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3,5

Based on 443 opinions finded in 2 websites

3.0Ambience3.5Cuisine3.0Price3.5Service
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Under new management since our last visit. What a difference. Friendly staff Made welcome Children welcomed Food Great Well Done !!

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RadioGahGah . 2023-11-09

MORE AT TripAdvisor

Tia and Juan gave us a lovely welcome (Juan had remembered us from a while back) and went out of their way to accommodate us warmly throughout the evening at this characterful inn. The food was delicious, too!

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Happiness15429048208 . 2023-10-28

MORE AT TripAdvisor

We stayed at the Bull for one night as visiting friends in the area and it was nearest. what a fantastic find, the room was stunning and so well equipped. So much attention to detail. Super king-sized bed, huge fluffy towels, beautiful double ended roll top bath in the room. We did not have dinner as ate out but the menu looked great. The breakfast was delicious and all of the staff were so helpful and friendly. We will definitely be back and can highly recommend a stay.

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sam c . 2023-10-23

MORE AT TripAdvisor

What a breath of fresh air. Easy to find, good parking. Clean spacious room with a comfortable large bed - we had a large double room.. the bath was massive! It’s hard to keep a 400 year old coach house in good condition but they do a great job. Food was excellent and with a choice of front garden, rear courtyard, bar or restaurant you’re spoiled for choice. What we paid for 2 nights including a freshly good breakfast to order was fantastic value for money. We really enjoyed the millennial walk by the river which is accessed over the bridge very near to the inn making it easier to walk to Mildenhall rather than drive and Barton Mills itself is charming. However the real winners are the people who make this place special. Wendy and Vicki are the true stars of the show and every other one of their colleagues were equally friendly and helpful; however they go further than that to make you feel welcome and valued We are missing you all already ! See you soon 😉

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Rachel E . 2023-09-08

MORE AT TripAdvisor

Worst experience ever!!!! We stayed here for the weekend for a local wedding. Extremely overpriced for the room we got. No staff upon check in. No staff upon breakfast. We literally waited for an hour. When the breakfast arrived it was cold, tough and untasty! We paid top price for our room, it was small and unlike all the rest of our party (we had the whole hotel) the carpet was stained, door did not lock and we was locked in at one point. Staff were rude, distant and unresponsive! DO NOT STAY HERE!

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V1233QDbena . 2023-08-26

MORE AT TripAdvisor

Great food, lovely staff. Met friends as it’s halfway between us, sat outside in the courtyard. Great welcome and great serving staff, really friendly. Food was delicious and lots of it - highly recommend!

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fgreen9597 . 2023-08-20

MORE AT TripAdvisor

We hadn’t been for years but went recently sat out in courtyard and had a nice lunch and enjoyed ourselves. We then decided to go again and take a friend for a birthday lunch. We arrived around 11.30 to ensure we had a nice outside table. My Husband ventured in to just order some Coffees and got barked at, that they weren’t open yet. The lady then warmed when she realised we weren’t being demanding and drinks were allowed. We waited outside for our friend to join us and then ordered 3 Lattes and they arrived barely warm, but we were busy chatting so just downed them as didn’t want to make a fuss, but if we had I’m sure they would have replaced them. My husband ordered the same main course as he’d had previously as did I and our friend had the Chicken Supreme along with my Husband. It arrived and looked tasty. We started to eat and then our friend a few minutes in made a gasp, grabbed a napkin and at first we thought he was choking or had something foreign in his meal. He had to spit it out and was a bit sick. The Chicken was off. He hadn’t noticed as the Peppercorn Sauce, Crushed New Potatoes and Green Beans had been fine, but as soon as he’d eating a part of the Chicken Breast it was foul. He said it was the most sour thing he’d ever tasted and rushed off to the Loo to rinse his mouth out with the bottle of water he’d been given and asked us to grab him a Whisky to kill the taste and hopefully the bacteria. Another waitress came to take plate back to the kitchen and then returned to state the kitchen said it was fine! They asked if he wanted anything else but he declined and I don’t blame him. My husbands was ok and he’d eaten a reasonable amount but stopped eating when this all happened as did I as I felt very queasy. So we all left our plates. No one came back to apologise to our friend, to ask if we needed dessert or any drinks and they left our plates in front of us. Admittedly they did not charge us for the water of the one whisky but the fact no one acknowledged the issue or apologised left us unhappy. Needless to say we won’t be visiting again under the current management/company. Such a shame as it could be great and it was in past years.

