Yo! Sushi in Nottingham

I made a booking and requested a table rather than a seat at the belt as I have back pain and need the lumbar support, however, when we arrived a table was not available. Eventually one was found but we had to wait for it to be cleared and cleaned and we were not seated until 15 minutes after our reservation time. The menu which was on the table was disgusting and covered in grease and bits of food and I didn't really want to touch it. The waitress said that she would return with another one for my companion but she never did. While we were waiting a small child who was sitting next to the belt was licking the lids of the platters as they went past which really put us off. Then we noticed that there was old food under our feet where we sat. The app ordering system was no longer available and so we could see that we would have to place our order with the already frantically busy staff. And we then noticed that the veggie platter was no longer an option either. We felt miserable and stressed and didn't want to eat lunch somewhere so dirty and chaotic and so we left without placing an order. This was so disappointing. We love the food at Yo! and are regular customers, but on this occasion it just wasn't up to standard.

The food was really good but the toilets were disgusting and genuinely had one of the worst smells. Genuinely worse than porta potties which downtoned the experience. Also, all the cutlery and glasses were very dirty so I asked for them to be swapped and they were still dirty. The food is nice but don't recommend eating in because it's disgusting, all due respect.

I came to yo sushi today and no one came to seat us so we had to seat ourselves. We then had to wait 10 mins for anyone to acknowledge us. It seemed like none of the staff knew what they were doing. The man that served told us he was new, therefore he didn’t really know what he was doing. Which wasn’t his fault but he had no staff that were supervising him due to him being new. From the last time I came it’s really gone down hill.

Where do I even start Everything looks like it’s going down hill Every time we go out we always tend to have Yo shushi cause it’s our favourite we were in nottingham so thought of having a quick a lunch and we order few dishes shushi is always lovely there but god the cleanliness I give 0 we had a high chair for our baby it looked like it’s never been wiped or cleaned so had to wipe it ourself the floor looked like it’s never been hover or moped there was dirt everywhere the kitchen and the pots and pan they all look like they need to go in a bin that’s how bad they look We sat on the convey belt area everything looked messy it was so dirty I hope council comes and give you guys some rating if I had to give one I would give 0 literally that’s how bad it looks They had enough staff not that busy but still took long time to come and take orders for our drinks

Birthday Meal. Upon booking I requested a booth as the meal was for my daughter’s birthday, this was listened to and we had a lovely meal. Both children especially loved the Korean chicken and the Yo Fries. The service was attentive and excellent and we were even given a selection of free puddings for my daughter’s birthday. Thank you so much Yo Nottingham.

We felt totally ripped off, small portions , very overpriced for what we got , then they tried to overcharge us ! Tired decor. A kitchen door was open and it was pilled high with dirty pots and rubbish. Slow service by staff who appeared disinterested. We left hungry and very disappointed, Had to go via McDonalds on the way home after spending £70 between 3 of us for a less basic offerings . Awful , will not be returning!!

Terrible customer service. We spent longer waiting for the staff than we did actually eating. Even waiting for bill took forever. The restaurant was not busy, staff stood about chatting, no apologising for the wait on serving us. Food was bland. Have been to a few Yo Sushi restaurants, this is not a good one, would not recommend.

We very rarely eat out and Yo is usually our go too we’ve always loved it. Took my son & nephew today for lunch as a treat and oh my god it was shocking ! One very stressed lovely waitress seating, taking payments & taking orders. Crowds of people waiting to be seated ! We then waited ages to be served, no light to turn on so we had to attempt to catch the ONLY waitress as she dashed past which was impossible the food came out wrong literally after an hour we finally gave up and left after paying our £29 bill ……. Absolute joke, never again !

