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4,2

Based on 4.064 opinions finded in 3 websites

3.7Ambience4.2Cuisine3.7Price4.2Service
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Visited here today for a birthday celebration, pre booked a table on arrival asked to sit outside. Our female server outside was totally on it & managing the whole terrace alone, she was attentive, funny & wearing a mask which was appreciated. I didn’t catch her name but she had great eye make up/maybe tattoos, either way she made our visit. We had lunch vegan burger & chicken basket both tasty. We also enjoyed a couple of cocktails &enjoyed the dry ice experience! The service was good, the place was busy, but enough staff go serve/clean etc. My only small moan would be the amount of smokers on the terrace which wasng pleasant whilst eating. Aside from that would go back!

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Wrighty0 . 2021-09-06

MORE AT TripAdvisor

I’ve been yesterday to The alchemist in the trinity centre for a quick drink with a friend and I must say that we’ve been very well attended by a girl called Daria with the best customer service I’ve seen in year's And by the way the drinks top as well

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Canarion84 . 2021-09-06

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I visited with 3 friends on Saturday night. Not greeted on entry, went to the bar to let them know we had a booking. We were a little early but were shown to our table straight away which was good. Our server - the name on the receipt was Wiktoria - was lovely. Attentive and chatty. Couldn't fault her. The starter 2 of us wanted had unfortunately sold out - can't be helped sometimes. Food was nice, lots of flavour, good sized portions. We had a couple of cocktails too which were tasty. The thing that I would say almost let the visit down was other staff members. The 4 of us - two of which work in hospitality - agreed some of the behavior was really unprofessional. We were seated next to the cutlery/till area where staff were congregating quite often. That was fine, however the constant hugging, kissing on cheeks/lips wasn't. I'm all for people having a good time and enjoying being at work, however thought this was a touch too much when you're on shift and serving the public. One staff member had walked past a couple of times with what looked like a smoke gun for the cocktails? He actually stood at the till and placed the machine up to his lips and then blew smoke out from his nose. If this is something that is put near peoples drinks, we thought it was rather unhygienic. Overall, we enjoyed our food and drinks and the atmosphere, however those few little things just let it down slightly.

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Bluebell2110 . 2021-09-06

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Myself and my girlfriend called in on the way back from Doncaster to the alchemist trinity , we have been a few times lately ! A place I absolutely love and i also use to work at this alchemist venue myself over a year ago ! Service as always absolutely bang on , very efficient we only called in for a couple drinks and some nibbles , the halloumi sticks as always spot on and i do love the sweet mustard mayo that accompanies them , the new addition to the menu the prawn dumplings were lovely too and was just a nice chilled experience on the terrace ! Sam who served us was absolutely bang on ! He has served us a couple times now and was bang on it cracking lad with cracking banter , not that we needed much but he was very attentive and looks a fantastic addition to the team there ! Daria who is part of the furniture at the alchemist as always was lovely , will be back again soon and look forwards too it once again ! Quality evening , quality venue , quality people ! See you again soon guysKieren

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Ksquire18 . 2021-08-25

MORE AT TripAdvisor

The drinks were really good and the show was amazing - a very fun experience! I would give it 5 stars but we wanted to sit on the terrace area, as it was a warm evening and unfortunately it was packed with smokers, which was absolutely disgusting. Obviously this is no fault of the restaurant but it would be nice to have an outdoor area that is not polluted with foul cigarette smoke.

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JessicaJoy1998 . 2021-08-25

MORE AT TripAdvisor

Zaide was a top class bar man.. 10/10… ‘69 on service’ … drinks were on point as was his hair - definitely come again. Try the pipe dream.

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312fayet . 2021-08-22

MORE AT TripAdvisor

Having recently got a job in Leeds city centre, I went out for a quiet drink after work (not so quiet) Louis was really accommodating and made our night really fun. He was friendly and good at recommending the menu, he also guided us where we can go later on in the night as I am new to Leeds. Needles to say I will be back with my friends!

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424chiarah . 2021-08-18

MORE AT TripAdvisor

We visited on 14.08.2021 and were told when we went to the door that we needed to go and stand at the end of the bar and someone would show us to our table. We did as we were told and we were ignored for around ten minutes. The restaurant appeared busy so I attempted to be patient but in this time multiple staff members walked past and did not even acknowledge us. Two staff members were having a chat right next to us and when my partner was shoved in the back due to the crowd we were stood next to I decided to interrupt them and politely said ‘excuse me’. One of these people, a server named Philipa then held her hand up to me and told me ‘wait a minute’ I was absolutely mortified. When would it ever be appropriate to speak to a paying customer (or anyone) like this. I turned to tell my partner what she had said to me and she interrupted me to tell me ‘I’m not being rude to you or anything, just wait’. I then saw her tell another member of staff to show us to our table. Thankfully we didn’t have anymore interaction with the above person. Our server for the evening was Anna and she was wonderful. After the above interaction I wanted to leave but Anna really turned the evening around, she is such a credit to this place. Anna was bubbly, friendly and attentive. Most of the staff appeared to not want to be there and were mainly stood around chatting to each other. I will not be returning as this service (beside Anna) leaves a lot to be desired.

