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4,0

Based on 262 opinions finded in 1 websites

4.0Ambience4.0Cuisine4.0Price4.0Service
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Score
OpinionsNoteTripAdvisor2624.0

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Coffee and traybakes were fine but the Victoria sponge was disappointing - only a faint trace of jam and a lump of sweetened butter as the filling.

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TurtyTreeAndADurd . 2021-10-16

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Always liked coming to your restaurant and visited regularly. However after visiting recently we were most disappointed. No one was ready to meet us and we waited a while to be seated. The choice was so limited we couldn’t find anything we wanted but ordered anyway. We had coffee, I ordered a latte but the size of the cup was laughable to be honest for the price it was a disgrace.Many other local cafe’s are doing a sterling job, I know times are difficult but unless you improve things quickly I’m sure many customers will not come back.

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Miffyroo . 2021-10-10

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After visiting the garden centre, then the fruit & Veg shop..I then looked forward to going through to the restaurant with my elderly mother (86 years old).. to be told at the counter..” could you come back in 10 mins as we are trying to catch up with things?”.. after 15mins we then returned, was taken to a table with a menu. After sitting for 25mins, I said to my mother..” don’t worry we will have afternoon tea elsewhere”.. we then left the restaurant extremely disappointed & may add will NOT be returning!!..My mother needed to take her afternoon medication & was unable to do so having no drinks or food being served.

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LesleyC1506 . 2021-09-24

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I and my two friends ordered 3 cheese scones. The scones looked good when they came but sadly they were stodgy and had absolutely no taste of cheese in them. I was unable to carry on eating mine and my one friend left at least half of hers.I was in last Monday for breakfast - It is good that they have made the breakfast smaller (Gardeners Breakfast) to which items can be added. However my grand-daughter is a vegetarian and there is no option for her except the toast duo or a toasted teacake. There is no option on the new menu for scrambled egg unless you are a child. Two or three months ago you could order a child's scrambled egg but that has been put a stop to and you may only order if you have a child with you.A number of my friends in the older age group who regularly got together at The Topiary have all felt the same and they have all moved on to places like The Cross Keys where they feel their needs are catered for.Basic dishes like macaroni cheese have been removed from the menu. The soup is ONLY Tomato and Basil every day of the week and there is only one Chefs Special every day Fish and Chips. There is no variety to the menu any more and if this is not carefully looked at and taken on board you will be losing more customers.Such a pity to spoil what was a lovely dining experience whether it was for a scone and tea/coffee or a meal.The staff bend over backwards to assist customers and are always so friendly and welcoming but it is having a negative effect on them as well especially those who have been with the Coffee Shop for a long time.FIX THE PROBLEM SOON and get your old customers back!!!!!

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jill6549 . 2021-08-16

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For many years my husband and I have regularly enjoyed the vegetarian breakfast and have often told people it is the best we have ever had. After our first pre Covid visit recently the opposite is the case. The menu has now been changed to a Vegan breakfast - so no egg (we, like many vegetarians eat dairy) but we decided to give it a go. We had no idea what 'posh baked beans' are and I wish we had ordered in person and not through the app as we could have asked about them -they were absolutely awful! Butter beans in a tomato sauce with onions - why not ordinary baked beans which are Vegan anyway? The overall result was a meal that was too dry and food left over.Our tea arrived a bit too much in advance of our food, and that in addition to being under an air conditioning vent meant it was cold by the time the food arrived. If that had been the only issue we would have let it go.We did tell a member of staff as she cleared our plates and we were offered more tea and cake but didn't take up the offer. I can't fault the staff at all.I appreciate them catering to Vegans but why does it have to be at the cost of others like ourselves? We certainly won't be coming for breakfast again which is disappointing after so many years.I did make these comments by email to the company but didn't even get the courtesy of an acknowledgement!

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caroltR8024XA . 2021-08-11

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Arrived at this garden center and had a walk around then spotted the café and walked to the waiting point and was met by the lady in charge and asked if i had booked we had not so i was taken to a table and left for over ten minutes before somebody came and took my order. The soup arrived and it was a very good sized bowl but the bread was of a poor quality could do with being served warm. Why do you only do tomato and basil soup try another flavor it is not a lot of effort to do two soups instead of the same soup day in and day out. A very efficient young man took our order he was smiley and talked to us and told us to call him if we needed any further assistance.

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Stewart J . 2021-08-08

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We have visited many a time before but this is the first during the restrictions.A table was booked outside as we normally do as we have two small dogs and we were looking forward to sitting outside under the shade of the the huge canvas umbrellas they have there.......but we were very surprised to find there was no shade at all on what was one of the hottest days of the year !!The menu was nothing like what we had experienced in the past, very simple meals and little choice! One of us had chosen the quiche and it was burnt on the top and limp but we decided not to complain at the time and spoil the occasion even more.This was an overall poor experience compared to before the pandemic other eating establishments have coped with the situation much better than Mayfield have. Not to have umbrellas outside was simply unforgivable !!

