The Tea Room at Heaven Scent in Thurrock

The tea room looks cute from outside but sadly the quality of the food does not match the decor. It was cold inside, the coffee machine was not working and not all items on the menu were available.

This used to be a lovely place for afternoon tea but in the years since we last visited it has lost its sparkle. It’s such a shame but it appears that the new management don’t have a passion for vintage tea rooms. It wasn’t as themed as before, not so quant or pretty, I can’t quite put my finger on the difference. The staff were polite but not friendly - and I’m sure the lady who used to own it / work there used to wear a vintage frock! This could be overlooked if the food was good, but it wasn’t. Simple sandwiches made with cheap bread, hard scones, a stingy amount of cream and no butter, shop bought cake. The coffee was a cheap instant - awful! The lady overheard us talking about it being weak and did make us more, but it was still terrible as it was just cheap coffee. At £17.50 a head it was way overpriced for what we got. I could have easily made something better at home and for a lower cost. Homemade cakes, a range of teas and freshly brewed coffee are what it needs at a bare minimum. We won’t be back!

My sister was visiting from the States just after our mother's 95th birthday, so I ordered a takeaway afternoon tea and we got out all my mother's antique tea set and tablecloth that hadn't seen use for decades. Absolutely perfect - thank you so much Vintage Tearoom for the lovely fresh sandwiches and delicious cakes and cream teas. And juicy fresh strawberries, where did you get them this time of year? Very generous portions - we couldn't mange it all in one sitting. And so much care taken in presentation.

Wanting to take our friend out for her birthday, we decided on afternoon tea. I found this little hidden gem on the net. On entering I was a little disappointed that it was smaller than I thought. But we were served by a very obliging young lady, asked for our preference regarding sandwiches and cakes. We said we'd like a variety. There were 5 of us and they certainly delivered a variety, 2 pots of tea which we were asked if we wanted topped up or fresh. Such a quaint little tea shop with mismatched cups and saucers, but of a vintage type which added to it being a 'different' sort of tea shop. The decor is 'vintage' too, with lots of posters/pictures from bygone days as well as hats to try on if you want to, possibly with the idea of a photo being taken. First time, but certainly not the last! Absolutely delighted with the whole experience.

What a lovely afternoon tea we had. I took my Mum there for a treat and I must say it was lovely. The sandwiches were lovely and fresh. The scones were delicious. There was just the right amount of food, I also liked the fact we were asked what cakes we would like, so there was no waste and we was given a box to take the leftovers home. I will definitely be returning as the owner made us feel very welcome and I will also recommend me this to friends.

My 2 daughters, mother and I make it a yearly occasion to have Afternoon Tea at a different place. We had spotted this tea room on passing and thought we must try. I'm sorry to say we were so disappointed. On arrival the lady in charge seemed very nice and said we could choose a table. There was only one table taken by three ladies so we chose the table in the window. The table was bare other than a table cloth and a sugar bowl. The lady came to us and asked if we wanted tea or coffee, we opted for tea. She came back with a stack of mismatched saucers, cups, plates and cutlery and left them in the middle of the table for us to sort. She then brought 2 teapots over and milk. The tea was awful, weak and watery. My mum had to ask for it to be stronger. We received 1 cake stand with very plain sandwiches, cheese, ham & egg. Scones (shop bought) a small amount of cream & jam for 4 people (no butter) and a large slice of cake of our choice. I know the tea room is vintage but it didn't seem very hygienic and even the waitress didn't seem very presentable. To sum it up, at £64 for 4 we felt very cheated and disappointed. We left feeling very deflated. Sorry but we will not be returning.

Really enjoyed our afternoon tea served by the lovely Kerry The place itself is small and cosy. Amazingly decorated with vintage items so many the you would need to visit again to take it all in! I will definitely be back and would highly recommend a visit there 😊

I’ve had afternoon tea here a few times now and found it lovely every time. The cakes are gorgeous and very yummy. Service is brilliant. Will definitely booking again once we are allowed out.

