TGI Friday's - Cardiff in Cardiff

Went for my daughter’s 13th birthday. The young lady at the enterance was lovely and welcoming. We were served by Kaci and Cadi they were both very helpful, nothing was too much trouble. The service was excellent. They sang happy birthday to my daughter and made the evening a nice relaxing enjoyable evening. These two girls are a credit to TGi’s 👍🏻

Absolutely fab service from Shannon G today we ate from the festive menu and thoroughly enjoyed ! Will definitely be back with the whole family !

excellent service from Josh today constant drink refills and consistent service, the food was lovely and the atmosphere was perfect, will be revisiting.

had such lovely service by Cadi, she recommended us loads of dishes and cocktails will deffo be recommending to family and friends and we will be back!

Friendly service from Faneema and lovely meals. I can recommend the ultimate cheese burger! Lovely mid week meal out with 2 for 1 cocktails.

We was there on the 12/11/23 …and never again…we had a long day and it was time for food so we booked in for 3pm as we got there we was waiting at the front desk for 10 minutes.so we thought ok probably very busy but no as we got in there it was like a ghost town I’d say 15 people at most…witch I thought this is good would not be waiting long as we were all hungry…….we got to are table and that was that…..25 minutes later a waitress came and said would you like drinks we all sed yes and we are ready to order food.so all sorted.we thought…15 minutes later the drinks arrived -1 so she sed it’s on its way .10 minutes later we got that one …….1 hours after all that we got food and that was over cooked dried out and barely warm…don’t get me wrong I don’t mind paying good money for good food but that was s..t food and very bad service.and at least 6 of the waitresses were just standing there talking ……..I should of asked them to see the manager but if that’s the was they run there business what’s the point……never again and definitely would not recommend this place to anyone

Amazing service and great food. I am celiac and they make sure that I knew what I could eat. Nice for solo or family days!

Great waitress. Shannon R. was an amazing and friendly waitress and gave Great table service. Food was great and drinks amazing

The food was lovely, very welcoming staff and we had a brilliant server Ieuan, and his trainee.

Brilliant dinner, With Excellent service from Shannon R. Would 100% recommend the Cajun Chicken penne pasta.

Shannon R served me and my girlfriend. Service was second to none Very friendly and just a genuine nice person Thank you

Food was lovely, server was nice and friendly her name was Shannon. Made our night special and attended to all our needs

Had great service from Natauia. Very friendly and helpful, food was brought out quickly and tasted great.

I had an amazing time. The staff are lovely and friendly. The food is amazing and arrived really quickly and they have an amazing range of cocktails.

Came for food with my family & the atmosphere was wonderful. Service was spot on & our server Beth made sure we had everything

Great fun kids party. Good service and food and treated the Birthday girl to the usual birthday song. Burgers were particularly good.

Mark was fab, such a good vibe💃🏻 The food and cocktails were absolutely lush ! Will definitely be back

Lovely experience staff go above and beyond .. very clean and welcoming .. are server Bethan was very polite and helpful.. always had a smile on her face and nothing was to much for her..they have colouring sheets for the children to keep them entertained...

Such a lovely evening, my sons birthday and we were served by the lovely Cadi, she was so kind and very helpful with what we should order and the service was fast - very impressed will be recommending more people to come here and we...

Lauren was great. The most disappointing things was no ribs today which is a major disappointment which is not a branch issue

Booked a booth as one of us has just had an operation and needed a softer seat this was confirmed but when we arrived we were refused a booth second time this has happened so we left and will not return badly managed and not...

Priyanka took care of us for his evening and was extremely accommodating towards us and made sure we were looked after very well. Thank you so much for this evening

We went out for dinner at Tgi Fridays on Newpoet Road. Staff were really lovely and attentive. The food was great and would highly recommend the whole experience.

Shannon was amazing as always, great service, attitude & always a smiley face :). Thank You for everything

Had a lovely evening out with the other half! Lovely food! Cocktails were great! And service was swift! Our server Shannan was lovely!

