The Brickmakers Arms in Surrey Heath

We decided to return to the Brickmakers for lunch having not been there since Scot and Alex were running it.To say that it has changed is an understatement! It used to be an always buzzing, friendly pub with excellent food but is now devoid of any character, has no atmosphere - but that might be because it was empty of any customers - and the menu is simply uninspiring.Don't waste your time with the Brickies. The Surrey Cricks is only a short stroll down the road but is MILES ahead in the food stakes.

The roast lamb was stone cold. When we mentioned this the reaction of staff was to "warm" it up. We asked for it to be replaced instead. When the dishes returned the original lamb had just been nuked and not served fresh. By now the veg and gravy were cold. Staff were not interested.20 minutes after ordering desserts we were told they had run out.The final bill included the desserts we hadn't had, drinks we hadn't ordered and then they wanted 12.5% service charge on top.It's obvious that they are short staffed and those they do have aren't interested in the job.

4 of us went to a newly redecorated pub, which is very nice and relaxing; the lunch menu is too formal for a weekday light lunch though; it has changed from a relaxing, medium priced, informal lunch menu, as it was previously.Our problem was with the wine; we ordered a £28 bottle red Italian wine, which they came and said they didn't have and offered a different wine. We did not ask the price of the other wine and when the bill came it was charged at £39; £12 upload! I would have thought at this upload they would have warned us. I will happily pay this for an evening meal but not an informal lunch with the 'special' club sandwich that they had on offer. Disappointed and won't recommend or return....

We booked early to accommodate our 6 year old. The refurbishment has paid off and the place looks lovely. We sat in the garden area under a large canopy. Plenty outdoor heaters so in winter I think it’ll be cosy. The wine list from what I remember has definitely improved and there are some really good choices by the glass. The menu, though relatively small, is perfectly formed. We had lamb, bavette and children’s fish. Lamb was the best. The kids fish was a little over cooked and my bavette probably a little under (for my liking). We had sticky toffee pudding between us - utterly delicious sauce. Actually, all of the sauces we had were excellent. The service was really good and staff members attentive without being overbearing. We will be back.

Eight of us went for dinner. There is a very large car park to the side and behind. There is also a nice outside area for the summer. We were sat inside and had a view of the kitchen pass, which I quite like.The menu is good offering different to the normal pub food, which I think is refreshing. I had the Isle of Wight Heritage Tomatoes and then skate wing. Both were really good. Finding skate wing is unusual and it is something I really like. Both the lemon tart and the dark chocolate ganache desserts were very good.Service was really friendly and good. We all enjoyed it.

Disappointed, limited menus, small portions but big prices and fairly average taste wise. The staff were pleasant and the decor tastefully done. So are most other gastro pubs in the local area. Having previously been a very happy customer in the past, I shall not be rushing back.

First time back in 7 years (I don't live in the area). Basically my food was quite good but 2 of the party had their mains taken off the bill (chewy rib-eye and a fish full of bones - customer checked twice that it would come filleted - but it didn't)). There is a lot of work to be done to get this venue back to where it used to be. The menu wasn't exciting and there is no "comfort food" at all. I think its mainly staffing issues though that let it down. Warm white wine and ice cold red wine!! I think maybe poorly trained staff just pick up a bottle and serve it. It was quite cold in the conservatory area. To be fair they offered to move us but to a noisy spot.There is a door to outside which was nearly always open though it has a big sign saying "Fire door - keep closed". It isn't actually a fire door as it isn't self closing and it half glazed. Their excuse was that the servers take the food that way as it is a quicker route for them and how do they close it with a tray full. Management need to pick up on sloppy service because at the end of the day good waiters are the coal face as far as customer satisfaction is concerned.

Back for first time after a long refurbishment - just had drinks, but nicely laid out, good range of drinks, high quality works inside and outside. Didn't have any food, but menu looks good. Bit pricey, but that's the area I gues.

First visit back post refurb and new team. Professional front of house team made us and the dog feel very welcome. Like the new menu, not large choice, but very good. Food great, well worth a visit

We were a party of four for lunch. First time at the Brickies since reopening.The place has been refurbished very well,and the covered garden area was excellent. Staff gave us a mini tour to show what had been changed,which was a nice touch.The lunch itself was very good and we found that we found the side dishes were easily enough, with a side of cabbage and a side of chips split between two,for example.Possibly choices were slightly limited,but that was the only negative.Service fast and efficient,and very friendly.After the last fiasco,it’s great to see that they have learned a valuable lesson.We shall return.

