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3,5

Based on 208 opinions finded in 1 websites

3.5Ambience3.5Cuisine3.5Price3.5Service
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Nº 441 in 573 in St Albans

Nº 11 of 15 American in St Albans

CUSTOMERS TALK ABOUT DISHES WITH.. sandwicholdchickenfishmust

Score
OpinionsNoteTripAdvisor2083.5

comment_iconOpinions

Brilliant! We reserved a table (highly recommended on a Saturday night) and the staff seated us straight away, we had also pre booked prosecco which arrived instantly. The music and atmosphere is fantastic, the staff are so friendly and we had a great night, will definitely be back

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Coastal66397615001 . 2024-02-04

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Such a good time with the girls here. Beth looked after us all night. Such amazing staff, great music! Lots and lots of different fun cocktails x thanks snug team! X

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BackPacker728083 . 2023-12-09

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Smashed the credit card to buy a round but worth it for the posh babes 😉 Let's go lads lads lads . need to find a rich one to get the next round 🤪

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Neil I . 2023-11-25

MORE AT TripAdvisor

awful cocktails with hight price tasteless dirty kids woking st the bar knowing nothing about cocktails totally disappointed never again

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rustii2020 . 2023-08-10

MORE AT TripAdvisor

All vegan menu, as a carnivore, it would be nice to have the option. Had the ribs salad, a bit chewy, but a vegan friend tells me it was Jack fruit, which is chewy. Apart from that it was fine. They had live music, which was good. There was a band called Mice with Glasses, who were brilliant. I would go back again if this band was playing and put up with the chewy Jack fruit.

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450gilliant . 2023-05-30

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Drinks were good seats were a bit ropey need replacing, the vegan food was really good will go again this time need to go really hungry

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Phil R . 2023-04-02

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Lovely spot for a drink (excellent mocktails, also serves tea and coffee) and tasty vegan food in the centre of St Albans. Staff were very friendly and attentive (Becky and Sam), and absolutely lovely with my dog.

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Barnswallow93 . 2023-01-02

MORE AT TripAdvisor

If you like pubs and pub food but prefer vegan (or vegetarian) this place is ideal. Great pub style options like burgers and fish and chips and hot dogs and wings etc but all vegan. How nice to find such a great (and reasonable) place to eat and enjoy a pint, and. so conveniently right in the heart of town.

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Craig_Tapper . 2023-01-02

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Very slow service.. ordered ceasar salad and got a dry salad with deep fried chicken burger cut up and placed on top of dry salad leaves after 30 mins .. had to ask for ceasar dressing and got mayonnaise .. friend couldn't eat her kebab salad as inedible after 45 minutes.. very poor ..

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yvonne709 . 2022-10-26

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Waited 15 mins whe the lady made other tables coffee then she made our drinks another couple the came in and we gave her our breakfast order she then made the other table drinks the took their order we waited another 25 minutes and the order came for the other couple before ours so we waited anther 15 mins and ours came eggs benedict and it was not on sour dough toast as advertised it was on plain white bread toast I spoke to the lady and asked why she said supplier issue something that should have been told to us before when we ordered also coffee was either instant or really wek and I asked for coca cola and was given Pepsi max....food was average my advise is stay clear poor service and we will not visit this place again steer clear

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188eamonnd . 2022-04-02

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Feeling cheated by everything the Snug had to offer. The main bits…..ordered a bottle of our favourite NZ Marlborough Sauvignon Blanc and an opened bottle of South African (same grape) was served without any explanation. Totally inferior wine, we should have walked out at that point! We then ordered a couple of appetisers, chicken goujons and nachos. Our second big mistake. The chicken seemed freshly cooked but in rancid oil, they were disgusting, we left these and thankfully we asked that they be removed from the bill. The nachos were just about edible but questionable. So disappointing, never again in my lifetime, amazed they are still operating !

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CraigS439 . 2022-03-18

MORE AT TripAdvisor

Fabulous Staff and Cocktails. Rory especially was great, friendly and knowledgeable. Amazing cocktail recommendations. Busy place book a table at Weekends

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Cornish227 . 2022-02-21

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Went in for after work drinks on Valentine's day. The atmosphere was lovely, the music was great and the drinks tasted great. The young guy on the bar who's name we forgot to ask unfortunately had great customer service. He was great with suggesting our drinks and was very friendly. He was working alone but kept everyone happy and offered great service.

