Terrace Grill & Bar in City of London, Westminster

We requested the heat to be turned down, which never happened. We stayed with you for a total of 3 nights. I have not had a full nights sleep during any of those nights, I was either woken by house keeping staff being verbally noisy or by the crashing and banging of their trolleys outside our room. The lack of consistency in relation to housekeeping was also very dissatisfying. The water bottle in the room was only replaced once during our 3 night stay. One night we decided to have a drink the downstairs bar, a member of bar staff stated that if we tipped on our card the tip would be shared amongst the rest of the staff and he would not get as much. He then requested cash as this would be better for him. The entire experience was embarrassing for everyone concerned. Our friends who were also staying with you (from the USA, where there is a very different tipping culture) were also very shocked at the lack of decorum and tact from your staff. On the morning of our checkout the housekeeping team knocked on our door 3 times to basically ask us to leave. I was under the impression that checkout was at midday not when your team needed to turn the room around. We had to utter the sentence “can you please leave us alone”. The entire stay has been very disappointing and we were made to feel so unwelcome by your team in the end it was a relief to be leaving. The doorman (a gentleman from Yorkshire) was very professional and informative, both he and Abdul are the best assets you your business.

Great food and good service. Cool spot with glass exterior and great views of Piccadilly that wasn’t busy at all on a Friday night. The lemon cheesecake was amazing.

I booked the London afternoon tea. The sandwiches, cakes and scones were delicious. We were given refills of sandwiches and scones, which was fab! The staff were lovely, but service could have been quicker. The menus were taken off us after ordering our first drink - we didn’t notice until after. So when going to order our second round of drinks we had to ask for the menu again, but the staff were busy , so this took some time.

I made a reservation on the wrong date but they still managed to accept us! Their Kid Afternoon Tea set is the CUTEST!!! It was lovely having afternoon tea sets at Terrace at the Dilly.

Delicious food and great service. Very open space and lots of natural light for a restaurant!

Service is GREAT. Food is delicious and space is super cute. Highly recommend.

You cannot get a better location for enjoying the West End. Located very close to Piccadilly Circus. The lunch time menu is quite limited but all of the food is nicely presented and extremely reasonable for a five star hotel. Everything feels very new, contemporary and clean. Light spacious and airy. Staff are ultra friendly and make you feel extra welcome. Based on how quiet it was I would say this is a hidden gem and must be visited.

Delicious food and best experience.

Truly bizarre experience at The Dilly yesterday. Arrived wanting drinks and light snacks, asked the Concierge if The Terrace was open. The Concierge was very welcoming and reassured us yes. He took us to the lift and sent us up to the correct floor. We arrive in The Terrace and ask for a table for light food and drinks to be met by a very confrontational staff member who stated 'no we are not open'. I checked Google which said they were open, and said we had been guided up there by the Concierge. To repeatedly be told 'no food, no drinks, not open'. What was even more confusing was there were people clearly outside on the Terrace, all the lights were on and staff were there. There was no sign of a private event. We went back down in the lift to speak with The Concierge and inform him of what had happened. We said we want to come and spend money in a relaxed environment and we were then told 'oh if she says it's closed, then it's closed'. We left soon after feeling incredibly confused, frustrated, and baffled that we weren't able to get simple food and snacks in a bar that was meant to be open. Or was it? Who knows, the staff surely didn't.

Very slow service and staff are not familiar with the menus nor are they allergy aware. They brought us the wrong food several times

The food at the terrace was pretty standard nothing too special

Awful service - nobody knew what they were doing. Hugely overpriced for afternoon tea, especially for the amount and quality of the tea itself. The scones were quite nice, and the quiche too. Wouldn’t recommend overall sorry.

Un service long alors qu'il y avait 4 serveurs pour 3 tables. Un burger sans sauce assez sec, une salade césar sans poulet. Les desserts étaient bons. Une salle de restaurant moderne et belle.

Lieu magnifique avec sa belle verrière. Carte restreinte car nous sommes arrivés tard mais différents choix de sandwich, burgers, salades. Un bon moment partagé.

Disappointing. Firstly, as other people rightly point out, rather unprofessional service. We’ve been brought other people’s food twice (although the place was other empty). Secondly, the food was nothing special. For this price range especially. We had burgers and the meat was very dry and overcooked. On the plus side, very pretty interiors and great views overlooking Piccadilly. Also very friendly staff - just not trained properly.

