Based on 603 opinions finded in 2 websites
Based on 603 opinions finded in 2 websites
Opinions
Food drink and service all good
lee wilton . 2024-02-19
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Heard there was a new landlord in there. Spoke to him and seemed like a solid chap. Had a good laugh and joke with him. Feels like that place is in good hands. The few pints i had on the way home were well worth it. 100% going back there again
Tony Basten . 2024-02-13
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First time here in a while! Such an incredible experience! The new manager is doing a fantastic job! You can definitely see the improvement with the new manager! Will be back again soon!
Alisha Gill . 2024-02-12
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Great good and amazing service, I’ll definitely be coming again!!
Maria Hynes . 2024-02-11
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Really pleased to see that this place is now on the up with the new manager. Totally faultless. Will be back
Corrinne Frampton . 2024-02-11
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Love the food here and new manager! Looking forward to our next visit. Thanks guys!
Caitlin Robertson . 2024-02-11
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Always a great pub/restaurant. Staff brilliant and friendly and food excellent! 👍
Kaz M . 2024-02-09
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The food was great Emily was amazing nothing was too much trouble. We have different allergies and wasn't made to feel like we were problem or awkward. Would definitely recommend
Alysha Rawson . 2024-02-08
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Steaks cooked to order, really nice thank you to the chef
Paul Jordan . 2024-01-18
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Bar staff know our drinks, very nice experience! They even kept my friend's wallet after he left it behind!
Darren Lynch . 2024-01-11
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I come to this pub occasionally and all i can say os how well treated i here the staff are always nice and welcoming especially bar staff Ollie giving great service as usual definitely recommend coming here
Andrew Bishop . 2024-01-10
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If you know what to expect then this is amazing value and a tasty meal . It’s a sizzler so not dining and not wholesome food but thoroughly enjoyed it . On a busy Saturday night when the staff are very busy , there was time for a smile and efficient albeit slightly slow service - no complaints at all.
Alan . 2024-01-06
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Always a fantastic experience visiting The Blackberry Jack. Can’t resist ordering food when chef Lauren is working as it always comes out fresh and hot, she’s the best!!
Alisha Dunbar . 2024-01-04
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So disappointed. Moved to the area recently and this was our first experience of the pub. Ordered 2 kids menus for our young kids which we requested to be brought out as soon ready. Waited 45 mins for it after chasing twice and by this point had 2 hungry and grumpy kids. Male member of staff was completely disinterested, and we seemed like an inconvenience to him. At least the female member of staff apologised for the wait when she eventually brought out the adult mains 1 hour after placing the order. Such a shame.
Hanne Gadeberg . 2024-01-03
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Not sure if this is the best place/venue in St Albans. Probably not
Damon Walker . 2024-01-02
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We booked five people for a meal on boxing day 2023. The conservatory area they located the table in was freezing, no heating at all. Then we ordered at bar, after half hour or so, two meals came, then five mins later another appeared then after ten minutes another appeared and order was wrong, so we waited whilst they cooked the bit that was missing , so that person ate on their own, tas everyone rose was finished by then. Finally we had to ask where the mladt persons meal was? turned out it had been forgotten altogether so he had to wait whilst they cooked that, so he ate on his own also. As we had all finished by then . All told wouldn't eat there again, shame as we used to eat there all the time, no special offers were pointed out by staff, we all had the App no mention was made of 2 burger meals for price of one, no asking if we had the app to add loyalty stamps,so no 20 per cent off meal, no mention either that app had 10 per cent off drinks either. Lucky we had good company, as we were all freezing by the end of our long drawn out meal , and mostly ate our meals one at a time. But fair play to chef it tasted nice. I told waitress we were freezing so heating put on as we left, hopefully next diners benefitted from that chat. There are lots of places I'd visit again, but not this one.
Glenda Coleman . 2023-12-26
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Ordered food, served in 10 minutes! Lovely!
