GastroRanking
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4,3

Based on 3.627 opinions finded in 5 websites

4.0Ambience4.3Cuisine3.8Price4.3Service
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I was expecting perhaps a bit more however I was disappointed by this place… food is good, atmosphere is a bit uncomfortable… I got 2 starters fish.. one with mussels and clams.. some of the mussels seemed to be off… Second I had plate of pasta I’m with fish… it was ok nothing WOW… My husband ordered the parmigiana which was good and pasta with crab which was bland… I had a taste of it and he was not mistaken… the flavour was overpowered by the saffron… which was a bit sickening… The service could be better… we ended up filing our own glasses… All in all… it wasn’t that good… I will pass for the next time… At least I have tried

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938prs . 2024-03-02

MORE AT TripAdvisor

Fantastic experience, food amazing. I was stressing because my wife and baby and myself couldn’t get a taxi for ages and was 45 minutes late, but they reassured us it will be fine as we were visiting from manchester for the weekend

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. 2024-02-24

MORE AT OpenTable

My friend and I decided to stop by during our walk and have lunch, without expecting anything special, but the food turned out to be amazing. My seafood risotto was so delicious it nearly made me cry.

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natalie981 . 2024-02-20

MORE AT TripAdvisor

I visited a few times and the food has always been fantastic. Scallops are my favourite dish. I have visited a few Italian restaurants in London but this is the best

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Mobile10524405267 . 2024-02-19

MORE AT TripAdvisor

Great food great staff very engaging waiters food full of taste wine list top shelf will visit again

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Lovtoeat . 2024-02-17

MORE AT OpenTable

I didn’t like the food it was plain no taste for me

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Hanin Khayyat . 2024-02-13

MORE AT Google

Comida excelente!! Uma grata surpresa

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Mariana Melo . 2024-02-13

MORE AT Google

Foods, drinks and service are great! I like the energy of the Team. Thank you

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Victor Dizdar . 2024-02-12

MORE AT Google

Lovely restaurant, proper service and had an old school vibe to it. Food was very good, everything tasted great. I liked how we weren’t rushed at all, spent nearly 3 hour in there, nice place to relax. Highly recommend and would definitely return.

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Will Ellis . 2024-02-11

MORE AT Google

Elegant restaurant in Knightsbridge, a great place to eat when you’re out shopping🛍️The food is spot on, simple Italian flavours done really well. I am a pasta lover so I opted for that, but everything that came out looked delicious. It’s also super cute outside!

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Issy’s always eating . 2024-02-10

MORE AT Google

10 years ago this place would have been 5 stars for the food but nowadays way better food available in the London Italian food scene

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Farhan Shafee . 2024-02-02

MORE AT Google

We had a really delicious meal . I had Halibut that was perfectly cooked with a lobster sauce and Tiramisu ! It was a birthday celebration with friends and the service was very professional as usual ! Thoroughly recommend always excellent

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elaine r . 2024-02-01

MORE AT TripAdvisor

Protect yourself from this waitress named Erica/Erika because she will steal the keys from your coat before giving it back to you after you complain to her. This restaurant is racist. Besides, there are many places in London where you can get better Italian food at this price. What happened was that I arrived at the restaurant at 7:00 this Thursday evening and two of my friends were already inside. They told me that the waitress named Erica was very rude to them, so I called the waitress over to ask what was going on. After she apologized to us, we paid and prepared to leave, and she was the only waiter standing at the door to hand our coats back to us. For some reason, my friend's coat was on a hanger on the first floor and mine was on a hanger on the second floor, so Erica had to go upstairs to get my coat. What’s interesting is that the stairs in this restaurant are fully mirrored, so I witnessed the whole process of her taking my coat. After Erica took out my clothes, she didn’t take them directly to me, instead she turned the clothes in circles and sorted it out first. After a few seconds, she went downstairs and handed me my coat. Why do I suspect that this waitress took the key? Because I am a very suspicious person, I always check my pocket to make sure my valuables are there when I leave from any place. Also, there were many stuffs in the pocket where the key is, but only the key is missing. Apart from that, the food was quite satisfactory. I still recommend Da Mario’s cuttlefish noodles. At least there is no waiter waiting to steal your keys.