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nektariaa_13 . 2022-02-14

MORE AT TripAdvisor

Amazing staff by Luke Rory and Matt!!! They were so amazing and so kind made the experience extra amazing !!! They should be so proud !!!!! Manger should be proud of them 1000%

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Maryxxxxo . 2022-01-20

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We booked a table as we assumed it would be busy on a Saturday night. Staff were friendly and gave great table service. Definitely the place to be if your in your 20’s. Toilets could’ve had some attention paid to them as they were awfully unkept. On the whole a good evening

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Levilaw . 2022-01-18

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Cracking bar bistro great for a pre/post restaurant drink as we did today 29/12 at very short notice both really accommodating. My recommendation is The Ivy first then post drinks in the Snug. Snuggle up 🎄

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Jeff C . 2021-12-29

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Visited on a Saturday night. Lots of questioning from the bouncers despite having a valid ID and a booking. Our table wasn’t ready when we arrived, it wasn’t clean, was amongst the crowded bar area and there wasn’t enough seats for our party. Staff repeatedly told us they would come back to take our order and then never did. One of the members of staff pushed past my friend instead of politely asking her if she could move whilst on the way to bar area. We left after 40 minutes because it was not enjoyable.

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emma_whitaker12 . 2021-11-21

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Very poor. We have tried to organise a birthday for our friend with the package with Prosecco and birthday decorations, cake etc. Due to the miscommunication, the staff ended up being fairly helpful but giving us the Prosecco for free. It was a bulls-up as we arrived as none of the staff was notified of this package. The staff on shift was very helpful. You should give these people a raise as obviously the people, who manage the bookings can’t organise a piss up in a pub. The staff on shift at 6:30pm on 02/10 was the helpful ones.

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Trek13383047248 . 2021-10-02

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The bouncers take money to let people in when it’s busy. We waited an hour to get in under a ‘one in one out’ thing. They accepted money in front of guests and acted on a huge power trip. So embarrassing for them and for...

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Trek36870856467 . 2021-09-18

MORE AT TripAdvisor

Sophie is amazing Sophie come work for me in London. Ask Phil at peahen where. But seriously you are amazing, work for me it will be much better

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660olivers . 2021-08-13

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With night clubs not open at the moment, the Snug is a fab alternative if you want a night out in St Albans! Good music, drinks reasonably priced and a good vibe in the outside area; was definitely a fun way to end the night...

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molly_mccallum . 2021-07-05

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This place is a homophobic hell hole which allows their customers to discriminate against people and praises them for it. The staff themselves also exhibit homophobic behaviour and are extremely bigoted. Bouncers are vile and aggressive. DO NOT GO HERE!!!!!!!!!!!!!!!!!!

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lottieeward . 2021-06-18

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Horrific experience. Dreadful establishment which allows homophobia to thrive. Homophobic chants made by other guests towards me and my boyfriend were laughed at by staff. Average drinks too - AVOID

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ollieshipman1 . 2021-06-18

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Amelie was so lovely, she was always asking us if we needed anything and went above and beyond to cater for our needs. she really made us feel welcome, such a great asset to the team. will definitely come back.

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446brookea . 2021-06-12

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Visited during lockdown2.0 for a business drinks and was pleasantly surprised but the service we received. Felt safe and socially distanced and had a wonderful night. Massive shout out to our waitress Zoe who could not have been more attentive to our individual aka fussy...

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Dreamer822894 . 2020-12-12

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We fancied a meal out the day before the 2nd lockdown. We fancied something different, so chose ‘burgers’ at Vegan Vice. I’m not vegan or even vegetarian but always up for a different experience These are burgers are made from plant material and substitutes. The...

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Branko V . 2020-11-09

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Zoe was amazing!!! The best here she was lovely, her customer service was outstanding and provided us with all we needed throughout our visit! She made our experience

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bryonyo836 . 2020-11-01

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We went to St Albans to visit Vegan Vice for lunch at the Snug Bar. The food looks filthy nice on their social streams so we went for a vegan treat. Unfortunately we left quite disappointed, possibly due to the anticipation we'd built up. The...

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Bulbasaur26 . 2020-10-28

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Popped in for a drink with my family. Sat inside and after a while was served. Service was fine but concerned that customers asked to wear masks when walking around but person bringing order to table did not. Drinks seemed very expensive. Halfway through our...