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Samantha M . 2023-08-19

MORE AT TripAdvisor

Shame not to write a great review about a local pub. Again another establishment that does not acknowledged or comment on reviews. It always appear that they don’t care or can be bothered. Booked on time have to give a vacation of table time with the long wait for food as we found out it would be hard to estimate. Arrived on time not very busy, given drinks menu and told where we were seated. All drinks and food have to be ordered at the bar. Dirty plates etc at the end of bar still there with others when we left looks terrible and lazy. When to order food but no burger buns when asked why told they are always late buy somewhere local, or change your supplier. Revised order then taken. Note the white bucket chairs small catch on you side hips. Food took a long time to come out but when it did it came out slowly. The food itself however was fine typical but food mash was a bit dry though. Asked if the all OK just as we were nearly all finished a bit late then. Service was OK at best but no enthusiasm but effective. Bar area now looks like it need a good refresh as looking sad and dated. Urinal in toilet blocked looks like it has been for some time not just today as no flush and quite full.

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derek61 . 2023-08-07

MORE AT TripAdvisor

This place was amazing and extremely accommodating. Our stay was extended and Vicky went out of her way to make sure we were able to keep our rooms. Great food, great pub, great people!

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Andrew G . 2023-08-02

MORE AT TripAdvisor

This is a very nice place to stay all of the workers was so nice vickey was so awesome she was very entertaining and so helpful I can't that her enough

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Byron W . 2023-07-30

MORE AT TripAdvisor

This was a last minute booking as I had left an hotel in Newmarket following dreadful disturbance from other inconsiderate guests. After having no sleep it was good to find lovely accommodation within 15 minute drive from Newmarket. Spacious comfortable room with very helpful friendly staff. My huge thanks to Liam for the unexpected surprise gift which cheered me up no end... I had limited meals due to a busy week but,what food I had was very good.I hope to visit again in the future.

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jayne S . 2023-07-29

MORE AT TripAdvisor

I used to love this restaurant and have been many times over the years, however this visit will be my last. My partner and I traveled from Ipswich to have a meal at this once great place. We had perused the online menu and had made decisions on what we’d order. We were super disappointed when we arrived to find the menu online was outdated and were faced with a very lazy alternative menu. After travelling so far we decided to stay and chose something off this terrible new menu. We both decided on bangers and mustard mash. When the food came it looked nice but that’s where the compliments end. The mash was dry and so full of mustard it was inedible. The sausages were ok but there was hardly any gravy to compete with the dry hot mash and the vegetables were microwaved for too long and shrivelled. My partner hates complaining and chose to eat the food I could not eat and even he really struggled with eating my mustard with a dash of potato. My mouth was so hot and my throat sore that I ordered a crème brûlée for myself and a rhubarb and custard Eton mess for my partner. My brûlée was like scrambled egg with a scone so hard that my partner couldn’t break it in half with his hands, I decided for the sake of my teeth, not to try it. My partners dessert was even worse than mine with raw, crunchy, unsweetened rhubarb just piled on top of canned custard and whipped cream with a poor excuse for a meringue on top. The waitresses were really lovely, we were offered a free drink and 1 of our bangers & mash deducted from the bill. The waitress asked us to come back for a chance to rectify our visit however I feel this place has gone so down hill and with a truly rubbish menu, that we will not, due to the risk of disappointment trek that far again.

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Connector44358124352 . 2023-07-28

MORE AT TripAdvisor

I’m not one to write a bad review , but tonight I feel I needed to . We have been to the bull on quite a few occasions in the past and have enjoyed with no complaints . This evening was awful !! We arrived and admittedly fairly busy , we were served drinks and shown to a rather sticky table , an hour and a half of waiting for our main course was too much and a poor explanation from the bar man , we left .. in this time we noticed the chef casually walking through the restaurant to get a drink from the bar and having a chit chat with the staff .. clearly priorities weren’t on all her hungry waiting customers .. needless to say we won’t be returning !!

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Anna P . 2023-07-13

MORE AT TripAdvisor

This place has won an award for possibly the worst bar man I have ever come across. Not rude in anyway but the volume of swearing when taking an order is incredible. He also does not seem to like the performance of his fellow staff who it appears had a busy night last night and didn’t clean the bar to his hi standards. Management need to take note and maybe provide some professional responsibility lessons.

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cannonss . 2023-07-11

MORE AT TripAdvisor

We had a fantastic experience with friends when we went for a Sunday roast. We were in a group of 10 and nothing was too much trouble. Special mention to the general manager who helped with a few queries and Vicky who was extremely entertaining and attentive. Food was great - good sized portions and service was great.

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Sherpa12774517414 . 2023-06-18

MORE AT TripAdvisor

Nice pub freindly staff, food OK tasty quick and we'll presented, can't complain. We will return in the near future

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Bravehart70 . 2023-06-15

MORE AT TripAdvisor

We had walked to the Bull Inn for Sunday lunch. We unfortunately were very late for our table (a mix up with the distance to be walked + battling with unkempt footpaths). We rang to say we'd be late but actually arrived 1.5 hrs late....

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Kate B . 2023-05-29

MORE AT TripAdvisor

A bit of a mixed bag really! Booking of 5 for Sunday lunch, when we arrived the lady behind the bar gestured what table we were at. I then had to go up and ask for food menus and ask if we needed to order...