I went at a quiet time and ordered two hot dishes and had some plates off the conveyor belt between us. The prices for the belt food is astronomical and there wasn’t much choice at all. It seemed like they had only a few of their listed dishes on the belt. The Katsu curry was excellent however the waiting staff were not. We asked for the bill multiple times and they stood chatting instead of doing it and no tap water was offered to us and we couldn’t order it online. Overall dissatisfied, we were very excited to go and experience it but the restaurant just felt tired and the staff were rude. We eat out often and this is the on,y restaurant in Nottingham so far that we have been dissatisfied with the service and wouldn’t even consider going back.

This was my first visit to this Yo since the conveyers have been turned back on, and it was a pretty nice experience. Was very quickly sat, and in a booth as well. Staff were pleasant, checking up on us as needed and quickly bringing over any items we ordered via the website. The food was delicious, both off the conveyer and what we ordered separately. The music wasn't too loud, and the surroundings were quite pleasant.

Great experience and food as usual.!!! Love the selection and the atmosphere is alway so chilled. Recommend.

Haven't been to YO! Sushi since before lockdown and it's gotten so bad. Zero customer service, shrinkflation and bland food. It's become such a gimmick with the conveyor belt. If I want sushi, I'll go to Bonsai round the corner, next time.

I attended a Sushi school class. The experience was absolutely great. I had eaten there a number of times and have always thoroughly enjoyed the food. To be shown how to make my own Sushi and listen to the Chef taking the class was great. The Chef was absolutely amazing in the manner he disected a slab of Salmon and explained how none of it is wasted. Fantastic experience.

Absolutely awful, dirty table's, ignored, hardly anything available on menu. One waitress there needs to move on as to good for that poor show.. The rest had absolutely no interest, deliveroo seemed to be more important. Had booked well in advance but had to leave as it was like being in a dirt cafeteria. Never again. Disgusting place.

Okay, so I hadn’t been since pre-covid, but I’m sad to say this place has definitely gone down hill. The fixtures and fittings look tired for the most part, or just not very clean or cared for. They were no lights in the toilet for instance. The sushi is still lovely, and most everything on the menu that I tried is still lovely. But the service was lacklustre at best and non-existent at times. I had to fetch my own chopsticks and napkins for instance. They also have a new system where you order on your phone. Normally I love this idea, but I had no signal in the building AND the YO sushi Wi-Fi was terrible! Fortunately my partner had more signal on a different network and ordered for both of us. None of that would be great regardless, but it’s even worse given how much everything costs there. I can only recommend you avoid this place these days. ESPECIALLY if you’ve been before and enjoyed it. As it is, this place will ruin your memories.

Very bad experience poor place very expensive not worth it for the money only some items are roating then we ordered from menu

Went with my family last night (22nd August) after a day shopping, overall impression was food was overpriced for the amount you got, 4 tiny items on a small saucer for £8:95, the place was a bit grubby, whether that was the decor I'm not sure? But the worst bit was the gents toilets 😱🤢 it smells how I would imagine a Roman latrine to smell, it's obviously been days since it's been cleaned and no I didn't mention it to the staff as I went as we were leaving, although I did say this to my wife when were at home and she said she could smell the gents from outside the ladies toilet. Won't be going back

The place looks a bit worn. Clean, but ready for a sprucing up. The cost of the plates , for what you get, isn't quite right. Something seems out of whack. The sushi rice was warm and the rolls were tiny. I'm not being picky but they were half the size that they used to be. 60 quid later and I was a little bit let down. As mentioned before, the staff were lovely and polite.

Great selection of vegetarian sushi for my friend, as well as classic sushi. Tasted great, although rice seemed a little warm which I was unsure about. Reasonably priced

We've not visited the Nottingham restaurant for a year or so but my children wanted to go for their birthday. new menu which was good - app worked well and food was brought to our table quickly. good, fast, customer service. will definitely go back

My son chose Japanese for his birthday treat. We had the full experience here with food on the conveyor belt, as well as warm food choices and Japanese drinks too. The 'Kids eat free' was terrific value, great size portions in a fun box. Staff...

Fantastic food, service and very attentive staff. We were served very quickly and it was great to see the food belt in operation again.

