Based on 66 opinions finded in 1 websites
Based on 66 opinions finded in 1 websites
Opinions
Had a lovely time at the Whittington today - the food was good and the bar and serving staff were excellent. Very impressed and would definitely return!
juliemcdonagh . 2023-06-02
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We went there for Sunday lunch and the 4 roast chicken/beef meals were all luke warm and they had run out of Yorkshire puddings and offered a alternative. 1 extra tiny stuffing ball! Although the server offered to reheat the meals its not the point,food should leave the kitchen hot. Didn't want to wait longer for meals to be re heated. Small portions and very average quality of food.....we wouldn't rush back to eat here. Nice decor but poor food.
clivedonald . 2023-05-08
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Excellent food at a very good price. Only drawback is the long wait for food sfter ordering, but well worth the wait.
A2Zandback . 2023-04-16
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Went there with my family for Saturday lunch and I forgot the Rugby and football was on so place was busy and me being me didn’t book any tables in advance. Stacey greeted us and thankfully was able to arrange seating for me and my young kids. Food and drinks was served promptly and staff was very courteous. Appreciated that indeed as Saturday afternoon went very smoothly. Place has been renovated recently to a good standard and is a great place for families Will be back again - thank you
Viks1975 . 2023-02-13
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As we have done for over 43 years I visited the Whittington Pub with my Parents in Law Monday for Senior Meal & Lunch . Admittedly it was fairly busy for a Monday but our order was taken @ 1245 . Now my Mother in Law noticed that other customers were being served long before us & they arrived much later . So to keep the peace I enquired about the situation and was informed that Senior Meals were put on hold when they are busy !! 3 weeks earlier I celebrated my 70th birthday & NO problem . What’s going on guys !! Not Stacey as she wasn’t in 😛🥰 David Parsons
Jet32493700051 . 2023-02-02
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Went for fish and chips and a burger the quality of the fish was possibly frozen fish deep fried. The wait for the food was just under one hour. Otherwise the pub is clean and pleasant.
emily20072014 . 2023-02-01
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A great revamp of the old Pinner Arms,afirst class job Green King. Very busy but Stacy and her team were as usual First Class. with only 3 other team members they looked after over 20 tables. Our meal was on the table within 20mins. The front of house staff under the leadership of Stacy was again first class.Well done. Cath JoeXXX.
joespho975 . 2023-01-09
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Kael, what a guy, looked after us we was a big booking, we was drinking hard and he was great! Drinks quick, food quick service awesome
laurencebB9409KC . 2023-01-07
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The Whittington Myself and two friends had a meal here. I ordered the mango chilli skewer at the bar. When it came it was on a bed of french fries. When I queried this with the waitress she said there was no rice. If I'd have known this when I ordered at the bar I would haven choosen something else as it clearly states on the menu that the skewers come with rice.
droftaw . 2022-12-22
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We visited this pub on 20th December 2022 with friends. Venue is good but the staff were very inexperienced (mainly students) and the service was very bad. One bar person was very miserable and not really interested in doing his job and no courtesy towards customer. We had few drinks and snacks for starters and did not have few items in stock. When we were ready to order the main course, they said their Kitchen is closed as they had run out of all main course dishes. We were looking forward to our Christmas meal with friends we met after a long time and very disappointed. The staff did not bother to apologise. Definitely not go here.