Tolle vegane Häppchen, gute drinks nette Bedienung

Truly awful. Appaling service, server had clearly had no training and had no idea of customer care. We waited 40 minutes for our food, only half of it came as server had ‘forgotten’ the rest of the order. No explination or apology, just walked away. We had no idea if the remaining food was coming or not. We decided to cancel anyway as the food we had been served was some of the worst I have ever seen or tasted in a London restaurant. The salt and pepper squid was actually frozen calamari rings which were horribly over fried and inedible. The chicken croquettes were equally tasteless but slightly more edible. The rest never came! It was a terrible experience and unless they improve radically, I would advise any potential diners to chose somewhere else.

Waitress wasn’t trained properly. Had to ask for cutlery, plates etc. Food tasty and had a great visit until the bill came. The food was incorrectly priced and the wine charged at £46 instead of £35. Then told a refund wasn’t possible and to “leave my email”. Had to create a fuss to get the refund. No apology. Truly felt we were ripped off on purpose.

A bit disappointed, drinks were gorgeous but the service was drawn out and painful, seemingly the young kids working had bettwr things to do

Maten var väldigt god. Vi beställde två signatur-drinkar, ett glas mousserande & en torr cider, det tog 40min att få det och inget av det stämde med vad vi beställt. Det var ca 5 sällskap i restaurangen och typ 10 servitriser som bara gick runt…

Lovely terrace for an afternoon tea, really let down by the service that was slow and painful and got a lot wrong. It took over 30mins to get drinks, which came in bits after the food arrived. Even just a glass of water I had to re-request 5 times. We asked the waitress if they had any non alcoholic beers and she replied 'I don't know' and stood waiting for our order. We asked if she could check and she said okay and never returned. 10mins later after trying to flag the staff at the bar, the lady I assumed to be maitre d' was walking past and I called out 3 times to get her attention and asked if we could order. She said yes she'd find someone. The previous waitress returned soon after. I asked if she'd found out about the beers 'oh no sorry I forgot...' my husband said nevermind, he'd just order a water. It took a few requests of a few people to get our drinks, with all of us having the afternoon tea spread so no food confusion to throw in. And this was after the maitre d returned to ask if we'd received everything. No, I responded and listed the 4 things we were still chasing down. She said if they'd been ordered then it should be fine. I said 'No, please follow these up as I believe they've been forgotten'. I believe she did bit we didn't see her again. We settled the bill. As we were leaving a young waiter who'd brought part of our drinks order came up to us with another bill for two items we didn't have. We said those weren't ours and he shrugged and left. All rather confusing. The tea spread itself was great, as were the Peter Rabbit crockery sets. Shame the experience was so tedious, plus 12.5% service charge was ridiculous. Finally in the booking I mentioned a birthday as it asked if we were celebrating anything. This was not acknowledgement at all which was a pity. Sadly due to service I wouldn't go back nor recommend it.

Awful, plenty of young friendly staff, but not trained, waited 40 minutes, no food arrived so we paid for drinks and left. Furnishings stained, plants on outside terrace dead. Asked to speak to Duty manager of Hotel, she agreed service was awful in Terrace but they were awaiting a new manager. Don't open it then!!!. I subsequently emailed hotel as we r due to stay overnight New Year eve, quite costly, they haven't even replied I think we'll be looming elsewhere. Fantastic location, but on what we experienced very far from a top star hotel. We crossed the Rd and went to Gaucho, excellent, then a drink at The Lanseborough, again excellent. Suggest the mgmt of The Dilly visit both, to see proper service.

Poor service by waiters. They really need to up their game to compete at an international level.

Honestly one of the worst dining experiences ever. Not the fault of the very young staff who evidently had not been trained but it was just wrong in so many ways.

We did not get a chance to eat on the terrace, but we checked it out, and it looked so soothing and relaxing. I do hope to spend some time there next visit.

Booked a table for our belated 40th anniversary lunch. Non-descript welcome, followed by tatty menus on a clip-board from a waitress in jeans/trainers. At £57 a head for the set menu, we made our excuses thank you!