Not much choice for lunch main meals I felt are more for dinner rather than lunch. Ended up with a couple of starters each.

Just had a wonderful roast beef lunch at the Brickmakers Arms in Windlesham with my friend. The staff were friendly and helpful, the food was delicious, the service was quick - altogether a very enjoyable experience. We'll definitely be going there again.

We ate supper here with our daughter and had a brilliant meal. All the staff were friendly and efficient, the presentation of our dishes was stunning (especially the crab starter) and absolutely delicious. The huge awning over the garden is fantastic and lit very prettily, it felt cosy despite being outside. Would also recommend the scotch egg starter, the herb crusted lamb and the lemon and polenta cake.

To serve a main meal with only one side is unacceptable. Two of the skates had to be returned smelling of ammonia (Money was deducted from the meal) the Bavette was tasteless and extremely tough just served with a bowl of over cooked carrots a comment the chips were the best part of the meal was made . £11.50 for a small plate of cheese and bread was shocking. Very overpriced ,to cap it all they put 12 1/2 % service charge. Party of 6 we all decided we would not return.

Overpriced and the food is not worth for the money. The pub is not anything extra ordinary or exceptional so will be hesitant to recommend or go again.

The Brickmakers have proved over our last few visits that the food, service, attention to detail and ambience are consistently superb.Congratulations to Barry, Marsha, Simon and the incredible team for managing to do this.It has been a joy to see the young serving team grow in confidence and skill and to see how they have developed. The food is fantastic and nothing is too much trouble. Well Done!

Pre dinner drinks one Kir Royale 1 Vodka Martini. VM took 25 mins reason given - not made one before. Starter Heritage Tomatoes - tiny portion warm not chilled £7ea. Only fish on the menu Monkfish in harissa sauce - ok £24. Summary: Menu limited Service : poorFood : mediocre Price: overpriced for what we ate.

I visited with my partner ...we'd heard that it had been refurbished and we were interested to see for ourselves.The staff were pleasant and friendly...we sat under a marquee style roof outside...it was lovely ...like being on holiday ....when we sat down we noticed strong fumes from the patio heater and the waitress went off to see where it was wafting from.Throughout our meal ...we kept smelling the fumes from a heater....calor gas I guess ....and although it didnt ruin our evening it did affect our enjoyment .We mentioned it again to the waitress when we were paying and she agreed it was particularly strong above our table . She asked if we wanted her to ask about a reduction which we declined ....we didnt want money off our bill...we would have preferred a more enjoyable environment .The food was ok.....I had the bream ...my partner the skate wing ....Would we go back ? Probably not ....

A shining example of how a great gastropub should be Beautiful setting, lovely staff, great menu, great execution and wonderful wine list Nothing else to add Just go

No complaints. A dog friendly pub. Stopped for lunch and a couple of pints. The service was good and the food was equally as good. The staff were friendly, the seating comfortable and the atmosphere good.

We were celebrating our friends birthdays and expected excellent food. With such a limited menu one of the parties choice was not available and two meals were very poor and really warranted being sent back. Feeling that this would spoil the evening we decided not to. Once we had waited for 25 minutes for two ice creams which didn’t arrive, we asked for the bill and refused to pay the 12.5 per cent discretionary tip. We will not be returning which is such a shame because the staff were friendly, the seating comfortable and the atmosphere good.

A very nice pub with tables at the front for drinkers and an excellent covered and heated rear dining area.It was Father's Day, so they were doing Sunday roasts in the evening. The beef (with giant Yorkshires and vegetables) was fantastic.Overall, a very nice dining experience.

This pub continually fails to ignore all communication, very poor so I refuse to give them my business, it’s a shame as we only live locally

The set up outside is covered and very well thought out.The staff were all very friendly but busy. Maybe a few more helping hands would help?We went for lunch and expected a lunch type menu but there is only one menu and it is very limited, especially for lunch. No posh sandwiches or burgers. Lamb and steak dinners which were just too big for lunch. Finally we settled on a selection of side dishes and snacks instead. All of the food was excellent though. Some of the items we felt were a little over priced compared to others. The bread a butter at £3.50 was poor value as was a piece of crumpet (not a whole crumpet as assumed) with a few shrimps on.. poor value at £4.50... it was a single mouthful. The triple cooked chips, scotch eggs were very very good. All in all this is a lovely pub, great location, great staff, good food but the menu needs sorting out.

