The Boat House at Cameron House in West Dunbartonshire

Terrible service. We arrived and ordered 6 drinks and 6 cakes. 4 drinks came out 20mins later without any warning about a delay in the other drinks so we asked for the other coffees and cakes. The waitress then comes out to retake our order as it seemed they had lost the original order. Another 10mins later our cakes came which were wrong and took 10mins to sort out. Once the 4 coffees and cakes had been finished the remaining 2 coffees came 40mins after the other 4 first drinks arrived. No apologies, no explanations and cafe was not busy. New managment is needed to turn the place around. It’s not hard to complete one order before moving onto the next. Being part of the Cameron house brand I would expect a lot better service, I feel this restaurant lseverely drags the Cameron house name down.

I was feeling slightly apprehensive about attending my booking once I read some of the reviews, however I’m glad I didn’t give it a miss! Firstly the service was impeccable, my partner and I had our first drinks order taken soon after we were seated and did not wait long at all for them to arrive. We shared the scallops to start which are 10/10, although the portion size was small considering the price, the taste was worth it. My partner also had the chicken wings starter which he enjoyed however I would give the parmesan fries a miss - fries slightly over cooked and they were presented in a way that meant most of the parmesan was at the bottom. Mains also arrived fairly quickly, large portion sizes for the sea bass and calzone which I’d highly recommend. We went at night time and the atmosphere was still good but I can imagine the stunning views of the loch that would be available during the day so I would take this into consideration before visiting. Overall cannot fault our experience one bit, slightly pricey as some of the other reviews state, we paid roughly £107 (minus the service charge) for 2 starters, 2 sides and 2 mains with 2 cocktails however considering the location this wasn’t too steep in my opinion.

This restaurant was particularly disappointing. The Boat house web site advertised a seasonal menu but when we tried to order we were told that it wasn't available. Not that it had run out, they just weren't serving it that day. Since it was a family party we did stay and selected dishes from their everyday menu. When they arrived they were dreadful. Seriously overcooked - some would say burnt. The service was of a similar standard taking three attempts to get a simple drinks order correct. Had the food been top class it would still have been very expensive for what it was. For such poor food it was extortionate. The saving feature is the location. It is in a beautiful spot right on the edge of Loch Lomond. My recommendation would be that you walk past, enjoy the view and keep going. There are much better establishments close by.

This was our first visit to the boat house and my wife and I had a lovely lunch with a table overlooking the marina..We both had Asian chicken wings as a starter which were delicious. I then had fish and chips which superbly cooked and my wife had prawn and salmon linguine which she thoroughly enjoyed.. the staff were friendly and helpful. We will definitely be back

Lovely restaurant by the loch. Asian chicken wings were delicious. We were well looked after by Suzy who was very attentive. Will be returning. .

A lovely restaurant to dine at whilst staying on loch lomand. Food was good for both lunch and dinner. We dined twice during our stay. Wine selection and drinks were good. Would only say ensure the staff confirm your order back to you as 1 dish missed at lunch and wrong size order taken at dinner. Otherwise good as location and view were excellent.

The service we had this evening was exceptional, Lee was very professional and attentive. Highly recommended

Absolutely delicious. Great Service. No complaints at all…Could not fault it from start to finish. Will definitely be back. Loved it.

Lovely afternoon in the boat house. Had a lovely coffee with a fab view of Loch Lomond. Excellent and efficient service from Dylan on the bar. definitely recommend:)

lovely restaurant. had a great coffee and great service from eilidh ! will definitely be back again !:)

Starters ok. Bland, lukewarm and greasy fish and chips. One pleasant waitress and another less so. Lots of cook staff but somehow very slow service. This place should be so much better. Stunning scenery. Better to go elsewhere

A very average meal. Nothing special. Very overpriced which upon first inspection seems to fit with a 5 star hotel however £18 for a cocktail seems over the top. On arrival we weren't greeted well and were then seated at a table with a chair that had ripped upholstery. Our drinks arrived which was the incorrect order and water wasn't poured for us. The waitress dumped a jug of water at the table. The toilets were messy with poo and toilet paper and some toilets had not been flushed. In the centre of Glasgow this restaurant could get away with being average but when you consider how much people are paying to stay at the hotel, sometimes up to 500 a night, the service and standard does not measure up. Go to gleneagles hotel instead!

