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3,5

Based on 1.066 opinions finded in 1 websites

4.0Ambience3.5Cuisine4.0Price3.5Service
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Nº 1211 in 1625 in Cardiff

Nº 201 of 255 Other cuisines in Cardiff

CUSTOMERS TALK ABOUT DISHES WITH.. fishonionmustroundoldcoffeechickencheesesaladbeautifuleggsbaconpaycookedsteakcurry

Score

comment_iconOpinions

Unfortunately the employee that took the order was miserable and rude. Won't be using again. He obviously didn't want to be there.

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C9222DPmikeb . 2024-02-16

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I enjoy going to this pub and sitting on the terrace upstairs, even in the bad weather. However, Inbev (brewer of Stella Artois) is Wetherspoons' brewery partner and Stella Artois is their main continental lager product. A massive venue like this must be shifting gallons of the stuff every single day. So, how can it be 'off'??? I only had to out my nose to the pint to detect the smell.

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gj20152015 . 2024-01-26

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Visited for drinks - first complete week in January. Good atmosphere, great value drinks -prompt, polite service. Imagine in the better weather, you would get stunning views of the Bay.

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Lisa C . 2024-01-10

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Second time of trying . Again the food was disappointing. I ordered the festive chicken, bacon and stuffing panini with cranberry sauce. The panini was very underfilled with chicken the bacon was dry and soggy stuffing. Never found the cranberry sauce. The panini itself was stale. I ate it because I was hungry, but felt that no effort was made in cooking my meal. I have since read other reviews and am shocked to see the bad experiences others have had. Get your act together

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karen186390 . 2023-11-30

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Nice looking Spoons. Good atmosphere. My vegan beyond meat burger could have been better though as it looked quite flat and cheap rather than a nice resteraunt/pub burger.

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Ianthegordon . 2023-11-26

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If I could give 0 star's I would, food awful, staff attitude, especially the duty manager, so little wonder the staff behave like they do, disgusting, avoid, avoid avoid

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Simon J . 2023-11-24

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We were staying two nights in Cardiff Bay, 19th and 20th October and we visited here on a number of times during our stay. This "Spoons" pub is located in Mermaid Quay in the Bay. It is a modern vast spacious pub over two floors with a bar on both floors and outside seating on both. From there there were panoramic view across the Bay, which included Landsea Gardens and the Rugby Players Statue. The view from the top balcony was better, however the weather was a bit erratic so we stayed inside. We visited here both evenings before dinner and then again afterwards, we were also here both mornings for breakfast. This was very convenient as we were staying in the Travelodge nearby. There were a couple of interesting features including the glass spiral staircase, up to the first floor, built around a concrete column and the circular tower gas burner, surrounded by stones. We preferred sitting upstairs to have a drink but we sat downstairs for breakfast. Although a modern reasonably new build there was an industrial/warehouse feel to the place with is metal roof, exposed brick walls and lighting. The ladies in our group were well impressed with the upstairs toilets, as well as being really clean the taped background music was provided by a Welsh male voice choir. In general we would say that this was a really good "Spoons" and typically good value. It was well maintained and clean everywhere, with friendly staff. However we did have a few niggles. It was disappointing that there was such a limited number of hand pulled real ales, no lower strength beers, only the higher ones. There was no Greene King beers incluing IPA available over the two days. On Friday morning for breakfast we had an egg & bacon muffin and eggs Benedict with two coffee refills. The others had a variety of breakfast options, starting with full English down to smaller options. All was good and tasty and great value, everyone was happy. The next morning it was like we ordered breakfast in a different place. We ordered a bacon sandwich each, the bacon was overly salted and the bread was woolly and just crumbled, not very nice. Some of the others, who ordered a cooked breakfast, had congealed baked beans, rock hard poached eggs and soggy toast served, amongst other issues, served. We assumed different chef and kitchen staff at the weekend.

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David D . 2023-11-23

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Went here 5pm on a Saturday. Very busy but found a table. Enough choice on the menu for us. I was surprised how quick the food came. Only 10 min wait for the food from ordering and hot when it arrived. We had our usual joke about how far away the toilets would be. They were clean. It was nice not to shout over music playing loud. There were a few sticky tables. Overall if you're not looking for posh eating and not fussy this is one place to find it.