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DayTrip25108176624 . 2021-08-15

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Was waiting at the bar for 5 minutes, a couple pushed in front of me and ordered two drinks, continued to stand there and ordered two more.. at 10 mins of standing there like a lemon the barman asked me what I’d like, so I ordered. Shortly after another member of staff noticed the large line building up and asked me if I was being served, which I thought I was. Long story short, the glasses for our two drinks had been sat on the bar for 10 mins with nothing going in them (as well as a previous 10 mins of waiting before that) so we called it quits and left.Was a shame as it would have been a nice end to the night, but the service was crap ‍♀️ Total waste of time.

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Naomisaurus . 2021-08-12

MORE AT TripAdvisor

The location is perfect, outside seating with sweeping views of the city, really tasty and inventive food/drink options and great atmosphere. Shame the service let it down. Took ages for drinks and food orders to be taken and trying to track anyone down to make further drink/dessert orders was impossible. Also the front of house wasn't particularly friendly or accommodating.

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rakaana . 2021-08-09

MORE AT TripAdvisor

Just been for cocktails. Asked for a cocktails redoing quite politely to bar staff. Bar staff obviously full of ego and ‘pride’ and refused as would mean ‘redoing’ although incorrect. Manager then called and we were asked to leave. If you aske me great bar but staff fail to realise it’s only a bar job and not a god given right to act dramatic when your paying good money for what turns out bad cocktails …….

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39meghanp . 2021-08-08

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2 small cocktails and a small lemonade £18.95No DRY cider only yukky sweet rubbishThere are 2 types of cider sweet and dry. To only sell one type is a bit short sighted.More style over substance tbh.Also a DJ on a Sunday lunchtime - why? It was just irritating.But we had the loveliest waitress so very personable and a credit to the bar

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Laura B . 2021-08-04

MORE AT TripAdvisor

I visited here for the first time with my boyfriend, and both of us were not disappointed! It was a bit of a last minute booking and we were so glad we stuck to it. All the staff are attentive, happy and welcoming. They really make the place - we had a lovely waitress, Anna, who was such a bubbly character and everything you would want in a waitress. The service was really quick and the food & drinks are amazing! We had no problems and left our last day in Leeds on a high. We will definitely return when we come back to Leeds!! Thank you for a great evening.

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Samg2002184 . 2021-08-02

MORE AT TripAdvisor

This was our first ever visit to The Alchemist, and we couldn’t have been more looked after. Especially by the bar man, JACK HARLEY… funny and full of energy we haven’t laughed so much in a long time. Absolute credit to the place, we will be back… as long as Harley is working.

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Climber30505746447 . 2021-07-27

MORE AT TripAdvisor

Very friendly staff from the door staff to the staff inside. We asked for a drink that wasn't on their reduced menu and the said no problem but after a couple of attempts they couldn't do it so I ordered something else, but they apologise profusely.

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Fatlad46 . 2021-07-17

MORE AT TripAdvisor

Although there was a wait to get in, the service was great once seated! The drinks were lovely and we had a waitress (sorry didn’t get the name, blue mascara and studies at leeds uni) who was really friendly and attentive. Really enjoyed the experience and didn’t mind the wait at the entrance after the amazing service!

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Hollyy_w_x . 2021-07-15

MORE AT TripAdvisor

Awful visit. Poor service from a team who clearly did not care about their customers. More interested in socialising near the kitchen with each other. I think the ID policy and the way our waitress went about it was highly rude. If anything not required as we clearly are not under 18 and seemed more like a power trip/ reason not to serve us if we did not have ID. No issue with asking for ID as it's a legel duty but there is a way in which to ask for it that failed last night. Very poor cocktail and drink quality. We have drunk the same cocktails for years at numerous locations and they tasted nothing like normal + minimal alcohol content. Even a gin and tonic came flat to which we questioned and then got an argumentative response back. We just felt more like a burden than a paying customer. Not sure if it was the time of night we visited or not. The table was booked well in advance and our night could have been ruined by this trip after traveling from far away!

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williams802 . 2021-07-14

MORE AT TripAdvisor

Popped in here for a cocktail and a couple of nibbles on a Friday afternoon, somehow managed to time it so we got in straight away with a queue forming not long after. I've been to a few Alchemist's so knew what to expect, their cocktails are fun and quirky with a decent food menu but this isn't a cheap place. Lovely atmosphere, lovely drinks and a nice pit stop between shopping.

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carleyemma91 . 2021-07-08

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This is such a popular place but I just don’t get it, the place is overcrowded, overrated and way overpriced. Nothing in here is cheap, small infused drinks start at £8.00 to something with a burning bush in it at £11.00 or you could even get 3.5oz of happiness for £13.50!I worked out why a lot of customers didn’t care about the cost because most of them were buying drinks on their company expense accounts, some were even buying bottles for take out at £60 a bottle!The hype just carries on to the food, a couple of pork Bon Bon’s are nearly £7.00, to a beef bagel at £10.00, I’m not sure what’s the attraction here, but there is a lot “look at me” people here.

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TheDonat41 . 2021-07-05

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Awful cocktails lacking flavour. We ordered the bath bomb and the screwball. Both of which were awful. Left our full drinks and walked out. Slow service, staff more interested in watching the England game on their phones.

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fiona_2809 . 2021-07-03

MORE AT TripAdvisor

Just abit poor really, just trying to make up the word count really but aye not great, not the end of the world tho hey ho

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Olly1997 . 2021-06-29

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I am very sorry as I don't usually leave a bad review but we went to the Alchemist Leeds tonight with my daughter and disabled son and we were left for 20 mind without a drink, after which time my son was getting distressed and we needed to leave.