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Goldcat . 2020-10-11

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I went to the snug with some colleagues. James delivered an impeccable service and made sure we were catered to for the entirety of our evening. I highly recommend the snug!

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Y4035AYleos . 2020-10-03

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First impressions - tired and dingy bar. We visited for the Vegan food offered here however won’t be back. Overpriced food and drinks (Milkshake £6.50!) and mediocre food served in cardboard - not a plate in sight :(

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Paradise22911093892 . 2020-09-28

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I visit the snug regularly for drinks with friends and will continue to do so in order to support such a fun bar. The cocktails are lovely and have tonnes of fun styles for trying, perfect for anyone with a sweet tooth. Bar staff are...

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JackIreland53 . 2020-09-27

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We popped in yesterday for a drink before we went to dinner & wished we hadn’t. We were stuck on a table right up against the bar so the waiting staff were coming back & forth to get drinks. The stools were really uncomfortable. We...

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Mrsmeltz . 2020-09-27

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Whilst people are trying to stick to guidelines to help support the spread of Covid, tonight we witnessed this pub allowing a group of approx 12-15 people congregate together in a booth as if we were in normal times. Although we raised it with management, they were very dismissive as were security and acted like we were overreacting!! And we wonder why rates are escalating when pubs like this can’t even stick to the rules. This incident was reported to Hertfordshire police

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MPM311216 . 2020-09-26

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Tonight we witnessed 15-20 people in 1 booth at The Snug St Albans. When we asked the staff about it they didn’t seem to want to address it. We suggested that if the people breaking the rules were intimidating that perhaps they could report it to the police. They seemed to dismiss it.This is very disappointing. We are all trying to fight this pandemic and blatant flouting the rules by customers and businesses isn’t going to help.Toilets had soup dispensers that didn’t work and the hand dryer wasn’t working either.

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FreyaJane123 . 2020-09-26

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3 vegetarians and 1 carnivore enjoyed a yummy lunch. Full veg/vegan menu. Really tasty and good value for money. Friendly and helpful staff. Would recommend.

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rachelandjason . 2020-09-24

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Absolutely love the snug. Sophie and Aimee are incredible servers. They are so attentive and fun. The snug is a great bar. Recommend to everyone. 10/10

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Q6093WXalexn . 2020-09-20

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I have been to the snug in St Albans on three different occasions in the last couple of weeks of August and all 3 times were just as disappointing. My biggest point would be just how rude and uninterested the staff are. They are more interested in dancing with each other than actually serving anyone a drink. About 8 of them were stood around chatting on all occasions when I could see that a few tables were trying to get their attention. Was charged for doubles that I didn’t ask for and assumed would be singles as I hadn’t specified. Cocktails are pretty crap and way overpriced. Nearly £11 for a margarita that came in a short glass rammed full of ice! Were told that we had to leave our table and stand outside the back after we bought our second drink as they had mixed the tables up and the booking was here but when we left the table was still empty! Very disorganised, below average drinks and terrible staff! Don’t waste your time or money, loads of nicer places to drink in St Albans.

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262elliet . 2020-09-17

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Very limited cocktail menu tonight. None of our choices were available and although the waitress was lovely, very disappointed that we had to choose from very few options. Would have gone elsewhere if we told on arrival

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onlyonepony . 2020-09-14

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do not come here, came here first of all on Tuesday night, and waited 20 minutes for someone to take our order (couldn’t go up to the bar for coronavirus rules) and no one came so we left! Tried it again on Friday night service terrible again, made us sit in the rain despite many free tables that were ‘booked’ weird you can’t swap bookings around. We opened a final tab and asked is this okay? And they said yes of course without telling us we had only 10 minutes left??? Also strange that walk ins can stay however long they want but when people follow the correct procedures and book a table we have a limit. Slow and bad service that isn’t fair and doesn’t make any sense! Managers and team aren’t very friendly AT ALL apart from one girl who was amazing (blonde hair with space buns).

