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4,0

Based on 1.865 opinions finded in 3 websites

3.5Ambience4.0Cuisine3.5Price4.0Service
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Was here for the restaurant, not the rooms. Food is great, highly recommend.

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David Hickey . 2024-03-02

MORE AT Google

Superb food, great service at a reasonable price, the salmon and prawn curry was delicious. Definitely will be returning

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Colin Nutt . 2024-02-20

MORE AT Google

Nice location. Visited for a meal on my birthday with my family. Have to say it was average at best. Average food , Average Service.

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David Hart . 2024-02-07

MORE AT Google

Fantastic place ! Feels in the middle of the countryside

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R B . 2024-01-27

MORE AT Google

Was recommended this restaurant to eat and wow we were blown over how nice the surroundings were and how good the food was. Atmosphere was sldo good.staff were brilliant. Will be comming back defernatly

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Debbie Hinton . 2024-01-07

MORE AT Google

Lovely cave bar, however for drinks I think they have just 4 tables. (Lots for food)

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Martin Bryant . 2023-12-27

MORE AT Google

Varied menu with lots of choice - vegetarian, fish, meat starters and mains plus sharing platters. Nice touch that you can have some of the starters as mains too. Food was good, big portions, well presented. Set in lovely surroundings, nice atmosphere and friendly staff. Parking can be a challenge although you can usually find somewhere to park on the road.

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anotherthistle 2 . 2023-12-22

MORE AT Google

Great service. Friendly and welcoming. The cave is stunning and so unique. Atmosphere was lovely. We'll definitely be back again.

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Tammy Foster . 2023-12-19

MORE AT Google

8 of us stayed Friday to Sunday for a wedding. From beginning to end the staff were wonderful, as was the food. Would thoroughly recommend. We will be back!

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Karen Harris . 2023-12-18

MORE AT Google

Always first class! The staff are excellent, and the food delicious!

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Karen Weston . 2023-12-17

MORE AT Google

Fantastic hotel, very clean and convenient to Royal Tonbridge wells. I will definitely be back. Thank you

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Jason Salisbury . 2023-12-15

MORE AT Google

Family visit to the restaurant was an enjoyable as ever, delicious menu and good range of cask ale.

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Tom Chown . 2023-12-10

MORE AT Google

Excellent venue, great food,service and atmosphere. Can't wait for the roof terrace to open!

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James Reynolds . 2023-12-02

MORE AT Google

We just loved the quirkiness of this building and the style in which it was decorated really did match. The room was very comfortable and relaxing and we had a wonderful nights sleep. The staff were all lovely however there were several issues which really shouldn't occur in such a costly establishment. The tea/coffee station was not very well equipped unless you like a range of flavoured teas from around the world. I prefer a good old fashioned cup of tea of which there was only one tea bag. 2 cups provuded but only one saucer and only 2 sugars. Luckily I don't take sugar and my partner only 1 however there should always be enough not to worry about these things. Water left in the kettle and coffee machine is also not acceptable. A fair amount of dust on the TV, bed, window blinds, top of the bath etc. Otherwise, very clean. In the restaurant/bar the chips were overcooked on both of our meals however this appeared standard when looking at other meals. During breakfast, our cooked orders were taken however when delivered, one was completely wrong and the other, cold.

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Nicky Balch (Nix) . 2023-11-26

MORE AT Google

2 night stay, super room, breakfast and evening meals fantastic, all staff brilliant, wonderful experience

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Michael Portlock . 2023-11-21

MORE AT Google

Amazing food as usual, the burger is such a winner. Thank you to the lovely staff, especially Olaf, who put up with our family’s terrible jokes and was extremely patient with our giggles. Thank you Mt Edgcumbe!!

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sophiecake . 2022-04-22

MORE AT TripAdvisor

We had a perfect evening at Mount Edgcumbe on Saturday 9th April. I booked the private dining room upstairs for a party of eight. We were looked after primarily by Charlotte who is a first class waitress! The menu was interesting, the food was beautiful (visually and the taste) and served promptly but not in a rushed manner. We all felt very well looked after and nothing was too much trouble.

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karensV3616FS . 2022-04-11

MORE AT TripAdvisor

Thoroughly enjoyed our night away. This quirky boutique hotel was a great choice. Our bedroom was beautifully designed and spotlessly clean. We were in Room no.1. Customer servive was excellent. Staff were friendly, breakfast was delicious and nicely presented. Dinner downstairs in the pub that evening was very tasty too and again nicely presented. Would highly recommend

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Clare H . 2022-04-05

MORE AT TripAdvisor

Our book group just had drinks and conversation and Magda looked after us splendidly. The overall environment is perfect for our meetings.

