TGI Friday's - Solihull in Solihull

The handsome George served us. He created an experience for us that was truly wonderful. His charming personality came across. Throughout he made us smile and feel welcome 🤗! We will return to hopefully enjoy the same experience. Hopefully seeing George again in the process. He even appeared to appreciate our dancing 💃 to the fabulous tunes within.

Always a great little spot to go for some good cocktails. Was served this time by the lovely Jacob who went above and beyond to ensure we were happy, an absolute credit to the company and definitely in need of a pay rise, stay slaying Jacob x

Jacob behind the bar what an absolute legend, served us all night and even gave us recommendations for what drinks we should have. Minimum wage for this guy? Nah give this man the CEO

TGIs is a shadow of its former self. Menu has become very basic and expensive. Food was mixed , luke warm fries , poor quality chicken burger. Chicken main was o.k. but lettuce on side was old and not fresh. Drinks were £16 for a weak cocktail made to look value when 2 for 1 was applied. Staff and service were friendly , polite and good. Will not be going back as overpriced and riding on former glory as a place to go. Sad to see and feeling very disappointed

I haven't been to a TGIs in years. For the price - the food was ok but pretty basic. But I was so very disappointed with the 2 for 1 cocktails - I would not expect to pay £16 per cocktail anywhere in Solihull and the presentation of the cocktails was not up to scratch either. It was a shame. Meal for 2 plus a few drinks £85! Too pricey.

Lovely service. Staff really friendly. Food was amazing! Special shout out to our waiter he was fab didn’t his name tho!

The sever is friendly attentive, also a good laugh. He found my dad jokes funny, they also sand happy birthday to me . Definitely recommend thank you George.

We did bottomless brunch and our waiter Tom was amazing ! So accommodating and we had the best time 🩷🩷 thank you so much

Went here today and what a let down, the prices they charge is crazy for what you get and the quality, the steak i had was cold and more grizzle than meat, oniels around the corner is far far better quality food, the server was Lovely or we would of walked out, been to many TGIS and this is by far the worst ever, the place also needs a deep clean.

GreAt catch up with family and served by Malik who is a credit to the business. Just love this place

Hadn’t been since about 2019 and the food was shockingly bad, tiny portions and totally overpriced poor quality food! Definitely will not be back!

Lovely food. Service was efficient and friendly. We ordered a coke thinking it would be on the bottomless but it wasn’t and the server Tom was very kind in switching our drink to the bottomless. Very tasty burgers and fair portion sizes. Only downfall was that the food took about 40 minutes and we had only ordered one course, with the restaurant not even being busy. But overall enjoyable experience and amazing service from Tom.

Really nice visit, got good service from my server George, will definitely be back! Food and cocktails were fantastic as was the service

Very nice, food was nice, service very good, the cocktails were brilliant, great atmosphere will definitely be returning, thank you

The worst service I have ever experienced. Over an hours wait for food, they served a member of our party with ingredients they were allergic too and when this was explained to staff they just said , well they should be ok, as they watched an anaphylactic shock take place. The manager and staff were rude and began to play rock paper scissors to see who would dare come back to our table after this. No one checked on welfare and had absolutely no care or apology for what they had done or acknowledged the incident. We were made to feel we were in the wrong and should just shut up and put up. Their complaints procedure is no better, they didn’t deem the incident to be dangerous enough to take it seriously. They offered £80 e voucher then upped it to £150, then offered to refund the bill. Still no resolution. A year down the line. This is what they think someone’s life is worth. They are disinterested and now seem to be ignoring all contact. Do not go to TGI Fridays if you have any food allergies. They can’t tell you what ingredients are in there products. Even when they say they can accommodate you, they clearly can’t. Do not put your life in there hands.

Food was lovely and there was a wide variety of drinks to chose from! Excellent service from our waitress Lottie who made us both feel welcome from the start.

We have dined in Tgi fridays throughout the UK and in the US, and we have used this restaurant in the past, but my god, what an absolute s**t show it was this time. We were served gone off milk at first then after watching...

has a really nice few drinks before we watched the barbie film in touchwood. bartender was really helpful when we asked for pink cocktails!