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powtothepow . 2020-09-04

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Zoe was our waiter for the night and she was ever so friendly and so funny, she helped us choosing drinks and let us choose our favourite song to be played! We were late for our table and she helped us have it extended no tip could cover our experience at the snug for this night! Ps happy birthday Zoe! Best waitress about

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kellymL5276UH . 2020-08-28

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“Went to this bar on Friday afternoon for a quick drink and snack with my boss, weather was not great so could not wait to get inside in the warmth! Atmosphere was great until I found staff members being quite ignorant towards me I kept trying to get their attention but felt ignored, me and my boss often pop into places during our lunch hour but I think the staff need to be more attentive to their customers, other then that the place was very well kept”

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Sarahorange1216 . 2020-08-28

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very covid safe! staff are really friendly and helpful. perfect service! a great selection of cocktails even though it’s currently a reduced menu. the new ‘jelly babie picnic’ cocktail is absolutely delicious! only downside is the lovely food isn’t served right now because of the reduced menu but the food is usually great on previous visits! no complaints whatsoever.

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katiemarielily . 2020-08-28

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We went to the snug for some drinks on saturday night. Aimee served us all night and was absolutely incredible. She went above and beyond to ensure we had the best possible experience. We cant recommend her or the bar enough! 9/10

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JoeWatt4 . 2020-08-12

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Popped to the Snug bar for some pre dinner cocktails for our anniversary. We booked a 2 hour slot as we didn’t know their policy on walk ins but arrived and shown to our table and given a whistle stop tour of the new “rules” by a lovely lady. Drinks menus were on a QR code which was a great way to not have to deal with handling menus and all the staff and cocktails were lovely. Plus as a bonus it was 2-4-1 on cocktails all day! Only downside was the toilets were awful. The ladies cubicle are tiny and the floor was completely wet with loo roll everywhere and the toilet seats very dodgy. They also smelt bad and reminded me of a bad night club. My husband said the men’s weren’t much better either. But overall the cocktails and staff were fab!

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becca111090 . 2020-08-11

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Sophia R was serving our drinks she is amazing! Very quick knows the menu well. The bar had lovely drinks amazing cocktails and a really good atmosphere. Also good music!!

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Matildamaym . 2020-08-08

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Me and my friends were served by joe at snug, best service ever! He was so friendly and was giving us recommendations for the nicest drinks, would definitely recommend! Service like this makes the night worth it, we loved it!

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Q4445CPsophieb . 2020-08-07

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Me and my friends were servers by joe, at snug st.albans. He was so friendly and knew the drink menu off by heart. So was able to advise us the best drinks. Honestly, made my night fun and easy!!

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Libbygrace123 . 2020-08-07

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Was in the snug this afternoon and since pub have been re opened we have been making our way through town. I work in a pub myself and know how stressful it can be at the moment. Just wanted to take this time to say how lovely molly was from when we first checked in to leaving she had a smile on her face and made everything easy and comfortable. Thank you molly and the rest of the snug team for a lovely afternoon

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Holliekaygrimward . 2020-08-05

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We booked to come for Saturday evening drinks as our first night out after lockdown. I was so impressed with the organisation and safety measures in place. It really put our minds at ease being out during the end of pandemic. Amy ensured we were well looked after through out the night and the cocktails were very well made! I have ordered cocktails from the snug before we were confident enough to visit the bar our selves and would recommend the delivery service and visiting in person!

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Oliviasweeny . 2020-08-04

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I received outstanding service from Aimee, she was fab! Really recommend the bar! Great cocktails too

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607harri . 2020-08-04

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All staff are always so friendly and welcoming. Drink are always lovely and such a nice atmosphere! Adaptations have been great around COVID. I need to give a special mention to Aimee, she greeted us with her big smile when we walked through the door, she explained how the table service works, she was extremely helpful and smiley which was so lovely to see. With everything happening, it was so lovely to have some normality and really be able to relax and enjoy! Thank you and can’t wait to come again!!

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Lucylucy6781 . 2020-08-04

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This was my first time back since Covid and I can not praise the team enough! Everything was carefully thought out with the scanning menus & table service. Myself & my friends were very impressed. Amy greeted us at the door and was warm and welcoming, showing us to the table and explaining everything. The guy who took our orders and was very polite and considerate. Over all we were very happy with the service and we can’t wait to go back!

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NicoleHxoxo . 2020-08-04

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Was a bit apprehensive about going out with the current climate but felt really safe with the measures taken. We were served by Sophie S who was an absolute star. Hopefully be back soon for anther enjoyable evening.

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HannahSmith1222 . 2020-08-03

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The team were really accommodating. We got seated quickly to a table and Sophie S was our waitress. Her service was top of the game, she constantly checked how we were, her service was amazing. We felt well looked after at the Snug in St Albans thanks to Sophie S.