X6241PZcp . 2022-12-22
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They ran out of ingredients of their signature cocktails so could not order a second pitcher. When taking orders for starters they ran out of Onion Rings!! When went to order mains at 8.50ish i was informed that the kitchen was closed although the advertised last orders were at 9.30! They had ran out of food so closed early!!! WILL NOT GO AGAIN AND WILL NOT RECOMMEND TO ANYONE
shashidave . 2022-12-21
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With the reservation made for 14 people for an evening Christmas Dinner..we met at aroundc6:30pm..had a couple of beers and sat down at our reserved designated area..this was at around 7:30 pm..ordered starters..Only to be told by the Manager Sam that the Kitchen was closed and we would not be served Dinner as it was 3 mins past 9pm ..he was rude and did not pre warn us when the kitchen would be closing,or even indicate to us if we needed to order Dinner..Don't think I'll be frequenting this establishment nor will I recommend this to any of my friends..a very disappointed group.
dilipsinhj2022 . 2022-12-21
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Beautifully updated. Pool table and dart board. Outside smoking areas are covered and the food was delicious. Definitely recommend got couples, families and solo
286shelleyt . 2022-12-19
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Recently refurbished and been open a couple of weeks. The new menu is great with old favourites and new things to try. The management and staff are all fantastic - very friendly and welcoming. Best pub in Pinner by a mile.
markah999 . 2022-12-16
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Such an amazing refurbishment! Great food and even better bar staff… special mention to Stacey! Thank you so much, had the best time.
Grace J . 2022-12-15
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I came in to the Pinner arms I’ve never met a better bar maid than Stacey. Came in and she said hello straight away I asked for a Stella and she told me to sit down and she would bring it over. When she came...
Johnhardy1949 . 2022-10-05
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Been going to this pub now for a while now as its 1 of my favourite boozers, the staff are always polite and attentive. What's nice about the manger Holly is she is always wiling to stand and have a chat with you which makes...
davidfD4363JO . 2022-08-21
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Popped in for a quick bite to eat, staff really friendly and food was really nice, recommend the nachos and chilli burger.
BobbyF4394JO . 2022-07-11
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Went here for a Sunday roast dinner. I had the beef an my friend had the turkey. Really generous portions and absolutely delicious 😋 all staff were very welcoming and friendly. Thankyou all. Will definitely be back.
Treaty4 . 2022-07-06
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Been coming here for years. This is a pub that does food , it’s never going to be excellent , but if I get a good meal , I’m happy . Unfortunately since the new year , things have gone downhill here, there is a...
Smokeyjoelondon . 2022-05-19
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Visited with my family on Sunday 16/4/22, the staff were very welcoming and the all day breakfast was value for money, plus the place is animal friendly
Freedom25686188824 . 2022-04-19
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Always exceptional food. My 13 year old sons first visit and can't wait to go back. My mum had the senior 3 course meal for just over a fiver!!! The nachos to share were delicious. The fish and chips were exceptional and as always wonderful...
kimwB4553OW . 2021-12-23
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Didn’t know this pub was here until recently when it was recommended by a friend. We popped in for a drink first and spoke to Holly who runs the pub and she was really lovely and welcoming. After having a chat with her we came...
641Brighty . 2021-12-12
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We had our pre-booked festive meal yesterday afternoon,we sat down at 1430hrs.Hosted by Maire and her wonderful team at The Pinner Arms. Waited on by Harry who looked after our every needs,Harry was excellent. We left at 2040 hrs well watered and very FULL.
joespho975 . 2021-11-17
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Sitting in here today 11th of November Remembrance Day And many locals have been out to pay their respects so have all come in for lunch.sitting here listening to people complain about food timing is out of order with only two members of staff.Sam and...
Djmick-76 . 2021-11-11
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We have been going here alot over the last few months the staff are friendly and always welcoming Stacey especially has been fantastic organising events for the children and families. Food is always lovely and so reasonable I have 2 children with additional needs and...
roseya722 . 2021-11-04
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Wow, this pub is excellent! The service was great! We got served by a blonde guy with lots of tattoos, very good looking bloke if I do say so myself;). He served me with a massive smile and even helped with a selection of wine...
L2203MIrachaelg . 2021-10-26
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We went to the Pinner arms in the evening after work. The service was quick and easy, Harry made us feel right at home showing us where to sit and talking us through the drinks menu. Stacey was more than welcoming and came over to...
