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3,1

Based on 37 opinions finded in 2 websites

3.6Cuisine3.6Price3.1Service
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comment_iconOpinions

Good pub nice atmosphere, staff are nice good customer service! Highly recommend! Good local good prices.

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btaylorx . 2018-02-02

MORE AT TripAdvisor

Rude staff and unprofessional in dealing with complaints. After waiting 1hr for food and receiving the incorrect order all they said were 'sorry it happens' defo wouldn't attend again

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ellie07x . 2017-07-26

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This pub has gone down so much Needs a complete renovation A lot of wrong people in the pub Staff turn a blind eye to drug use Only good thing about this pub is the garden lovely in the summer

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Roisin B . 2017-05-22

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Sólo tenía el 10% de la comida que había en el menú jaja tengo mucho más para escribir, pero creo que se merecen una oportunidad de arreglar, El lugar es un desastre la comida de su negocio necesita una importante reforma

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Paul W . 2017-03-25

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Venga aquí el viernes por la noche con algunos de mis amigos ya dijeron que era una buena noche y decir que no me decepcionó. Las bebidas eran razonables y el personal era muy amable, siempre tenía una sonrisa en sus caras un gran servicio al cliente. Sin duda volveré cuando tienen más de entretenimiento. Pudimos hablar y bailar una buena noche. No hay muchos lugares que personas de mediana edad como nosotros puede ir a pasar una buena noche en un fin de semana, pero la verdad es que puedo decir de este lugar entregado. Gracias a todo el personal y todos los demás involucrados en la entrega de una noche genial.

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SarahGlover1 . 2017-02-19

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Después de haber estado en el caballo blanco en el pasado, (utilizada para encantar) que pensé que iba a conocer a un par de miembros de la familia. No he visto en años, así que me recomendó conocer allí. Cuando aterricé, no podía creer lo que había ido bajando por la colina. Mi familia me eran elásticos para Sugerir este lugar. Traté de explicarle que solía ser un lugar agradable. Solo se rieron, fue penoso. Así que traté de redimirse mostrando el jardín de la cerveza. (que estaba bastante bien)

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Louisa P . 2017-01-19

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Tengo que decir que después de beber en Chadwell Heath por muchos años que este lugar sin duda es el lugar. Música y entretenimiento cada fin de semana y realmente agradable de los miembros del personal.

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bekka708 . 2017-01-09

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Habíamos reservado la habitación para un despertar temprano, estábamos esperando sin problemas la comida aunque se supone que estará listo en 12 y lo conseguimos en medio 12. El personal era mucho más interesado en nosotros que pagar la factura al comienzo de asegurarse de que estábamos bien y cuidados (no era en realidad) no creo que ningún miembro del personal con el que entramos en contacto era atrayente o mostraron algún tipo de profesionalismo alguno. Bien, es un típico pub de londres, Essex y Spit y tipo de aserrín pub pero fue local para las personas que esperábamos en el funeral, así que por eso lo elegimos. El nivel de la comida estaba bien pan y rellenos sabrosos pero lo que faltaba era el personal que dieron un carajo. El bar sala de eventos no es realmente como un bar propiamente dicho y así no tiene cerveza o refresco sólo grandes proyecto de botellas de coca cola y cerveza en botella, por lo que cualquier cerveza de barril tenía que ser traído alrededor de la otra. El personal incluso luchando para recordar la lista de cerveza de barril que le dieron (solo 8 cervezas) hasta que le dije a escribir. Tienes la sensación de este personal no tenía idea alguna de lo que estaban haciendo. El personal era en sus teléfonos y claramente hablando de que sentamos detrás del bar sala de eventos. Al final de la llamada que teníamos un montón de comida y así que preguntamos si podíamos llevarlo a casa con nosotros, pero el muy desinteresados chap detrás del bar dijo que no tenía nada para dar a alejarla, hombros hombros mientras sostiene su teléfono móvil diciendo que es su comida si lo deseas. Normalmente han traído todos estos problemas a la atención de la gerente, pero fue una llamada por lo que no el tiempo de lugar. Para resumir, es un pub cutre con inodoros sucios y fríos que no les importa el personal si su allí o no. Es claro que la gente que escribir varias críticas excepcionales como cuando pasas los verá la realidad que prácticamente respaldar lo que he dicho anteriormente. Ir allí por su cuenta y riesgo. Has sido advertido. Sugiero el gerente tiene una especie importante o será otro de los muchos pubs que cierran.