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G6500IHjohnb . 2022-04-01

MORE AT TripAdvisor

We had lunch in the marquee which was pleasant. The staff were excellent and Charlotte looked after us extremely well. The slightly disappointing part was the Sunday lunch itself. The meat and roast potatoes were not to a high enough standard and they were not enough vegetables. The sticky toffee pudding though was one of the best I've tasted.

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donmecon . 2022-03-25

MORE AT TripAdvisor

As a couple we pop in on a regular basis and this week we arranged for another three couples to join us. The food, service and attention was excellent (as usual) and all the couples waxed lyrical about their experience, asking for us to do this once a month.It was a lunch so most of us opted for nibbles to start off followed by starters, followed by various coffees. A lovely lunch for all.

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Jack H . 2022-03-23

MORE AT TripAdvisor

From the moment we were seated, our waitress Magda was exceptional, very attentive to detail, didn’t mind our banter despite 5 of us order various versions of the burger, drinks were regularly serviced, food was good from the sharing platter starter to the burger with chorizo to the honeycomb ice cream to finish, a really enjoyable evening with tables nicely spaced out in the heated marquee and great service from Magda

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tjr895 . 2022-03-22

MORE AT TripAdvisor

Magda was fantastic. She was friendly, attentive and made us feel very welcome and relaxed. She made our visit special.

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amandapE2582QL . 2022-03-19

MORE AT TripAdvisor

Magda was an amazing host. Food was great. I most of our party had the fabulous burger. Lambs liver was great Such a fun evening. Thanks

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nic162725 . 2022-03-19

MORE AT TripAdvisor

This is not a fussy, flourishy place - and all the better for that! Two half-size sharing platters (at the suggestion of the server ) made an excellent starter for four of us. The fish platter was especially good; whitebait, squid smoked salmon etc. All very tasty. Then beetroot risotto was really good and the burger was one of the best I have had. There was a good selection of wines on offer.Service was friendly and efficient. Initially we were placed in the marquee extension, but we were moved inside at our request. It was a good move as the inside is much more cosy and characterful. We'll be back.

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IgnorantBystander . 2022-03-17

MORE AT TripAdvisor

Magda is an absolute asset to Mount Edgcumbe - polite, thoughtful and very friendly! We shall return and look forward to seeing Magda again :)

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emmasY5575LL . 2022-03-12

MORE AT TripAdvisor

Highly recommend the selection of nibbles, baked camenbert and the nachos. Great taste and value and phenomenal service from our waitress Magda 😊

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EvaHodges123 . 2022-03-12

MORE AT TripAdvisor

From the moment my travelling companion and I arrived at Mount Edgcumbe hotel we were made extremely welcome by the hotel’s brilliant young team. We couldn’t have wished for a better and more comfortable twin- bedded room.The quirky decor and attention to detail throughout was much appreciated. The breakfasts were generous and the lunch and dinner menus were particularly good leading to us eating in-house each night of our stay. We would thoroughly recommend the Edgecumbe Hotel, a great base for visiting the many delights of Kent and East Sussex.

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mannigumm . 2022-03-08

MORE AT TripAdvisor

stayed last night in s lovely bedroom with delightful detail in every way. Delicious breakfast and staff friendly lovely and really helpful.

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Jenny N . 2022-02-27

MORE AT TripAdvisor

My second visit and as with the first, it was outstanding. The Mount Edgcumbe is tucked away in the rocks but still within very easy walking distance of the main town of Royal Tunbridge Wells I was met promptly and taken to my room which was absolutely spotless. The room was well furnished and comfortable. There was a great choice of coffees and teas and a nice touch was the biscuits (shortbread I think) The shower was great and again, the shower room absolutely spotless. I ate in the restaurant in the evening and there was an excellent choice on the menu. The service was outstanding and again in the morning when I had breakfast. The service was perfect both with the restaurant and the hotel All in all, a fabulous family run hotel and restaurant. With quality and service like this they cannot fail to succeed

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Costa602014 . 2022-02-21

MORE AT TripAdvisor

What an excellent venue, restaurant and staff. I messaged the Mount Edgcombe to arrange a birthday dinner for 12 and was offered a private room on the Saturday night. The room was fantastic, comfy sofas with a log fire for pre meal drinks, dedicated waiting service all evening, and when we were ready a beautifully set table for our meal in an adjoining room. The food was ordered 48 hours in advance, 3 courses for 12 people, and was served expertly with a minimum of fuss, the food was wonderful without exception and the whole evening was made a special occasion by a really professional team and a lovely setting.

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john m . 2022-02-21

MORE AT TripAdvisor

We stayed here for 2 nights in early Feb 2022. It really is a lovely hotel. The rooms are well appointed with all facilities. The cleanliness is excellent - my only comment would be to clean the shower plugs (but then I am a little obsessed about dirty plugs!!). The breakfast were tasty. The first day we had a full English and the second fresh fruit with yoghurt. The staff are really friendly and are very willing to help.We will stay again.