Passport56527066608 . 2021-09-29
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Again a walk around Pinner Village Gardens resulted in us going for a meal and a drinkat the Pinner Arms. Again we were greeted by Stacey and looked after by Tee,first class customer service as usual. we had Mac Cheese,Fish finger sandwich and I had...
joespho975 . 2021-09-23
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The Pinner Arms menu is plentiful and a fantastic choice. Every time we eat there the food is outstanding and you never go hungry. You always get a warm welcome from all the staff. What more could you ask for. Delicious food and a great...
kimwB4553OW . 2021-09-23
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Popped into the Pinner Arms last night for a few drinks with a friend of mine, we were greeted by the very friendly Stacey who made our visit, the service was fantastic!
OllieHumphris . 2021-09-10
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Pleasant pub.. Socially distanced. Harry and Stacey were Friendly staff and catered to our needs. Nice atmosphere...
dina k . 2021-09-10
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Sam Stacey Hollie Ellen Harry and the rest of the team extremely friendly welcoming very clean pub.great for all sports big screens very nice food!! Would recommend this pub as the best pub around the area
Djmick-76 . 2021-09-07
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This may only be a Greene king pub that's in desperate need of a refit, but the staff are always happy to help and the food tastes amazing. You really don't expect to get this sort of quality food from a Greene king pub. The...
Voyage793703 . 2021-08-21
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Big up Stacey for sorting us out with good seats for the big game. Always nice coming down the Arms.
599sepss . 2021-07-11
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This is the best pub in Pinner by far! Holly and Ellen gave us the best Saturday night. They have been brilliant throughout the euros and keep us laughing and the drinks flowing. Brilliant service and so good at their job. Deffo deserve a pay...
callumbS2644EJ . 2021-07-10
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Fantastic atmosphere throughout the whole of the euros. Really has been brilliant. Great staff in general, all really friendly especially Ellen would goes that extra mile.
Footyfanatic . 2021-07-10
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I have a difficult autistic child , BUT the young lady ELLEN who served us was amazing with him 💯👍
Karinalynn . 2021-07-09
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My family and I used to visit this pub on a regular basis. After Covid we decided to go back as a family. We were served by this wonderful young lady called Ellen . She had clearly missed being at work and was full of...
Voyage793703 . 2021-07-09
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had a lovely time, the girl that served us, ellen, was great and ensured we had a good time. would definitely recommend !
emilywinifredxo . 2021-07-09
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Came down to watch the England match and it was brilliant. There was a brilliant atmosphere even though there is still COVID rules in place. Holly and Stacey gave great service and tempted us with beer buckets so we didn’t have to wait for drinks...
704mattys . 2021-07-05
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Been in the pinner Arms a few times over the year and since the new manager holly took over the place has gone from strength to strength , its great to see someone so young with so much passion for what they do. The function...
Newby223344 . 2021-06-21
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What a great local pub. The pub has been taking COVID precautions seriously and this makes the experience very enjoyable. Staff are the friendliest staff I have come across and treat you so well. Great value for money, and good food. The menu has a...
nickimcalinden . 2020-12-09
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Been to this pub a few times over the last year and never really wanted to leave a review as nothing really warranted one , however this time I'm proud to say we had an amazing evening , got chatting to the new managers Holly...
Newby223344 . 2020-11-04
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I used to go to The Pinner Arms back in the days when i lived near by. When passing through i decided to see what it is was like since the old manager left. I really liked it i was served by a lovely lady...
Dianelove2014 . 2020-10-29
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I had a good time in the pub with my friends. very friendly staff especially Debra. staff was committed to a high standard of hospitality services. delicious and good quantity and quality pub food. worth it to come again
007manishg . 2020-10-28
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My local pub revisited after a long time away. Great local pub 100% Covid compliment and so nice to get out and feel safe. Special mention to Debra for always making you feel so welcome, always smiling and attentive.
tabernacle69 . 2020-10-28
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Came here for a family meal, such great service from Debra who went above and beyond to make us very welcome and that we was happy with our meal
chiarraim2020 . 2020-10-27
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What a night. Staff are friendly. Was made to fill at home, singing old Irish folk songs with Debra from behind the bar.
