Based on 2.606 opinions finded in 2 websites
Based on 2.606 opinions finded in 2 websites
Opinions
We went for our 10 year old birthday and we all loved it. The food was excellent the service was brilliant all the staff were friendly especially Sophie who served us. Definitely recommend as we will be going again. The nachos were amazing!
Bryn c . 2024-02-18
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Very enjoyable night. Staff were all excellent - very attentive and played their 'cowboy' part. Decor nicely done and food was very good - couldn't fault any of it
Geoff C . 2024-02-18
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The place has improved since the last time I went, but the new layout is not good the bar in the middle is a big distraction and kind of in the way when you need to get anywhere the food is good but over priced easily £20-£40 a person plus drinks so it’s not a cheap place my any means and I wouldn’t say it’s worth the price but if they lowered the price by £5ish it would be more reasonable
Harry Mason . 2024-02-17
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Thank you Harry, great service, great food and a great environment. Many happy faces were seen amongst ours this V day. In a struggling industry, places like this will be the last standing when offering this great experience
I3361WCjoshuac . 2024-02-16
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The service from will was great! Really friendly and helpful, he made the night much better despite the restaurant being so busy we were served very quickly!
PAndyP1_2_3 . 2024-02-14
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So I had read a lot of reviews saying it was bad for gluten free but I was desperate to try this place. Albeit, the allergen menu online was very confusing. However, my experience was that it was fantastic for GF. The servers knew what was gluten-free, and if they were unsure they checked and were very thorough, my food was clearly labelled gluten-free and the burger bun was one of the best gluten-free buns I have ever had! There was plenty of choice, and I felt safe, eating here as a coeliac. Thank you!
Zillah Charis . 2024-02-14
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It was nice food wasn't great but OK drinks were nice
Suzie Stephens . 2024-02-10
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Great food, brilliant staff fantastic music and atmosphere well worth a visit. Value for money you actually get a great meal at a fair price top notch
Kam Wisniewski . 2024-02-07
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It was our first time visiting and we would definitely go back. The staff were so attentive and friendly, the food was so good and the birthday belly buster was a great experience. Within the first 20 minutes my daughter had split a milkshake everywhere and this was cleaned up within 5 mins. I could not fault the service in anyway. Great experience five out five from me 🥰 We visited early afternoon / early evening and was a good time for our three year old. Just so much for her to see and she enjoyed having a little dance.
Emilly S . 2024-02-06
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I'm afraid that the service wasn't good at all, very expensive and they even had the cheek to add a huge service charge which I refused to pay. Time between course was far too long without any explanation. Not good enough.
Ian Reed . 2024-02-03
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First time for myself went with my grandaughter it was her birthday 7th,4 adults 4 children,£270 plus £30 service charge for 10 people we were only 8 all together ,waited 1 half hours for food,my dinner was 28.00,had curly chips cold ribs all bone,thimble of coleslaw thimble of peppercorn sauce, joke food was cold it was cold disgusting low quality, never again load crap,Harry who served us was abrupt I was having to shout to get his attention, this place is 1 star ,plz beware to all new comers give it a wide birth.
Theresa L . 2024-01-31
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It was a very busy night there were eight of us 5 adults 3 children, we waited over an hour for are food the food wasn't that great, poor sides frozen chips a thimble of sauce our bill was 270 pound that included 30 pound service charge that we couldn't acquaint for a lot of money no starter two desserts to share . The service wasn't that great we were rushed with the ordering had to try and get the attention of staff for extra drinks over all not to great 30 pound for a steak with 2 onion rings a hand full of salad leaves a quarter of a tomato and a thimble of sauce a bit disappointing
Lee C . 2024-01-31
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First time I've been to Smith & Wester for my husbands birthday for a party of 10. The food was delicious and we order the bellybuster birthday package it was great but not worth the price in my opinion. They added service charge on which was 12.5% so we asked to take this of as was coming out to around £60 which in our opinion was too much. The waitress questioned this with an attitude which was disappointing as we were still going to tip. She ended up with a much smaller tip due to this but over all was a lovely meal.
Madeleine Lawrence . 2024-01-29
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Great place, great food, great team. Lots of enthusiasm and over the top American style vibes. Also blue moon pitchers 🍻
Alan Mitchell . 2024-01-26
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The atmosphere & service was great, the food is nice but overpriced for what you get.