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katiemarie321 . 2020-08-01

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Joe and James were extremely friendly, and made special exceptions for me and my friends. This our local bar, recommend 100%

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K8089AZmattd . 2020-07-31

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Absolutely fantastic social distancing rules, coupled with a fantastic table service from Chloe. Highly recommend the cocktails.

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T6895AUamywj . 2020-07-29

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Drinks were great but way too much ice. Server was so rude to us. Put service charge on without asking. No toilet roll in toilets so had to use kitchen roll! Don’t know her name but every time I have been before staff have been nothing but nice. Aimee is a lovely member of staff from the other times we have been credit to her she’s always friendly and smiley but the other girl ( not the blonde one) was rude and blunt. Rushed payments aswell

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Departure39482618474 . 2020-07-28

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Gemma was an attentive and happy host! She always ensured our drinks were refilled and our needs were meet. Food was really nice and nothing was too trouble! Gemma always had a smile and our randon requests were always met happily. She was fab!

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Wendyx1978x . 2020-02-29

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Had an evening of Christmas party here and the drinks were nice and decent prices. Place a little sticky and toilet tiny that you can hardly get in! Overall enjoyed as very convenient in centre of town, could do with a little more cleaning and more attentive staff. The building looks lovely from outside but the inside is trying to be modern yet the style didn’t feel right.

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Just S . 2019-12-29

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we went to the Snug when we were in St Albans on Saturday. The staff being a little slow with our orders were generally very helpful. The fish finger sandwich with slaw was lovely.Unfortunately the whole event was let down by the wine served in plastic glasses! At £6.50 per glass you don't expect to be served in plastic. When we questioned the waiting staff they said it was to save money due to numerous glass breakages with cocktails and wine glasses. This is really not acceptable at the price they are serving wine. I don't mind at a festival or even in a garden in the summer but really if they want to serve good priced wine and cocktails they need to go back to glass and especially not at lunch time.

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Janey M . 2019-12-17

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went into the snug for a few catch up drinks last friday with a friend, only intended to stay for a few however ended up staying all evening due to the amazing atmosphere and friendly staff. whist standing at the bar, my drink had disappeared due to staff cleaning, i made one of the male bar tenders aware of the situation, and couldn't of been happier to help by replacing my drink. would recommend to anyone who loves a cocktail (especially the pina coladas), and a fantastic night out.

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btomkins . 2019-11-14

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I visited the snug on saturday 9th November with the intention of treating my friend to a few drinks for her birthday........unfortunately she had a panic attack when we were outside and I grabbed a chair for her to sit down as she couldn't move and was struggling to breathe......whilst we were tending to her and trying to get her through the attack some jumped up jobsworth said we had to move because we were blocking the fire exit.......now I respect health and safety and there's policies and procedures etc. I explained to the jobsworth what was happening and I was frightened for my friend and wasnt sure whether we should get an ambulance or not (it was this bad!) The jobsworth told us he can't allow our friend to stay seated where she was because of the fire exit and we were blocking the way.........I told him i understand etc but what do I do?? Again he reiterated what he just said.......I appreciated what he said however not once did he ask how she was or if there was something he could do to help!! I'm not asking for much - just a few more minutes maybe and the offer of a glass of water? - and it was a scary experience for me and the girls we were out with plus my friend who was having the attack!We were able to move elsewhere but this left me so angry and the jobsworth didnt have the decency to ask how my friend was!Later on I went to the ladies and my God even if you were a size 6 and 5' 1" you would have struggled to get in and out of the cubicles! The floor was covered in God knows what with tissue paper mulched into the floor. Absolutely horrific customer service and somewhere I would never visit again and will go out of my way to tell others of my experience!

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X9036GXlouisec . 2019-11-10

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Whoever does marketing for this place is doing a superb job, the gaff is nothing like it appears online. Dark, cold and poor bartenders. Unwelcoming greeting from the clueless staff, left 5 minutes after arriving. Will never return. Promised so much and returned so little, shame.

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AndrewJames07 . 2019-10-27

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The smashed avocado with eggs on sourdough bread was more onion than avocado. Onion not listed as ingredient and tasted overwhelming. It was cold too. Husband’s fried squid tasted of deep fat fryer oil. Not nice and not recommended.