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garyj997 . 2016-12-23

MORE AT TripAdvisor

Qué excepcional pub con personal increíble y especial! Yo nunca había tenido un evento que era tan increíble, con el aviso de que tenían, para 27 personas, con sólo una hora de aviso debido a otro pub dejarnos por mi madre en las leyes 50 cumpleaños de comida. Recomiendo este pub, el personal era increíble y nos hizo sentir a todos muy bienvenidos y estamos tan agradecidos por todo lo que muy todo hecho para nosotros anoche. Héroes verdaderos!

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Georgia S . 2016-12-18

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Si estás buscando una bebida tranquila y otro con un jardín para los niños en verano o una noche fuera, el barato caballo blanco es el lugar para ir. El personal y el director es muy amable y acogedor. Los fines de semana tienen una variedad de entretenimiento karaoke para bandas en vivo. y si eres un fan de deportes, entonces siempre están mostrando los juegos. El pub en general tiene un buen ambiente y sin duda se lo recomendaría a cualquiera.

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holliebyrne . 2016-12-15

MORE AT TripAdvisor

Después de mi reciente visita a este pub, lo recomiendo encarecidamente, la dirección y el personal han hecho un trabajo estupendo aquí, creando un ambiente cálido y acogedor para todos.

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Danielle B . 2016-12-15

MORE AT TripAdvisor

If your looking for a good night out I would definitely recommend the White Horse pub. Staff are friendly and welcoming and weekends have good entertainment.

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abbjade . 2016-12-06

MORE AT TripAdvisor

Had my baby shower in the function room this weekend just gone. Was an amazing day. Got compliments on all the food that the pub provided and cooked, all hot and fresh. Was a really nice spread with lots of variety. The room was perfect size, nice and warm considering how cold it was outside and was just a brilliant day. The staff were helpful all day so thank you to everyone especially management.

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mollyrp . 2016-12-05

MORE AT TripAdvisor

Visited the White horse as a friend recommended we try it on the weekend. Was greeted on the door by friendly staff. Quite busy as football was being shown on the big projector and TVs but the staff remained professional and composed. Ordered food at the bar and was informed on great deals they had available for drinks and shots. The food was well cooked and didn't take long. And to top off the night they had a Dj in that night who was brilliant. And the beer garden was amazing. Didn't even feel like Chadwell Heath. May have found a new local to frequent.

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nikoauste . 2016-11-30

MORE AT TripAdvisor

Fantastic pub, what you would call a proper pub...darts, pool, sports it has everything. shame to hear some comments on here...clearly disgruntled barred people! 100% this pub is a gem! fantastic hidden beer garden and staff were friendly. well worth a visit

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TheGeorge1714 . 2016-11-28

MORE AT TripAdvisor

Had a decor freshen up which makes it feel great. Only popped in for one drink and ended up staying for a few! Lovely pub to visit

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A TripAdvisor Member . 2016-11-23

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After my last review, I decided to see if any improvement to the pub had taken place and to my surprise minor changes were visible. However, the place remained particularly dark due to the removal of light bulbs (?) or should I say the failure to replace those that had blown. The toilets continue to reek of urine and remain soaked in stale, pee soiled toilet paper. The toilet seats were skewed sideways and wet with pee. This brings into question - when were they cleaned last? Whilst on the subject of toilets the area in the corridor smelt heavily of cannabis and men (two at a time) were visiting the cubicles for what I believe was drug taking, this continued throughout the evening. Groups of drunken clients continued to shout and swear, unchallenged by the staff, leaving normal people subjected to their appalling behaviour. Both IPA and Doombar were flat and in bad condition. The staff continue to have a couldn't care less attitude serving short measures of beer indicating their lack of training and customer care. Music continually blasted at an over the top volume which was completely unnecessary for everyone apart for the two drunken women who were uncontrollingly throwing themselves around like demented scarecrows.To summarise, if you are a decent person who wants to socialise and have a drink with normal people in clean surroundings, the White Horse is NOT for you. If you enjoy decent beer, served by good bar staff, the White Horse is NOT for you. If you do not wish to be in the company of drug takers, drunkards, loudmouth swearing types, the White Horse is NOT for you. If you want to visit a clean pub with clean toilets, the White Horse is NOT for you THE CHOICE IS YOURS - this is an honest appraisal