Craig Anderson . 2024-01-25
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11 of us recently went to Chichester branch for my granddaughters 9th birthday. I have to say what a great time we had and that was mostly due to the waitress Sophie. She was probably the best waitress we have ever had and we dine out a lot! She interacted with all the children directly and her enthusiasm and energy levels were high for the whole evening. My granddaughter said it was the best birthday ever. Well done Sophie.
smittmum . 2024-01-25
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Hubby and I went last Saturday food was excellent. Definitely go again. We booked that day . I tried booking online on their website but said nothing available. I would ring them to see any availability.
sunny dee . 2024-01-25
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Lively place great for birthday parties and really good food . Never rush you out . Staff work hard
Julie Hawkins . 2024-01-22
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The perfect 30th birthday! Sophie our waitress was superb!! Super fun and helpful even though the place was full to the brim, food was excellent and everyone left with a smile 😊
Louis Davis . 2024-01-22
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Very good but waaay too expensive, the kids loved it staff were excellent
Mark Winn . 2024-01-21
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Such delicious food, huge portions, great value and such friendly staff! The atmosphere is so amazing, I love the decorations and staff uniforms! Got a free cocktail too Definitely will come back again! 😀
Neon_ Lines . 2024-01-21
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Delicious food and plenty of it. Clean and tidy place. Staff very helpful, will return 💯 . . . Are you curious about electric vehicles. If so why not join the largest EV community. UKEVOC co uk
Uk Electric vehicle Owners Club . 2024-01-15
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Went here over Christmas to celebrate a birthday. Party of 9 for evening meal. It did not disappoint! Wow what delicious food. Starters were lush I had the pulled pork Tacos and shared with my hubby. The T-Bone was mouth wateringley immense, recommend if your really hungry. All food came out in good time, served with a smile. Our waitress could not of been more helpful, nothing too much trouble. Atmosphere was a real bonus to eating here, felt like we had stepped into a saloon, saddles for seats at the bar. This is definitely a place to go for celebrations and large parties of people, it's a fun night out and one I will remember.
Brandon-AM . 2024-01-14
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Visited here with family for my daughters birthday. Food was fantastic, service was brilliant, staff were amazing, really friendly and super helpful. Would especially recommend the key lime pie cheesecake! Will 100% return and would recommend to anyone looking for a great venue with great atmosphere. Thanks to all the staff in the Chichester restaurant!
Caroline B . 2024-01-10
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Great fun place to eat. Very friendly staff.
Gary Goodred . 2024-01-10
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Lovely food and our server Sophie was a diamond! Always checking to ensure the food was okay and if we needed drinks or if we wanted dessert. Only downside is that they missed off things we added on and ended up giving us more food than we actually ordered, however the extra food I did not have to pay for so very Thankyou and any food that was wrong was corrected. I cannot fault the service we had. Will definitely be going again. My partner told me how thankful he was to be taken there for his birthday and said how much he enjoyed it! Will return!
Rhiannon W . 2024-01-10
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We were glad we arrived early because service was brilliant. The food was amazing and we loved the vibe of the venue. It's a pity there wasn't a dance floor though because we would have loved to do some line dancing. Will definately be back though because the burgers are the best we have had in the UK so far (we have tried in Harrogate and Manchester)
The Travelling Gnome (Wendel & Gnome) . 2024-01-06
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What can I say! Out for a birthday celebration and didn’t even stay for the birthday cake. We were so excited being the 1st time going to this venue and it is a beautiful venue, but the food was cold and the service was terrible, they had no choice but to take money off the bill and when we said we are leaving considering it was for a birthday they did nothing to try and make us happy or to stay for celebration of the cake, maybe it’s because it was new years day but really that’s not an excuse. Disappointed!
Voyage12044190756 . 2024-01-02
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Not cheap but was tasty good meal had ribs and wings with the tnt sauce 😋
georgeoi “Winn” Winchcombe . 2024-01-01
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Amazing place love the atmosphere
jack magee . 2023-12-31
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Was OK, good service but I'd say overpriced. My rice was so spicy I couldn't eat it. Half the chicken was nice and tender, they other half rough.
kerrie browne . 2023-12-29
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Great scenery and atmosphere. Staff very attentive throughout. Great portions at fair prices.