Neil Jordan . 2023-12-23
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Breakfast with Santa 🧑🎄 the staff was absolutely amazing & went above & beyond to make it so magical for the children. Great value for money
Nicola Newman . 2023-12-10
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I've visited this pub a couple of times before and the service been good all the time. Today, I've been there to lunch with my dog, been served by Taylor which I've seen a couple of times and always been top of the class, quick service, very polite and gave my dog a lot of fuss today. For lunch, I've had a vegan burger which was decent made by Chef Lauren. I wasn't very impressed with the buger as missed some sauce, was quite dry but the chips were the best I've had in a pub
Ioana Bejan . 2023-12-09
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Very dry, shrivelled up, obviously our of date Mushrooms and over cooked onion rings, gammon too gristly to eat
john cooper . 2023-12-04
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Gteat night out...amazing staff .. couldn't do more to help and make your vist very welcoming
Ciaran Coyle . 2023-11-25
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Firstly ordered one drink on the QR code, was waiting so long had to go up to the bar to ask where it was. We went up to the bar to order our food, majority of the things we wanted was not available bit inconvenient they could have told us when we sat down for our booked meal. We waited 50 minutes for our food - our burger, chips and cauliflower bites were cold but burnt?? Could not be bothered to go up as we were all starving. Had to stack up our plates took them a while to clear them same with all the other tables. We went to order desserts barmen came over said to my sister MATE sorry we haven’t got anything that you ordered. So disappointing in a local pub.
Sarah Lockton . 2023-11-05
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Great staff and very friendly, inclusive vibe
Ken Yoing . 2023-10-30
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Polit, But bit of a wait for food
John Fox . 2023-10-30
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Service is very polite. Great food and drinks
Kamila Witting . 2023-10-28
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A very pleasant lunchtime visit with my son and grandson. We sat in the bright conservatory and enjoyed our fish and chips, which looked appetising and indeed was. I was pleased to be able to order a smaller portion from the Golden Years menu. The service by Jo, the duty manager was friendly and efficient. Looking forward to visiting again.
Suesizzle . 2023-10-24
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Amazing pub! Staff friendly and attentive, quick service.
Jess . 2023-10-24
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We have a family meal. My food was only just warm and my nephew ordered chilli con Carny Should have served it in a soup bowl.
Alice O . 2023-10-12
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Will never return to the blackberry Jack again, poor service food slapped on the plate, waiting over hour for starters, funny thing is some of us pre ordered food two days before our booking, that was a waste of time as we got our food last & 2 of us didn’t get any terrible place to dine out give it a miss no excuses for that quality of service & food 1/10
Wayne Lobjoit . 2023-10-01
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One hour twenty minutes for breakfast! When It arrived it was cold. No egg and sausage burnt to a cinder. The toast was so hard as were the hash brown nuggets. Kelly the waitron was very good by her hands were tied. So disappointed as I had a visitor from South Africa with me who was not impressed
val christiaans . 2023-09-30
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Food was ok but the service was absolutely dreadful! We were 4 people and 2 starters arrived within 10 minutes of ordering. the next 2 arrived over 75 minutes later. When we tried to get an update and the table wiped as it was sticky one particular staff member was extremely rude so we dare not ask again. Several people around us waited ridiculous long times and complained as well. Other staff was very apologetic but we definitely wouldn't return after this awful experience where we wasted our money.
sandra lewis . 2023-09-27
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Good food but let down by abysmal service. One particularly moody staff member that let the whole service team down. Will not be going back.
Adrianna Floyd . 2023-09-23
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Amazing fun! Recommended to anyone who's looking for an enjoyable cost of living busting night out! Thank you Jo and the team
Adam Staples . 2023-09-07
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Had an amazing time here the staff were outstanding kelly i think her name was. very heplful and informative and patience with my indecisiveness she recommended her favourite meal which i wouldn't have chosen but im glad i did because it was out of this world. The staff kept everything clean and tidy never saw them just standing around and i will be back with my family in the near future
Matty T . 2023-09-03
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Thank you for our lovely lunch today. And the amazing dessert.