G8131QKleeb . 2020-10-27
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Visited here on 26/09/2020, was served by the lovely Debra! Was given great recommendations on shots😍, she was so kind helping us with all the deals we could have and the best bottle of wine, Will defiantly be back!
annanicolev . 2020-10-26
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Great staff ,Debra really friendly and helpful COVID friendly Cleanliness really good Will come back again
patterson888 . 2020-10-26
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Nice chill pub, Debra our server was amazing!! Made us feel comfortable especially with all the Covid regulations going on! Couldn’t ask for a better server! Will 100% be back. Well deserved Debra, keep it up babe
543maggien . 2020-10-26
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Absolute great visit, had a great time thanks to Debra she did a wonderful job, drinks and food were great and I can’t wait till the next time I come here.
joshuasT1957VG . 2020-10-26
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Popped in for a quick lunch yesterday, we haven’t been there since before lockdown after a really bad experience. It looks like the pub is heading in the right direction, under the new pleasant and helpful manager (Holly). I had the halloumi wrap and my girlfriend had the ham and cheese toastie, both were really nice and tasty, it’s seems like they have a new chef as well as the new manager. Even in these covid times it was really evident that the team take this really seriously, test and trace when we arrived, everyone was wearing a mask, (my girlfriend forgot her mask, so it was great to see some spare ones were available with a donation to Macmillan encouraged). The pub was clean and inviting, we’ll definitely be coming back soon.
BobbyF4394JO . 2020-10-03
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I can't fault the staff, they are trying hard under these rules & only doing what they are told ....not there fault that I'm really annoy .They ring the first bell for last orders at 9:15 then the the second bell at 9:30. Then they turn the tv off everyone almost everyone are watching the football which doesn't have long to go . Say they are told to do this, we have to leave by 9:45. I would like to know Green Kings ruling on this or is just local management , it's not a big deal leaving tv on till the end as long as it doesn't go past 9:45.
Graham F . 2020-09-30
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The food was amazing, always is and never disappoints. The staff are always upbeat, friendly and helpful. They have excellent measures in place to keep everyone safe and the whole pub is spotless. Holly, thank you for being so attentive, friendly and for providing us with a great experience.
Pinkflowers55_ . 2020-09-24
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My long walk home from the optician's in Rayners Lane the other day gave me a thirst that only a fresh pint of ale could quench. So I stopped by the Pinner Arms - something I find myself doing more and more often! - and ordered a Greene King IPA. A dapper young man named James served me at my table. As a self-confessed ale aficionado I was impressed by the quality of his pour. Not only was the pint perfect, thanks to his attentive service I felt welcome and looked after. I also appreciated that he wore his face mask properly while serving me!A great experience and I hope to be back for many more frothy pints (but not too frothy) in future.
carlaltaner . 2020-09-11
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It was reassuring to see tables being sanitised between customers and social distance rules being adhered to at the bar. A great no thrills pub, serving good value comfort food. The staff are really friendly and accommodating, especially Donna who despite being busy was happy to smile and chat with customers.
WooWoo36 . 2020-08-24
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My wife and I have been coming to the Pinner Arms since we moved to Pinner 16 years ago. We have always eaten here many thanks to Chef Gelu,who has cooked our meals over these years. Many thanks Gelu,all your meals are first class.
joespho975 . 2020-08-22
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Served by Tom, lovely bartender - enthusiastic, happy, good vibes everything you want from a bartender! Donna clearing tables was so lovely and polite and made us feel so safe! Glen was the host and not only showed us to our table but came and found us and moved us to a better table when it became available- after being cleaned! Honestly blown away by the service. Each and every staff member had the biggest smile and was so friendly. Drinks and food 10/10.