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Chuan Lin . 2024-01-30

MORE AT Google

I love this restaurant so much, I had my best lobster pasta in London. My sister went there to order first, they gave great recommendations for the food and they could tailor made the sauce for the pasta which is so thoughtful. We were so full after the starter and main, and the waiter insists us to order the dessert. We got one crème brûlée to share, that’s a perfect finishing. I’m glad he insisted. It’s lovely restaurant, I will always go back. Highly recommended.

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Sasha Wong . 2024-01-30

MORE AT Google

So happy to have found this little gem of a restaurant. The food was delicious and the service attentive but not intrusive.

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Tracy . 2024-01-28

MORE AT OpenTable

Truly superb food served by passionate staff , never having to search for service it was always there , hard to beat I would say. Congrats to the whole Signor Sassi team .

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962c12 . 2024-01-27

MORE AT TripAdvisor

Save your money and spend it at another Italian food restaurant. Do not go here. Food...minestrone soup over salted was completely inedible. Pasta not even dente it was hard and chewy. The veal was tastless. The wild boar pasta was ok but lacked flavour. Bill came to 130. Completely shocked ! I mentioned to the manager about the veal and his response was so utterly rude. We should have got the whole meal free. We barely ate any of it. Disappointed and quite upset in the way we were spoken too. Won't be returning!

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Sheetal Sharma . 2024-01-22

MORE AT Google

Visited here last night for our last meal in London. Safe to say it was the perfect choice . Everything was perfect from the welcome in a the front door to which they took our jackets and put them on when we were leaving, to the service with ordering. The waiters are also very friendly and accommodating. Safe to say it was the best place I had food in London.

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Christopher . 2024-01-21

MORE AT Google

The service is terrible! You have to try very, very hard to order. After you sit at the table, no one looks at your face. We got tired of lifting our hands and arms! They said they would be back in two minutes and didn't come by for 15 minutes. I started to think we were invisible! I don't want to say that what we ate was mediocre, but it can never rise above the average!

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Cem Karakuş . 2024-01-21

MORE AT Google

Cozy place, service was amazing and the food was great 😊

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Carlos Hager . 2024-01-21

MORE AT Google

It is an ok place. In my opinion, it is very pricey. Th3 food is decent. We had spaghetti and meatballs, but my favorite part of the meak was the starter bread or bruschettas. A downside was that it was very crowded. Good thing we had a reservation. It gives an authentic Italian feel from decor to services

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Fapus07 . 2024-01-20

MORE AT TripAdvisor

Main foods were good, deserts not great. Too loud.

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erdalf . 2024-01-17

MORE AT OpenTable

I’ve had the weirdest experience in my life in this restaurant tonight. One of the servers came up to my wife while I was in the bathroom, and he told my wife that he loves her. Plus when I reported that to a guy who calls himself a manager, he told me that it’s something normal and I shouldn’t let this ruin my night. Apparently the guy says he was singing and didn’t look bad intented but who is this manager to try to gaslight me into saying it’s normal, I should be more open minded and stuff🫨🫨🫨🫨 How is that for you Mr. Sassi?

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Mustafa Sönmez . 2024-01-15

MORE AT Google

لذيذ لذيذ لذيذ 😋 حجرت فيه مرتين من كثر ماعجبني ونفس لذة المطاعم اللي جربتها بميلان 😋 طلباتي كانت اسباقتي روبيان 🍤 10/10000 روزيتو بالماشروم والدجاج 8/10 بس الملح زايد شوي مكرونة بيني بنك صوص بالدجاج 10/10000 ولاتنسون تطلبون الفلفل معهم 🌶️ حلا التراميسو 9/10 يحتاج حجز مسبق وكنت القى حجز بسهوله 👍

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FA. . 2024-01-09

MORE AT Google

A lovely Italian spot in Knightsbridge. We love coming here for the lobster risotto, which is always really delicious and worth it. We also ordered the mixed grilled fish, which had some great scallops. Tomato mussels were a great start and cheesecake was perfect for finish. No non alcoholic wines. Good service and quick too. Highly recommend.

