Wagamama in Hillingdon

Great vibe for Saturday dinner! Quick service , food comes as soon as it’s prepared.

Here's a draft for your review: Outstanding Service at Wagamama - A Delightful Experience Visited Wagamama on Saturday with my family, and I must say, the staff completely transformed our dining experience. A special shout-out to Prasan and Bhavi, who went above and beyond to ensure that we all had a wonderful time. As someone who isn’t particularly a fan of Japanese cuisine, I was initially unsure of what to order. However, thanks to the patience and guidance of Prasan and Bhavi, they recommended dishes that suited my palate perfectly—and I ended up really enjoying the meal! My wife and I brought along our two children, who are notoriously fussy eaters, but the friendly and helpful demeanor of these two servers worked wonders. They interacted with our kids and made excellent suggestions, making sure that even the little ones enjoyed their food. We ordered the Chicken Teriyaki Donburi, Vegan Yasai Yaki Soba with rice noodles, Chicken Ramen, Yaki Soba with chicken and prawns, Bang Bang Cauliflower, and Shitake Itsumami. Every dish was beautifully prepared, and with their recommendations, it felt like each item was tailored to our preferences. The attentiveness, kindness, and genuine care shown by Prasan and Bhavi turned what could have been an average meal into an exceptional dining experience. Wagamama is lucky to have such amazing staff. Highly recommended, and I’ll definitely consider coming back with my family again!

The food was delicious! Special thanks to our waitress Andrea. She was super nice and helpful🫶🏼

Wanted to try Sake 🍶 but had food as well.good service and tasty food

Friendly and welcoming staff, delicious food and quick service. Tables were very clean. Thank you to our server Bhabi.

Never order food takeout. Obviously hire new cooks as they can’t even do noodles right. Cold squid and uncooked noodles is just insane how are you that bad at your job

"I ordered chili chicken ramen, but it didn't taste very good. The chicken ramen were just served in hot water 💧.

Ramen was tasteless unfortunately. It was like a hot water just poured in with the ingredients or they missed something there.Im Asian well travelled, a foodie, i know how a ramen should taste like but this is really no flavor soup. Just water soup. I did not inform the waiter as I thought maybe this is really how it will taste since its a fusion Japanese inspired resto. No miso taste even. The worst ramen Ive eaten in my life. So disappointed. Was so hungry after a 2 hour drive from a football match during storm Darragh and wanted something hot. Wrong choice. We also missed the turn from the motorway that added 30 more minutes of the drive. We also tried the gyoza beef kimchi and it taste ok but bland. The service and atmosphere is great though. I only ate the toppings which taste ok the bamboo shoot is great and the egg.

We went few days ago to the Uxbridge branch,The food was delicious and flavoured.we requested them to make it spicy and it was just perfect.We’ve ordered Hot honey fried chicken(new) ,Firecracker and Katsu,everything we enjoyed alot.The staff service from PG,such a friendly person and served with smiling face all the time,overall we had a very good experience 😊

Such a nice atmosphere and lovely staff, particularly my waitress Abi who was attentive and friendly. Food was impeccable as always!

I had such a great time at Wagamamas tonight the food was amazing and the service was even better. I highly recommend the banana katsu desert. I’d like to also commend Abi on her incredible service Thank you very much i will be coming again.

Sat for 25 minutes and ignored by all the service staff who were walking around seemingly doing nothing. Two tables came in after us got served.

I’ve visited Wagamama several times, and the consistent highlight of my experience has been the exceptional service from Sahan. Every time, Sahan goes above and beyond to ensure that guests feel welcome and well taken care of. His attentiveness, professionalism, and warm demeanor truly elevate the dining experience.

I ordered veagan coconut kare chicken..it was far too hot far too many chilli's could hardly eat it...and the fake chicken was rubbery

The food was nice and tasty with fairly good price. In one of the dishes we found a little bit of egg shell. The staff was very nice and polite specially michael , he apologised and happily replaced the dish.

Busy but orderly place for good food. Their chicken wings and boiled broccoli with rice and chilli sauce is very delicious. Moderate price with drinks and water.

Great food every time. We love the dishes and it's great that the latest additions are a bit less calorific - we don't order a single dish that's more than 1000 calories and there are a few great options that are filling and aren't drowning in oil. The service is always good and I can't remember having a negative experience at Wagamama.