Shame the whole of the outdoor area is blocked by the super tent structures, it’s very well done, but the,open air back garden was a beautiful experience in the summer. I have to be honest I’m split on this review, the food was actually really good, starter, main and wonderful desert, but then I have always found the food to be good here. They have stepped up a notch, the Tokyo Radish salad was fresh and with good flavours. The pork roast was really really good, with nice veg and what tasted like double cooked roast with beautiful insides. The pork was fused with herbs and garlic, with nicely done crackling. Rounded off with a really nice baked alaska.....so all in all great food experience. The size of the pork was on the large side but beautifully cooked, enough roast potatoes and a small tray of carrots / beans and broccoli, all nicely cooked.The down side, service. Although the staff were nice and friendly, the service standards were very poor.Taking into account we arrived at 4pm on a Sunday, it was a quarter full in the outside area, so hardly bursting. We waited a long time for anyone to come to our table for drinks, even then this was due to us gently signalling to the waitress we would like to order. This took about 20 minutes after we first sat down. It took a long time for drinks to arrive, so we ordered food when they came to avoid any further waiting. Starter arrived quickly due to the kitchens not being very busy, as previously mentioned. At no stage during our visit did anyone voluntarily come to the table, to ask if everything was ok, or indeed to ask if we wanted another drink, which I’m sure the boss would be happy about! We had to wave to the waiting staff (three of them) for salt and pepper, thus did not arrive for the duration of the starters, so we had to ask again when the main course arrived.The main course arrived whilst my son was still finishing his starter, which was badly judged by the waiting staff. So to confirm as a table we had not finished our starters when the main course arrived. We were not asked if we wanted any condiments, just enjoy the meal, and off they went, with us asking for the salt and pepper again as they left. The salt and pepper finally arrived. Once we had finished, the plates were on the table at least 20 minutes, again we had to signal the waiting staff that we wanted to order desert. By this time we had moved some of the dirty plates onto the next door table. Dessert order was taken, took a bit longer but there was a baked Alaska in the order.When the waitress came to the table to ask if everything was ok and to clear the plates, I politely advised as such we have had no service, and we would like the service removed. This was checked with the manager, and agreed, the waitress to her credit came back and apologised again, and confirmed it had been removed. She apologised again after this.This waitress was one of three and had recently started, she was not the original waitress.So overall experience of the new set up was good, food I enjoyed very much, but the service was frankly non existent. Waiting time for anything was unacceptable, attention to the table and guests zero, never asked if we wanted more drinks, never asked if the food was ok during meal, and not visited at the table by three waiting staff in essentially a quarter full restaurant very poor. So a split experience, the manager definitely needs to get his act together in terms of staff training. Wouldn’t be sure about returning, maybe.

The Brickmakers Arms Golf Society returned to the Pub after a challenging year for everybody, we were finally able to meet all our friends again “securely” at the Pub and what a treat. Many thanks to Barry and ALL the team for looking after us the other evening for dinner…

Small menu, small portions and big prices. A bavette steak that was as tough as old boots - steak knives useless and mushroom and polenta veg dish really sad. Lovely restaurant and great choice of wines, but I would only return for drinks.

Spotted en route from Somerset - Kent & so glad we stopped, gorge dog welcoming pub with friendliest staff (particularly Marsha whom any regular would agree im sure). Sadly fully booked in the wonderful covid converted area but if the scotch eggs were anything to go by, i would love to return for a meal & for anyone complaining about portion control, suggest an all you can eat buffet!

First time back here to dine for a year or so. Barry is a welcoming host and I like what they have done with the place. Marquee in the garden area the best I have seen. Ate in a group of 5 and the reports of small portion sizes appears to have been addressed, although £11 for 3 small pieces of cheese is not good value.However the experience was ruined by 2 tables of traveller types. I have literally never eaten in a restaurant that tolerated shouting and screaming with children running wild for the whole visit. Not to mention continual barking of dogs.This place is not cheap, so I expect better.

This is a lovely venue but the menu is disappointingly limited and the portions are ridiculously small. The extra veg were tiny too. I left hungry and would be reluctant to return. It’s a crying shame. Definitely not nearly value for money.