Dinner with friends to celebrate a birthday. We were rather disapointed that the menu wasn't the one advertise outside the hotel. Even worse the fact that the burger came without chips, but yes the sandwiches. That dish was £18, chips separate for £5. Ridiculous. Though the beef was good, but not worth the price.

Building under construction so have the privilege of entering into this high standard structure for refurbishment works.

Great food and friendly service

I thought I had reserved for the Peter Rabbit afternoon tea, however, when I got there they told me that the tea time was til 4:00 pm. I sort of asked if they could do it since that’s why I went there for and the staff was AMAZING!! Not only I did the afternoon tea, but they gave me a lunchbox with the ones I hadn’t eaten and fresher ones as well. It was worth every pound. 10/10 to the wonderful and kind staff. The place itself is awesome! It’s like eating inside a garden, super fresh due to the AC, and just a great ambiance.

Initially offered the wrong menue then a wrong starter was delivered. Food was okay but service was not very attentive

Took my mum here after seeing a show. Food and drinks were really good but overall let down by the service. We ordered the four small plates for £30 deal, obviously planning to share these between us. We had to ask for sideplates as they didn't bring us any and then they overcharged us on our bill by £40 (which we had to point out to them.) I'm not particularly fussy when it comes to service as long as the waiters are friendly and attentive, but expected a bit more at this price range.

We only went for drinks, nice when the sun was shining. Not a bad location. A nice little spot. We enjoyed a few drinks on the terrace before our travels home.

A lovely impromptu treat. We hadn’t booked and were just looking for somewhere nice for lunch. We cannot thank Alex enough for finding us a table in this beautiful restaurant. The service was excellent (Alex couldn’t do enough for us) and everyone else gave exceptional service too. A lovely touch was a daffodil given to me for mother’s day. The food was delicious (we had the home made breads and a club sandwich each). The restaurant itself is absolutely beautiful. We just cannot wait to come back next time we are in London. Thank you so much to all concerned!

Tomas was very patient with us ! Thank you very much Tomas , you provide us a very good service!

For the price you pay I would not recommend it. The teas were meh. Cakes and sandwiches taste so bland. Nothing refreshing.

Lovely view but poor service and the tea service was mediocre. We were one of 3 families in a large space with multiple servers just standing there as we waited for food, milk, etc as our tea got cold. Do not recommend.

First time I have ever written a review, not something I would normally do but felt compelled after our visit. We visited the Terrace twice while staying at the hotel. On our evening meal, Cold starters we ordered (a cold prawn dish and cold crab salad, no cooking required) took an hour to come out… mains another 40mins. Also the wait for drinks was far too long…and the restaurant was far from busy. We returned for breakfast, sadly many items from the buffet had run out and were not being replaced, the stuff that was there was Luke warm. I had to get up to find a waitress and ask for salt, she walked off (I assumed to fetch some) and never returned leaving me standing there in the middle of the restaurant. Orange juice dispenser was broken and I actually ended up standing and pouring it out for the rest of the customers. The entire place had the vibe that most people were unhappy with what they were experiencing. I overheard many tables complaining about the standards of the food and service. Shame as if run properly could be a real highlight to the hotel but instead really lets it down! That being said the hotel itself was lovely and they did refunded the meal. They also were on hand for all our needs throughout the stay with them so would recommend staying there.

Nice food and the view is amazing

My wife and I enjoyed a great evening meal at the Terrace. The staff were very friendly and extremely efficient. The food was delicious and beautifully presented. The restaurant itself has a wonderful ambience with its glazed roof and decor including the plants.

Breakfast.......it was busy today 15.8.21, sadly it didn't seem very organised and whilst the waiting staff were polite, the service wasn't great. Pity as the setting and atmosphere is GREAT. Sorry could have been much better....

Amazing Peter Rabbit Afternoon Tea, beautiful location helpful friendly staff

Staff are not clued up on menu at all. Even though I had called beforehand (twice about it to check), was given the wrong info. Staff also not very switched on in general, a very confusing service for what should have been a simple order and then we were charged service charge (ok when deserved but this was a very disappointing experience that left me quite upset as I had organised it) Food came out at the wrong times so sides (not starters) and mains weren't eaten together - seems a bit silly . Took ages for drinks to come A little prehistoric on the menu as no vegan or veg options on the normal lunch menu( the the chef did sort something for some in the group though and hence some stars given.