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Fi0504 . 2023-11-12

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We had breakfast at 10am Sunday 8 October. We were a group of 10 but the restaurant was not busy. Only 2 of the breakfasts were acceptable. Some items overcooked, some undercooked and even one person who ordered toast only received one slice of toast and one slice of bread! When we complained, the attitude of one of the waitresses ( tall with dark wavy hair) was terrible! We were offered a refund for some of the items but when two of our group went to the till , they were told that they were just “ taking advantage “! We use Wetherspoons a lot, we know it can be so much better than this.

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Joan C . 2023-10-08

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Ordered drinks and a curry on the app, curry arrived after half hour and was cold. 45 minutes later still no sign of any drinks. Tried to qué at bar to complain but that would've taken another half hour so have up and left!

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665kevinf . 2023-10-08

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Personale simpatico e professionale, abbiamo ordinato 2 burgher classici con patatine e 2 caffè pagando 15 pounds. Non male

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Tonyfa2passi . 2023-09-30

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Very cramped to many tables service average food was very bland for what it now cost if it wasn't for the commandments I would have not eaten it's been a while since I last ate in one definitely gone down hill

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paulxp1 . 2023-08-25

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A pretty big spacious spoons but we found the ground floor area had the feel of a canteen. We had breakfast downstairs but then our evening meal upstairs and that felt far more comfortable & relaxed. Both of our meals were hot & delicious and the staff friendly. There are outdoor areas to sit on and the interior glass staircase is something to see.

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Paul-Wirral-71 . 2023-08-20

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Plastic found in the children’s pasta. Staff dealt with this but still unacceptable. This could have been a serious issue for a young child.

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Sightsee12612064876 . 2023-08-19

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Have visited this establishment several times over the years visited lunch time midweek We both had a chicken tikka masala The nann breads and papaddoms were A1 but the rice was Luke warm and the curry itself was very watery not up to it regular standard by a long shot rate was ok by general overhaul opinion poor

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ROUSHAM . 2023-08-19

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I love wetherspoons and have been to quite a few of them with no problem. But unfortunately this one has the venue right and the view over the bay but the food is shocking. We ordered burger and chips and scampi and chips. Before we...

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Bing21 . 2023-07-29

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Me and my partner went twice there within 24h stay in Cardiff Bay. Location is absolutely brilliant along many more other restaurants. Very friendly staff, helpful and always smiley. We had breakfast in the morning and quick pit stop for few beer's in the evening....

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Kristina P . 2023-07-26

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Food is dreadful ordered american burger it was dry had a bit of gerkin pepper in it won't go there again

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M1916WKchristopherb . 2023-06-24

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Visited to celebrate Father’s Day, what a disappointment! The menus have been changed - no grill section! The American burger was so dry and tasteless, one piece of finely chopped red onion and a tiny amount of mustard = no taste! The chips were hard....

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Rich C . 2023-06-18

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Nice place, bar tender has a lot of training that's he needs to complete before being left loose on the public. Arrogant and no manners, is it really difficult to be polite. Everyone has an off moment but this guy was bad. Hate your job,...

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Cinio-I-Dau . 2023-06-01

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We travelled over to see family, we met up here for dinner. Food was OK, I know you don't get amazing meals from a Weatherspoon's but the burger was dry, so over cooked, the chicken basket was dry and chewy so cooked and sat for...

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MrsHulky84 . 2023-05-29

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Very disappointing meal and venue. The tables were sticky and not cleaned properly if at all. Food was very plain and basic, looked like it was all straight from the freezer & pretty tasteless.

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raycF3731EN . 2023-05-27

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What a lovely location on the bay with great views. A two tier modern building - clean tidy and a great range of spoons drinks as always and great value! Sat outside and used the app for table service. Excellent. I have o idea why...

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Red9uk . 2023-05-21

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Worst food ever. Avoid burgers at all costs, McDonald’s is better. American cheese burger with the tiniest bit of mustard came out 4mins or so after ordering so not fresh, sent back, apparently new burger cold, double dip cooked the chips. Drinks watered down, brandy...

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annabellucykerr . 2023-05-06

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Awful i have visited over one hundred wetherspoons all over the country and this one is definitely the worst. One meal arrived 15 minutes after the rest with some half hearted excuse no beer choice dirty toilets the rest of of the building is really...