Great service from Jay. Very attentive xx

I recently visited Wagamama in Uxbridge, and I was thoroughly impressed by the exceptional service. The entire staff was so kind and attentive, making sure everything was just right. The manager (Pasan) in particular, was spectacular when I didn’t enjoy one of the dishes, he graciously offered an alternative and went above and beyond to ensure I was happy. His warmth and professionalism truly made my dining experience feel welcoming and comforting. Thank you to the team for such a memorable visit. I’ll definitely be returning!

First time in 3 years had the shittiest Yaki Udon. Comparing it to Wagamama Covent Garden and Canary Wharf the food at Uxbridge was below average. Please take note and improve as the dishes should taste same across all the franchises

It is nice to bring in small kids as they are very responsive and accommodating.

Never disappoints. Menu changes are great and quality always good. Don't really need to say that the Uxbridge staff are polite and courteous.

Managed to take 9 of us at short notice late on Wednesday. Still gave good food and good service. Very happy.

Excellent service. A wonderful experience for our small family (toddler 2 years old). A big thank you to Pedro for making our recent visits very enjoyable.

Delicious food and lovely staff.👌

I guess it's their format but it's a shame dishes don't arrive in a more organised way. I guess it's about serving it fresh but it could still be fresh and served together for the table with a separation between the smaller starter dishes and the largest mains.

We decided to come by last minute for a meal, and despite us arriving an hour before closing, the staff accommodated us and gave us a nice table. The four of us ordered our meals (mine being a non-gluten main) and the staff were very quick to take our order, even making sure that everyone was aware of my allergy. Our food came out and it was delicious, though it did come out at different times for everyone. To their credit, our server warned us this would happen to an extent because of their allergy process within the kitchen (which is a great sign!), which we initially thought meant mine would take longer than my friends'. However, all four of us got our food with about a five minute wait between each meal being brought out, so it was a little tricky timing when we could eat our meals so we could eat together. It was worth the wait though - the food was truly delicious and some of the nicest food I'd ever had at a restaurant. It's very good considering the price too, so I would definitely recommend coming here if you have a small budget. Overall the food was great and the service was mostly quick with friendly staff - this is a good place to consider if you have any allergies. Apart from the wait between meals, this was the perfect meal!

Okay first of all. The butterfly prawns were really good. But the ramen gave me the worst stomachache of my life. I couldn’t even lie down in bed without screaming in pain. It’s been 24 hours since I had the ramen and the effects are still haunting me🥲

Food great, layout was a bit Tetris and hard to get around. More of a bar vibe than I usually see at a wagas

Food taste in this outlet is below par. The curries are very dry. Teriyaki chicken here just sucked!

Love this branch, food is amazing and staff are super friendly. Highly recommend

Calm atmosphere and delicious healthy foods

Edit: Added photo of latest delivery, bag completely destroyed, disgusting to have the drivers glove touching contents inside. Hair in food for order through Deliveroo. Impossible to talk to a human throughout the chain that doesn't give me corporate speak for 'it's not our problem'. Disgusting. Neither the app nor the email give me a reference number so that I can tangentially prove this review relates to an order in anticipation of a corporate reply, "Here at <brand> we take hygiene very seriously...if you could provide us with <reference> we'll look into this", they're not even pretending anymore, a reference number is not required as feedback on this topic is of no importance to them. Proceed with caution, it unfortunately seems to be par for the course in the industry that shady practices can be so prevalent within these huge chains, however, I implore you to reconsider an order through the same method I used. There will be no respite. P.s. I wouldn't usually note such things, as day to day variance is, y'know, whatever.. But the cauliflower was a little burnt for our liking (Bang bang cauliflower, pictured). I value consistency, which is why I order from a chain, this is my 7th order from this particular establishment within the past 2 months, all of which consistently had this menu item. Overall not a good experience that has tarnished my impression of the brand greatly.

So I was taking my cat out for a walk in her new stroller, and I suddenly felt hungry. I was craving Wagamama's, and to my surprise, I stumbled upon one nearby. While browsing the menu, I decided to order their crispy oyster mushrooms. I approached the restaurant and patiently waited for service, but unfortunately, nobody came to assist me. After flagging down a waiter who was cleaning tables outdoors, he called someone over to help. Eventually, a young waiter came up to me and bluntly stated, "We don't allow animals inside." Feeling disheartened, I turned away. What bothered me the most was not just the way he said it, but the fact that it was said at all. Reject my cat, and you reject me! They have just lost a lifelong customer. It's ironic that these restaurants pride themselves on being inclusive with their nut-free pad thai and "woke" attitude, yet they don't allow animals inside. I was baffled by this inconsistency. My cat was in an enclosed stroller, for goodness sake! Despite my disappointment with their changing menu and ridiculous peanut ban, I've been a loyal customer at Wagamama. But now, I won't be setting foot in any of their branches again. Their food lacks authenticity and is merely a poor imitation of Eastern cuisine. It's clear that they are just another woke chain on the verge of collapse. A special shoutout to that waiter for turning me and my cat away. Thanks to him, I now have extra cash to spend elsewhere on food that actually satisfies my cravings. So long, overpriced, peanut-free, vegan-loving, "inclusive" except for animal and nut lovers like myself! And to fellow animal lovers out there, who may choose veganism out of love for animals - don't bother visiting this chain if you can't dine with your furry friend. As for Wagamama's - save your apologies because I'm not interested. If you even think about responding to this review, I will not hesitate to take legal action. Keep your distance from me.

