The Ashvale in Aberdeenshire

I was disappointed the last time I used it and again when I tried it recently. Found the servers rude and the food choices need updating. Don't they realise people have food intolerences?

Beautiful fish and chips..friendly waiter

Good food and service nice clean restaurant

Great for a quick & decent chipper. Good, friendly service too. Could use some subtle background music to improve the atmosphere

Great food fantastic staff and good prices can't ask for anything more.Totally recommend it

As usual top class fish and chips

The whole experience was wonderful. Made to feel very welcome and the food was great! Definitely going again!

We stopped by on a whim, seated immediately, friendly service, food was delicious and we were all stuffed when we finished. The restaurant is a bit dated but we visited the facilities and they were spotless.

If you want good fish and chips then there are few places better than the Ashvale, really good food for a reasonable price, with friendly staff serving.

We just finished of a super supper tonight here. Fish and chips was fantastic service spot on. And coleslaw wow amazing definitely be back.

The Ash ale as usual was brilliant service 2nd to none food to die for always great banter with server

Third time at this poorly run place in six years Hasent changed one bit Horrible dry fish and chips must have been a year old Staff as per other two visits not interested Older guy frying needs training and servers also Will never be back Ashvale used to have an a 1 reputation when they were smqller company but as usual have let standards go and quality of produce well below stanndard All about cheap produce and cheap staff

I had the standard haddock and chips fish was delicious and the batter beautifully crispy.

Well received by friendly staff. Premises were clean, tidy and in good repair, including toilets. Our order was taken, prepared and served fresh and hot, with adequate portions. Staff were very attentive and professional. Will certainly be visiting again.

Just had a lovely Jumbo Haddock supper.Fish was cooked to perfection.Absolutely delicious!.Would highly recommend.

Very nice piece of fish and brilliant chips. Arrived just in time they close 20.00 Wednesday lol. Sit in Diner is now open and serves a very nice tea reasonably priced

5 star experience, food delious and the service fantastic

The Jumbo Fish supper was superb. I can’t comment on the white pudding as the fish must have wolfed the lot because there was no sign of the mealie projectile in my order! Sob!!

Love the Ashvale in Portlethen. Great deal for fish and chips for 2. Plates were on table just as we sat down. Well worth a visit

Lovely supper afa generous portions

Great meal, and very good service.

Blonde girl that works there is a bad woker. Couldn’t have worse customer service. Food was late. Ew

great fish and chips from lunch menu,mushrooms were good too,pity tins of juice were 2.40 each,but friendly staff,were stuffed after it.

Not very good fish and chips.Chips were cold,both chips and fish were under cooked. Lastly expensive.

If you want a decent fish supper - Do not go to this place, my other half just went and payed £9.50 for a fish supper and most of it went into the bin, chips looked as though they were dipped in the fryer and taken out again and fish was tasteless and full of bones, the smell in the car was awful and had to open the window on the way home. Never again....

We bought two fish suppers from this shop at Portlethen ,,, one of them had gone off and the fish had too be thrown into the bin... just vile! , It is desperately sad that the great name of Ashvale chipper has been brought down to this level ...HORRIFIED !

Tasty, great portion size and good service.

Yes! Spicy curry! Bit disappointed in the size of the fish and chips considering it is £9.80 for a standard meal deal. But heyho, the curry sauce more than made up for it!

Great place for food, the fish 🐟and chips 🍟 were lush 😋

Certainly not the best fish and chips around and quite expensive for portions

Chips would have been ok if fried properly, they were almost pure white, and at best warm!!!! On the other hand my mince pie was over cooked so much i could easily have broke my teeth on the pastry, and the mince was dry, i use the Ashvale quite often, but never had a bad experience like this. So please get your act together.

Had take away fish suppers. They were delicious as always. Plenty chips and the fish was perfect.

We went in Wednesday not been in for long time food was OK but the waitress was stinking of drink don't know her name but had a bun in her hair and was small lady if we go back and she is stinking again then I will report her to the manager or higher

Traditional chip shop offering different portion sizes, also catering for OAP and children. Fish and chips is very nice and the Jumbo size normally caters for most. Also offer an Ashvale Whale for those up for the challenege! Very tasty and friendly service. Also offers salads and vegetarian options. Give it a try, you won't be disappointed.