For part of my wife’s week of birthday treats I booked afternoon tea here. On arrival the owner was away at a local shop to get some bread as she had run out, no problem here. Just after we walked in we were followed by customers who had come in to collect takeaways, which they had to wait about twenty minutes for as they hadn’t been prepared. My wife opted for the menu advertised afternoon tea while I decided to have a ploughman’s. Our food was served almost thirty minutes after we had arrived. The afternoon tea consisted of six quarter sandwiches, two plain cheese, two plain ham and two tuna in place of the advertised egg sandwich, one scone with cream, a slice of cake and a small bowl of crisps which appeared to have a tuna flavour about them and no sausage roll. My ploughman’s was very nice but we were very disappointed with the set afternoon tea. The owner was very pleasant but indicated that she had problems that day and we heard her telling another party that she had run out of several foods. So at £24.95 for our food we didn’t consider it value for money and certainly not the experience we had hoped for.

This was our first visit, and I don’t think we’ll be rushing back, sad to say. We had taken our granddaughter for afternoon tea for her birthday. On arrival we were given a small bowl of crisps and a small bowl of sausage roll, cut into small pieces. I don’t think the sausage roll was homemade, it definitely didn’t taste like it. We had a pot of tea and a pot of coffee and were asked what cake we would like from a choice of 4 different ones. I thought it was unusual to be asked what cake we would like as usually you’re just given a selection. We were also asked if we wanted fruit or pIain scones - again usually there’s just a mix of different ones on the cake stand. Both the cake and the scones were very, very dry, and I would have thought shop bought. The sandwiches were nothing to write home about, cheese, ham and egg mayonnaise. Usually I would expect a bit more than a plain cheese sandwich in fairly stale bread for afternoon tea. I’ve had afternoon tea in a few different places and this was the poorest I’ve had. We paid £64 for 4 of us and I certainly don’t think we had good value for money. The lady that served us was very nice, but I didn’t feel we could say anything at the time as it was quite busy in there, with hindsight we should have done. I’m upset that our experience was not what we expected, we live local to the tea rooms and like to support local businesses, but if we want afternoon tea again we’ll be going elsewhere.

Been here twice and just booking a 3rd visit this week. Food is lovely, staff are lovely. Not over priced or hidden service charges added like other places I’ve had afternoon tea. Perfect atmosphere, able to hear yourself speak, yet not over crowded you can hear everyone else. A little gem, tucked away, I love it 🥰

Have been to the tea room on many occasions and can only give them praise and positive reports. Have just been to the small garden centre joined to it and the couple running it couldn't have been more helpful. We came away with a boot full of flowers for a very reasonable price. They gave us lots of useful information ans advice. We will be returning to the tea rooms and gardens and would thoroughly recommend both.

The lady that runs the tea rooms is very friendly however this does in no way make up for the tea. We were a party of six and all thought the same. We started off with warm cocktail sausage rolls in dishes which was quirky but welcome as it was a cool and rainy day. The tea (no choice) came in far from dainty pots and the cups and saucers were on the whole dainty but mismatched. The best was yet to come the sandwiches could only be described as something you'd find at a street party similarly the cake( which you had to pre select) came in large not dainty slices and were rather dry. The best part of the whole thing was the scones which were dainty and warm. We were all disappointed and needless to say won't be returning. It does appear that the proprietor has never experienced a true afternoon tea. We weren't expecting the Ritz but it could have been so much better

Been here a couple of times most recently this and the food is always excellent. It is under new ownership and she is lovely and friendly. Made us feel very welcome and very full of delicious food. We've had the afternoon tea twice and there is always plenty to go around. Definitely won't be my last visit

Booked a 12.30 lunch. There were only a couple of tables being used but it soon filled up. I found as it got busier the staff were unable to cope. I understand the staff were new owners and they were not expecting it to be so busy. I would have liked them to have gluten free options available. The food was good and the scones were amazing.