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HG1961 . 2022-02-16

MORE AT TripAdvisor

Such a good experience today. They promptly answered my emails about bringing a dog and booked us in with a slightly flexible lunch slot. Dog water bowl was brought immediately without having to ask. Amazingly tasty vegan sharing board and plenty of it. Excellent, friendly service. A very enjoyable stop in the middle of our walk and a lovely location too.

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PMBai . 2022-02-05

MORE AT TripAdvisor

We visited this pub for lunch with another couple. Friendly welcome from the staff. You can eat in the pub or on a warm and covered terrace. Simple menu with traditional pub grub plus some new thinking. The food was delicious, hot and high quality. Thomas was a professional and entertaining waiter. Thank you

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chrismC7799MZ . 2022-01-05

MORE AT TripAdvisor

Staff lovely and helpful; outside area well spaced and makes you feel comfortable in a Covid world, and the food and drink are wonderful. And if it’s still on the menu you should absolutely try the sour cherry and amaretto ice cream!!I’ve been coming here on and off for 30+ years it’s always been good but never better than it is now.

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Pastille71 . 2022-01-05

MORE AT TripAdvisor

I’ve been here 6 times now, always amazing food, lovely staff, very enjoyable visits. 10000000% recommend. Only downfall is can’t run a tab if you’re in the snug/ cave. Even if you ask to leave a card behind the bar. This isn’t enough obviously to not visit again of course will be back many many more times. Just tricky when you’re ordering food to share as a group and drinks, and going to be there for quite a few hours. I understand the reason that they’ve had people up and leave without paying which is awful. But still think it should be either pay now/ leave a card. Let the customer have the option. Hopefully they will change this rule in the future to make it easier for customers visiting with friends! :)

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OwenGG89 . 2021-12-28

MORE AT TripAdvisor

Absolutely fabulous lunch in one of the private dining rooms. Everything was organised perfectly for our small festive celebration. The food was exceptional and the service discreet and super efficient. A hidden gem nestling in The Common and definitely streets ahead of the obvious corporate competition.

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debbiecA3566AH . 2021-12-22

MORE AT TripAdvisor

I have stayed in many hotels in Tunbridge wells and this was the first time at Mount EdgcumbeI have to say it is without doubt one of the best hotels in the area. Service was excellent from start to finish and the accomodation was fabulous. The room was impeccable, very tastefully decorated and everything was immaculate. I was hugely impressedThe bathroom too was perfect in every wayI also ate in the restaurant and again service was superb and the quality of the food very good All in all a great experience and I shall certainly be staying again

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costas751 . 2021-12-19

MORE AT TripAdvisor

Great Xmas feast and good well priced wines. Excellent choice of beers served with first class friendly efficient service. Lilly was particularly good and ensured our glasses remained topped up.

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Alan C . 2021-12-18

MORE AT TripAdvisor

Great surroundings, excellent food, beer and wine enjoyed by 9 friends from a walking group. The service was attentive, timely and friendly. Lilly played a key part in making our pre-Christmas gathering a real joy - thank you!

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205normanl . 2021-12-18

MORE AT TripAdvisor

Lilly provided excellent service to a group of 9 and entered into the spirit of the day too. We had a private room and there were no gaps in service on drinks or food.

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neilwM6578GA . 2021-12-17

MORE AT TripAdvisor

A group of 14 sat down to a very enjoyable and delicious meal. Everything served on time and piping hot. Staff were very welcoming and took great care of us. Lovely ambience and can't wait to visit again. The Four Seasons Walking group

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G4253NDkathrynk . 2021-12-15

MORE AT TripAdvisor

So cosy and welcoming. Great menu choices although someone would have loved bread sauce with their Turkey. Lots of veggie options. Festive crackers and bubbles provided,

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Judith M . 2021-12-07

MORE AT TripAdvisor

Thank you to the team as always for a truly lovely meal and drinks. We requested the table we had when we celebrated the baby shower two years ago and they accommodated our request for the same table for the now born Sienna's birthday without even hesitation which meant alot to us and made it extra special. The decorations were beautiful as ever and I have no faults - thank you and who knows we may be having Sienna's 4th birthday there too! Keep up the good work team X

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Nautically-Nat . 2021-12-05

MORE AT TripAdvisor

I have been attending this establishment for a number of years with friends for our monthly book club. Post Covid, the staff are notably unfriendly and clearly keen to empty the pub as early as possible. Despite being a small group of 50 year old women, they refused to let us have a tab - the reason being that we were sat near the door (we had, in advance, booked the cave area). Presumably they thought we would leave without paying? We were given “a couple of minutes” to finish our drinks that we had ordered a short time earlier (they admitted that they had forgotten to call last orders) at 11pm so we felt rushed to leave and overall unwelcome. No apology was made. Poor service and unwelcoming atmosphere despite lovely surroundings. No wonder the pub was empty so early!

