GastroRanking
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4,2

Based on 964 opinions finded in 3 websites

4.2Ambience4.2Cuisine4.2Price4.2Service
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Great place sadly however complimenting staff and in my case commenting innocently on hair has resulted in being told by staff member that seems in their opinion I treat staff badly thus speaking to me while on duty is not in job their description, which sadly means ordering food and drinks then becomes a problem

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Victor . 2024-02-08

MORE AT Google

Went in for some lunch before our annual trip to see its a wonderful life. Absolutely brilliant staff , our waitress laura was excellent and so polite and food was delicious. Very reasonably priced too.

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Tracey Mcavoy . 2024-01-30

MORE AT Google

Nice little cafe attached to the cinema. Very yummy mocha, scone was a little dry but this is the nature of a scone and what you should expect if you order such a thing. My friend Jess had the following to contribute: “V quick service lovely food 10/10”

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Katie Gildert . 2024-01-25

MORE AT Google

Overall just ok, no hot food before 12 ( apart from soup ) menu choice limited and a little expensive. Service was good.

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Dean G . 2023-12-30

MORE AT Google

Can’t remember her name but the long haired lady was so sweet! Can’t thank her enough, very thoughtful and caring when we visited earlier on. 10/10 service from her x

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Dheidhd Shush . 2023-12-28

MORE AT Google

Talk about customer service? Most of the staff are always miserable, rude and appear that they can't be bothered with orders, they lack personality. Whoever is the manager is obviously doing an abominable job and deserves to be questioned to! Such a shame though, for a place that's buzzing always...

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Keiran Hurhangee . 2023-12-27

MORE AT Google

Friendly place to eat on the ground floor of the Tyneside Cinema. The menu is nothing extraordinary, but tasty food for a fair price these days. Service was good. And you're supporting the cinema which is vital as they're struggling financially!

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Stephen Psallidas . 2023-12-07

MORE AT Google

Terrible customer service. Told I had to leave for having “outside food” Even though I’m not eating.

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william zaina . 2023-11-15

MORE AT Google

great food, great people, great vibe

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Khanh Nguyen . 2023-11-10

MORE AT Google

Miserable staff, no conversation or eye contact, I am disabled and found them unhelpful

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paul fettis . 2023-10-30

MORE AT Google

Just this moment went breakfast CLOSED

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Steve Marks . 2023-10-19

MORE AT Google

Can't go wrong here for breakfast. Always great service too and the coffee is delicious.

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Sandra Bartrum . 2023-10-13

MORE AT Google

Popped in while awaiting a bus for tea and a beer. Interesting cafe/bar/stage with great staff. Service with a smile. Ideal for watching the word go by.

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Keith Richards . 2023-09-16

MORE AT Google

A unique place with history. Has a big screen at the back showing pictures and holds cinemas nights. Very good food and the service was excellent. There is also bar with alcoholic drinks. Access via Pilgrim Street.

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Angela Williams . 2023-09-15

MORE AT Google

Just a great place to go when you're in Newcastle. Great atmosphere for chilling out on a Sunday morning, or dining out with friends. It's a little gem!

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cazbo fozzy . 2023-08-23

MORE AT Google

The vegan hot dog is a big recommend

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Rachel N . 2023-08-07

MORE AT Google

Went for breakfast only to discover that they no longer serve it. Therefore they lost my custom. A shame since they are clearly in need of money judging by the fundraising campaign.

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Sophie Hill . 2023-07-29

MORE AT Google

Not busy, but about the slowest place I know. Gave up on waiting after half an hour and wandered off to get food elsewhere. Oh well...

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Ron Gosling . 2023-07-28

MORE AT Google

Great place to unwind, nice and quiet good quality beers and nice food

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James . 2023-07-09

MORE AT Google

Lovely atmosphere and very pleasant staff to great you on your arrival.Very clean and a good selection of drinks, light snacks, and meals also reasonably prices. Why not give it a try when shopping in Newcastle . We just opted for a light snack. Although ghe meals leaving the kitchen looked very nice and really good portions.

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Susan Gilroy . 2023-06-21

MORE AT Google

Nice enough place but it's not cool when you go to the gents and there's one unrinal and one cubicle. With the cubicle being out of order and no toilet tissue access. Not cool.