Great food options, especially for vegans. Quick service and no need to book a table before hand!

A fantastic experience at Wagamama in Uxbridge! It's great that we were seated promptly even without reservations, especially in a busy place. The friendly staff and good service definitely add to the dining experience. the food was amazing and generous portions, even if it was a bit challenging to finish. The firecracker chicken's spiciness and the satisfying taste of the chilli squid made the meal truly memorable!

Always an absolute pleasure, in all the locations... Service was "cold" and maybe did not cater to the tourist market

Vibrant atmosphere great food super helpful waiters couldn’t do enough for us Hannah was just great so happy, friendly and helpful

Liked the rice noodles very much than the rice and Curry.. I would recommend noodles. Good place to spend some time...

First time in Wagamama with my friend It was delicious ramen 🍜 with noodles and a vegan version We tried to had it with chopsticks 🥢 It’s little bit salty but manageable Staff is friendly and helpful Recommend ✌🏻to enjoy the food

Ordered Wagamama’s through Deliveroo. After the order was placed the chilli squid went out of stock. They refused to cancel/amend the order despite it being a problem on their part. Now down a side for the meal. The service we received speaking with the restaurant was absolutely appalling. The prices we pay for Wagamama’s these days, this just tips me over the edge of going elsewhere. Extremely disappointed by the service from both them and how they handle their Deliveroo orders.

I usually order the same main dish, but this time, I found large bits of ginger, which made it taste terrible. I'm aware the dish contains ginger, and I usually enjoy it, but the ginger was not minced properly this time, so I didn't finish my meal. Also, what's going on with the prawns? Is there a shortage? I only got four tiny prawns, and my daughter had more chicken on her kid's plate than I did in my noodles. It seems the amount of prawns and chicken has been reduced, so I won't be ordering this dish again. Otherwise, the food is usually good, and I always love the table service at Wagamama. The layout and service are brilliant.

Wagamama is getting better and better for vegans... ...so the people of Uxbridge are lucky to have a branch out here, in the 'sticks'

I've smelt more exotic flavoura from an old kettle!!! So bad i threw it away tasted like bland dish water. Definatly lazy wagamama kitchen staff!

Amazing food, quick service and friendly staff. We went twice on same day to enjoy lovely food and drinks. We are thankful for allowing us to enter just 15 minutes before closing at night and served us starter and drinks within approximately 5 minutes. We enjoyed their long list of menu options and tried as much as possible in a day 😊 It’s certainly not cheap food, but it’s worth spending money on it. Parking is available at Chimes or other car parking lot. Plenty of seating area, not an issue to get seated quickly. Worth visiting, we will recommend to visit here everyone (veg and non veg)

Raw chicken on my deliveroo order. Also all oil spilt over my food so everything was ruined. Deliveroo cannot help. I’ve always visited here too often now I will never make a trip back here unfortunately

Very rude employees the worst customer service in uxbridge, avoid please. Wagamama has been my favourite place to eat since 2020, but I ve never saw such bad customer service. Those 2 girls (Bee and another blonde one if i’m not mistaken) were always looking at me and my friend, we couldn’t enjoy our meals, and when we asked for the bill she had the guts to ask for a tip. I work in the same industry and I know how hard is to work with people sometimes, that s why I am always nice to waiters, but unfortunately we didn’t receive the same behaviour. However, the food was very good, wish I could ve enjoyed it.

My first experience of Wagamama was at the Uxbridge branch. Had the Pad Thai and very much enjoyed it. Very fragrant and flavourful and the staff were very friendly and accommodating too. Not a massive fan of the long benches, would have much preferred a separate table but it must be a tradition. Great place to visit for a first date or a nice lunch. Next time, I will get the firecracker chicken as I have heard nothing but good things about it.