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Kimtoc . 2021-06-28

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Another on my list of rooftop bars to try on our visit and another afternoon well spent. We had a little wait to be seated outside but it was worth it and had a great view. Staff were very quick and efficient and guidance was being adhered to by all.We only had drinks but thoroughly enjoyed it.

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JueL07 . 2021-06-28

MORE AT TripAdvisor

Visited for cocktails with a friend, they were fantastic as always. Not cheap but it’s more of an experience than just a drink with all the dry ice and theatre elements. Everyone in there was looking around at everyone else’s drinks to see what cool looking cocktails there were.Staff were attentive and friendly and we were never left with empty glasses!

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364beth . 2021-06-26

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We Arrived on for our booking and a jobs worth bouncer would not let us in, he claimed my partner had drank too much which was not the case, this table was booked 10 weeks ago, he then proceeded to call security and refused to give me his name, outrageous behaviour and he was clearly Homophobic , his superior was no better than him. Avoid at all costs

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Jt15555 . 2021-06-25

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I visited for cocktails and was not disappointed! The staff were very friendly and the service was quick. The cocktails are really unique and you can even make some of them yourself which was a novelty. Would definitely recommend.

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AWMK123 . 2021-06-24

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I booked a table at Alchemist Leeds Trinity for my 26th birthday with my 2 friends 21 and 27 years old) as it is one of my favourite restaurants I have been going regularly since it opened. I was last there last month celebrating my partners birthday. When I arrived, there was a man on the door ID’ing people. I was not asked for my ID most likely due to me not looking underage. When I was walked through to my table, the staff where very friendly, we was discussing me having a nose job etc I was showing them my before and after pics (to clarify no one under the age of 18 can have a nose job) My 2 friends then arrived, with a birthday present and card for me which had the number 26 on. After opening my presents etc we ordered 3 cocktails. The lady took my order and left. A few minutes later the lady came back and asked for ID. The youngest in the group had her ID but myself and Georgie (the eldest) did not. The general manager refused to serve us because of this. I had a picture of my passport to prove I was 26, I had my car keys to a range rover (I do not know many under 18s with a range rover) with a key ring of me and my 3-year-old child, as well as the fact it was clearly my 26th birthday meal and I explained all this, and she still refused. I feel this was very unnecessary. The staff all new I was not underage and ruined my Birthday. The table was booked over 3 weeks ago due to it being a busy Friday as well as the football being on. It was already 8.30 at this point so I could not exactly go elsewhere. It took time and money to organise child care - 1 of the friends i was with lives in london so i wont see her for a while. it really just ruined the whole experience and there was minimal understanding or empathy. I am a manager myself so I can understand to a certain extent, however it was unnecessary to ID me in the first place as even the waiting staff new I was 26 as I had so much proof. I won’t be attending this restaurant again.

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sophierP9410IK . 2021-06-19

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We were really excited to visit the Alchemist after seeing it online. We waited outside for ten minutes which was absolutely fine. We were then told there were no seats outside at the moment so we would have to take a seat inside for the time being. Ended up getting the worst seats in the house. When a few tables outside came available we asked if we could be moved and were told by the waiter he’d ask and get back to us.. he never came back. 5 minutes later couples who came in after us and were sitting inside got to move outside. To top it off the service was terrible waited 25 minutes for 2 drinks so never bothered staying for more. Such a shame as the cocktails were amazing and we were excited to have them looking at an amazing view.

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74johnbob . 2021-06-10

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Staff were incredibly knowledgeable of the drinks and were fantastic at recommending drinks based on what you like / dislike. They were also recommending which of their drinks were most 'famous', such as the drinks that have smoke coming off them or change colour. They could not have been more welcoming and friendly. We would definitely visit again and try more of your lovely cocktails!

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alexD4177E . 2021-06-02

MORE AT TripAdvisor

Really enjoyed the whole experience trying different cocktails recommended by our knowledgeable waiter. Would recommend

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goodtimesmike . 2021-05-24

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Visited today with my friend, we didn't book so had to queue.Once inside though we were quickly shown to our table.Nothing was too much trouble, all of the staff were polite and friendly. The queue outside looked like pension day at the Post Office, however, this did not faze the staff in the slightest. They attended to each and every customer and treated everyone with the upmostbpoliteness.Good old fashioned manners and prompt, efficient service. Special thanks to Lucy who thought I was 25 , and Katie managing the drunken masses with ease.Would highly recommend.Once in you won't be disappointed

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dionscottl . 2021-05-22

MORE AT TripAdvisor

Went yesterday this is only my second visit but I am in love with the place, amazing food and cocktails, staff are very friendly and efficient, the cocktail makers are very talented and amazing to watch, will be back as soon as I can ,sadly not the cheapest of places so I can only visit as a special treat .

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C2550QTgeraldines . 2021-05-18

MORE AT TripAdvisor

The staff were so friendly and welcoming. We went quite late for food and they made sure we were seated in time to eat. The food was delicious and the waiter was great, recommending us drinks. Quick, friendly service. They have adjusted the outside seating area for covid brilliantly, whilst still giving it and “out out” feel. Also have heaters to keep you warm

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548fernn . 2021-05-16

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My 3 friends and myself visited The Alchemist on Sunday 9th May 2021 on a day out from Sheffield.We absolutely loved this place. Very pleasant seating areas with plants and rooftop views. The large parasols and heater kept us warm and wind free on what was quite a dull day.The staff were very helpful and friendlyh (helping to choose our cocktails).In fact we re-visited later in the day for food because we loved the place/staff.Food was wonderful. Please open one of your pubs in Sheffield - we'd love it.We will be visiting again.