Booked a month in advance for a birthday celebration. Explained we would like food & drinks and booked for 4-6pm. I called a week ago to confirm if we would be seated inside due to the weather, had a full conversation about being sat inside and all confirmed. I was called twice this week to confirm, then suddenly told we couldn’t eat between 4-6pm when that was our time slot on the table. Also double checked again to be sat inside. We were told after 6pm we would stay for drinks at the bar but this isn’t allowed? Arrived and given a table outside. Manager didn’t apologise, told me they wouldn’t of ever sat us inside so I guess he thought I made all the conversations up? The people I spoke to on the phone apparently never told me anything they told me so I have no idea who id been having all these conversations with to book and confirm on more than three occasions. Limited menu with hardly anything that we wanted to eat and very expensive for what it is. Didn’t have the drink we wanted but were still charged for it on the bill. Some of the food came so late that others had finished their food, drinks took a very long time. It was empty outside, we were one of three occupied tables and everywhere else was empty so they weren’t busy. We were given the bill at 5:35pm even though we had the table until 6pm. At 6pm on the dot, we were ushered out. Such a shame. Completely sympathetic to the fact it’s been closed for a long time but simple customer service isn’t too difficult. Really looked forward to a birthday celebration and catch up with friends and we ended up at a different local pub. We used to go all the time but won’t be returning for a while now.

So please the Brickmakers has returned to its excellent food & service - as used to be a fairly regular customer when lovely Scott & Alex owned it. Firstly the staff & front of house are so so nice & very professional. Barry the new owner has also been there when I’ve been in & again really charming without making a fuss. Also - the Chef really knows his ‘onions’ - he has an excellent palette. His seasoning and cooking methods really hit the spot. So many eating places have one or two good dishes but all of my parties (on both occasions this week) dishes were exceptional - from fish to meat to vegetarian, including the starters. Will be returning again soon - as will my fellow diners. Well done with the refurb & outside dining area.

Lovely Sunday lunch in the outside undercover area. Really wonderful food and massive portions. Roasts are expensive but very large meals and quality ingredients being used. Highly recommend.

Just back from a delicious meal for 6 people at The Brickmakers Arms . Despite the terrible weather we were well sheltered and warm . People serving were all helpful and polite.We had the Cote de Boeuf as main course. Meat was so tasty and perfectly cooked. So much meat . Looking forward to returning ASAP. I hope they keep the covered area for the summer.

Extremely rude owner, made a booking 3 weeks prior & he forgot to put it in the calendar. Then said it was my fault for not re-confirming. Really let down it was a birthday & 3 tables were meant to be booked. Said we could have some out front but the idea was that it’s covered so we can go just in case it rained so defeated the object (its planning to rain). Extremely rude on the phone and awful customer service. Didn’t even try to recommend another date or a resolution.

So good to return to one of our favourite places. The re-furb is beautiful.Had one of the best meals I have ever eaten. The attention to detail was excellent. Portion sizes were generous and quality of produce outstanding This is proper food served beautifully.Staff friendly and polite.

We have been using the Brickies for over 25 years. I was a little concerned at the reopening but I needn’t have been. The new decor is good and the food was excellent. Service is a bit shabby but I like to think they will overcome this with more experience. The food with Scott and Alex was very good but this is a different offering. It won’t suit all the previous customers but this is more Gastropub than pub grub and the prices reflect that. There are other very good options for pub grub in the village so it is good to have a different alternative.

We have used the pub for years good choice of food good price excellent friendly service we had lunch one starter two main I had skate which was small but nice but leeks and potatoe was cold my daughter had lamb which was nice but starter size with only four small potatoes wasn’t told needed side dish two pudding which was nice one bottle of wine cheapest they had 120.00 the service wasn’t good miserable the people beside us walked out no atmosphere no cocktails and didn’t know how to make a Baileys coffee if you’re charging London prices you need to have the service

The food was delicious but unfortunately the portions were too small and too salty. It was also very expensive for what we had. Completely different to when Scott owned it when the portions were a good size. Would I recommend it. NO SORRY.

They re-opened with new management a couple of weeks ago and it is wonderful. Every detail was perfect. The food was exceptional. We had a Sunday lunch in the outside dining area out the back. It's beautiful and feels very COVID safe with all the measures they have in place. And even though the weather wasn't great, the heaters and canopy kept us lovely and warm!

So we arrived a shabby collection of middle aged fatties (okay I speak for myself - the others being prime athletes) having dusted off the bikes in the shed and gone out for a pootle. We arrived thirsty and tired and I couldn't even say the words ' salt and vinegar crisps' We were too late for food but, sat in glorious sunshine under unbelievably blue skies. We were quickly served with ice cold drinks, not only did the men enjoy their 'Rebellion' but the landlord brought out complimentary other beer samples for them to try. We were already won over but then came the moment of pure joy. He bought us a serving of piping hot roast potatoes. We are not expecting this level of TLC again - but oh it was wonderful/life saving and propelled us all the way back up the hill.

