Based on 1.432 opinions finded in 2 websites
Based on 1.432 opinions finded in 2 websites
Opinions
Had an enjoyable staff at The Maltsters Arms Hotel while visiting our grandaughter at Cardiff Uni. Esme, Chris and Ben were particularly helpful and friendly making our stay a pleasant one. Would recommend.
Antony S . 2023-11-25
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Great pub with accommodation on site. Staff are very friendly and provide great service along with a bit of friendly banter. Wether a quiet beer on the patio or enjoying dinner while participating in the weekly quiz with Chris filled with laughter and excitement. Our waiter for the evening was Dylan who had taken time out from the black parade was plenty of fun to interact with with his dry humour laced with sarcasm and despite his expressionless demeanour I'm sure he was holding back the tears on our departure. Rooms are clean and comfortable and breakfast the next day was tasty and great value. Will definitely go back if I am in the area.
Dru R . 2023-09-16
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We received a voucher in the post (30% off ) so decided to try The Malsters. We were a largish group (booked for 12, but we were 15) and they easily accommodated us sitting to the side of the bar area due to mobility issues. Food was served hot, tasty with a good size portion. Steaks cooked perfectly except they were delivered to the wrong 2 people so they had to swap after starting the meal (lucky it was a family meal). A lovely atmosphere and I would visit again!
375ande . 2023-09-15
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Had a wonderful lunch again served by the lovely Sarah. Looking forward to my 80th group birthday lunch in November!
Cosmopolitan801217 . 2023-09-13
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We did not stay at the hotel but ate at the restaurant. Even though it was busy we were made to feel very welcome and were well looked after by Ben who showed us to our table then by Dylan who was our waiter for the evening. Dylan was very attentive checking on us regularly to ensure we had everything we wanted and that we were happy with our food. The ribeye steak was cooked to perfection, the chicken and avocado salad, delicious and plentiful with the signature burger thoroughly enjoyed. We were given time after eating before being presented with the desert menu. We all chose something different and again the food was of an excellent quality. Lovely relaxed evening before attending a concert at Llandaff cathedral.
Colin D . 2023-08-25
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DYLAN was a lovely member of staff & had a lovely can do attitude and was extremely helpful !!!! will most definitely be coming back soon !!!!!
Hefin R . 2023-08-19
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Great meal. The food is freshly cooked and very tasty. Friendly staff, especially Dylan. He was polite , friendly and didn't rush us , even though it was very busy. We contacted the pub to say we had been delayed due to traffic and they still kept our table. Would definitely return.
Quest10201070311 . 2023-08-18
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Lovely atmosphere. Had cod goujons for main., Excellent, really enjoyed. Hubby had mushroom starter and calamari, another winner. Must mention Dylan who looked after us very well. Will be returning soon.
Linda W . 2023-08-17
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Haven’t been here in a good while but my god, I’m glad I came back! Food was absolutely amazing, had the chicken and chorizo kebab. Really well put together, succulent chicken and a great bed of pitta and a surprise of feta cheese! Beer was great and service even better. Every staff member had a smile on their face which, for me personally, really makes a visit to a pub. Ben was brilliant, as soon as I walked in he greeted me with a warm smile and I knew I’d have a great experience. Would absolutely recommend visiting this gem of a place.
Sightseer02700563590 . 2023-08-12
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Lovely food and great service, especially Ben, our Waiter. He was a very funny and gracious host. Highly recommend!!
hollymaefraser . 2023-08-12
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Went with friends for a meal / drinks Friday 11th August .. all I can say is we all had a fabulous evening .. we had a shared starter which was delicious then our main meals which again we all thoroughly enjoyed .. the food is of a very high standard & reasonably priced .. a really lovely venue / great atmosphere excellent attentive staff …especially Ben who was extremely helpful & a really nice guy an asset to the Pub .. anyone looking for good food / great atmosphere & great service then The Malsters in Llandaff is the place
Bowenja . 2023-08-11
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Outstanding from Ben ( I think) and team. Reception and service as well as food couldn’t be faulted. Drinks ordered and served promptly (party of around 30), and then even more impressively everyone’s food (in fairness starters and mains were preordered) was delivered together (multiple different dishes), and, as far as I could tell…hot! This could only happen when everyone is pulling together, so reflected very well on local management.
