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3,0

Based on 1.211 opinions finded in 1 websites

3.0Ambience3.0Cuisine3.0Price3.5Service
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Nº 778 in 1128 in Blackpool

Nº 32 of 46 American in Blackpool

CUSTOMERS TALK ABOUT DISHES WITH.. cheeseoldporkcookedpaybunladyonionsmeatsteakribsrollchickenbaconmustchilli

Score

comment_iconOpinions

FANTASTIC place to visit for a show. Staff polite, cast good, Leye funny.... Have been to wath a show for a few years now, never fails to put on a good show

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vonid2017 . 2023-11-13

MORE AT TripAdvisor

Always had a good meal here. Burgers are lovely. Fab music and atmosphere. Our waitress on this vist (Sophie) was also lovely

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Kym F . 2023-11-03

MORE AT TripAdvisor

Decor is good, and the chips were very tasty. Good rock and roll music m On the more expensive side compared to other restaurants. The kids food doesn't come in the Cadillac as pictured. Food takes about 40 mins to arrive despite not being busy - we saw people walk out while still waiting, and there's a despairing vibe in there due to the long wait. The milkshakes weren't available and they don't do cups of tea. I imagine drinks in the bar would be good

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snumunki . 2023-11-03

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Very disappointed. Went on a Saturday night, they had no Caesar wraps which I understand some items sometimes aren’t available. So the mrs ordered a chicken wrap and I have to say the chicken was tough as old boots and inedible. No cheese sauce for my hotdog plus the chips were lukewarm at best and to top it off I was I asked to pay before the food came which I e never had to at a restaurant before

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philip t . 2023-10-31

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Terrible, the waitress did say there was no wraps or pizza. Chicken burger on the menu said served with lettuce and relish but they had also none left. No milkshake, the chips were very greasy and the burgers were burnt. Staff weren’t interested as they said they were closing down! Lots of food on the floor.

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JoCam . 2023-10-31

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We ordered our food and drinks. The drinks were brought over promptly. We waiting over a hour for food to brought over the hot dog was cold and the bun looked as though it had been sat in a fridge the red sauce was rock hard to the bun. We ordered two burgers one with relish and one without. Both were brought over without relish apparently they had ran out. My husband wasn’t given the option to have something else and he wasmt informed when ordering they had ran. If he knew this he would have ordered another item of the menu. Both burgers were cold the fries were re heated rubbish. These meals were t to a standard for serving we didn’t the meals as were on holiday and didn’t want to be I’ll because of these meals. My husband refused to pay the meals. I can almost guarantee the food wasn’t anywhere the temperature it should have been for serving to the public. I think the health and food standards need to paying this place a visit. Will definitely not return.

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N8041LZyvonner . 2023-10-31

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We had booked a table for dinner after a day out in Blackpool. Order was taken quickly,that was all that was quick. Had to ask for kids squash drinks that had been ordered and not arrived. We ordered at 5.30pm and didn't receive our meals until 6.40pm that was after asking where they were. There was no mention of a food wait at all,if there was we probably wouldn't have stayed. Food wasn't even worth the wait,but we ate it as we were very hungry. I paid the bill and left. I work in hospitality and if we treated our customers this way,we wouldn't have any. Definitely wouldn't visit again if we came back to Blackpool.

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sharonrK9400VH . 2023-10-26

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Very disappointing. They had run out of two of the things we wanted to order. I finally decided on a blue burger and what came out was anything but. It had a nacho cheese sauce and something white? No blue cheese anywhere. Was supposed to have bacon but that had been left off. I can only assume I'd been given the wrong meal entirely. When I asked our server what burger I had, they said they didn't know. The "poutine" was edible and the pizza my son had was okay. We ordered 2 large drinks and were served 2 small, later the server brought up 2 large and tried to play it off as "here just have these on us" rather than owning up to the error. The milkshakes were incredibly sweet. They had cream on the top but no way to eat it and the straws weren't up to the task. As we left, we noticed a couple of other tables that left as much as we had. On a positive note, the fries were nice. They were fresh and crisp outside with fluffy insides.