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jamespeterb2014 . 2023-05-03

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The staff here have absolutely no spacial awareness. I just witnessed blokes who just that second turned up at the bar getting served before customers who had been waiting patiently for 5 minutes. It's like their eyes can only pick up on new movement and...

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John P . 2023-04-29

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As we were in Cardiff I thought I had better take a visit to the bay and it would be rude not to pop in at the Wetherspoons.We parked up for a couple of hours next to the norwegian church at a cost of £2.40.That...

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david l . 2023-04-16

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Orderd the mixed grill Price was cheap But had missing sausage and lamb was all fat and grissel. No taste at all would not have again

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Excursion663667 . 2023-04-10

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Good Friday afternoon. Yes, it was very busy. Yes, we waited 1 hour 20 minutes for food (was told up to an hour wait on ordering). Yes, the guy who took our order was polite and drinks were fine. The main issue was the food....

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Cosmopolitan712310 . 2023-04-10

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. DO NOT ALLOW DOGS EVEN OUTSIDE. Before ordering food and drinks I checked with two different members of staff if it was ok to have my small dog in the outside eating area. Both said it was ok. Just before receiving our food, an...

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lizlQ4866QE . 2023-04-08

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Awful, 1.5 hour wait. Cold pizza, I would also most call it chilled. Nachos were all broken pieces of chips, chicken wings were so hard there were not eatable and the pasta was horrendous. £55 meal worth £5 max.

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Claire K . 2023-04-07

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The service is normally great here. But l've waited for over 40 minutes for my pint to arrive via the app and l want to go home. How can l give this money to charity for the service l've received?

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Timothy J . 2023-04-07

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I admit I do not like Wetherspoons. I don’t like their owner or his values or the way he treats his staff. However I have largely enjoyed most visits to Wetherspoons. The food is great value and mostly good. This Wetherspoons is located in the...

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WMJAB . 2023-02-17

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Large family gathering with great large tables n booths. Staff were very helpful and friendly. The food is very reasonable and plenty of choice... Great then to take a walk around the bay when nighttime falls

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Jacquelyn67 . 2023-01-30

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Walking around Cardiff Bay and I felt like something to eat. It was raining and illuminated like a beacon on the edge of Mermaid Quay you’ll find The Mount Stuart. It’s a typical British pub with a twist and is part of the Wetherspoon’s chain....

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Patrick H . 2023-01-13

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In summary, six of us placed three separate orders via the Wetherspoons app. After a wait of well over an hour, two meals (one order) arrived. Shortly afterwards a team leader informed us another meal was off the menu (no problem, another meal was ordered)....

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tracyb511 . 2023-01-02

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A great Weatherspoons pub in Cardiff Bay. Open plan, modern building with plenty of table seating. We visited on New Years Eve and it wasn't too busy there. The best thing about Weatherspoons is the price of food and drink. You can't beat it. Cardiff...

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Craffwr . 2023-01-01

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My Wife and I were here on 23 12 22 at Lunchtime. It was quiet. I had the three meals for £13.25. My Wife had the brie and garlic pizza. My coated chicken strips and small brie/garlic pizza was fine, but the chips with curry...

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beatles1982 . 2022-12-24

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Arrived at 12.50pm ordered two refill latte’ and a cheese and tomato panini, one hour later still waiting for panini when asked to cancel was told it will be 20 minutes, I understand they are busy though I have seen tables that arrived after us...

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N9745XSnatashad . 2022-11-03

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A very good Wetherspoon's, hence the 5 star rating! Friendly service with a bit of banter 😁 I had the 'Small Beans on Toast' with a side of scrambled eggs (best I've had at a 'Spoons) and unlimited coffee (two cups) for just over £3....

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PaulB27August . 2022-11-01

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We had dinner there last night 2 fish and chips and an ultimate burger, it was the worst fish and chips we’d ever had, it was cold the mushy peas could of been drunk from a glass, the batter was greasy and the the burger...

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robert t . 2022-10-17

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W we stopped for breakfast at 10 . The coffee. machine had no coffee so after 10 mins of waiting and queuing we eventually had a coffee . Our breakfast arrived, it was all cold , we returned it , We then received the replacement...

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sedgeD6555SR . 2022-09-30

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Whilst I am not a fan of Wetherspoons, this is the exception that proves the rule. Sitting on the first floor balcony, the view is amazing, and there is a good selection of beers at the usual cheap prices.