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Doone15 . 2023-05-22

MORE AT TripAdvisor

We love to visit The Bull. The staff are friendly especially Wendy. She is always happy and greets us with a smile. She must see loads of customers but she seems to remember us and the dogs and greets us with a smile every time.

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Flipper1969_11 . 2023-05-22

MORE AT TripAdvisor

We visited The Bull for a lunch time meal and our server Wendy was just fantastic! She was funny, friendly but kept a professional and attentive service. She’s an asset to the team! Thank you Wendy, can’t wait to come back 😊

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Polly B . 2023-05-22

MORE AT TripAdvisor

This place got one star because the table seemed to have been wiped! and having not 'booked' a table (for a quiet service) were allowed to have lunch - wish we'd been refused! We frequented this establishment when under prior management so thought we'd give...

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Happiness29123686222 . 2023-05-22

MORE AT TripAdvisor

Oh dear, what a disappointment. We were staying as a party of seven for one night. Checking in was simple enough and our room was ‘bijou and compact’….clean enough, but the w.c. could have merited from more attention (I didn’t expect to see a black...

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Tina M . 2023-05-22

MORE AT TripAdvisor

This place was so fun! Had a coronation party that was fun despite the weather. Lovely trail network for a morning stroll after a lovely nights sleep in the cutest room. And great WiFi and food!

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CaseyRockymount . 2023-05-07

MORE AT TripAdvisor

A bit late writing this , we came in for lunch and was also meeting family at the Bull Inn as we was on our way to a funeral , we wanted to mention how lucky we was for having Wendy as our server ,...

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Barbara F . 2023-04-25

MORE AT TripAdvisor

Amazing food, atmosphere, staff and food! They really do go the extra mile with dog blankets, treats and water. And for the hoomans great range of fresh food at reasonable prices. Every staff member had genuine smiles and gave us a warm welcome - we...

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517samanthai . 2023-04-15

MORE AT TripAdvisor

We ate in the bar area which had a lovely atmosphere. The food was amazing and the service was quick, friendly and professional. I wouldn’t hesitate to recommend The Bull Inn to anyone, we had such a nice evening

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Karen K . 2023-02-09

MORE AT TripAdvisor

We tried again. We phoned to book a table in a warm space (last time it was cold in the restaurant.) They hadn't seated us in the warm bar as had been booked, so weren't ready with a table for 6. I arrived 2nd and...

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fran b . 2023-01-29

MORE AT TripAdvisor

I know let us try that restaurant at Barton Mills we said. Maybe it's not open? It was and what a gem we have found! Excellent menu, ambience and customer care.

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KenBessent . 2023-01-24

MORE AT TripAdvisor

We went for breakfast here, I have to say it was the most delicious cooked breakfast in a long time. Will definitely be returning. Well worth the money

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clairebF2308QG . 2023-01-19

MORE AT TripAdvisor

Heard there was a new chef, tried out a special and it was amazing! Such refreshing flavours. Will definitely be returning 👅

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Alexiusrobbo . 2023-01-14

MORE AT TripAdvisor

I stayed here rather than my usual hotel in Mildenhall. I wish I had stayed there as the room was grim. fixtures loose, decor needing tlc. not brilliant.

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bigTrev74 . 2022-11-19

MORE AT TripAdvisor

I was nervous about staying 4 BTS at this hotel because of recent reviews. Reached out in advance and learned the old management (with great reviews) was brought back. Ver impressed. Manager stayed late to welcome our group at a late hour. Enjoyed a fantastic...

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bryceh541 . 2022-09-29

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Food arrived at different times and some of it was not cooked properly. Sent two plates back twice! Staff were working hard and seriously over stretched. Might be better once they get their staffing sorted out. The food, once it arrived, was very good for...

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manojr944 . 2022-09-10

MORE AT TripAdvisor

Terrific choice of stop for breakfast on our way back from Stansted. Excellent value for money. Juice, coffee/tea, cereals, full English - the works! Amy was a delight with nothing being too much trouble. Will remember next time we pass.

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C5365FSkevinw . 2022-08-12

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Poor customer service, expensive for the quality and damn right rude management. We were greeted with hostility that continued throughout. It’s like they don’t actually want any customer other than the locals who are clearly the only ones who write the positive reviews. Bunch of...

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iguessifeel . 2022-08-02

MORE AT TripAdvisor

Would advise against going to The Bull Inn. I booked a mini break 3 days for my friend's birthday. It was a catalogue of non existant customer service. Despite the booking made on 20th April, telephone confirmation that all was OK on 7th July everything...

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MargaretA631 . 2022-07-26

MORE AT TripAdvisor

I booked 2 rooms at this hotel as it was close to a charity day my daughter and I had travelled 3 hours to get to. We Checked in at 5pm and headed down to the "Award winning restaurant" for dinner only to be told...