Joe Birss . 2023-12-29
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Absolutely wonderful pre-Christmas lunch! Beautifully decorated, great and attentive staff and food amazing. Husband and Father-in-law can not recommend the T bone steak enough, plus I also highly recommend the Salmon. Mother-in-law enjoyed the Chicken Melt too, which was fantastic. Overall, a wonderful lunch experience, thank you!
Jet16480804347 . 2023-12-26
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Came for the chirstmas set menu. Had a really good experience actually, service was great (cant remember the ladys name) served us by the bar. Food was great, in good time, no problems. Had a really good meal.
286stephaniem . 2023-12-19
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Steak was chewy and chips turned up in a ramekin. Had a rack last time which was great
99cosworth . 2023-12-18
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Have visited with my family celebrating sister's birthday and it was absolutely amazing. Great food and a wonderful service and the female manager was outstanding. Made our day, thank you
yvonne wolkowska . 2023-12-17
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Food pretty good, but overpriced.. staff nice and attentive. Drinks too expensive too. First time visiting and probably last.
Stephen B . 2023-12-17
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Used to love coming here a few years back, came back the other week for the first time in a few years and it has unfortunately gone really down hill. The service was really slow, and the food was really average They also don't give out the free chips anymore when you arrive which I used to love! - I hope they can get this place back to the standards it used to be because it's such a good little place
James C . 2023-12-13
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Nice food,our server Sophie was lovely
Jackie Ryall . 2023-12-06
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Was fantastic apart from a hair in my macaroni cheese... gave that back and the rest of my food was perfect.
Rosie-mae turner . 2023-12-06
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Great atmosphere, we went there for are works Christmas party, the girls drank the restaurant dry of cocktail, the food was good ,loving the sticky ribs n chicken, great staff who certainly gave it the western vide, well done to all the staff who catered for the girls with an inexcusable supply of cocktails 😃❤
Alan Clarke . 2023-12-03
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I solely travel to S&W only for nachos. Nachos used to be good - not anymore, as they have changed the way they are served. Cheese is never cooked in the middle and Chilli is hidden in the middle underneath pile or tortillas. Tons of...
Sias R . 2023-12-01
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Reasonable food for a reasonable price
BDS . 2023-11-28
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Great place.. good to take friends..yeehaaa
Andrew Statham . 2023-11-23
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Good food, good atmosphere, and good service.
Tom Crabbe . 2023-11-20
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Went on a Saturday which is always busy, good atmosphere but can be very loud and crowded. Food was amazing, plenty of choices for all preferences and allergies. Steak was cooked perfectly and over all very enjoyable. We did wait 70 minutes for our food once we had ordered which is the only downside but we did understand that is was very busy. Other than that very delicious food and service is good
Abigail Mills . 2023-11-19
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This place is really fun. A great atmosphere and the menu items are really tasty. The house chilli is a particular favourite.
Emma Groom . 2023-11-18
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Food was great. Perfect for Birthdays
Tyler Kidby . 2023-11-16
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After wanting to go their for a while we went their for my brithday and wow the decorations of the place was amazing at one point I thought we stepped into wild west 😜 hand down the best experience and food ever
Dom Thorpe . 2023-11-13
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Was ok food was poor compared to other times not much meat on ribs and not very warm. nachos where superb thou
Philip Moore . 2023-11-12
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Restauracja bardziej amerykańska niż amerykańskie.
Anna . 2023-11-12
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the food is good, but it depends on what you order. i know this place is not the place where you go for veggie burger, but it was just bad. the music was a bit too loud. ribs were fine, t bone too. maybe the problem was that we went after we heard praises about the place and our expectations were too high.
Marco Louis . 2023-11-12
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Great food, Service is very slow, they really need to hire more people as my wife and I waited 58 mins from being seated untill getting asked what we would like for dinner then another 62 mins until the food came out. Overall Great food and atmosphere ut service let's this place down
Lewis Fitzpatrick . 2023-11-09
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We have eaten here on several occasions and it’s always been just fine but after this visit I will not return. My husband and I arrived for our 7.30pm booking at 7.25pm, and were sent to the bar to wait for our table where my...