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Samson Wong . 2024-01-08

MORE AT Google

... for Seabass and a lemon 🍋 35 £ Nothing exceptional just fish with butter.

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GJ. Ducastel . 2024-01-06

MORE AT Google

Food has dropped in standard very sadly. Hollandaise sauce came salty and with a film. Menu advertised fettuncine as an experince and special original recipe from Italy but it came swimming in cream with no panecetta or egg. Creme brule top was not hard to carck. Sorry guys have usually always enjoyed the food but all 3 courses were a let down

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Elizabeth Swanwick . 2024-01-06

MORE AT Google

الصراحة ابد ابد ابد مايسوى رحت على مدح السباقيتي وربي زي حقت البيت مافيها اي زوووووود نفسيات العمال ثقال طينة المكان مكتوم ريحته جداً سيئة ❌

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Razani. . 2024-01-05

MORE AT Google

Molto autocelebrativi, ma la pasta era gommosa e non al dente! Se non si cucina bene la pasta come ci si può vantare di rappresentare la cucina italiana a Londra? Lo staff vuole rendersi simpatico ma nasconde male un certo scoglionamento nei confronti dei clienti. Prezzi decisamente alti.

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Gianluca Di Maggio . 2024-01-03

MORE AT Google

This restaurant is tucked away on a quiet street near Harrods, the perfect lunch spot during a busy day of shopping. The restaurant has to be commended on its quick service and attentive staff and they served the best truffle arancini I have ever eaten! I deducted one point for the over crowded seating in the dining area but still highly recommend a visit if you are after authentic Italian dining.

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TravellingDentists . 2024-01-03

MORE AT TripAdvisor

My wife and I had dinner at Signor Sassi on 30 December 2023. The meal was excellent, with superb service and a vibrant, interesting ambiance. We have been several times before and had similar experiences.

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Brian . 2023-12-30

MORE AT OpenTable

Einfach nur sensationell, die Hummer Spaghetti sind Weltklasse. Wir kommen wieder!

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Dani Kreienbühl . 2023-12-30

MORE AT Google

Love this place! Super Italian food and service. Cute and cosy place in Knightsbridge to bring your partner for dinner or to stop off at after a bit of shopping in Harrods opposite. Chilled ambience. Delicious fried calamari and lobster spaghetti. Eggplant parmesan is also not bad. Cost £££

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Kaptain Guzzy . 2023-12-30

MORE AT Google

We wanted to make eating here a great eating experience and Signor Sassi did not disappoint at all. The waiting staff we busy and efficient as the restaurant was full, however the Italian flamboyance stood out and that was wonderful. It seems to me that only Italian restaurants get fish right and their meals for me were a wonder. The lobster ‘cocktail’ was divine following by a shell fruits de mer, I would pick out particularly the scallops As being perfectly perfectly cooked and presented. Oh, and the Chianti poached pear was for me the crowning glory. At Signor Sassi, they do not skimp on portions and on presented to your table you are welcomed immediately with olives and Italian cheese. I’m embarrassed to admit that I do not know my Italian regions and wines half as much as o should, but the Saint Helene Sauvignon Blanc held just the right acidity and freshness to balance all our meals. So thank Signor Sassi you for the Sommelier notes. I would say that the restaurant was busy, and we left more hurriedly than we should because the new table of arriving ill mannered and unclothed persons cleared the room of at least two tables (ours being one). Other table guest similarly did not look happy. Nevertheless we shall return for more exquisite cuisine and to work through the extensive wine list!

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johntenterden . 2023-12-29

MORE AT TripAdvisor

Aanrader! Heerlijk gegeten en gezellig entourage.