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Henderson_21 . 2021-11-25

MORE AT TripAdvisor

Excellent service and a well appointed, spacious room.We’d like to say a special thank you to Magda, who looked after us so well during our evening meal.

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dougalarse . 2021-11-15

MORE AT TripAdvisor

We had an evening meal here recently. Everyone thought the food and ambience were great. Very good service, too

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Peter W . 2021-11-13

MORE AT TripAdvisor

I have been meaning to write a review of the Mount Edgcumbe for some time due to the many visits over the last three years. We have generally always visited as a family group of between four and nine people and had fantastic food, drinks and service on every occasion.Private dining has been available when we have had a large group, outside dining during Covid times and the cosy downstairs for everything else in between. Our group also includes a few different allergies which have been catered for without any fuss and with the usual great service and humour. Sunday lunch is always excellent with all the trimmings and optional extras if you're feeling up to the challenge.The evening menu has some great options as well but it's probably the fantastic service that keeps us coming back, such a wonderful team.If you haven't been then get booking.Will

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WillF859 . 2021-11-11

MORE AT TripAdvisor

I visited this restaurant with my family and we discover amazing food, lovely atmosphere and very friendly staff especially waitress Magda. She was ver nice, professional and polite. 100% I will recommend this restaurant and we will be back there soon.

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V6745TUmonikat . 2021-11-06

MORE AT TripAdvisor

Stayed at The Mount Edgcumbe for 1 night after suggestions from some friends. We stayed in room 3 which was lovely and cosy. The bed was super comfy and we loved the entire room (especially the coffee machine!) On arrival we were greeted and shown to our room by Emma who was excellent and really friendly. She made sure we were happy and answered any questions we had. Couldn't have asked for better service!We also visited the bar in the evening downstairs and shared a bottle of wine in the little cave seating area. The whole bar and restaurant area is super cosy and has a very homely vibe to it. You don't find many places with a cave in it that's for sure!The service from all the staff was great and we were also suggested some places to visit as we were planning on popping into the main high street area just down the hill before we left in the morning. We took a lovely walk through the Pantiles which was lovely too. Definitely going to be returning as there is so much to look at!Also we had the full english breakfast which was lovely. Can't fault the food at all. The entire stay and experience was perfect. Couldn't have asked for more. Super happy! Thank you to all the staff for such a wonderful stay, and to Emma for the 5 star service and a good laugh too :)

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Lucas_SM212 . 2021-10-12

MORE AT TripAdvisor

A real Gem. Great location. Great room. Great service. Amazing breakfast. The Team here are very professional and pay attention to small details. Excellent value. Thankyou

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Jasmine18_12 . 2021-10-06

MORE AT TripAdvisor

We had a lovely time, with some delicious food, great service and fab atmosphere. The waitresses were really helpful, and nothing was too much trouble. The food was yummy, and loved the outside inside space allowing dogs to come in too.

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AndrewR1104 . 2021-09-19

MORE AT TripAdvisor

Stayed for two nights at this hotel. Staff most welcoming and friendly. Lovely room with bath. Very clean and attritive décor. Lovely cover balcony with independent table heaters (not required). Restaurant food was excellent. Wonderful BreakfastJust 10 minute to town centre. Good shopping centre BUT very disappointed with the "Pantiles" DIRTY and RUN DOWN.Only down side was as it was a bar service only at table. So every time my wife and I had a drink( NO FOOD) a 12.5% charge was added to bill. OK I except it when in restaurant . To charge me 12.5% to bring a drink 3 meters is a bit EXTREME. Left a very sour taste in my mouth.

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SailorD101 . 2021-09-13

MORE AT TripAdvisor

Booked here based on reviews and wondered if I would be disappointed. But v impressed by service and the quality of the food. I had watermelon salad then the lamb and booked were excellent.

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Christopher186364 . 2021-09-02

MORE AT TripAdvisor

Very good staff who spent time explaining the menu and proving a list of items containing garlic which one of our party cannot eat. The food was very nice and I recommend the salmon pate for a starter and the burger for a main. An upmarket pub with great service,

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lhscontrol . 2021-08-28

MORE AT TripAdvisor

Great location on the hill overlooking town, and a great place to eat and drink. Plenty of space and great staff.