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Galaxy_666 . 2021-07-18

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The Gents toilets stink of urine.We visited last Sunday morning around 09.30 and they were unclean.Visited today (Sunday morning)around 09.30.and were no different.The problem seems to be either the urinal isn’t being cleaned properly or the.floor has been soiled and left unattended.No liquid soap the soap dispenser.I feel that in these current times the lack of cleanliness is unacceptable.Restaurant excellent.

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johncK9467YW . 2021-07-04

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Poor service and poor choice. Where do we start. We waited 5 minutes to be seated despite there only being a few other customers seated at tables. Eventually just as we were about to walk out one of the staff saw us to the seat saying they running on a skeleton staff which we accept, but still no excuse for ignoring customers and leaving them waiting so long. When we did get seated you need to use an app to order food and that’s understandable with covid restrictions in place but the choices were poor to say the least and only ONE item that was gluten free - carrot cake. Nothing else. We had hoped to have breakfast there but owing to no gluten free options on the menu we had a coffee and went to another establishment that had masses of choice for gluten free food and of a high quality. All in really disappointing.

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ventura3030 . 2021-06-14

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I visited recently with my family and the staff couldn't of been nicer. So pleasant, professional & friendly. The young boy Shaun think his name was is such a delight.The young team leader Rebacca was also brilliant. The cheese scone was the best i have had. They complied with the government guidelines & cleanliness was immaculate. Highly recommend, lovely place to hang for a coffee or a light bite to eat! Eva is also a ray of sunshine. My mum really enjoys going there and the coffee is the best!

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ddrp2021 . 2021-06-09

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Nothing palatable for people with learning disabilities. Asked to be in a shaded area and was placed in direct sunlight so had to ask to be moved. Gammon steak was 3/4 fat and sandwiches were dry and served to staff before clients.

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X3969NJclaireg . 2021-06-01

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As you can tell by photos.. not impressed!At all!Would take too long to explain..I tried 1st time to book some wks ago because id missed my mums 80th and mothers day... it was a special booking.Got there 1st time.. they had nothing in for it.. no knowledge of booking.We were charged £16+ for 1 sandwich and a half!... twice ordered mocha which wasnt mochas..Awful..I complained to head office. We were given a complimentary afternoon tea..Pretty bad!The cafe called in morning asking me what we'd like.. nobody had told them i was pescatarian.Brioche buns dry, no mayo with mums chicken dry and plain.Cream jug dirty2 x Teapot each 1 teabag Cheek to give a pot if hot water?Chip inside teapot..Plates liking to school dinner plates..Tea served in heavy small coffee cups..Table was worn unpleasant to look at..2 small meringues with lemon curd jamed tog.Round cut out heavy victoria sponge cake.2 teenie scones 1 fruit 1 plain.. plain tasteless..I small bought pot of small jam.Cream served in a teenie black frying pan shaped pot.Choc brownie flat dry tasteless2 very dry brioche buns on each serviceTuna mayo & prawn Other egg mayo & dry chicken!1 choc covered strawbwrry few loose blueberries.Small Quiche (tastiest bit of the whole thing)Sausage roll meat one looked ok for herMine was squash like wallpaper paste wrapped in pastry!Would i reommend?Most definitely not!Seriously needs to rethink what is required for an afternoon tea!Not thick China for a start..2 teabagsFresh brioche buns..Chicken with a mayo dressingNo squash veggie option.. i prefer edible veggie sausage roll..Cakes?... need to seriously up on these!Cant recommend any of those...This was a second attempt...I wish i could give it a star.. Id give sean ( i think that was his name) The full stars for effort.If he was in charge... id hope he'd give head office a serious talking too...This guy is excellent with staff and customers..ive watched him over the years!He's their only asset!Put him in charge!Sort this disaster out klondyke!Not impressed..Definitely no suprise to so many complaints..

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Wischann . 2021-05-30

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we booked a table online for afternoon tea for 2 . looked forward to sunday afternoon coming, travelled approx 35 miles to garden centre, waited in queue for a short time to be told oh we don't do afternoon teas anymore and with little to no apology were shown to a table with a couple of menus. we ordered a tea and a coffee along with a cherry scone and a cheese scone and paid for it, very deflated about our afternoon tea. a few minutes later a young girl came to our table to inform me that they had no cheese scones left and i don't like cherries so had to get a refund and order a sandwich instead, won't be eating here again. if i had not already paid for our snack and had been a bit nearer home we would just have left.

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George L . 2021-05-23

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came here for a little lunch, ordered chips. we had to chase them up twice, which came and was given to the wrong customer, then when they did arrive it was missing half of it, no dip. doesn’t do what it says on the app. disgusting service. and will not be returning DO NOT RECOMMEND this is the portion size of chips you get.

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julienorris12345 . 2021-05-15

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I can't rate the staff or food highly enough. The staff were so friendly and helpful, even supplying a box as my Mother couldn't finish her portion of Giant Fish and Chips which certainly lived up to its name! The fish was definitely fresh and not frozen. We really enjoyed our lunch and was glad we had booked as all tables were understandably taken. Definitely recommend and can see why my parents visit so often! Thank you for a lovely, safe and friendly time.

