The Grandstand Beefeater in Teignbridge

The 3 July was their last night in Beefeater as we know it. I’ve been a fan of Beefeater for 50 years from child to adult and its phasing out is rather sad. We came 9 days ago for a birthday meal that was great and tonight I came to say goodbye to staff. Great food and service under conditions which Whitbread PLC should be wincing at. Staff numbers and menu run to minimum only to replace by a poor stable mate in the future, I assume for residents only. Wish them all well and the duty manager on my last two visits was really great - lovely character and hope she goes on to excel in hotel/hospitality/tourism and leisure. A great night for me - in the end of what’s left of Beefeater Grandstand.

Place closing down in a day so extremely limited menu. When seated no one came over to take order so left.

We went here for Father’s Day, there was seven of us. The restaurant was so cold, I had to keep my coat on the entire time, and I’m a person who much prefers the colder weather. I asked them to turn the aircon down a bit as we had children with us as well, and they were also really cold. It was almost shrugged off with a “I will see what I can do”. I asked for the fillet steak, I like mine cooked medium, but lots of restaurants seem to struggle with this, and I would rather have it over cooked than under, so I asked for medium well. The waiter Dale asked if it was ok to butterfly the fillet, I had no problem with this. When my steak arrived (45 minutes later) I was confused because it didn’t look like steak, it was very, very dark and burnt on the edges. I tried to cut into it with a steak knife and I couldn’t, it was like a lump of beef jerky! It was Father’s Day and I really didn’t want to complain, but there is no way I could eat that, let alone pay for it. I sent it back and we saw the chef look really annoyed and throw his hands up in the air. Dale came over and asked what the problem was, I told him, and I was basically blamed because I asked for a fillet medium well, and asked would I like a different cut, to which my reply was “if they can’t cook a butterflied fillet medium well, how can they cook any other cut like that”. I explained I was on a strict diet which is why I made that selection, and said I would like another fillet. He responded it would take a very long time to cook, I replied that it doesn’t especially when its butterflied, he continued to argue and says it does sometimes. At this point we had already waited 45 minutes for our mains and it was starting to ruin the Father’s Day atmosphere. I didn’t want to get into a debate about steak cooking times, as it appears the chefs and the waiting staff have no idea. I asked for a refund and I had to go without a meal as everyone would have long finished before mine came out. I bought a fillet steak on the way home, 4 minutes each side, perfect, one of the easiest, quickest things to cook.

Food was great. Massive props to Lauren who seemed to be operating the entire front of house alone. Her service was excellent.

Visited for breakfast when staying at the premier inn next door. It's a standard premier inn breakfast with help yourself continental and cooked food. Friendly welcome from waitresses. The chef George was very helpful. He served my cooked food (I have disabilities) Great service and freshly cooked food.

I found the price has gone up ,the portion size smaller and custom service not as it should be .

Only had breakfast which was OK. But felt we were unwelcome. The greeter who allocates the tables told us" you do know breakfast finishes at 11am" in an off hand manner.

A very poor cold roast dinner. Dessert was good though.

Nice casual place to go for dinner and drinks with friends and family. We had a lovely time and enjoyed our meal, the atmosphere was nice, the staff is friendly ,credits to the chef George and waitresses Lizzy. We don’t visit very often,but when we do it’s always great! Thank you and keep up the good work!

Had roast chicken,it was superb.

Slowest service in the world ! One barmaid, or was she a waitress, or was she front of house welcoming new arrivals ? Hard to tell what's going on here really, all I can say they need more staff, thank the lord I was only waiting for a drink, if it was food then I would probably be still there on Xmas day, & good god I don't even need to consider what that would be like !!

What a refreshing visit the staff were friendly attentive and considerate making us very welcome and at ease with their lovely sense of humour. It really was a breath of fresh air and the food was lovely. We all go out to eat regularly and will definitely make a return trip. Thank you everyone.

I was served by lizzy she was a lovely host and very helpful, nothing was too much trouble.

Have been a regular visitor to the Newton Abbot Beefeater. Lizzy always greets us and stops for a chat and making us feel welcome. Lovely lady.

Great service from our waitress Lizzy this evening. Nothing was too much trouble and good food.

Lizzy Gave an excellent high level of waitress, she was very kind to my child.