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PeteLucy434 . 2021-08-26

MORE AT TripAdvisor

Many thanks to Anna, Lilly and the team for creating a wonderful and memorable evening for my son's 18th birthday party. The private dining room and lounge area we hired was perfect and out of the way of the other diners, the food and service were both great, and Lilly looked after us fantastically (while managing 20 enthusiastic 18 year olds!) Thank you for a brilliant night. :)

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Y3344TWjoannaw . 2021-08-18

MORE AT TripAdvisor

Great location for walks all around and stroll into town. Superb service over our 2 night stay, such a brilliant team of people, heads and shoulders above most other places I have stayed. Nothing was too much trouble. Moved cars round so we could park! (minor criticism re parking. Restaurant vv. Busy in the day so if you leave in the morning you may not get a space. Suggestion would be to have a couple of resident parking spaces only? Hotel tastefully decorated everywhere with lots of quirky bits to add interest. Room a bit on the small side with small shower room but spotless, very well appointed with everything you need including excellent mirror for makeup (!), coffee pods, loads of teas and hot choc etc. Really comfy bed, air con if needed, excellent sleep both nights. Fantastic breakfast selection, service and quality. Brilliant coffee. Your staff really are wonderful. 100%recommend. Thankyou!

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puertollano99 . 2021-07-31

MORE AT TripAdvisor

We had a lovely night away break here last weekend. We live not far away but this was an ideal hotel right in the centre of TW that I didn’t even know about, before we went, as it is so well hidden in the Parkland. As a result it feels like you are in the countryside rather than a town. The staff were all very friendly, helpful and happy. The room was very nicely decorated and presented and we especially appreciated the air con on a very hot night. Unfortunately we were not able to book an evening meal as it was a Sunday and only nibbles and sharing plates are available after 5pm on Sundays. However, the hotel is perfectly located for easy access to the copious alternative bars and eateries in the Pantiles and rest of TW so this wasn’t a problem. Breakfast was generous and very tasty and cooked to order, though it did take a long time to be served - which helped build our hunger even more that was probably just as well!Overall this is a great hotel and will recommend to friends and family and will definitely return if we get the chance again in the future - thank you.

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mdb9999 . 2021-07-22

MORE AT TripAdvisor

This hotel’s rooms have a boutique feel and are stylishly decorated and very comfortable. The hotel is a short walk from the lovely town centre. The characterful restaurant serves excellent food and the staff were really friendly and attentive. Great place to stay and eat.

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x-myview-x . 2021-07-17

MORE AT TripAdvisor

I'm impressed with the service here and the food is good quality and fills me up. I have non alcoholic drinks and they are well priced. I don't feel like a second class diner just because I'm not knocking back wine etc.

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571josephines . 2021-07-10

MORE AT TripAdvisor

We stayed in this lovely hotel for 3 nights. The room was spacious and comfortable. The hotel itself is well appointed and full of charm. Staff (especially Anna) were considerate and helpful throughout our stay. Dinner was excellent (although a surcharge for a sprinkling of Parmesan seemed excessive!) and breakfast was adequate. Definitely recommended.

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londonfoodie81 . 2021-07-01

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This was an total treat. Food was superb, service was the right balance of attentiveness and friendlyness. Excellent value for money we would certainly return to this restaurant again.

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352bernadettef . 2021-06-26

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Took dad out for a belated father's day lunch. The choice on the menu was phenomenal. Exceptional service and fantastic food. Will be definitely returning.

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711hannahv . 2021-06-22

MORE AT TripAdvisor

Invited some friends to stay and dine at the Edgcumbe , so glad we did, they loved it as much as we do. Food, staff, and company all amazing! I feel another visit coming on Mr and Mrs Hunwick!Keep up the good work Team Edgcumbe!

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JoR1965 . 2021-06-12

MORE AT TripAdvisor

Honestly one of the best meals and boutique B&B stays we've ever had, set in a gorgeous location really close to the Pantiles and main town but surrounded by woodland walks. The best of both for a weekend away in Kent! The big stuff - beautiful, historic, characterful, clean and welcoming from the minute we parked up, checked in and sat for early evening drinks. Amazing beds, powerful shower and all mod cons with attentive and friendly staff. The little stuff - very clever uniquely different decor with superb British made toiletries, including our own mint hand sanitiser that is a welcome difference from the generic alcohol rub most places are using. The food was simply excellent, with local produce where possible and great choices. We had the asparagus starter, with swordfish and could have eaten all the desserts! Great wine menu and staff know the menu really well so trust them for recommendations! Breakfast was also amazing, simply good quality and cooked well - especially the scrambled egg with parsley.Our friends recommended this place as they're local and it certainly didn't disappoint. We will absolutely be back soon (if we can get booked in to this rare jewel in the Royal Tunbridge Wells crown)!

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Emshunnie . 2021-06-12

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Visited here for a late afternoon drink over half term when it was glorious outside, staff were friendly and large menu selection for drinks. Only down side was the outdoor area, it felt very closed off, despite the lovely weather the staff were putting the sides down and it felt quite stuffy. Would have been nice to enjoy the outdoors in the nice weather.

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BeekieBoo . 2021-06-07

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Had a really fantastic evening here with a friend. The food was delicious and the service was great. Special mention to our waitress Hattie - she was super friendly and professional! I highly recommend and we will be back!