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323alixm . 2021-05-05

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Wow where do I start! What a lovely breakfast me and my friend had this morning (13.11) we being showing our table by Rebecca who told us how to order from the table using a QR code! We weren’t sure what to pick - great selection for breakfast but decided to try Breakfast Sharing Platter for two and OMG what I great choice that was! Waiting for food 15 min max with half full restaurant it’s extremely quick! Food was cooked to perfection and we couldn’t finish it all - could do another person if am honest! Didn’t had dinner at home that night :) Staff very friend and working so hard! Well done Mayfield we will be back for sure! COVID measures spot on - you feel 100% safe!

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Road20152020 . 2020-11-13

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This is our favourite place to eat around here. The food is always delicious and the staff are very professional and friendly.It is a very airy place to sit which is especially important during Covid restrictions.Today we visited for brunch. My husband had crushed avocado on toast with poached eggs and bacon. I had shakshuka which is baked eggs. It was extremely tasty and served with a side of lovely bread.We had illy lattes and home made scones to follow. The scones are wonderful. A soft Centre with a crisp outside. To be recommended.The system in place for ordering, paying and serving is very effective and acceptable. Personally we would prefer this to continue even when there are no restrictions in the future.Thanks again.

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hippoScottishBorders . 2020-11-06

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Having visited many garden centre cafes I have to say this place is up there with the best of them . Food was outstanding and staff all very friendly

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E954ELcolinf . 2020-11-05

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My partner and granddaughter visited yesterday, they booked a table (for 13:15) in advance, and were shown to their table a few minutes after arrival.Due to Covid-19 restrictions their order for 2 prawn sandwiches, sweet potato fries, & coffee and soft drink was placed by mobile phone at 13:32. Payment was taken almost immediately, but no food was served. After about 15 minutes a member staff came to the table and retook the order manually as they were experiencing problems with the automated service.Food was finally served at 14:05, but still no drinks, after reminding the waiter that they still waiting for their drinks, coffee and soft drink was eventually served at 14:15, with not a word of apology for the delay.During this time a number of other people grew tired of the slow/poor service asked for refunds, and left the restaurant, some had meals partially served, others had received non of their order, or had not had their orders taken.The hole thing was a complete shambles.

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Williamtelephoneman . 2020-11-03

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Not been out much lately but decided to treat ourselves to coffee and a cherry scone. We were greeted by a lovely young lady who explained the COVID safe system operating in the restaurant. We ordered our coffee and cherry scone on our mobile paid and waited. A few minutes later our order arrived, a lovely young man very polite, confident and chirpy delivered it to our table. I have to say the best cherry scone ever! I have worked in hospitality for the last 40 years and I rate the restaurant very highly. I felt safe and enjoyed my wee treat. I hope this message gets back to the catering manager and super staff

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maryaN6420BJ . 2020-10-12

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Fabulous food and Service once again.We are both in are seventies, ordering is sooooo easy on your phone.Staff are so attentive and make your time in the restaurant enjoyable in a very safe and clean environment.Compliments to the chefs and kitchen staff.See you very soon next time we are up in Kelso.

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Tonet2414 . 2020-10-10

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We are pensioners and before pandemic my husband and I came to this restaurant for lunch quite often and really enjoyed our meal and service was great. Two weeks ago we went in for lunch were seated and asked for our order which was to be hot drinks and tray bakes we insisted we wanted something more and he assumed we would not be able to order with the phone and went off to get a printed menu, insulting, then forgot to come back for order my husband had to catch him. But recently long queues and very slow service is the norm. Today we went in for lunch and the lad who came to seat us asked if we had a reservation, we hadn’t, didn’t think we had to, then he told us we could only order hot drink and traybake, surprised was an understatement. We had to order right away for this. Others who came in after us were allowed to have anything off the menu a bit unfair. Not happy to be judged incapable of ordering or told what you can have to eat. Not sure we will be backThey should not assume all elderly people cannot use technology there are polite ways to ask.

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Dextender . 2020-10-08

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I phoned last week to book a table for my husband and myself. The girl who answered said they do not take bookings over the phone. She said i must book online. I looked at my phone, got the website but couldn't figure out how to book a table. I kept looking and looking but gave up in frustration. I am aged 77 and not adept at using these phones. I was unable to book a table. I am able to phone and book any other restaurant, cafe, pub. This is the only place that demanded a booking to be made online. I think they are anti the elderly. I know many other elderly who would not be able to figure it out either. Shameful treatnent, prejudice against the older generation.

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SusanThorkildsen . 2020-09-29

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Wow! Kids fish and chips just fabulous. Quite expected frozen breaded haddock, grand daughter got a beautifully presented freshly cooked battered haddock, chips and salad (her choice of accompaniment). Meal included a drink and ice cream and a quality activity bag. Well done Mayfield! Impressed!