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Weepingangel297 . 2023-10-25

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Fantastic evening My 60th birthday with my family The staff were brilliant Especially Rhiannon see pic The whole show was fantastic Food and drinks was great Thank you for a wonderful day

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340cliffw . 2023-10-24

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Staff are lovely and very helpful, but the food is overpriced as it's not of a good quality. A number of things were missing from the menu.

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Helen H . 2023-10-24

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We had chicken wraps,pizza and a hot dog. It was delicious. And I would come back again. Servers were very well mannered.

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120keiraf . 2023-10-24

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Nice place and great service from Willow. We enjoyed our meal. Nice vibe and music which wasn’t too loud.

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bhairavisapre . 2023-10-23

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We went as a family of 5 for my little girls birthday. They had put balloons on the table etc which was a nice touch but that’s really where it ends the rest isn’t great. We waited 45 mins for drinks and over an hour for food and it wasn’t particularly busy. After 45 mins when enquiring about the drinks there was some they didn’t have in stock. Staff generally look disinterested and no one kept us informed. We had booked for 1pm and by 14:20 we just got our food. The food was ok. Childrens portion sizes are really smalI I gave the chips from my meal to split between the 3 kids. definitely would avoid. Not worth the money and the service is terrible. We now know why it was quiet on a Saturday.

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nickigary31 . 2023-10-22

MORE AT TripAdvisor

We got there no one came to see us for drinks or food , so eventually decided to order on the app which is handy to be fair , ordered food and paid , drinks didn’t arrive for about half hour but that was after...

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joanne F . 2023-10-21

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Service was no none existent and the food was awful portion sizes were pathetic. Avoid at all costs had to go somewhere else after.

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Paul B . 2023-10-21

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Literally the worst restaurant I have ever visited. You couldn’t make it up! The place made Fawlty Towers seem professional. Waited ten minutes to be seated even though the place was only half full. Lots of dirty tables. We ordered and the food arrived after 1 hour and 15 minutes! We only stayed as they gave us a free round of drinks after 45 minutes but we would’ve left if we had known the food would’ve been another half an hour. Lots of other people asking out. My chicken burger was literally a dry piece of chicken on a dry bun. The menu said it was supposed to come with mayo and relish. Sent it back. After 15 minutes I had to ask for it and when it came back it was the exact same piece of chicken (but now cooked to a crisp) and half a jar of mayo dripping off it but no relish. You couldn’t pick it up it was swimming in mayo. Toilets reek of urine. So many different staff members but you only saw most of them once, I don’t know where they were hiding. Tables were dirty for the entire time we were in there. They ended up saying that we didn’t need to pay for anything but that was just the right thing to do at that stage. We had been in there for over 2 hours. My mum almost passed out waiting for food as she is diabetic and our little kids had the latest night out they have ever had. It became almost comical in the end. You couldn’t make it up. We joked we must be on Candid Camera it was so terrible! Avoid like the plague…

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kerryanne2015 . 2023-10-21

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Thankyou Leye and the jersey beats for a really fantastic night out...great venue and great show..loved the comedy from Leye too.... It was the highlight of our holiday Thanks

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Glasshoughton . 2023-10-20

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This was the 1st time I had ever been to this diner and will definitely go again 🤗 especially they have gluten free options which I need due to having coeliac disease staff where very efficient and helpful also polite and friendly and it was...

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Joanne M . 2023-10-16

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If I could leave 1 start I would. I'm at 8pm walked out at 850pm as no food came, people in after us all got served whilst we sta and sat Kids running rhe place by looks of it just standing around talking. Table was...

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Andrew f . 2023-10-13

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Apart from the Greece diner decore. Cost me £104 for 4 burgers and a wrap and 3 milkshakes! They removed all American things from there menu chilli / slaw and so on literally just burgers and pizza even tho it says steakhouse no stakes sold!

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163robertok . 2023-10-08

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Service was none existing, food was diabolical half of it was cold, fry’s so over done there wasn’t any potato left inside. The place was dirty, tables chairs and floor covered in left over food and the place run by kids. 15 minutes for a...

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Resurrection4u . 2023-10-07

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Booked a month in advance for 6 of us for my wifes birthday..arrived 5 minutes early..there were a few customers in already..we was shown to our tables..we was asked what drinks would we like 3 asked for an alcohol drink which the girl said we...