Casual vibe. Staff were friendly, burgers good but fries very basic, no triple cooked chips here. The room was a little chilly and the chairs frayed. Not really what we were expecting.

Just back from another week at Cameron House and had two visits to the Boat House. On both occasions the food was good, the staff helpful and friendly and the atmosphere nice and relaxed.

The place was freezing - turns out the heating has been broken for a while but didn’t get in touch with customers to let them know. We just abandoned our plans and went to the restaurant at the Carrick golf club. Food there was 3/10, service awful. Cameron House seems to have lost the plot - we thought that when we stayed her earlier in the year but wanted to give a 2nd chance. Won’t be back any time soon.

We are frequent visits of Cameron House/Club and thought we would try the boathouse for once. The interior of the boathouse is lovely and decorated tastefully. We came for lunch on a quiet weekend day. Upon arrival we had to source someone to give us...

Visited twice in 5 days, once in the more formal eating areas and once in the bar area, same menu, we only ate fish and it was excellent, well presented, tasty and good sized portions. Many thanks

Went here for a meal with my mum, brother and sister in law after a flight on the seaplane. Arrived early but were shown straight to our table and were given water. The orders were taken and the food was on the lunch menu so...

Great food, atmosphere and service. All staff great but I have to name check Lee,Rob, Leigh and Heather you looked after us every evening even when we just wanted a drink and a game of cards you made our holiday so thankyou and see you...

Good atmosphere although music very loud which was turned down after two requests. Food very good and reasonable. A couple of glitches. Cocktail I had was £15 very toppy. Rosalyn waitress was absolutely excellent and went above and beyond.

Was at the Boat House Restaurant for a dinner meal with 120 friends as guests. The food was superb, Antonio the Restaurant Manager a great host and his team excellent. Our party had a very tight schedule and Antonio and the team rose to the...

We had a lovely meal here overlooking the setting sunset view. Megan was absolutely fantastic. Always a smile, happy and pleasant, hugely professional. Every restaurant needs a Megan!!

The service from Eilidh was the best service I have ever had. She was friendly, courteous, asked if we had any food, allergies, and explain the menu in detail. One of the best dining experiences because of our wonderful server Eilidh

Superb service by Cary’s and lovely food. The setting is just perfect. Also appreciated the thought that went into my friend’s retirement gift

Just had a lovely afternoon with friends celebrating my retirement. The food was fab, setting fantastic and staff were very attentive. Special mention to our server Cerys who was especially good, nothing a bother and so accommodating. Will definitely be back.

We took our daughter and her family there last night - we'd had it booked for about 3wks - we've been before as a couple probs 5 yrs ago so we'd talked about how good it was (back then) so were all expecting an excellent...

Location, setting and view were great. Food and drinks were decent but perhaps a bit pricier than the average pub. Service was not efficient. I wouldn’t say the service was bad; it was just not efficient and uncoordinated. The person tending the bar what to...

Booked a table for our anniversary and we were not disappointed. The food was outstanding, cocktails were great, the staff even made us some that weren't on the menu, and the service was fabulous! Kieran and Dylan really made our night! We sat outside and...

Lovely restaurant with lively atmosphere situated on loch lomond. Nice food and friendly waiting staff.

Called in for a drink sat in patio area and was advised table service only. Sat for 20 minutes with no one coming to take our order. Bar staff bordered on rude advising they were busy and someone would get to us. Won’t rush back

We had an awesome time at the Boathouse. Food and drinks were really good, the atmosphere was great and the service provided by the staff was exceptional, especially from Carys. Thanks team.

Lovely lunchtime location watching the boats go by on Loch Lomond. Really relaxed atmosphere and good food. Staff were really friendly. We were served by Carys who looked after us well. Will be back.

Really well executed, contemporary Scottish food. Our server Carys was excellent - attentive and knowledgeable.

Lovely setting,we were there for my daughter's 21st birthday and the staff were very attentive, especially Kariss she looked after us very well. Food was lovely although expensive for what it was but if you're looking for a nice relaxing night out I thoroughly recommend...