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Horse850 . 2022-09-11

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Visited with a group on 31/08/2022, restaurant looks good, staff attentive, the order was hamburger with chips. When food arrived the chips looked good and were very good, but the hamburgers were dreadful, the burgers themselves were burnt and really over cooked, could have put...

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georgecH3079SI . 2022-09-02

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On arrival the restaurant did not appear to be particularly busy with lots of free tables. We ordered our meal on the App at the table. When the food arrived 2 of the curry dishes were wrong. One of them which was given to an...

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Gemma H . 2022-09-01

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Went in for a drink in day not look good, wile we having our drink see 3 meals returned (not sure why ) , staff some of them did not look very good . Went back again in evening went up to use lady’s toilets...

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doreen R . 2022-08-30

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I will try and keep my review short. We ordered our food, after 40 mins I went and asked at the bar” How long does food order generally take?” To which he replied” 30 minutes, go sit down it will be with you shortly “...

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Alley 'Tiny' G . 2022-08-28

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Love this Wetherspoons. Gorgeous building, design, decor, seating and terrace. The food was amazing (particularly the mixed grill and new chicken options) and it came out quickly. Affordable prices despite being in a capital city. Favourite Wetherspoons I've been to, perfect place for us to...

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Imogen F . 2022-08-24

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Came here for food as a family of five. Tables upstairs looked like they hadn’t been wiped all morning - moved twice before finding a table to fit is all that was the least dirty. Cutlery was filthy, no condiments and salt bottles empty. No...

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Lisa_Jayne1289 . 2022-08-21

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Where do I start? - Eventually settled my family at the least sorry of the dirty tables in the upstairs section (and this was before midday!) - no sauces available. - salt cellars were empty. All of them. - the cutlery was filthy! We elate...

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SimonCaddy . 2022-08-19

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An hour wait for food and even then not fully as ordered. Apparently computer crashed hence delay yet 3 members of staff spoken too and lack of quality of customer service plus numerous people served after us. Food was ordered 12.30 yet didn't turn up...

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Mark D . 2022-08-05

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This is a very popular Wetherspoons pub and restaurant located on the waterfront of Cardiff Bay. Last night, an enjoyable experience was had at this spacious two floor venue, enhanced by the fact that the large window doors were wide open to let lots of...

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HenryDrummer . 2022-07-22

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We called as a family and as some of us had been a few years ago I thought thought the dining experience was now disgusting and if we ever go back to Bute I will find a good hotel to dine at.

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BARRYM935 . 2022-07-13

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Dreadful ordered two gourmet sirloins even allowing for the fact it’s a spoons it’s the worst steak I have had the pleasure in not eating, the couple on the next table ordered curry’s and have just left leaving most of their meals

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Venture05836282292 . 2022-06-26

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I came here a while ago, and doubt they could make it any better. It was quite a while ago, 6 months, when me and my family come here last, but it was such a lovely lunch! The price for the food was very reasonable...

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Noah Z . 2022-06-22

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Definitely my favourite spoons I’ve been too, can see the staff are hardworking always kind and attentive. Can’t fault the food and drinks especially for the prices. Bathrooms could do with a bit more attention as it gets later but overall cannot fault it🙂

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412ITP . 2022-06-21

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Very busy! Quick service on drinks and food! Much better that the Valley Spoons e.g. Aberdare, Merthyr etc, who couldn't give a toss about you!

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beatles1982 . 2022-06-03

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Shocking. Ordered food and drinks through the app. Drinks arrived after 35 minutes. After 45 minutes went to ask about food to be told there was a 1.5 hour wait for us. The food arrived after 2 hours. My fish was cold and my daughters...

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paulgI424OX . 2022-06-03

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Shocking food, dirty table, awful coffee. Ordered 2 lots of scrambled egg on toast- advertised as 3 eggs on toast with butter. Was definitely not 3 eggs, the toast was soggy- my child could have produced better and the coffee was luke warm,watered down rubbish.

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childske . 2022-05-30

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Stopped by for a quick drink on the way to the City Centre, excellent value wine, very good service, did not eat but the food looked very good, nice views and a good viewing area with Glass partitions to stop the wind'

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KMGVJG . 2022-05-16

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I always like to visit here when I'm staying in Cardiff. The food is always nice and the staff are friendly and professional. The view from the roof terrace is fantastic and makes you feel you're somewhere pretty upperclass.

