The Cwtch Cafe in Powys

Poor service, Bland food, disappointing over all. Cafe had one other table, 4 members of waitstaff milling around. No one explained we had to go to counter to order, food was bland and under inspired. Staff never checked on any of the customers and stood behind counted chatting. Annoyed we wasted our time here.

Great little cafe, lovely food at reasonable prices

Had a very big lovely fried breakfast 😋

We were sat outside with the dogs and no one told us they were allowed inside as it was really cold. We waited 35 mins for two burgers and were told the lady in the kitchen was up against it as she was on her own. I had a chocolate milkshake the milk was off. I gave it back and they just sniffed it and put it down the sink ! Felt very disappointed with the visit, as the could have offered a coffee replacement, there just seemed a lack of care for a customer experience.

Lovely, dog friendly cafe with a good menu. A few gluten free options and excellent coffee. Staff are so friendly and helpful. Theres a selection of welsh produce available to but including some great Welsh cheeses.

Delicious food. I went with 3 friends including 1 friend that is vegan and another with allergies and we all had a lovely meal. Very quick service too!

We have been visiting this venue for over 15 years now and the staff and service have always been exceptional. It is now about six months since we we last called in on our bi annual trip to North Wales. We really looked forward as usual to our mid day meal here and called in yesterday for lunch and ordered our food. When we sat at our table, we found that the table top was very sticky, so much so that my jumper stuck to the surface. We ordered Salmon and Dill fishcakes and when the food arrived, the fishcakes were just lukewarm. To be honest, it was very disappointing. I have always enjoyed calling here for food but things seemed to have changed for the worse. I will try them once more on my next trip and if there is no improvement, we will sadly have to look for an alternative venue for our lunches.

A nice little cafe offering a good range of food, with a pleasant little tucked away and covered courtyard. We visited a few times during our nearby stay - once for breakfast and once for a lunchtime panini. Both were good, generous and good value for money. The cakes looked good too, but we didn’t have room!

A small group of us had travelled for event we dined here more than once everything about this place was perfect

I had the mars bar cake and it was DELICIOUS and massive. The undercover courtyard is a delight and we found everyone to be very nice. They stop serving savoury food at 3 and that was a shame for us, but cakes were great!

called in for lunch staff we're really welcoming and the food was fabulous would definitely recommend this place to anybody

Good value food, friendly staff, dog and allergy friendly (we're both coeliac / gluten free)

Nice little cafe with good food.

the most delicious breakfast's on the world

Simply good and cheap. High quality ingredients used to create food, which is surprising due to low prices. Also coffee is very good.

Beautiful cafe, weather your having a coffee, ice cream or food. Fairly priced and very friendly staff. Highly recommended.

What a great place. Delicious food, large portions, excellent service. Great ambience. Somewhere along the line our huge and complex order got a bit muddled. They immediately apologised, put things right and gave us a free drink as a token of good will.

Went for a coffee and cake. Decent coffee, cake was stale - saw a few other breakfasts which looked good though

Came here with my partner and dog on Tuesday for lunch I had the rarebit and my partner had the breakfast which were both delicious. I’m also a big coffee drinker and the coffees here is yummy. The staff working were also really friendly and polite

Great service staff very friendly.

Great little cafe that serves good coffee and fantastic cakes at reasonable prices tucked away off Builth Wells High Street.

Outside courtyard with a roof high up to keep the rain off. Lovely giant teacake, which we shared. Very helpful staff.

Love this place, most relaxed coffee in Builth. Covered outside seating is fantastic.

Foods really nice, fast service. Inside and outdoor covered area to sit. Good pricing definitely worth popping in for something to eat.

As good as always found this lovely place last year and every time were in the area we always pop in for a fantastic breakfast or delish cake in the afternoon sure is a stop on our list when touring Wales

Travelling for work. Stopped at this place for late breakfast/early lunch. This place was so lovely feel cosy and welcome. All the staff were friendly and good communication. Make sure we have our order correct and did check when we're eating all is well. Very independent local cafe. Will be back if when travelling for work. I've been back in summer time and didn't realise There's more sitting area out the back and more upstairs just follow the path. Lovely cosy tea and lunch, everything was lovely. Staffs friendly too.