Ellis B . 2020-08-21
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Harry was a lovely person, very helpful regarding their app, very attentive, even providing a water bowl for our dog. The rest of the staff were also efficient and friendly. The food was perfect, hot, tasty and good value. The cappuccinos are gorgeously creamy.Thank you for a great visit.
mandtskinnet . 2020-08-15
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Top service during these unprecedented times, feel at home and the staff are all so helpful considering they’re working under such different conditions. Special mention to one of the barmaids Donna
Louism7004 . 2020-08-15
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Came in on Friday evening to watch the football. It was very busy but I still felt safe from the coronavirus. Front of house was impeccable. I think his name was Glenn. The customer service was seconds to none. The thing I like mostly about the people working in the evening is they are energetic kind and caring.
ManlikejoeyB . 2020-08-14
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We were a party of 6 adults and a toddler for my son's birthday. We went for lunch, service was fantastic - we had Team A - all staff very polite and extremely attentive.We had a large order of food with sides and all the food came out on time, together and hot and was very good. The chef was called Gelu.We have already booked to go back next week.
Hazdeb . 2020-08-13
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Welcome is always warm, eaten here a few times, food is hot and delicious, best value ever. Brought the whole family who enjoyed both the food, and friendly atmosphere,Danny the manager And his staff go out of the way to make you feel welcome . Service is great, drinks served quickly and food hot. Great local. Would highly recommend.
Jeannie S . 2020-08-07
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I have been here several times now and the customer service is fantastic. They are attentive and polite and nothing is too much trouble, especially Danny the manager who is very helpful. Fantastic atmosphere and very well run. Would definitely recommend.
555lyn . 2020-08-07
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Staff are really friendly, amazing value for money on food and a really good selection of drinks. Great experience all round.
W8076PHjackt . 2020-08-05
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We had a family lunch at the Pinner Arms and had an excellent experience. The food was great, the service was brilliant ( best service I’ve had in a long time) and hygiene standards were excellent. Very impressed and would certainly return.
juliemcdonagh . 2020-08-04
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Popped in for quick drink and was greeted very warmly by Debbie. Felt very safe, everything explained very clearly. Service was very friendly and efficient. Would definitely pop in again if in the area.
TrailBlazer746326 . 2020-08-02
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I went for a Family meal with my qife and 3 children we arrived at the pub at 8:10pm only to find out that the kitchen was closed and there was no dinner. There was no reason given as to why the kitchen was closed nor was there any signs detailing why and there was nothing on the website. This ruined our Famy night out as we had to go home and get a takeaway which only made our night later anf later for the kids.!!!NOT IMPRESSED AT ALL!!!
T8720RKwayneb . 2020-03-11
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Over the last several years I have seen management come and go. Some were poor and some were average at best. The current manager has brought life back to our local pub which was badly needed. He has great people skills and as a result it is always pleasant to go for a drink or two where you feel welcome. He has great plans on improving the pub, social events and we are all looking forward to it. Hopefully, some of the locals who left might now come back, after all, it is a local pub for our community. Also, great pub to show all the sporting events!!!!
Wander716080 . 2019-11-22
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Just wow! We attended a party for a friends engagement and I must say we had an amazing time. This was helped with the great choices of alcohol and fantastic bar staff. One member of staff really stood out to me... Danny! He was so helpful with every request and went above and beyond to make all of us feel welcome. Thank you Danny for just being so lovely! We will be back in the future for sure! X
R9191MDdonnab . 2019-10-27
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We had our engagement party at the venue and the staff made it an amazing night. So helpful and happy!!! The function room was clean and tidy, the manager was very accommodating and the night was fantastic.