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Daz G . 2023-10-06

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Was very disappointed booked over a month ago for my birthday was shown to our table . Asked what would like to drink three of us asked for an alchohol drink to which the reply was no we havnt got any three asked for coffee...

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Dawn G . 2023-10-06

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Booked a spur of the minute night out to see the Jersey beats. Oh, what a night!! Absolutely loved it, the atmosphere was great, the audience interaction was brilliant, didnt stop laughing at the compare (John). The Jersey Beats were amazing. Will definitely be back!!

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R1134SEpaulam . 2023-10-05

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Never been here before served by Jake who gave amazing service and food was excellent would definitely recommend

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S6412HJelliec . 2023-09-29

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What a horrible experience. We got in seated and ordered in 10 minutes. To then be told another 10 minutes later that there is a 45 minute wate for food due to an issue in the back. We then waited a further 15 minutes for...

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bronwyn a . 2023-09-23

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We love coming here, service and food is always great, great prices and the there is plenty on the menu to suit everyone. However, the cleanliness and up keep of the toilets are dreadful. I did mention it to a member of staff that they...

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DayTrip715408 . 2023-09-23

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Had a cheeseburger pizza, kids meal and burger and all the food was very nice. The staff are very friendly and welcoming.

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Bren H . 2023-09-17

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Food was great as always, but it's not just the food that was great. Lianne who served us was great, patient while we decided, answered any questions we had re ingredients or strengths. A fantastic experience and that's why as locals we always take family...

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barker9979 . 2023-09-17

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Lovely little diner on the Blackpool prom. Staff are attentive and friendly. If you like hotdogs and burgers its well worth a visit. Prices are reasonable and the food is good. Would visit again and would recommend

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345mw . 2023-09-16

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Been to the Viva diner quite a few times and never had a bad meal or experience. The food is good, service is quick and cheerful and it's reasonably priced. There's lots of competition on the front at Blackpool near the tower but we always...

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895markiem . 2023-09-16

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Definitely worth a visit if you like burgers and hot dogs. The classic NY hot dog was lovely. Great service with a smile.

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B6962WHsarahh . 2023-09-13

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Nice decor and music. My little girl wanted 2 scoops of ice cream which according to the menu should have been £2.50 each, waitress charged me £6? I queried this with her but her response was “that’s the price on my console” we paid regardless...

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Tiamaria07 . 2023-09-07

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Lianne was so welcoming and friendly! It was a really hot day so we ordered 4 drinks between us. I had the poutine fries and bf had the elvis burger. We are sometimes skeptical of bacon when eating out but it was cooked to perfection!...

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cez b . 2023-09-05

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Stopped here before a Viva Blackpool show for a quick bite to eat. The staff are friendly and welcoming, service was fast. We had a desert sharing platter which was the perfect size for 2 people.

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beckys397 . 2023-09-05

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This is a great place to eat, good selection of food & drinks, reasonable prices and all staff were lovely! Especially Laima, who served us - she was friendly and very attentive. Thanks again!

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Ally H . 2023-09-02

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Amazing food, really fresh quick service, really polite staff, value for money. Lively olace and atmosphere. Would highly recommend 👌

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Emily M . 2023-09-01

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Myself and a few colleagues attented the venue for the illuminations switch on and thought we would have a few drinks, the venue seemed busy but we stuck it out and once we got to the front of the queue the staff that were on...

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Jobber T . 2023-09-01

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Milk shakes were lovely, service was absolutely fine. The food was not what was expected. BBQ chicken wings were white. No seasoning at all, just plain chicken wings with some BBQ sauce poured over them. Perhaps I expected the wrong thing and misunderstood what I...

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TripMonkey79 . 2023-08-31

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Very nice American style diner, very friendly staff and accommodating as we were a party of 11. I ordered NY hotdog and poutine fries, hotdog was great (although a bit too much ketchup and mustard, mostly on the bun) the poutine shouldn't be on the...

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bigmac14758 . 2023-08-25

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At my most recent visit I was served by Sophie excellent customer service great food as soon as I was seated I looked at the menu and didn’t understand it so Sophie took her own time to sit and explain everything in detail and help...

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Victoria D . 2023-08-24

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After reading many reviews I was in two minds about attending the vegas diner , when I arrived I was seated and served by sophie . She is a pleasure to the business and was very welcoming, she could answer all my questions about dietary...