Alicia W . 2023-11-08
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Harry was very friendly and had great customer service. He always had a smile on his face.
georgia pyne . 2023-11-08
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Caroline and Alan, you have made our engagement so special! We cannot thank you enough and we will remember your kindness for the rest of our days! 💕 thank you!
Kez K . 2023-11-05
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The disabled parking and ramp are at the far end of the restaurant furthest away from the entrance you can get. We went in via a fire escape door as one of our party is frail and could not have walked the distance on sticks....
Peter R . 2023-11-04
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Very dissapointing. Expensive and very small meal portion sizes. You could eat better at Burger King. I suppose youre paying for the experience. Can't fault the staff, efficient and friendly
Global18470213944 . 2023-11-04
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We came here for my sons birthday. When we arrived we were sat quickly and drinks arrived shortly after, we were sat near bar and kids loved watching Lewis making the cocktails. Food and service was great. Big shout out to Sophie who done a...
leythorne . 2023-11-02
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Fab place!! Came for a meal for husbands birthday, greeting was friendly and personalised, all staff were attentive, friendly and fun, restaurant decor is great and food was delicious!! And £4 for unlimited fizzy for the kids was a bargain. And the happy birthday sung...
Marie W . 2023-10-28
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Was awesome food brilliant as were the staff
John Foster . 2023-10-22
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Grandsons birthday treat and we had a great time, good value for money
Andy . 2023-10-22
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I had a wonderful birthday here.i strongly recommend it for a celebration
Roy Slater . 2023-10-20
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The restaurant has a refurb lots of great cowboy features kids love it. Food is good slightly higher priced but worth it. Served by a katarina who was a top attentive waitress! Brought my old son some balloons to the table he was trying to hide from the fact it was his 13th birthday!
Jo Collins . 2023-10-18
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Great food excellent service a great time
terry smith . 2023-10-16
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Popped into S&W Saturday early evening, but was disappointed, as turned away. As they where to busy. So booked a table for Sunday evening, It was busy but half empty. Service was quick, starters where amazing as usual, my burrito was delicious,but very dry no sauce in it, my husband had the new yorker and it was so over cooked and dry he literally ate around the edges and left majority of it. It seems you have had a change either in chefs or menu as at times the standard of the food isn't as great as it used to be. The prices have gone up too.
amanda stevens . 2023-10-15
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It was a very busy Friday night. Booked at 6:45 drinks arrived 30 minutes later. Appetizers were forgotten ( we nearly walked out) but finally received 10 minutes after, then the main meal arrived one hour after. Best to book for 4pm - 5pm
Patricia Bates . 2023-10-14
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Lovely happy friendly staff , they work very hard...
Angela Craig . 2023-10-12
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We had a nice visit however I was shocked with the prices! Very expensive for what you actually get. Staff are friendly and accommodating though.
Leah Mcdonough . 2023-10-11
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Have traveled 38 states of America over 20years...Smith and Western is the most authentic Western bar/restaurant I've been to. Burger was best husband has ever had. My prawns and vegan slaw was amazing. Great portions too. 11/10 guys
Elaine Dunbavin . 2023-10-06
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Visited on 01/10/2023 at 2.15pm. Food was barely warm and well overdone, onion rings were like eating crisps, steak had to go back as wasn't cooked right, kitchen staff kept shouting for staff to take food that was sat waiting to go out for ages,...
Twinkle T . 2023-10-05
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I attended on the evening of 30/09/23 with 6 of my family. Firstly the service was quick for a busy place. We were served with our starter and drinks quickly. Then cam the mains. My wife and mother in law asked for sirloin well done...
binnfifty . 2023-10-01
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My fajitas were delicious but a few in our party of 7 said food was lukewarm and not really worthy of the higher cost here . Refillable soft drinks are good value but beer was expensive . Service was efficient and friendly and great atmosphere although music was a bit loud . Great place for a celebration
Audrey Goulty . 2023-10-01
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Came here for the first time and to say service is slow is an understatement, we spent an hour with only one round of drinks and the starters arriving. The service is probably that slow despite there being so many staff working because they are...