Visited today with 3 friends for afternoon tea. We left hardly able to move. Gorgeous sandwiches, scones, mince pies, huge slices of cake. Tea and coffee lovely offered as much as we wanted plus lovely refreshing drink upon arrival. Service exceptionally friendly and efficient. One of our party needed gluten free. Staff very knowledgeable and provided separate food. Would highly recommend this place.

Brought my friend here for her 50th and we had afternoon tea. What a lovely tea it was too! Plenty to eat and endless tea, well worth a visit.

Was here yesterday for the first time for the vintage afternoon tea. What a lovely friendly and delightful place this is!! The staff were friendly and welcoming we were looked after so well. The tables and crockery were as you expect miss matched and colourful. Our food was lovely. Very fresh and presented beautifully. Couldn't eat everything as it was so filling. The mango and passion fruit cake at the end was lush!! Will definitely be back. Will book as this tearoom was packed the whole time we were there. Well done and thank you.

On arriving at the tea rooms was pleasently sur-prised at decor was a lovely vintage feeling and felt warm and welcoming, the odd cups and plates added to that quirkiness.Staff were lovely .... then came the disapointment... our was served on a 4 share basis which included 1 sandwich, 1 of the tinest sausgage rolls ive ever seen, 1 scone (cold) & clearly shop bought not fresh made and a single crisp each, then the server went round asking your choice of a single slice of cake flavour AGAIN shop bought which was extreamally disapointing after paying £20 per head for tea and slice cake i expected a little bit more

Just returned from a lovely afternoon the food was good and the team hot and plentiful sandwiches mini sausage rolls cakes scones and jam plus cream all very nice would go back again

I recently visited The Vintage Tearoom with family who are not from the area. We had a lovely afternoon tea with plenty of fresh, well-filled sandwiches, sausage rolls, delicious homemade cake and warm scones which came with lots of jam and cream (we asked for extra cream- this was no problem and we were not charged extra unlike other places we have visited). We drank plenty of tea and coffee which we found out was all included in the price of the afternoon tea making it excellent value for money! The decor is certainly different and we all loved the hollywood wallpaper mixed with the vintage themed photos which perfectly suits the tearoom’s name. The staff were friendly and very accommodating- nothing was too much trouble. Overall, we had a lovely, relaxing experience - really enjoyed the 50s background music which made our visit all the better. We will definitely be returning and weather permitting on our next visit we would love to sit in the well kept , dog friendly garden.

Fantastic Mothers Day Afternoon Tea for my lovely Mum today. You girls worked so hard today whilst the place was completely packed. Rushed off your feet and still delivered service with a smile. So pleased I came across your lovely little tearoom and will be back. Quality food, tea, and hospitality. I would be proud to own your business. Keep doing what you are doing! From Marie and Wendy xxxx

My husband and I had afternoon tea, which we were given as a Christmas present. What a charming little place this is. Our waitress was friendly and the tea was lovely, really well presented and served with a smile. My gluten free option did not disappoint, the bread was lovely and soft. Teapot refilled whenever we wanted. They play music from the bygone days which adds to the atmosphere. Enjoyed it so much we are taking Mum there for Mother’s Day.

I couldn't believe I hadn't noticed it before, especially as it's been up and running for nearly four years (March 2018).

This is a lovely tearoom, in a nice quiet part of Corringham. The staff are lovely and the decor is charming and authentic. It’s really nice to have something different! Makes a lovely change and I highly recommend it!

Small tearoom, you can have anything from piece of cake to a full high tea. Not quite the ritz but delightful surroundings, served on mismatched bone China cups and saucers, pretty tablecloths and friendly staff. Best to book.

Hija tratados como de tomar el té de la tarde aquí después de leer las críticas.

Popped in here for an impromptu lunch. Lovely welcome and decor. Served promptly, had a light lunch but produce was very fresh and nicely presented. Good service, nice ambience, friendly staff and reasonably priced albeit the menu slightly limited. Would certainly recommend and return.