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Julie S . 2023-08-24

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Had an excellent time. Our server Tia was fantastic. Very welcoming and friendly service. The food was amazing

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Kayleigh G . 2023-08-23

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Omg the service is shocking wow and waiting time it was so dead so why such a long wait food was vile. I refused to pay for half my food as it was vile and my son milk shake was full of cream nothing. Definitely...

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daniellaharrison . 2023-08-22

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Awful service! We didn’t receive our food due to clear incompetence but we’re not offered a proper explanation. Very disappointing!

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297tellam . 2023-08-21

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ABSOLUTELY DIABOLICAL avoid at costs food was burnt, not good value for money. Staff could be bothered seemed like an effort for them to be there

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Nicola L . 2023-08-20

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Started the staff ( lots of them) just pointed to a table which we had booked.After 20 minutes ( it wasn’t busy)we asked the waitress if we had to go to bar to order drinks and the reply was no we take the order.After ordering...

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sillingworth16 . 2023-08-16

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Really disappointing experience, the food was awful. Shame as its a perfect location and a nice place to sit, service was really slow and not enough staff on and the food to be honest was really really poor. All cold and the chicken burger wasn't...

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Gavinr01 . 2023-08-14

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Very good food and staff and very good WiFi and only had to wait 10m for 3 massive meals YANITED YANITED YANITED

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Jack M . 2023-08-13

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We was served by emily and someone else they was amazing and very apologetic as they hadnt something that we ordered the portions was amazing the shakes was epic yummy it was busy with it being the airshow but service was quite fast considering spent...

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Global39673334234 . 2023-08-12

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We came in and before asking for a table I asked if they offer a gluten free menu. They said yes. I was handed the allergies guide. It was completely out of date and the ones that were dated within the last few months (I...

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Charlie W . 2023-08-12

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Blackpool Rebellion weekend saw luxury milkshakes advertised in the window. Went in wanted jaffa cake flavour but sold put. So I had Lotus Biscoff biscuit flavour it was lovely 😋 was £5.95p but well worth when on holiday 🏖

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davebH3344MK . 2023-08-07

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My partner and I got married in Blackpool Festival House and wanted a laid back Diner themed wedding meal for after the ceremony. We came across Viva Vegas Diner whilst looking online and reached out to them. They went above and beyond for us and...

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Holly M . 2023-08-07

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Started off ok, seated and ordered quickly. Waited a while for our food to come 2 chicken wraps, which one was incorrect as waitress said it was a plain one. Waited a while for them to bring correct one out and offered a free drink...

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LilNath B . 2023-08-05

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Tia and Emily were the perfect hostesses and made our evening. The restaurant was under pressure with 2 large parties in and members of the public but the ladies showed excellent customer service and couldn't have been any more helpful.

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Eloise E . 2023-08-04

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Brilliant experience nothing was too much trouble for our host Tia, memories made and great food for our table of 8 adults and children

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shelley m . 2023-08-04

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Awful service only went there because woman in box office at viva suggested it while we waited for doors to open for show staff totally ignored us took ages to serve us and so young didn’t even know what a mixer was for a spirit...

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N213MIsarahl . 2023-07-30

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1 food was bad to over cook order was wrong when we told that also come over cook over all would never go back only good thing out off all was milk shake over £90 down drain

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lisaanndavies . 2023-07-30

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We arrived shortly after 6.30pm to find the restaurant closing off half of the seating so we asked the girl wiping where we could sit and was told go find a table over there which should have been a warning sign of our experience to...

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Stephen D . 2023-07-28

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Absolute shambles Service terrible Waited over and hour for drinks a group of 14 we had some manged to be served what looked like a dogs dinner over fried crap and pizzas that you could even cut thought most didn’t the food was disgusting the...

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G6144YKdonnam . 2023-07-18

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Avoid this hell hole! Everything about the place is disgusting! On arrival the floor was dirty, table was covered in dirty, filthy marks…could hardly see out the windows as they are filthy. Tables hadn’t been cleaned properly. SHOULD HAVE LEFT at this point but it...

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Claire M . 2023-07-16

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Went for something to eat after a show in Blackpool....never again!!!!! Ordered Cheese burger and fries for myself and Southern Fried Chicken wrap and fries for my friend and two Pepsi max. Literally 2 minutes later, a young lad appeared with some food which quite...