After a long days travelling west we had dinner at the beefeater had lizzy for are table service fantastic with are tired kids food was great 10/10

Lizzy was fantastic very professional

Food wasn’t great But lizzy more than made up for that with her amazing customer service Thanks lizzy

Very nice food, worth the money. Was served by Dale who was very knowledgable about the menu catering for all allergies, would definitely go again

Thank you to Dale and the team for such an amazing weekend. We were very well looked after, and Dale in particular was excellent. Thank you so much!

Lizzy was fab and very attentive. An attribute to the restaurant

Lizzy was very helpful , great service.

Had a lovely meal, and great service from Lizzy. Thank you!

Amazing as always this weekend! Dale always delivers great service and makes sure we leave happy customers and return again in the future. Thankyou! 👍👍

Great service in Beefeater. Our server Dale was very attentive, nothing was too much trouble. Food was great too.

Great service from Lizzy and a succulent steak

A lovely meal at the Grandstand. Food cooked beautifully and piping hot. Served again this evening by Lizzie. Lizzie has served us hundreds of times since The Grandstand first opened and as usual her service was fantastic. Always pleasant, helpful, polite and a fantastic waitress. We wouldn't have returned as often as we have had it not been for her service. A credit to your business.

i am absolutely disgusted at the service today in beefeater! not only was the staff rude but having to wait over 30 minutes to be served is ridiculous. we didn't end up staying after complaining to the workers as they still didn't come over to our table. do not recommend at all.

When shown to our seats table bloody gruby sticky arm's stuck to table just walked out it's under staffed in sutch large place . At the end of the day its our hard money

After a few visits here and a couple of complaints about cold food. We still got cold food. Chef's that need to go to culinary school as they can't even heat up a basic menu. And this is on a quiet day. God help the customers on a busy one.

It's alright for the price. Food is nice, but the cook is always a gamble, have had both too rare and overcooked meat and prawns. Service is alright too, but have been served the wrong drink and had a snappy waitress. Mostly nice though. Menus are sticky and dirty every time. Atmosphere is hit and miss, sometimes the whole place is filled with screaming children, sometimes it's empty. Overall, meh. Hit and miss. Could be great, could be not too great, depends on what kind of luck you're having that day.

It's very obvious the staff are overworked and underpaid and the staff are all very good at their jobs .The place needs a proper deep clean it's never good when your table is sticky and all the windows are covered in smears. Also, the outside of this place is awful over flowing ashtrays empty glasses and coffee cups on the tables and plastic plants .The food is OK but not great the breakfast needs sorting anemic bacon and anemic looking sausages. The English breakfast isn't worth the money .avoid the steak pie as mine was luke warm sent it back and the crust was that hard when I tried to cut the crust it went all over the table ,I don't blame the kitchen I blame the people behind this chain ! Finally our meal was not cheap for a couple .

Lovely juicy sirloin steak. Chocolate churros. We had a Lovely time. Lizzy was a fantastic waitress. Making customers feel welcome while serving on her own. Thank you Lizzy. You are doing a fantastic job xx

Perfect place, perfect service. Definitely will come again and recommend to all of my friends

Service is slow at times went for breakfast last week food was poor took to long to get breakfast massive queues no orange juice its a squash now , tables not cleared noted that customer where turned away , , must say been to other beefeater and where much better ,

Didn't get to eat as service was that bad.

Very poor service. Table for 4. 2 starters incorrect so 2 of us had to eat before the other 2. No apology. Then mains arrived while the 2 were still eating starters. Waiter just ignored the fact and put the mains on the table then left us. No cutlery for the mains so had to go and ask. No sauce that was ordered as extra for one main. Had to look for someone to ask for ketchup. No call to check if everything was OK. Table cleared. No asking if we wanted a dessert. Couldn't get anyone's attention for the bill for 10 minutes then one of us had to go and stand by the till to request the bill. It was supposed to be a nice night out but couldn't wait to get out. Appalling lack of attention and service.

Terrible service, rude unfriendly staff. Drunk up and left before ordering any food. Very disappointing. Also cold with the air conditioning on and loud radio station blaring out.

It was OK but it looked filthy sticky tables are horrible and for what we I paid I'd expect better ! And the outside is also disgusting ashtrays haven't been emptied in days and what the hell are those artificial plants all about infact the more I think about it I'd say go somewhere else to eat ( and it's not cheap)

Great food and nice and relaxed

Always a nice place to eat. Can get busy so booking is worth while.. Great for a couple of drinks in the afternoon as well..

