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4,0

Based on 1.185 opinions finded in 2 websites

3.0Ambience4.0Cuisine3.0Price3.5Service
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Nº 459 in 780 in Kingston upon Thames

Nº 1 of 1 Mexican in Kingston upon Thames

CUSTOMERS TALK ABOUT DISHES WITH.. mexicantortillachicken

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Always a much looked forward to treat!

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Lauren Maddon . 2024-02-26

MORE AT Google

Great, fresh and delicious food! Also really amazing staff, we were served by the lovely Sylvia ! 100% recommend

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Maja Szydłowska . 2024-02-10

MORE AT Google

Amazing service provided by the team. Food is always outstanding and definitely worth every penny. Love the fresh Guac 😊

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Veronika Mahfuz . 2024-01-29

MORE AT Google

Great customer service. Workers were friendly and explained the process very well. Food was delicious👍

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Suzana Bytyqi . 2024-01-28

MORE AT Google

Best food place. The customer service is better than any other place’s as it has the friendliest workers that are willing to help

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Калоян Борисов . 2024-01-28

MORE AT Google

We love the food, naked burritos are the best! Kids friendly.

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Karine Even . 2024-01-28

MORE AT Google

Amazing food and great customer service! 🌮

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Carla Lerín . 2024-01-28

MORE AT Google

This is the best tortilla I’ve been to and the manager Samir is a legend

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Mike Dean . 2024-01-28

MORE AT Google

Finally I found something to eat that's tasty and fresh 😋. Very excited to return!

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Cocea Beni . 2024-01-28

MORE AT Google

The lady on till helped out an introduced me to the loyalty card , saving me money on my first visit ;)

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Denielle Catacutan . 2024-01-15

MORE AT Google

Amazing place to have lunch and relax

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Nasko Panov . 2024-01-11

MORE AT Google

First time we came it closed early, 2nd time it was great, food was fresh, service fast and portions good. Only downside was lack of seating and the few tables there was were all dirty

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Luke Bellyou . 2024-01-03

MORE AT Google

Made a pitstop here to refuel after much walking around Kingston. This place was the most appealing from a few options. The Burrito was packed and wrapped and went down we'll. The place needed more staff to help with tidiness.

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Amos Mc . 2023-12-30

MORE AT Google

Amazing service, delicious yummy food and cool atmosphere! Will definitely be back 🌸

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Videsha Proothveerajh . 2023-12-27

MORE AT Google

The server was nice but really didn’t do a good job of the burrito - he barely heated it so it was quite cold - which made it very difficult to eat as the bread was far too chewy and required a lot of pulling to eat, dragging out half the filling with it. Also managed to find a massive bay leaf in my burrito for some reason? Not sure how or why that ended up in there but certainly wasn’t pleasant. Was really disappointed as usually tortilla does great burritos and I never tend to have issues. Seems this branch just isn’t as good as the rest 🤷‍♂️

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Saif Hussain . 2023-12-23

MORE AT Google

Staff are amazing . Antone and the girls where amazing they deserve a Bouns

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Andreas Jacovides . 2023-12-23

MORE AT Google

Came tonight for a takeaway dinner after dinner. Haven't been here in a long time but all was well as Natalie (I'm so sorry if this is not your name!) helped us out and recommended some great combos. Signed up for the loyalty service too. Thank you for being patient with us!

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Brandon Coyle . 2023-12-22

MORE AT Google

Alberto nos atendió muy bien y la comida muy rica!

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Sofia Casaverde . 2023-12-21

MORE AT Google

Proper banging food Proper friendly staff Never a disappointment, Merry Christmas guys :)

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Drew Whitelaw . 2023-12-21

MORE AT Google

Amazing service! Super friendly staff and delicious food who always make Tortilla Kingston a wonderful experience. I would highly recommend this place - a must visit!

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Natasha Higgins . 2023-12-19

MORE AT Google

It is alright I suppose, but if you are expecting authentic mexican food look somewhere else. The atmosphere is as in any fast food chain and the service was just above the basic. My advice is: Go to KFC or Nando's

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Orlin Hristov . 2023-12-19

MORE AT Google

Good quality mexican food, I found rice little hard, tasted like plastic, wish they improve it and cook better, rest everything else was delicious

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Wasim Suhan . 2023-12-16

MORE AT Google

Great food and fantastic service from Samir and the team!

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Odete Arantes . 2023-12-14

MORE AT Google

Very nice place to sit with kids.

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Karine EM . 2023-12-11

MORE AT Google

first of all the customer service was awful. They just added a bunch of tomatoes to my meal and I didn’t ask for it then they just threw the tortilla chips to the till and they didn’t even smile or be friendly and approachable. They were also being rude as soon as a disabled customer left the shop floor as he couldn’t order

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cj palma . 2023-12-08

MORE AT Google

Really nice food at very reasonable prices. Love their wraps, you can choose the meat and other ingredients. Good size portions.