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AnnabelT . 2023-12-28

MORE AT OpenTable

The service was fast, our food arrived hot and quickly. Since it was a traditional place, none of the furniture was new, most of the chairs had peeled leather. A group of 7-8 people had been eating since 1:00 p.m. They were making a lot of noise, everyone around them was disturbed, including my friends, we couldn't hear ourselves because of their noise. There was not even any Italian music accompanying it in the background, the atmosphere received less stars from me due to such situations. Let's come to the food; The quality of the ingredients is already top notch, the size of the portions are good for the price, the staff was still friendly despite all the noise and crowd. It was very stuffy inside, very crowded and the light was very uncomfortable. It literally looks like you came to a wedding hall in the 2000s. I think the furniture should be changed a little, you need a little restoration without exaggerating or killing the spirit of the place.

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Kevser Demir . 2023-12-27

MORE AT Google

Very normal food but with terrible service and attitude, especially the manager who is racist and refused to show me the desert menu in a disrespectful way. A restaurant that destroyed my happy vacation with my wife and friends.

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YINLIANG DONG . 2023-12-26

MORE AT Google

Always good food at Signor Sassi!

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sofia aziz . 2023-12-25

MORE AT Google

Restaurante tradicional Italiano que reune un trato excelente, personal muy atento y animado, y comida bien elaborada y de calidad.

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Pau Olivares . 2023-12-24

MORE AT Google

อาหารอิตาเลี่ยน​ รสชาติเยี่ยม​ อาหารอร่อย พาสต้าเส้นสด​เหนียว​นุ่ม​ ไม่แห้ง​ แนะนำเลย บรรยากาศดีงาม บริการเยี่ยม พนักงานอัธยาศัยดีเป็นกันเอง ชอบมาก แนะนำร้านนี้

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C P . 2023-12-18

MORE AT Google

Atmosphere 4 - because had to shout something 3 times before my friends could hear it. Rest amazing food cocktails

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Omar Eyvazov . 2023-12-18

MORE AT Google

Try the Liono Cabernet Sauvignon wine. Excellent

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Ritzy Cliff . 2023-12-14

MORE AT Google

Try the truffle pasta 👌 Fabulous

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Faisal Kalha . 2023-12-13

MORE AT Google

In a quiet alley opposite Harrods great location!! Great service clean restaurant, food was delicious. Not expensive considering the location .I will definitely go there again. Olives,bread, 2x main courses a bottles of sparkling water £55 including service charge.

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Caroline M . 2023-12-09

MORE AT TripAdvisor

Ci siamo trovati per caso in questo ristorante italiano. Tutto ok nella norma personale gentilissimo se non fosse per quello che credo sia il capo, signore anziano che controlla come un cecchino la sala. Dico come cecchino perché molto grezzo e arrogante. Riprende ad alta voce i camerieri che invece sono tutti veloci e svegli. Nostra esperienza: uno dei camerieri si è "permesso" di fornirci nell'attesa del parmigiano reggiano. È stato violentemente ripreso davanti no tra l'altro come se da italiani non potessimo sentire. Il mio uno al servizio è solo per colpa sua. Gli italiani non sono cosi e quindi inviterei il signore a ritornare in Italia e magari a darsi una rinfrescata alla memoria sul fatto che mangiare italiano non significa solo presentare piatti ma avere eleganza accoglienza e saper fare. Nn ci ritorneremo di certo e non per il cibo, devo dire ottimo e abbastanza poco contaminato, nemmeno per le.ragazze all' accoglienza, davvero simpatiche, nemmeno per il locale, pulito, ma solo per lui.

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Cristina Di Giuseppe . 2023-12-09

MORE AT Google

Honestly, the worse Italian I’ve been to in London.

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Gee Bee . 2023-12-08

MORE AT Google

Rude staff and horrible management

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A c . 2023-12-07

MORE AT Google

مكان سيئ فوق الريحه شوفة النفس تراه ايطالي مو شي واو. رفضوا خدمة القهوه والحلى مع انه جايين بحجز عاساس بس عشاء. والكل حولنا مو طالب ولا شي الا واين وارخص شي بعد. ذي الاماكن عنصرية مع انه ما احد طلعها غيرنا. If there’s lower than one star i’ll rate it with it… very rude attitude I really do not know how they consider themselves as fine dinning restaurant with this service.