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KFastlove . 2022-07-23

MORE AT TripAdvisor

No motivation to do anything. Booked a 19.30 table to eat to then get told at 19.40 the kitchen shuts at 20.00. Then sit and watch someone else get served after 8 😡. One couple ordered an indian and ate at the table 8.30. SHAMBLES

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lee g . 2022-07-10

MORE AT TripAdvisor

Had a family meal 8 adults 5 kids. Lovely quality food and good service. Roast dinners with separate veg and gravy. Had mini roasts for kids aswell. The manager Lee looked after us very well and bar staff were prompt. Huge pub with outside area...

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harlowtown . 2022-06-13

MORE AT TripAdvisor

Birthday meal Terrible service and ran out off food and drink ! Lovely venue ! Poor services table booked in advance but no table ready for us waitress looked blank when we asked for booking Drinks ran out Perroni then had no full fat coke...

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Craig B . 2022-06-11

MORE AT TripAdvisor

All corporate food. Quickest way to commit business suicide in the restaurant business, especially by replacing the popular and unique items previously offered, such as stroganoff and curries. We were confronted with this new reality when we saw the new menu and I couldn’t read...

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JackL763 . 2022-06-09

MORE AT TripAdvisor

We enjoyed a delicious meal at The Bull Inn. I had the catch of the day and my partner had the Pork belly and can highly recommend them both. Our Waitress Luna was amazing. She was so kind and couldn’t do more to help us....

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jessicamR8956BW . 2022-06-07

MORE AT TripAdvisor

We visited the Bull Inn many times. In the past. The menu/ quality of the food are mediocre to say the least. Not sure what happened but yet prices remain high for that type of cafeteria quality good. Stay home.

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Adolfo G . 2022-06-03

MORE AT TripAdvisor

Sad to say the service is just deteriorating. The staff seem disorganised and more interested in talking to each other than focusing on the customers. No checks, no asking for fresh drinks or deserts. Tables weren’t cleared and glasses left on tables with staff just...

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Big-Mon-Mon . 2022-05-17

MORE AT TripAdvisor

So we booked a table for 8 people for 2pm today, on arrival we had a look at the menu.which is not the best for coice. So we ordered our meals, just about to order our drinks when the waitress comes back & says we...

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Legalburglar . 2022-05-02

MORE AT TripAdvisor

I’ve been to The Bull twice since it has changed ownership - twice too many! Really saddening to write this as I hoped to find a new spot for a weekend meal out and drinks locally. Firstly, Amanda is great - works incredibly hard to...

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JJ1959Suffolk . 2022-04-10

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We had initially looked at booking this venue for Mother’s Day lunch but ultimately went elsewhere. However we decided to call in on the Monday to see what we had missed - and are really pleased we went elsewhere the day before Arrived as a...

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825michaeli . 2022-04-05

MORE AT TripAdvisor

After an exceptional experience back in January, we thought we'd head out there last Sunday teatime. It's an approx 30 mile round trip, so we did check the website for its opening times. On arrival at around 7.30pm on Sunday, it was all dark, and...

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GavinCambridge . 2022-04-03

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On arrival, baring in mind my Mother -In-Law is disabled,young Lady on reception could not find my booking. I made the booking for 2 pm with Amanda for today. Not a good start. Place into an area where the three of us were seated. No...

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794dennyl . 2022-03-27

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I would give a zero but it wouldn’t let me , the pub is nice to look at but it ends there , I see on other reviews the front of house was described as Miss Trunchbull but I think that’s to nice . My...

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Ramsy2020 . 2022-03-21

MORE AT TripAdvisor

Always a good place for a fabulous meal - always pricey but always exceptional. 5 of us went for a friend’s birthday. Expected to be put in the dining area but was seated in the bar. Menu was the virtually the same as previous owners.....

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samcU613KG . 2022-03-12

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Yummy! We really enjoyed our visit today to this lovely restaurant, we ate the ribeye steak and the dirty burger, and loved every mouthful. Prices are a little on the high side, but was worth it for the wonderful service we received, atmosphere and the...

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madametulip . 2022-02-22

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This was an absolutely exceptional Sunday roast dinner. The starter was magnificent too! Couldn't fault the food and vastly better at the price point than many comparable pubs I've tried. The inclusive veg was hot and extremely tasty too. Service was really friendly and attentive...

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GavinCambridge . 2022-01-30

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AVOID.. Awful service, awful food, awful management!Waited 2 hours for our food to come out as our steak had been dropped on the floor! Emailed management who have just ignored me and haven’t replied! Under new management, The Bull used to always be our go...

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Odyssey57026093514 . 2022-01-20

MORE AT TripAdvisor

Where to start, ignorant, vile owners who are just plain rude and clearly have a dislike of children. Avoid this overpriced stink hole at all costs

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iguessifeel . 2021-11-09

MORE AT TripAdvisor

The worst ever experience, reception staff so rude unwelcoming,sarcastic, Please don’t waste your money and stay here , privately owned so they just don’t care how rude they are , I went for the weekend to a wedding reception and have never felt so unwelcome...