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jar61748 . 2021-05-10

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Visited over the bank holiday weekend to celebrate my daughter’s birthday and after queuing for a short while we were taken to our table. The restaurant still had a fantastic atmosphere even though we were all outside due to current restrictions. The table was covered and there was a heat lamp to help us enjoy the night comfortably. The food was amazing and the cocktails were truly outstanding! A huge thanks to all the team especially our servers Holly & Meg...who made the experience most enjoyable and we can’t wait to visit again

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Njet01 . 2021-05-04

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I've been twice now and everything has been great. after my first visit a lovley waitress took a intrest in the Dragon Ball manga i was reading, unfortunately i didn't get her name. the food and the cocktails were amazing aswell

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Alistairalexander99 . 2021-04-27

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Spent 3/4 hours here with my partner, ordering on the app. On leaving we saw our friends drinking on another table. We paused to say hello... immediately a rude (I believe to be) manager came storming up to us, telling us “we need to sit down, AND YOUVE NOT EVEN PAID FOR YOUR DRINKS” well sorry , less of the rudeness. COVID laws now say you can mix 2 households so we were doing nothing wrong. We have paid for our drinks, we paid on the app, if the payment didn’t go through when why did you bring our drinks over? He then insisted he was calling security when I confronted him, said manager didn’t seem to like this and frog marched us out. Absolutely appalling behaviour we were spoken to like absolute garbage. Never will I be returning. Spent £100+ that day in the alchemist, what a waste. Your staff need to learn some customer service skills.

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abbiel_11 . 2021-04-27

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We visited today with all the new ‘outdoor only’ COVID restrictions! Well the staff here have completely stepped up! Fantastic experience. Yes we had to queue (this was expected) only lasted about 30 minutes - I’ve waited for worse restaurants for longer pre-COVID. The hostess kept coming out to update us and then once we were in we were seated on a table under an umbrella with heaters. It wasn’t the warmest day but the heater kept you warm, there was a slight breeze around our legs but once you start eating and drinking you don’t notice. Our waitress Daria was amazing, so attentive and friendly and funny - she is a credit to the restaurant. All the staff that interacted with us were lovely. The food as usual was amazing and the service was super fast which was fantastic after waiting outside. Overall just a fab experience and we will definitely be back! Well done!

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LynseyGr . 2021-04-16

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We came here for lunch and cocktails after lockdown. Service and food excellent as usual. The cocktails seem a lot smaller and not as good as what they used to be. I know the menu changes but there are some excellent cocktails now no longer on the menu. Will hopefully be back after we come out of Tier 3.

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Draculas_Bride666 . 2020-12-23

MORE AT TripAdvisor

Lovely bar and excellent location. Only a shame its full of people who cant afford the prices and sit there nursing their drinks

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alexbZ9305ZD . 2020-10-27

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I attended The Alchemist for the very first time (i have always wanted to go) however I don't think I will be returning...... I ordered via the app and got two cocktails for £19 however the payment failed, I then tried again and it went through and got a receipt confirmation. the next day I checked my online banking statement and had noticed that Two payments of £19 were taken. I then contacted The Alchemist via Facebook to ask how i go about a refund. I was advised I would receive a refund within 5 working days and any problems they would be in contact with me. I waited the 5 working days and still no refund. I was then asked again for the payments details etc and this would be looked into AGAIN no response or refund. I have now been told by 3 people that this will be looked into a refunded ASAP. I am very disappointed as this was my first time at this place however my experience/ customer service was very disappointing . and after 17 days still no refund.

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Fearless687057 . 2020-10-26

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Ebby was great but Ross was better🥴 Sandra also👌🏻 Fab service as per, alway recommend the Cherry Poppins xo

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LuceEliza42 . 2020-10-21

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Me and a group of friendshadn’t booked and came in at about 8:45, the guys were more than happy to seat us, all they had was outside BUT the heaters out there are amazing so we literally felt like we were on holiday! Fab booze, fab people, would revisit.

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katiegB345KS . 2020-10-21

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Exciting cocktail concept. Very innovative. Taste wasn’t great. Seating not socialally distanced. Uncomfortably close to others.

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joannecook2 . 2020-10-18

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Visited for lunchtime cocktails and nibbles. Friendly service, tasty fresh hot food and great choice of cocktails. Only complaint as ever is the cost but it is no different to any cocktail bar in Leeds therefore have not reflected this in the rating. Lovely trip!

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Natalia R . 2020-10-18

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Didn’t reserve, but the Alchemist were very attentive in getting us seated and making sure we were happy throughout. Service was good, very polite staff. Will be back

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jamessandy1993 . 2020-10-17

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We had booked a table and yes we turned up a little late, although did call to let them know. We arrived and the walk in, in front of us was seated in the restaurant area. We were dumped at a make shift table at the bar. When I asked to speak to the manager, he really couldn’t care less. No apology. No let me sort that for you. Waited 20mins for a drink. I’m sorry to say I will be going to the Greek Street Restaurant in future. Such a shame as we have been going here since it opened. So disappointed and felt discriminated against. On a positive, the food was spot on.