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WAAD . 2023-12-05

MORE AT Google

Restaurant Name: senior sassi london Rating: 1 out of 5 stars Review: I recently had a very disappointing experience at this restaurant. The staff was rude and inattentive, and they tried to take advantage of us at every turn. Here are some specific examples of the problems we encountered: * The staff was rude the elderly who was singing. * They ignored my request to change my order. * They added vegetables to our order without informing us. * They charged us for bread and olives that we did not order or consume. I am very disappointed with this restaurant and will not be returning. I would not recommend this restaurant to anyone. Additional details: * The restaurant was dirty and unkempt. * The food was bland and overpriced. * The service was slow and inefficient. Overall, I had a very negative experience at this restaurant. I would not recommend it to anyone.

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noor Ali . 2023-12-04

MORE AT Google

No idea what the fuss is about this place. I picked this on a recommendation from a friend and unfortunately was left. Very very disappointed. Apart from the array of celebrity pictures dot it up all across the restaurant, the actual decor of the place reminded me of my grandma‘s house back in the 80s Tired, Restaurant overall. Being 6 foot tall and being pinned against the wall on a small table, I was struggling to even get comfortable with waiters, tripping over my feet every five minutes. Coming onto the food, I ordered some fancy prawn dish which said they would be king prawns, but what actually turned out with three measly prawns in some pink sauce. Minestrone soup was so salty, I felt I just walked out the sea, taking a gulp of the ocean. Coming onto the main, again were salty And what I ordered. I could’ve knocked up in five minutes at home bland, tasteless effortless. The staff were great don’t get me wrong, however, I would not go back to this place or recommend to anyone.

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Charanpreet Chind . 2023-12-02

MORE AT Google

Great Italian food. Mainly pastas. They don't serve pizzas.

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Amal A . 2023-11-26

MORE AT Google

Absolutely horrible. Rundown place, rude staff, and the food is below average. We waited 30 minutes to get the waiter’s attention and our food took over 1 hour to arrive. I don’t know why people speak so highly of this place. There are way better Italian places in town and not as pretentious or expensive as this one.

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dana fadel . 2023-11-25

MORE AT Google

Excellent food. Very good service. Will recommend. Look forward to coming again. Thank you. ☺️

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Vispi . 2023-11-24

MORE AT OpenTable

Service was a bit confused (e.g. couldn't find table in booking system, even though we had a confirmation email or had to ask several times for any one thing, like a drink, dessert menu, or the bill). The atmosphere seemed a bit dull and dark, especially if you compare it to the other sister restaurants within the group. It wasn't so much "mood lighting", but rather just simply "dark". The food was good, but lacked any "oomph" we experience at the other sister restaurants within this group. Therefore, it felt very overpriced too. We did enjoy ourselves, but felt our money would've been better spent at their other locations. It seems to be near Harrods and offer a fully halal menu, so maybe they know they'll get customers regardless? C'est la vie I guess.

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Salem Pasha . 2023-11-23

MORE AT Google

This restaurant has a bad habit of putting plants outside its facade and they always block the footpath. Countless entreaties to stop have failed, so we have decided to stop eating there.

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Ivan Otherview . 2023-11-23

MORE AT Google

Signor Sassi: Popular Location, Lacking Flavor Located in one of London’s popular spots, the Italian restaurant Signor Sassi is quite a tourist attraction. While it boasts a charming Italian ambiance and the staff are friendly with good service, the food falls short of expectations. The burrata was notably small and dry. The pasta lacked sufficient sauce and was not cooked to the right degree. The meat was slightly tough and didn’t meet the desired flavor quality. The presentation of the dishes was also quite ordinary and careless. I wouldn’t recommend it.

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Mustafa Gokcel . 2023-11-22

MORE AT Google

Waited for 20 minutes. No water. Waited 10 more minutes to order. No one came over for us to order. Fix your service and your attitude! AVOID!! Wasted half an hour in my life.

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Kristy W . 2023-11-18

MORE AT Google

Amazing place nearby Hyde park. So yammy and beautiful. Love this place.