Unfortunately the Boathouse was a bit of a disappointment, the food served was nothing more than pub grub you could find on any high street but at a very premium price. We also ate at the Cameron Grill while staying at the hotel and for...

The food was nothing short of disgraceful. I ordered poached pear, chicory and Roquefort salad. What I received was chicory, beetroot and an orange blue cheese with no sign of Roquefort OR poached pear. My Dad ordered cream of celeriac soup which was not as...

Great food and outstanding service from Cary’s. We were here with friends from Majorca and they loved it. Would highly recommend

Really relaxed atmosphere, very helpful staff, Lee looked after us brilliantly in the bar. Great food. Highly recommend.

My husband and I took his parents to The boat house, joined by my 10yr old daughter. My husband and I have dined at the boat house many times before and have always thoroughly enjoyed our visits. The menu seemed to have changed ( could...

Great food great service was well looked after by Leigh Restaurant Manager very welcoming will be back I would recommend

Cameron House Lodge Owner since it opened along time ago. Dreadful service, 3 years in a row, lack of adequate supervision and training. Poor choice of starters, “no safe choices”. Food was borderline “okay”. Not worth the money. Pizzas were good along with the Stone...

Called Tuesday 11 July afternoon for drinks. Seemed to be a staff meeting taking place in the bar area. Waited and no one came serve us so I went into bar to order. Then took 20 mins for 3 drinks to arrive. We were the...

14 of us went to the Boathouse last night to celebrate my daughters graduation. The gentleman who was met was warm, friendly, welcoming and very helpful throughout. Same applied to all the staff. We had a corner all to ourselves and my little boy had...

I booked The Boathouse restaurant for Fathers Day for my husband. We were also joined by our son and daughter-in-law, and their dog. I asked if we could sit outside when I booked, as we had the dog with us, and I was told that...

My friends and I visited on 29 May after a trip on the seaplane. The restaurant has a stunning view over the loch and the marina and we were lucky to have beautiful weather and could sit outside. The menu is unexciting, burgers, fish &chips...

First time having a meal at the boathouse with family. When we arrived, we were met with a very stern member of staff with very limited, very direct, conversation. Seated with very little to no welcoming at all. Food was ok. Limited menu. Not sure...

Stunning location and surroundings. Situated on loch Lomond beside the marina. Beautiful decor throughout the bar and restaurant area. Everyone opted for pizzas made fresh in the pizza oven. All were lovely.

We visited on the 14th of May. Surroundings are lovely, pitty about the service and standard of food. Not busy, but service was slow and not really friendly. Menu is very limited. While we visited, we witnessed 3 different tables return their food. Also the...

I very nearly cancelled my booking having read the latest reviews. I am glad I didn’t . The chef is new and the whole team were outstanding. I had sea bass, hubby had chicken burger , both were lovely. Great service, couldn’t fault anything ....

Took my 88 year old mom here for our birthday lunch today. Our waiter Serkan was wonderful and made my mom feel so special. Food was delicious and service first class.

Arrived at 19 05 for drinks on the 6th May 2023... finally were asked tor what we wanted at 19 15. We placed a simple order of two draught pints of Stella and two bottled ciders. 19:44 and our drinks still hadn't arrived. Absolutel joke....

Nice setting but consistently poor in terms of service and food/drink. Coffee was cold despite the bar being quiet and was still charged a service fee despite various issues. Unfortunate as it is a nice place to visit.

The fish & chips were both dry no moisture at all and the mushy peas not any better. Beautiful location but very disappointed with food. I had taken my friend out for lunch for her birthday and she did not like to say anything as...

The Boat House car park looked more staff car park, the entry looked more Golf Club shop. Inside there is a huge bar area, and I noted the bar was ? a quarter mile from the restaurant tables ? Our booking seemed to be missing...

Came to the boathouse for dinner at 7pm, myself and my sister were seated and ordered table water and a bottle of wine - highly overpriced at £38. 10 minutes later there was no sign of the wine so we asked the waitress where it...

We had a great experience at this restaurant. The food was delicious, the ambiance was lovely and all of the staff were very warm and welcoming. We ate at the restaurant three times during our stay. The service provided by Serkhan was superb. Also, a...