I would like to say a huge thank you to Kay she's the best lady here at the uxbridge Wagamama and I think she deserves the world!!! Please look after Kay as she is amazing

Only good atmosphere. Food ok ok, not much vegetarian options. Overpriced. 330ml beer £6.

thx emil for great customer service , great guy with amanzing smile

emil it s amanzing guy . and great food <3

Phillip was incredible. Made sure everyone’s food was great, even asking for feedback on my mums thoughts of the drink she ordered which she loved! He really made us feel welcomed and relaxed! Thanks Phillip! xx

Food always good love wagamam Staff was very helpful good service thanks 😊

Wagamama at Uxbridge has a really good ambiance. The place was crowded on a Friday evening. The staff are very friendly. Service was great. Food was also really good quality as well as taste. The ramen bowl was really good. It's a nice place to visit in groups or even on a first date.

Went for a meal in Wagamamas to mark our wedding anniversary. We've been here many times before and we love the food. We had a table for 2 by the window which was perfect. The service was very attentive. We had vegetarian Ramen which was substantial and very tasty, but the curry broth was quite spicy hot. Also had the chicken Pad Thai which was very tasty but had a few small chicken bones in it. The pork gyoza dumplings were delicious. Food and drink prices are reasonable. Enjoyed our visit as always.

Emil had a fantastic vibe and was extremely attentive and kind! A great asset to the team!! The food was amazing as always :)

Customer service was rubbish for someone like me that love Wagamama, the two managers Micheal and Prasan ruined my night . Me and my brother wanted to have dinner for my birthday and they simply messed up my night ! I wanted to add mushroom to my noodles and they refused 😳😳 this can’t be done !? I always get the same dish and never had an issue but tonight these 2 managers were very unprofessional, with the worst customer service I have ever seen , they didn’t even care that we left because obviously it’s less work for them too as it was the end of the night and they would rather have less customers . They really upset me today specially because it was something very simple but one of the managers wanted to stick to his words and told the other to say the same thing . I WILL NEVER GO BACK YO THIS BRANCH AGAIN !

Brilliant service yesterday Food was excellent tasted great, cooked well. Service was great nice and friendly, me and my beautiful wife were well looked after. It is our favourite restaurant so we headed to this branch with full expectations and they did not disappoint yesterday. The only bad thing was the waiting times to be seated and waited for our food a while but apart from that an excellent experience. Need a bigger building to meet the huge demand to reduce waiting times to be seated.

I really liked the service which was gave by Alex..he was super helpful friendly n warming The food wise I ordered the pawns noodles I mention that I wanted prawns but instead I was served by sml chicken pieces + prawns noodles… I was very disappointed

My favourite restaurant in Uxbridge High Street.

Excellent food , I had the beef stew pot which was very tasty,be warned this dish is very spicy. Cheesecake to follow

Good restaurant chain with plenty vegan options. Canteen like setting and atmosphere. Food comes as and when it's ready. Enjoyed the plantbased kdogs and curries?

Best staff ever of Wagamama - Alex

We ordered something new this time round. We went for the chilli chicken ramen, the chicken gyoza ramen, the vegan k-dogs, and the crispy fried squid (in which the squid/fish to dough ratio was perfect). The vegan k-dogs looked presentable and the sauce was nice, could not really taste the filling though. The chilli chicken was not too dry for breast meat, but I felt like the chicken gyozas had more pastry than filling. Service was incredibly fast even though it was the peak of lunch on a Saturday. Got our food within 10 minutes and we got a great seat.

First-class environment and atmosphere

I really like visit wagamama at uxbridge firstly its local secondly very cozy - very nice customer service. But food wise unfortunately little downside Portion get smaller every time I visit my katsu tin like paper and edamame beans wasent fresh. Sadly whole concept and originality of wagamama slowly vanish

Allergy order taken by the Manager only, which is really good practice but need few more people who can do so. Been several times now and tend to stick to dishes that we know. In this Digital Age it should be easy to recognise customer and able to show only items that are safe.

We received exceptional service from Pratap. From the moment we arrived, we were greeted with genuine hospitality. The staff went above and beyond to ensure our dining experience was perfect, providing attentive service and amazing recommendations. His dedication to customer satisfaction truly elevated our meal. We left feeling satisfied and already planning our next visit. Highly recommend for both the outstanding food and top-notch service!

I take my son here once a month and we love it. Service is always good and the food never disappoints

I just want to say massive thank you to Uxbridge team for having me today, the man him self Quinton senior sous who delivered our food with a big smile and made sure the presentation was on point also all the food came out on time without any delays

These are some photos of the food when it arrived. These are not even HALFWAY filled. They are increasing their prices, and not even giving the food. Absolutely ridiculous, avoid this branch.