Paula Abbiss . 2023-07-10
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Lovely pub.loved the open space clean and friendly. Food service was great. Children were welcome and the dog Would totally recommend. The land lady couldn't do enough to help
Peter J . 2023-07-09
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A brilliant evening with the pub’s darts team. Really clean; great service with a smile and the garden/courtyard is exemplary 👌🏻
977EdwardL73 . 2023-07-09
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So this was my second visit. 1st visit was good so was keen to sit down for my birthday meal with my family to find most stuff on the menu was not available so after picking what we wanted went to the bar to order to find the kitchen closed at 7.30 we came at 7.40 what sort of food establishment closes kitchen at 7.30. what a joke and I won't be coming back again 😡
Poolbrochucks . 2023-07-06
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Visited May2023. The Blackberry Jack is a straightforward pub for the housing estate of Jersey Farm, catering for a wide range of customers from pool players, sports viewers, lager drinkers (not so much ale here), wine drinkers (a modest selection of wines) and "weekday meal" diners. The menu is mainly pub classics, with an emphasis on grills and chips. The food is properly cooked and always delicious. The pub has two areas: the main bar area and, on the side of the building, a large conservatory. The main bar area is the lively side; the conservatory is set aside as a quiet area, mainly set up for dining. The pub also has a few arcade games installed.
Martin Thornhill . 2023-06-24
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The food was good OK it's frozen first good value for money, problem was 2inches of dust on every picture, lights, window seals, it could of gotten into my food, I needed the discount from app but because of staffing issues I couldn't use it, big hygiene issue, shame
Adam Pegrum (Ads) . 2023-06-21
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Very lovely pub used to have the best home made nachos which always made us come back but unfortunately the recipe changed changed to the worse while using ordinary supermarket nachos. We are gutted. Nevertheless, the food is always top noch and always fresh. If there was only a way to bring back the home made nachos.
Jacqueline Emezie . 2023-06-20
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Great breakfast for a good price
Leslie Coelho . 2023-05-21
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Went for the Coronation, well looked after , food excellent had the steak on a skillet which was fab would really recommend the fish and chips. Staff great 👍
cath whittaker . 2023-05-19
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Always good food and nice sevice.
Iris Lynch . 2023-05-15
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Lovely clean and friendly pub with on-the-ball staff. Food was excellent as was the timely service. Would definitely recommend. Family friendly and a great pub to watch sport in! Chloe is top drawer front of house.
Matt Pyne . 2023-05-04
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Lovely service, nice chill atmosphere!
Alexander Wolf . 2023-05-03
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Absolutely great service, friendly staff that always makes you feel welcome and great value for drinks and food - especially considering the cost of living crisis! Thank you!
Chloe Bland . 2023-05-03
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Food is excellent and the staff and friendly and approachable. Overall the pub has a nice atmosphere ☺️
Beth Hooper . 2023-05-03
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The breakfast here is fantastic and such great value, just what we need to start the day off right. Happy, smiling staff who are always ready to help in what ever way possible. Great pub
Culture06553626254 . 2023-05-01
MORE AT TripAdvisor
Happy, helpful friendly staff, great food. Would recommend. 🙂
Caroline M . 2023-05-01
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Had a lovely meal, friendly service, will came back again.
Janet Byott . 2023-05-01
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Came down for some food the food was great.and the staff were very friendly and helpful would definitely come back
Angela Thomas . 2023-05-01
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If I could give it 0 stars I would. Went for a family meal and the best part was the drinks! To start with we waited a hour for our food, when we spoke to the bar to say it hasn’t arrived they were surprised! They finally brought out my 17 month old daughters food, the chips were horrible! They brought the rest of the food out and we wish they didn’t. My hunters chicken was burnt on the outside and pink inside, the bacon was burnt and the cheese tasted disgusting. The chips with the fish and chips were cold and uncooked. The steak was supposed to be med-rare, came medium, which isn’t the problem. The tomato was burnt, the onions tasted like they weren’t cooked. Chips were over cooked. 100% will never be coming back here. Very disappointed!