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flowerpot249 . 2016-11-21

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I have frequented this once 'GREAT' pub for over forty years and it was, without doubt, the BEST pub in the area. It now has been neglected by the brewery who have placed the poorest quality staff to drag the place even lower in standards. The interior is absolutely filthy, ripped seating, wallpaper falling off the walls, urine soaked floors, etc,etc. Under no circumstances take your family or decent people to this place, it is disgusting in every respect. The White Horse survives only by a group of weekend (the loud music/swearing types) revellers who enjoy the surroundings. This scenario has driven the decent and loyal drinkers away to clean, properly run pubs outside of Chadwell Heath. Note: The staff are poor, the beer is not kept well, as for the kitchen and food - THINK ABOUT IT!

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flowerpot249 . 2016-10-19

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Popped in for an hours lunch meeting with a friend and was one of the worst experiences of my life, from the guy behind the bar who couldn't user the till, to the pub manager who has given up on life, I've never experienced anything like it. I ordered a BBQ chicken and Bacon wrap, it took around 25 minutes post order to tell me that they didn't have any wraps, when i asked what the options were the response was a nonchalant "Bread" to which i felt obliged to accept.Upon receipt of the sandwich i was uninspired at the quality, it looked like it had been sat on and the weak wholemeal thin cut smart price slices of bread soon gave up under the intense volume of filling, within seconds it flopped into lifelessness spilling the contents of the sandwich all over my plate.Needless to say no one asked how the food was as giving a toss is a fundamental pre requisite for seeking any kind of feedback.

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kevh1980 . 2016-09-29

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Horrible seedy place. Toilets filthy, bar needs decorating, peeling wallpaper and holes in walls, beer flat, food rubbish, staff have bad attitude problems. In a nutshell, a crap hole. Won't be going back.

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Lee I . 2016-09-23

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I visted this place with my family the food was under cooked freezeing cold i spoke to the manager snd he would not give me a refund all tho i spent about £80 there on food snd drinks. The manger did not care about the food all he says was the food is fine if you dont like it go somewhere elese and walked away there was flys everywhere the staff are under trainned they it take about 20 minutes to get served when the place is quite. I would strongly advise people not to go there.

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Michael J . 2016-09-07

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In my last review of the White horse I was scathing in my condemnation, it was dirty and the staff needed a lot of training.What a difference a month makes. The new manager has got a grip, the place is cleaner, fresher, and the staff now can now recognise a customer. A new kitchen has been installed and more importantly the loos are now usable, and not off putting and reeking, like before, regulars are now acknowledged and made welcome. Avast improvement.

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EssexBluesman . 2016-07-07

MORE AT TripAdvisor

Visited the white horse in Romford a few times now and there is definitely a huge improvement since new management has taken over. The staff are always lovely and happy to help, cheap drinks and amazing entertainment especially the karaoke nights. I heard there is a new menu coming as well which I'm definitely going back to try. Also have a huge beer garden which is just perfect for this sort of weather, such a nice relaxed atmosphere. Definitely would recommend to a friend and will be going back for the cheap prices and lively atmosphere.

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mollyrp . 2016-05-26

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Previously I have visited this pub and found it overall a little bit shabby but I decided to go back last month and found it to be totally different, seemingly since new management the pub has improvement largely, the staff are so much nicer and are more than happy to help you. I visited here with my grandchildren who absolutely loved sitting in the beer garden as it was sunny. Yes certain part of the pub could be improved on but after hearing that they are spending huge amounts of money on a new kitchen refurb, I have no doubts that under this new management this pub will do extremely well and will gain a regular in me. The new management hasn't been in place for long yet I think there is noticeable improvements. And I can't wait to come back to try the new menu.