We often come here for a coffee and the amazing views. So decided to come and have some dinner here for a birthday treat for my wife. By the end, I felt like we had been mugged.. we both ordered the fish and chips, as...

We came here as a party of 8 around 2pm on Saturday. It was a beautiful day and called ahead to check we’d be able to sit outside. We got there nobody seated us or gave us menus. We went inside to ask and were...

Beautiful setting. Unfortunately menu has changed, not for the better. Limited choice with some bland choices. Average food quality at very expensive cost. Now only sell wine by the glass ( £ 7.50 to £20.00 per glass !) - a money making scam ! This...

While pleasant and lovely outlook, there seems to be a lack of food apart from maybe a biscuit or some kind of baking. Will not return in a hurry.

From start to finish our visit to the boathouse was amazing. Our server Jane was so friendly, very helpful and also super efficient. The food was honestly outstanding, and the cookie dough to finish was just as delightful as the mains. Thank you.

A family Christmas meal for 12 booked on Boxing night that unfortunately was an unpleasant experience. When we arrived we were informed many dishes were unavailable including all pizzas. This was a disappointment as group include a few in the teens/early twenties category who would...

New menu tonight was fab. Staff very attentive. Food was freshly cooked and we'll presented. So much to choose from, something for everyone. You won't be disappointed. Get booking

This restaurant left a bad taste in our mouths, we weren’t sure if it was the extremely long wait or the balsamic that was slathered over the pizzas. After waiting an hour just for a starter we naively expected the mains to come out soon...

Had a great dinner, very well looked after by Gregg who was good company, food was great, a tight selection but something to suit most tastes.

Overall staff were very friendly but some aspects of the food let it down, particularly given five star expectations (and prices).

We were fortunate to have a tour of the Complex and we followed this up with a meal at the Boat House. Everything including the Boat House were amazing. So delighted with our early Dinner at the Boat House. Fortunate to have their Chowder as...

Not much choice on menu for a 5 star resort food bland and over cooked drink prices are terrible no way to get customers back cater for the well off better restraunts near by

We visited the Boat House on Friday 26 August this year and went for the seafood platter for 2 and the other 2 guests had the spicy pizza. The food was absolutely amazing and the service and attention to detail from Adriano was second to...

Birthday dinner following seaplane trip. Our meal was superb. The treacle fillet steak was perhaps the best I’ve had. The Mac and cheese with shrimp was enjoyed by hubby.

We came on a Sunday for lunch and everything was perfect, all the staff were amazing and the food was beautiful! I would recommended the lamb We went for our anniversary and got a lovely table over looking the water. Gregg served us and he...

Dry bun, nice chips, small portions. But very unimaginative food. Drinks way too expensive for the quality. Couldn't muster 100 characters for this review as I was so underwhelmed for such a beautiful location. Must do much better.

Brilliant meal. Fantastic service and the best table in the house !! Lovely touch for the prosecco for my wife too. They even went out of their way to help complete my boys sticker passports. Just Superb !

Wonderful staff and very good food. We had lunch and dinner at The Boat House during our stay. Both were very good and prepared without a wait. The restaurant was busy for dinner and the entire staff worked together seamlessly. I enjoyed the fish and...

We love the boat house, been going there for a long while now, the kids that work it are very friendly and willing to help, do do love a chat, but when it's busy, which is quite often, they are on the ball, if you...

We have been coming to the boathouse as a family of 9 for over 10 years as we stay at the lodges every year. We have always loved going to the boathouse and spent quite a lot of time there over the years. Last year...

And this experience is not just "post covid" issues, the last time I was there a couple of years back it was exactly the same, high prices small portions 70% of what was on the menu they didn't have, and the service was painful. Cameron...

We dined at the Boathouse to celebrate two friends 40th birthdays. They had never been to Scotland before and the Boathouse did not disappoint in delivering fantastic Scottish hospitality. Leigh acted on an email request for a good table and allocated us the best in...

I was really impressed with the food, wine and atmosphere at the Boat House. The staff were very friendly and I really enjoyed my evening.