Karla Lees . 2023-04-15
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Disappointing visit (1) dirty and blocked toilets (2) floor sticky and feet stick to it (3) ceiling blinds dirty and stained (4) ordered chicken fajitas, food arrived with tiny bit of chicken and whole base of the food was just onions with tiny bit of peppers , wrapped arrived about 10 minutes later when the rest of the food had gone cold Disappointing visit
lutonbeds1977 . 2023-04-11
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Really worth coming over her.we had a job around the area and kept on coming to this pub for steak. Today came back with my wife as considerd all worth it. First of all as we have enjoyed the taste, definitely because of the meat quality, but also for the prices. When I'm coming back to St Albans I'll definitely consider this pub for the steak! Belive me! Thanks ! And see u soon!
Tuce Dan . 2023-04-02
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The staff were incredibly accommodating. Jo helped me with my issues and I felt very welcome
Bethy_ . 2023-03-27
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Have used this for food and a 21st birthday, but had heard the food has not been as good, I didn't believe the reports I got,so myself and my wife had dinner there today, my god it was over burnt chips, lacking no flavor, the onion rings used to have onion in them, seemed like a bag from Aldi, very soggy and no taste, the plate had burnt onions and left a greasy taste, on the only good side the staff were great, but wanted a nice meal, sorry blackberry jacks, won't use this again for food, just maybe a a quick drink.
ian shadbolt . 2023-03-25
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Food was fab, great service, atmosphere lovely.
Jenny Browning . 2023-03-09
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Great service from booking onwards. As called back to assure our reasons for reservations are fulfilled.
Kashyap Varsani . 2023-02-25
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For some reason, we ended up having lunch over here. It was a nice local pub. The food choice was good. Food needs somemore spices. Service was very good and staff very friendly.
Fadia Ramminger . 2023-02-25
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On this occasion, there was a long wait for food - about an hour. Rather spoilt our visit.
Kath Pritchard . 2023-02-21
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Brilliant atmosphere, super quick service!
joanna claridge . 2023-02-19
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Problem with ordering on the app you have no way of knowing if it has gone through, our main meal took a while but when we ordered a dessert which was a cold option, after 40 minutes we chased it up only to find it hadn't gone through, I'm really not a fan of doing things this way, would go to the bar if we went back
rosemarie stevenson . 2023-02-18
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Locals pub where the beer is cheap, sports are on lots of screens and there’s pool and darts
Salohcin C . 2023-02-17
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Very cheap adequate meal for the price, very good service
Jan Mcfarland . 2023-01-24
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i like it, but its a chain so there is room for improvement, they don’t offer breakfast, and no refillable coffee like wetherspoons, the coffee machine pours into cold cups so the coffee is not hot enough … its clean, large, staff are nice
mike mike . 2023-01-12
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The food was delicious and I would go back there with my friend and family
Lucy Marsh . 2023-01-11
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Good food, definitely will visit again
Ana Arma . 2023-01-09
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Great pub and the food was perfect and really well priced. Made for a great location for a family dinner of 9 people. Spot on service and we will be back.
sam jervis . 2023-01-08
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Good inexpensive night out. 13 seated comfortably for dinner. Excellent value food with a wide range of options on the menu. Staff friendly, helpful and efficient. Easy parking.
barleybikeman . 2023-01-05
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This was our first visit to Blackberry Jack. We will definitely be coming again. Parking was easy, temperature was nicely warm and the whole place was inviting. We booked beforehand by phone, but probably didn't need to. Quite a few other groups at tables. We could choose a large table which was well lit and the chairs were comfortable. The menu was great value with a good range. We had a few extra requests to help us and these were willingly fulfilled. The food was nicely presented and hot. 2 of the party had lasagne and particularly praised them. We enjoyed all our food including desserts. It was good to have water available to help ourselves. Staff were charming and gave us every attention. A few of the tracks on the music selection were a bit shouty and less to our taste but close to perfect lunch out. Thank you.