A lovely place for a quick meal at a very good price. Friendly and cheerful staff.

Impromptu visit, parking was difficult to find but realised its part of the Premier inn. The mixed grill was good and hearty though

We had a great meal today, the steak was perfectly cooked by the chef Karl. Josh also gave us great service very attentive and friendly

We had a lovely trip here on my son's 8th birthday a couple weeks ago. It was a last minute decision to stop off for food and we are soo pleased we did. Atmosphere was pleasant, clean and welcoming. In conversation Lizzy (waitress) found out it was my son's birthday and she went above and beyond to give him a lovely experience. She was kind, friendly and what I loved all three of my children 10, 8 and 1 were involved and enjoyed it. It was so much more than a meal but a relaxed experience out. Which often isnt the case when taking three children out 😂. The meal was delicious and we all enjoyed it, the chef that day was Karl and we left with lovely memories. We would definitely return. We have often used it as a place to enjoy breakfast. But it will definitely be a place we would re visit for an enjoyable and relaxed family meal.

Lizzy was friendly and chatty. Food was lovely and hot all came out at a decent pace. Many good breakfasts and dinners here

Went for breakfast 2 adults 4 children, great value for money 💰

Lizzy was an absolutely fantastic waitress. 10/10 service, food was brilliant and couldn’t have asked for a better experience.

I'm never coming here again as the food is very bad quality and bland the service is also terrible as the waiter took a long time to pick up our plates and forgot about the sides I paid EXTRA for DON 'T RECCOMEND ......

I have been visiting Beefeater for many years and have been meaning to write a review on how wonderful the service is there. The staff and always friendly and polite in particular Dale and Lizzie. We cannot fault the warm and friendly reception we receive as we walk into the Beefeater. Nothing is too much trouble and they are always happy to help. The food is excellent if you are looking for a place with great food, friendly and helpful staff then book here you will not be disappointed 😊

Good food, good value, poor staff

We were served by Lizzy a couple of weeks ago. It was during the times of the power cuts so our original table somewhere else was compromised. She was very welcoming, very friendly and polite and she was very apologetic after we had been waiting for sometime to order. She came on her shift and couldn’t be more accommodating and apologetic about us having to wait for so long. She saw that some of our food was cold and our drink order (from someone else) was wrong, she replaced our food with hot chips and replaced our drinks.

Like going to Pontins in 1975. Can you believe they had no orange juice at the bar. The barman says no and walks away! If you don't like cooking get out of the kitchen. Absolutely soleless

Very good food and nice music. Waitress Lauren was very nice and friendly.

Absolutely fantastic service by Lauren and fabulous food by Karl. I'm so grateful for such good care and attention to our varied dietary needs including gluten free, vegetarian and restricted food intake due to medical needs. All round amazing place to eat and good value.

Ate here last night, the service was good considering there was only two servers and the restaurant was quite busy. The food was pretty poor and not good value for money . The Corn very small and still frozen. The chicken filet was tepid and v small. the chips where not fully cooked. The ribs where okay but 1/4 rack. All in all very disappointing. Looking at the description on the menu and accompanying pictures it sounded and looked delicious, but was not a true representation of what was served up.

Meals were quick to arrive. Plenty of food on plate and was delicious. Those in my group who had steak were impressed with how tender it was. Waiting staff were polite and friendly.

As always lovely meal good service from pleasant staff good value for money will be visiting again soon

Always a fantastic service with great food and our lovely server Lizzy was fantastic and attentive with us and our 2 year old! :)

Our waitress, Tanya S, was knowledgeable of the menu, very attentive, friendly and helpful. There was a large birthday party on another table, with young children, and I could see her interacting with the children too. She is a credit to the Beefeater. Well done Tanya

Friendly staff and good Sunday roast

This is only the second time we’ve been but I left feeling very disappointed with the service and food. Service is less than friendly, aside from one waitress who did smile. Otherwise very abrupt. Food - particularly children’s meals - took ages. 2 hours in total between 4:30 and 6:30 for 2 children meals to be ordered and brought to the table. Vegan burger is not appetising nor tasty.