Shannon was fantastic!! Food was delicious had a really good time as a family. I would recommend the sesame chicken strips

Natalia was great, food was lovely. Thank you. Haven’t been tgis for a while but was great thanks a lot :)

Really nice food and Service Very good service from Shannon will be back soon thanks again Great night with the missus I’m done now lol

Shannon was our waitress for the meal. Amazing service and food was stunning. Definitely come here again. Lovely atmosphere and they sung 3 happy birthdays which was lovely to hear

Visited on a Monday with Lovely food and atmosphere and our waitress Shannon was very kind and welcoming :)

Have been to many of T.G.I Fridays across the country but would be a favourite of newport Road cardiff. Always great welcome Very fast service and never feel rushed. Our waiter today was Shannon and from start to finish was amazing.

Fantastic service Shannon was so friendly and amazing with the kids Food was lovely and the portions were good value

Ieuan was fab such a good atmosphere , we came for my daughters birthday and the staff made such an effort

Awesome host Pixie. Loved cocktail masterclass for my hen . Loved getting behind the bar and making my own. Thank you x

Had a fab night with Pixie as our cocktail masterclass teacher. Highly recommend!! Had so much fun x

Shannon was very friendly yet professional and recommended items off the menu which she thought we’d like, which we did! 😁 100% customer satisfaction

Shannon was brilliant as our server and she went over above what you would expect from helpful staff. Very friendly, excellent service and very fast.

Delicious food and outstanding service from Shannon who looked after us! Thank you! Food was delicious! X x

I’m normally not one to complain, but I’d like to raise some issues with the meal and experience myself and a friend had at TGI Fridays this week. We were sat down, had ordered and received our main meals within about half an hour, and...

Excellent service from a very kind and helpful young lady called Priyauka thank you very much we will be back .

Great food and excellent service. I had the ribs and they were cooked lovely, we also had the kids eat free deal that they have on at the moment which was great!

Lovely food and excellent service! We came in on an ad hoc visit and we’re seated very quickly. We were served by a young waitress called Emily who gave us amazing service:-) which is rare nowadays. The food were ordered was delicious but the friendliness...

Lovely time, great service. Fast service. Kids eat free was wonderful, so saved money on that. JD sauce is why we keep coming back! Really nice time ☺️

Great family restaurant. Went for sons birthday and was fab they sang to him brought out cake and made his day

We arrived at 19.00 as per our booking. We were shown to our table, and we had to wait about 20 mins before we were even offered a drink. We ordered our food and drinks, drinks came and we finished these quite quickly. Another 20...

Amazing service as usual from Shannon! She’s always happy to help with a smile on her face and on it with the refillable drinks! Definitely a credit to the company and the reason I always come to Newport Road. The food was amazing too and...

Had a lovely meal !! Got served by Shannon in Newport road honestly so lovely And welcoming made my experience really enjoying

Had a great night out, First time ever to a tgifs, Had an amazing meal, friendly staff, good quality of service and great value for money Our waitress shannan deserves a promoti9n

Came here for dinner with the hubster on a whim. Food was fab. Been so long since I had nice ribs anywhere 🤣 fries are a bit nice here too eh? Hubster had a milkshake, omg. So good (yes, of course I had some) Waitress,...

I had an absolute blast of a time because of how good my server was. Harri was presented nicely and was a view to sore eyes. Really enjoyed today. Thank You TGI Friday’s!

Absolutely fab time today served by a lovely girl Maddie, food was fab and the allergy procedure is top notch

Good food and quick service considering we were a party of 16. 2-4-1 cocktails on Fridays is good, and they do blue light discount. Shannon was our server, did a very efficient job!

Great, ‘simple’ menu. Great Service by Eve. Gluten free buns not a problem. Overall a good experience at a busy time (we did book in advance)

Typical TGIFriday food but outstanding service today from the team, particularly Shannon. She was completely on the ball, refilling drinks before we could finish them and generally improving the experience.