chelslouiseox . 2023-09-30
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Went with friends last night and Sophie was exceptional! The food was amazing, a bit on the pricey side with cocktails and the mains but you get what you pay for 100%
Jack . 2023-09-30
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Lovely young man behind the bar. Very friendly. Lovely atmosphere also
Kaz c . 2023-09-29
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Fun place to go for dinner, large portion sizes, a free cocktail offered on a Monday, very friendly staff and nice vibe. Lots of birthday singing and cow bell ringing so if you don't like a bit of loud it might not be for you but it's all good fun and the decor is awesome. Windows are all stained glass so you can't see in or out but it lets in a nice warm light
Leah . 2023-09-24
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Excellent food, service, had a great time thx
Jason Brown . 2023-09-23
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Good food great atmosphere bit pricey though
Steve Kernot . 2023-09-20
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Been there twice , the food is amazing. Grill, bbq, meaty lovers paradise
Penny SA-UK . 2023-09-19
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It was a great experience. Chicken breast was dry though. The rest of the meal was good. Margarita Monday is great.
Terri Davies . 2023-09-17
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I would have awarded more stars if there had been more attention to detail and the meals served were to a consitent standard. A family celebration of a 9yo's birthday. Our party was five three adults two children, we arrived at 06:45 and drinks order...
Stuart M . 2023-09-17
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Food was really good and good size portions. It was busy and service wasn't the fastest. But at least we're weren't rushed, and it's always a balancing act with that sort of thing.
Daniel Westgate . 2023-09-13
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Absolutely love the decor and atmosphere! Everyone was really friendly and service was great. We actually got sat near the kitchen area but we are people watchers so actually quite enjoyed watching it all unfold! My burger was absolutely amazing and my partners steak was cooked perfectly! Would 100% come again!
Jodie Pearce . 2023-09-12
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First time here Lovely food Great atmosphere Lovely and friendly service with a smile
Colin Payne . 2023-09-11
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Great for parties, and very popular and busy. But also very noisy so it is difficult to hear each other talk. Food is good but is a bit more expensive than other restaurants. Cocktails seem to be promoted but the cost does add up. I think you can get better value elsewhere but for parties this is a great venue.
Terry-David Hayler . 2023-09-09
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Great atmosphere and service. Unfortunately the food was poor. I wouldn't recommend the California burger - probably the worst burger I've ever been served in a restaurant. Dry patty and bun, and overall flavourless. Remember to pay for your parking if you're in the station car park!
Ben James . 2023-09-09
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Absolutely appalling food for the price five guys is much better at half the price atmosphere was terrible
John Beck . 2023-09-07
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The food was tasty and the service was friendly and efficient.
Maria Ackroyd . 2023-09-06
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Too loud and waited over 2 hours for our mains
Elliot Chong-Green . 2023-09-02
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Good food but very expensive....
Rob Castle . 2023-09-02
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Just Wow! On our 1st visit to West Wittering beach (which in itself is a treasure) we found this place. We didn’t have a table booked but they managed to find us one for 3 people. The food was incredible and good price. We were offered free margaritas as it was margarita Monday, totally delicious! The staff seem to enjoy working there, everyone was very happy and friendly. Great place to celebrate a birthday! My dad wants his next birthday dinner to be there, totally worth the 2hrs trip from London. I would recommend making a booking to avoid disappointment. Also a plus is that they have parking.
Ana Lucia . 2023-09-01
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Shame no cowboy hats but birthday well spent.
Tracy Turk . 2023-09-01
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Excellent service food very good waitress was brilliant
Carol Blower . 2023-08-30
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Loved our experience last night. It was our first time and would certainly we would be back again. Only criticism was a waitress slamming a drink in front of us, which made us, all look at each other and wonder what we'd done. We also had a long wait to order our food, about a hour before we got any food. Maybe a bad day for her regards the drink.
Jacqui Spearing . 2023-08-28
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I arrived in with my partner which was booked for 6 this evening, service first started out slow where I asked for milkshake and my partner asked for a diet coke so hers arrived out first but I had to wait a further 15mims during this time we had ordered our mains and still nothing to drink which we ordered our starter and main before, so I eventually received it moments before our starter arrived, so it took around 65mins for our food to arrive we both ordered burgers but mine came out tasteless and dry with no sauce and no customer satisfaction so I felt that mine was cooked early then left under a hot plate so it lost all those juices and even my partner was surprised for something that cost £22 you could even send out, then you had kids running around about 7pm pushing there way past while your eating and the staff not doing anything about it, felt like they where encouraging it so for that reason for a very poor and dreadful food service I've given this place a 1* and I won't be returning, I would of been better going to burger king.