Outstanding service and exceptional food. We have lived overseas for 2 years and stopped here on a trip home. We all ordered the fish and chips. Best we’ve ever had.

Visited on a Sunday night, it was fairly quiet. Drinks were good, but thought the portions for the main course was a bit small - but the food was good.

Have been a fan for years, gourmet Gastro pub with everyday prices, so was a little concerned to hear it was under new management. I needn’t have been concerned, similar menu, great food, wonderful wine, super service and still great value. Went for a family birthday and spent just over £50pp with wine but a 30% off offer brought it down to less than £30 pp for 2 courses and wine. The squid starter and pork belly mains were particularly good and had to take some home in a doggy bag as portions were not stingy. Only surprise was how few people were there. Ok it was a Monday night but a year ago it’d have been standing room only.

This too was our favourite pub under Scott and Alex. What a goldmine. Such a shame it went downhill, with menu change,wine change, atmosphere. you would think the new owners would see these comments and do something about it!!! The food is down to the chef and the old one left and the new one isn't up to scratch obviously. How long will they be here one asks. I hope one day this pub returns to its old self and produces good food and drink and not tacky South African wine.

This place has died.....avoid at all costs..90 minutes and our mains still hadn't appeared....it was once the best pub in surrey...but it's now a disaster...avoid at all costs

Food was excellent, had the oxes cheek, heaven on a plate, everyone had a different choice and loved it, highly recommend. Table excellent, staff excellent.

We were here for dinner. Small menue but the food was average to good. Give it a go it you are passing.

Much in line with other reviews. The table layout was odd to say the least, we had two tables pushed together, the tables were different in width and length and made seating rather weird.The staff were very pleasant and courteous and readily on hand if needed. Despite the restaurant not being particularly busy on the day we were there, we had to wait over 30 minutes before our orders were served. I had the roast beef which was tasty, and generous in quantity - but - oh those so called roast potatoes, awful. Hard and tasteless.Not cheap, but then it's Surrey for you, would I go again, yes, but if it was for Sunday lunch I would inquire as to the roast potato source before ordering. Small things I know but it is these small things that often count, small things which could so easily be put right.

Sunday lunch time. Drawn to the pub by beautiful surrounding walks. We were in the 'cellar' bar as we were a large table plus dog, but it could have been laid out much better with some thought for space to sit and atmosphere (echoing previous reviews). Felt a bit like a cold school dining room. Our waitress was very friendly though and tried to make our meal enjoyable. The roasts were very generous, and my lamb was quite nice. But repeating the review below about the roasties - "mum's been to Iceland"! They were hard and tasteless and definitely not home made - shame on you Brickmakers!

Wow!!! Decided to re visit our favourite pub last month having moved away to the Cotswolds. What a SHOCK!!! Not the same place at all. We had no problem getting a table on a Friday night because it was empty. Unheard of in the good old days. Agree wholeheartedly with the latest reviews. No ambience, cocky, inattentive staff more interested in chatting amongst themselves. Food VERY mediocre. What a crying shame. Come back Alex and Scott and bring your fabulous staff.

Used to love going to The Brickmakers, especially for their pork belly, but unfortunately things have dramatically gone down hill. Sunday menu was extremely small and they no longer offer pork belly, which is disappointing. Ordered pork scratching nibbles, which were rock hard, had to leave some of it as completely inedible. Also ordered salt & pepper squid, which’s was served on Mary rose sauce with cherry tomatoes, odd!Burger was dry & overcooked, my friend had the roast lamb, which was very bland. Had to ask for extra veg as hardly any served and the roast potatoes were hard & anaemic! Very disappointing and won’t be returning due to the food, although the service was good.

So we had missed dinner with the family over Christmas so decided that we would make up for it at a Pub that has always offered a great meal and service.

Really shocked at the silence in Brickmakers - what’s happened to our pub?? Last afternoon was like a grave instead of vibrant like normal - characterless !! New management definitely required as current ownership appears to be missing the point!