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Fish . 2023-06-16

MORE AT Google

We had coffee and the hot chocolate here, the hot chocolate was very good and the coffee was good as well. The cafe has a nice atmosphere with past posters for movie festivals. The cafe is connected to a cinema which looked very quaint.

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Dekeyser . 2023-05-16

MORE AT Google

First time here today great staff lovely food will definitely be back :)

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Phil Taylor . 2023-05-14

MORE AT Google

Didn't go because they have closed the coffee rooms upstairs. It used to be outstanding as a lovely art deco traditional coffee room. I used to take my Mum, who fondly remembers going there as a child during the war with the windows cross taped. You could get toasted teacake, poached egg on toast etc, outstanding chocolate biscuit cake. Now its just another faceless plate glass cafe off the street. Tragedy.

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Roz Grubb . 2023-04-27

MORE AT Google

Excellent breakfast. Lovely staff.

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Stuart Bazeley . 2023-04-22

MORE AT Google

The full English breakfast is a classic choice, and it's one of the best I've had. The sausages are perfectly cooked, the bacon is crispy, and the eggs are perfectly poached. The rest of the breakfast is also great, with hash browns, beans and mushrooms. The coffee at Tyneside Bar Cafe is also great. They have a variety of different coffees to choose from, and they're all made fresh to order. I had a flat white, and it was one of the best I've had in Newcastle. The service at Tyneside Bar Cafe is also excellent. The staff are friendly and attentive, and they're always happy to make recommendations

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Sean Kreft . 2023-04-19

MORE AT Google

Very chilled place nice feel and the bar staff are good. Ok range of beers and a good selection of drink very good selection of wines.

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stuart Wilson . 2023-04-09

MORE AT Google

Really nice coffee and I highly recommend the burgers if you're in for food

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Andrew Davison . 2023-04-02

MORE AT Google

Love this place staff are very friendly although the coffee is a bit sharp

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Kathleen Catherall . 2023-03-31

MORE AT Google

Absolutely great staff in terms of friendliness and attentiveness whilst I was there. My Cappuccino was top notch and the food is very decent as well. They show movies at certain times and the place has a nice ambiance. No other possum clientele sadly.

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enraged possum . 2023-03-24

MORE AT Google

Stumbled across this place for breakfast one Sunday morning. The staff were excellent and the coffee and food were top end. Excellent value for money and would go back again in a heartbeat.

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Will Relf . 2023-03-19

MORE AT Google

Good choice on the menu, nice atmosphere.

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Christine . 2023-02-24

MORE AT Google

Good coffee and bacon sandwich. Prices reasonable. Served by efficient friendly staff.

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Jean Kirkup . 2023-02-03

MORE AT Google

Something about this place I really like. Not sure what it is but I do!

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Shaun Milne . 2023-01-22

MORE AT Google

Went for two coffees and took nearly half and hour to get them very slow service.

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Pauline Willis . 2023-01-18

MORE AT Google

Nice ambience, friendly staff.

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Chioma “Oma” Ezeh . 2023-01-15

MORE AT Google

Lovely relaxed atmosphere. Excellent service and food was super tasty.

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Rachel Wearing . 2023-01-15

MORE AT Google

One of my favourite places to grab a pint, a coffee or some food. Popular place, especially pre film so can get busy. Food has been hit and miss so no 5*

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Lee Bell . 2023-01-14

MORE AT Google

Very friendly staff and fair drinks prices, great central location also.

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thomas . 2023-01-10

MORE AT Google

Nice place for a coffee or a drink from the bar. I had some lunch too; vegan hot dog with shredded onions and fries. Reasonable value in pleasant surroundings.

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Phil Rutter . 2022-12-02

MORE AT Google

Great breakfasts with the classics and a few different twists. The vegan breakfast was amazing with the aubergine bacon and mushrooms

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Grace Conrad . 2022-11-28

MORE AT Google

Smashing Cappuccino. Nice and hot.

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David . 2022-11-16

MORE AT Google

Absolutely stunning vegan breakfast, one of the best I've ever had. Husband had a tyneside breakfast and that looked delicious (and he said it was). Both were served hot and fresh. Service was spot on and such a lovely venue

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lynn flett . 2022-11-05

MORE AT Google

Love the tyneside. Always have always will.