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Umad Zunnun . 2023-11-18

MORE AT Google

Nice restaurant, but food could be better, especially in the signature lobster spaghetti could have reasonable lobster at the plate, not full of spaghetti.. I still recommend.

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Yavuz Irtem . 2023-11-15

MORE AT Google

Had a fantastic dinner at this restaurant.Good food and atmosphere.The waiters were on all evening.Nice and cozy French restaurant, We will come back.

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HerdisW2 . 2023-11-14

MORE AT TripAdvisor

We haven’t eaten here for many years, but it was a favourite. It was unchanged and a lovely place to dine. Excellent choices on the menu and perfectly presented.

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SpoonFamily . 2023-11-06

MORE AT OpenTable

As always, very good service, lovely food and nice ambiance.

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Ammar . 2023-11-04

MORE AT OpenTable

This is arguably the best and most authentic Italian Restaurant in London. I highly recommend the lobster Spaghetti. The Halloween desert was amazing as well.

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Amy Niu . 2023-11-02

MORE AT Google

Very beautiful place and tasty food. Pleasantly and kindness. Definitely will come back again

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Angelica Karenina . 2023-10-31

MORE AT Google

Burrata salad comes with three pieces of canned tomatoes.

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Anastassiya V . 2023-10-27

MORE AT Google

Impolite restaurant that mocked and treated rudely an Asian woman dining alone. Ristorante maleducato che ha deriso e trattato in modo scortese una donna asiatica che mangiava da sola. Restaurant impoli qui a ridiculisé et maltraité rudement une femme asiatique qui dînait seule. 无礼的餐厅,嘲笑并粗鲁对待一名独自用餐的亚洲女性

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윤창만 . 2023-10-24

MORE AT Google

There was a rude employee here. Also, there was a family at another table with a baby, and when the baby cried, that employee mocked baby’s crying. This made the family and me feel very uncomfortable. I will never come back. 맛 그저 그렇고 테이블 간격 매우 타이트, 게다가 동양인 여자 혼자 가니까 계속 무례한 장난치려고 드릉드릉 하던 직원 한명 있었습니다 가지 마세용

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Yoobaby정민 . 2023-10-24

MORE AT Google

I’ve been coming here for 9+ years and it’s never failed to deliver beautiful food, fabulous, vibrant staff and a stunning wine selection. I had not been for 2 years, and as I was glugging down my Brunello and admiring my lobster ravioli, I wondered why it’d been so long. See you soon SS

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Emma Gurteen . 2023-10-21

MORE AT Google

Lunch at Signor Sassi with my wife was exceptional! Everything about our visit was top-class, and would highly recommend this Italian restaurant to anyone in the Knightsbridge area. The Fettuccine Alfredo is absolutely delicious!!

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George Poole . 2023-10-20

MORE AT Google

Consistency of quality!! Been eating here since 1996 and it only gets better!!!

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Chirag Doshi . 2023-10-16

MORE AT Google

Sunday lunch for two. Delicious food, great, friendly and swift service, elegant 1970s decor. Not cheap but worth every penny. Will definitely revisit.

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teresawH5797TW . 2023-10-15

MORE AT TripAdvisor

Great food and lovely ambiance. The waiters were fun and spoke Italian. Service is very good and definitely will go back although a bit expensive

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Mary C . 2023-10-14

MORE AT TripAdvisor

المذاق لذيذ جداً فقط الملاحظة الوحيدة المكان ضيق 😋

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SULTAN ALOSAIMI . 2023-10-10

MORE AT Google

I opted for the traditional Cod, accompanied by all the classic trimmings. Every bite was a comforting embrace – the fish, impeccably fried, boasted the ideal balance of crispy batter to succulent fish. Paired with perfectly cooked chips and complemented by curry sauce and tartare, it was a culinary journey through British tradition. While mushy peas aren't my personal favorite, they sat on the plate looking as authentic as one could expect. The bustling ambiance was a testament to the restaurant's popularity. By 5:30 pm, a queue had formed and tables were full. Fortunately, our foresight to book in advance paid off. With the theatre as our next stop, we were pleasantly surprised by the swift service, ensuring we enjoyed our meal without feeling rushed. Mayfair Chippy not only satisfied my Fish and Chips craving but secured a spot on my must-visit list for future London trips.