Shannon was out server, great food, great service. Will definitely be back, particularly for the 2-4-1 cocktails

Great service from Visari atTGI Newport Rd. We visited on a Saturday evening she had an overall busy section and was so attentive. Very professional and happy, overall brilliant experience. Thank you!

My sister & I visited Fridays Newport Rd for a midweek treat. We were seated with Thomas S who was a lovely guy and really attentive. Overall, he had a busy area of the restaurant but at all times was friendly and had a smile...

Came to Fridays this evening for a catch up, sat with a lovely young boy Thomas S very friendly and service with a smile. Got us our drinks and took our order food. Food came out very hot and delicious. Thomas S asked us if...

We come here every time we travel from essex. Always great service and friendly staff. See you in the summer, thank you😀

had a great experience, we were celebrating a birthday and had the loveliest staff serving us, food was delicious and very speedy - the birthday song and cake made our friends day and all the staff had the brightest spirits very impressed would recommend to...

SOPHIE. You made my day. You went above and beyond. Your service was amazing. Thankyou for making my ice cream personal to me. You’re a star. Thanks.

Arrived and was seated promptly, food and drinks were great. The amazing service by Claudia made the whole experience fabulous.

We attended for a birthday celebration. There was around 18 of us and ur server Claudia was amazing. She came over straight away to introduce herself and get us started on drinks. She was friendly and great with the kids getting them coloring and making...

We had a fabulous time. We went out for drinks and pixie at the bar was serving us. She gave recommendations and made all our drinks for us, she even let us know about the new drinks on offer. The blue horizon was so beautiful...

Fridays newport rd usually good went with wife today for meal food came cajun cream pasta it was cold and dry ordered 2 drinks that never came sent food back and left

Team Fridays arranged a fab experience for a large family meal last weekend. Gareth was very helpful in the pre-planning and Lauren our waitress was flawless on the day!!!! Can’t imagine how difficult it was keeping 27 of us organised and constantly fed and watered...

Terrible experience. We arrived as a family for our child's birthday he was very excited but ended up leaving in tears. The problems were as follows 1. Not being served for a long time then when we were served we had to wait a long...

Lovely time visiting this restaurant, the kids love looking at all the decorations around the place, helpful staff and very tasty food to be had, all around nice relaxing time. great staff. Kid-friendliness: staff are chill with kids Parking: free parking outside

2 course day menu what a rip off way over priced for for bland dry food. Had the chicken burger which was dry even my soy would turn her nose up at it. There better and cheaper places to eat.

Great service by your team Aleesia was very kind and in details. thank you so much tgi friday and aleesia

Fantastic service, our server Aleesia was very pleasant. Great food knowledge, recommendations on drinks was also a plus for us. We will definitely be returning when you have your new menu. Thank you😁

We visited the Newport branch yesterday for a girls catch up and a few drinks. Aleesia was our server for the evening very friendly lady she recommended us the best cocktails and had a laugh with her from the beginning to the end of our...

Met up with some family for a catch up yesterday, our server Lloyd recommended some lush cocktails and was very helpful and friendly, food was okay!

Great service provided by your team. Came here to catch up with friends as we've not seen each other for forever. Thank you!

He was such a friendly gentleman and gave great service, and always kept a smile on his face. 10/10!!

Absolutely lovely time with the children here. They loved all the balloons and fuss. Food was lovely so glad the Cajun pasta is back 😍 Service was fast and our server was so kind and patient with the little ones. I can’t remember her name,...

Arrival We arrived and were shown to our table, the floor was wet under our table which the hostess pointed out, we asked if we could sit at another table ( one behind ours) where she abruptly told us that all the tables were booked...

Lovely meal last night with my wife and daughter, we haven’t been to tgi’s since before covid… the menu has definitely improved! And so has the service, alessia was such a lovely young girl so attentive and bubbly, made a real effort to chat with...

