Spice Valley in Blaenau Gwent

Very disappointing experience. Ordered around 8pm via Just Eat to be given 1hr wait time. Have had deliveries before that have taken 1/2 hours so expected that but ours arrived just before closing at 11pm. No communication whatsoever as there was no answer to the phone despite trying at several different times. The app updated twice with “delivered” when it hadn’t been. Food was also disappointing this time as it was barely warm. The Madras had no spice to it and Rogan Josh just tasted like tinned tomatoes. A massive shame as food has usually been decent but it seems they are putting quantity over quality which is a huge shame.

Ordered at 7:10, didnt turn up till 10. Couldnt get through to restaurant as line constantly busy. No apology for late delivery. Wont be ordering from Spice Valley again!

Lovely food and very quick delivery!

SLOW, UNRELIABLE SERVICE AND ISSUES WITH REFUNDING - STAY AWAY! 21:09 - Ordered a takeaway, 2 curries, 2 rice, one chips, one naan. 22:05 - We called as we still haven’t received, they said it would be here in 10 minutes. As the driver dropped off the curry, they mentioned they were short one curry and told us it was out for delivery. 22:19 - we called to ask where the next curry was. They said it’s out with their driver. 22:45 - we called again, it still wasn’t here. We ordered through their website and requested a full refund where they said they were unable to as it wasn’t through Just Eat or Deliveroo. We had multiple conversations with them leading into 2300 to no avail. Awaited a return phone call at 2320 saying they wanted the food back for a refund and they’d return it in cash. At this point we threw the food out and had gone to bed. After explaining this they said they’d only refund £20. We didn’t eat the food as it was incomplete and we waited for the other curry to be able to sit and enjoy it. By the time it was resolved the food was cold and inedible and thrown away. £43.80 we paid for the food and the time it took and the service we received was SHOCKING. I have enjoyed their food on times but I have to say over the years we have experienced this kind of thing before. There are far better Indian restaurants in the area which will give much better service and have a lot more morality. Absolute last straw will never order from them again.

Arrived on time, boiling hot. Best indian around!

Beautiful food and so happy you went along with my plan she wondered how you knew it was her name and birthday lol thankyou so much for your kindness

Amazing food. The best Indian I have ever tasted. Will 100% be ordering again. Highly recommended if you want quality food

Food was very hot and very tasty, the staff were also very friendly when collecting

I’d just like to say a massive thank you for the absolutely stunning meal you delivered lastnight my self and my wife really enjoyed it highly recommend super quick delivery everything we ordered was really fresh and very tasty we will be ordering again in the near future thank you very much regards Paul

Lovely food, first time ordering and will definitely order again. Thank you

I called the restaurant and they cancelled tje order. But the money has been take. From my account i need a regund

Best chicken I've had since I can remember. All the other dishes are top notch. Really great food recommend highly.

Food was not worth the money good delivery but there was no flavour to the food at all and naan bread was doughy

fab food brilliant service as always

usually the food is great. however, on this occasion the food was over 2 hours late, cold and the meat was tough as rubber. we called the restaurant twice and both times the woman on the phone was dismissive and rude. Really disappointing as we had such good experiences before this.

Arrived 3-1/4 hours late. Kept getting told it was going to be delivered in 20 minutes. Absolutely appalling.

my name is Andrew oleary they delivered my food within 15 minutes and it smelt like rotting lamb the rice had just been brought of the fridge this is not acceptable the food has gone down hill stay clear

Great food was hot and tasty - would use again . Thank you

I had to wait one hour and fifty minutes for the delivery. I was ok with an hour and a half but I feel this was taking too long

had to throw all the food out tasted disgusting 😔 never leave a review anywhere but had to on this.

service provided is excellent, food delivered before expected, was hot, and very good quality.

really really really bad service so dissapointed

Restaraunt were impolite, no answer given as to why so late, just 10 15 minutes more. Cannot understand why they did not ring me.