First time here . The food is good, a good price for what you get. I might just have to pop back.

Great food as always. Good service

Service was pleasant, food abysmal. Do not order Karbosura, unless you like seeing what vomit and diarrhoea combined look like. Inedible left it to stew on the table, like a demented art piece. Maybe we got meals from an AI chef in training… that hasn’t had the correct prompts.

Asian fusion blend food. Great green tea which is free. Service was really good.

It got much better than last time I was here

It's OK but nothing to write home about

Went there last Friday the service was so terrible, the food was not up to scratch. Waiter got our order wrong and I was waiting for kimchi for 2 hours! No level of hospitality present that day. Even the rice tasted off.

Friendly staff and good service. Really impressed.

This Wagamama Restaurant is nicely tucked in at the high street of Uxbridge Town Centre.

Wife had the irecracker prawn was very spicy, next time will tell them to ease it up on the spices. I had the pad Thai prawn as the chicken is not halal. The desserts were nice too.

Delicious food !!! Enjoyed eating!!!

Consistently satisfying food. Firecracker chicken is my go to dish here when I need a spicy kick. Service was excellent. Our server was really accommodating and moved our table twice as we tried to dodge the many flies in this branch!

I would like to start off saying that the lady who served me was very good and nice. However, I have been ordering a certain dish from wagamama's for years now and ask for it with no chicken but just prawns, as the chicken is not Halal. This has never been an issue until today. I was told that management has changed and do not allow it anymore and that I have to choose a different dish. Absolutely ridiculous. Whoever the management is, needs to rethink. I have never had a restaurant refuse adaptations.

My family went to Wagamama Uxbridge yesterday and I could say that I was very impressed by the taste of the food which was very tasty and perfect as well as the server Kay she was bare kind with us and so patient. We also tipped her £10 for her service.

Good food, waiters are very nice and smiley 😊

Excellent experience - as always, tasty food and a nice atmosphere. However, the customer service at this branch is exemplary. Our food came out lukewarm but it was immediately replaced and the staff were apologetic. To our surprise, we received a discount on the bill (which we did not request) too. Thank you - will definitely be back soon.

We always enjoy visiting this particular Wagamama; first, for years as a couple and now with our daughter. She enjoys the kids menu and the staff are very attentive and flexible with our daughter’s preferences. The manager herself is absolutely lovely. She’s so welcoming and very kind; always stops to say ‘hello’ and to interact with our daughter. The staff too are wonderful. They regularly check to see how our food is, if we need any further drinks, etc We haven’t had a bad experience and would always return without question. The food is always hot and tasty, and the wait time is never too long.

Central location, nice bar area to eat at if you are dining alone. Friendly staff. The bang cauliflower is fab

Appealing to the eye on the inside, and the food was even better! A great, lively atmosphere, with a beautiful meal shared with my brother and mother, leaving us full and satisfied. We also very much appreciated our waitress, Bhavi, who was ever-so-kind towards us all, and was very responsive and professional. She was fantastic, and made our experience even better. Highly recommend eating at this place!

Excellent food at Wagamama Uxbridge, here’s to more of your lovely food on our next visit. Thanks for a great night. Was lovely

Excellent food and drink and atmosphere. Really great, we will be back for more of this on a regular basis. Thanks really a lot

Great food and atmosphere really liked the food. Was hot, delicious and plentiful. Thanks so much, 😂😂😂

Been a while since we ate at Wagamama! The food was delicious - loved it. Has the firecracker chicken and chilli ramen!! Quite spicy but we loved it!! Thx for a delightful meal W Team!

Great japanese restaurant with a warm ambience and mood lighting. Efficient service and great tasting food! Extensive menu with something for everyone

Excellent food and service, we look forward to coming back to Uxbridge for another celebration soon, thank you very much Uxbridge Wagamama

The food and service was amazing! Definitely will be going back! Nina our server was awesome! So helpful and kind.

Very dirty and bad entrance and waste of space on top horribly slow and bad service where one has to wait 30 mins + for spoon/sauce :/ food is ok now but had gone quite tasteless a while back.. very crammed & alot of waiting…they should use the front space as part of restaurant & tidy up a bit aswell as wake up :/

Went with 2 friends on Sun 19th Feb. Had chicken and prawns pad tai again. My friends had teriyaki. Delicious. Hot and tasty. Reasonable price. Huge portion. Quick service. Very polite and smiley waitress. Definitely going again.