Great service. A big thank you to Carla who went above and beyond! We will definitely be returning!

Absolutely amazing service. Super speedy and lovely customer service skills. They took care of me and my partner so well, my partner has many allergies and they’re so supportive and helpful.

I visited last Saturday for my friends birthday and must say the service was excellent, the staff were friendly and attentive. The manager Carla came over and took my allergy order, I am so fussy with where I can eat out due to me having...

I ordered Cajun battered shrimp they came out burnt n blacker than me and I’m Jamaican ! He then brought me a fresh batch were two shrimp and were raw ! 😂 hellooooo A & E . I then ordered a rack Of ribs with...

Our server leah was excellent Very Helpfull and attentive from start to end. Real asset to the team x

The restaurant was not particularly clean (very sticky). The staff were friendly enough. The music was so loud we couldn't hear each other or our waitress. The food was nice but we went at a very quiet time and still had to wait well over...

George h was so friendly and was there when ever we needed him amazing service friendly professional etc thank you a great time will deffo be bk

It felt like (and I’m pretty certain) we didn’t have a member of staff assigned to our table. So after a long wait one of us got up to request someone come and take our order. We were then waiting 45 mins for food (again,...

Few Friends Meeting For Lunch, We Had The Most Fantastic Server In Louisa, Knowledgeable, Great Recommendations And Couldn't Be More Happy To Help Including One Of My Friends Being Vegan Had So Much Positivity Advising Of Her Options Which Made The Whole Experience A Good...

Come here for some food with my friends and the whole visit was really good, drinks and food were absolutely fantastic, will definitely be back! Thank you to Malik for the great service.

After working a 13 hour shift looking after poorly children I thought I'd treat my son to.a takeaway. I ordered at 9.00 and food didn't turn up until 11.30 that same evening cold and tasteless I have ordered every week but will no longer as...

Service was amazing, Chantelle was a delight. So attentive and friendly. We will be coming back just for her! Also, the food and drinks were brilliant.

We arrived at TGIfridays and stood by the door being ignored for 5-6 mins, we were then sat on a table I can only describe as having the same space as a budget airline. We finally ordered 2 cocktails. Daiquiris served in strange glasses but...

Was sat by a young blonde girl in a section which was closed… after constantly having staff walk past us it took 25 minutes for someone to tell us that this section was closed and if we sat ourselves. So then we got moved with...

James, charming, funny and great at making cocktails… I’ll be back 2 for one on cocktails was a hit!

Awful from start to finish , firstly took ages to come and get a drinks order finally came we ordered 2 cocktails off the 2 for 12 and a mock tail . Finally came 4 cocktails she said it’s 2 of the same cocktail so...

The service was extremely poor. We were given a tiny table to accommodate 8 people when it was only suitable for 6 people. Had to physically get up multiple times find a waitress to get drinks and take our order. Food wasn’t great, my steak...

We use TGI Fridays a lot and this is the first time I've had a poor meal. The burger was over cooked, the chips were cold on all of our plates and the steak was full of gristle! When I sent the fries back they...

My last visit to TGIs was really good all staff were very helpful and friendly with quick service. The food was really good and had a nice atmosphere.

Me and my partner went for 2 for £12 cocktails and a bite to eat and wow they did not dissapoint we had the boneless hot wings and the Houmous topped with Guacamole. And for cocktails we had June bug and silver Mercedes which was...

We waited to be sat down for a while even though the restaurant wasn’t particularly busy. However, we were eventually sat. Only to sit there for about 15 minutes with no one coming up to us. We eventually decided to just leave. Very disappointing.

Atrocious service, food was lukewarm and staff who didn’t provide any basic customer service. The venue is not recommended, don’t go

We have been to many of your restaurants. I would love to leave a review about your food and drink but no one came to take our order. We sat there for 15 minutes. I would not mined if you was busy but there was...

Everything started off well. Drinks and food orders taken. Half of our food came out before the rest, so we were almost half way through when the rest of it arrived. My pasta was cold and undercooked. No one came back to the table to...

We went out for a family meal to a different restaurant but the waiting time was 1hr so we chose to go to TGI’s which was a short walk away. The service & the food in TGI’s was shocking, we waited over an hour for...