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83tracey22 . 2021-11-07

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We read the “boring bit” on the menu after we had already booked to eat here. 4 adults and 4 of those horrific types of humans known as CHILDREN!! Yuck! We gave our kids a “stiff talking to” on the way there to ensure they...

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MHolmes83 . 2021-10-28

MORE AT TripAdvisor

On edge the whole time that it my children made too much noise they would be asked to take a ‘wander’ as stated on the menu. Over priced roast.

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paigef274 . 2021-10-17

MORE AT TripAdvisor

I’ve always passed this place on the way to Snetterton race track and thought it looked lovely we’d give it a go…. I wish I’d read the trip advisor reviews first…. WHAT A DISAPPOINTMENT…. Argumentative staff after they mess the order up…. Granted they offered...

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simongN1181SL . 2021-10-02

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We were prepared for negative staff after reading the reviews but found the complete opposite. Very friendly and welcoming staff. The beef was a little tough for our liking and we like softer potatoes. Nice to see cabbage served as a vegetable. The gravy was...

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Marion_Harvey . 2021-09-21

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Firstly the good bits. The meal overall was good. Tasty steak, well cooked chips. The peppercorn sauce was however like water and the butter was served ice cold so impossible to spread. Now the bad bits. I have to say the customer experience is the...

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O8585CLjasond . 2021-09-21

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The food was good and the staff were lovely. However I felt pretty uncomfortable and I’ll explain why. Barrier across the entrance and only allowed in once barrier ‘opened’ as we arrived and checked in. Masks worn to the table. As we walked past the...

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joduf2018 . 2021-09-19

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Visited for Sunday lunch with a group of friends and as soon as you walk in you get the vibe they don’t want to be waiting on you. When asking questions about the menu the waitress rolled her eyes and said ‘not another question’. Roast...

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Jemmaames . 2021-09-05

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After visting the Bull pre Covid and having a great experience in every way. A group of friends vistied over the weekend, it was the worst experience i have ever had at a pub/resturant, from front of house, service, food, clenliness. The younger staff seem...

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scdickens . 2021-08-11

MORE AT TripAdvisor

We had a lovely Sunday lunch, service was really good with happy helpful waiting staff. Greating was made very friendly welcoming. We will definitely be back. Many thanks

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D7388BCsamc . 2021-08-09

MORE AT TripAdvisor

Excellent restaurant and hotel. It is well managed and covid safe, felt very looked after and safe. The staff was very friendly and attentive to our needs. The food was excellent and plenty of choice on the menu. Definitely would recommend a visit

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E4151LVjamesb . 2021-08-05

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The poisoned dwarfs Inn ,Very condescending awful front of house, which many genuine reviews have already pointed out, rude, arrogant and generally not the place to enjoy very average food. Use to be good not now leave well alone in my opinion. To expand a...

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916misterr . 2021-07-31

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Nice food and setting but the owners are just plain rude. Very arrogant and condescending, and act as if no one knows what they’re doing regarding Covid rules. Looking at many of the reviews they clearly don’t care. Hope they go out of business soon

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iguessifeel . 2021-07-25

MORE AT TripAdvisor

Lovely Sunday lunch … 2 roast beefs with all the trimmings … great welcome and very friendly service … we sat outside in the courtyard… food is great too

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703PaulB703 . 2021-07-04

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We tried The Bull for the first time for a date night and I have to say that the food was phenomenal! We absolutely loved every bite of it. The wait staff, however, was far from friendly. We did have one server that was very...

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LacyP123 . 2021-06-19

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Absolutely disgusting service. Tried booking a table for 2 adults & 10 month old baby but was told I wasn’t allowed a high chair unless the baby ate from the menu! But the lady couldn’t advise what was on the menu that a baby could...

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footsteps123 . 2021-06-02

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Decided to stop off for a quick drink following a long journey. Greeted by the most rude member of staff on the front door, A larger woman with glasses. We hadn’t booked so we asked if there was any possible availability, to be told we...

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38Msbee . 2021-05-29

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First meal out since lockdown restrictions and couldn’t have gone to a better place. Service and food was absolutely amazing. We were greeted by friendly staff on arrival and had nothing but outstanding service from staff from the moment we arrived. Nothing seemed to much...

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suzieludman . 2021-02-24

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I regularly visit The Bull Inn as there are so many different options on the menu and each meal is cooked to perfection! I visited 3 times in December and thoroughly enjoyed each time. The service is always amazing but was especially good during the...

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jessicadams13 . 2021-02-23

MORE AT TripAdvisor

We love the Bull. It's always a treat to go to the Bull and we made sure that we could experience a pre-Christmas treat before the January lockdown kicked in. We're always looked after and the staff make you feel like family. Since the pandemic,...