The meal was decent but the service was very slow and it took a very long time to get drinks... which was weird because the place was not busy at all. We ordered drinks during our starters and they only arrived when our main course was finished. And when they arrived, one of them was incorrect - there was only 2 of us. The process of getting drinks the entire night continued to be much of the same - long wait, wrong drinks, having to chase for drinks. Very disappointing start to the NY. The waiting staff seemed busy the bar staff and management seemed to be standing around, not doing much.

We have visited the Brickmakers several times since it changed hands in 2019. Each time the food and service has left a lot to be desired. This was my favourite place to eat and drink, I used to need to book at least six months ahead to get my Christmas Eve off to a grand start , not this year. I booked a table for 17 a week ahead in mid December, had a vegan and a veggie and was to,d that was fine. When push came to shove they reservations lady wanted us all to choice from one limited menu, we refused as we had been promised a good choice. Upon arrival in the bar, they had no change, one bar person wasn’t very busy as the pub was dead. It was a Wednesday evening but in the past we haven’t been able to get in!

Came to The Brickmakers for my mother in laws birthday! Took longer than expected to be seated even though we had a table booked! Though, all course we had were lovely and staff were attentive

Thank you for a lovely Sunday Lunch. My Dad is 86 and finds it difficult to walk and even through we arrived early a table was soon found. Food lovely and the service excellent as nothing was too much trouble. Thanks so much for a very enjoyable afternoon.

The restaurant was booked by my daughter who lives in Kent. A Xmas meal with the family. We live in different counties so always try and meet half way at Xmas.

Great food, great venue, really really poor service. We went early as service was poor last time we went, but it was busier then. This time we were the only 2 people in the restaurant.

It’s a real shame. Once a fantastic pub, with a real buzz, brilliant food, very reasonable pricing compared to other pubs and restaurants nearby and friendly staff, has now been completely ruined under new management.

A big thank you for all you did last night for my wife’s birthday meal with the family. Great service & good food. Everybody enjoyed themselves thoroughly. It was also pleasing that we had a room on our own. If I have one minor criticism is was the cost of the wine. I think that £12.50 for a glass of Sauvignon & £31.00 for a bottle of everyday Chardonnay is tad expensive.

Disappointed tonight. Service very slow ran out of gin, problems with the electrics and no chicken on the menu wont be returning.

Love going in the summer to sit on the patio for ale and burger. We bring our dog along to play with the others. It has been pretty sparse this winter, though.

On our way back from Wales via Bracknell/M3 we wanted a quick pint/meal stopover early on a Saturday evening, and the Brickmakers is in an ideal location. Well presented pub with friendly staff and prompt service. We opted for steak & kidney pudding which was delicious accompanied by a nice pint of London Pride. Recommended.

Came here with friends, as we had been before and had,had a great meal, we all had starters which were great, but the main roast dinner was not so great, the vegetables were cold, the meat was luke warm, but the roast potatoes were hot (we did mention it to the manager) who apologized and asked if he could get us some more vegetables, but we declined, we then had dessert which were very nice, I have to say that the place was packed and bless him the manager, it was his second day there, but fair play to him, he went straight round to the kitchen and started to sort out the vegetables so no one else got cold vegetables, as I said at the beginning we had been here before and had, had a lovely meal and so we will be back again, as places sometimes get under pressure and it was only part of the meal that was not up to standard, the service was excellent as well.

We visited last Sunday and I must say was very impressed. I had the roast beef which was fantastic and the staff were lovely. Will be going again soon highly recommend.

Nice setting in the Surrey countryside. Adequate parking facilities. Good varied menu choice of English dishes as one would expect.

My first visit here in October with friends under the new management was a disaster. Mediocre food and very slow service. Following a complaint I received a personal apology and an invitation by the management to dine here again.

I wrote a very positive review for this restaurant some time ago and it used to be one of my favourites. Unfortunately the service, food quality and value for money has deteriorated under the new management.

Very upset by some of the totally unjustified and disappointing reviews left by others who clearly don’t like change of any kind. I’ve been a few times now since the change of management and found both the food and staff excellent. Along with many others, I had stopped going to the Brickmakers because it had become extremely noisy, raucous and overcrowded. Too many tables were shoved too close together so you were all too aware of other people’s conversations and unable to hear your own companions. Utterly appalling, but that was THEN, before the new owners. NOW: It is far more civilised and each time I’ve been my companions have remarked on the lovely tasteful decor and delightful ambience. I understand the owners are planning major refurbishment of decor, internally and externally, which personally I think would be a massive error. Neither do I think it necessary OR that it would bring an influx of new clients. Don’t ruin the architecture and atmosphere with hideously unsuitable paint! Food is really delicious and prices fair.