V3003 . 2022-12-28
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We went down for the Carol service last week and as always, it was very good. The staff in the pub are always very welcoming and friendly and for a community pub, it fits the bill very nicely, The pub is a credit to Chloe and her team, well done
Andrew Osborne . 2022-12-15
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Great place for a quick meal at probably the best prices in StAlbans. Also reminds us most of the type of restaurants we had back in South Africa. Definitely becoming one of our favorites. Follow up in 2022. I ordered a pizza at the bar and was not good, I think it’s a frozen pizza chucked in the microwave, so lowering the rating.
Lambertus Oosthuizen . 2022-12-04
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Cheap and cheerful. Close to work so convenient. Staff are always friendly and helpful.
Mary Fremantle . 2022-11-03
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What a great atmosphere here. So many characters and friendliness from staff and punters. Bingo is hilarious. Theme nights epic. It's like a second home!
simon Estell . 2022-10-30
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Great pub with brilliant entertainment and quick, attentive service.
Adam_L . 2022-10-29
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Had a number of drinks. Handsome bar dude saxon gave the missus his witches hat on request. Very satisfied with the service. 10
piet van der grinten . 2022-10-15
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It’s a great value for money Sizzling Steak house pub.The menu is comprehensive and modestly priced and there are two for one meals from £10.00 some with a drink. I particularly like their skewers of hot chicken. The decor is a little jaded and hasn’t changed in 15 years there is still the anaclypta dado and remnants of the William Morris wallpapers visible. There is a pleasant conservatory and adequate car park in Jersey Farm and useful small shops in the neighbouring complex
richard jennings . 2022-10-10
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Very welcoming, a family gathering from, Hemel, Dunstable, Derbyshire, Cornwall and Cheshire. Staff were lovely, food excellent, apologies we didn't leave a tip, it was an emotional get together and remembering lost family members and memories. Would recommend coming here.
Pauline Kempster . 2022-10-08
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Good venue for watching football
Ken Thompson . 2022-10-06
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Great food and amazing place to place to watch England play 😇
Dylan Littlechild . 2022-10-01
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Food was awful and service was very slow
Ricky Rose . 2022-09-26
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Food was great and quick but clearing the glasses and plates were slow at one point we had 12 empty glasses on pur table
margaret g . 2022-09-04
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Just reopened after a water leak. But everything was all back up and running again
stuart down . 2022-08-31
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Pub was clean and staff were friendly. They have a good menu selection and make a point of asking about allergies etc before you order. Food came swiftly after ordering and was nice and hot. Portion sizes are reasonable and everything was cooked well and tasted pleasant. There was a mix of all ages in there so it's family friendly. For a dinner, drink and dessert it was about £20 which isn't bad at all so all in all for the type of pub it is it was perfectly fine and pleasant. Would be happy to return.
Jo Martin . 2022-08-24
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Great atmosphere in a local bar, food is always outstanding and beer prices are much better than town bar prices
Martin P Wright . 2022-08-22
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Place needs a bit of an up date but good good and cooked fresh and well priced staff friendly and helpful
Celia Phillips . 2022-07-22
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Descent food, lovely staff and a wide range of food to choose from
Sarah Ashton . 2022-07-13
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I had a table of 10 booked under the name of Tom, we were totally overwhelmed with what great service Kelly provided us, she couldn’t have been any nicer if she tried and made us feel really at home for our second visit!
T M . 2022-07-06
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Amazing place and ambiance, good food excellent service👍
Zini Shaikh . 2022-07-05
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I have visited in the past and always enjoyed my visits so was looking forward to eating there today. I was with a party of 9 adults and 2 children for a birthday celebration. When we arrived we ordered starters and main meals at the bar. After about 30 minutes one of our party received her starter. The rest of us carried on waiting for at least another 30 minutes only to find that out main meals were being brought out to us. We explained that we had not had our starters and so they were brought out at the same time. A couple of out party had to wait even longer for their main meal making the whole meal very disjointed. I love the food but after today’s experience will not be returning.