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karlj220 . 2021-02-23

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A rare treat to go out for dinner and with a birthday to celebrate we chose somewhere we thought would be special for 6 family members to eat outside while supporting local business. We booked our table for 6pm and agreed the table was for 2 hours.The Christmas decorations are very pretty and the courtyard does look lovely. However, on arrival we were quite surprised to be spoken to like children when being given the house rules on Covid 19 but also understand the importance of being aware for our own safety so shrugged this off.We were shown to our table and the waitress taking our order was impatient to obtain our drinks requests and barely polite when explaining the one menu per group rule. The cutlery arrived in individual bags which was a nice touch as you feel reassured you are being taken care of.......big mistake As we progressed through our meal the level of rudeness by the owner and her staff when clearing plates and glasses became truly shocking. I wish I had looked on tripadvisor before booking as this seems to be the norm for them! But what was most concerning was that we observed people leaving the table next to ours and no sanitisation of the table or bench seats took place before the next people were shown to that table. The food was just good pub food but but not exceptional and very overpriced when considering the lack of customer skills by the front of house. Definitely won’t return I don’t need to eat here there are plenty of other lovely pubs, hotels and restaurants locally.

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H5573MFclaireb . 2020-12-18

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My Birthday Dinner last night with my wife, haven’t been out out in a long time so expectations were high. I have got to say that firstly they have adapted to COVID guidelines and having worked in the catering industry before can only imagine how difficult it is to even open the doors in the current world we live in . how staff have to wear masks through their whole shift and still remain pleasant is a credit the establishment and their team. We had the butchers block sharing steaks which was amazing and cooked to perfection. We Have a great meal at the Bull every time we go . Thank you very much and keep up the good work .

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Oatcak35 . 2020-12-12

MORE AT TripAdvisor

I gave a rating 1 however if I could give a minus I would . The place looks lovely all festive and pretty but be warned go inside and you will get frostbite from the owner , the one menu your given for one table just doesn’t make any sense ? is having less paper within one support bubble / household help stop the spread of Covid ! I don’t mind expensive but I like prices to be realistic , I mean seriously one tiny tin of coke £1.90 ... if you want an upmarket establishment the owner will need to go on a customer service course. I don’t wish anyone bad in such terrible times but Covid isn’t going to shut this place the owner will

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Ramsy2020 . 2020-12-08

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We havent been to the bull for years, but having seen they sell a chateaubriand we made the hour long trip to go back. The food was delicious, the atmosphere was still vibrant (something that seems to be missing in many restaurants at the moment!) We were sat, service was friendly, covid precautions were followed to the letter. The chateaubriand was the best steak weve had in a long time. The toffee pud is still amazing according to our daughter,whilst my wife and I didnt have room for dessert, we did enquire about taking away dessert for later we were told that they couldnt do that one due to being served in glasses, but they delivered us a small portion free of charge, this is how lovely they are to their customers. We also had the service fee added to our bill, but it does say you can have it removed if you're unhappy, but because were not absolute skeezers we couldnt do that, the staff are working in a pandemic, to help us have the luxury of a meal out, let's not be tight when it comes to showing our appreciation for them, eh? Hoping to go back more frequently...The fish and chips is also very good!

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Disneydisneydad . 2020-12-06

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Great service, very good on COVID rules and processes. Food was divine so will definitely recommend and plan a revisit.

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HonestHelpful . 2020-10-30

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We’ve eaten here a number of times and always go for the chateaubriand whenever it’s available.... Simply phenomenal in every aspect! A new addition was the swede gratin.... Oh my it was delicious.... A couple we took with us remarked it was the best roast dinner they have ever had! In terms of service... Despite following the Covid restrictions to the letter the staff were amazing... We felt nothing was too much trouble for them! A fantastic British Pub with a great choice of real ales and amazing food! Top marks and keep it up!

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570colinn . 2020-10-27

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We qued for over 1 hour to be able to get a table at the restaurant (they were no longer taking bookings) the covid precautions were very good and the lady who took us to our table was polite and welcoming. We were given a disposable menu and took approx 1/2 hour to decide our choices. The food is overly priced in my opinion (especially for quality of food and service). This is the only eating establishment that I have eaten at where they bring your food to the table in a large serving tray and you have to take the food yourself, you also clear your own table onto the same tray after the meal when the waitress brings it back, I can't see how this was any safer regarding covid. 3 of the meals were as described 1 wasn't. It was a flat bread with steak, rocket, mozzarella and onions it resembled a pizza of sorts. The only trouble being this had no mozzarella on it at all but a ton of melted cheddar. Under half was eaten as it simply was too much cheddar to consume in 1 meal. The waitress came back after we had finished our meal and enquired why this 1 meal hadn't been finished. We explained it wasn't as described, she apologised and said she would ask the chef. We had a other lady approach us with a horrible attitude. She said it was our own fault for taking so long to order and they had simply run out of mozzarella. We explained the choice would not have been ordered if we had known and if the waitress had explained either when she took our order or before the food was served. The reply was "at least you get 10 pounds off" not a sorry this should of been explained at that time etc. We later found out this lady with lack of hospitality skills is the owner of this establishment. As we finished our drinks we witnessed this lady shouting at other customers for not paying the suggested tips for staff members. One customer was polite and quietly argued his point but she shouted him down trying to belittle him, he warned us and others to check the bills as there was a added on service charge. Our bill for 4 mains and 4 drinks (2 cokes and 2 shandys) with £40 eat out discount still came to over £100! But we must remember we should be grateful!! We had chosen to eat at this establishment from recommendations from a friend. They were shocked too by the service we had. We can only be grateful that no one was allergic to the different ingredients that had been served with no notice. We will definitely not be spending our hard earned money in the establishment while this land lady is still there. I would warn any other potential customer of this too.