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Sometimp . 2020-09-28

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Have given this restaurant five stars for the fabulous service and food my husband and I received on the two visits, last week and yesterday.I do recommend you book a table saves you standing waiting for a table coming available.Order and pay by phone from your table very easily, if you have problems with this method staff will help you.We found it so simple.I had the steak pie my husband fish and chips both were delicious.I can honestly recommend it for anyone unsure of dining out the health and safety procedures that they follow to help you enjoy your visit and feel safe is outstanding.

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Tonet2414 . 2020-09-01

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Visited late August taking advantage of the 50% deal available. Was very impressed by the efforts the company have taken in order to provide a safe environment for all concerned. The use of technology puts most establishments to shame. Even those not tech savvy were well catered for by the very helpful staff. Well done. As for the food and service - Both were of an equally high standard. Plenty of choice and clearly cooked to order. Well worth the short waiting time I believe.

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Bassoues39 . 2020-08-25

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Had a breakfast here. The menu in this garden centre is good and has an all-round appeal to all tastes but hard to understand why, especially during the crisis, the food takes so long to prepare. Tea was served about 20 minutes before the food arrived - meant that the tea was finished or cold by the time the food arrived. And don’t bother with the bread that’s half toasted.

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Mauka246 . 2020-08-18

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Visited the restaurant on 12th August, lunch time, taking advantage of 50% off the food bill. The staff were brilliant, very patient and helpful, showing the customers how to order food using the QR system or bringing paper menus to the table. We each had the hot beef baguette with salad and chips, it was absolutely delicious,top marks!

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Patricia D . 2020-08-13

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Pleased to see the Topiary open again for business. The staff members were friendly and helpful as usual and all covid precautions in place. The menu has been reduced and I would have preferred my vegetarian breakfast to have an egg instead of spinach - I'm not vegan! However it was all nicely cooked and I will be going regularly as usual. Why would anybody post a bad review of Wilmslow Garden Centre here? This is Kelso! Ignore it!

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MEckford123 . 2020-08-05

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The group had just finished a Kelso cross-country run and were looking for a tasty brunch to which we ended up here. The situ is attractive and very roomy with a good variety of food and drink on offer, since there were 8 of us it took some time to determine the selection the format being self-service. However the staff are friendly and attentive and most of the cooked food looks to be freshly prepared. The full Breakfasts are tasty and varied from Black Pudding, Bacon, Eggs, Beans, Toast etc etc and there are specialities such as mashed Avocado and Eggs, the Bacon and Sausage Baps are available or in Sandwich form if required. There is also a wide variety of cakes,pastries etc etc on offer plus a excellent range of hot and non-alcoholic drinks. For sure well worth a visit and the bonus is too shop in the adjacent centre with a multitude of items on offer

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Barry M . 2020-02-10

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Probably quite a decent example of the genre. Comfortable and spacious modern surroundings and a varied menu. Outstanding good points are the really charming young staff (well done team) however the self service system often involves long periods of queuing which is a shame. Not sure how you get round this but it can be very annoying. The food is of fairly good quality, we recently enjoyed a fresh cod mornay with vegetables and the Asian deli platter which was an original selection of vegetable tempura (crispy and delicious), pakora dips, salad and flat bread. Unexpectedly good and thoroughly enjoyable. Noticed others eating the afternoon tea which looked HUGE. We felt it offered good value and did I mention the lovely staff?

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MelroseMunchkin . 2020-01-26

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Went in today after work for a breakfast took 15 minutes to get served before I got my drink the food was on the table it was cold the egg wasn't cooked properly for the price it was awfull staff standing around talking when tables needed cleaning customers having to clear there own tables dreadfull won't be going again

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Hc1974461 . 2020-01-07

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New menu is interesting and quality of food cooked to order is excellent - we'll be back next month!

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G8486ARgeorgew . 2020-01-01

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Went here for lunch, only a breakfast menu was on display for kids, when asked the staff member said there's a menu over there, until she realised it had not been turned around! Might be an idea to change before lunchtime in the future.Got charged for extra food that was not ordered but did get money back.Pork belly was really nice.Really busy here.

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lolapops1 . 2019-12-27

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The Topiary restaurant on Kelso (Mayfield garden centre) is one of the best around. The staff are very helpful, the food is varied and very good. It is also very clean and tables are generally cleared promptly.Thursday evenings have a 2 courses for under £10 which is great value and decent portions.There is good parking for less abled, parents with children and the rest of the public's.There are good toilet facilities including a good sized one for less abled and child changing facilities.There are Christmas meals on the go at present which are well set out and they can cater for big numbers.There are the usual shopping opportunities, not forgetting the well stocked garden centre.

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John M . 2019-12-18

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Having frequented this place for the last few months I can say that it is a lovely place & wonderful food but the queue's are disgraceful. It can take over 20 mins from joining the queue to getting served. (that's at 11.00 am on a Thursday morning) The restaurant is part of a Garden Center so naturally attracts people of a "certain age" Why then are the elderly customers forced to stand & queue for such unacceptable times? I often visit another establishment of this company at Carlisle and find that there are no problems with queues. Perhaps Kelso management needs to take a visit there and see how they manage to keep queues to a minimum.

