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4,0

Based on 38 opinions finded in 1 websites

4.0Ambience4.5Cuisine4.0Price4.0Service
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Nº 179 in 290 in South Derbyshire

Nº 40 of 53 Other cuisines in South Derbyshire

CUSTOMERS TALK ABOUT DISHES WITH.. ladycoffee

Score
OpinionsNoteTripAdvisor384.0

comment_iconOpinions

I do not live near the Toons shop but I have had a wonderful service and help via the telephone with Paula in the curtains department.I had been trying to find curtains that were hard to find, eventually I found them in stock online at Toons.Having been let down by other retailers I rang Paula who could not of been more helpful.She went out of her way to send the curtains first class to me, well wrapped up and I received them the next day.If I lived nearby I no doubt would be a regular customer. Thank you Paula.

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traceyhW6234CM . 2021-05-02

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After placing an order for furniture for 4.5K, they contacted us for additional monies for delivery i.e their mistake. Due to the obnoxious way they treated us, demanding payment right away, we cancelled the order as they advised us they didn't need the order as they get regularly get orders of 10K and didn't need ours. So not only have they lost this order they have lost all future ones as well

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mark649 . 2020-12-30

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We enjoy the coffee shop and always manage to find something we want in the store. When we had a problem with our table it was replaced immediately

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margarettV5744PZ . 2020-12-16

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I wanted to write my first review and Toons was a great opportunity for this as I was so impressed. I went in for help on my carpets as I had no idea of what I was doing with the carpets. I was advised my a young man and he was so helpful. There was also a lady who seemed friendly too. The man said he was happy to help and would even come and measure when I was ready and free!!!! Can’t believe it as I think another shop wanted to charge for this. I had been given a price and it was a lot cheaper than other shops. The staff are a credit to the company. I will be back and will personally thank the manager if I meet him

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Happyshopper77262788 . 2020-06-22

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Been here twice now and not been disappointed the breakfast are really good and the staff very friendly. They also do dinners but I've not tried them yet but I will soon.

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Brooky735 . 2020-01-13

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I was passing Toons and thought I would take a visit. I was really impressed with the selection. I have been into other carpet furniture shops and there nothing like this. The staff so helpful. I spoke to a Young boy in the carpet bit. I also spoke to a man with grey hair. So helpful and enthusiastic. I will be coming in again. Jane w

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Janeyfss . 2019-12-06

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Great quality carpet /furniture store ,had some hot chocolates from the cafe which were really nice..

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Adam_goodwin . 2019-11-19

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Do they work on commission? Was the question me and my college were left with whilst we staggered out the store. They decided to give and charge us for a double bacon and sausage sandwich because we didn't state a single bacon and single sausage sandwich. in total we paid £7.10 each for 2 tasteless hash browns and a bacon and sausage sandwich which is at the same cost as a Full English breakfast, the Double bacon we received was one extra piece in total that cost us 90 pence.

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FoodReviewsMidlands . 2019-08-12

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Great food served in relaxing environment. Unfortunately there is little or no phone reception and the WiFi is very poor, constantly dropping out. This is a real shame as I like to relax online with a coffee.

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Scaramangga . 2019-07-30

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I came into Toons on Thursday and what can I say. What a lovely shop. I was first greeted by a friendly lady on reception. She was so friendly and helpful. She got a furniture asked man for me, save me looking. I went into the carpets and was greeted by Tom. He was so helpful and a credit to your component. Nice to see young blood in the shop. This is my first review and more will follow. I think the whole shop is so tidy. All the staff so helpful. Wish I caught the lady at receptions name too. Will be back soon with my friend Betty

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Vera55565555 . 2019-05-15

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Nice food in relaxed surroundings, 2 4 10 pound specials are great valve Toons furniture staff are always very helpful without being pushy and the furniture is very good quality Mist of our house is furnished by Toons

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Diane H . 2019-03-05

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Unusual venue hence unique. Very good staff / service. Order at till (with table number) served at table. Scones are a meal in themselves. Their blend of coffee is absolutely excellent. Warm, comfortable, just the place to be on a cold winters day. Abuts the A444. Large carpark.

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ulstermarine . 2019-02-12

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I have always driven past the shop. Today I thought I would take a look. What a lovely shop. There is so much choice. I was particularly impressed with the massive selection of carpets. I will be visiting again soon. I have a house in Derby, which I am looking to carpet. The staff all seemed so happy and friendly.