We went to grab a quick lunch and what a pleasant surprise to have the Monday special Fish and chips! Crispy, tenders and Delicious meal.

Excellent. Great service & food. Very quite due to lockdown. Would recommend a visit.

The food here was amazing, in such an amazing space, the view looking along the street was beautiful! 10/10 recommend for date night and for bottomless prosecco

Really lovely night for my wife’s 50th, a kind gift during lockdown . Set menu with bottomless Prosecco, service was excellent with basic ingredients cooked very well. Nice birthday cake as a surprise also.

Sono stato con amici e abbiamo passato dei momenti stupendi. Siamo stati serviti da Chiara in una maniera molto professionale e da Alexandra anche lei molto professionale e solare. Davvero una bella esperienza

Fui a este restaurante la semana pasada por mi cumpleaños. Fue absolutamente fenomenal. El decoro del restaurante, ¡el ambiente era TODO! ! Llegué un poco tarde y, a diferencia de otros restaurantes en los que he estado, ni siquiera intenté nombrar nombres, pero (Turtle Bay Walthamstow) respondieron y dijeron que estaba absolutamente bien. Tan pronto llegamos allí, se tomaron en serio todas las precauciones de COVID y nos hicieron escanear el código de barras para la prueba, el rastreo y la aplicación. Nuestro anfitrión Khaled, UGHHHHHH! ¡era FANTÁSTICO! ! ! El servicio fue impecable, siempre se aseguró de que estuviéramos bien, seguimos llenando nuestros prossecos cuando vio que estaba bajo. Incluso nos hizo reír mucho con sus bromas.La comida llegó tan rápido tan pronto como pedimos, tuvimos una comida de 3 platos con Prosecco sin fondo.La comida y la presentación son increíbles. Tanto tiempo, tanto esfuerzo, tanto pensamiento. Lo único que desearía era que las porciones de comida fueran un poco más grandes, pero va con el estilo del restaurante y supongo que cuando tienes el prosseco sin fondo, la comida pesada es un poco demasiado. Incluso me regalaron un pastel con el feliz cumpleaños. Muy pensativo.En general, no me puedo quejar, definitivamente el 100% volverá aquí, vale cada centavo.

I had the Peter Rabbit afternoon tea and it was very good. The best scones I've ever had and one of the best sandwich selections. The service was good and it was pretty fast.

Khalid was our server and he was absolutely outstanding, such amazing customer service he really made our night!!!! I’m writing this review and I haven’t even left yet

Acabo de pasar una tarde de viernes muy agradable en la Terraza. Las reglas y regulaciones de COVID se explicaron claramente cuando llegamos. Nos llevaron a nuestra mesa y nos cuidaron minuciosamente desde entonces. Tuvimos la oferta de tres campos de burbujas sin fondo y el personal fue muy atento, sin ser entrometido. La comida era excelente y las burbujas fluían. Así que lugares como este todavía están operando en este período difícil. Definitivamente volveremos a visitar.

Lovely afternoon tea and great service. The place is stunning! Will definitely be back.

Excellent three course meal with free flow prosecco was really good! Our glasses were never empty and the food was delicious. Bear in mind that if you order anything extra your bill will increase noticeably, however, he did not mind as we really enjoyed our evening! Very attentive and professional service too.

Salí de la hibernación de reseñas solo para escribir sobre Terrace, ya que tuvimos una experiencia terrible durante nuestro té de la tarde Peter Rabbit. Al tener dos hijos menores de cuatro años, les encantan las relaciones públicas y así nos encontramos con el té de la tarde. Al llegar, notamos que estaba casi vacío. La camarera nos guió hasta nuestra mesa, que no estaba preparada. Hice reservas, así que sabían que íbamos con dos niños. Elegimos limonada para los niños, que venía con agua con gas. ¿Quién sirve agua con gas a un niño de cuatro y dos años? No pudimos entender. Después de bastante tiempo, finalmente llegó el té de la tarde de relaciones públicas. Se veía bien, pero definitivamente no lo era. Nada estaba recién preparado, todo recién sacado de la nevera. Los sándwiches y bollos estaban secos. ¡Por la cantidad de dinero que paga, esperaría mucho más! Honestamente, sentimos que nos estafaron después de esta horrible experiencia. Al camarero no le importó en absoluto cuando abordamos la situación. ¡Nunca más volveré aquí!