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sharonjo64 . 2016-05-26

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This pub used to be a little jewel among some some very average pubs in the area. There used to be a wonderful well kept garden that was full every weekend, with families enjoying a drink in the sun, and a regular barbecue. In the last two or three years the place has been running down, It seems as though this has been a policy rather than just carelessness. The management has recently changed [again]. The new staff seem to be incapable of pulling a pint, or indeed speaking clearly or civilly . The public areas are dirty and unkempt. This pub needs a little money spent on upkeep, a coat of paint, and a hell of a lot of staff training. The reason I used this pub was that it was family friendly during the day, pleasant in the evening, with well kept beer, and nice staff. The last time I visited, Thursday 19th May, I ordered a Guinness, it was served with the glass covered in foam, this was after the barman had attempted to wipe it with a towel. My wife's short was served in half pint glass with lemonade even though we hadn`t asked for a mixer, when this was pointed out The drink was changed with tutting! I can only believe that the senior management have deliberately placed incompetents in charge to drive away custom, and ruin the business with a view to selling the land. If this is not the case, then perhaps the pubco should look at the decisions they have made in the past, and review their management policy, as this could still be a fine pub..It has a function room, kitchen and large gardens, and could be an asset to the local community,

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EssexBluesman . 2016-05-22

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We visited the Pub to be greeted by a young lad in a hoodie and asked for details of the function room. A guy promptly appeared with a A4 sheet of food info - fair enough, scratching his beard throughout (I would be concerned to eat or drink here)Being taken to see the room, we were greeted with a corridor full of pipes etc, that we had to step over, the kitchen was being refitted, a glance into the kitchen made me feel that the hygiene of the premises was in question. I wonder how many meals had been served up from this area.The room was shabby, many of the light bulbs needed replacing. The room smelt of damp, the decor was shabby. The bar area did not look particularly clean. We were told that no draught beers would be available. The toilets were smelly unclean and ground in dirt, all needed a good clean - if not replacement.I am surprised that a PLC in Britain would offer this function room to the public. If it cannot be presented in a reasonable or good condition, surely it should be withdrawn until the funding could be found to bring it up to the standard of other local competitors.I totally agree with the majority of the comments, shabby, not particularly clean, needs an upgrade, needs a really good clean in the meantime

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martinbrad4d . 2016-05-20

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The pub is a little shabby now, but, the food and the waitresseswere very good. Nice food on a budget.

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tdarby2016 . 2016-04-29

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I used to visit this pub regularly but not any more. I understand it has recently changed hands and can honestly say it has turned into the most anti family establishment I have been to in a long time. We were rushed with eating our meals and told we had to leave before 8pm because of our teenage son. I wouldn't usually mind as I understand some pubs have different licence restrictions but considering I had to wait 45 minutes for our meal I feel their attitude was disgusting. The assistant manager was rude and extremely arrogant and to be honest totally un-groomed. I can honestly say I will not be visiting again.

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dani8302 . 2016-04-04

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Lovely pub for a peaceful get together with friends or family where you can actually hear what you are saying. The food is ok nothing special but good value for what you pay.

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jetsetladyLondon . 2016-03-15

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So sad, this used to be a really nice pub, always used it in my younger days, now run down, the bar stall which we sat on had all the stuffing coming out of it, where it was ripped. The ladies toilet, disgusting, 2 toilet seats just lying inside the main door, out of 3 toilets 1 had a seat, all 3 toilet roll holders was broke, just lying on the floor. The soap dispensers had both been removed, the hand dryer did not work, no paper towels to dry your hand either!

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Tracy R . 2016-03-07

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Great singer was the only good thing. It was freezing as the heating wasn't working and very shabby now. This was a favourite haunt of ours when our boys were young as the garden was great. So glad we didn't eat, people were waiting for over an hour won't be going back

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A TripAdvisor Member . 2016-02-14

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I have been here several times, normally for a Sunday roast. Nice clean traditional pub with a huge garden for the summer.

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Simon L . 2015-12-16

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Had lunch here yesterday with my elderly mum & aunt. The food was great & the young man behind the bar (George I think) was great, Nothing was to much.He helped my mum to the table, served us there then brought our drinks over then lastly our food. He is an asset to the business. Mum never goes out but she already wants to go back there. Good work guys.

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Scott T . 2015-09-30

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Once again sandy stunned me with her cooking, the boss as now got an assistant, so its looking up in the best boozer in chadwell heath.

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ivorbigun2015 . 2015-09-07

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food is the best in chadwell Heath, also the manager is a nice chap, also a special thank you to sandy the cook who made us a lovely dinner.

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ivorbigun2015 . 2015-07-22

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Always a pleasure to visit this place when I'm in town the manager is a great guy however the pub really needs a makeover

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youak_hunt . 2015-06-26

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