W4908ZCsueb . 2022-07-03
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Nice pub food very tasty and lots of it
Linda G . 2022-07-01
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Very Competitive Prices on Drink and Food. All Staff Very Helpful .. Always looks clean ... Plenty of Parking available ..Please give it a Go and send your thoughts ....
kev hull . 2022-06-29
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Very good food but the service was not the best , waiting for cutlery did not offer condiment
terry britten . 2022-05-22
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Great food. Lovely pub . Its lovely pub
Jason Vincent . 2022-05-20
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Excellent service as always food cooked to perfection. Friendly staff go above and beyond to facilitate our needs
Misso0 . 2022-05-12
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We went to the Blackberry Jack for a meal today in the conservatory , lovely friendly staff , we all enjoyed the food and will defiantly be back it was a really nice meal and such good prices and value for money , Thankyou to all the team
jeaniehowells . 2022-05-07
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Great beer and food, reasonably priced!
Adem Gaygusuz . 2022-04-28
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Very nice pub,love the buffet food they had on offer
Tina Sandall . 2022-04-25
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Nice atmosphere and tasting food. Staff were friendly and helpful. Would definitely return again.
R Patel . 2022-04-23
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15 Opinions
Nice pub nice beer shame about the staff at lunchtime first was short changed for £5 then she said will give you back when till opens.that did not happen went back to bar after 15mins later and she still forgot and tried to charge me again! Then when I said about the £5 she said oh yeah no apology at all! Wont be coming back
steakchickencookedNice pub nice beer shame about the staff at lunchtime first was short changed for £5 then she said will give you back when till opens.that did not happen went back to bar after 15mins later and she still forgot and tried to charge me again! Then when I said about the £5 she said oh yeah no apology at all! Wont be coming back
steakchickencooked78 Opinions
Brilliant service in these difficult times. I ordered a mixed case of reds on Friday night from the website. The next morning there was a knock at the door - there was our box of wine and Mike, masked and gloved. He proceeded to introduce himself, before going through each wine, giving a detailed brief and his tasting commentary. Interesting and informative - an excellent and unexpected part of the service. Written tasting notes arrived in my inbox shortly after. We had the first bottle last night - delicious. Please support our local businesses in these trying times. It will ensure they survive and, besides, the wine drinks very well and is good value.
steakchickencookedBrilliant service in these difficult times. I ordered a mixed case of reds on Friday night from the website. The next morning there was a knock at the door - there was our box of wine and Mike, masked and gloved. He proceeded to introduce himself, before going through each wine, giving a detailed brief and his tasting commentary. Interesting and informative - an excellent and unexpected part of the service. Written tasting notes arrived in my inbox shortly after. We had the first bottle last night - delicious. Please support our local businesses in these trying times. It will ensure they survive and, besides, the wine drinks very well and is good value.
steakchickencooked56 Opinions
Cappuccino was awful, far too hot and totally tasteless. I know this is a tea shop but if you can’t make coffee don’t offer it! The panini we ordered was also very poor.....served nuclear hot, completely flat and without any garnish or love.
steakchickencooked200 Opinions
Chose the Christmas turkey dinner which was a mistake. The plate was hotter than the food and it tasted as if it was yesterday’s left overs. My husband had the burger and he only managed half of it. Maybe we a used to better food, dreadful meal and nothing taken off the bill when we complained. Only two other couples in the place. Would not return
steakchickencookedChose the Christmas turkey dinner which was a mistake. The plate was hotter than the food and it tasted as if it was yesterday’s left overs. My husband had the burger and he only managed half of it. Maybe we a used to better food, dreadful meal and nothing taken off the bill when we complained. Only two other couples in the place. Would not return
steakchickencooked