Cheetahhead123 . 2019-10-27
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Myself and my friend had lunch here today and were disappointed to be served up extremely overcooked chcken kebab/chicken strips which were baked to a crisp. All of the chicken pieces in batter were so dried out and crunchy and looked as if they had been either kept hot for several hours or reheated from the previous day - not surprisingly it was like eating cardboard with no flavour whatsoever. Obviously the staff saw nothing wrong in serving up such poor standard food!We will definitely not return to the Pinner Arms and would not recommend the food served up! Definitely not good value for money!
elizdonohoe . 2019-10-26
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Whilst trying to buy a pint I was told that my drivers license was fake and that it had been confiscated. Obviously it was not fake and was the driving license I’d been using for 5 years, I’m 23 now. Also I needed my driver’s license the next day to pick keys for the flat that I’m renting. I logged on to the online dvla website to prove that I had a driver’s license and even showed them my passport to demonstrate that this was me but they wouldn’t just admit they got it wrong. Also I was told to sit down and that the manager would come and talk to me and he never did and when I asked at the bar again I was told that he wouldn’t speak to me. Whilst I don’t disagree with the sentiment, it was handled very poorly and the staff were rude and wrong. They said they had passed on the ID to the police but having rang the Pinner police station they had not yet. This has left me without my ID for who knows how long. Not impressed as I was made to feel very uncomfortable and they have effectively stolen my property until I get it back.
Will T . 2019-09-15
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Jayan served me very well,upselled at every opportunity as propably trained I presume,Sam was also very good and seemed too be running the shift,great job guy's,keep up the good work gk
andy w . 2019-09-04
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Shame to have to write this at all really as I am not usually made to feel uncomfortable in my local. Unfortunately a member of staff makes me feel that way and considering I have been drinking is this pub for over 25 years, I have decided to go elsewhere. What a sad situation and I know for a fact I am not the only person to feel this way. When a member of staff thinks they are above the customers then I think you have a problem. Never mind though I am sure they will remain and whilst that is the case, you won’t be getting my hard earned money anymore!!!
Guiny1 . 2019-06-18
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I was extremely pleased with my visit due to one special lady by the name of Ellen. She had served me with such energy and tended to my every need. I would continuously go to that pub just to have her serve me as she is a brilliant barmaid. Thank you for such a good service.
Lauren W . 2019-05-26
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We came here for dinner with 2 kids & 4 adults, having been here before we just wanted some decent food and weren’t disappointed. Conor introduced himself and made sure we had everything we needed for our meal & was really helpful. The food all came out together & was better than expected. The vegan options were a nice surprise, I had the sweet potato & chickpea curry which I really enjoyed & the kids loved their cookie “pizza” dessert. There’s plenty of options at really decent prices, value for money and the atmosphere was much more family friendly than it’s been in the past. We will be going back again soon.
LisaGlyn . 2019-05-24
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This place has improved since the last time we met up here for midweek drinks. the staff are pleasant & helpful, it’s clean and we were served immediately each time at the bar. It’s reasonably priced, the music wasn’t too intrusive and the atmosphere was lovely.
103ams . 2019-05-24
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I will keep this short as this is my local pub. Had Sunday lunch. Cost £11 for a roast which was cold stewed and to be honest the worst roast I’ve ever had. Ate in this pub a few weeks ago and unfortunately it was the same. Won’t be eating there again, which is shame as it’s been my local for over 20 years.
tabernacle69 . 2019-04-28
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After a few bad experiences over the last couple of years I would like to say how happy I have been on my last few visits. The new manager, Connor, who seems to be there every hour of the day is doing a wonderful job. The pub is clean and welcoming, glasses and plates are being cleared and the staff are smiling. Friends of mine who have stayed away away have been back in and have been equally happy. Long may it continue!
RwilliamsF57 . 2019-04-10
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Love the pinner arms very friendly pub lovely helpful staff. Deana very friendly happy amazing infectious laugh. Lovely lady will definitely go back again
457cameronr . 2019-04-08
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i come here quite often, clean, easy parking, nice food, nice waitress(deana) and cheap prices......