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David Lloyd . 2022-10-29

MORE AT Google

Delicious pork crackling salad for supper. Staff still very friendly and attentive

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Annie Macmillan . 2022-10-20

MORE AT Google

Very friendly place, staff were lovely, I really liked this place. Decor is clean and colourful, a bright and happy place to eat. I had homemade sandwiches with chips and a nice fresh salad. I'd had my quota of coffee for the day, unfortunately, so I can't comment on that but my pot of tea was very good as was my food😋

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Chris Blackwood . 2022-10-16

MORE AT Google

My favorite cafe in Newcastle. Great food and drink and staff and vibes

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Emily Maines-Hollingsworth . 2022-10-08

MORE AT Google

Pleasant atmosphere food is reasonable and Menu is acceptable

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Henry Davies . 2022-09-25

MORE AT Google

Went in about 8pm on a Saturday night, the menus were still on the tables. We waited to be seated and asked if they were still serving food. There were plenty of tables to choose from so a took a nice seat by the window. We were left with the menus, there are enough items on it but I guess some things are a little bit dull. When we came to make our order we were informed there were no mushrooms to that meant the katsu curry was off. We said we would think again and when we came to make the order other items were also off the menu. There was not much choice so I went for the hot dog (one of the dull options). Although it was described as coming with fried onions. It was just a plain hot dog in a brioche bun with a mayo thinly lined over the top and a plate of thin cut chips. We were asked if we wanted sauce. It did seem like a way to liven it up a little. We were delivered a ramakin of packets of Heinz ketchup and mayo. Nothing was awful but it's really nothing better that if we went for fast food like a MacDonald's. It's a nice venue and the beer is good, if a bit expensive at £6 a pint for a session IPA. I don't want to do the place down but I'd just say it's better to close or at least tell customers that the menu is depleted before they sit down and order drinks.

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richyy Hetheringtin . 2022-09-20

MORE AT Google

Food was gorgeous and the setting is fab as well

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Ben Woodcock . 2022-09-18

MORE AT Google

Popped in for drinks. Nice space,good choice of food and drinks

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Duncan Phin . 2022-09-15

MORE AT Google

Avocado on toast with poached egg and bacon was delish!

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Angela Hayes . 2022-09-04

MORE AT Google

Lovely place, very chic staff very friendly , hidden gem

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Lorraine Jones . 2022-09-02

MORE AT Google

Only called in for a cappuccino, but good friendly service....and the cappuccino was good too👍

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Charlie Reavley . 2022-08-30

MORE AT Google

Good amount of space. Nice décor. Not too loud. Good glass of Guinness, what's to complain about?

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Angelina Ritchie-Smith . 2022-08-23

MORE AT Google

Slow service but it was understandable as they were so busy. Good quality.

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David Whitley . 2022-08-04

MORE AT Google

Lovely drinks in beautiful surroundings

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Laura Richardson . 2022-07-23

MORE AT Google

A good menu, fantastic breakfast

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David Farrell (Masonicmoron) . 2022-07-14

MORE AT Google

Much improved since my last visit.

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Jacqueline Walker . 2022-06-30

MORE AT Google

So much more than a quick bite before a film. Lots of interesting things on the menu to keep me coming back. Can recommend the fishcake.

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Jason Worles . 2022-06-28

MORE AT Google

Good place to pop into if you are looking for something to eat and drink. Varied choice of food and drinks. Part of the Tyneside Cinema complex so you could combine food and a film.

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Colin Williams . 2022-06-28

MORE AT Google

Visited today for a light breakfast of scrambled eggs on toast which I enjoyed so would visit again.

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Mick Smith . 2022-06-18

MORE AT Google

Lovely place. Enjoyed my lunch although both the menu and the waitress said the plainly pea soup was leek and potato. It was lovely anyway

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Finlay Macintyre . 2022-06-13

MORE AT Google

Nice place, nice drinks. Staff were really friendly. Setting is nice and relaxed. Good place for a quick before a movie at the cinema.

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Den Lowther . 2022-06-01

MORE AT Google

If you're looking for good food and a lovely atmosphere then this is the place for you, can't rate it highly enough

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Chris Richards . 2022-05-19

MORE AT Google

Booked a table on Friday at 7pm to get drinks and food before going to the cinema at 8pm. Both the drinks (beers) and food we wanted (hot dogs and burgers) were unavailable. No explanation of the reason why by the staff. We had to choose another beer but weren't tempted by anything else on the menu so we just left. Don't think we'll come back as it used to be much better before it reopened - food quality and service drastically downgraded.