beautiful and hot .be buying again soon

food was amazing only problem was my missing pompadoms xx

the order arrived 1 hour early and the poppadoms weren't as fresh as they could have been

Couldn’t eat food as note were not read and food contained ingredients that was asked to be kept out

The resteraunt rang me to say they were vry busy and my ordr would be delayed.

amazing service. Food from spice valley was excellent.

very tasty food and a very pleasant happy delivery service

Korma was like water with no flavour. Onion bahjis were cold

Cold, greasy and swimming in fat. Do not recommend at all, don't waste you're money.

food was cold, will not be ordering again from this place

so lovely, still boiling when delivered !! favourite indian.

lovely food as always, delivered quickly

Food was good but rice was missing from my order

Food wasn't the best this time. quite disappointed as usually it is lovely. salad wasn't fresh the tomato had black inside it.

Food arrived in very good time and it was still very hot, friendly delivery service, everything I ordered tasted wonderful, compliments to the chef.

excellent again guys, your tika massalla is just as I like it and the valleys special is spot on, kemma garlic nan amazing.

My partner loves the flavours and spices he really loves Indian

We always order Indian takeaway from here. The food is always tasty and good value. Never had a bad takeaway.

The food was lovely and hot. Delivery driver very polite. One of the nicest we’ve had from Valley spice.

Incorrect food delivered, the entire order delivered was wrong

Food was lovely, the delivery was very bad. It was updated as late twice and was still later. If we have known it would have been over 2 hours for food, we would have cancelled and gone elsewhere. (Ordered at 18.00, estimated delivery 19.20-19.40, arrived 20.25) Delivery driver however was very apologetic, and very friendly.

Food was very nice and would definitely order again if it wasnt so expensive

Great food as always & it arrived a lot quicker than estimated. Highly recommended 👌🏻

We were away on holiday and ordered to the accommodation. Food was OK, bhajis were excellent. Ordered two spicy Poppadums in addition to what we assumed would be free plain ones for a £60 order but there were none and no dips either. Naan bread was missing and the refund is useless as we don’t use Just Eat at home, we live too rurally. Over £5 for rice seems a bit steep.

Completely inedible disgusting food. The chips were full of grease. The chicken tikka was bland. The naan bread was basically dough completely disgusting will be reporting to the food standards agency, there was a bone in the chicken tikka I now feel completely sick. Never go here, will be taking this further with the food standard’s agency.

Absolutely love ordering from here food always delicious and arrives hot early delivery which is lovely will always order from here

Waited more than 60 minutes foof was lovely but waited 2 hours and 30 minutes

The quality of food has always been to my liking and the flavours are sublime! Generous portion sizes, although prices have increased beyond what is usually expected recently, which makes things a little off putting but when the mood is there, its always worth the price!

2 hours late. Had to ring up to find where my order was? Ordered on a Thursday at 10 to 6….not a common day for a takeaway or time so I’m not sure what they were doing with my food? The food was pretty tasty. But I won’t be ordering again.

Very tasty. Great value. Generous portions

Waited 2 and half hours for food to come

Friendly service lovely food as always

Hot tasty once again an excellent meal

Absolutely delicious would definitely recommend and would order from them again for sure.

Gorgeous food. Regular customer. But disappointed at spending £45 and not even getting some poppadoms added in ?

Food tasted excellent and was tender too. Served piping hot and on time. Very impressed and would use again.

The restaurant forgot two dishes from my order and had to ring them to remind them. They apologised and sent them out 20 minutes later.

Such tasty food always delivered with a smile!

Really good food guys, the special curry was top notch loads of meat arrived quicker than estimated delivery. Will be back

Absolutely awful. Delivered early no curry. Phoned them they did send curry out but everything else had gone cold. Wrong naan. Curry was horrible waste of £30

Excellent service and quality food

Delicious food and fast delivery

The food was great, but could have done with being warmer. Probably down to being nearly 30 minutes late, the delivery was really bad.