We came as a group of 17, the seating area was not big enough to fit us all in so we had to ask for them to add additional seats which seemed a hassle for the staff, food came out cold some of our party...

Enjoyable celebratory lunch. Very good burgers. Generous and tasty portion of nachos. I had the honeycomb cheesecake which was also really nice. What set the visit apart was the exceedingly high quality of service. Our waiter was excellent, he was patient, cheery and efficient. Good...

Were not originally booked into TGI Fridays as had recently visited another one and fancied something different. However, having been let down by another restaurant close by, we were lucky to walk in and get a table at 12.45 on a Saturday lunchtime. Such a...

Love TJI Fridays food and todays visit to Solihull did not disappoint! We had fabulous customer care from Louisa who is excellent at her job

Came in for my daughters birthday and after previously having not great experiences here, our minds were changed completely. Our server Jack was passionate and interested in getting to know us. He is an asset to your team and is an expert at his job....

Went last night after the cinema and the food and service was amazing. The food tasted so fresh and our server Sarah was so polite and happy to help with any of our concerns. The girl at the door who greeted us as well I...

Marcus at the bar was exceptional great service even better person, great hair great smile lovely chap

I was provide with great service on the bar from Marcus, we enjoyed our drinks especially my #Instastoli

brilliant food excellent service, will deffo be visiting again!! felt so welcome from the minute i walked in

Marcus was great with our recommendations for drinksX and every one he made was so good! I will definitely be back for more

Came here for a group meal of 14 people. George the waiter was actually tremendous. He was friendly, hardworking and handled the table well. Food was great!

Carla was super helpful and extra friendly fantastic service ! Would definitely recommend her as a host

Carla went above and beyond to ensure me and my boyfriend had a fantastic meal for our 4th anniversary. The service was fantastic, would recommend.

I must thank Louisa at TGI's Solihull for her fabulous customer services when we had dinner there yesterday, Tuesday 14 June 2022. She was a breath of fresh air and greeted us with such enthusiasm. It is a rare quality these days but it was...

This was the best experience we have ever had at TGI Fridays thus far. Service was excellent and the food was delicious. I have a nut and sesame allergy, and the manager and staff we’re very supportive and helpful in assisting me to choose appropriate...

I had dinner at TGI Fridays in touchwood. Jasmin S was so attentive always ready with a refill when I drink was finished. Served with a smile and had a fantastic chat. Came all the way from Brighton she made my trip. Jasmin was absolutely...

Malik was an amazing server was efficient and friendly :) , thank you so much - definitely will come again

Great service, food was also very good. Malik definitely made our time better. Will definitely come again

I came here for lunch with my auntie and the service was amazing. We was catered to straight away, Kel the bartender made our drinks on point and very quickly too. Malik looked after our table and gave great service with a smile and was...

Went to eat here and Carla was amazing. She made sure we had a great time and when we had an issue she made sure that it was all sorted and we got our food. The food was really good and waiting time wasn’t too...

Great service from Malik. Really nice atmosphere, food came really quickly and tasted lovely would definitely recommend.

Sarah served us in tgi Solihull and was amazing. Very knowledgeable of the menu, warm personality and great service. Food was soooo good we had the classic JD chicken strips and then mac and cheese bites starter, highly recommend! Fajitas, tacos, wings and loaded fries...

Exceptional reception and service. Made us feel very welcome, attentive and fast service. Would recommend

Had a amazing experience thanks to the kind, caring attention of Kellon! Made me feel like I was the only person in the bar. The service a was second to none and I will 💯 be coming back weekly to experience the 5 star service!!!

My visits to England are always accompanied by a visit to TGIs just because we always have the best experiences between my fiance and I. This was no exception, Malik was our server and he was just fantastic. He was personable, friendly, and makes you...

Came here to celebrate a visit with my long distance fiancee - food was excellent, atmosphere was fantastic, and we had Malik as our server, who gave us absolutely amazing service. 10/10, would definitely eat here again!

We visited during the day on 1st June, really wished we had gone elsewhere. When we have been before, the service has always been brilliant, however yesterday's service was terrible. It took nearly 15 minutes for someone to come and take our order, even for...