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Stéphanie Taylor . 2022-05-15

MORE AT Google

Great place to meet up chat and have a drink

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arrowtaxi . 2022-05-14

MORE AT Google

I hope the movies are better than the food. I will not be returning for food here, because it's not food. Pre frozen everything, from chips to chicken, terrible and my first order the Nachos was disgusting, so the chicken burger was ordered, for someone who can cook, this was worse than Mc Donalds. At least they got my first coffee correct, but the second was taken off the bill. If you want fresh, then this place is not for you.

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Steve Prentice . 2022-05-12

MORE AT Google

Nice coffee, generous sausage sandwich, good place to sit.

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Graeme Stark . 2022-05-09

MORE AT Google

Love this place, has a realy friendly and warm atmosphere

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OJ Oliver . 2022-05-06

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The place is so nice, I love the vibe, the decor, staff were nice, prices reasonable. No complaints! I had the grilled cheese toastie with sweet potato fried and it was *ridiculous* - in a very good way!

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Lainie Bob . 2022-04-29

MORE AT Google

Nice looking cafe, my son had soup and pint of cider which he said was fine but I had the hotdog and chips, absolutely horrible a really weird skin on the hotdog that was inedible, chips hard and cold. Cinema great but I would never use here again

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Gill Durrant . 2022-04-28

MORE AT Google

Ambiance : 4/5 Service: 5/5 Food : 4/5 Location: 4/5 A brilliant place to sit in, If you are some one who likes to sit in a corner and read your book, this place is for you, if you are some one who wants to go out with mates for a pint and good conversation this plasce is for you, if you are some one who wants to take your partner out for some wine this place is for you. The wine selection is decent. I ordered a iced latte, which could have been better. Espresso shot had gone bitter and you could feel that in every sip. The staff and the service was spot on, very polite and professional.

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Shubham Sudan Prashar . 2022-04-19

MORE AT Google

I visited with some friends after a meal in Newcastle. We ordered drinks and a few minutes later were told it was about to close. We were surprised as it was only 10pm on a Thursday. We were expecting to stay for longer especially as the drinks were not cheap although there was a good choice.

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Topman4 . 2022-04-17

MORE AT TripAdvisor

Nice venue, reduced menu compared to previous visits, so it's not quite as good as it used to be. Still good though.

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Conor Marron . 2022-04-16

MORE AT Google

Friendly staff. Good coffee. Plate of Nachos went down very well.

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Wendy Irwin . 2022-04-11

MORE AT Google

Pretty good coffee, but not a lot of space for seating indoors

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Glyn Nelson . 2022-03-11

MORE AT Google

Walked in and was quickly shown to a seat. Then no one came to serve me. I waited 5 minutes and left. Sad but true 😒

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Kevin Lye . 2022-03-10

MORE AT Google

Nice interior. Lots of tables. Good service. Great pint of porter.

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Ian Banks . 2022-03-07

MORE AT Google

Visited for late lunch. Inedible vegan hot dog. Dry, cold and tasteless at £10.50 with frozen fries. Sausage breakfast bun with hard white inedible gristle or plastic. Grilled cheese toastie nice but very, very, expensive again £10 plus with frozen fries. Waiting staff lovely but if this is the standard for a refresh it doesn't bode well. That's a shame as it could be great or at least edible.The star is for the waiting staff .

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Helen E . 2022-03-06

MORE AT TripAdvisor

A very comfortable cafe, excellent customer service, clean and lovely ambience. Also shares same building with Tyneside Cinema.

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Adewale Oluwole (Adewale Da Explora) . 2022-03-05

MORE AT Google

Always a lovely place to meet and eat.

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Chris Stell . 2022-03-02

MORE AT Google

Stumbled upon this breakfast spot. Pretty good, reasonably priced.

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Jordon Thompson . 2022-02-27

MORE AT Google

Excellent brunch coffeehere and great service

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Jill Morris . 2022-02-25

MORE AT Google

Love the atmosphere in here, the staff are always friendly and helpful 😊

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M C K . 2022-02-22

MORE AT Google

best hot chocolate ive ever had , wonderful staff too

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Christelle Furtado . 2022-02-16

MORE AT Google

Good food for most. Nachos weren't great but they changed them without charge. Service was good. Worth it for brunch.