Myself and my partner have often visited the Brickmakers over the last few years and have had nothing but praise for the food and service. Unfortunately, since it’s been taken over, the pub is noticeably quieter. We arrived for our dinner and were taken to our table, offered menus and asked if we’d like something to drink. We ordered a bottled of wine, which the waitress bought over and without offering us to taste the wine, was told to say ‘when’ as she continued to pour. She then went through the specials, but clearly didn’t really know what they all were and basically, said they were ‘nice’......not terribly descriptive and that the ‘Chateau’ ( I finished the title by saying chateaubriand) was ‘meaty’. We enjoyed our meal and the food was at its usual high standard, but the staff certainly need some extensive training and refinement, as the service wasn’t at its usual standard. What a terrible shame, but certainly something that can be rectified.

Sadly it is not good news. In 2016 I had great praise for Brickies., but alas to date things are NOT going right under new ownership.

Saturday 21/09/19. Arrived at 7.p.m. Ordered our drinks staters and main course. Drinks arrived within 10 minutes. After 60 minutes they brought up our main course, we said we usually have our starters first, they were taken back. 10 minutes later our friends starters arrived. 10 minutes later the manager came to the table apologised to say they had run out of the starters my wife and I had ordered (pate and toast) he apologised again to say he had only been manager there for 3 days. And offered us any starter at no cost my wife ordered a starter I declined. Main course my wife ordered belly of pork that was ok. One of our friends ordered liver and bacon he did not eat it all the he said the liver was slimy. Our other friend and myself ordered fish and chips we asked for vinegar the water just walked away I ended getting it myself. The manager brought the bill up apologised again and took a bottle of wine off the bill.

I've been depressed by recent reviews about new management team and I hadn't visited for some while but we decided to try again early evening last Sunday.

Visited mid afternoon for a quick pint and snacks after a round of golf. The place wasn't empty but only three others in the bar. THE MUSIC WAS DEAFENING and my wife and I couldn't have a normal conversation. We supped quickly and didn't stay for another.

Fantastic lunch today, Sunday Roast was great and the service was really friendly. We will definitely be back

Lovely meal, in a really charming rustic pub. Food was excellent and service was great, despite it being really busy. Great vibe. Would definitely come again

A wonderful restaurant ruined by poor management from new staff. It used to be a regular haunt but we’ll be giving it a miss from now on. Nothing wrong with the building and location but both the service and quality of food severely lets the place down. Sadly one now to avoid.

I’ve seem all the poor reviews but so convenient for us, so gave it a try. Pleasantly surprised, service was great and food was wonderfully presented. Our new local for sure.

This has always been our 'go to' restaurant for birthday meals & special occasions. Reading the other reviews I have to agree that this place has really gone downhill.

We had booked to go to The Brickmakers for a Sunday lunch with family as it’s always been our favourite place to eat. We hadn’t been for some time but after this visit we probably won’t be visiting again. Not sure if there’s a new chef but the roast was SO disappointing. Small portions, flat greasy Yorkshire puddings, what seemed like frozen potatoes and dry/burnt cauliflower cheese (two tiny dishes for a table of 6!) We were actually really gutted as the food was always amazing :( Puddings however, were very nice!

This is the worst meal we have had in UK. It was a Sunday roast at 6 pm. So maybe we shouldn’t have attempted a roast so late. However there were lots of guests arriving then. The service was also extremely slow. I had to ask for our drinks twice! 2 of our meals didn’t have Yorkshire puddings added and 2 did. The 2 that had was very sloppy and oily, so we didn’t even ask for the two that were missing! Weird! We had to ask for sauces, which they appeared with and lopped onto our plate. Maybe I’ve been spoilt by our local pub in Sunningdale. Sauce on the side, fresh Vege’s and a prompt beautifully presented meal!

Service OK but food is bland. The fishcake was tasteless and at 7.15pm on a Saturday evening the steak pudding had all gone and not for the first time

I used to always have a good meal at the Brickmakers but my last visit was very disappointing. Service was so slow at least 45 minutes wait between each course, asking 3 or 4 times for drinks that the waitress kept forgetting. staff are quite miserable & not really bothered about offering any customer service. Roast potatoes tasted like they had been cooked from frozen & then left in the oven too long. I will not be wasting my money at the Brickmakers again.