Esta fue nuestra segunda visita a los salones de té, y de nuevo no nos decepcionó. Comenzó con una maravillosa selección de sándwiches con una variedad de rellenos de abundante, rollos de salchichas y patatas fritas. Scones con crema de leche y mermelada eran deliciosos, como la tarta que siguió. El personal era encantador y nada era demasiado problema. Gracias Señoras, espero volver pronto.

Very good. Service girls very polite and helpful. The 90 year old loved it. It's very different for round here.

My sister treated me to afternoon tea for a pre birthday treat at this lovely ,quaint little tearoom,along the fobbing road.We took our dad,and had a really lovely afternoon. sandwiches were freshly made with a variety of fillings.Crockery and cutelery were in keeping with the theme,and the lovely ladies serving were warm and friendly.Scones servred with dollops of clotted cream,and we were asked if we would like to take home a slice of cake as we were stuffed! WE took some great pictures wearing the various vintage has !! A lovely afternoon tea,just on our doorstep and very reasonable prices! Thank you

Tuve un almuerzo/merienda aquí con mi madre y Nan a principios de año, y no puedo esperar a volver!

Visitamos después de conseguir una recomendación y no me decepcionó. Personal amable y una comida riquísima. Había una buena variedad de opciones calientes y frías, así como las opciones tradicionales de té de la tarde. A diferencia de otros salones de té puedes elegir los bocadillos que te gusta y están recién hechas a tu gusto.

The tea rooms are small but so nice, the food was lovely a good choice on the menu, the ladies who work there are so nice and friendly was a pleasure to visit I can't wait to go again.

my last review was removed so lets try again.Had afternoon tea here for our anniversary, we were all very disappointed with the food. Cheap bread, egg mayonnaise was lacking any mayo flavour and was tasteless apart from the taste of cheap spread. scones were so dry they were inedible. husband who is a coeliac asked at the time of booking if they could cater for this to which he was told yes. yet when we were given our scones he was told oh you haven't got any but you do have some cake which was already included. yet still charged full price for a piece of boxed Tesco carrot cake and apricot tart and no scones. gluten free issues aside, Worst afternoon tea we have ever experienced, Staff were polite, just extremely poor food.

Six of us have visited today so felt I had to review. We were seated and a large pot of coffee and 2 large pits of tea were delivered as soon as we sat down which was lovely. After a few minutes of us chatting two very laden cake stands were delivered to our table packed full of tuna, egg, cheese, ham, cheese and tomato and ham and cheese sandwiches with salad leaves, tomatoes and sausage rolls then topped with huge home made scones, strawberries, jam and clotted cream, fudge and choc cereal treats!!!! By the time we had eaten all of this with the bowls of crisps and non alcoholic 'spritz' we were all completely stuffed and then were asked which slice of cake we would like!! Needless to say we had six slices of cake to take away X this was a lovely afternoon tea, nice surroundings and very nice staff so we will definitely be coming again - thank you very much ☺️ x

we visited for a special anniversary afternoon tea. we walked into a lovely room but were told we have a large booking so you are in here and were led into a small plain annex section that smelt so badly of gloss paint that all the doors and windows were open. we said it smelt and were offered to sit in the other section but told we would have to be finished by 1pm due to another booking we did not want to be rushed so did not move. I ordered egg mayonnaise sandwiches which had no flavour and just tasted of cheap butter and plain egg, no mayonnaise flavour at all. I had to request salt and pepper to try and make them edible which didn't work so they were not eaten and left as was the dry shop bought sausage roll and scones which were so dry they were also inedible. the carrot cake and tea was nice but that was about it. my husband who booked the visit advised he was a coeliac at the time of booking and was told that they could cater for a gluten free afternoon tea. He was given gluten free sandwiches which were nice but then told we don't have scones for you and was given a tiny piece of tesco carrot cake, tesco apricot tart pot of cream and jam yet still charged for a full afternoon tea. we have been to many small tea rooms who have been able to provide a gluten free scone and homemade gluten free cake with the gluten free food aside,this is still the worst afternoon tea I have ever experienced. I did raise the above points with the owner who basically said they had served 63 scones and I was the only person to complain. yet my daughter felt the same and so do other reviewers on this site.they offered a free cream tea but it was so poor I declined as I would never go back there and would never recommend to anyone. also toilet door needs a lock on it