Tuvimos una comida de días de experiencia aquí y, aunque el restaurante era extremadamente tranquilo (debido a covid), ¡el servicio fue ejemplar! ! El equipo aquí es realmente insuperable. Gracias por una velada tan agradable. Volveremos pronto.

Visited last night to celebrate the birthday of two friends with the free-flowing prossecco 3 course dinner - what an amazing evening! I cannot fault the service, our server was so polite and lovely, and our glasses were constantly topped up. The interior was beautiful and the food was also delicious, and they brought out little cakes at the end (after dessert!) for the birthday girls for us all to share. Would recommend to anyone looking for a lovely dinner in just as nice surroundings, l in the middle of central London.

We booked last min. What a wonderful lunch the food was delicious Staff so attentive and lovely. Mentioned it was my birthday they came out with a pudding and sang. Gave me a beautiful memory thank you

Arrived venue was lovely, great setting for afternoon tea. I could not fault the quality of the afternoon tea, food was delicious and value for money. Service: the guy filling up the water was prompt and friendly. Could not fault his service at all! Everyone else had awful customer service skills. We had no check back to see how everything was and our tea was slow coming out. It wasn’t even busy! We asked for the service to be removed(as we had no service, I would of given the tip to the man just filing up the water as he was great! ) the server gutted and said he would be back in a minute. If only the staff could of been as friendly as that one member of staff.

We were given this a gift for a special birthday from out nice and nephew. A very warm greeting and shown to a really good seat over looking Picadilly. The food was delicious and the Prossecco was really unlimited and was offered very frequently. A brilliant meal with wonderful service.

Great views over Piccadilly from the balcony area. Super food and wonderful hospitality. Highly recommend the Peter Rabbit Afternoon Tea - a wonder for all your senses.

Location: in the Meridian hotel on Piccadilly. 3 min walk from Piccadilly tube station.Atmosphere: airy high ceiling overlooking Piccadilly. Modern interior with a great view.Service: adequate for the type of establishment.Food and drink: very affordable for such a place. We will return.

Went for an unlimited Prosecco lunch. Amazing service, food really good and presented well. Got a deal on book a table and was not disappointed would definitely return and recommend.

Bang average. Ingredients really let them down. Store brand Camembert, wine etc. Waiters did their best. Don’t take anyone here to impress.

Visité la terraza en Piccadilly con algunos amigos para un cumpleaños. La comida era buena y el servicio también era muy bueno.

Recientemente almorzamos en el restaurante Terrace del hotel Le Meridian. El personal es muy atento y teníamos el menú fijo que se ofrece, que fue genial. El Prosecco era ilimitado y realmente lo era. Muy bien, además de lo bueno fue genial. Buen momento pasamos todos.

He visitado anteriormente en 2018, por lo que sentí que el menú tenía más variedad. En ese momento, mi amigo y yo comimos langosta y una mezcla de mariscos. Visité ayer y el menú no tiene la langosta, pero el popurrí de mariscos (parrilla billingsgate) todavía está disponible.La comida que tuvimos ayer estuvo bien, pero en términos de valor por precio, no tan buena como cuando la visité en 2018:Nos ofrecieron amablemente algunas aceitunas en un palo como bienvenida, cuando le dije a la camarera que no lo habíamos pedido, estaba confundida, tuvo que irse y preguntar antes de volver a decir que eran de cortesía.Las virutas cortadas a mano que salieron eran realmente oscuras, no doradas y esponjosas, al principio me preocupaba que pudiera ser que el aceite en el que estaban fritas era viejo. Pero sabían bien. todavía me preocupa lo suficiente!Mi ensalada principal de Salmon Ceasar no era nada especial, mi Prosecco no estaba frío. Como la ensalada era pequeña, me comí el bollo de hamburguesa de mi hijo, el mejor que no quería. Me di cuenta de por qué no quería esto, ya que era muy aceitoso, y donde estaba calentado a la parrilla, estaba quemado, muy decepcionante.Mi error más grande fue el precio de todo. Una taza de té de desayuno inglés al final de la comida era 6, todos los lados eran 5 para lo que era realmente "ensalada" muy estándar.En general, son todas las pequeñas cosas que se suman, y se compararon con el precio, para mí no es tan bueno como lo fue, lo cual es una pena, ya que este lugar tiene mucho potencial, y lo disfruté la primera vez !