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kategP6136ES . 2021-06-04

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I've had many burgers in my time and unfortunately, this is one I will remember for the wrong reasons. Tasteless, and dry was the burger and even the chunky chips, were just simply greasy and unenjoyable.

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mattward2010 . 2021-05-29

MORE AT TripAdvisor

Had dinner at Mount Edgcumbe for my partner’s birthday. The food was great and the service was excellent. Magda looked after us throughout the evening and gave great recommendations on food and wine. Would recommend to book in advance as this place is quite popular and gets booked out pretty quickly.

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508stasl . 2021-05-25

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We have visited Mount Edgcumbe a few times now, and on every occasion the food and service has been brilliant..This time we were in the outside area due to the Covid restrictions, and even on a cold day with the heaters on and the covering around the area, it was first class.. The staff and the management are a real credit to the place...When you couple that with the beautiful location, you have a wonderful place to spend an evening..

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Colin A . 2021-05-19

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Highly recommend Mt. Edgecombe for Covid Safe - WARM outside dining - under the heaters in the covered area. The food was delicious and the service from our waitress Magda was exceptional, we received some excellent wine and menu recommendations. The Spring risotto was delicious and my friends loved the vegan platter. Great selection of small and large dishes, great for family or friends.

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NicoleRbn . 2021-05-14

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Mt Edgecome is a good experience made better by Lilly who puts the hero in service. You absolute legend. It’s all all very nice.

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Departure47311542079 . 2021-05-08

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Have been here a couple of times since reopening and the marquee they have set up is fantastic with heaters and it doesn’t feel like it’s outside. The food and the staff are brilliant and I’m already booked to return again. The best pub in Tunbridge Wells in my own humble opinion!

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mattmG8289LD . 2021-05-08

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Wonderful evening , food was delicious, loved the risotto & mussels. Portions very generous, heating was good & atmosphere perfect . Best of all was Lily , our fabulous waitress .

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debc23 . 2021-05-07

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It was recommended by a friend, ordered three course dinner on Saturday night, plenty of choice, phoned through order and was all ready for collection. Good sized portions and top quality.

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Andrew P . 2021-03-07

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Felt very covid safe in the large marquee , staff very good although a little slow on service which meant we had no time for coffee and desserts due to early close at 2130. Food very good and I would go back

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noggin46 . 2020-11-03

MORE AT TripAdvisor

Really great menu - lots of choice for gluten free. Really enjoyed food, service & setting. Happy to recommend.

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Jo A . 2020-10-22

MORE AT TripAdvisor

Had Sunday lunch in the marquee with friends. It’s a lovely place to eat, great use of the patio and all Covid restrictions in place. The staff are friendly, attentive and professional. The menu is varied and interesting, food was great, would definitely recommend it!

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Downash14 . 2020-10-12

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I’d never been to eat here before so we thought we’d try it out. I had the Roast Lamb. Extremely disappointing. The meat seemed to be cut from a pre-formed pressed joint. It was dry along with the roast potatoes as if they had been sitting under a hot lamp for a while. I think it was £14.50. Ridiculous. Wished we had gone somewhere else.

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O283VOneilm . 2020-10-11

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Check your bill. We had 3 drinks each and a side of stuffed peppers costing about £4.00. They tried to charge a service charge based on the whole bill (approx £6.00). This is a rip off as we could not order from the bar. No mention of this was made either when we arrived or when we were given the bill. Other bars in the area don't do this.

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Dreamer148101 . 2020-10-10

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With the current climate of COVID-19 we stayed close to home for some birthday celebrations. After being out all day we had made a reservation at The Mount Edgcumbe. The menu really appealed to us, with many small bites and platters to choose from. The staff strictly followed social distancing, one way system, mask wearing and explained the measures in place clearly. Can’t fault the staff at all in any way! Even with the hospitality sector struggling the staff were very helpful, efficient and pleasant. The food was well portioned, well seasoned, hot and lovely! We are planning on visiting again and possibly even staying in one of the rooms. It was nice for me to see, for the first time since COVID struck, some atmosphere and people enjoying themselves in a restaurant. Well done to the owners, management and especially the workers who are making such an effort. In response to the recent, very negative review. We must not forget, going out is your choice, and ultimately we are responsible for ourselves. The Mount Edgcumbe has done more than what is necessary to mitigate the chance of spreading COVID. But even if I were to get sick, I would not blame this restaurant, nor any venue I had visited. We are all doing our best and I hope us picking to have a meal out at this establishment has helped in a tiny way. Stay safe!

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AndreK933 . 2020-10-09

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My partner and I ate here last week. We agreed we haven’t had such a great meal in a really long time. Nibbles were great- loved the vegetable samosas. The Mexican salad and the mussels were 10/10. The curry and the linguine were delicious. Cheesecake and a vegan brownie (!!) Service, decor, safety, all outstanding. Nowhere compares locally for such a fantastic meal, the best Vegan options, and the most care surrounding covid procedures. Well Done!