Excellent steak cooked to perfection and very good waiting staff 😊

We love lizzy she's an amazing server, really nice, attentive and caring. We hope she's working next time we visit 😁

A good place to eat, especially if your staying at the attached Premier Inn. But it's a chain restaurant, so don't expect anything amazing or local to the area. The food was good when we visited, but it was mothers day so it was really busy. Needed about twice the level of staff than they had working that day, and because if that it was a little slow for things to appear. And I swear the portion sizes have become smaller, the steaks were the same, but everything else on the plate took up less space.

Tried to Book a table at 4.30pm for 6.30pm but 7.45 was the earliest. Went in to Restaurant anyway explained the situation and got a table straight away . Food ok , staff ok but at no point from 5 pm to 7pm was the place 1/3 full ???? They were turning guests away who had not booked ( at least 10) as we were sat by the booking desk. I believe they are stopping custom as only 2 waitresses , 1 manager and 2 cooks were not enough to service a full house , SAD days .

Lovely lunch out, and great friendly service from Lizzy!

Beefeater do what it says on the tin, great steaks, along with friendly staff.

Arrived at the restaurant at 5.30pm and only 2 tables were occupied. We waited at reception desk and were joined by another couple waiting to be seated. For 8 to 10 minutes all 4 of us watched a waitress chatting to someone behind the serving hatch and 2 other staff behind the bar laughing and joking with a friend. This is not the first time we have experienced this kind of service and as you would expect, we will not be returning.

Visited on a Friday evening. Very busy, maybe due to an offer on food with Beefeater rewards. Staffing minimal. Table available in bar area. Tables needed clearing and very sticky. Food is freshly cooked to order and acceptable for the price. Needs new chairs.

I've been staying at the Premier Inn next door while I've been working down here. Today (Thursday), is day 4 and I return home Saturday afternoon. Whether it has been for breakfast or evening meals, I have always been greeted by very friendly staff. Although they're busy, the staff always seem to find time to chat with their clients, making them feel very welcomed. Being here on my own, I have had a chance to really observe what goes on here. In my view, It is well organised. As for my meals, well.... I've not had a bad one! In one form or another, I have stayed all around this country...and this place is right up there with the best!!! Well done staff, chefs and management keep it up!!

Stayed in the Premier Inn a couple of months ago and went to get dinner here one evening. Checked the opening times which stated they still had over an hour until they closed but was told that most of the menu was a no go as the chefs had started cleaning up and didn't want to make a mess again, but a few items were still available. "No worries" I said, me and my girlfriend weren't starving so we said we'd just order something small that the waitress said was available... She came back a few minutes later to say that what we'd ordered was a no go too. The whole time it was like we were an inconvenience to them (how dare punters want food up to an hour before closing? So inconsiderate of us.) I told her not to worry about it and went to walk out, she tried to get us to stay but I wouldn't have bothered even if they'd offered us a free meal. I've had food there before and whilst it wasn't bad it wasn't great either. Long story short, if you're staying at the Inn then this pub is fine for a quick pint or two but for the love of God if you want food go to one of the many better pubs within walking distance.

Always have a lovely meal here. My steak was spot on. And the children really enjoyed their food too. Great food, fast , efficient, and friendly staff.

Service was so slow food not that great the paignton beefeater is a lot better

A BAD EXPERIENCE at the beefeater Newton Abbot. After spending the night at the adjoining premier inn in Newton abbot, on friday 16th February we met with family members to have breakfast at the grandstand beefeater, on entry we were told "we can't accommodate you". We remonstrated with this person that we don't have to sit together but still got a NO after showing the premier inn door keys from our stay, his last words were " I'm not serving you goodbye" yet he was still serving others behind us. I guess Weatherspoons will be favourite from now. Has anyone else experienced this kind of treatment.

If you want a Karen’s diner experience this place is for you. After family stayed at the premier inn we all wanted to meet up for breakfast at the beefeatergrill. When we arrived we noticed there was a lot of empty tables and asked a male member of staff with no name badge on and black shirt, who was stood by the front desk. We asked if there was a table for 8 available and straight away he said no without looking at booking computer. I asked him if there was two separate tables of 4 as we didn’t mind separate tables , again he said no and asked if we booked which we didn’t , he then walked off. While waiting for other family members we noticed other groups of 4 without booking get tables. After son managed to get a CONFIMED BOOKING on beefeatergrill web page we enquired again with the CONFIRMED booking and the same member of staff said “IVE TOLD YOU ONCE AND TELLING YOU AGAIN!! No tables I said if this is the case why have you allowed other 2/3 groups of 4 in without booking?? While still speaking to him he continued to say GOODBYE GOODBYE GOODBYE and walked off . A truly rude and arrogant member of staff indeed who needs urgent customer care training!!.