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Ian Perkins . 2022-02-13

MORE AT Google

Beautiful cafe, lovely atmosphere and friendly staff. Love that they have Ringtons tea too! Would recommend 100%!

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Sophia . 2022-02-02

MORE AT Google

Quality place with great staff. Somewhere to relax but with plenty atmosphere.

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Chris Gregg . 2022-01-26

MORE AT Google

Super yummy brunch / breakfast, loads of healthy options and a build your own breakfast bowl option, they even have protein pancakes! Super friendly staff too.

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Serena Winckle . 2022-01-15

MORE AT Google

Food was expensive and very average

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julie frost . 2022-01-12

MORE AT Google

Very attractive place near by bus stop.

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Urai Punchard . 2022-01-08

MORE AT Google

Nice bar/bistro, although it felt like customer numbers were back up to pre covid levels, the coffee was nice and they were able to accommodate my gluten free diet

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Brenda . 2022-01-05

MORE AT Google

They were open on Boxing Day in 2021. The staff was amazingly friendly, being incredibly nice and helpful to any inquiries. The wifi wasn’t available and the heater was quite weak. 2021聖誕節後一天去的,店員人超好,態度友善到爆,當天進店前被雨淋到都傻了,遇到這麼親切的店員真的好感動。窗邊位置看起來很讚,音樂是重節奏但音量剛剛好,暖氣不夠暖,隔壁桌也喊冷嗚嗚嗚,廁所乾淨寬敞,熱拿還不錯,中淺焙吧,奶泡很認真,內用麵包不會重烤,有點sad但還是吃很爽。

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T Y L . 2021-12-27

MORE AT Google

Always love the Tyneside, such a shame the Tea Rooms are still closed

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Marc Purdy . 2021-12-19

MORE AT Google

Lovely breakfast food, coffee and service.

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Peter Flynn . 2021-12-18

MORE AT Google

Here is the fist brunch cafe I went to since I came to NCL. The staff here is so nice and I love the coffee here.

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Ashley Lee . 2021-12-18

MORE AT Google

Lovely Caesar salad and good service.

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Denise Willis . 2021-12-17

MORE AT Google

Best bar in Newcastle, and that's saying something!

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Mark Wiltshire . 2021-12-16

MORE AT Google

I’ve been coming to the Tyneside Cafe/ Bar for a long time and always loved the atmosphere.Since the refurbishment it’s improved further. Despite often being extremely busy, it still has a friendly and chilled feeling. The staff are all helpful and friendly. In particular, a white haired lady who is absolutely lovely to us each time we come. I’m sorry that I don’t know her name, but she is a star!

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andrewtY3721FX . 2021-12-16

MORE AT TripAdvisor

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4,2

676 Opinions

The Merchants Tavernlocation-icon1 St. Peters WharfOther cuisines

Went here today for the first time as it was recommended to me but probably will be the last in terms of food! Went for a Sunday roast but they don't do chicken/turkey dinners which was BAFFLING to me (just beef, pork and lamb) so I went for the London pizza, which ended up being dry - turned out the pizza was a frozen pizza, so not fresh at all. Homemade chips and ‘seasoned’ fries were lovely though!! I got the bbq chicken wings for starters - they were really tasty but very fatty. Potato skins and halloumi fries were nice! My mam had the pork roast, she really enjoyed it but found 2 hairs so sadly wasn’t able to finish it. For how much we spent there, and how expensive most of the food was, I would’ve thought the service would have been way better. Most of the staff were lovely, can’t say the same for one of them which I believe was the manager. Not a single smile, made us feel rushed when trying to order, didn’t seem to want to be there and spoke to her staff members quite rude and with constant attitude, shouted at them a few times (deffo brought back bad memories of working in retail 😂) seems like she wouldn't give her staff a second to just breathe. I really hope we just got her on a bad day and it isn’t like this all the time, however, by the look of some reviews and speaking to friends/family I don’t think it was a bad day. The location is lovely, just off the river Tyne with some lovely boats! This place would be perfect in the summer for drinks. X

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