Visited before and enjoyed but this time the restaurant was dirty and food not tasty. Rice on the seats and dirty tables , rubbery tasteless squid and overly salty curry. Not in a hurry to come back.

The food itself was nice but I’d ordered 6 mini plates and only got 5, when I asked the wait staff that I was missing a plate in my order they said they’d sort it out for us and never did. Overheard the chefs say...

Nice place. Friendly service. Average food. Glass was dirty, needed replacing (I saw the couple next to me also send back a glass and a fork for the same reason). Beef teriyaki was really dry. Not enough sauce either. Sushi platter was the worse presented...

Amazing sushi school experience, would highly recommend it. Staff were so informative and it was great to make the different dishes. We loved it, thank you so much!

Definitely gone downhill in recent years. I used to love eating here however when I last visited it was very expensive, cost me £36 for just myself which is double what it used to be. Furthermore the service was slow and it took an hour...

Enjoyed the food as usual. This restaurant is a regular meal out for myself and my daughter on mum and daughter day. The booth we sat at was clean however the interior and toilets are just so tired and grubby and in need of a...

went for mother’s day, food was awful and wait was too long. on top of that, the portion sizes are so small, whilst being quite pricey. not worth it, wouldn’t recommend.

We have been to this branch of Yo!Sushi for many years. With kids in tow we thought it would be a quirky quick lunch. Unfortunately, whilst the food was ok, the price has gone up and the portion size has gone down. Not sure what...

Just had the best experience at Yo Nottingham! Popped in as my wife loves Yo Sushi and with it being Mother’s Day she wanted to eat there. Have to say the food was absolutely amazing, cooked fresh in front of us by Brendan who was...

Terrible service from the staff who seem more interested in socialising than serving customers. They found it funny that the ice machine was no longer working. This place used to be full all of the time, now it's empty.

So sad. We used to love this place but the USP of the conveyor belt has now gone ! Added to that toilets filthy if they worked and being squeezed into a tiny booth with no back cushion that backed into the metal kitchen wall...

it was very stinky and bad didnt even use the conveyor belt. Sushi was overpriced and menu on your phone was obnoxious.

I have eaten here in other cities and it was lovely but this one was awful. Had dinner here today. The fish tasted off and both my husband and I have been unwell all evening. The chairs and plates looked dirty. The kitchen staff don't...

Seated for over 30 mins with no waiting staff, who appeared overwhelmed. Wi-Fi was poor and impacted on ordering as staff were too busy to take an order. We took a dish off the belt and were told this is not now how Yo! Works...

My son and I were soooo disappointed to find out the belt service was not resumed in the Nottingham restaurant. We didn’t like the QR code ordering system, especially as it didn’t work without joining the YoSushi Wi-Fi. Discount cannot be applied if you don’t...

Went there for lunch. Ordered about 4 things each. They come out as prepared. So 2 dishes each come out. We eat these the proceed to wait for 15-20 minutes for the other dishes. No appearance. I get someones attention and ask where our stuff...

Absolutely amazing experience food was unreal fresh also I wanted to know how to make shui Rob kindly showed me a demonstration thank you so much . A beautiful atmosphere thank you to all the whole team x

The food was absolutely lovely and also it's so satisfying how it comes quickly on a conveyor belt, overall the food tasted fresh and good

I reviewed Yo Nottingham last year when they were a shambles and the staff awful, however we gave them another chance as it used to be a great place, and what a difference. Sure, it would be good o get the belt back to its...

Wasted 25 minuets trying to get the app to work. I had to seek out staff to vent frustration on. I was offered to use my discount I would have got for signing up but points would not be provided. I was informed that the...

Service was extremely slow, we had to wait over 15 minutes for our drinks and they only came when the waiter saw some of our food had arrived. The general attitude of the staff came across that they didn’t care and customers were an inconvenience....

Had a great experience today. The food was delicious and all the staff were extremely helpful and efficient.

Great place to eat if you're wanting something different. It's so easy to choose your food in a quick and effortless way - all through modern technology! Using the Yo! app you can browse through the menu and select whatever you fancy from the wide...