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Classicautoparts . 2019-12-06

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Very nice, lots of beef,crispy roast potatoes and nice veg. Staff excellent so helpful. Good value for money

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MarionJedburgh . 2019-11-19

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Try the small breakfast with a round of toast and it is seriously good quality and value. Down side is the queues that can occur at times. Staff lovely but drink service seems to hold everything up.

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Kehrsheugh . 2019-11-06

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Always busy I love the breakfast menu or a visit later in the day for a coffee and scone or delicious traybake. The staff are always pleasant. If you want a real treat try the afternoon tea.

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Paulinecold . 2019-09-16

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This restaurant is unsuitable for those who are disabled or elderly. The queue to place an order is long and very slow. We gave up and will not be back. The owners are behind the times. Menus on the tables, numbers oon the table and a quick visit to pay are needed. It works well where we went after this.

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GRAHAM H . 2019-09-14

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Visited for lunch in this light and airy establishment, self service fast & efficient although you order hot meals at the counter they bring it to you, the quality is excellent & well presented the service is actually outstanding, good value probably that's why it's so popular

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Departure740493 . 2019-09-04

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Really always friendly welcoming staff. Food always hot. Coffees are great. Great range of choice on the menu amd cakes

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208annonomyous . 2019-08-04

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Decent food and no long wait for it. My gripe is that there are no menus on the table. You have to look over the heads of other people and queue to place your order. Not good for older customers or those with mobility issues. There are better ways of doing this.

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GRAHAM H . 2019-08-01

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If only all the tarts were as cheap as the blonde lass Katie that serves them. Nice plants but it’s a no from me.

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JN2300 . 2019-06-27

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Good for coffee and cakes, grandchildren prefer deluxe hot chocolate. Outside tables pleasa t on good days, inside a bit spartan.

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David T . 2019-06-04

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I am really sorry to write this review as we have been here quite a few times for Sunday lunch, but what I was served yesterday was terrible.

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Tonet2414 . 2019-05-27

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Excellent for a snack or food with brilliant staff who are so helpful with a lovely garden centre thrown in.

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ninahorse . 2019-05-08

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I've been here a couple of times, shopping at the Garden Centre and then eating at the restaurant. Very friendly and professional service both times but the last in particular. One of our group is awaiting an operation and unable to eat certain foods without being in extreme pain and vomiting. The counter staff were really helpful in finding out ingredients for us and the chef actually whipped something up specially to make sure our friend wasn't ill. Wonderful customer service.

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DonnaGetMeStarted . 2019-04-07

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We dropped in hear after a look around the garden centre. Our food was really good how ever a couple of little niggles from me. Waiting time to order was quite bad two folk serving one on the till. Waited a good ten mins to be served now put that into context I had hardly sat down when my food arrived. The egg sandwich my wife had looked well filled but she actually said it was more a mayonnaise sandwich than an egg one. But a well presented one. Another wee niggle. £2.15 for a small bottle of diet coke. I know you have to make a living but that's a serious mark up.

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kcurrie1965 . 2019-04-06

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Best burgers in the Borders. Amazing food at amazing prices. Staff wonderful and compliments to the Cbef Great visit and I will be back.. soon. Thank you

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Ross N . 2019-03-07

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Came here for a family Sunday lunch. The food itself was delicious, I had roast turkey, which came with a good selection of veg, lots of meat, tasty gravy! This was a special Sunday roast, at good price, but the rest of the menu was pretty expensive and elaborate. Not much basic food available. The cakes all looked delicious, and a good selection, but ridiculously expensive!

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GlorianaRed . 2019-03-03

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We visit regularly for coffee and scones which are fantastic. Daily changing lunch specials are very good value. Very popular so tends to have quite long queues for service but very good and efficient staff mean served fairly quickly. Comfortable bright and pleasant venue.

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norette9 . 2019-01-29

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You can't go wrong with visiting this coffee shop. Staff are very welcoming and bend over backwards to provide good service. However I cannot understand why Klondyke have a public wifi which is encrypted all the time. I have spoken to a number of people (staff) to whom I was referred and all they do is shrug their shoulders and the situation remains the same NO WIFI!!! Another problem that needs addressing is blinds on the windows as when the sun is shining it is almost impossible to sit near the windows because of the bright light in your face,

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jill6549 . 2019-01-15

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My wife and I often visit the coffee shop for breakfast when in the borders and have never been disappointed. The food is fresh, reasonably priced and the staff are always attentive and friendly.

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Matty144 . 2019-01-01

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Very nice meal.chicken stir fry for me and quinoa salad for my wife. It was busy so there was a wait but the food and service were excellent.

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. 2018-12-20

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I often come here on my long breaks off work, today I came in with a friend and her dog, bearing in mind that this is a garden centre and most garden centres welcome dogs. As they have a large array of dog products... apparently you are only allowed dogs into the craft department and not the cafe and we were informed that this time it was okay this time but next time we would have to sit outside with the dog. It’s a shame that the manager doesn’t come here over and inform you of this but instead he or she sends over one of the staff to. No clear signage telling you no dogs. Coffee wasn’t the best and the cake tasted stale.