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chris24Lancaster . 2023-07-14

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We arrived just after 7pm (after a show) as a walk-in customer and we were notified by the server there was a 30 minute wait on food. We had no problem with this and we’re prepared to wait. We were then left to sit (on...

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carolineb01 . 2023-07-14

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3 starters, 2 kids meals, 1 main meal, 4 drinks for around £55 Burger and chips were quite nice as was the other stuff we got. Pizza seemed like a frozen type, not great but not terrible. ordered chicken wings but very weirdly was given...

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tamb845 . 2023-07-10

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We had the most amazing time here. The food was yummy & such great portion sizes.. Dessert delicious Drinks and shakes absolutely scrummy Diner itself is very well decorated & such a fun place to visit. We also used the selfie town & had a...

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clairecF482YG . 2023-07-10

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Gone down hill! We visited last year it was brilliant, went tonight the food was disgusting wouldn’t feed it to my dog! Tye pizza is not stone baked it’s More like an Asda smart price. Please don’t waste your money the place needs shutting down...

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chloegE7057PM . 2023-07-07

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Went here as we had booked the show for later.. service was terrible staff were young & couldn’t care less.. food was terrible one of the group asked for a side salad with her chicken & she got one bit of lettuce - see photo...

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Skyelass19 . 2023-07-06

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Food average, tables & chairs dirty even after waitress cleaned them,maybe try use a clean cloth will make a difference, First time in this restaurant won't return.

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Emma D . 2023-07-05

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Went with friends who have been a few years back and they rated it. Most of the tables reserved and even though our table was wiped down in front of us, it still felt sticky. We spent £50 in a kids meal (drink not included)...

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Travellergirl204 . 2023-07-01

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Shocking food and service, food was cold and tasteless also ordered the Sunday expecting it to resemble something of the menu pic but got a plastic cup less than half the size mainly whipped cream, one of our party got a pizza with unmelted cheese...

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dannybmanchester14 . 2023-06-25

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Came here with my family and the service was great the food was fresh and delicious!! The selfie room for £5 I'd definitely worth it my daughter had so much fun dressing up and having her selfish Sophie and korben were great couldn't do enough...

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Dkw86 . 2023-06-16

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Went here for food with the family after hearing good things about it. The place itself isn't great. The highchair they gave us was dirty, the table was dirty, the cutlery was dirty. The whole place just need a good clean. The food wasn't even...

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764sam92 . 2023-06-12

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The food was delicious and we always love the music. However, the toilets were in a right state, and not been checked in a while.

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Kirstie R . 2023-06-07

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We visited today to do the selfie town experience and had a blast! Our hosts Rhiannon and Emma was brilliant, they was so friendly and helpful. We had a pinacolada whilst there, they was a little bit pricey however they looked and tasted amazing. Overall had a brilliant time. Thanks for being out hosts and photographers girls ❤️

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chelseahR1749CR . 2023-06-06

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Wanted to try somewhere fun to eat with the family- reality was quite different. Venue looks pleasant but service could be desired- incredibly slow and very unhelpful! Food absolutely mediocre and not worth the visit. Lots of other places to try which I strongly suggest...

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Lotty318 . 2023-06-03

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We went here on bank holiday weekend, staff are pleasant and friendly. Food well if this is vegas style I shall remove vegas off my bucket list. Food was a sloppy mess with minimal taste and the my partner had a pizza which didn’t look...

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mand2805 . 2023-05-31

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Me and my mam have been to viva vegas quite a few times and always had a great experience we always try to get the same seats or the same area and got to be honest we have had the same young lad Tom serving...

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Pooliegirl76 . 2023-05-24

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Myself, my daughter and my 3 grandchildren, aged 5-10yrs had lunch here. We all really enjoyed the experience. Laima our server was brilliant with us all, she really looked after us especially the children . She was so good and couldn't do enough for us....

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sueandneil g . 2023-05-18

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Very friendly staff especially Beth our main server was her first day however any questions quickly answered and was careful taking our gluten/nut free order aswell as picky eater! Order came out hot and tasty. Chocolate milkshake was a big highlight.