Tony T . 2023-08-05
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Wat een prachtige pub, wat een gastvrijheid, perfecte kamers, ontzettend schoon, fantastische keuken, Chris en Gregg, jullie zijn gastheren, bij wie een gast zich thuis voelt, wij hebben genoten van dit leuke hotel vlakbij Cardiff met zelfs gratis parkeren! Een groot compliment!!
Lenie V . 2023-07-27
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We have always loved The Malsters Roast Lunch on Sundays. Great for all of the family! The food is amazing and our server Dylan was lovely. This is our favorite Sunday Roast spot .
X495GROurhouse . 2023-07-16
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5⭐️ ordered food for myself and my son. Good size portions. Pip was helpful and polite throughout service. Will be back soon 👍🏻
KHouston23 . 2023-07-06
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Brilliant night on Tuesday for the quiz. Fantastic atmosphere and amazing food. Will definitely be back soon. Staff were brilliant too
newport94 . 2023-07-06
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Ben was very kind and helpuf with check-in. And Dillan was very helpfull with tips on what areas to visit as well as taking care of us during the morning breakfast. Great hospitality!
EdwinD1258 . 2023-06-14
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Loved the Sunday roast, plate was so full. Very good value for money. I highly recommend the salted caramel sundae
emilybE4986XK . 2023-06-11
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A lovely place to have a special family meal. New management has made such a difference. Everyone was welcome, including the dog. The food was really tasty and well presented. The service was great as the atmosphere was lovely.
Cardiff481 . 2023-06-11
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thanks Dylan for looking after us! Apple/cherry crumble excellent recommendation! side salad was better than a lot of the usual limp lettuce leaves you get at other pubs.
Roving47057153641 . 2023-06-02
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Great food and environment as always. Menu has something for everyone. Our waiter Ben and chef Andrew were fantastic. Looking forward to coming back when we are next in Cardiff.
M9788NVjamesk . 2023-05-27
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Great location, friendly service by Ben & team. Nothing too much trouble. Food was fabulous. Thank you for helping us to celebrate my sisters 50th birthday.
Shell E . 2023-05-20
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Fab evening for my aunties 50th birthday meal. We pre ordered food and it was perfect and tasted delicious. Ben our waiter for the evening was very friendly and helpful.
Sian E . 2023-05-20
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We stayed at the hotel for 3 nights and we ate breakfast and dinner every morning/evening at the pub and every experience was simply awesome! The manager and the staff were so friendly and the service was top notch and every dish we tried tasted...
David W . 2023-05-19
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The dinner was very nice. We ate the trio of meats and the gravy was stunning. I'd come back just for the gravy! - made by Joab. Service was very good and they accommodated us by finding a quiet space for us and our dog....
Trail768453 . 2023-05-07
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Visited the malsters on the 7/5/23. The staff were exceptional. The service from Ben and Kirsty was welcoming, warm and friendly. Ordered a starter and a main and what was presented was a first class dish that any palet would find highly satisfying. The food...
rvR2981QX . 2023-05-07
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We’ve always liked the maltsters but it has been a bit up and down in the past. However our visit on wed5th was really good. We arrived at least half an hour early but our table was ready. Lovely friendly staff, particularly the lady on...
IOT78 . 2023-04-06
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Arrived at 5.00 pm on Saturday the 1st and it was exceptionally busy due to a concert at the cathedral. ( where we were going as well) We should have or booked!! However the gentleman that was booking guests in did his best and ensured...
altom0 . 2023-04-01
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My wife and I visited for dinner on Saturday evening, and sadly it was a very disappointing experience. The service was slow and very disorganised. Our waiter was pleasant but pretty inattentive, distracted and also dressed in wholly unprofessional and overly casual attire in our...