So we have used this place quite often in the past but haven’t been for quite a while so decided to pop in again before a Panthers game. So everything has changed, we were shown to a table by a waitress and then told that...

An enjoyable lunch and all the food was ok, just seems the premium paid doesn’t match up to the food quality without the novelty of the old system of picking some things from the conveyor. Service was fine. Will investigate other local sushi options before...

We sat down and ordered. We had gift cards but only when trying to use them did we learn you can only use 1 per order. The advice from the staff was to submit multiple orders, annoying and would waste a lot of time we...

Sad to see this place has gone downhill to this extent. Sweet staff (for the most part) trying their hardest to provide good service with systems that seem to work against them. This place is understaffed, overpriced and downright filthy dirty. Raw ingredients (inc raw...

You should be ashamed of yourselves, I have never written a review before but I feel I must. You need to get management in here immediately and turn this place around. It was possible the worst food and experience we have had. App was awful,...

Unacceptable to have bones in Sushi rice. Very poor quality. Tuna taste like out of date not valued for money

My first visit to any Yo! since the end of the pandemic. The conveyor was empty. The food prices appear to have gone up and the selection down. Service was slow if you didn't or couldn't use the app. But worst of all the quality...

Family of 3 visit Yo! Nottingham on a friday night. The restaurant was very quiet lacked the atmosphere it used to have. The app ordering system was simply not enjoyable, no service from the waiting staff, and though the food we ordered was very nice,...

I visited this restaurant with my friends a couple days ago and really enjoyed it, the food was reasonably priced and tasted really good. The staff were really nice to us and the food was great! Would definitely recommend visiting Yo Sushi.

Been a seasoned yo sushi customer for years and was happy to go again this weekend gone. There was one bloke rushed off his feet doing FOH, cooking and all sorts poor bloke. 3 chefs uninterested and getting a young lad FOH who didn’t give...

I visited the Nottingham restaurant this evening with my partner and a friend. I'd like to make a formal complaint about a massively dissappointing experience due to the food and the service. Between the 3 of us we spent almost £90 and ultimately I feel...

Have eaten here many times over the years as it’s my son‘s favourite food, and also mine. Despite the YO! Sushi menu changing dramatically over the last five years, and my gluten-free options always dwindling, and prices rising sharply too, it should be a convenient...

Arranged a visit to Yo Sushi Nottingham with my friends after a stressful day and to take advantage of their 1/3 off offer. I wish I didn't go. The experience was awful. They had ran out of chopsticks, all the forks were in the dishwasher,...

This used to be a favourite for a Saturday lunch but I’m really sorry to say, it’s really gone downhill. Firstly, the place looks ‘grubby’ - the floors are pitted with marks and there are so many spotlights out of order! I counted 20+ blown...

ok. service was pretty poor, asked for rice to be pressed into nigiri blocks. they had no idea what i wanted and couldnt do it. poor show for a 10yr olds birthday

Very dirty and greasy, kitchen untidy, building run down and tatty, and just don’t go in the toilets, smelt worse than a portaloo at a festival! Won’t be going back any time soon :(

Gone down hill so much since Covid and so run down / grubby. 1. You can no longer grab random plates from the conveyer belt now, you have to order them to your table. This system doesn’t work as another group sat down 10 mins...

Have been to several Yo! Sushi around the country and recently visited 2. Comparatively Nottingham was very poor. The biggest issue was the hygiene and the way the restaurant was itself, grubby and not cared for: • There were metal deep gastronom type pans and...

Shame that there is no belt anymore as it used to be my favourite place to visit on my lunch break. Staff is very friendly, especially the little pinked hair little waitress. Even when busy, and people around me were complaining, she never lost her...

The restaurant is grubby, the toilets are similar, the waiting staff are surly, the food however was really good although the order it came out meant that some people had finished their food before others had started - I guess this is just the Yo...