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LilyRoo1 . 2020-10-07

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We were sent here as a surprise anniversary lunch by our children. It’s such a lovely setting even on a rainy day in their covered patio area. Inside looked gorgeous but was shut due to Covid. The staff were attentive and outlined safety expectations in a kind way. The food was delicious and well presented, the nut roast was particularly good.

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cla1rer4nd4ll . 2020-10-06

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Another wonderful stay at Mount Edgcumbe our treat for 30th wedding anniversary ( had planned the French Alps that was before Covid came along ) they have done an excellent job with regards to making the place safe and the staff are really welcoming always helpful and make you feel special even without knowing it was our anniversary they are just wonderful, fantastic food and the rooms are perfect a absolutely relaxing stay, can't wait till next visit. Well done to all the staff and managment thank once again.

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mercp6 . 2020-10-05

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The Hotel and Brasserie are in an old building in the middle of the park, making for a lovely quiet environment. I visited for dinner and ate on the patio, which is now covered by a semi-permanent marquee. The tables are well separated and good social distancing measures are practiced. Each table has its own infra-red lamps, so that even on a cooler evening you shouldn’t be cold. The staff are all friendly, and I must say a thank you to my waitress, Lilly, who couldn’t have been more helpful. The menu has a good choice of food and my choice, vegetable samosas followed by the Thai green curry, were both delicious. There’s also a good choice of drinks, including local beers and gins – some of which I sampled. This is, unsurprisingly, a popular place, so you’ll need book in advance, and not just because of the current Covid-19 restrictions.

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AAWFinney . 2020-10-04

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I came on tonight to congratulate the Mount Edgecumbe for another wonderful evening but happened on a review that was written before me. complaining about them flouting the rules that apply to Covid restrictions. The complaint being that there was insufficient air in the Conservatory. which is total rubbish and does not warrant a 1 rating. The total area must be 20 metres x 15 metres and possibly 5 metres high. It is not sealed and you can feel regular draft an wind coming in at all angles throughout the conservatory. I have been to quite a number of venues around the town and none compete on the strict rules that apply to the government guidelines as in the Edgecumbe. The staff are always informative and pleasant to all customers that visit, I would honestly say this level of professionalism and care to their customers is second to none and if the lady would care to read my review? Do you really think your review required such a low rating that damages all the good will this pub restaurant aspires to achieve? Seamus Hackett Customer

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seamush2013 . 2020-10-01

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I'd booked a table for 6 - that is 1 from 6 different households - in their marquee thinking that it would be a well-ventilated location. Oh no, there was no ventilation at all. It had been heated and was therefore a marquee which more replicated an overheated hot-house with no ventilation at all. I asked if there could be ventilation and they did open one door but there was still no through ventilation. I asked if they could open part of of the walls of the marquee but was told that other customers would complain of the cold. I left. I wasn't prepared to take the risk of catching something - possibly Covid 19 - whilst trying to enjoy what I imagine would have been a very good lunch. Shame. Why no ventilation?? I thought that was a requirement.

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D7460PYsharonp . 2020-09-30

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We had a lovely family lunch at The Mount Edgcombe yesterday. The food was excellent and good size portions, big shout out to the chef. Reasonably priced and good choice of dishes. We felt very safe in the current situation, tables were well distanced, patio heaters for each table if needed and hand sanitizer on entry and table. I would imagine evening dining would be lovely too as they had lights strung across the marquee which would look lovely at night. Staff were excellent and we look forward to visiting again soon. If you are looking for a good restaurant in Tunbridge Wells don’t hesitate to book The Mount Edgcombe.

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soowestmalling . 2020-09-27

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Funky inside seating area within a cave and wonderful outside area with views over Tunbridge Wells Common

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Bridgette S . 2020-09-25

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Well done to all of the Team at The Mount Edgcumbe in Royal Tunbridge Wells! Un these uncertain times you can be sure you will feel safe and very comfortable when dining at The Mount Edgcumbe. The level of service is outstanding and the senior Management certainly lead from the front. The food is as good as ever with an excellent choice of wines and draft beers. I couldn’t recommend a better place to go in RTW!

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C8934PMsimonl . 2020-09-13

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Lunch with a couple of friends. (Not "Eat out to help out", just a meal with friends.)One can only eat in the "marquee" at the moment, which is set out over the previous open-air area. (I imagine that will have to change soon..)Anyway, they are well geared up for Covid, and the three of us enjoyed ourselves. Bit of a stitch-up, though, from our waitress, who immediately recommended her "favourite" gin, which turned out to be the most expensive offering on the menu-she had previously told us that it was her first day.(My friend hadn't heard that, and subsequently considered herself "done".)The vegan sharing platter (neither of us are vegans) was truly excellent, and plentiful. The falafals were a delight. "The man" pronounced his koftes "superb" . (He is very polite chap, though...)It kind of went downhill from there, but not to a terrible degree.The "croutons" that accompanied the Caesar salad were nothing like the "croutons" I'd ever seen before, and I've lived in France for 18 months-they were just MASSIVE bits of baguette. My fishcakes were fine (lots of potato, not much fish), and I can't remember what my other friend had, but she was very polite about it. Everybody was very polite.And it was all OK.But the vegan sharing platter is seriously delicious!