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NorthStar561477 . 2023-05-13

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Food great , good prices , staff polite , special thank you to Rhiannon for looking after our group of thirteen

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maidinharrogate . 2023-05-08

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Amazing service as always! Rhiannon was exceptional at making sure we had everything we needed! Viva is our favorite place to eat since moving to Blackpool

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Xskits . 2023-05-08

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The staff we’re amazing,they food was delicious,special thank you goes to Rhiannon and Korbeen,and the host Danny,for making my son day happier,and making him feel special.

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Raz V . 2023-05-08

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Great service from Laima. Prompt food and drinks We enjoyed watching the coronation whilst eating a

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jamii2017 . 2023-05-06

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Can honestly say this has been the worst food I’ve ever came across. There was a group of 20 of us and almost all of the meals were inedible. The pizzas were solid and dried up and the burgers had an awful foul taste from...

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Mrs I . 2023-05-01

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Pleasantly surprised. The staff are really nice and attentive The food was spot on. Came out straight away so was nice and hot. All dishes tasty. Good value for money. Clean and tidy inside

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Slovesfood21 . 2023-04-29

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Korben was an awesome host. Made us feel welcome as soon as we walked in the door. All the staff were incredibly friendly. The food was great too, would definitely recommend the cheese burger fries. Really happy with the overall visit.

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caitlinmB7114VS . 2023-04-25

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such beautiful brisket burgers, pizza was so good, amazing service from rhiannon!! definitely will be returning x

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Stephanie G . 2023-04-22

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Staff very helpful and polite, Korbun was extremely friendly. Food came quick and was nice. Would recommend.

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Jodi C . 2023-04-20

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Great service ! Would come again amd amazing milkshakes! Had a lovely day with my best friend xxxxxx

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Escape29493132973 . 2023-04-20

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Food was hot in temperature and quick service and value for money definitely come back again when we visit

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Chantelle J . 2023-04-20

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We booked for a large table for a birthday , we was greeted by two waitresses who guided us to our well decorated table. This was a great start to our trip. Rhiannon took our order and brought our drinks, she was extremely polite and...

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Emily S . 2023-04-19

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Nice and easy to grab something quick, right on the front so great views, food was very tasty as were the milkshakes, Sophie is a great server very helpful and polite 😀 definitely coming back

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Simone B . 2023-04-18

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Amazing staff, very welcoming and couldn’t ask for a better service. The food was amazing and the cocktails also!! Would definitely visit again😁

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Patril Z . 2023-04-18

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The food was lovely, the service was fast, great music/atmosphere and our server Sian was lovely! Definitely recommend

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abigail c . 2023-04-18

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Food American style, drinks fine, soccer on big screens, waiters quickly, Ambiente American style, music too.

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Christina S . 2023-04-17

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Me and my girlfriend found this place accidently after being turns away from the place opposite. We were ectremely surprised to see so many good Gluten Free options on the menu! I had the Gluten Free Elvis burger and it was amazing! It was nice...

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Frankie Y . 2023-04-15

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Fast service. Lovely food, something on the menu for all of us. Friendly waitress (Rhiannon) Thank you (again, as not our first visit)

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Kim B . 2023-04-15

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This was fantastic, as a young person myself I felt welcome and safe. The food was delicious and was well prepared, also I must give credit to the management team. Our server Rhiannon was very kind and helpful. Although the children's menu could do with...

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Henry P . 2023-04-14

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Great visit! We had the poutine fries, cheesy chip pizza, return of the mac burger and Jaffa cake milkshake and couldn't fault any of it. The food came very quick and the service by Laima was brilliant!

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chloeann887 . 2023-04-14

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Amazing food!! Lovely staff and atmosphere!! The restaurant is spotless, beautifully decorated and good value for money! Would definitely come back agin! 10/10

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Connector29560200234 . 2023-04-14

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3,0

13 Opinions

Wafflaburglocation-icon559 New Promenade, Blackpool FY4 1NF EnglandAmerican

If i could give this shop a none star i would Stay away from this shop as the ladies who serve you have a attitude with religious scarfs on and also their menu does not state nut allergies dessert ordered and when questioned if it is Nutella they checked ingredients it did have nuts but not stated on menu apparently you suppose to read the small print behind the till for nut allergies Poor customer service disappointed wouldn't come back again they cant offer people anything else with nut allergies

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