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Z8742SIjaneb . 2020-10-10

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Date night for my birthday with my boyfriend- we shared the duck spring rolls & halloumi stick to start, then to follow I had the chicken fajitas with a side of sweet potato fries and my boyfriend had a ribeye steak. All of the food was amazing we were so full though couldn’t possibly finish it all! Kenny was our server and we both mentioned that it was the best customer service we’ve had in a long time, and this is coming from two people who spent a long period working in a restaurant ourselves!We will definitely be returning - thank you for a lovely evening

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mdrz_a . 2020-09-27

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Had a great night out with my husband and son. The food was tasty and and just the right amount. The drinks were fab and very Moreish. Kenny , our server, was amazing. A real asset to The Alchemist. He was so knowledgeable about the food and drinks and so friendly and lots of fun. We will be returning. Thank you.

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231lynnem . 2020-09-26

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Had drinks and lunch as a party of 6. Lovely helpful staff. Food was amazing. Hand sanitizers everywhere. Very clean.

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N9526HHlisam . 2020-09-20

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Booked a table for lunch on Thursday for 4 people, and asked to sit outside. We were offered a table outside in the shade and the table had not been cleaned properly, we asked if we could move inside, yes we could, but was offered a table, where a party of 5 were on the next table, the guys all had their chairs pushed out and leaning back, it would have meant our heads practically touching and absolutely no social distancing, so we asked for another table which was on its own, and empty. The Waitress was very rude and agitated by this, and told us because of Government guidelines ie Track and Trace, we were not allowed to move to another table, which we pointed out, sitting us so close to strangers was breaking the law more, than us moving to another table.The food was nice, and 1 waitress was pleasant but the mangeress was very unprofessional and quite frankly rude. In these trying times isn't it better to be friendly and helpful, especially as Leeds infection rates are going up.

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Explorer289275 . 2020-09-19

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Won’t be going here again! The place was not busy Friday night, table booked but staff not aware of booking. Made to stand outside while they sorted table. Shown to table that needed wiping once sat down, middle of pandemic!!!!! Waited ages for service, and there were about 4 tables occupied.

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jasperLancashire . 2020-09-13

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It was nice to be back after so many moths away! The fajitas were as amazing as ever ... hopefully I won’t have to wait another 6 months til I have them again!! The servers are all super nice and attentive. Thanks for a great meal :) also the salt and pepper chips - oh wow they are so good!!

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traveltheworldxox . 2020-09-11

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After an absence of over 6 months (along with all of us!) we were excited to visit one of our previously favourite bars!What a disappointment.Obviously no bar flare and just table service but character free staff without face masks and drinks that had clearly gone through a shrinking machine (seriously they all look the same but are tiny!) The only thing that was the same was the prices!Sadly the end of another era. I expect that trimming the measures of the drinks and employing staff from the shallow end of the gene pool will inevitably lead to yet another great chains demise.Another casualty of Covid

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466jons . 2020-09-10

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A visit for drinks by a mother an daughter tainted by the waitress "accidentally" overcharging by £8.00 for two drinks. When the bill was queried she instantly said "Oh I see they've put that one in by mistake, I'll have it removed". Almost too quickly as if she knew already what should not have been on the bill. I wonder how frequently that happens to customers? Keep a close eye on what you are being charged! Leaves a bad taste afteran evening out.

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bluefisherman2017 . 2020-09-03

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Me and my boyfriend visited here on bank holiday Sunday for some cocktails, we were greeted by a blonde hostess who was welcoming and helpful. She asked if we would like to sit outside so we did and it was a great choice! The cocktails were super tasty and the overall atmosphere was chill. The QR scanner was easy to use to order drinks - we'll definitely be returning again soon!

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alexwalts . 2020-09-02

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So our visit to the Alchemist was a mixed experience. On arrive a blonde female maitre d’ was self-righteous, condescending and frankly RUDE! I’ve worked in customer service for 15 plus years and wouldn’t dream of speaking to anyone in the same way as she spoke to us! If it wasn’t for my friend liking this place so much I would have been more than happy to tell her to keep her table and leave! Not what you want on arrival!!The staff inside were great though, friendly attentive and polite. We ordered drinks which all were really nice and arrived quickly. Then we ordered food; the food was again nice but it wasn’t good that our starter and mains all arrived at once. By the time we were eating our mains they had started to go a little cold which is such a shame as the food was good.The social distancing inside the bar was very good and made it easy to relax and enjoy yourselves, the QR code menus were great and the bar was very clean.Overall it was a nice visit to the Alchemist but I really hope the maitre d’ learns some customer service skill and quickly!

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Brear86 . 2020-08-30

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Excellent experience, top notch service from Kenny. Drinks were a solid 10/10. Took one sip and found myself transported to some pearly white gates only to be told by the big man with the beard that my trip to heaven was only temporary. Still not disappointed. Did I mention Kenny was an amazing server? Very polite, top class knowledge of the food & drink, chatty but naturally, not too much. 10/10, would recommend and will definitely be visiting again. (:

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Jay E . 2020-08-30

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Visited alchemist in Trinity Leeds. Always love this restaurant. The amazing waitress Daria made the evening even more perfect, she went above and beyond with excellent service. If ever in Leeds please visit this place. You will not be dissatisfied.

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506beaub . 2020-08-26

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Just wanted to give a huge shoutout to Holly who served us last night. So friendly and accommodating and generally a star in a current climate where it's so easy to be a little lazy and leave the customer to just order through an app or online. A nice end to a busy week totally brightened by Holly and her service. Thank you Holly!