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triplyqueen . 2020-10-27

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Nice pub, decent food, terrible service. Although good to see robust Covid controls, you are made to feel apologetic for arriving with money to spend. The two owners / managers just seem to get service all wrong, making us feel under pressure to behave correctly throughout. Good basics of a successful pub but if the ‘welcome’ is not changed there will not be any customers.

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D6456FDpaulm . 2020-10-10

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I live near by and recently had my grandmother and her sister visit. Her sister had recently had a heart attack and the staff couldn’t have been more helpful. From helping them to their rooms to ensuring they had a jug of milk ready every night before they went up to bed for a cuppa, every thought was put into their stay. Family run, they put everything into their business and that shows through in many aspects of their work and their service. I was throughly impressed and appreciative of how they made their stay feel unique, special and all in all a great experience. Well done guys

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Michael3663 . 2020-09-30

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Dropped in on our way back from London. The web site says turn up and we will find you a space - they did on a Saturday night as well. Very good COVID policies in place. Part of the group had fish and chips a good size piece of fish, the other had the Cajun chicken burger with dirty fries. Food was good

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MalcolmD47 . 2020-09-27

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I did not stay that the inn but I did have dinner at the pub. The younger staff was very pleasant but an older waitress was SO, SO, SO, RUDE! It wasn’t like my group and I went at a busy time or anything so it couldn’t have been the stress of a BUSY PUB. Also, it was our first time there. So I don’t know why she was so rude. This visit was definitely our last. I WOULD NOT RECOMMEND. eating here.

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Connector573483 . 2020-09-21

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Found this as driving by . Had a lovely evening meal. Staff wore masks , and were really helpful and polite. Enjoyable food and wine!

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Val V . 2020-09-21

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This was a good meal in an attractive setting - a lovely summer salad to share as a starter (goats cheese, toasted almonds, red onion, croutons, toasted almonds and mixed leaves with a honey mustard dressing), then a huge plate of fish, chips and crushed peas for Jenny, and a large bowl of tagliatelle with propers and mushrooms in a smoked tomato sauce for me, with garlic bread and a rocket salad. Ample portions, very quick service, a longer wine list than usual, and good value at just under £60 plus service for the two of us. A good find.

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amdgriggs . 2020-08-30

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Went for Sunday roast today. Had roast chicken dinner and to be honest, it was mediocre. The meal was just warm instead of hot. The roast potatoes were so hard that you couldn’t get the fork or knife into them. It was nothing special for the price we paid. Had a small sundae for desert and it cost £8! Total for two bog standard chicken roasts and two bog standard deserts, plus 2 cokes was £65 - no alcohol. Will go elsewhere next time. On a plus - their Covid safety was excellent.

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Dawn F . 2020-08-30

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First visit to The Bull and very impressed with their organisation and commitment to keeping guests safe during the pandemic. Simple QR code process for track & trace & good distancing & hygiene practices. This meant we could relax and enjoy the delicious food!

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Lacey49 . 2020-08-24

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We booked for an evening meal and were hoping to sit outside in the courtyard in one of the booths that we had seen a picture of on their facebook page only to be told you are only allowed to sit in a booth if you are a party of 6 or more or are going to spend £150 ! They only give you one paper menu to look at , The table next to us were a group of five and they only had one menu too which is not really appropriate and I think they could stretch to a menu per person for evening meals or laminate their menus. We ordered the fillet steak and asked for it to be medium rare, the steak was completely raw in the middle, someone had asked us how our food was but we had only just started and no one came back till long after we had finished. We pointed out that the steak was raw in the middle and the waitress said the owner would come over, when we pointed out the raw meat she said "well that's how we cook it here", and then she said "well that's only a mouthful", when paying £28 for a fillet steak I would expect it to be cooked as requested and then not for the owner to disagree that it was not raw in the middle when clearly it was. There was no apology or offer of a reduced bill, just an extremely rude response from the owner. This place has zero customer service, in addition there was no sauce that was offered with the steak, if you wanted a sauce it was an extra £2.50. The other meals we had were fish and chips which was nice and no complaints. The main issue here is the complete lack of customer service, looking at other reviews I believe this is not just a one off, we will certainly not visit again unless this place changes hands. Oh and by the way, all the time we were there no one was allowed to sit in a booth as no groups of six or willing to spend a fortune on drinks !