Would strongly recommend this tea rooms for afternoon tea myself and my daughter who is 3 went and we thoroughly enjoyed it lovely sandwiches served with salad and sausage rolls then followed by a cherry scone and Victoria sponge a lovely venue with friendly owners thank you

My friend and I had a lovely afternoon tea and 'vintage experience'. When I say vintage experience we came out of there full of cake, cream and jam but also full of by gone memories with the music played. We had a lovely time trying to put names to tunes etc.We had the traditional afternoon tea which consisted of tea or coffee, glass of non-alcoholic bubbly, scones, jam, clotted cream, sandwiches with some delicious chutney in some. Handmade chocolates and a big slice of cake to finish. Unusually there were also sausage rolls served with it. This is a very tiny criticismn and I mean small but I found these to be a little dry and tasteless. Suggest either remove completely or replace with perhaps cocktail sausages on sticks, or minature pork pie slices.For the area I did find it a little pricey but saying that we did have the full tea and there was absolutely loads. There are cheaper options on the menu and it isn't deterring us coming back in fact we have booked to return in May. One thing I would suggest is advertise your lovely chutneys and chocolates on the menu saying these are for sale as they are so nice but not seen properly.All the staff are a credit to the owner, courteous and helpful - nothing appears to be too much trouble.In a nutshell give it a go it is well worth the trip for not only the food but the atmosphere too.

The theme is Vintage, and all plates and tea cups are vintage. There are also Vintage classy ladies hats for photo opportunities, which I found a lovely touch. Lovely homely tearooms. An amass of freshly made sandwiches, huge scones served with pots of clotted cream and Jam. Followed by a large slice of freshly made cake. This was a lovely afternoon spent with a group of friends, all of whom will be returning. The price was exceptionally reasonable and the service was second to none, lovely ladies who kept us swimming in tea and food.

I'm here today to celebrate a friends birthday. What a lovely tea room. Staff couldn't do enough, sandwiches were delicious. I have dietary requirements and they were only too happy to help.Excellent value for money, definitely recommend afternoon tea here!

Visited here today for my birthday. There were seven of us. Nothing was any trouble and food amazing and plenty of it. One of my friends was vegetarian and separate sandwiches were made for her. Sandwiches were delicious. Scones were amazing this is my second visit here and I wouldn't hesitate to return again. Lovely staff lovely place lovely food

Had afternoon tea here, was very disappointed with the food. Cheap bread, wafer thin ham, bad cheap fillings in other sandwiches, scones was hard & dry, cream was mixed with flora, made me feel sick, will not recommend or visit again. Staff was very polite and helpful, just poor food for the money. Needs improving.

This is a small and relatively new vintage themed tearoom. It has a nice buzz , good selection of cakes & serves afternoon tea ( not tried on this occasion) .Yes it is a little unfinished in places, but it is fun and quirky. Coffee & walnut cake very nice. Cream scone nicely decorated when served.However the coffee needs some sorting out, served in a little vintage pot, but instant coffee. With so many coffee shops now the game does need upping here, buy a filter machine or use a French press but real coffee is a must.Go not because you want a dainty afternoon tea, but to support a local business .Well done to the friendly helpful staff, but please get some real coffee.

Went to this tea room with a friend and was pleasantly surprised at how good it was - Plenty of sandwiches with good fillings (the only thing I would say about the sandwiches is that they don't use real butter and you could certainly taste the fake spread, which was a shame) The scones were delicious plenty of clotted cream to go with and to finish a cake - brilliant value.Will go back and hopefully they will start using real butter.