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Tim Husain . 2023-12-06

MORE AT Google

Staff is really friendly and food is delicious🤍🤍

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Esraa Abdelrahman . 2023-12-05

MORE AT Google

I até my food só fast there was no time for a photo....🙈

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Geoff Rellis . 2023-12-04

MORE AT Google

1st time visit. Had the tacos and Mrs S had quesadillas. Both very good with plenty of fillings. All cooked fresh. We topped it off with churros which were outstanding! Will be back for sure

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David Stockings . 2023-12-04

MORE AT Google

Visit the outlet shops before you buy as it beats online pricing in some cases.

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Meena Yadav . 2023-11-26

MORE AT Google

Could improve a bit more on cleaning the tables more often, but besides that it’s the best !

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Maria Rita Piratelli Barros . 2023-11-23

MORE AT Google

Lovely venue, very clean and tidy. Friendly and helpful staff. Food quality was really good. Shame they don't offer tap/filer water like a lot of other venues.

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joanna mitchell . 2023-11-22

MORE AT Google

We were visiting here from The Netherlands, so we didn’t know how their process worked. The staff was very friendly and explained everything to us. We put together our personalized tacos and they were amazing! Wish they would have this in our country!

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Amy Schampers . 2023-11-21

MORE AT Google

Naked burrito bowl for the win. Pulled pork is my favourite 😋

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Claudio Iannella . 2023-11-16

MORE AT Google

I ordered from here last night and my whole order was messed up. I ordered a chicken burrito and bowl and I was given no chicken at all. I ordered different various sauces to get none at all. I don’t understand, why accept an order if you don’t even have the ingredients available. I’ve been in contact with the delivery company but as always they are useless as well. So I’m still being charged the full amount for a bunch of vegetables.

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fiza butt . 2023-11-09

MORE AT Google

So impressed with Kingston Tortilla. The waiters are very friendly and kind.  Their service is the best.

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Luminous Bro . 2023-11-07

MORE AT Google

We always go for vegetarian naked burritos and the portion size is generous.

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Sarah Luxman . 2023-11-06

MORE AT Google

The flavours of the food were delicious, but I have to give 3 stars because the food was cold.

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Mimi Roger . 2023-10-29

MORE AT Google

I didn’t get what i ordered after a long wait

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Aida Mammadova . 2023-10-26

MORE AT Google

Tried the new corn ribs today. Whilst they were a good side dish as part of the sunset meal deal, the paprika on them paired with the chipotle mayo was a lot. They could be delicious with the right balance of herbs and spices.

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Cosima Rodriguez-Broadbent . 2023-10-24

MORE AT Google

The food was okay, I prefer food to be heated thoroughly rather than semi cold. also limited options to add in your burrito, rice was not so fluffy... overall okayishhh for a fast food.

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Natalia Stirbu . 2023-10-24

MORE AT Google

Lovely food; good atmosphere; would be good to have more in person service… however, good.

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marvYn . 2023-10-23

MORE AT Google

Very delighted with staff and service ! Quesadillas were very delicious

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Alejandra Vargas . 2023-10-22

MORE AT Google

Great food, friendly people, and they have pacífico. What else do you want ?

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Oscar Veloz . 2023-10-21

MORE AT Google

I had never been but the lady behind the counter wasn’t interested in explaining anything. But everything I did ask about was simply met with “that’s £1 more, that’s £1.50 more” wouldn’t let me have rice and lettuce, had to choose, when I asked what the meat was, she pointed at a sticker and looked away impatiently. Got the beef burrito and I honestly feel this would be comparable to eating dog food. The smell and texture was just off. Left most of it .. my mum had chicken tacos and said it was alright, the tortilla chips are also nice. Hence the extra star!

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J Eden . 2023-10-20

MORE AT Google

Good music and high quality of food

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Gauyau Ling . 2023-10-19

MORE AT Google

Amazing tres tacos I had with my man! Thumbs up to the one who recommended corn tacos too!

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Elvie Lobo . 2023-10-19

MORE AT Google

Small portions, woman staff does not listen to our requests. Not helpful nor kind. Wasn't a good experience from start to finish - won't be back, unfortunately. I'd prefer their competitor Chipotle as I never leave the restaurant hungry.

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Oya OKSUZ . 2023-10-18

MORE AT Google

all staff had very friendly and kind attitudes and the service was fast and easy .n asko had excellent service and made the experience very enjoyable and the food tastes incredible

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pillow case . 2023-10-17

MORE AT Google

Very lovely food as usual, big thank you to Nasko who advised me on what options they have to accommodate my halal dietary requirements. I hugely recommend the chicken baked burrito with their 10/10 guacamole, on of the best, the atmosphere is lovely very good lively music that is not too loud. Defiantly recommend and will be back

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Basma Younes . 2023-10-17

MORE AT Google

My friends and I not only had a delicious meal but really enjoyed the time whilst we were being served and when eating. Along with nice and kind customer service. Also very happy with the hygiene. Shoutout to Nasko.