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Chris N . 2020-08-23

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Horrible customer service! Not the first or last complaint they will revive! Will use a wake to gain public support and sympathy! Will try play the victim and hide points of leaving expensive food out in the rain in cardboard boxes on wet tables! Make promises and not keep them about finished outside spaces! Over exaggerate details off incidents and numbers off people! Will offer 30 in doors and 30 in an outside space. Public area out front caters for over 100 on many a lockdown day! But then moan that 80 people turn up!! So would off only left 20 people there! Very happy to take everybody’s money!!! They will play the victim and show no empathy to a died mans wake!!! Police incident was over one persons mean words which as a family we exchanged emails with the bull and thought we had sorted! But no they feel the need to drag all hard and personal emotions to the forefront!!!! Will not remove comments that are damaging and upsetting when asked privately by email!! WillDelete comments if they don’t like them! Will happily serve a mass off people when the cap fits! AVIOD AVOID

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Jamie46271437 . 2020-08-17

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This place would make great material for some sort of sitcom where the two miserable wenches who greet you (or not) are very much computer says no type approach. Enormous over reaction to covid rules (which they clearly don’t have an understanding of). Don’t come to this place expecting service with a smile. It’s anything but. Please understand...these people are doing you a favour taking your money - count yourself lucky! Drinks dumped on a table for you to go and collect - they wouldn’t dream of bringing them over. Have a look at reviews of their hotel page on trip advisor. Equally amusing.

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653stevew . 2020-08-11

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Stopped here for a drink and a bite to eat on our way back to Norfolk after a long drive from wales - service with a smile it wasn’t - was struck by the amount of rules and regulations re covid - which is understandable to a point but this was ridiculous. I couldn’t help feeling by the fact they wore no visors or masks it was to protect them not the paying customer.. £31 for 4 drinks.. we decided not to have any food. Oh and it says dog friendly outside on the website, this means the scrappy tables by the road at the front and not the courtyard as I was led to believe from the website

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pixee_dust75 . 2020-08-10

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Stopped here for Sunday lunch having read great reviews. Service was good until we had to wait 10 minutes to pay the bill. Other than this the environment was just frenetic and not relaxing at all. The music had a nightclub tempo backing and was too loud. We asked for it to be turned down but it was gradually eased up again during our meal. They are clearly taking covid very seriously but to the other extreme really ruining our experience. We felt on edge the entire time and couldn't wait to leave!The food was pretty tasteless & overpriced. I have never paid so much for a soda & lime (basically a free drink for pubs to serve).It feels like the other reviews were of a different pub and so we won't be returning!

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DHJL . 2020-08-10

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What a lovely place to eat & drink. Very friendly and kind staff. Made us feel safe and welcome. Very clean and conscious of COVID which was good.Food was 100% amazing and well cooked. I had steak and it was as ordered. Plenty of options and choices even for a veggie which my partner is. Highly recommend the White RiojaAlso nice and relaxing if you just want to have a drink.One small personal thing is the extensive wine list is awesome and

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Ashleyswim . 2020-08-09

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we stopped here on Sunday on the way home from a camping trip. We were met with fab customer service. A wonderful waitress and what seemed like a fab team. The food was delicious and plentiful. The steps taken to make it a safe place to be were the best I have seen. Fantastic.

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Vikki s . 2020-08-04

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Went to The Bull for lunch (3 people) this week. So impressed with all the hard work that’s gone in to making the whole experience extremely safe and really enjoyable. The courtyard looks amazing. The staff put a pop up table and tray next to your table to place all food and drink on, then you move your order on to the dining table. It felt just like visits to The Bull ‘before Covid’. It was such a joy to be out and feeling normal again! Lovely to see that the full menu was also on offer, absolutely nothing has been compromised about the whole guest experience. Well done guys! Will definitely be back shortly

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mabelymoo . 2020-07-25

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Went to the Bull Inn for the first post-lockdown outing. We were feeling a little nervous, but the staff were being so careful and had everything set up so well that we felt completely at ease! On top of that, wonderful roast dinners and tasty desserts! Will definitely be back!

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erG7103XG . 2020-07-13

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We had our last meal out before lockdown kicked in at The Bull and we were there at the first opportunity when it reopened. Cannot fault them for the quality of food and service and they have gone above and beyond to make sure customers feel safe in the current Covid crisis. There's even new outdoor booths to help with socially distanced dining. Really well worth a visit and you'll be very well looked after.

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karlj220 . 2020-07-05

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