Waited 25 minutes for someone to acknowledge us and take our order. Up until that point, there was no interaction with staff. Ordered 2 cocktails and a glass of wine. The wine glass looked a bit dirty so I cleaned up with my napkin only...

We visited as a large group for a 21st Birthday and the service from Paige was amazing, she was so happy and bubbly the entire time, despite running back and for to the bar for many drinks orders! You can see she clearly enjoys her...

I booked this as a little birthday treat for my boyfriend after we did the axe throwing experience in nearby Tremorfa. We arrived and we’re sat promptly. However the hostess barely even glanced at us, certainly not a warm welcome. Or indeed a welcome of...

Had a works catch up there last night. Table had been booked months ago for 6pm but was gone 6.30 before we could sit down. Then waited another 30mins for drinks order to be taken. My drink didn't arrive and had to ask 3 times...

I ate there today. The food tasted very good, but it did not look good. My friends thought that we had eaten at McDonald’s when I showed them the picture of the food. It is not food that I am able to post on social...

Family meal sons birthday, food was slow out, as very busy, but the temp of the area we were sat at was the problem, at around 5° ..... Asked to move but no other tables free, all tables by windows were freezing it seemed as...

Prices have gone up massively but portion sizes have gone down also . Ribs were overcooked and not very “Meaty”. Boneless wings sharing portion was very small for the money. We won’t dine here sgain

After a really good meal a few days before in the St David's TGI, we thought we'd give this one a try! All the staff were attentive and friendly. We ordered the exact same main meals we had in St David's. How can 2 places...

Was greeted by a lovely person at the door when Myself and my daughter visited one day last week to a fairly busy restaurant but unfortunately we were told there were no tables available for walk-ins and that we were only able to sit on...

I’m not even sure where to start. Possibly with being made to wait in a freezing cold lobby for a table for over five minutes, despite having booked and the place being near empty. Then waiting nearly twenty minutes to order anything and then being...

Staff and service good as always. Food is over priced and seems to have lost that special TGI's touch although tasted better than it looked. I've seen better burgers in little chef at less than half the price. The warrior fries were underwhelming and only...

The potato skins were deep fried and extremely over cooked. After mentioning it to the server, he checked with the kitchen only to be told they’re supposed to be like that. It didn’t seem to apply to the other tables sitting around us though.

Ieuan was soo good at serving myself and my sister. His happy, welcoming attitude was really refreshing!

Absolute amazing experience at TGIs Newport Road! We were served by Ieuan who was amazing from the off! Quick service whilst also making sure everything was perfect! Even sang my best mate happy birthday after and provided a free Birthday cake. We will 100% be...

Had good food here, with amazing service from Maya - She went above and beyond to make sure we had a fab meal

Visited for a quick lunch with wife and daughter, both of whom have a dairy allergy. Brilliant allergy policy where their orders had to be verified by the manager to ensure they were okay. Their food was great and they were very happy. I had...

Shockingly bad service at Cardiff Newport road, dirty tables around us left for the whole time we were there (around an hour). Incorrect order. Small portion, tasteless food. Waiting over 20 minutes for the bill. It wasn’t even that busy! Just couldn’t get staff attention....

Had the most amazing meal here with my family last week. Probably the best TGIs we have ever had! All the staff were so friendly and we will definitely be coming back soon

Absolutely lovely time at Fridays we came for our sons graduation and a young lady called Aleesia served us…well from beginning to end she couldn’t do enough for us there were 11 of us so I imagine it being quite the handful, especially as we...

Family meal out at this restaurant. Firstly, we waited 10 minutes in the foyer before we were seated! When at the table our actual server was okay. We ordered food - the sharing wings were nice but half a pot of sauce for a sharing...

We had Gabriella as our waitress and from the minute she walked over was beaming with energy! She answered all our questions with enthusiasm and kept our cokes topped up! We loved the food as well and everything was delivered very quickly. What a lovely...

Lovely meal for grandsons birthday Gabriella was so friendly & helped with everything Always smiling & nothing too much trouble