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Johnlad6676 . 2019-02-07

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Well what can I say except wow. Such a great shop.so much choice. I came in to look at carpets and was really pleased. I was looking around and was really struggling and and a young man came over so polite and helpful. Think he was called Tom. really cannot thank him enough. I am 92 and shopping is daunting for me

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Mary6666666 . 2019-02-05

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Decided to go out for Sunday lunch at the last minute so just turned up at Toons instead of risking a local pub but I must say the food was very nice and reasonably priced.

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james b . 2018-12-10

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The cafe offers a fair range of snacks and lunches, all of which are really good value. Personally, I would like a wider range of vegetarian options but this is not a problem as there are toasties, paninis, jacket potatoes and salad. Apparently, according to Mr, the cottage pie is excellent. The 'big' chips are lovely. The cafe is spacious, clean and comfortable. The staff are all delightful and accommodating. They are always smiling. Worth popping in even if you are not buying furniture.

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Willywills63 . 2018-11-10

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Great variety on offer to refurnish your home from top to bottom. Many tastes catered for - very good quality products on offer. Very helpful and knowledgeable sales teams. The cafe caters for gluten free! Wonderful place to shop!

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PatriciaDE24 . 2018-06-12

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As a regular customer of the coffee shop I’ve never witnessed any issues during my weekly trips to toons However upon my last couple of visits with friends for lunch and a cup of tea we’ve picked up on the poor management the coffee shop really has. From the lady I can only presume as the manager as she’s never in an apron or black t-shirts like the other ladies, giving out horrendous dirty looks, to the said lady also talking to some staff in somewhat a degrading manor. There are other members of staff that don’t come across as to pleasant from time to time but maybe that’s just their bad days but I must say the coffee shop/ cafe really has gone down hill.

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Mrenolds59 . 2018-06-05

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Due to junction closures on M1, took diversion through by-roads of Derbyshire and found this first-rate coffee shop located within furniture store. Wife and I enjoyed an excellent lunch selected from a varied menu, all offered at really reasonable prices. Great service, too!

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David C . 2018-05-30

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Great surroundings here !. Mind you it is a furniture super store !. great food at a great price. Would be even better if they served their breakfast menue pasr 1130 am.

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Garry F . 2018-03-12

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the very friendly and helpful. No pressure to buy. In the restaurant good selection. But just coffee today

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stupot1944 . 2018-02-08

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Just visited for breakfast , this was a absolute joke for the following reasons.

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Phillip M . 2018-01-07

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We regularly come here for a spot of lunch and the bread is always fresh and the tea always hot! It’s a lovely quiet atmosphere in there and you never struggle to get a table. There is plenty of room for wheelchair users which is important to us as we have a wheelchair user in the family.

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mrsclbee . 2017-12-22

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Visited toon yesterday for lunch ordered our jacket potatoes which we always have but when they came it was on a small oblong plater you would serve sandwiches on it used to come in a small oval dish so my salary was mixed with the mince not very nice at all I did ask and was told this is now how we serve it so I will not return for jackets

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pamela m . 2017-11-05

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A few months ago we visited Toon's cafe and left having not received part of our order and vowing not to return. Today however, at a loose end for lunch we decided to give it another shot. We arrived around 2.45pm, there were just 3 tables occupied. As per the specials board, we order a starter, and a main with a side order of fries. Having sat for a few minutes we were asked if the soups we had ordered were as a starter. YES. They arrived just about warm. Having finished those we sat for another 20 minuted before staff realised we were waiting for our mains. These arrived barely toasted. Needless to say, the fries never arrived. How can an establishment so disorganised survive??? Will not bother again, be aware.

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Tony M . 2017-11-04

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We hadn't been to Toons for a while, but our dog was being groomed in nearby Castle Gresley and we decided to while away the interlude at Toons. We had often visited many years ago and purchased some quality furniture. We were amazed to see how much the cafe had extended and been modernized since we last came. In the past it had provided excellent value for money and it continues to do so. It is a very comfy cafe, light bite menus available. Paninis, 4 main meal options, alcholic/non-alcholic drinks, hot/cold food, spacious and light. Very clean, comfy leather seats. Our meals were delicious and very reasonably priced.The staff were friendly and efficient and we intend to make it a regular place to eat. Thank you for 2 lovely meals!