I have visited the TeaRoom on many occasions with friends..family and a GroupThat I help to run...The TeaRoom catered well for the two wheelchairs and Gluten Free friends included in our xmas visit...Our last visit was Saturday 2nd January..All the decorations were down..but it was back to the great looking decor that is just nearing completion. .. Quaint and homely ....We enjoyed Delicious Jacket Potatoes Overly full with a lovely green side salad..A lovely bowl of hot country vegetable soup with Crusty Rolls...A very filling Ploughman's. .with a choice of 4 chutneys And a basic Cheese & Tomatoes Toasted sandwich ...I never knew there was such a great variety...with 2 pots of Tea...Followed by homemade Victoria Sponge. Caramel shortbread...and I had a cheeky Cherry Scone...After a browse around the little garden centre...I bought some winter pansies and a couple of gorgeous green minature conifers...We all left...Full up...and very happy :) Lovely staff ...polite and friendlyWill deffinately be returning.

I came here for a friends birthday and was so pleasantly surprised with how lovely it is here. From the quirky decor, large variety of food and lovely chatty staff, I had a brilliant time from start to finish, and I even returned 2 weeks later for another meal! The food is gorgeous, and the traditional tea is also a lovely touch to any meal. Personal touches like the crockery and the gifts for sale around the room also added something special and different to the place. Although a traditional tea room, they also serve 'normal' food and would suit anyone. Will definitely be returning soon and would recommend highly!

When this tea room first opened it was lovely Tiny but vintage themed and very quaint. Sadly since moving into the larger shop it has lost its way. The shop interior is scruffy and needs urgently improving. The food portions have decreased and the price has increased. On the last visit my daughter found hair in her food and I am afraid we won't be returning.

Have now been various times with different members of family. Good value and lovely old fashioned tea. LIke being back in time and having a real tea with sensible portions. Really lovely and friendly

We arrived and straight away were asked if we wanted tea for our table. Lovely as it was very cold outside. It was also cold inside. Beautiful fire in there but not on. Not sure if it worked but would of looked amazing. We warmed up while there. But I kept my coat on for a while. The food and tea were lovely. Quick service with a friendly smile. I choose to have a slice of cake. Which was a little dry. Shame as I've been looking forward to it. This is a lovely little tea room. With gifts to buy all around you. The Crockery was beautiful. Great music playing. Will definitely be going back.

Visited during the week with my mum and mother-in-law! Loved it! Delicious food, great service and a bargain price! What more could anyone ask for? Throughly recommend

Lovely afternoon tea with friends Old fashion tea shop Great atmosphere , friendly people Good service and good value Would visit again

We had a lovely afternoon tea for 2, including a plate full of fresh sandwiches with crisps and salad, a large scone with cream and jam, plus a large slice of homemade cake with as much tea or coffee as we could drink. All reasonably priced, lovely homely atmosphere. Will definitely be going again.

A very nice afternoon tea. The lady was on her own and we were early, but welcomed us in with a cup of tea. Absolutely plenty to eat and the home made lemon drizzle cake..... Delightful!!

My friend and i had gone here for lunch and i must say i am not that enthused with the appearance of the Tea room in which we we offered a seat... out with the ice cream cabinet/an old door covered with a curtain and electric fan to keep the place warm which smelt of damp, the table looked directly at a load of 'toot'.I was asked if i had booked a table. I had emailed the Tea room earlier in the week and had no reply-i was told they were too busy to look at the emails...I had a ploughmans; 2 slices of bread, 1 slice of ham, 2 silver skin onions, 2 cherry tomatoes, beetroot (from a jar) not fresh, chunk of cheese, small pork pie and a yellowy (marmalade taste/consistancy) pickle? £6.95My friend had a bacon roll (nothing special) £2.50The counter where you pay is full of paperwork, you can see boxes of Dulce Gusto coffee pods, its a mess.I would like to say i will go back to try the cake but i'm not sure i will.