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gavind906 . 2018-12-13

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Today we had an Excellent Sunday lunch for £8.95. On arrival (11.50) there was quite a large queue, but this went down quickly. Staff were efficient and courteous and the food was delicious.

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MerlinRalphie . 2018-12-09

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This was the second visit to this garden centre restaurant and again we were not disappointed I had roast beef and fresh veg and my hubby had the omelette both agreed it was lovely.

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Tonet2414 . 2018-11-26

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Great food and very good value,the staff are all very pleasant and even a long queue goes down pretty quick,plenty of tables in a very nice setting.would recommend to all

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Carol H . 2018-11-25

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We went here to buy crafting items, and we always have our lunch after our shopping and I must say the menu is varied and excellent and the coffee is brilliant, the restaurant itself is always very busy but well worth the wait.

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donsval . 2018-11-18

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Cheese, fruit of which there are a few varieties. All yummy but the cheese ones are my favourite. Great choice of other cakes and traybakes. Lunch and daily specials. Doesn't matter what time of the day there's always a great choice.

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Sockknitter5 . 2018-11-01

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The food in this restaurant is great with good healthy choices.. The staff are helpful and friendly.

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Pamela L . 2018-10-04

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We often call in for a morning coffee however the lunch is also to be recommended. It can be busy especially on Sunday but that is testimony to the value for money, service and food.

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John-Rosie-13 . 2018-10-02

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I had a dental appointment this morning in the Scottish Borders and hubby and I decided to stop at the Topiary Coffee Shop and Restaurant for lunch on the way back to Northumberland....Big mistake. We both decided to have Macaroni cheese with chips and coleslaw, a coffee and a diet coke which came to 20.20 if I recall (didn't want a receipt). The chips were disgusting, more like potato skins than chips, the wee bowl which held the macaroni was piping hot but sadly the contents were not and the coleslaw was served in a thing like a teacup from a child's tea set. Neither of us ate the chips as if we had wanted potato skins we would have ordered that. I saw one of the girls going by and asked her to come over and I complained about the CHIPS? She said, that's funny someone said yesterday that they were like potato skins and not chips, must be a bad batch. A, it's not funny and B if they were complained about yesterday and were a bad batch why are they still serving them today. She said sorry and hoped we would be back, to which I replied we may be back for a coffee but definitely not for a meal. She said oh the meals are lovely here, errrmm, don't think so. She asked if we would like a wee scone to take home but we declined. Quite expensive for 2 bowls of not very hot macaroni, a small amount of coleslaw and 2 drinks.

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harvess . 2018-08-22

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Food was poor and expensive did not receive the correct order that was placed Potatoes used for chips never peeled and dirty skin could be tasted Bread and butter side never received not recommend for food but a good arrangements of veg outside

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Rich B . 2018-08-17

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Pleasant place to visit. Something for everyone from plants and gardening goods to kitchenware, delicatessen goods and good restaurant for breakfast, lunch or just a coffee and snack,

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KelsoDougie . 2018-08-15

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Been out with my family and friends over the last few days. This was the most expensive, yet the quality was not as good as other places. The cakes are great but you pay for it! Enjoyed the food, so did the kids but a similar meal was £10 less (overall) yesterday and the quality far superior there and we got table service rather than self service. Nonetheless the staff here are great and a return visit is imminent.

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kmd994 . 2018-08-10

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Three vegan options: Vegan platter, Vegan flat bread with salad, houmous, almond and raspberry 🍰 cake. Absolutely delicious!! Also others soy milk. No wonder it is so popular! 🙂 Thoroughly recommended!

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Celeste S . 2018-08-08

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we are local but have never been for Sunday lunch what a great experience, my wife and I had the beef and the pork options. Service and quality of the food was fantastic lovely flavours and well presented. The optional desert sticky toffee pudding was excellent outstanding value. Will definitely come again for Sunday Lunch.

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khasbar . 2018-08-06

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Needed time to kill before opening of auction at Springwood Park. Had stopped coming here due to past experiences. Thought a quick cuppa would be OK. My husband came back with two filter coffees, both the size of a Demi tasse. He paid £3.98 for two tiny cups of flavoured water. Not even good for a cuppa anymore. It's a garden centre, not a high class exclusive restaurant !!! Overpriced, noisy, kids run under your feet, and no better than the food in local hotels which are cheaper and classier.

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SusanThorkildsen . 2018-07-15

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This was the second visit to this garden centre restaurant and again we were not disappointed I had roast beef and fresh veg my hubby had the chicken both agreed it was lovely. Will certainly call again.

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Tonet2414 . 2018-06-19

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Decided to try their soup as both of us were under the weather. Ordered pea and ham. Has the bowl gotten smaller? Nice and hot until we went to eat it. The soup was gritty. It was thick and gritty like if hadn't been mixed enough. Then as for the ham, it was more fat then meat. We left half. What a waste. What has happened to their

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SusanThorkildsen . 2018-05-22

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The homemade scones are always good. The cafe can get quite busy especially on a Friday lunch time but worth it

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bruce h . 2018-05-17

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Visited today with a friend and our children. Drinks and tray bakes both ridiculously over priced. £2.80 for a bottle of milkshake?! Traybakes seem to have had a significant price increase too and as tasty as they are I think the cafes in town offer much better value for money.