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Mikeevans7667 . 2020-08-24

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We visited here on Saturday night and can't wait to come back already! The two girls working on the door were really helpful and friendly despite a big queue out the door. We were offered a table inside or out and opted to sit in. Our server Daria was so charismatic and friendly (10/10 shirt too!) We trusted all of her recommendations and advice. I had a steak cooked to perfection and my friend had the chicken fajitas - both super tasty and fresh. We already can't wait to come back, thank you very much!

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cheeso7 . 2020-08-23

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Came for a bit of food after shopping last week and expected to queue for a bit which we did and that was fine then sat outside in rain because there was no seats luckily had a table under heated and umbrella our sever D took ages to take our order and then got it wrong had to send drinks back and then food came out wrong but it was lovely food then when we asked for the bill it was wrong and had things we didn’t order on and she didn’t say sorry to make it worse all I could hear was lady manager with orange hair screaming at staff to from what I could see take the food and drinks to the table thank god we weren’t inside I would have lost my hearing which is saying something as I’m partially deaf had a couple nice other staff come to table didn’t catch his name but he was from newcastle and a girl with brown blonde hair D needs tips from them and manager needs to stop shouting

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sarahbeans . 2020-08-23

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Would just like to start off by saying we had a fantastic time! Our waitress Emma was absolutely superb! She made our visit and will definitely be returning because of her. She’s w real asset to your company and you need to keep her!Came earlier this week for eat out to help out and it was very busy!!! Luckily we booked as I don’t think we would’ve been able to just walk in - there was a big queue. Me and my husband both had cajun chicken fajitas and they were delicious. Wanted starters but Emma let us know what they’d ran out of before we had chance to be disappointed and persuaded us to opt for a desert instead. Didn’t have any cocktails but we did enquire about them and ask lots of questions about the best ones to which Emma knew all the answers and even told us about good ones to order off the menu!I would just like to say that there were certain other staff members that seemed to be standing around a lot and not as busy as others. A blonde-ish waitress came over and was rather blunt and rude. We noticed that this same waitress was leaning against surfaces continuously throughout the evening which pandemic or not doesn’t look great for your business. Other than that we had a fab time and will definitely be back!!

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miaj5491 . 2020-08-23

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Absolutely terrible service from the waitress. Waited over 25 minutes for a our drinks to arrive at our table. The waitress was so rude, barely smiled. When we came to ordering our food. Half the menu was unavailable. The waitress did not seem to care and rude in her replies and no apology just said “we don’t have it”.... when the food finally arrived it was ALL cold. Nachos dish looked shocking. I can’t believe how rude the waitresses. Poor service for alchemist!!!!

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kayashan2 . 2020-08-22

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Popped in on a Thursday night. Waited for 15 minutes only for a member of the staff to rush us to give him personal details and were not even asked whether we will be having food or drinks and where we wanted to seat instead just pointed a table next to the toilets. As a comparison the couple before asked were asked whether they want to seat outside or in and got to pick a table as there were plenty. Nobody from the front of house staff was wearing a mask or PEP. Ended up leaving the place.

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emmasmith8 . 2020-08-20

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Fantastic food and atmosphere. Had a nice time with the company I had but the service was shocking. I feel sorry for the staff under the circumstances but won't be going again at a weekend.

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Freedom05822646670 . 2020-08-19

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Arrived at the restaurant on a Saturday afternoon and were seated very quickly. The waiter took our drinks order and after a while they arrived, asked if we were ready to order but we requested a couple more minutes. 20 minutes later no-one had come to take our order (we seen a lot of the waiters at the bar talking to each other and having a laugh). Around 30 minutes later we finally managed to get one of their attention who took our order. Surprisingly the food came quick and everything was gorgeous, couldn't fault a thing regarding our meal. Took a while for a waiter to take our empty plates but then we asked for the bill and again were waiting a while. It's such a shame as the food is such good standard, but the service lets it down a lot.

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l0u2017 . 2020-08-18

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Waited 20 minutes for a table which we didn’t mind, we knew with limited seating we would have to do that’s fine. We finally got seated, right by the doors on a couple of stools, felt like monkeys being watched by customers waiting for a table. Sat waiting for 25 minutes before having to go over and ask somebody to take our drinks order. Received drinks and then waited another 30 minutes before yet again I had to get up to ask somebody to take our food order. 55 minutes and not one member of staff came to our table on their own accord. At one point 5 members of staff were standing at the bar messing around. Got given the bill to which we got a random drink we hadn’t had put on the for £9.95, no explanation or apology. Wouldn’t go again or recommend. Food was ok, service shocking.

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445shellt . 2020-08-16

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Great atmosphere and great staff in particular the young man with the glasses , very down to earth, welcoming & honest Me and my partner thoroughly enjoyed our visit

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P1782XUpm . 2020-08-13

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I’ve been here many times before and have always enjoyed it but this time I was let down. The cocktails weren’t as good as usual but the food was very good. The staff came across as very rude and abrupt at times which put a downer on our experience. It would have been a better experience if they made us feel welcome by being polite and friendly. However, Ben who was looking after us was exceptional and made up for this. He was very friendly and attentive, excellent service

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Foodieloverjade . 2020-08-13