Visited with my friend and son, Sad to see this place has gone downhill used to be a favourite, now a nightmare to order as have to scan qr code etc, no famous belt which seems ridiculous now there’s no covid restrictions in place, also...

Service from one member of staff was great, the other very poor. One member of staff walked directly into my mum when she was returning from the loo then gave her a dirty look. Food was decent and we didn’t have to wait long. After...

Visited today with my son and girlfriend. Always been a fan of Yo Sushi but this was diabolical. 6:00pm on a Saturday night and no salmon available at all. The food portions were tiny, the price extortionate and a service charge auto added, we didn’t...

Great food, very little wait for each plate, and lovely service. Only negative is the pricing is a little high, but I know we accept that when walking through the door 😊

As per usual the food was great, no complaints at all. Unfortunately however we and other tables had to return tap water due to filthy jugs they must simply empty rather than clean. The experience used to be fun; picking food that looked good from...

We went there on a Tuesday night and had a great time! The chef Luke was fantastic and Jordan was great! The whole family loved it! We will be back food and environment was fantastic

The food was prepared infront of us and I wish it wasn’t. The chef didn’t wash his hands and when he ‘did’ it was just water! He was touching meat and then other things. He ‘cleaned’ the utensils in just water, which may I add...

I’ve been a big fan of sushi for many years. Before YO! Sushi opened in Nottingham I used to look forward to going to London and visiting one of the outlets there. The branch in Nottingham used to be very good pre-Covid. I’ve been twice...

I haven’t visited Yo! in a few months but after Covid-19 it has changed ever since the belt system and the way some staff actually work. The place looks a bit abandoned with work that still needs doing which hasn’t been done over lockdown or...

So sad to see what used to be a fab place to eat go so downhill. Grimy and dusty table tops, forgotten and unavailable food, belt gone, manager preparing food with long loose hair, a manky dirty jumper and no gloves or apron. Bowls and...

Used to visit the one in Derby all the time, was really sad when it closed but glad I can still come

Excellent customer service .yo .sushi was really nice we had a awesome time ..the food was really good ..and the service was excellent..love it

This was a disappointing visit and unfortunately this place has hone downhill in recent years.The place wasn't busy but only staffed by 3 people. We had to wait ages for drinks to arrive which was frustrating as we could see the drinks and Miso soup,...

I’ve been shielding since the start of lockdown & was so looking forward to revisiting Yo! Sushi after all this time! It used to be one of my favourite places to grab a bite to eat but the whole experience left me cold….the food included!...

It’s so disappointed that Yo Sushi has gone so downhill. Don’t bother wasting your money here. The place was filthy, chef’s uniform was filthy at 12pm, menu limited, staff all sat round eating lunch and made me feel like I was imposing… the quality of...

Terrible service, long wait for food, over priced, poor food presentation. Pre pandemic this was a great place to have sushi. The appeal was the immediacy of the food, due to it being displayed on the belt, it was easy to just pick off. I...

I love yo sushi, always had good experiences here. Using the qr code is fine, easy to use once you log into their Wi-Fi. The food came as and when, however if the chefs hand you the meal the rotation system still thinks your waiting...

The food was great and the portions were big, but the dishes and the cups were dirty 🙁 Would go again

Can you remember only a few years back you used to choose which dish you fancied as it went by tempting your taste buds on the conveyor belt! Not anymore! I hate how you have to order over the app/website from such a tiny menu....

Wish we’d looked at the rest of the reviews! Awful trip, terrible experience! A member of staff, who appeared to be the manager, smelt atrociously of body odour, was wearing her own silk dress covered in grease, sweat and dirt. Another staff member was in...

We’ve always loved Yo Sushi and its always a bit of a treat to go as we don’t live in the city centre so we hadn’t been for a while. What a disappointment this last visit was :( Our table had either been double booked,...

The pandemic hasn't been kind to Yo Sushi, for starters the place is filthy, the floors do not look like they have been mopped in a year. We ordered 2 beers and the plastic beakers we were given with dirty, we wiped them inside and...