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Chaney21 . 2022-05-15

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Staff were helpful, food is great for the price, with plenty of tables within and outside for you to sit at. Best Wetherspoons I have ever been to, definitely recommend.

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Aberman9 . 2022-05-13

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We have spent 2 days over the bank holiday in this well run pub. We visit Cardiff yearly and always head for the Mount Stuart. This time we were totally shocked as to how efficient all the staff were. Clearing and cleaning tables immediately which...

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tjgfitness . 2022-04-18

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Went today, for an early lunch with 3 old school friends. When we arrived, we found a table immediately, and went and ordered our drinks. We decided to order food just after midday. the food was delivered to the table, before my friend had come...

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Gaynor91 . 2022-04-11

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Got to look over the sea when having a pint in the sun. Man came round and wiped our table which was nice considering we were outside and often these tables get missed. Will be back when I visit Cardiff again!

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8511oliviar . 2022-03-27

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Great service, Great helpful staff, food as expected. All good Supporting JDW management very unprofessional. Craig was taking calls and openly discussing disciplinary issues relating to Covid openly discussing staff mental health issues. This was all 3 foot from the main bar in the main...

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WurzelInWales . 2022-03-02

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Went for drinks and a bite to eat with 3 friends today. Arrived at 2.30pm, and surprisingly the place wasnt too busy, we found a table immediately. Great service with accomodating staff.Fast service and 2 of my group ordered food, which came within minutesl

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Gaynor91 . 2022-02-19

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Great pub in Cardiff bay. Very busy on a rugby international week end, but staff constantly clearing tables refreshing areas and great bar service

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morg58 . 2022-02-13

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We are actually still sat here watching the England V Italy match on their big screen. We are having a fabulous time and the staff are fantastic. We also ordered food which came out piping hot and was delicious. The staff are fully up on...

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BowlerClan . 2022-02-13

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Service was fast lovely server only been here 5 days when food arrived did come over to see if all was ok but hadn’t started to eat our meal. Unfortunately my chicken wrap was supposed to have had sweet chilli sauce was asked if I...

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Lasvegas2610 . 2022-01-17

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As always, Wethers never fails to disappoint! Good food, lovely atmosphere and great staff! Have a good Christmas everyone! Xx

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dawnbE3376QQ . 2021-12-23

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Absolutely gorgeous building in the heart of the bay, beautifully restored, completely let down by the food. Breakfast arrived fairly quickly but it was cold and tough. Felt like a lot of it had been sat under a heater for hours as it was very...

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DWExplorers . 2021-12-05

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We have been to this area a few times and have had food here and on times the staff have always come up and asked if everything was OK, but not sure lack of staff or they could nt be bothered to ask, but our...

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Royboswell1 . 2021-11-25

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Exactly what you expect from Wetherspoon cheap and basic. Pasta was over cooked but comfortable with that given the price

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pantypentre . 2021-11-16

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Wanted a mid afternoon lunch after travelling a few hours. No need to book, service excellent, normal Weatherspoons menu, but just what we needed. Very reasonable price, also included a drink. Served quickly, lovely hot food and very tasty. Will definitely visit again when staying...

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angelaj192 . 2021-11-12

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I’ve not visited a Whetherspoons since before the pandemic because Tim Martin is a human maggot. I was visiting family this weekend, however, and the Mount Stuart occupies a prime location on Cardiff bay and we fancied a cheap lunch. I thought to myself “If...

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Y147IIadamm . 2021-10-24

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Visited here several times during a stay with friends in Cardiff Bay. The building and decor is very nice for a Wetherspoons, the staff are very friendly and accommodating and the food is good (when it’s available). 1st visit- Evening - Friends disappointed as no...

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Leitchboy . 2021-10-17

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I assume that the staff had had a long and hard day by the time we arrived. We were told in no uncertain terms that there wasn’t long to have our drinks before they closed. This wasn’t a problem but it could have been done...

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David A . 2021-10-07

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very very busy,we used table app for drinks,there were long Q's inside,so service quite slow,we were not in a rush,and not requiring food to be served hot. a good place to people watch,

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mandyCornwall . 2021-09-19

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Brilliant location and lovely interiors. Standard food and drink offering from a Wetherspoon but definitely worth a visit for the fab location and views.