The Cwtch is a lovely little cafe in the heart of Builth Wells! I would definitely visit if you're in the vicinity. The staff are always polite and welcoming, and the food is top notch. Is definitely my local go to for sit in food (they do also offer take away!)

Lovely cafe, great food, with plenty of veggie options. Had a very tasty panini (and a delicious cookie) for lunch. Service was fast and friendly.

Had the best Club Sandwich ever at lunchtime today, with a load of chips and salad on the side for an extra 50p. Don’t think I’m gonna be hungry till tomorrow. Mrs had a cheese and pesto panini and couldn’t eat it all. Great value, nice staff, pleasant surroundings. Would recommend, but go hungry !!

Called in whilst passing after a recommendation. Lovely breakfast. Quality ingredients and a nice coffee. Will return. Didn't dissapoint. Good choice on menu

Very nice people, great coffee and food, price very good too.

Made a last minute booking for a cream tea for Mum's birthday (normally 48 hrs booking). WOW they really did us proud. Lovely cakes 🍰, sandwiches and scones with clotted cream and jam. Very yummy ...... 🎂🍰 Thank you Highly recommended!!!!

Lovely food and a great atmosphere

Excellent little Cafe. The Americano and Welsh Cawl were superb and staff so friendly.

Very nice, good atmosphere, coffee and tea cake 😀 highly recommended

Nice food and drink friendly staff

Walked across the road to this location. At first it felt spacious however it soon felt cramped. The choice of food was black tea and cake. The cake seemed to have far too much sugar so I will avoid this one in the future the tea itself was plain every day tea at an increased price of 1.50. Though not the most expensive. The staff were pleasant even though one could of the members looked as if she start for no reason. Generally a nice feel but with room with improvement.

Worst breakfast I’ve ever had , expensive and bland food. Breakfast menu states clearly in the first line that they do not offer substitutions which quite frankly seems a bit mean , In addition to that , they offer a vegetarian breakfast , which was to my delight as I don’t eat meat, what I wasn’t delighted with was the fact that they remove all meat and just replace it with some sub par extremely bland and dry vegetable sausages , the annoying thing is that the bacon was removed as was the black pudding and egg but keep it the same price , my LARGE breakfast consisted 2 hash browns , a shot of beans, 1 slice of toast Cut in half , a minute spoonful of overcooked mushrooms that had clearly been stood ,half a raw tomato and the before mentioned ‘sausages’, the company in which I visited this cafe all had the non veggie breakfast and theirs was easily double the size , the fact that this cost me £9.95 with a can of Fanta is absolutely disgusting , would not attend again and not only would I not recommend going here I’d also actively suggest nobody else visits.

My jacket potato with chilli was probably best I have ever had. Was very reasonably priced. Service was excellent. Will definitely return when next in Builth.

Looking for a nice brunch with 2 dogs, found this little place while on holiday and exploring the town. There is a delightful little courtyard with outdoor seating as well as plenty of space inside. I had eggs Benedict which they happily substituted ham for mushrooms for me and my partner had the Welsh cawl which he said was divine. They did 3 sausages for our dogs even though we had only asked for and paid for 2! They also sell doggy ice creams. Very friendly staff & decent prices. Would definitely recommend!