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We booked a table prior to arriving. As we arrived there wasn’t anyone on the door. We waited for a few minutes and as it was fairly quiet inside we walked in to attract someone’s attention. A young woman said, ‘yes,’ I said we’d booked a table, she then said, ‘well let’s do it right and go back to the beginning shall we!’ We then walked back to the entrance and she checked the computer. We asked to sit outside, she asked if we were having food which we were and then pulled a face and said, ‘you’d be better inside as it’s a bit warm outside for food,’ we repeated we’d like to sit outside. She then reluctantly led us outside. The app to pay wasn’t up and running yet so we were directed to look at the menus online - there were no prices listed, fortunately for it that didn’t matter as we weren’t counting the pennies. The food and drinks were lovely and were not an issue. The staff looked like they didn’t want to be there, they did their jobs but barely smiled and made you fell you inconveniencing them by asking for a drink. I also watched a table of people move tables to a sunnier spot on their request and a new party was seated at the table. Staff didn’t wipe down in-between sitting new customers - maybe this was because they hadn’t been sat for long before they moved but COVID19 can be transmitted through touch. This worried me and I’ll be hesitant to now return until the pandemic has calmed down. We met one lovely staff member who was smiley and polite when we went in to pay but the rest looked really unhappy in their work. Maybe some customer service training is needed, especially for the lady who is on front of house.

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CHTFC . 2020-08-12

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My husband and I visited The Alchemist during a weekend away. The cocktails were amazing and the staff were very good with the covid precautions etc however, trying to order a drink was a bit of a nightmare. Table service only and trying to catch someones eye to order proved challenging.

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Mrssetch . 2020-08-09

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We came to the Alchemist without a booking, as we couldn't work the online system. After waiting nearly 40 minutes at the front of the queue for walkins, we were finally told we could wait inside.We asked if we could possibly be seated outside but if not it was no problem, the lady twirled her hair for a while and half arsedly told us she might have a table outside. We both work in customer service in restaurants and understand how stressful the current situation is but we just felt very neglected as customers.She showed us outside and the seats themselves were very wet as it had been raining - the seats she gave us were also some of the only unsheltered seats as well, no umbrella over it and it actually started raining lightly during our visit.Eventually, we ordered our drinks on the online app and they were actually very nice, the waitress who served us was charismatic and friendly. It's just a shame the front of house staff who was dealing with the bookings and walk ins seemed very awkward as this ruined our experience. Overall, expensive cocktails and generally very nice staff, just make sure you book to save waiting. We unfortunately won't be returning.

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AllexiP . 2020-08-07

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Was really looking forwards to our first meal after lockdown. But it was in truth this place is very poor. Staff seemed to be more concerned with chatting to each other (took a full half hour just to order), made a mess of our order, food was subsequently cold and my partners “Buddha bowl “ was possibly the worst meal I have ever seen served in a restaurant. Cold rice, tinned pineapple and old broccoli. Won’t be rushing back.

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Harvey J . 2020-07-30

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We were (if you could call it...) welcomed by a young woman with dark hair that just pointed at a table outside that we could sit at. She didn’t walk us to a table nor explain how to order food or drinks so we asked a gentleman outside and it was as if we were asking him to make the full drink and food menu in front of us. We eventually got our drinks and some warm bread but due to feeling so unwelcome and a chore to some of the staff...we left. Also both cocktails we had were so strong and not really enjoyable especially for the price. Wouldn’t recommend! Try the slug and lettuce down the road, much better service, drinks and prices!!

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Me12234455 . 2020-07-30

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Today is the first day I’m out since lockdown- I work in hospitality so I haven’t been right keen on going out in the city centre just because of the amount of people you come in contact with. The safety procedures here are spot on, host has been lovely and so accommodating. however- Megan made our entire night. As a Front of House Manager I can spot a good floor tender when I see one- keep her forever if you can. Friendly, funny and just spot on in every single way. A true credit to the company. Give her a pay rise or at least a bottle of Prosecco. X

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Alice H . 2020-07-19

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Absolutely bang out of order service from alchemist trinity. I cannot believe from start to when I had to refuse to pay how poor the service and food was! I’m in shock. I worked for living ventures and I know how hard you are trained so this is just not justifiable!! The nachos looked like a dish from weather spoons and every single dish was cold. The waitress was dis engaged and rude and clearly didn’t want to be there. 2 dishes you didn’t have and she didn’t even apologise or build a raport this just simply said “ we don’t have them” is this a joke? Not impressed at all. I know how hard you work to be a waitress and at times it’s difficult but it’s for good tips & for an established company so you should be on your A game, and this is not acceptable. Disappointed

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jessicajot . 2020-07-16

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I went with my friends to try the new brunch menu as it looked really nice and I love the Alchemist food. However nice is not how I would describe the pancakes. They were foul! I got the fruit stack pancakes and my friends got the bacon ones. The fruit on the pancakes were sour and the pancakes were really solid and tasted very dry. We had to get them taken of the bill as they were inedible.The only good thing about the brunch were the mango milkshakes we got which were scrumptious. Our waiter was a little rude and seemed a bit moody. However the manager who came to apologise for the bad food was really genuine and nice. Although the food was disgusting they managed to take it of the bill.If you’d going to the alchemist I recommend the drink and lunch/ dinner menu but the breakfast/brunch isn’t nice at all and me and my friends were highly disappointed with the food out in front of us!