Thank you to Carla for helping daughter out with her allergy’s! Meal was fab! Highly recommend to everyone!

Visited here after work on Saturday evening and unfortunately will not be visiting again. As soon as I arrived, you can see the staff are rushed off their feet and trying to do 3 things at once and was clear to see there wasn't enough...

Malik was absolutely superb today, even when we were being abit picky, he dealt with everything perfectly and couldn’t ask for a better server :)

We had a fantastic visit, Leah was lovely, always smiling and nothing was too much trouble, George was awesome too, always happy to help and Kieran was amazing, giving us drink ideas and then kept them flowing all night.

Visited tgi Fridays for my daughters birthday, considering it was really busy it was a great meal, Tom our waiter was very attentive and friendly, all the staff were very friendly and chatted to my daughter, as it was her birthday, Layla on the door...

Lovely place to sit back, chill and relax. Anthony and his staff provided excellent service. We both had steak fajitas which were top drawer. Next time in Solihull we'll be back.

Great meal - Malik was fantastic all evening. Even brought a smile to Ian Wynnes face. Thanks from north wales

So we booked a table for 15 for a 18.30 slot as we had three little ones! The last time we came here the service was good and food was lovely! Not sure what went wrong tonight, I think it was a staff shortage! Our...

George was amazing he looked after us so much and he is a lovely kind guy who definitely deserves a pay rise

Jesse was extremely helpful & professional. We really enjoyed our experience here. Jesse made us feel very comfortable and was really went the extra mile

Visited on Saturday night the service was awful took ages to be served then when we did get to order the starter eventually waited 45 minuates for it to arrive, by this time it got very late by time we finished it and did not...

Excellent service from manager Carla and the server Louisa! 100% will be returning back here to tgis

Excellent service provided by Malik today at TGI’s in Solihull. He made us feel very welcome and was very efficient with providing a wonderful experience.

Ant the manager gave us a fantastic service the minute we arrived. Was super helpful, suggested cocktails to us & was genuinely friendly & engaging. Thank you for a really lovely experience.

Great food, fresh and piping hot. Fajitas were amazing. Great service. Malik looked after us and was brilliant!

Malik was a fantastic server, charismatic af. Steak was banging. Cooked perfectly rare. The wife enjoyed hers.

Gracie was very lovely and welcoming! She made it a very nice evening, food was great too. Will definitely be coming back here again.

Fantastic service from Anthony very welcoming and great looking after his guest definitely would reccomed visiting Anthony at tgi he will look after you great service thank you 😊

Amazing service. Jack was lovely. It was such a shame that the steak came out cold and chewy. Desserts were nice though

Thursday we went for Lovely meal here. We were greeted well and had very friendly service from a young man named George.

Malik was great. Attentive, always there with refills etc great service as always. Well done Malik..

Popped in for a quick drink, lots of helpful staff all happy to be there! The lovely bartender Keke was really friendly and made me a really well presented daiquiri, tasted so refreshing. The Manager Antony came to check we were being well looked after...

Visited on a busy Saturday afternoon… we were given a warm welcome and seated straight away. Food and service was fantastic! Will definitely return, best tgis we have been too!!

Booked table was ready when we arrived, food served quickly and was all hot and well presented. Jesse really friendly and attentive.

We had never tried here before, lets just say we were pleasantly surprised. Lovely food, great cocktails and fabulous staff. What more could you ask for???

George was fantastic! I must say, too quality prompt service with a lovey smile! He ensured all our food was out very quickly. Would definitely come back again.

Came here for my wife birthday, was fantastic. Food was really nice. Our server Malik was great and made our lunch really enjoyable

Excellent customer service! Served by Malik- very friendly, kind and catered to our needs with child. Defo recommend! Made our day special!

Can't fault TGI'S solihull always happy to help wherever possible! Not to mention the food👌 always cooked excellent and comes out hot 🔥 We came as a couple on this occasion, perfect ! Came as a family of 4 last week with our two boisterous...

Great place, foods always delicious and really welcoming friendly staff, our waiter Malik was excellent, every time I come he is always upbeat and happy to help with absolutely anything!! Will definitely be back again soon.