Has gone downhill. I went a while back maybe 2 years when there was a large menu with great selection of fish. Now it's a cut back menu with basics and it's very pricey. A lot of tea at the end of the meal was 6 pounds! Daylight robbery. Will not be going back. Such a shame

The setting is very sophisticated, the waiters are very polite and attentive. Delicious food and a brilliant overall service.

Great place for dinner if your at the hotel

Our family had booked The Terrace for my 60th birthday treat. The food was superb and the unlimited prosecco wonderful. My husband was shocked when refused the last two glasses as I was full!We were well looked after by Katia and her colleague, who were both professional and entertaining. A lovely day out. Thank you.

My husband and I and our two kids went to Terrace on Piccadilly for dinner on our Christmas Eve (we are from Denmark) and it was a great experience. Delightful food, wine and great service. We will surely visit again

With a prime location in central London, a restaurant offering lovely views over Piccadilly, the Peter Rabbit themed afternoon tea is full of promise, however it doesn't deliver. It's a shame, as the place and the theme are full of possibilities.

Food was absolutely amazing and every option on the menu looked delicious, it was hard to choose! Good value for what you get and for the quality of the food. The service matched the food, and the staff were very attentive. A perfect atmosphere for a special occasion or a more casual night out, with a beautiful interior! I would highly recommend this restaurant and definitely plan to return in the future. A big thank you to everyone involved for a fantastic evening.

We visited yesterday evening, fantastic welcome seated quickly with no fuss. carol singers thought, amazing voices and perfect touch. Our waiter was fantastic very attentive, never had to ask for any glass to be filled, he kept the Prosecco flowing for the 2 hours. Food was very tasty, only problem my husband needed more choice only turkey option all others were veg based for mains. We would visit again. Thank you so much for a lovely evening.

I had a celebration birthday meal here. Great service and good food. Would love to go back in the summer and see what it's like then

Seis de nosotros - 5 adultos y 1 niño habían reservado el té de la tarde de Peter Rabbit el sábado. Procedimiento de reserva en línea muy fácil. Un miembro de nuestro grupo requiere oxígeno continuo y nos habíamos olvidado de solicitar una mesa cerca de una toma de corriente. Nos trasladaron muy rápidamente a otra mesa para acomodar esto con el mínimo de alboroto.

9 of us had birthday drinks there last night. The service was slow. The waitress gave us a little bowl of tortilla crisps. Half way through the little bowl I bite into two crisps held together by a chewed mint gum. I spited everything out onto a paper napkin. One of my friend drew the attention of the waitress. Her comments was « it’s impossible » and promptly made the evidence disappear before we could take a picture. She later informed us than she had mentioned it to her manager and that she would deal with it at the end of our evening. She didn’t dealt with it. I paid my two none alcoholic drinks and a whisky for the birthday girl. What kind of apologies is that? So please never again. They clearly recycle crips bowls from one customer to the next The waitress kept saying she would have made a scandal if it had been her. But I am not her. I was not going to ruin my friends birthday by having a tantrum.

9 of us had birthday drinks there last night. The service was slow. The waitress gave us a little bowl of tortilla crisps. Half way through the little bowl I bite into two crisps held together by a chewed mint gum. I spited everything out onto a paper napkin. One of my friend drew the attention of the waitress. Her comments was « it’s impossible » and promptly made the evidence disappear before we could take a picture. She later informed us than she had mentioned it to her manager and that she would deal with it at the end of our evening. She didn’t dealt with it. I paid my two none alcoholic drinks and a whisky for the birthday girl. What kind of apologies is that? So please never again. They clearly recycle crips bowls from one customer to the next The waitress kept saying she would have made a scandal if it had been her. But I am not her. I was not going to ruin my friends birthday by having a tantrum.

Tomamos el té de la tarde con el tema de Peter Rabbit. Encantador restaurante, muy amplio y luminoso, con vistas a Piccadilly con un ambiente de invernadero al lugar. La comida era excelente y muy bien presentada, salimos llenos.