Went here for my husbands birthday after purchasing a Groupon deal.We have been for many afternoon teas and I'm sorry to say that this was the poorest we have experienced.It is a vintage tea room, however we thought it was a mess, wires hanging out a ceiling that looked like it could fall on you at any moment, and newly plastered walls, yet to be painted.The tiny sandwiches were filled economically and the sausage rolls were obviously not home made and on the small side.A previous reviewer mentioned a large slice of cake, however our portion was definitely not large.The scones, once again were tiny and did not taste home made.A very disappointing experience, although the ladies there were very pleasant.I don't know if portions and quality were affected by the fact that we were on a Groupon deal?We would not return.

Have just returned from afternoon tea. Fantastic choice of sandwiches and savouries, followed by chocolate, scones, clotted cream and jam and strawberries. And if that was not enough a large slice of home made cake, delicious! A lovely afternoon out with very friendly staff. Good value for money. I will definitely be going back.

This was mine and my family first visit to this lovely tea room. When we went it was cash only, luckily only 1 min down the road there was a petrol station where we got money out from there. It was a very welcoming atmosphere, the decor wasn't the best (as the ceiling was cracking and wires hanging out) but I loved the cutlery and tea cups (very fancy). The menu wasn't big but we all mange to find something we liked. Each of our food was presented very well on platter boards and bowls. I must say my boyfriend bread stick was quite hard to cut into and my scones were cold (but that's my judgement I like them warm) But I am sure the next time I can ask to have them warmed up. I will definitely be returning, I can imagine it be very good for birthdays as they had an extra room for hire I believe. The table next to us were having an afternoon tea which looked amazing, so definitely trying that next time. Thank you for the staff for looking after us

We were a little early meeting our friends here, but the ladies were nice enough to make us a cup of tea whilst we waited. They are going through a refurb personally I would not open shop with all wires hanging down from the ceiling and the toilet door not fitted correctly the hot tap is very dangerous. It's over all presentation that counts. Once these things are tided up im sure it would be lovely. We had a good selection of sandwiches and a scone which was lovely totally full by the time we had our last cake which we all look home the two ladies at the start of the morning could have been a little more welcoming I found them very hard to approach as a few times when we asked for things their eyes raised up, felt like I couldn't ask for anything in the end. Customer service needs to improve and refurbishment needs to be finished then this would be a lovely place I would visit again.

went for afternoon tea was nice but did not cater for the 2 year old that we had said was coming did not think you got a lot for your money

Cosy,warm,friendly and practically on my doorstep. Reasonable prices. Make sure you book your table, it always has plenty of customers.

After reading the reviews we tried tthis for 12 noon tea and cake. Found the atmosphere a bit flat. Nice cake and nice tea set.

Was invited by a colleague for a 'leaving work " breakfast at the tea room. A party of us turned up at 830am to be met by a true feast!A table was laden with meats, cheeses, fresh fruit, cereal, yoghurt, croissants and pastries.3 types of fruit juice were available and tea and coffee were served in quaint tea and coffee pots together with vintage china. Porridge was also on offer and hot pancakes, toasted tea cakes, crumpets and hot toast kept coming with jam, honey and marmalade to accompany it! I can't remember having such a breakfast and served by helpful, friendly staff in a great vintage tea room.We tried our best but despite our best efforts we only made a small dent in the amount of food on offer. We will return to have a further attempt!Highly recommended for a good atmosphere, great food and fantastic hosts!

A vintage style tea room. Prices very good. Sandwiches and cakes good value for money. My friends and I went on a Tuesday lunch time. It was a good job we booked a table as it was very busy which must say something about the place.

I have been here a couple of times now - a really cosy vintage style tearoom. Very good value - friendly and attentive staff serve home-made cakes, afternoon tea etc. This place has a real "family" feel to it and welcomes children. Well worth a visit if you are wanting something a bit different to the standard chain coffee houses!Highly recommended