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SanSan2013 . 2019-10-26

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Rude staff don’t bother . 10 of us wanted lunch today but didn’t bother as girl in charge just rude. Certainly not worth bothering with during the day. Plenty of other lovely places in St Albans with cheerful staff.

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monterosawellington . 2019-09-28

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We were tempted in one sunny Saturday afternoon by the cheap cocktails which are, admittedly, a bargain. The atmosphere is dark and oppressive due to poor lighting, which is a shame as it is a lovely old building with plenty of nooks and crannies to tuck in to for a good natter. The decor is not to my taste, bedecked with the sort of chintz usually reserved for a teenaged girls bedroom. But the worst thing is the smell. Like a car park stairwell permeated with stale urine and vodka red bull. The whole place gives the impression of a run down fun fair in an austerity ridden sea side resort where any ambition there once was has been left to rot long ago.

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Snarl86 . 2019-09-14

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Didn’t have a number of beers on. Took a while to find what was available. Three is us in the party. Service was totally inept and drinks were not good. Left, and I can promise never to return.

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Francis D . 2019-08-30

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What a grubby little pub with sticky tables. The staff were not welcoming in the slightest and quite rude. The food was very basic and not particularly tasty. Don’t bother.

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Wes05 . 2019-07-23

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We decided to come back and see if things had improved since last December and was shocked to see it’s worse, does anyone from this pub read these reviews? We came for the happy hour cocktails which although 80% ice are pretty good value, sat in the garden and was greeted by a continuous waft of sewage from the toilets, the female toilets looks were broke and no loo paper but you could smell them from outside. They must make enough to cover a refurbishment to the toilets and in such a prime location too. I wouldn’t recommend and I certainly wouldn’t eat here or buy cocktails at the normal price either.

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FloydOnForever . 2019-07-13

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If you want to remortgage for a bottle of ‘house’ Prosecco this is the place to come! The toilets are a health and safety hazard with only one in use for a busy bar! Vile smells clearly not checked as they should be. Would not recommend to my worst enemy. VERY disappointing for a bar in the city of St Albans!

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laurenexxx . 2019-07-12

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Had a quick lunchtime meal in this pub, it was shockingly bad, looked and tasted like a microwave chicken burger, sent it back and got a refund. The pub itself is very charming, and staff are super friendly.

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Marthajones09 . 2019-05-05

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Family lunch, food took ages to come out and when it did the hamburger and chips was like a kids meal and tasted horrible, my wife was disappointed with her meal as well bit of a dirty dive wouldn't go there again not even for a drink

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pointblank123 . 2019-03-28

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Popped in for a beer before going to dinner. Not a lot of space inside, tiny sitting areas. Much nicer places in St Albans.

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Filby74 . 2019-03-11

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Good cocktails when you pay half price for them. Friendly staff. The toilets are horrendous not only are they tiny, they stink, but the locks are still broken (not I said "still" = I was here a year ago and they were broken then too). There is one soap dispenser between 2 sinks, and one hand dryer in the corner of the world's smallest bathroom.

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rebeccachurch88 . 2019-03-10

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Locale tipico inglese, ideale per bere un drink post cena. Ampia scelta di alcolici, personale giovane, gentile e sorridente. Super Pedro!

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benedetta_crovace . 2019-01-29

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To all those that read this: please avoid at all costs.

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Oldmanmilly . 2019-01-01

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Pleasant, well presented food. Portions on the small side but not generous. Fresh and tasty. Good staff. Nothing more remarkable. Male toilets a disgrace. More ammonia than a hairdresser!

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colinl961 . 2018-12-31

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Came in here with friends, looked a bit shabby but didn’t want to judge too quick. Friend sat down on the booth chairs in the little dark area by the bar and a mouse shot out from under it and ran under the wood burning stove. Never left a place so fast in my life! Rodent problem, might want to avoid it.

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Victoria C . 2018-12-21

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We recently had a family birthday party in the marquis area of the bar which was very disappointing. Having revisited the venue the prior day , the place was warm, toasty and well presented which is what we expected. Unfortunately, the following day on arriving at 1pm for our event, none of the heaters were on and they hadn’t set up the place. The food we ordered was expected to arrive at half two and was late. By 3pm we tried to order mulled wine and were told they had ran out, which is surprising for a Saturday afternoon during the festive season. Our reservation was planned until 4pm and by 15:45, whilst we were still eating , waiters began preparing the area for the next event , scheduled at 7.30pm ! Evidently, by the time they show up , the area will be warm , prepared and look presentable. The food was alright but not much to talk about. Overall I would sadly say this is not a place to have a decent family time.