50pence777 . 2019-03-27
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I was invited for a drink last night by a couple of my friends. As I arrived I was greeted by a very welcoming women called Dina. She was very quick serving us and always had a smile on her face and made me feel right at home. I sat down in one of the booths I looked across to dina who was chatting to the locals and realised she was also putting a smile on their faces is well. This women is truly the life and soul of the pub. Definitely will be coming back again.
Mattqpr . 2019-03-20
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Had a good lunch today the staff were very welcoming especially a lady called Deana. Very helpful and chatty and because of her I’ll be visiting again
robcarstairs . 2019-03-12
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A nice enough pub, spacious and busy... Some problem with the kitchen meant no food was available. Signs made that clear from the front door...
HirenHH . 2019-02-19
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Nice food, good prices, family friendly, nice staff! Always visit when I am in Pinner. Really recommend it
MariaT5325 . 2019-02-09
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Was verbally abused by Deena , completely unacceptable. David was aware she completely lost her cool. I only wanted a taxi because my phone died
Mitchell C . 2019-02-09
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We have been coming about once a month for several years. Whilst there has been a regular turnover of staff, the friendly welcome we receive from both new and old staff is of a consistently high level. A special note should be made of Alexis who as well as being polite and helpful displays a real talent in providing excellent coffee. The 2 meals for £9.99 daily offer enhances the experience
pinnertoyboy . 2019-02-08
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Was greeted by a barmaid called Deena who was very friendly and welcoming. Great pint and lots of chat.
liamkieronconway . 2019-01-28
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Came here for a festive fayre, had all 3 courses, food was absolutely lovely and done within a reasonable time, big shout out to the chefs as it was quite a large booking!! Not forgetting the Staff, they made the meal much more enjoyable, went out of there way for all requests made and the table was layed beautifully, was able too talk to the staff, loved the whole family vibe, makes you feel apart of something much bigger than just any old pub, lots of smiles and really enjoyable!! Thank you all again will deffo be coming back in the new year that’s for sure!!
Shelly12348 . 2018-12-16
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I have been a regular here for years and it drives me mad that I cannot connect to their wi fi. Pubs wonder why people don't patronise them and yet they use a low and lousy wi fi connection that doesn't work. It's the cloud. You'd have to be desperate to use that.
annettesE9880PG . 2018-11-08
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This used to be a regular Friday lunch spot for us, but after today it will be the last time we visit. Firstly we waited a good fifty minutes for the food to arrive, then when it did appear my order was wrong. The chips were stone cold and soaked in a sauce which made them soggy and uneatable. I told the server it was the wrong order and was offered a replacement, but having waited so long for service I decided to make the best of it, but ate little of it. Secondly the two servers seemed uninterested in the customers, not smiling or being friendly and made no effort to see if we were happy or not with our food choices as is usually the way. The manager was courteous and apologetic and offered us our money back which we accepted. OK maybe it was just an 'off' day for them but whatever we will not be returning.
Donna-MariaLondon . 2018-11-02
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Came here with 3 other mums and there newborn babies. It was a bit nerve wrecking being the first outing with the babies but the pub staff were amazing. They didn’t rush us to order despite we had been sitting and catching up for at least half an hour. The food was really nice also and good quality. All staff were friendly and made the babies a first outing a pleasant one!
521shilam . 2018-08-08
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The pub just happens to be of reasonable distance between us friends so this is why it was picked. The food is average pub grub and reasonably priced the service was good and I was pleased that they were happy to have young children there kids menu has a good amount of choices in it.