I can forgive the food being poor or the orders being wrong (which every almost every order was) but the service was terrible not just from the young and clearly untrained staff but the manager also who was so rude on several occasions. It’s clear...

Well...what can I say...one of the best meals I have had for a long time! Poached pear and walnuts to start with for me and cheesy garlic bread for my husband. Followed by the treacle cured steak for me and lamb for husband. So good...

A master class in the presentation of food and hospitality. The Scottish lamb was cooked and presented to perfection. If more restaurants could cook Scottish lamb to this standard and the food industry in Scotland promoted lamb the hill farmers would not be in dire...

The food and service were terrible. The starters appeared to be frozen & microwaved and the main course steaks were not just poor quality, they couldn’t grill them to order. Every wine we ordered had run out and the waiting staff were young, inexperienced &...

I went to the boat house today with my daughters and son in law for linch, with 3 of my Grandchildren, the staff were vrru friendly and helpful. The food was excellent we all ate well. I had the fillet of beef which was the...

Birthday celebration. We had starters, pizzas, burgers and lamb. It was all wonderful and the lamb was cooked to perfection and everything was beautifully presented. The staff were friendly and efficient. It is quite a big restaurant but it still has a lovely atmosphere and...

The Boat House is a lovely decorated restaurant in a beautiful setting but the food doesn't match I'm afraid. I usually have a general feeling for a restaurant from Trip Advisor before booking but booked this one blind expecting a good standard on the Cameron...

A wonderful eatery overlooking Loch Lomond near Dumbarton. Greeted with a smile and escorted to the large bar area for pre-dinner drinks. Very relaxing and comfortable; also given chance to look at the menu. While a short menu, the choice of starters were superb, made...

Very nice menu. Staff have good knowledge about gluten free options. They even have a separate frier. The range of gluten free is not huge but more than enough to choose from. Good service and friendly staff

The setting is beautiful, the grounds of the hotel and surrounding Loch are out of this world. It’s just a shame the food is so bad, overpriced and processed. We came expecting so much but we have been left so disappointed by over cooked poor...

Visited the boathouse with my sister and other members of the family . We both ordered cod and chips . Other members of the family ordered different mains . Subsequently that evening my sister and myself were violently ill. I complained to Cameron house and...

Following a flight on the sea plane yesterday, we had booked for an early evening meal. It was to be a simple meal, I chose the seafood chowder expecting a “hearty and full” dish. Understanding that there are differing recipes, to be quite honest what...

Pre-ordered the Anchors Aweigh Seafood platter to share and it was faultless. Offer included a bottle of Cloudy Bay Pelorus sparkling wine which was perfect with the food. The service was excellent, the setting beautiful. A truly lovely evening

Took mum & nephew for her birthday. Staff could not have been nicer. Bringing over glass bubbly on the house for each of us to start. Lovely big portions, fantastic staff & beautiful view

We are just back from a week at Cameron House have been lodge owners for 20 years plus. My last visit was in April 2018 review is on this site. Things if anything have got worse! Firstly the positives the world class setting & the...

First of all the staff are lovely and attentive at the boathouse not their fault at all, it’s the quality of food that lets this place down The only good thing about the food was the pizza which was lovely and fairly priced but fish...

Before we arrived we checked out the menu but unfortunately it was a previous menu, after we were seated we were immediately asked if we wanted to order drinks but we didn't get a menu at this point. We ordered a French 77, it appears...

The Boat House enjoys one of the best positions on Loch Lomond and the views are second to none. The dining experience was, however extremely poor. The staff were friendly and informative but were let down by a poor and limited menu and fast food...

Terrible food, pre formed burger looked and tasted heavily processed for £17 I felt very much ripped off. Burgers are not hard or expensive to cook. If I’d wanted processed food I’d have gone to McDonald’s not the restaurant attached to a 5 star hotel....

I booked The Boat House at Cameron House (we’ve been 4 times before). Paid £100 a ticket. And very disappointed this year. No tablecloths in the restaurant and food was warm. No atmosphere and staff looked like they were being held to ransom. After dinner...

We just visited for dinner with our 8 month old son. After reading some of these reviews we were little apprehensive however the service was brilliant and the food was amazing! Definitely recommend.