The staff were helpful and the bar ambience ok but the food was average. Great ice cream. That was it.

Just returned from a meal at the Brickmakers which has always been our go to place on a nice sunny eve.

Recently learnt that this pub featured on Absolutely Ascot reality show....explains all. Feel for the waitresses who have to put up with the customers. In my experience they were nice and friendly.

Having walked the dog, sat outside and had a splendid lunch in the sunshine. Tables are well spaced without being cramped. Several dogs belonging to fellow customers in the garden at the same time without any problems being caused by being "on top of each other". Food was good, the staff efficient and friendly, the place was smart and well cared for. Excellent all round experience. Even had DoomBar beer on draft - that alone is worth 5 points!

This place has gone down hill in a matter of weeks...

I don’t understand the large number of excellent reviews at all! The food was really average and frankly underwhelming. It could have been any pub dinner. We thought we would give it a second shot after an ok ish first visit, but it just wasn’t worth it.

Was expecting good things but just underwhelmed. Meals no more than adequate (vegetables on tough side of al dente ) although garden area pleasant for an outside lunch.

Although I don’t want to completely put you off this place, it wouldn’t be my preferred choice. As soon as you walk in the sound is deafening. For some this is ideal, for others they struggle to hear themselves think. The food is ok, although I wouldn’t completely recommend the ‘three meat roast,’ as I thought the meat was a bit too tough for my liking. The bad side is that the staff were a bit all over the place. Firstly I found a stray leaf decomposing in my Coke Cola, to which I duly had replaced. In addition there was a rather large piece of string in my lamb, however I understand that that can be unavoidable in some cases. The service is quite quick and the place has a nice garden to it. Overall I wouldn’t completely warn people off it but would say there are better places to be found around the area.

This venue was arranged by friends as we don't know the area where we met.

We organised a dinner with friends at the Brickmakers after visiting the previous week . On the first visit the fish had run out at 7pm . Second visit the fish , calves liver , & steak & kidney pudding had all run out at 7pm . These are all items our guests & us wanted to order leaving not much choice left on the menu . When our food did arrive orders were confused with things ordered missing . Acoustics are bad with the restaurant full so very hard to hear .

After having been for lunch at this venue a couple of times, we came back on a Summer's Evening to sit in the garden and enjoy dinner. We ordered drinks at the bar and gave them our food order too. Starters were served fairly promptly but sadly this is where the service ended. No one came to our table for a good 45 minutes at which time we called them over and asked them to please remove our plates and that we were waiting for mains. It soon became apparent that this is when they started preparing our Mains. The wait was very long and then when it did eventually arrive all our chips were raw. The 2 steaks were completely overdone although we had ordered medium rare. My veggie pie was so salty that I could not stomach it and considering that the chips were all raw, there was very little left on my plate to eat.

I visited on Sunday with my girlfriend and mother. We did turn up at 13:30 and the place was 80% full including the garden so expected a wait. The staff were helpful finding us a table near the kitchen serving hatch but it was evident within minutes the service was not going well. Food was being left in the hatch for a long time and lots of waitresses shuffling order slips around with confused looks! As we arrived at Sunday prime time we were thoughtful to this and expected to wait for a longer time but at no time did any member of staff advise there were service issues. We ordered our food 10 minutes after arriving and waited 30 minutes before we asked how long it would take for the food to arrive. The staff member went over to the hatch and spoke to the manager but then nothing. 10 minutes later I caught another member of staff and she came back promptly and said we would have to wait 7 minutes. The food did arrive just after 7 minutes and it was very good. I had roast beef, all good apart from the roast pots were under cooked and one not edible. The other two both has veg pie which they both really enjoyed.

Recommended to us. Our starters arrived promptly and were good. However then a good wait of 45 mins plus for our mains. Hugely disappointing and very average. Our server managed to smash a glass while delivering some water leaving several shards of glass in the table. These were left for the evening. Not a great experience at all.

Haven’t been in years, but thought of trying it for a mid week lunch with husband. Sat out back in garden but after receiving water and menus nobody returned to take order in 40 minutes! Hubby had to order inside at bar in end... no apology given... food good shame zero service throughout meal. Under new ownership since March we were told.

We visited the Brickmakers for the first time yesterday with friends who live locally. They were very accommodating (we asked to move our table outside) and the service was excellent. The food was very good and reasonably priced. it was lovely to find a dog friendly pub with vegan options available, meaning everyone could enjoy themselves. I would definitely recommend and will return.