MariaH7210 . 2018-06-13
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Going to sound like a moaner here.....
pnc80 . 2018-05-26
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Another fabulous meal! Hot, well presented, excellent value for money and most importantly very delicious. Two lovely ladies serving. Very clean comfortable sitting areas in and outside. Very popular place this afternoon and still did not wait long for meal. Good choice of drinks too. Well worth vidit
AJChes53 . 2018-05-18
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We always find it relaxing to sit and have a drink here, especially while taking a stopover while walking in our local area. Always friendly service and clean
AJPinner50 . 2018-05-08
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Twelve of us went to the Pinner Arms for Sunday lunch. We enjoyed a delicious lunch, beef cooked well, fresh vegetables and good Yorkshire pudding. Good choice of meals for children. Friendly staff, prompt service. Excellent value for money. Would highly recommmend for a family and for all ages.
JaneSocial . 2018-04-15
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300 Opinions
Very quiet place. The whole restaurant was empty besides two of us Service was impeccable from a young waitress who was polite with good customer service. However they need to have more vegetarian options for starters and mains. I had halloumi baguette with couple of roasted veg in it. Halloumi tasted very dry and chewy. Shame on selection and quality of food. Rolls were warm from outside but cold inside. Probably microwaved. Place and service is nice, if only they improved the quality of vegetarian food.
Very quiet place. The whole restaurant was empty besides two of us Service was impeccable from a young waitress who was polite with good customer service. However they need to have more vegetarian options for starters and mains. I had halloumi baguette with couple of roasted veg in it. Halloumi tasted very dry and chewy. Shame on selection and quality of food. Rolls were warm from outside but cold inside. Probably microwaved. Place and service is nice, if only they improved the quality of vegetarian food.
4 Opinions
Went here for the best shakes in London, but really do the staff have to look so forlorn? Is working there so bad? Would a smile be so hard?
Went here for the best shakes in London, but really do the staff have to look so forlorn? Is working there so bad? Would a smile be so hard?
79 Opinions
We live nearby and pop in occasionally for cream tea on special occasions. It's always been somewhere between good and great for food and service. But this last trip was a bit like visiting Fawlty Towers. We wandered around trying to find someone, anyone, that might work there. Eventually someone gestured in the vague direction of a cold room with stark, uncovered wooden tables. Eventually, about 15 minutes after we sat down, someone offered us both a menu. About 15 minutes later we asked for water... this request was satisfied eventually. So about 30 minutes in and we had water. We tried to order but at that point we realised that we had different menus. So these menus were whisked away and we had only our water to entertain us... I'll stop there but it wasn't great. Borderline awful. It's gone from delicious treats and great service in a beautiful tea room to water in a cupboard. Good luck.
We live nearby and pop in occasionally for cream tea on special occasions. It's always been somewhere between good and great for food and service. But this last trip was a bit like visiting Fawlty Towers. We wandered around trying to find someone, anyone, that might work there. Eventually someone gestured in the vague direction of a cold room with stark, uncovered wooden tables. Eventually, about 15 minutes after we sat down, someone offered us both a menu. About 15 minutes later we asked for water... this request was satisfied eventually. So about 30 minutes in and we had water. We tried to order but at that point we realised that we had different menus. So these menus were whisked away and we had only our water to entertain us... I'll stop there but it wasn't great. Borderline awful. It's gone from delicious treats and great service in a beautiful tea room to water in a cupboard. Good luck.
5 Opinions
The staff is absolutely unprofessional and rude. No courtesy, no smile, condescending comments, raised voice and never accept their miserable. The jug of water they keep are filthy and absolutely unhygienic. Extremely awful!! I am utterly dissatisfied!
The staff is absolutely unprofessional and rude. No courtesy, no smile, condescending comments, raised voice and never accept their miserable. The jug of water they keep are filthy and absolutely unhygienic. Extremely awful!! I am utterly dissatisfied!
71 Opinions
This is one of our favourite eating places the ambience is great ,very smart,but comfortable. The staff are always attentive,the food is delicious and always of a high standard,we have visited here many time and will continue to do so.
This is one of our favourite eating places the ambience is great ,very smart,but comfortable. The staff are always attentive,the food is delicious and always of a high standard,we have visited here many time and will continue to do so.