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_bchrisliz . 2017-10-06

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The furniture isn't really to my taste but the carpets seem decent. Quality products but more aimed at the older generation.

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Hint_of_Pepper . 2017-09-27

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Muebles caros, cafetería cara. mal servicio. Más interesado en charlando entre ellos que proporcionar servicio al cliente. Vale la pena perder

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Michael j . 2016-12-21

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Hemos comido aquí varias veces. La comida se sirve hasta tarde en la tarde, lo cual no siempre es el caso en otros lugares. Hay mucha variedad en el menú, como sándwiches, ensaladas, patatas que chaqueta, son deliciosas y también sirve especialidades cada día. Madre...

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skilli15 . 2016-10-18

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Bonito y limpio. Limpio y ordenado. Limpia retretes. Personal amable. Asientos cómodos. Una buena vista de la tienda del café. Castillo Gresley, de 11 9 Swadlincote HQ, 01283 214 729

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Robert- UK R . 2016-09-26

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La comida es preparar al ordenar así un poco de espera pero nada excesivo, buenos platos de calidad, desde un sandwich hasta un plato principal

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Jean-Louis G . 2016-09-13

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We only live a short trip from Toons and we often pop in for lunch. It's well priced and very clean and the food has never disappointed. I would certainly recommend trying the cafe out as they have breakfast served till I think 10:30, and then a light lunch menu, to full meals and a kids menu. If after a full lunch as the portions are on the generous side you can manage a pudding they also cater for this too!

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Martina R . 2016-06-30

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Had a great breakfast at the weekend whilst looking for a new carpet. The staff were very polite and pleasant one called Alison I think and both looked the same (must have been sisters). Well done

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Chris H . 2016-03-15

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We love going to this cafe for breakfast, very clean, friendly staff and the breakfast is a proper size breakfast that is beautifully cooked and presented.

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FieldSportUK . 2016-02-12

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Oh wow what a lovely tasty dinner, lovely atmosphere, friendly staff. Crackers too, 2 course £10-95. Delicious. Cx enjoyed by all of us. X

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Marie P . 2015-12-15

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Nice place to eat good portion of food, interesting to watch the furniture shop whilst eating, although have never actually seen any customers!

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Angela G . 2015-10-14

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I rarely write a review with such ill vigour, however this is truly warranted. My husband and I often pop into Toons for a coffee and bite too eat maybe once or twice a month, we take our 2 year old because usually service is speedy and polite.Yesterday couldn't be further from the norm. At 10.30am we thought we would grab a late breakfast but found the queue to be longer than usual, maybe 7 or 8 customers waiting to be served with only one waitress on the till, whilst 4 of their kitchen staff were sat on the table directly opposite eating their own morning break. They found it pretty amusing that the queue was long and that customers were clearly confused as to why the safe was sat in front of them eating rather than using their sense to try and clear the custom first. The lady at the till was also clearly unhappy with her work colleagues as her stares and groans in their direction meant that she spent more time cursing under her breath than she did taking client orders.The last straw was when 2 of the staff made it quite verbally clear that they didn't like the look of either my husband, child and I and made reference to the local gypsie campsite. I was utterly disgusted and when a complaint was made to customer services we were met with a blank stare yet no apology.Now, we spend £50-60 a month in Toons on lunch and refreshments.....they clearly have lost our custom from here in in.

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13graytv . 2015-10-03

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Popped in with the wife and our 3 year old and we had a variety of drinks,cakes & jacket tata and it was all very nice and reasonably priced.Looking forward to calling in again soon.

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Iancadd . 2015-08-24

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Nice coffee shop offering freshly made to order snacks & meals. Large area with lots of seating. Friendly staff members. Also the benefit of the now expected free wifi. Thumbs up!

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Simz61 . 2015-01-19

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Old fashioned service like we used to expect as standard years ago - now sadly lacking in so many businesses. Very friendly and helpful staff. Good range of furniture and beds

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Murray C . 2014-06-15

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A lovely tea room with a 5 star hygiene rating! A real gem in an unlikely location. Fresh food and homemade cakes. A great place for lunch or a cuppa in the afternoon.

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Helen B . 2013-12-07

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