L4180ZZneilb . 2023-04-01
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We went for a very quick bite before heading to a show at Llandaff cathedral. Ben and Kirstie squeezed us in and made sure that we got fed and watered in record time. The food was great, service was great, and we were properly fueled...
katygP934JP . 2023-03-24
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Had been recommended by a friend, was politely greeted by host and taken care by the server that went above and beyond making sure that i had a great service throughout. Ordered signature burger which was delicious. Everyone in our party thoroughly enjoyed ourselves and...
Parthkataria . 2023-03-14
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Such a welcoming atmosphere, greeted by attentive staff that took care of us from start to finish. Delicious ham hock for food and treats for the dog! ☺️ highly recommend! Will be back for quiz night on Tuesday soon!
KHouston23 . 2023-03-13
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Food was poor and we were made to feel like a hassle just for being there. Kept being told they wanted to close the kitchen at 9.30 pm and we had 5 minutes to order dessert. Mains were brought out before people had finished starters....
355orlaa . 2023-01-27
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I had a terrible meal with my family on Friday 6/1/23 in The Malsters (over 2 weeks ago). I emailed them my dissatisfaction that evening which I have included here and not received any response from the manager. I'm not shocked to be truthful as...
michaelmJ3702YJ . 2023-01-23
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They didn’t have the starter I wanted (no mushrooms apparently?! really?). The dessert and the service were fine, but I ordered a Chicken Caesar as my main - and Chicken Caesar it most definitely was not. No croutons, and no caesar dressing(!) just a jug...
annej503 . 2023-01-21
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This is a "hotel" review, also its restaurant. It is not a "pub" in my view, The staff are some of the best I have ever come across. We visited it during one of the coldest December's in recent times. Our room was very "cosy"...
susangH4524FD . 2023-01-09
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Second time of staying at the Malsters, both times great rooms ,food good and excellent staff.Made to feel really welcome and you get a discount on your food if your staying at the Inn.
S9967ASianp . 2023-01-09
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We had a a lovely afternoon there on NYE. It’s under new management and they seem to be trying really hard to make it work. We had some teething issues such as asking for clean cutlery and having to send 2 of 5 starters back...
IOT78 . 2023-01-02
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After finding out our room was not what we initially booked, Esme was very kind and professional and resolved the situation. What a beautiful room with an amazing Bath 👌🏻😍
catherinec145 . 2022-12-30
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My parents and I stayed overnight while seeing a couple of shows in Cardiff. The staff were incredibly friendly, our evening meal was delicious and the rooms were clean, comfortable and very pretty. I do think the staff need some extra helping hands, though! Everyone...
JGofton . 2022-12-29
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Under Staffed. So busy in the restaurant, overcrowded, no staff at the hotel reception, but helpful when found. Booked a room with a stand-alone bath but the room did not have any bath at all. The bed mattress was uncomfortably hard and too small for...
JE88Travelz . 2022-12-28
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6 of us went there tonight at 6.30 for a family meal. It was dreadful. Worst meal we have had forever.
U300HElindat . 2022-12-27
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Staff excellent - special mention to Chris Popped in for lunch with an elderly friend - food was good but what made the place and the atmosphere so good was the staff - all were very chatty friendly and particularly attentive and helpful to my...
dragonbearCardiff . 2022-12-23
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Was taken to a table downstairs, given menu’s and told it would be table service.20 minutes later we had someone come over to take our order, to then tell us that they were no longer cooking- after taking us to our table and giving us...
985missd . 2022-12-19
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I reviewed this pub a couple of months ago, and it was awful. I am very happy to report, it has turn d itself around and has gone back to the busy busy pub we loved. We returned with family for Sunday lunch, we were...