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Mahyar Gharibi . 2023-10-17

MORE AT Google

Amazing food and the staff are incredibly friendly!!

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Rej B . 2023-10-17

MORE AT Google

Very good mexican food, and amazing service!

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C S . 2023-10-16

MORE AT Google

The lady on the till was very polite and welcoming, amazing customer service. Promoted student offers to me and kind. Food was nice but bring back the option for tomato rice

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Shelley Blake . 2023-10-13

MORE AT Google

The front of staff ladies are really kind and hard working thank you for your extra effort

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Andor Iván . 2023-10-13

MORE AT Google

the food was excellent , especially thanks to the student half price deal. the atmosphere is also nice and my friends and I had a great time eating together in the restaurant

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ash !! . 2023-10-10

MORE AT Google

I had a vegetarian burrito, the quality was not very good and the service was non existent. Won't be going back.

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Sara Kay . 2023-10-08

MORE AT Google

Really good food and service definitely come again

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Nour Suliman . 2023-10-05

MORE AT Google

Definitely the best Tortilla chain I've been too. The food is great and the staff and management are always very friendly!

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Ben Halpino . 2023-10-05

MORE AT Google

Very helpful with helping me decide what I would like to order, good price for good food and for the waitress who checked back to see how well I was getting on I would like to say thank you food the good service ;)

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Alfie Stagg . 2023-10-05

MORE AT Google

The new corn item was alright , the only problem was that it had the cob on the corn.

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Ahmed Alkhonji . 2023-10-05

MORE AT Google

Tortilla Always a great pleaser thank you for being delicious ❤️

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Mendosa Hernandez . 2023-10-04

MORE AT Google

The staffs are friendly and nice.

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jean . 2023-10-04

MORE AT Google

Regular visitor of this place, never fails to disappoint! Staff are always friendly, service is quick & the manager has the place kept clean with regular toilet inspections and removal of trays on tables. Didn’t catch the manager’s name, but he remembered us from a past visit & has been lovely each time we visit. Thanks Tortilla!

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Suzanne Courtney . 2023-10-03

MORE AT Google

The staff were all very friendly and patient with us. Sam came and asked us if we understood the new menu and talked us through the options after we asked. At the end he also came and asked us if we enjoyed our meals. A lovely after class dinner. -Jaiden

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Jaiden West . 2023-10-03

MORE AT Google

A decent place to spend time with family and friends. Food is amazing.

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Rachita Shiromany . 2023-09-26

MORE AT Google

Carby was super lovely and helpful when helping us pick the variety of food and genuinely THE best burrito roller in London. She was friendly as it was my first time and always had a smile.

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Mohammed Al-Baghdadi . 2023-09-25

MORE AT Google

Expensive for what you get. Food was ok. But thought the staff behind the counter was not that friendly. Not a take away i would get again when in Kingston.

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Gwendolinel90 . 2022-10-19

MORE AT TripAdvisor

We usually enjoy the food but I had 9 points and 1 visit away from a free burrito. Tortilla decided to change their loyalty program and set everyone's points back to zero. I contacted Tortilla who basically blamed us. No more visits from us. Plenty of other places to go.

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PaulKingston12345 . 2022-10-09

MORE AT TripAdvisor

Amazing food with loads of option to add in your burritos, amazing and fast service, people serving you carry a beautiful smile on their faces

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SureshK1724 . 2022-06-07

MORE AT TripAdvisor

Good service, fast and efficient. My daughter loves the nachos. We will definitely visit again 😉

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Agnieszka Szklarska . 2022-05-24

MORE AT Google

Nice place, personal service very kind and good food. I spend very good time there. I love Kingston upon Thames.

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B829TAalbertl . 2022-05-24

MORE AT TripAdvisor

😊🌯❤ Great food and service. Very good amount of fillings.. The store manager is extremely friendly and helpful 👍

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Brankica S . 2022-05-24

MORE AT Google

I really enjoyed my visit. Food is good and definitely will recommend to anyone who is looking for great Mexican Food

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Marina Boneva . 2022-05-24

MORE AT Google

My new fave place for a tasty burrito! I just moved into the area and I visited Tortilla Kingston for the first time 2 weeks ago. Since then I’ve been coming back almost every day as it’s only 5 min walk from my flat. Absolutely love the fresh ingredients they use and the fact that you get to customise your burrito! The place has a nice atmosphere and extremely friendly staff, they will surely be seeing more of me.