Oil the food is cooked in is rank

Best fish and chips in the Aberdeen area. Very nice staff.

The ashvale portlethen restaurant is always a good experience. Friendly staff and great food .

Traditional Chipper. Great tasting, fresh produce, cooked to order. Clean, tidy waiting area. Free parking outside. Busy at lunchtime and supper time but even then don't have to too long. Tuesday, ran out of chicken pies, but lots of alternatives, chose chicken fillets and received free chips! No hard sell for add-ons, definitely recommend a visit here!

Prompt service, fresh fish and chips cooked to order with a decent sized portion under senior citizens offer.

Nice chip shop, food was good and freshly cooked, place was clean and tidy and easy to park just outside

We ordered a Mac'n'Cheese pie with chips and curry sauce and every aspect was perfect, I convinced my partner to return the next day to try their fish and homemade tartare sauce. Every aspect of the meal was ideal, It is the BEST fish and chip shop in the whole of the UK (I have tried a lot of different places....100+). The next time I visit any part of Scotland I will try and make an excuse to visit somewhere nearby as this is Fish and Chips perfected!

Staff are pleasant and quality of food is great.

Nice chips, chicken fillets was a bit over done, apart for that the staff very friendly,

Nice enough restaurant when you crave fish'n'chips. We had also a delicious lentil and bacon soup while there and the portion was massive!

Quality and consistent with it. Pleasant courteous service.

Typical chippy, good food but on the expensive side.

Great fish and chips really good service

Lovely freshly cooked food, pleasant and helpful staff, cosy restaurant on a cold night

Fish ok,chips were warm and tasted as if they'd been cooked earlier and reheated. Not the best!

One of my favourite fish shop in Aberdeenshire

Chips were cooked and reheated a few times making them rubbery.

The fish and chips were as good as I've ever had.

Wrong order put in hence a 30 minute wait for food, not happy

Chips we're cold chicken was dry

Only tried the takeaway at the Portlethen shop, but great takeaway. Reasonable prices and decent grub!

Friendly, helpful staff, good food, freshly cooked, relaxing environment, and value for money.

Great place, friendly staff,always there to advise you,grub always hot and spot on, family friendly always things to keep the kids occupied till food arrives, great selection of drinks also, overall great value and family friendly.

A non-local review..... On the wall there is a poster saying judge us on quality not price ...or quantity. Well this review is gonna judge on all 3 above. So...I go in... Ask for chipsteak supper....£5.90..... Around £1.40 MORE EXPENSIVE than any other chippy!....judgement 1 on price..... DESERVED! I then read the poster thing saying blah blah blah quality blah blah THINKING this is gonna be nice well - 7/10 for the chips.... averagely cooked no big test really....so when does a chipsteak get MICROWAVE DEFROSTED OR partially cooked in a microwave before being deep fried - 0/10....how did I tell.....nice batter....crispy edge chipsteak all round....I'm no genius but denying the above would insult my intelligence!..... judgment number 2.... DESERVED And quantity.......less than any other chippy, popped into a cardboard box saying they have had 30 years of award winning fish & chips......bollox.....read trip advisor reviews from other disgruntled customers saying IGNORE THE AWARDS....but 3.7 on Google says it all. I'd have rather had a maccy D's burger! That's my judgement...... The 3rd!

The service is great and friendly and the food is superb 😎

Had a great jumbo sauage supper , the chips were the best from a chip shop I have had for ages.

Good fish and chips and equivalent menu

Been going for years today I took my mum for lunch as she has not been well she asked for poached yellow haddock 2 mins before our food came put the waitress tells us that she has battered the yellow fish be a while before I go back !!

Having always had bad takeaway experience I decided to sit in and I must say we both had fish and it was fantastic service was barebones but ok much better than previous visits though

We had two standard haddock suppers which I had to wait jusa about 1 minute for after placing phone order! Portion size just right, flaky fish - ratio batter to fish, perfect! - soft, flavoursome fish that wasn't too salty, like some chippers are. Delicious chips! Thank you!