Arrived on time, boiling hot, and was amazing as always.

The curry was great quality, they did mix up the order pilau rice wasn’t provided but an extra naan bread, but didn’t disappoint the quality of the food and would use them again and recommend to others

Food is stunning nice size portion everything was hot when delivered highly recommend best food around.

Lovely food and plenty of it, great value for money will definitely recommend this place and order again

Food is lovely. (Especially the mixed kebab). Driver was pleasant and polite. 9/10 Excellent. Would recommend.

Fabulous hot, tasty food, thanks 😊

Was waiting over 2hours for food. I would like a refund, this is not acceptable.

Great food amazing service food always tastes soo good 👍 😋

A bit pricey but absolutely delicious!

Hot food, good quality and correct order 👍

Where do I start? £4.50 for the same chips I have in my freezer but at least i cook mine properly. Ordered keema naan and got coconut which we don't like.... And the Cury was bland. First time ordering and will be the last. At least the delivery lady was nice and polite. If I could give zero stars I would.

From a Pakistani National who knows the authentic Indian flavours : good size portions, the flavours are very close to authentic just needs to be more spicy. Biryani is more like Pilau but flavours are good. Overall 7/10

Was the best we’ve had in a long time, food was fresh and hot, best naan bread I have ever tasted, lady on counter was so polite, would highly recommend

First time I’ve tried Spice Valley and it was the best curry I’ve had in a long time. Definitely will be ordering from them again

They delivered veg samosas instead of meat ones that I ordered

Absolutely delicious, highly recommend

Good food but not worth the 2.5hr wait from order to delivery

Usual excellent quality and service

Order accepted. Estimated delivery time an hour after order. Fair enough. 10 minutes before this scheduled time I was rang by take away to pick it up. I couldn't my guests from London and I had been drinking alcohol. They then asked for another hour. The hour cam and went. I then contacted Just Eat. Another 30 minutes added to delivery time. With 2 minutes to spare food delivered, 2 1/2 hours after the original order. My guests had left by this time as they had to catch a taxi. Very embarrassing for me. Some £30 of my order wasted.

Great food, shame it took 2 hours to get here

Food was an hour late, 3 hours all in all and they’re only 13 minutes down the road. Appreciate that they had driver difficulties however the order should have been refused and not accepted if they cannot keep up with orders. It took for me to call them for them to reach out with an explanation that my food would be another hour before it reached me. Again not good I don’t mean to dig, but I paid £16 for a meal that took 3 hours and the rice was burnt. No offer of a refund, no extras given. Am disappointed

Food is lovely. However, we waited 1 hour & 40 minutes for it to be delivered!

Stunning FOOD... GORGEOUS ONION BHAJI's

Not happy with thw order we had items missing

Hot and packed with care, delivery kept me Up to date with time, food was delicious and deffo be ordering again

Honestly never had a bad meal before today . the tikka masala was terrible chicken so tough and the onion barges were burnt

We had to chase our order because it was late. Food wasn’t up to its usual standard. Starters poor with no salad.

The food was passable, but the delivery was an hour late. The restaurant refused to refund any of the money saying there was heavy traffic despite the fact that I preordered hours in advance and the order didn’t wave the restaurant until ten minutes after it was originally scheduled to arrive.

Terrible meal - pompadom not crispy everything freezing cold! The paper bag came inside a plastic bag I took the paper bag out and it was soaking wet. Everything fell out and fell onto my cats bed which is now covered in curry.. I have taken a photo and can send it to you.. I want a refund!!!!!

Delivery was a little late but as usual the food was perfect well worth the money .

Delivered in good time and hot. Food was excellent , well cooked and quality ingredients.

First time ordering and the food was lovely

Lovely food, not too expensive, delivery early. Will definitely be ordering from Spice Valley again.

Food was lovely, still piping hot even being 25 minutes away