John W . 2022-12-14
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So going back in the summer I decided to criticise the Maltsters and Marstons about the decline of a pub/restaurant where myself and my wife have been happy regulars for years on their Facebook page. So ‘bad’ was my assessment that it was deemed enough...
Gammo1958 . 2022-11-14
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Mediocre food. Items we asked for were either out of stock or told they were still marinating this was at 14:30. Good service but poor waiter was working the front end all by herself.
Matt_Y2302 . 2022-11-09
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Food OK although quite a few items missing from the roast dinner advertised (no stuffing, carrots , parsnips or horseradish)the only vegetable was cabbage. Meal felt rushed although tables were empty. I have never before been asked if we want dessert when only half way...
jenniferhC7010BG . 2022-10-30
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My last review of the Maltsers couldn’t have been so different as this one. I once rated the Maltsers as 5 star with glowing reviews but so disappointed this time. I pre booked for a birthday meal and we were seated immediately on arrival. However...
pam s . 2022-10-17
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This is the first review I have ever felt compelled to right after having such a bad experience. Booked for Sunday at 4.45 with our son thinking it would be a good family friendly time of day. It took several attempts at flagging a waitress...
Albrown86 . 2022-10-16
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Went there on a Weds evening expecting it to be quiet, but was full, & a rowdy group were on the lower level, but despite this the chap who greeted us managed to combine greeting, managing, taking orders at the bar, waiting tables, having a...
Pathfinder140193 . 2022-10-13
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Wow...what can I say. Fantastic mini get-away from start to finish. On arrival Greg & Chris very welcoming. Shown to a beautiful clean room which was home for the next 2 days. Evening meal was so delicious although took us 20 minutes to pick from...
leannab875 . 2022-10-03
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Great Venue, really enjoyed my visit, and Greg the manager and his team were incredibly hospitable. Would highly recommend this venue for food or even just drinks. Thanks all
Davidsimshayward . 2022-09-20
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Visited September 17th for Lunch. What a lovely menu found it difficult to choose what to eat. We had steak,Lamb and the flat bread. Everyone was delightes with their food. Going to be back for the Sunday Roast very soon.
adriennep74 . 2022-09-17
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We have been using this pub for several years, and it has always been busy, well staffed and great food, sadly it's not any of these now. We hadn't been for quite a while ( Covid - holidays etc ) We booked a table for...
John W . 2022-09-03
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Although our Sunday lunch was good the service was very poor. Starting with wine being served in a dirty glass and having to ask again for water . We waited longer than usual for our food order to be taken. Once it came my husband...
Bbrinkworth815 . 2022-08-28
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We were 7 people for Sunday lunch because this restaurants offers special Sunday roasts. Although it was crowded when we arrived the service was very good. The waiters really worked hard to satisfy their thirsty and hungry clients. We ordered a roast platter for 2...
dasreiseteam . 2022-08-10
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Been using the pub for the past 5years and in that it time it has gone from very good to very bad. Pub food is not good,most regulars have deserted the pub so that it totally lacks atmosphere. My daughter and her friend were there...
neilpam . 2022-08-04
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A friendly & warm welcome at check in.Room well appointed, very clean & bed comfy. House keeping did a great job cleaning & replenishing during our stay. Good selection at breakfast.We had 1 evening meal here; Competitively priced & good pub grub. We came for...
91hilaryb . 2022-07-29
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Nice meal today. Nothing special as far as food was concerned - pie crust was very crisp. Very nice staff who were working hard to keep everybody served. 5/5 for staff - 3/5 for food.