The cwtch was suggested by Luke from a local pub that wasn't serving lunch so we took his advice and thank goodness we did! We had a lovely welcome from Lisa who said to sit wherever we liked so we chose the pretty, covered courtyard. Coffee came quickly and piping hot and then we looked at the menu. At first, we thought it may have been a wee bit pricey until our food arrived. I had the bacon, brie and cranberry baguette served with chips and salad with a dressing (homemade) which was to die for and it was huge and more than delicious. The bacon, lots of it and thick and crispy, the brie, creamy and smooth and just delicious. My husband had the pulled pork quesdilla with chips and salad. He swooned and moaned with sheer delight. I couldn't eat all mine so Lisa produced a doggy box for me to take away the rest. A massive shout out to Debbie the fabulous and joyful cook. This place is a gem. Please visit. It's worth it x

Nice cafe found it on diversion from Our route to Liverpool nice staff

The vegetarian breakfast itself was really lovely and we ate it all, however I suppose I'd like to draw attention to it's 'basicness' as lit appears little effort/creativity was put into it. In all honesty it felt like a token vegetarian option. I eat a plant based diet and there are some simple, inexpensive creations that can be part of meals and these can be options for all, and cost effective. The staff and service was lovely, the atmosphere is great but as local to Builth I'd like to support my community as much as possible, also I love eating out.

We only had a cup of tea, however it was 'proper tea' with tea leaves in a pot with an integrated strainer which was nice. They had seating inside and out, with shelter from the sun and rain. They had a wide variety of sweet options on display in the counter, including scones, shortbread and cake. They also had a menu with lots of savoury options. At the front of the cafe was an ice-cream counter with a delicious looking range to choose from.

Nice little cafe only one we could find apart from a pub doing breakfast in Builth wells on a Friday morning!

Don't know if it has changed hands but it doesn't seem to be as good as it was

Really tasty burgers. I had the minted lamb with chips and salad. My partner had chickpea and harisa with salad. Very nice coffees too.

All I can say is my wife loved the food....sooo all will love it!

The best cafe in Builth, thanks to Debbie and Lisa, we go twice a week and I’ve never had a bad meal, these girls are worth their weight in gold, always happy and the best food. Debbie your food is excellent and Lisa the best service always with a smile, thank you ladies.

Amazing!!! Just try it, best breakfast I've had in a long long time

Lovely wee cafe. We stopped here when driving from near Manchester to Bluestones. Food was lovely. Coffee was tasty and cakes were delicious.

Absolutely fabulous place...service amazing ...food delicious and very good quality ....breakfast the best I've ever had..staff very friendly.. nothing too much trouble. Would recommend 100%

Lovely welcome, great breakfast for £4.95........awesome grub. See you soon.

Welsh and traditional cafe food all equally amazing. Staff are cheerful and friendly

A very helpful and welcoming manager/waitress and the tea and cake were just what we needed. Couldn't understand why we had to sit in the atrium outside which was a little draughty and we were the only ones there. Does nobody have tea and cake in Builth? A shame as it was really delicious.

Dropped in part way round a strenuous ride. Friendly staff, lovely poached eggs in toast and coffee. Spot in

A nice friendly cafe with good reasonably priced food

Delicious coffee, amazing food, particularly the breakfast bap.

Our first visit as we were staying in the area. Possibly the best cakes EVER!! Friendly staff and lovely breakfasts.

Excellent little cafe. Service fantastic. Food exceptional.

Spent so many of my childhood on holiday with family in Builth so, when I visited today, I booked a table at the Cwtch. Lovely, friendly welcoming staff, great service and we were all delighted with the quality of our meals. No room for desserts so we took a selection of cakes etc with us. Will visit again next time.

Fantastic food, and good service. Portions are very generous for the price

Lovely little cafe, great cake and good coffee

Lovely shop and covered court yard.

This is a top place to stop on a cycling trip. It is excellent value and the staff are all friendly and welcoming. I came with a group of 8. A toasted sandwich followed by a delicious mars slice really hit the mark!

We had an excellent afternoon tea in this lovely cafe., with a great selection of sandwiches and cakes. The staff were friendly.

Great spot for a bite or just tea & cake

The food we had was delicious!!!

Friendly staff, huge cake portions, lovely and very fairly priced breakfasts, broad drink selection and a gorgeous little courtyard for the summer. Would definitely visit again.

What a lovely little cafe. Friendly staff with a lovely welcome. Coffee good , chocolate indulgence cake a fair chunk and very nice . Definitely worth a visit if looking for something to eat and drink with very reasonable prices.