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Bolatito27 . 2018-12-15

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We came here for their 2 for 1 deal on cocktails which were very tasty but far too much ice and hardy any drink. Staff were friendly enough but what let’s this place down is the hygiene. The general cleanliness is poor with cobwebs and I even saw a mouse but their toilets are vile, I even wedged the men’s door open to let the smell out as I could only use them by holding my breath. I’m not sure if the kitchen staff have their own toilets but if they are using these then I would never eat here.

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FloydOnForever . 2018-12-08

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Had a nice lunch (although waited half an hour) fish and chips and a spoonful of mushy peas(£7). Small portions but nice food. Lovely person behind the bar (didn’t get her name but had long hair) - she was really chatty and very helpful!

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lking7108 . 2018-12-01

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Not been to this bar in many years and unfortunately not really missing much.. the place stinks, needs serious refurbishment and drinks are expensive. One of the bar staff threw a load of left over drinks while walking past me and a friend, no apologies, totally oblivious. Up your game, plenty of nicer places to drink in St Albans, avoid!

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Gallo859615 . 2018-12-01

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I came here with my friends to grab a bite to eat as we were visiting St Albans for the day. We eventually found a seat with the waiter immediately asking us for drinks before we had even taken our coats off. With drinks still on the table from the previous people it took the waiter (Lizzie) 10-15 minutes to take them away and this was only because our drinks had arrived. The food was lovely but I am disgusted that another member of staff tried to take our food away whilst we were still eating! And commented “I’ll be back in ten minutes and you should be done”. Me and a friend used the toilet before we left and I would advise anyone going there, DO NOT USE THEM! They are horrendous, the floor was wet, they smelt awful and only one toilet actually worked. And when you did get into the toilet the tiles were all cracked and some even falling off. Wires were also taped along the bottom of one side of the wall.

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clairehazelden2 . 2018-11-18

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We've been going here for years but I don't think we've ever eaten in here. We popped in for a quick lunch whilst shopping. The food was good lunch pub grub, nicely cooked and served by very friendly and helpful staff. The only downside to the place was the extremely smelly toilets.

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Paul C . 2018-11-10

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Not sure where to really start with this one.

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414jurisd . 2018-10-28

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Two for one cocktails in Happy Hour means great deals but also long queues at the bar. As each drink is made on order by the skilled bar staff it takes a while, but it is worth the wait!

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637ianf . 2018-09-17

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Was in St Albans went in 4 a pub lunch we both wanted a Guinness they don’t do it no lemonade I wanted a BLT sandwich hubby wanted a fish finger sandwich excuses was they r changing the menu so he had a BLT sandwich with chips the girls never stopped talking on there mobile phones all the time toilets was filthy men’s & woman’s paint flacking off ceilings it needs a good clean every where in the pub food came down in the lift girls was talking food cold sent it back the environment health needs 2 go in big time a BLT has bacon mayonnaise tomato lettuce it had boiled egg disgusting that pub needs 2 be shut down

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206tjs . 2018-09-15

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Over the years I've eaten here several times and been impressed with their food, particularly the delicious chicken pasta dish. With this in mind I took my visiting cousin here for lunch mid August!! Barely any food options so we chose 3 small plates; humous (ok); three way pork (smallest pot imaginable with the thinnest slices of sausage and chorizo I've ever seen) and two potato skins (basically half a medium sized potato) burnt at the edges with little to no filling.  I was aghast, it was so bad we just laughed! So having already ordered a bottle of wine we stayed put and ate what was edible. However, 5 weeks later I still can't believe we didn't complain - hence this review. I think at the time we were in shock, and the barman who took our order and served us was, I think, new and was extraordinarily polite, courteous and a tad nervous so would have felt bad for him. The ingredients must have cost between 50p and £1 - unbelievable and such a shame!

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dalec241 . 2018-09-09

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I’ve been here a few times during the evening at the weekend when it’s so busy that it takes half an hour to order a drink and you struggle to find somewhere to sit. The cocktails are still great, the staff are still lovely (it being so busy is just a testament to these things!) but it’s much nicer to go during quieter hours. I was there on a Tuesday at around 5.30pm and it was so quiet AND there was a happy hour, which is great as the cocktails can be a tad pricey. I love the lychee martini, would recommend!