Let me tell you a bit about the weight watchers special, priced at £6.60 and based on my experience of my visit..... Firstly, they get a dust pan and brush and sweep all the old chips from under the counter and gently reheat them several times and then serve 13 of them as a full portion. They are the first chips I have found chewier than a packet of wrigleys. Next is the fish cake which I had to wait for as 'was being cooked fresh'. Really couldn't understand why it had managed to go cold in the 93 seconds it took me to walk to my car. Finally, there is the buttered roll at a princely 50p. The technique for these is to butter them up and wrap in cling film for a few weeks until every last bit of moisture has been sucked out. The result is a bone dry crumbly piece of out of date dough which even the seagulls would walk away from. It is served in a shoe box type carton and quite honestly, a pair of old boots would have tasted better Have you got the concept yet of how you can lose weight with this supper? Basically the whole lot was an absolute inedible disgrace which went in the bin and spared my waistline. If it hadn't been for the fact that the server lady with dark hair was very pleasant, I would have walked back in and thrown the lot back at the excuse of a chef.

Great fish and chips at a good price

Staff friendly and service was good.

Wasn't as good as the last time I visited the Ashvale in Aberdeen. Fish was nice.

Sad to see what was once an excellent take away reduced to this level. I preordered a meal at 5:45 and told it would be ready in 10 mins. Arrived at 5:55 and paid and was told to wait which I did for 15 mins before being told that no one from the till had told the serving staff that I was there. There must be a maximum of 2m between them. I was assured my order would be ready in mins. I waited another 10 before asking again to be told it had been missed. By now I’d had enough and asked for a refund and was ignored asked again and was told the order was on its way but could hear the conversation between serving and cooking staff and it clearly wasn’t. Another request for a refund was met with blank stares and reluctance. Had to loose temper a bit to finally get attention and money back. Staff were all very young, unsupervised and inept at using till and customer service of any kind. This was not just me this evening but several people queried prices charged and incorrect orders whilst I was there. I’m a local lad who has been a customer of the Ashvale for many years reviving excellent food and good service but my last 3 visits have been dreadful. I’ve said before that I wouldn’t use again and have but never again after today

Super food and great service from the staff. Portions are a good size and tasty. If you enjoy fish and chips I recommend this place.

Good food & well attended to. Thanks

Always cooked to order, I love the battered scampi. You very rarely can find it in any other restaurant, everyone else serves it breaded which never tastes as juicy.

Delicious fresh food , great staff well worth a visit

Really disappointed in this place, when we walked in the door it looked very dowdy and run down but we were looking for something to eat before travelling back home. We got a fish supper to share - which was quite expensive for what we got - half a fish supper. Don't get me wrong, the half of fish we did get was lovely but the chips were awful. If you are only getting half a fish, its should be on the menu as a FI supper or an SH supper as you are only getting HALF!! Wont be back I'm afraid, best fish and chip shops are obviously in Lanarkshire where you also get a whole fish for less money

Very lovely fish and chips. They do other stuff too, but the fish and chips were delightful and beautifully cooked.

The Ashvale has been on the go as a first class sit down, takeaway and delivery outlet. A top class fish n chip restaurant serving many types of fish dishes in many guises as well as many other wonderful dishes more than you e ever seen in most fish n chip restaurants. The Ashvale is a large dining room or rooms with areas in different parts of the building always busy and happy looking people tucking into lovely big plates of freshly cooked food that churns out a steady nonstop stream of these different dishes throughout the day constantly throughout the week. Great photographs adorn the walls of local Scottish fishing vessels used in the procurement of bringing home the catch from a very dangerous job to put great fish on our plates. Wallpaper cleverly adorns the walls taken from old photographs of days gone by from the archives of the city. The staff are over helpful guiding you to your seats friendly and they know the menu inside out explains all dishes to those not aware of certain classic Scottish fish dishes. You can have a small portion of fish or a jumbo but the ultimate is the Ashvale Whale they tell me a 16 oz giant fish stretching over both sides of the plate alongside mushy peas, garden peas, beans you name it they’ll serve it. Bread butter and a pot of tea for me, but soft drinks and fully licensed something to suit everyone. This is a great place for great classic Scottish fish n chip dishes as well as many others. Well worth visiting and you will almost certainly go back time after time.