So we thought we'd try newton abbot as we go to paignton regularly we waited 7 mins to be even greeted and then we asked if there was a table for 2 available the girl said no swiftly sorry the restaurant looked half empty we came before busy time around 5.50pm the staff need more customer service skills there was one lady behind bar 2 front of house who kept look over and nothing in current times we are in being polite surely is nothing to ask appalled will not be back

Lizzy is absolutely amazing as always. Thanks for your excellent service. Callum thank you for the lovely dinner and was cook on how we like it. Restaurant manager for your warm welcome everything we visit this place.

Lizzy is the most wonderful waitress in Newton Abbot. She makes our family feel welcome, comfortable, anticipates our requirements and remembers us from previous visits. We have been coming for birthdays and anniversaries or just because it’s the holidays for the last 5 years and have always had a brilliant experience. The service and food are exceptional at this Beefeater. Thank you.

Both of us thought we had the best piece of pan fried salmon ever. Compliments to the chef. Great friendly staff too Many thanks.

Lovely dinner here with our 9 month old (first time out in ages!) The food was very nice and delivered quickly, cooked by grill chef Dan. Lizzy our server made it, she made us feel so comfortable- an absolute star! Thank you!

Rare trip out for dinner with our 9 Month old, Lizzy our server made it for us. Food by grill chef Dan was good and quickly delivered and Lizzy went out of her way to make us feel comfortable thank you!

Atrocious service, wait times of 45 min at 9pm. Food was over cooked and measly portion. Just a terrible overall experience.

Nice mixed grill. The gammon steaks come with the usual egg, pineapple & chips. You can upgrade to two steaks for an extra £3.50

Great breakfast proper sausages

Lovely place all round. Food quality, allergies awareness, atmosphere, staff, clean and hygiene, all to top standard. Recommended!

Always receive good service. Good food choices. A nice laid back atmosphere with plenty of seating, inside and out for better weather. One of my favourite places to go.

Another fantastic meal today cooked to perfection tasty and the staff are amazing and are always very helpful to serve you, keep the good work going and will see you all very soon.

Always good service and good food. I think the portion sizes have reduced but to be expected. Only downside is that they desperately need to sort out the ladies toilets.

Have had a few meals here food is always excellent and the staff are cheerful and helpful

Went for a birthday 40th 6 of us. Great food really up to speednon allergies. Welcoming to everyone big groups, families and babies. Kitchen very clean looking and food fast and fresh. Lizzy is a great asset to the restaurant

Well what can i say. I wasn't expecting much from a Beefeater, but this place was lovely. The staff were great and friendly and they were busy but this didn't seem to bother them. The food was good and hot and we enjoyed our evening. Should we be in the area again we will dine here.

We had a fantastic evening the staff were friendly and attentive the food was deliciously cooked by Dan we will certainly go back

We always have an exceptional meal here. We're always greeted with a lovely smile by Lisa or Keeley, all the Staff are very pleasant and helpful. The Chef is 5 star. P.S The beer is great too.

Visiting with a friend today I was pleased to see the Manager back, as the last time I was there she was on maternity leave. This beefeater needs her working and a difference is noticed when she's away. Friendly service, and a lovely relaxed atmosphere. Good menu choices including the daytime offers. Will be back again soon.

One of the waiters was grumpy but served us ok. The food was beefeater standard, nothing to write home about but edible. It was quite busy when we visited but atmosphere was bland.

Booked for breakfast. Probably one of the best around. Food was great and plenty of it. Got very busy.

Waited ages to be served and when we finally were our server was very rude and inattentive. Didn't stay to order food and we went elsewhere.

Called at the restaurant this morning at 10.15am for all you can eat breakfast. I was told by a very rude member of staff that breakfasts stop at 10.30 I said its only 10.15 her reply was what I say goes and goodbye and walked away