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Alexandra Doychinova . 2022-05-24

MORE AT Google

I had such a good time celebrating my Birthday here. Lovely atmosphere and very kind and helpful staff! Food was amazing too.. definitely recommend visiting this place and i will be back again asap :)

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annie galeva . 2022-05-24

MORE AT Google

Great food and service! Will be back.

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Weronika Kulinska . 2022-05-24

MORE AT Google

Always nice staff and a good place to relax eating and drinking a beer watching shoppers get on with it 👌🏿

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Jabari . 2022-05-19

MORE AT Google

I visited. Tortilla few days back and I was impressed. The store looks clean and tidy. Food taste amazing and the crew energy in unbelievable. Really heads down Kingston. Will be back soon. 🌯🇲🇽🌯

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Iva Ivanova . 2022-05-18

MORE AT Google

Great food, lovely customer service especially Samir who served me and made my experience great, I had a lovely meal and would love to come again!

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Carbelis Carrillo . 2022-05-18

MORE AT Google

Very nice place and great service.

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Cristina Iordache . 2022-05-17

MORE AT Google

I really enjoyed my time in Tortilla Kingston. Very pleasent environment. People are friendly and very possitive. Fresh food and great service.

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Antoniya Dimitrova . 2022-05-17

MORE AT Google

It was a good experience, the food was great, the staff is really nice, I strongly recommend 👌

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Emma Theodora . 2022-05-17

MORE AT Google

Tortilla Kingston is a great place to sit and have your meal. The people are friendly and welcoming. I really enjoyed my time there. Perfect service and pleased environment.

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KoMaL IqBaL . 2022-05-17

MORE AT Google

Great service,cleaningness and environment. Strongly recommend.

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T N . 2022-05-17

MORE AT Google

Great service. Amazing ambiance. Perfect place to have great food.

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Shreya Bhondave . 2022-05-17

MORE AT Google

Tortilla Kingston is really nice and pleasent place to have lunch. I went there and i had really nice time. The food is fresh,its clean and the service is amazing. I stongly recommend.

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Nedko Mitanov . 2022-05-17

MORE AT Google

I went to Tortilla few weeks ago. I had a great service,the food was fresh and the restaurant was clean. The crew was really happy and always smiling.

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Claudiu . 2022-05-17

MORE AT Google

Great place,nice service and positive people. Thank you for the great experience.

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Tanya Petrova . 2022-05-17

MORE AT Google

Fantasti location. The food is amazing and the service was excellent. I came by with a couple of friends and it was a really great experience. Highly recommended!

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Omar Mohamed . 2022-05-17

MORE AT Google

I Loved the Taco , even the naked burrito was amazing.

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Palash Chatterjee . 2022-05-06

MORE AT Google

Food is good, something is always missing when ordering food via deliveroo. I ordered two of the same burrito meal, the second of which got missed. Then ordered a replacement, which arrived with the drink missing. I don't think I've ever received a complete order, so they need to change something!

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Amy Wilson . 2022-05-04

MORE AT Google

I love Tortilla so much. Been to many of their restaurants however the energy of staff in Kingston is next level. Good and tasty food really happy to be here. Will be back

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Viktoria Boneva . 2022-05-04

MORE AT Google

I am not a person who writes any reviews however this has to be noted. This place went from 0 to a 100 in the past couple of weeks. Really good food , friendly staff and really hard working individual. Will definitely recommend it to friends and family. Will be back thank you Tortilla Kingston.

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Tereza Pirova . 2022-05-04

MORE AT Google

Lovely place, and the best burritos that I try (Try the guacamole 10/10)

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Effrand Vallade . 2022-05-04

MORE AT Google

Subway style eatery but with Mexican food. The food itself is great but a lot of other things aren't. On-screen prices differ from printed menu prices. Tables are filthy. Service is too fast with no labels and minimal explanation about what each thing is.

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Matijaž Pečnik . 2022-05-02

MORE AT Google

Food was good, but prefer the Richmond branch as they are more generous with portion sizes

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Sadaf n.a . 2022-05-02

MORE AT Google

Amazing customer service from PJ was really friendly and was really helpful while i was choosing all the ingredients for my naked burrito

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Carmen Di Tullio . 2022-04-27

MORE AT Google

Ordered takeaway through deliveroo and asked for 2 chicken naked burrito bowls and both came with no chicken. One should of been large, but they were both medium. Also one should of had no rice and black beans, but it was there. We also ordered honey and chilli nuts and they were missing. We phoned straight away and they did not answer the phone. Due possibly because they close at 7 and our food came at 7.10. With the other few things we ordered it came to over £50 and was a total waste of money. I would never order takeaway from Tortilla in Kingston ever again as they have not got a clue how to read an order!

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Gary Cheetham . 2022-04-26

MORE AT Google

Good service, clean, friendly staff!

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Ilia Vladislavov . 2022-04-13

MORE AT Google

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