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Watson85 . 2018-05-11

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The last time we ate here the salad was awful so we thought we would try the breaded fish and macaroni and cheese.Well after nearly half an hour we asked one of the waiters if the chef was away catching the fish but anyway this piece of overcooked dried up fish arrived with half cold chips coleslaw and think it was mushy peas. on to the tasteless macaroni with coleslaw and chips a very strange combination but the person who though it up probably has a degree. did ask if i could have battered fish but that would not be possible according to the girl behind the counter think we will be going elsewhere.

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ninahorse . 2018-05-03

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On a recent visit to Kelso visited the Topiary fire lunch in a couple of occasions. We have visited Kelso many times over the years and have watched the restaurant grow the quality and variety of food on offer was as usual excellent.

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A TripAdvisor Member . 2018-04-15

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I came here with my two young boys for lunch. I am vegan and currently going gluten free. I ordered the vegan flatbread with red pepper hummus and veg but substituted it with gluten free rolls. It was so tasty and was presented beautifully! My boys really enjoyed it as well.

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Melanie K . 2018-04-13

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My wife and I made one of our very regular visits for coffee and tray bakes yesterday having recently returned from holiday. Very shocked to note that the tray bakes have had a substantial price increase, a significant size reduction and many on display were edge and corner pieces. Seems like about an effective 40-50% price increase. Many other items on the “new menu” seem to also have large built in price increases. Settled just for coffee and will not be buying cakes or tray bakes at these high prices.

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EdmundLisburn . 2018-04-11

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Me and my partner frequently visit here for breakfast and honestly have always had fantastic service, good portions and well cooked meals. I

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highashendrix . 2018-04-02

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Had the pork lunch, to be fair it was tasty, but it was a child size portion, and it wasn't cheap so deeply unsatisfied. Definitely wouldn't recommend for that reason.

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familytrips280 . 2018-04-02

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We go to the coffee shop every week but was very disapointed today they have cut back on portions, husband had the soup combo and only got hafe a sandwich which is a joke never heard the likes, we soend alot of money in the garden centre aswell but will not be doing so in the future if things don,t change, as for the macaroni cheese you only get hafe of what you used to and on a plate not in a bowl it looks lost, the powers to be want to look at customer before profit its a shame as it used to be so nice, cut down on the size of bread so so disapointed.

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Lindsey C . 2018-03-29

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We have been going to this restaurant for years and always have had a lovely prawn or ham salad until today, the salads used to come laid out with lovely ham and a good selection of salad, today it has been changed and to be...

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ninahorse . 2018-03-24

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This is one of our favourite places to eat around here. We visited yesterday for a breakfast and were delighted to see the breakfast chalkboard with a new menu selection. Lots to choose from now, not just a choice between the full breakfast and the...

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hippoScottishBorders . 2018-03-18

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Really delicious homemade food and cakes. Staff very friendly and efficient. Lovely place I go regularly too as the coffee and food so good!

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Lorna K . 2018-03-03

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We visited before just for tea and scones and have not been disappointed , so we were in the area and thought we would give Sunday lunch a try . We were not disapionted . I went for 5he roast beef and the misses for...

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William A . 2018-02-11

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There is never any problem parking here. It is very popular and so there can be a little wait our food. It is not a problem as it is very comfortable and the surroundings are clean, warm and pleasant. There are newspapers avable or you...

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Ian B . 2018-01-25

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My wife and I have once again visited the Topiary Coffee Shop at Mayfield Garden Centre in Kelso. The food was once again excellent, the service superb. This is a well tried and tested place to eat and once again we thoroughly enjoyed the experience.

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john_selkirk . 2018-01-13

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We visited this pleasant restaurant and coffee shop again and decided to have our lunch there today. As usual, we enjoyed it very much and especially the friendly spontaneous atmosphere which the staff members give. The food is really value for money and presented lovely...

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Jekr62 . 2018-01-12

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Enjoyed a really great Christmas lunch in the Topiary Restaurant today. A very warm welcome, excellent food, great friendly service and all very reasonably priced. Well done to everyone involved.

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TweedKelso . 2017-12-19

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I was very surprised to read the few non-complimentary reviews on TripAdvisor. My experience could not have been more different to those. The range of dishes is really remarkable for this type of coffee shop; everything from sandwiches to hot, freshly prepared dishes; cakes to...

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David B . 2017-12-14

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This is a favourite place for my husband and me. I visited today on my own for lunch. I had soup with a gluten free roll. The roll was very tasty. I chose a piece of apricot sponge gluten free cake. It was absolutely delicious....

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hippoScottishBorders . 2017-12-11

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Decided to take the grandchildren here for breakfast after walking the dog. Well cooked food for everyone, from the full breakfast to the kids meals. Only very slight issue was that the tea did not arrive and had to be chased up.