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mhooperconsults . 2020-09-05

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First Class lunch! Thankyou so much! What at treat to have such a lovely lunch with an old friend! Well done so professional! I will be pleased when the masks are redundant!Sue and I so enjoy our excursions to TW for a superb lunch!Really recommend the sea food platter, big enough for two!As for the picpoul, the bottle is not big enough!Looking forward to coming back!!

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suehW7505SW . 2020-09-04

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Went here this evening (28.08.20) with my wife to celebrate our wedding anniversary. Truly excellent everything. We were staying at a nearby hotel (The Spa Hotel) and this place exceeded my expectations and we weren't feeling it at the hotel we were staying at. So I was so pleased I booked it in advance. The service is excellent with the staff being happy and positive. The platters we ordered were excellent and the atmosphere was super cool. Could not fault the resturant. Thank you for a wonderful experience. Keep doing what you're doing. Thank you.

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spencerm500 . 2020-08-28

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Lunch to celebrate a wedding anniversary, soon after lockdown was eased.Not only was the food excellent, service wonderful and setting perfect it was clear that the staff and management had put a great deal of time, effort and thought into the reopening. The new one way systems and cleaning regimes worked well.Since visiting The Edgcumbe I have visited other restaurants in the town, and its a real shame that not every establishment has taken the same care and attention.Full marks to the The Mount Edgcumbe - I will certainly be back.

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davidhI701DH . 2020-08-27

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We managed to book the last table for four the day before and whilst that was fine anyway, we were immediately moved to a better table as soon as it became free. The food was excellent and we had a great evening but what really stood out was the quality of your staff - great manner and plenty of smiles. Thank you for a lovely evening. Mike

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EtchinghamAddick . 2020-08-26

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I have visited twice since reopening and am very disappointed. I have eaten here many many times. Now sadly the arrangements due to Covid are not working very well. There is a big covered plastic gazebo to sit under which is kind of ok BUT for some reason the sides are left open near the entrance so people can follow one way system. This results in it being very drafty and cold. I’ve no idea why someone can’t work out a more workable one way system assuming anyone even follows it in the first place! There is no atmosphere, no music, very little in way of some pot plants which might add a bit of something to it. On top of that they were not even bothering to offer Eat Out to Help Out which was very disappointing! Apparently “they didn’t need to”.!!!!!!I asked the Manager why there couldn’t be some small heaters but he said “I’ve been dealing with 30 degree heat last week......” . I was kind of like “and your point is?”Lastly the food was so mediocre. The roast was about 3/10 as meat was tasteless and veg nearly raw.My meal last week was just very average. Now they have lost the ambience of the inside of the restaurant they need to up their game significantly on the outdoor area and get a new chef otherwise their previous good reputation will be ruined

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Jazzyjinks . 2020-08-24

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We visited around a week ago for a last minute lunch and we were super impressed with all aspects of Mount Edgcombe! I have been to a couple of places since restaurants were aloud to reopen but this is by far the most safest. We both felt extremely at ease knowing that all staff were taking the right precautions such as wearing PPE and asking for Track and Trace details. We were seated on a lovely table overlooking the common land and even though it was a wet and windy day, this did not spoil our lunch. We had a generous starter of chilli squid to share and fish cakes for main! Both were great value, well cooked and of course delicious. We couldn’t manage dessert as we were both full. Our Waitress (Blue blouse) was a star! Attentive and lots of good humour! Unfortunately, I can’t remember her name.We had a lovely time and will be sure to visit again!Thank you Mount Edgcombe. Mr and Mrs Reep

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JenREEP1 . 2020-08-24

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Having booked well in advance we had the nervous among us taking their first trip out since March. The staff clearly explained their one way system, all diners are outside under the new gazebo and all the staff wore face masks or visors. Our lunch was a pleasure from beginning to end. All the waiting staff were friendly, professional and attentive, with a good dose of humour thrown in, every one went to extra lengths to make our lunch a great experience.The food and wine were all great and the menu is less restricted that some more recently opened restaurants. I have no hesitation in recommending.

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Anna M . 2020-07-31

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Excellent value for money staff amazing. Along with great service I could not fault it. The only thing was the platters. I ordered the chilli platter and it was massive enough for two to three people I left most of it and was told I could have ordered half a platter! This needs to be on the menu!

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caro1NorfolkEngland . 2020-07-28

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