Daniel Priest . 2023-08-27
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Great atmosphere, friendly helpful staff. Food was ok, expensive for what it is. I had the Philly Cheesesteak. It was cold and had no sauce as advertised. I also asked for a side of onion rings. Instead of a single portion, I got given the sharing plate at £ 8.25, really expensive, and too big for 1 person. I wasn’t offered the choice of a single or sharing portion. I also had 2 virgin cocktails in happy hour deal that were charged at the same price as an alcoholic choice! Not overly impressed but for the staff.
sally campbell . 2023-08-26
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Good concept, but very slow service. We had to send the main course back as it was cold. Could be so much better with better and faster service. Update: according to the manager it was cold as it has sat at our table too long. Obviously we should have started eating 10 mins before we were served.
Chris Sparey . 2023-08-26
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We had such fun we yee haw ha haa'd!! I asked the waiter what my steak was he said "its a cow boy "
Andy Donnachie . 2023-08-25
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Great food always great service and fun atmosphere
Susan Barton . 2023-08-24
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682 Opinions
Delicious burgers! I personally like the graffiti interior decor but I can't stand those uncomfortable benches to sit on...but food deserves 5 stars so I can compromise with the uncomfortable benches for a decent burger!
chickensteakssaladribscookedmeatonionoldmuststeakcreampaybellycheeseround10 Opinions
Sunny visit for some cake on the way home. Tasty slice along with ice cold drink. Friendly staff. Lovely setting for families. But I loved it for me on my own.
chickensteakssaladribscookedmeatonionoldmuststeakcreampaybellycheeseround135 Opinions
I have been going to Cineworld for a long time but we usually eat in the neighbouring restaurants. This is our first time to eat in Gatehouse. At first we thought we will be waiting for a long time before our food is ready but we were all surprised that after less than 15 minutes from ordering the food started arriving! Each plate was well presented, the taste was so good and the portion was more than enough. The chips was one of the best I have tried. Every single potato was crisp and tasty. Ordering the food was so easy as well as they have the app for customers to order their food. We didn’t feel pressured into making quick decision on what to order (we often cant make up our mind on what to order). The best thing about this was the total amount. I thought with six meals all with a drink or two and a dessert, it only came up to over £50 after tax! I had to take another look before paying because I couldn’t believe how cheap it was. The staff were so friendly as well and accommodating. He waited until we all had our meals and made sure we got everything we needed before he left. I would highly recommend this place when you next visit Chichester or surrounding area. Its a nice, clean friendly place. Great affordable food and fantastic staff. We will be coming over here again for sure
chickensteakssaladribscookedmeatonionoldmuststeakcreampaybellycheeseroundI have been going to Cineworld for a long time but we usually eat in the neighbouring restaurants. This is our first time to eat in Gatehouse. At first we thought we will be waiting for a long time before our food is ready but we were all surprised that after less than 15 minutes from ordering the food started arriving! Each plate was well presented, the taste was so good and the portion was more than enough. The chips was one of the best I have tried. Every single potato was crisp and tasty. Ordering the food was so easy as well as they have the app for customers to order their food. We didn’t feel pressured into making quick decision on what to order (we often cant make up our mind on what to order). The best thing about this was the total amount. I thought with six meals all with a drink or two and a dessert, it only came up to over £50 after tax! I had to take another look before paying because I couldn’t believe how cheap it was. The staff were so friendly as well and accommodating. He waited until we all had our meals and made sure we got everything we needed before he left. I would highly recommend this place when you next visit Chichester or surrounding area. Its a nice, clean friendly place. Great affordable food and fantastic staff. We will be coming over here again for sure
chickensteakssaladribscookedmeatonionoldmuststeakcreampaybellycheeseround2 Opinions
Always have AMAZING drinks and food here. Staff are always so attentive and nice. The lovely lady in there always makes conversation and compliments me! Love going there, and always trying new things!
chickensteakssaladribscookedmeatonionoldmuststeakcreampaybellycheeseround