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hollydA4616AP . 2021-09-17

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No dogs allowed in the bar garden or inside!!! 6 people at 1pm walked out..Can you afford to lose customers. We were only allowed because we bought a drink and asked for a refund, which they refused

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301teresah . 2021-08-23

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Previous comments have included "it's a Wetherspoons" but at the premium prices charged it should be a bit classier than others and, sadly, it's NOT! Standards over the years have really dropped. To be fair, Covid has not helped but there is no excuse for...

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Leslie3544 . 2021-08-18

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Had breakfast here the day after the terrible visit to The prince of wales. What a difference. Great breakfast with wonderful staff. The doorman is a credit to hospitality. well done

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busybodies . 2021-08-15

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Lovely interior, very polite and friendly staff, would visit again if in the area. Suitable for all ages

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Rosie W . 2021-08-05

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visited this pub with my twin boys age 10 and my daughter age 17. We ordered our food. I selected a cider with two of the meals (for myself). Waitress served the drinks she rudely told me that the drink with my daughters meal was...

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mavla24 . 2021-08-02

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The worst ever well over a hour before breakfast arived cold tea and coffee not worth drinking . Asked meny times were our food was told on it's way it was not .do not use this place given a gift card and told a full...

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Mikebrend . 2021-08-01

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The wife and I popped in on 19/07/2021. We were met with friendly staff and track n trace operated perfectly. We had great seats and drinks arrived quickly. Later on we moved upstairs to enjoy the view/sunset. We were a bit peckish so had a...

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Jessthedog23 . 2021-07-28

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Just like any chain restaurant or pub you should know what to expect when visiting a new establishment. Wetherspoons is known for good drinks at reasonable prices and a basic but good value food menu. We came upon The Mount Stuart whilst wandering around Mermaid...

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Karen T . 2021-07-28

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Visited Sunday 18th. We stayed nearby. It was a treat for us as and our boy. Arrived at 8pm. Talked to a really polite friendly member of security called Marcus who said we could eat until 9pm as our boy was with us. OK no...

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Mikeyboy1969 . 2021-07-21

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The man who took our orders all night called simmy is the most polite man I have ever met, he’s extremely helpful and polite!

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Leaht199612 . 2021-07-16

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We recently visited here while we were checking in we saw a rat running around outside we were told there is nothing they can do as it a council problem however there are tables outside for eating we went upstairs and was watching the rat...

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tjftess . 2021-07-14

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I payed over £17 for drinks and food didn’t receive any of this and wouldn’t give me refund or the things I ordered because I didn’t have a email to prove it however couldn’t have a email and the employee took our order off his...

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Q2311XRbeckyg . 2021-07-12

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Poor service. Drinks took over 40 minutes to arrive - claimed the delay was because they were busy but loads of free tables available.

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Mountainstateofmind . 2021-07-05

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Had breakfasts here while on our city break. The breakfast is good value for money and difficult to do wrong so fine. The service however was great, staff went out of their way to help me with the checking in and use of the app....

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hillerst . 2021-07-01

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This a great pub/restaurant. The food was really nice and very enjoyable. The staff were friendly and helpful. The prices were reasonable. Some of seating have some nice views. Would recommend if in area.

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williamskdn . 2021-06-20

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We were greeted by some woman manning the door who couldn't have been more unwelcoming, and ordered us to fill out track and trace cards and "stick em in the box an find a table Having found a table not cluttered with used plates and...

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bestguest86 . 2021-06-18

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Fantastic, arrived at 4.33, yesterday afternoon, did track and trace. Fantastic staff, very helpful. We ordered using the app for the first time. The waitress helped, she had a chat with us very patient and friendly. We ordered the cod chips peas, wow better than...

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littlelady45 . 2021-06-18

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I visited here thinking it would be a lovely experience, to be at Cardiff Bay, sitting on the balcony with some good quality but reasonably priced food. I was wrong. The views were beautiful, no thanks to spoons. The food was terrible. The chicken and...

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329cert . 2021-06-18

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Called in here for brunch with my son. Sat outside upstairs which gives great views over Cardiff Bay. The stairs and inside of the building looked in need of a good clean - littery and grubby. Outside was fine. We ordered our food and drinks...

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louiseholistic . 2021-06-17

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Really friendly staff from the greeter to the table service. A hot busy day well done. Only drinks but great fast service and no issues if you didn’t want to order. On the App

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Pioneer67285683684 . 2021-06-14

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