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charlie c . 2017-11-17

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We like to visit this lovely Coffee shop in the Mayfield garden centre. It is relaxing, vibrant, good service, very neat, friendly staff, lovely freshly made food and the afternoon high tea is abundant! Whenever we need a breakaway, we love to go for a tea/coffee or a lunch. It is close to the river to go for a walk and plenty of parking.

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Jekr62 . 2017-11-08

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Plenty of choice as regards baking. I am regular user of the garden centre and usually go in the afternoon for tea or coffee. But I often find the staff already wrapping the tray-bakes and cakes in cling-film and putting them away even 45 minutes before closing. This not only mean your choice is limited, it makes you feel as though your custom isn't that important. That said, the staff have always been cheerful and polite

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mcc409 . 2017-10-31

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We called in here this morning for a coffee and a cake whilst on holiday. Lovely selection of cakes and scones, light and cosy setting and the staff were extremely friendly and helpful. I would definitely recommend.

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nickyh263 . 2017-10-26

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Big improvement from previous cafe!The big change from an ok? Cafe to a lovely open restaurant really makes a difference! The food is great and delicious I recommend this restaurant!

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A TripAdvisor Member . 2017-10-25

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We were in last Saturday for a meal which was great. But there is more to it. We had previously bought a garden seat, a tete a tete. Neither l nor my handyman could assemble it. So l asked if they could help. Yes was the answer, can you bring it in? So l did and two days later it is assembled and delivered for £20 on top of the original purchase price and that to Galashiels which is twenty miles away. The real test of a retailer is what happens if something goes wrong. The staff here are first rate.

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GRAHAM H . 2017-10-23

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Went in after 9 for a coffee and to read the papers with my husband. Very few there. should have taken this as a warning ! Quiet peaceful surroundings. Then about 15 min later a group of 5 toddlers and babies with one adult came in. the kids proceeded to run around thinking it was the park. The baby that was being held would give out a piercing screech every so often as the parent played with it. Then more young children came in , sitting alone to romp around as parents and grandparents went to get drinks. There was a crescendo of noise that actually hurt my ears!! Then to top it off, the table next to us was then taken by a grandmother, mother and toddler and baby. It became unbearable as the screaming got worse. Staff walked through with the trays. No one said anything. WE said NOTHING yet one grandparent came over and said , " We saw you looking. If you don't like it go home and ready your papers" She bent down right into our faces. Very intimidating. The table next to us picked up on the irate mothers who did not like our look. The toddler in the pushchair gave out loud pitched screams. My husband finally bought out the ear plugs. When the parents saw this, mind you , all this time , we had not said a word to anyone except to each other, the mother said "Its only a baby. " My husband agreed but added "But it does have parents". Parents these days treat their children as china dolls who are not meant to learn , be chastised, be taught anything. A chef from the back came and tried to diffuse the situation by talking to us. He finally got the people next to us to move to a table away from us to give us some quiet. This restaurant is used as a crèche. Parents sit and gossip to each other while the children are left to run around, scream , shriek at the top of their lungs and this is acceptable to the staff. By the way, we went to the local hotel the other day for coffee and lunch. We compared the prices. This garden centre charges as much and more for food and drinks that the local high classed restaurant. Very very over priced. The food often is very good, the coffee is lovely. the staff are friendly but that is not enough to go through the playground of a restaurant ever again. We will not be returning in the mornings again. I do not have a photo to share but I do have a photo . I do have a video but this doesn't allow me to share it. Then you could have judged for yourself if the noise was something YOU wanted to sit through.

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SusanThorkildsen . 2017-10-10

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Dropped in for lunch. Order taken ok. Wife orders a toastie. This comes as a sandwich - wrong. Sent back. Does not return until complaint made- wrong. 20 minutes after I have finished it arrives. Half hearted apology- wrong. No offer of redress. When pointed out that it rather spoilt our lunch the staff agreed but did nothing else - wrong. It will be a long time before we return. The food is not cheap.I suggest some better staff training might help!

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derekr93 . 2017-10-03

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My wife and I went for a visit to the garden centre and stopped over for lunch which was it's usual top quality.As normal the staff were professional and friendly.We continue to use this restaurant because it is great quality and not an expensive establishment.

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john_selkirk . 2017-10-03

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RIKS TEASlocation-iconCacrabank CottageBritish

El café está ubicado en el hermoso valle de Ettrick con fantásticas vistas de las colinas de los alrededores. Es un conjunto de caravanas fijas con uno que actúan como una zona de salón/comedor (con servicios de atención al cliente). Hay un montón de asientos al aire libre y una cubierta, para mantener en ninguna duchas de lluvia. La gente que maneja el café eran tan amable y claramente disfrutar de la vida en el país. La comida estaba muy buena, especialmente el bocadillo de atún servido con ensalada. Estábamos demasiado lleno para probar sus tartas, así que tendré que hacer un viaje de ida y vuelta para que tenían una señal para té de la tarde con scones que sonaba bien. La cafetería abre los sábados y los domingos (10 am-5 pm, creo). Lo recomiendo!

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