AliHum . 2022-06-09
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Bery nice quiet rooms with sound insulated windows Tea coffee Good service Did not try breakfast Free secure parking Staff friendly
jonbE6815AT . 2022-06-03
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Stayed here 3 nights in March. Our room was small and dark with just a small window overlooking an alley. Very little natural light. The staff were very good and helpful, but the room was cold and we made full use of the portable electric...
tennisgirl1 . 2022-05-09
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I Went for a meal with 3 friends at The Maltsters arm Hotel LLandaff . On Friday 01/04/2022 one meal (Taverner's Chicken) was over cooked . (Payment refunded). One meal ( Rev James Steak & Ale Pie) the pie pastry was Hard and over cooked...
Clifford W . 2022-04-02
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Fabulous stay at The Malsters, lovely room , clean and well equipped with clean modern en suite. Lovely staff, really friendly
susan470 . 2022-02-20
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stayed here for the weekend with some freiends. Room 5 was spacious and clean. Very freindly staff good breakfast, car parking on site. Shame no SA on draft, but Brains bitter very well kept.
FrequentFlier692000 . 2022-02-13
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Get together for food on Saturday lunchtime. Nice environment and good service, but food was pretty disappointing. Very ordinary for what is a pretty simple ‘pub food’ menu.
chriswH2330KD . 2022-02-12
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Popped in for an early dinner on a Tuesday night . The three young ladies behind the bar Becca Emma and Zoe were fantastic - chatty friendly and a great banter with the customers and made the most of what is not a great time...
dragonbearCardiff . 2021-12-21
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The Glamorgan sausage roast was very good and I appreciate establishments that have a proper vegetarian alternative with all the trimmings and not just sticking a mushroom risotto on the Sunday lunch menu. Sticky toffee pudding was also very good. I only scored three because...
IOT78 . 2021-12-20
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Attended on a works Christmas outing yesterday lunchtime. Absolutely faultless service. All food was delicious. Staff so friendly and helpful and completely understanding that some had cancelled due to pandemic concerns. Would totally recommend
Julia W . 2021-12-16
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Six of us girls had a lovely evening last night for our Christmas catch up , the food was all excellent, the staff were really busy but they still managed to look after us. Couldn't fault the service especially Becca, thank you so much and...
Nicola P . 2021-12-13
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We stayed over two nights and the staff had to deal with very busy trading conditions.What really impressed was the team work ethic and how they pulled together to provide first class customer service. We have stayed in many 5 star places in and around...
iangK1483RF . 2021-12-13
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I came here with family for the Christmas Festive meal. The 3 course meal was priced at £17 and had a good selection including vegetarian dishes and excellent kids menu. I preordered online. You have to pay £1 to park but this is refunded back...
pam s . 2021-12-12
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The weekend stay was very pleasant and we were so impressed with Becca who was always so busy, but saw to all our needs in a friendly and efficient manner. We will certainly book again when we next visit Cardiff.
gr0nd . 2021-11-29
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We had a lovely meal at the Maltsters again. We can’t fault it, staff were extremely busy but Zoe and Rogan were excellent they went above and beyond to ensure we had a perfect evening. The food was delicious and served quickly. I will definitely...
435sophiah . 2021-11-24
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Excellent stay at The Maltsters last night. A warm and friendly greeting from the staff, clean beautiful room overlooking the Christmas lights and a wonderfully comfy bed with white crisp linen. All followed by a hearty breakfast !
Gucci1970 . 2021-11-17
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Excellent, friendly service. Nice atmosphere (terrible music though). Lovely food and a good pint. Served by Zoe, who couldn’t do enough for us. We’ll be back!
davidsteeruk . 2021-11-03
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Many menu items were not available. Cutlery brought after the meals. No napkins or condiments. Not enough staff to offer table service but you could not be served at the bar. Charged for six meals when only five diners. Generally gone down hill.
Nicecofeestop . 2021-10-27
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Friendly service, good food, good value. Very pleasant surroundings which will be even better when the open fire is lit soon. Good job!
richardsK3197KA . 2021-10-19
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Great food lovely service would recommend:) had the steak and chips, with the apple pie and ice cream, very nice.