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mads123xx . 2020-07-15

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My partner and I went to The Alchemist on the 4th July after reopening from coronavirus and I just wanted to personally thank Izzy and Kenny for being so kind and helpful throughout the evening. You are both such a credit to the business, hopefully we will see you soon! Chelsey and Richard

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cwrightyy99 . 2020-07-06

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Only popped in for few drinks while shopping It's a amazing experience and would recommend To anyone drinks are amazing

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tillygee . 2020-07-06

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11.11.19 had brownie and ice cream for dessert but wasn’t my taste of brownies as like sponge type. Nice place to meet with the girls

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gigglyalien . 2020-05-12

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This is the place in leeds for cocktails, i very busy place with excellent atmosphere. Very pricey but you expect that with the location

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alexbZ9305ZD . 2020-04-26

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When we were back visiting our old haunts in Yorkshire we wanted to see how much Leeds had changed, so we visited what was my old school (St.Michale's) and someone kindly showed us around, it’s now an apartment and office building. We developed a hunger (thirst!) and our friends suggested the Alchemist I wasn’t expecting much but boy... it was an amazing experience. It’s not just a restaurant it’s a show, a fabulous drinks menu, and very high quality food the staff were welcoming and friendly, sitting on the roof terrace on a summers day looking out is just incredible while sampling the best of food and drinks. For whisky lovers I’d recommend the smokey old fashioned!Special thank you to the staff for looking after us and guiding us through the drink menu. John & Karen (from New Zealand)

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J C . 2020-04-17

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Does anybody else have friends or friends of friends who go for drinks or a meal and complain constantly about the prices?Rule 1: only go here with friends who don’t mind spending some money. I met a group of friends (and their friends) here before I met a different group of friends for a night out. Some people in the group were complaining about the prices and the service. I actually thought the service was fine, the food was so-so and the cocktails were fantastic. I got four or five cocktails and all of them were really good. Obviously I preferred some to others. The food was forgettable but was that just because I was drunk? We’ll never know! We sat outside on the balcony drinking cocktails in the sun. What more could one want?

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Tzatsy . 2020-04-12

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The place was buzzing when I popped in, had a few drinks and some food and both were amazing! Oh and the staff were absolutely lovely!

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macaravey . 2020-03-23

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We ordered afternoon tea it looked good but lacked taste food was bland and the service really poor such a shame as this could be a great venue

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pumperknickle . 2020-03-15

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I went into The Alchemist Leeds expecting outstanding and was left feeling pretty underwhelmed. The cocktail I received was delicious, however I had asked the waiter for a recommendation but he was very uninterested and merely said ‘get one with an ‘eye’ next to it if you want something fancy.’ He was rude and disinterested - I think customer service goes a long way.

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H906FYannam . 2020-03-15

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Always love a bar that sells weird and wonderful cocktails, great atmosphere and outside seating that has views of the city, well some of it.

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Andy6219 . 2020-03-06

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Busy modern bar specialising in cocktails ,so service can be a little slow , but a peasant place to sit and enjoy a drink . Looks a good menu but I didn't eat this time

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686chrise . 2020-02-29

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One of my favourite bars (Manchester,London,Newcastle) but sadly this bar is a discrace to the name!!!We found a seat at the bar (always my favourite place) but that was the only plus point The barman who served use (normally a mixologist but not in this case) poorly made cocktail the bar probably had more than we did (spill slop) asked if we could start a tab ...he didn't know how too the lady next to us returned a broken wine glass which he left on the bar sharp side up shocking health and safety but one the plus side we only spent £20 instead of the normal £££ so glad he couldn't do the tab

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georgetaxi . 2020-02-25

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Fantastic atmosphere added to a great location and awesome staff.

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Gregg H . 2020-02-23

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Nice bar, but it is ALWAYS busy with no available seats. Suggest maybe they do only drinks at this bar and move all food service to Greek street to free up the restaraunt area seating for drinking.

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K56VWgaryc . 2020-02-21

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Got a offer which went for lunch. Had steak sandwich is nice simple . Would come again when there is offer again as save money for lunch time !

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gigglyalien . 2020-02-16

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We have been here a few times and the food is always excellent. We have tried quite a few dishes from the lunch menu and the porn star martinis are always a treat.

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Susan W . 2020-02-11

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We had the loveliest waitress who made sure that we had a great experience throughout our brunch! I made the wrong call going for the veggie breakfast but all the other items on the brunch menu looked great!

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annalekk2018 . 2020-02-09

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Popped in for Sunday brunch Great choice of food, me and my youngest opted for the full English. No complaints, busy atmosphere was great and service was good I will be back

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Ellaleah . 2020-02-09

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Always pop in when visiting Leeds. Love sitting outside under the heaters whatever the weather. Exciting cocktails reasonably priced for the experience and waiters always cool and helpful.

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N3448NBmariad . 2020-02-02

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Didn’t enjoy my visit. Fancy drinks served in interesting glasses but I spent a fortune before I was able to find something that actually tasted nice. Will not go again.

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AgieUK . 2020-02-01

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We booked a cocktail making session for a group of 6 to celebrate a 40th birthday. We had great service from Lauchie (apologies for the name spelling it will be incorrect). He was friendly, good fun and really made our evening. all three cocktails included were delicious. Although busy we had the table for as long as we wanted. We had booked the cocktail making with nibbles and none of us were expecting the food to be good but we were extremely surprised as it was well presented, tasty and a great combination of small dishes.

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moreholidaysplease87 . 2020-01-31

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The atmosphere was great but I was disappointed when we asked for the bill. The waiter had just started and we told him that I had ordered the chicken bang bang salad which was lovely but whilst eating a piece of chicken I came across a medium sized piece of bone. We told the waiter who informed us he would speak to the chef, which he did as we seen them all huddle into the back room of the kitchen but then he failed to come back to me with any type of apologies. We paid the bill in full and walked out. This to me was not good customer service communication and was very disappointed as I could have swallowed the bone and that would have had serious consequences.

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Janet93 . 2020-01-28

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