Vraiment pas ouff chère pour ce que l'on à dans l'assiette c'est à dire beaucoup beaucoup de riz . Quand à la taille des sushis couper plus fin n'est pas possible sinon ça ne tiendrais pas.Déçu je ne recommande pas aller voir autre par.

The new ordering system is shockingly bad and not even slightly user friendly. Staff could see we were struggling (and must have heard me complaining about it as they went past. No offer of help. In the end we walked out, told them why and...

I reviewed this Yo back in November and gave it 5 stars; oh dear what a difference 6 months has made. Disinterested staff who direct you towards ordering on the App and then fail to monitor it and a general air of 'couldn't care less'....

We booked online and we’re given the option of kids eat free. Big part of our booking rational to be honest however when we arrived we discovered it wasn’t available at the Nottingham restaurant which is fine. However, the standard and service that we did...

I booked for myself, my husband and 2 children to visit the Nottingham branch of Yo sushi on 14/4 to take advantage of the kids eat free deal that was advertised. When we arrived, our table wasn’t ready and needed cleaning (despite it being half...

Took my kids to Yo Sushi today, it was terrible. The restaurant was filthy - untidy surfaces, sticky floors, things falling to bits - a shambles. The service was very disappointing- slow and incompetent. We had to get our own chopsticks etc, the waitress forgot...

We have visited here few times as the deaf couple but it was first time yesterday that I have seen Yo Sushi staff commuicate in sign language, what an amazing moment and this is something that I'd love every restaurants to be able to do...

This place is by no means cheap. But today I had to chase chopsticks for myself, soy sauce, wasabi and ginger was handed to me as a fistful of single serving tiny baggies with no containers to put them in. The strawberry cheesecake mochi was...

it was a little quiet which was nice, came here with my partner for the first time and it was amazing. owen couldnt have given us a better service and our food came incredible fast, we’ll defs come back

A family taking up 3 tables were loud and rude the entire time. Food took ages and the family were touching the food going by

This was mine and my partners first time visiting yo sushi and we had pretty high expectations. When we arrived it was pretty busy so were asked to come back 20 minutes later which we perfectly okay with until when we did get back it took at least 5 minutes for the host who we could see on her phone in the back to even notice we had walked through the door. When they did come over to seat us, we were given a table at the counter squished in between two couples. We asked if it would be possible to move because there were plenty of free tables just seemed like they needed a clean but we were told no and that they were all booked. After placing our order we asked another member of staff to move because there were still plenty of free tables and after a few ums and ah’s they let us move. Good job too because by the time we finished our meal the restaurant was basically empty of customers - server at the start clearly just couldn’t be bothered to clear a more spacious table so lied about the bookings!!!Nothing too bad to say about the food, just the fact that after receiving ours it seemed like the chef didn’t put in any effort as we noticed none of our food was garnished whereas the same dishes on the conveyor belt to us did have garnish. Also shouldn’t have to wait over 10 minutes for 2 mochis that we watched the chef just slap out of the packet onto the plate with no garnish or even a slight bit of effort to make them look nice.On the whole, we didn’t feel very welcome after what felt like the staff didn’t want to serve us and gave us very patronising responses whenever we asked for any help - even just for something small like a napkin (not how we wanted to feel at our first visit in this restaurant)We definitely won’t be returning to yo sushi and won’t be recommending this restaurant any time soon. The managers ought to look at training their staff on how to treat customers and learn some decent customer service skills!!

Staff, as always, has been the nicest I have ever seen! Always making sure we are ok, understood the system and had our order correctly!Love the new system where the dishes stop in front of us! I liked the old way, but this one is as impressive as the old one for people that has never been to a sushi place like Yo!10/10 would eat there again and again and again...

We got promptly seated and the staff was nice but because of the pandemic you have changed the way you run things. We struggled ordering online because network and free internet was so slow. Barely had any drinks in so we walked out . And not using the conveyor belt as used to takes the fun out of it.