187hannahn . 2021-09-10
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Absolutely lovely food Jacqueline front of house very helpful and friendly. Will definitely come again x
Craig1975birkenhead . 2021-08-28
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Such lovely, helpful staff. The waiter was so helpful with one of our family’s dietary requests. Great food and ambience.
katiecardiff . 2021-08-22
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Lovely evening with friends excellent service from Milly, nothing was too much trouble really enjoyable evening.
358lorettar . 2021-08-19
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Food is absolutely gorgeous! The staff are lovely, especially Millie and Jacqueline. They were really friendly, professional and accommodating. Would 100% recommend and will definitely be back! Thank you all :)
jessicasian911 . 2021-08-19
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Food was good but it was a bit noisy where we were seated so sometimes it was difficult to hear what was was being talked about
Voyage16659717933 . 2021-08-19
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Our 1st date night post this Lockdown. We were warmly welcomed by Simon, charming and attentive. Efficient ordering of drinks and main meals. The food was delicious. I can recommend highly the cauliflower balls as part of the Veggie burger. A relaxing evening good food...
Claire A . 2021-08-18
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My partner and I stayed for 2 nights whilst in holiday to South Wales. Firstly I’d say the woman who checked us in (Zoe?) was lovely and very welcoming. She accommodated any requests very promptly and was very polite. We didn’t drink in the bar...
Leanne J . 2021-08-16
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Great time for the Kilimanjaro reunion...thanks Milly you were amazing...food lovely really hot ....thank you all
markfB142WJ . 2021-08-14
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Excellent meal and drinks with family,super friendly staff,dog friendly will definitely be returning
Bennyboysmall . 2021-08-14
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We stayed here for 4 nights and have left review of the place overall but felt the restaurant deserved a review in its own right. We chose to dine first night, and were so impressed we decided to dine here every night!! First mention goes...
S4423EIandreas . 2021-08-13
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Great service from zoe, kind, friendly and very polite and professional, Steaks were fantastic, we all really enjoyed our evening! Well done to the guys in the kitchen - Andrew, Emma and Lewis were great
238alexb . 2021-08-12
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Nice food, good atmosphere and decent Covid restrictions. Parking was easy. Overall a good experience and would recommend
Olivia W . 2021-08-11
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Staff were accommodating, they were able to squeeze us in when we hadn’t booked a reservation. Simon our waiter was really warm and friendly. Food was delicious and we will definitely be back!
A6897GQellam . 2021-08-08
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Had a nice time, very friendly staff. And good choice of pub grub. Would recommend if you're passing by to see some of the local sights
748saifk . 2021-08-06
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Thank you so much to Simon and Zoe for making our visit extra special, appreciate the wine recommendation and warm, polite service. The food is exceptional, the best steak my partner and I have ever had and the chips are to die for. I also...
beccix557 . 2021-08-05
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Visited this pub at lunchtime a few days ago and the food was very nice, cooked just about right and very tasty. We did wait a while for the food but it was worth it. As a result we visited again a week later in...
NeilW482 . 2021-08-03
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Great little venue with wonderful service. Attention to cleanliness is second to none. Highly recommend this if you are in the Llandaff area.
HLucitt . 2021-08-02
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Lovely pub hotel, good food, friendly helpful staff, even the car park attendant gave tips. Great atmosphere
WandaKM . 2021-08-02
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Great food and service. Veggie Sunday lunch was lovely. Service quick and the bills was reasonable. Great choice of desserts
josephinep826 . 2021-08-01
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An absolutely wonderful time and Sarah was amazing host with fantastic service through the night. The maltsters is a lovely pub in a good location. Highly recommend
sion108 . 2021-07-29
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Had lunch at The Malsters today with two friends. From arrival to leaving all staff were very helpful (especially guy in check shirt ) We sat outside where the sun was shining🌞 We all had Scampi/ chips well cooked & presented. Well done to all...
hammondlorraine54 . 2021-07-29
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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