightly higher price for an alternative style dining experience, but this has totally disappeared. We had booked in advance but despite this we were kept waiting by an indifferent staff member who...

As I did not know what time we could make it for, I rang ahead to see if we needed to book or we could just go in. We were told that we did not have to reserve. When we arrived we were asked if...

20 £ for salmon sushi and prawns. The quality is similar as tesco boxes take away, avoid at all cost. Worst Japanese ever.

Utterly dreadful. This was a disastrous visit. No ginger, 20 min wait for wasabi that wasn’t available in a sushi restaurant. Sushi rolls that fell apart. Yo need to catch yourselves on if you want repeat business because you won’t be getting mine again. Finally...

The absolute worst “Japanese” food I have ever, EVER had. The end. I have to add 40 more characters to submit my review, apparently. So yuck. Just yuck.

We arrived early for our reservation so our table wasn’t ready which is understandable, however when we arrived at the restaurant there were six members of staff milling around, with one staff member having their dinner in the booth nearest the door. Nobody appeared willing...

The service I got was fine, on a Thursday lunch time with 3 people working, they seemed a bit rushed which meant a wait. Food is awful, Yo! Used to be nice, (a long time ago!) it was different, now it’s just very over priced...

I don’t mind waiting for food 25min but waiting for chopsticks even after food arrived while looking at 5 staff people chatting away .. sipping on bob&bert and not even engaging eye contact to customers .. 1/10 ..

I used to eat at yo sushi every time I was in Belfast however, in the past year their portion sizes have gotten smaller and prices have risen. There are many other places to go for Japanese food that is 10x better for half the...

Staff are as useful as an ashtray on a motorbike, hair in food, got completely blanked, when asked what they do about it, food wasn't that hot either

We love this place and will always go here wherever we are. We went in on Sunday evening and one of the staff members were seating us. Just before we could sit down the head chef told us that we couldn’t stay as they were...

We visited this with friends whilst visiting Belfast for the weekend. We are huge Yo fans and have been to them up and down the UK. We arrived at this one and there was no restaurant service, take away only. Not sure why this was...

The food was lovely and arrived promptly. I had an issue where someone else lifted my drink, and the staff helped me out with getting me a new drink and were very polite.

I have been a few times and every time the staff have let the place down. They have an attitude I cannot explain. Seems they cannot be bothered and our custom is not needed. Shame as the food is ok. I have tried take away...

The ordering new system wasn't too complicated to use and the food is just amazing. Friendly staff too.

Lovely food today and enjoyed every bite. Yo definitely lacks its usual atmosphere but that is due to Covid measures which have taken the life and soul out of eating out.

Really enjoyed the new item added to the dessert menu (chocolate mochi), and as always the sushi was prepared to a great standard. hats off to the fast and friendly service.

The food is Yo Sushi is actually lovely. I’m vegan and the vegan sushi was beautiful. The staff really let this place down. They were rude, snappy and just sat around staring at me and my friend as if they would’ve chatted about us when...

Let me start by saying that staff were amazing. Everyone were smiling, helpful and nice. The Covid protection measures are great. Felt safe eating there, with table dividers and app orders. The downfall is food. Bad. We got two set menus, two beers and that...

All restaurants could learn a lot from the new Yo Sushi set up. The ability to avoid interaction with servers and other customers, but still experience the fun of food delivery by conveyor belt was brilliant. All ordered from a menu accessed by your own...

Staff are so friendly, it’s a great place, COVID restrictions followed very well and let’s not forget the amazing food!!! It is a great place and I am still asking to go back again

We Booked a table during our staycation. All staff equipped with masks, very polite. They explained how to used the QR code to order. Fastest and freshest food I’ve had. Gyozas were perfectly crisp with amazing flavour and the squid was so fresh. Top quality...

Absolutely love Yo! Sushi. Great food, great staff and prices are fair too. Have never had any problems with Yo! Sushi Belfast and look forward to visiting every time. Recommend highly. 😊

Popped into the Belfast branch for our first meal out since lockdown. It’s great seeing how Yo! Has adapted its system to be safe in this Covid world. The system was clearly explain to us. All staff were friendly and helpful. The food was as...

First post-lockdown visit and couldn’t have had a better experience. Everything explained very thoroughly about how to order and retrieve food from The new belt. Exceptional quality food arrived promptly! By only suggestion would be to serve the ginger that you used to have on...

On a busy Friday night out, my girlfriends and I were looking for somewhere to have a few drinks and a bite to eat where we could actually hear ourselves talk and this place did not disappoint. The Japanese beer is cold, delicious and reasonably...

Always go here when in Belfast. Great fast food spot for some good sushi. Staff were friendly and the system worked same as it always does. Love the belt in the middle as well as ordering from the menu. Always a nice spot.

I visit here with friends for lunch quite regularly and we really enjoy the food. Katsu curry & Inari tacos are our favorites!

Been in other much better Yo! Restaurants. This one not so good hence the three stars. It was average that’s all. I know it is a conveyor belt place but there is definitely less going round than there used to be so we ordered off...

My friend and I spent the day in Belfast and we ventured into Yo! It was my first experience of a sushi restaurant so I was a bit nervous. My friend took charge of the menu which is really easy to read. The waitress explained...

Decided to come here as there aren't any other Yo! Sushi places in Ireland and we loved the experience. Though the conveyors didn't have all of the items, we were able to order a number of dishes which were freshly prepared. Quite an excellent service....

I had a lovely lunch was quickly attended to and received good advice on my food and wine choice a really enjoyable experience

Food was quite tasty, by no means amazing, and very overpriced for quality. They didn’t have any tuna. Thats a death sentence for a Japanese restaurant. Nuff said.

Have come to this chain in various locations as I enjoy the mochi and other desserts. This branch in particular, however, was very disappointing. Staff made no effort to be polite or friendly and did not apologise for taking so long to seat us. It's a pricey option considering the small portion sizes and, ultimately, it isn't worth it.