Some things were very greasy very off putting

The choice on menu is way above most fish and chip restaurants, it is always busy, so better to make reservation. I had lemon sole, my family had various other choices, all superb. Staff friendly and helpful. Great value.

two sets of prices the board price is 40p dearer than what s on there takeaway price list

Beautiful good quality food. Customers can either order food to go, or sit in the immaculate dining area. Not enough parking spaces but, there isn't the ground to make any more. Worth taking the time to go for the food though.

Quiet peaceful Resturant well placed alongside shopping centre 5 minutes off the main M90 motorway. Good food served by friendly staff.

Didn’t fancy cooking after new year so went to our previously favourite takeaway but was let down again. Poor quality and unpleasant taste. We won’t be back

Absolutely useless bunch of hopeless Kretins. They had a group of notably ugly local kids with an apparent racial profiling grooming serving at the counter on Saturday 29th of December 2018 who ironically could not pronounce the name Scott. Placed an order over the phone and when I arrived, I was made to look and feel as if I must have stumbled into the shop by mistake as scores of people entered the shop way after I did and were served immediately one after the other including those who placed orders over the phone like I did. I had to interject a few times for them to even recognise I was there. Was then served 30minutes later with my order which included a kids meal which included a fleamsy kids box that shred to pieces immediately as soon as I lifted it. Food was also as hopeless as they are. So for sure I won't be going back and do not recommend this place to anyone. Stay away for decency sake.

Absolutely hopeless bunch of useless kretins. Some collection of ugly kids with racially profiling grooming serving at the counter on Saturday the 29th of December 2018. Food was pitifully average

Not overly impressed. White pudding supper, with half the batter missing from the white pudding. The curry sauce was mire like curry juice, it was so thin. Don't think i'll be back

Ordered a white pudding supper and portion of curry sauce. The white pudding had half the batter missing, therefore kept breaking when i tried to pick it up. The curry sauce was more like curry juice, it was so thin. Can't say i'll be back

Gets worse every time I eat here maybe hire some adults to control the young staff who haven't a care for customers

Excellent fish, fresh and crispy. Some of the Chips a bit black. But still my favourite A1++

Went in for Fish and Chips, seen a meal deal so went for large option. Both prices seemed to be a bit high but place looked steady and assuming this had good promise. Received small deal and was asked more than once what juice I had wanted? After getting home the food was way below chip shop standard and very soggy. Sad I had heard better things? The young guy serving wasn't worth minimum wage and guessing he is a family member etc? I will say the curry sauce was nice good old style. Just a shame when a chippy gets it wrong with the basic of service and food quality.

Very expensive for fish and chips with a can of coke

I was unfortunate enough to visit here, I received what I can only describe as the saddest looking burger of all time. Quality of food was terrible for the price.

This is the second time we have eaten here and both times have been very enjoyable. The service is relatively quick and the staff are very helpfull. Kids under 5 eat free which is great.

I can't comment on the service nor interior as someone else bought the takeaway. I've had fish and chips several times from here. Each time I hope it is better, but I have to say there is always some disappointment with the food. The packaging mentions "30 years of award winning fish and chips". I find that hard to believe. I assume the same recipe and cooking instructions are replicated in the various branches. It wouldn't win any awards from me.

chips were average, batter was brown and the steak pie was bloody awful! soft in the middle with the outside like a brick!

Nice family meal here. Fish and chips and lasagne and chicken and chips. Batter was nice and crispy too. Nice staff.

This is the takeaway I'm reviewing. I always tell people how much I love the Ashvale's fish and chips, but, I've noticed as per my title, that it's a bit hit and miss. When I get fresh chips and fish then it's ace, but you can also get old, re-fried fish and chips which I don't like, especially as nowadays fish and chips is no longer the working mans food as it's quite expensive, so you expect the best every time.

Excellent fish and chips. Excellent service too by staff.

Early dinner, The service was slow to start but after that great food and the service was slot better

Good food and if you fancy a relaxed atmosphere with traditional fish and chips it's a great venue. Try the Ashvale Whale... it certainly lives up to its name...!!

Fab place to eat and friendly staff