Stopped off in the past (not sure whether it’s changed hands?) rude staff, tuna Mayo came with onions…..staff challenged my daughter, then looked at the menu to realise they were wrong - no apology! Won’t be going again - Georgie Porgie next time (they were...

A nice little cafe with good cakes and hot drinks. Well worth popping by if you’re passing through Builth Wells.

Had seen this place on a previous visit but did not get chance to try. Decided to go for some lunch when visiting again and left feeling very disappointed. There was no friendly welcome. The food was poor and we left most of it. When...

Lovely little place with good food and friendly staff!

Came here for a late lunch, quick service and interesting menu. Can recommend the Cwtch rarebit and the Japanese chicken.

Lovely food stop off the main street. Really good food and very friendly staff.

Friendly, great service, good food and coffee!

It was a lovely place, very friendly , the food good

The Cwtch is a lovely snug cafe who do great cakes. A bit over the top on the Covid front, compared to most cafes I visit, but you'll enjoy a coffee there.

First time here. Had tried unsuccessfully to get tea and cakes in Builth on a Saturday afternoon at about 3.30pm. Most places seemed to be closed so delighted to find The Cwtch still open! Superb cakes and real tea in tasteful teapots. What a treat. Will be back.

Nice but too much cake...I had to have a box for the rest!

Nice friendly little café. Large portions of chips for a side. Great cake and drink selection.

We arrived at the Cwtch cafe at lunch time on a Tuesday. This has been a regular stop of ours for several years, on a regular journey from Liverpool to Swansea. Our immediate impression on this particular visit was that our arrival was inconvenient. Even...

Weren't given a very friendly welcome as we went inside having not seen the sign asking us to wait outside. All very confusing with lots of signs giving various instructions. We had no intention of breaking the rules or angering the lady behind the counter. It was an honest mistake and we did apologise. Food was good, bit of a wait which meant we had finished our drinks before it arrived but that's not a problem. Shame our first impression was of not being wanted there.

Cosy little place. Only had a coffee. But the food looked lovely. Friendly staff. Will go Back .

We called in at the Cwtch(Hug in English) and enjoyed coffee ,quiche and Bakewell tart. With pleasant, unusual surroundings and good service. The ‘hug’ is good.

Very nice food looked lovely but we arrived after 3 so missed out but will return

Bit of a hidden gem of a place with a covered outside area. Nice coffee and chocolate muffin was one of the best I've had for a long time.

Visited here to have a bite to eat and was lovely food. Would recommend a visit. We were having a look around the village when found this cafe. You can sit in or there is an outside dining area under cover.

Curiously old fashioned in and old fashioned kind of way. Like pre-millennium coffee!

Pre booked for morning coffee and cake and as a result service was much better than previous visits.

Stopped here on way back to Penarth from Porthmadog. Found by chance and had a delicious early lunch / brunch. Friendly staff. Very good quality cooked breakfast. Nice table in covered outdoor courtyard. Ideal. Will come back when we’re up on a day trip.

Popped into this cafe today, unsure of what we would find as it was empty on a warm Sunday afternoon. Everyone else was missing a treat. The cakes were delicious (carrot and banana, salted caramel, rice crispie) and fresh. Drinks of tea and coffee were...

Been many times and always excellent. Probably the best cafe in Builth

Fabulous food Fabulous staff Fabulous surroundings ⭐⭐⭐⭐⭐

Great tasting good food, friendly, helpful staff.

Not my favourite place. Salad was very greasy.

We had food in the courtyard such a sad and gloomy place , weeds, rubbish, flaking paints , cobwebs, false plants… such a shame as it could be gorgeous lick of paint, clean tables , paint them too, good sweep up , bleach the paving...

Very good. Nice food and good service. Club sandwich excellent. Recommended.

Real food! Passing through Builth & very hungry. Keen to support a local business & glad we did. I had the Cwtch club sandwich & wife had cheese & ham toastie & 2 x flat whites & a bakewell. The sandwiches are big with fresh...