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lucyvpd . 2018-08-15

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Upon walking into the 'Snug' I felt immediately at ease as the lovely bar lady spoke to us straight away followed by her gentleman colleague. I ordered our drinks and some food (the Squid) and as I had ordered Guinness she informed me it was not draught but rather 'surge cans' which although not as good as draught are still, in my opinion a genius of an invention which I still enjoy greatly. We all chatted as she surged the Guinness and another chap (another colleague perhaps?) joined in and upon my interest began to explain the science behind the surging process. Brilliant!

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Mark B . 2018-08-11

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It may be a city bar but I had a lot of money to spend but they didn’t want to serve ... we even had a chance to build this

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SussexFriends . 2018-08-09

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Visited on a Saturday morning with my partner and we both had coffee and English breakfast. The server was very nice, polite and helpful. Decor was in need of some attention and tables seemed a bit hap hazard. Coffee was not good and when our food arrived the bacon was absolutely over cooked until it was rock hard. The rest of the breakfast was ok but I just felt that I had wasted £18. Looks like a fun place to have a drink but would not bother going back to eat.

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Debzi27 . 2018-07-29

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I went here before dinner with a couple of friends. There appeared to be plenty of bar staff, 6 in fact, however, it took 15 minutes of waiting before we were served. At least 3 of the staff were just chatting & wandering around behind the bar. The place is ok but don’t visit if you want a drink in a hurry

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Haze E . 2018-07-28

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Definitely the place to go in St Albans for any cocktail you can think of and then some more. This was a quiet Monday evening, so there was less atmosphere than there must be when it's busier. It still seemed to take a long time to serve the drinks, but that's what happens with cocktails. The décor is a bit basic and a bit tired, but of course you wouldn't notice that if the place was full. Prices seem about right for cocktails.

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Nicholas H . 2018-07-19

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We popped in on a sunny Tuesday night and sat in the garden. Ordering the tapas deal of two small plates and a cocktail for £12 each. After our last terrible tapas experience at the Blacksmith's Arms recently, it was with a certain amount of trepidation that we waited for our food. The food arrived quickly and it was a pleasant surprise that we enjoyed it all. We had the kimchi prawns, quesadillas, Brazilian soft shells and three way pork. They were all pleasant dishes, with for us the kimchi prawns being the highlight, although a slightly bizarre choice of serving it with coleslaw with crème fraiche rather than mayo, the coleslaw was itself very tasty, although perhaps a better accompaniment to some of the other dishes. Looking again at the menu online, I can see the prawns were meant to be served with kimchi pickled cabbage, so I don't know why this didn't happen. It was early on a Tuesday night, with the World Cup in full swing and not (to my knowledge) being shown at The Snug, so they were not busy and most customers were having cocktails rather than food; so the kitchen should not have been in any way under pressure (to give some kind of credit to the Blacksmith's Arms, on the day we had a bad experience there, they were busy). Unlike when we went to the Blacksmith's we actually both left having eaten a sufficient amount to be satisfied! Oh and the cocktails were lovely.

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Wildflower26 . 2018-06-28

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Having been refused decent food in the cathedral we found this little haven from the madness outside.

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waitykatie . 2018-06-25

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Have been here a few times when visiting friends. There is an amazing cocktail menu and the 2 for 1 cocktail happy hour lasts 3pm-7pm. The food here is great and the staff are really friendly. It can get very busy but you can reserve a table in advance, which is good if there are a few of you. Ladies toilets are okay but could be better. Overall, we love this place and is our must-go bar whenever we are in town.

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Catherine M . 2018-06-19

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Cocktails at the Snug bar are absolutely amazing! We had ice cream cocktails and juice based ones too, which were very tasty and had just the right amount of alcohol. Service was good. The indoor seating area, however, wasn’t particularly comfortable. We booked a table for 7 and the set up wasn’t ideal either. Booking beforehand is advisable as they fill up quickly. There is a small outdoor area, which I’d suggest booking when the weather is nice.

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Sunita B . 2018-05-08

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Popped in here on Sunday and was plesantly suprised to find out all the cocktails were 2 4 1! Great. Stayed here for a wee while having a few cocktails with my partner. They were lovely and the starters/small plates we tried were nice too. Staff were welcoming and asked us several times if we needed anything.

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Lynz1987 . 2018-03-13

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