Afternoon Tea is my favourite weekend hobby. From time to time it can get a little boring with many of the London hotels offering unimaginative variations of a basic afternoon tea. The Terrace at Le Meridian is currently promoting their Peter Rabbit inspired afternoon tea and this is not to be missed. It is the PERFECT experience for little ones, and very fun for adults too. The offering is different - vegetable and humus baguettini, salmon roullade, (but then a traditional ham and cheese sandwich). The cake selection is truly impressive and fun, with edible plant pots and marzipan miniature Peter Rabbit characters that are too cute to eat.

Is a classic Feel good about yourself and your guests You can’t be wrong Quality and price are correct

Nice fresh environment and food. A bit of an oasis

Really enjoyed our three courses and unlimited processco in an amazing place. The service was excellent and the food was delicious. I would definately visit again.

What a super idea this afternoon tea is. We are adults but loved the presentation and food. The setting is lovely, under the arched glass roof and with bustling London outside here is a haven of calm.

Fantastic location, very relaxing place to sit and chat and great service. The food was superb! Thoroughly recommended!

Visited for my friend’s birthday & had the Peter Rabbit Afternoon Tea. The concept is fantastic, the attention to details is brilliant & they’re really yummy. However, the service was a bit slow & not very attentive (my friend would’ve had a glass of champagne but we were never asked if we wanted one), they had run out of the tea I wanted & it was lacking finesse. More cream & jam is needed for the scones as a little pot just isn’t enough! It was nice that I could take home the cakes I couldn’t eat in a Peter Rabbit box. Was really excited about visiting but was a bit disappointed with the overall experience, considering the price. Great to say you’ve been but wouldn’t rush back.

The Terrace is a lovely place to go and have lunch. I was there for a business meeting. The food was good - need to order some sides. The afternoon tea looks to die for! Very Yummy! Service was a bit slow when trying to pay for the bill but apart from that I couldn't complain! Not that busy so was able to book a table on the day of the booking.

My friend and I had lunch with free flowing prosecco and it was brilliant. Julieta, our lovely waitress really looked after us so well. She kept our glasses topped up while delivering a delicious 3 course lunch. The dining room is exquisite and while it was too cold to eat on the balcony, I popped out to have a look at the views over piccadilly. I would certainly eat here again

Had tickets for Comedy About A Bank Robbery on a Tuesday night, which was really funny btw, and I booked a pre-theatre dinner 3 courses for £25. The menu was limited but still good value. Location was a short walk to the theatre and it wasn’t busy during a weekday.

I’ve been quite a lot of times at the restaurant, both for business meetings and private lunches, dinners or drinks. The food selection and quality is good. Unfortunately the service is sometimes a bit slow and food takes ages. I am also getting confused by the amount of people looking after one table at the same time and believe the service could be handled much better with more structure towards responsibilities. Now as I stay at the hotel nearly every month, the use of the terrace is very convenient. And that is the main reason. If Tyrell is around, it works well, or at least if I tell him, he will always take care of me/us. Otherwise... room for improvement.

If you stay at the hotel Le Meridien, make sure you have breakfast here ... great food in a beautiful setting and attentive service !

We made a late booking for dinner at The Terrace, booked for 7.30 with free flowing Prosecco. We were warmly greeted and taken to our table. It wasn't at the window, but we didn't mind. We were given the menu and orders taken promptly. Prosecco was served and our glasses kept topped up throughout the meal. Food very good was well presented. We weren't rushed at any time and were able to enjoy the evening. We will certainly return.

We had a delightful lunch with free flowing Prosecco. The Food was excellent and the wine very forthcoming . Would go again

Perfect for afternoon tea with children

We visited The Terrace with a virgin experience day voucher for a 3 course meal and unlimited prosecco and it did not disappoint.

After coming across this tea online I was keen to check it out due to its lovely theme.

Fantastic place - the setting is simply stunning upon arrival very happy and attentive staff asked us if we would like to sit inside or outside overlooking Piccadilly. Promptly served the ‘free flowing’ Prosecco and never had to ask for a top up over the 2 hours.

I visited midweek with 2 friends for a birthday lunch - we opted for the free flowing 3 courses. I have to say one of the best we have experienced and we have tried a lot!

We went to The Terrace to check out their Peter Rabbit afternoon tea. For a hotel like Le Meridien, we were expecting a LOT more than the experience and quality of the ambience, the food and the service.