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Jacqui Windebank . 2023-10-07

MORE AT Google

Fantastic Food. Marvelous place. Great Service. Best Homemade Pasta.

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Sue Van der Merwe . 2023-10-06

MORE AT Google

Food was disappointing. Service was worse. Would not recommend.

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Salman Khan . 2023-09-30

MORE AT Google

Absolutely fantastic experience, from start to finish. My steak was the best ever had. My partner enjoyed her chicken also. Lovely setting, would recommend and I would be definitely going back at some point. 10/10

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. 2023-09-30

MORE AT OpenTable

We went to Signor Sassi on a recommendation from a local. FANTASTIC is how I’ll describe it. You truly are entering an authentic Italian experience from the waiters, the ambiance and the food. The constant activity in the restaurant - the teamwork from the staff - their camaraderie and the food - all magnificent and all feels like you are in Italy. The menu is extensive- everyone can find something to satisfy their tastebuds here. The desserts are as delicious as you could ask - for. Make a reservation so you are not disappointed, this is a busy restaurant.

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bethlanglois . 2023-09-25

MORE AT TripAdvisor

Forgot a dish we ordered and the fish was over cooked. Very disappointing

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Christine Weemes . 2023-09-24

MORE AT Google

Not worth the price at all; food is very average and the manager was very rude and indifferent. We weren’t provided with the bread, butter, olives and every other table was. The restaurant was empty so the manager ignored us for a while before we received menus. After we paid the check no one even collected my coat ticket and I had to just grab it myself and walk out. Had I known this would be the case, I would’ve chosen a different place such as Scalini.

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Ali . 2023-09-24

MORE AT Google

Very lively restaurant with an extensive Italian menu. Courteous service. Recommended by a friend who comes here every time they visit London.

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Sarva Chakravarthi . 2023-09-20

MORE AT Google

いつも楽しく、おいしくいただいてます。お店の方がいつも楽しそうなのがいい。料理ももちろんぐー。

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静一郎 . 2023-09-20

MORE AT Google

One of the best ilatian restaurants to go to. Consistency in quality of food, service and ambiance since 2007 when I visited first.

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Inna Patty . 2023-09-19

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As an Italian I felt sorry for my country for the bad food experience and the complete lack of service and manners. Very rude, loud stuff, noisy for no reason, this is very far from the Italian experience they want to sell. Fortunately our waiter (a lovely guy from Rome) understood how disappointed we were by the environment as a whole and tried to make amends -still - high price for bad quality and bad service, why bother, stay home and order Mc donalds, quality will be for sure better than the one you could find at this place. Only positive note was the tiramisù which was quite good, but again absolutely not worthy. Thanks but no thanks.

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Martizisk . 2023-09-17

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Still good good but the service is not at par at all, the waiter is barely talking to us and he’s not excited about the job and too old for that

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F ALT . 2023-09-16

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الاكل عادي جدا ولكن الخدمة سيئة جدًا! الطلب يأخذ ساعة الى ان يقدم لك، والموظفون بطيئون ومايردون عليك وكاني اشحذهم الطلب والفاتورة!! مستحيل ارجعله

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Hessa Aldweesh . 2023-09-15

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ازعاج مره واكله بدون ملح وزحمه الطاولات جنب بعض وتسبب عدم الارتياح في الجلوس والخدمة بطيئة مره

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عبدالله نايف . 2023-09-15

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I dined at this Italian restaurant and was thoroughly impressed. The ambiance was warm and inviting, perfectly capturing the essence of Italy. The staff were incredibly courteous, ensuring a pleasant experience from start to finish. While I can't remember the specifics of what I ordered, the meal left a lasting impression on me, making me eager to return. If you're looking for authentic Italian cuisine served in a welcoming atmosphere, this place is a must-visit. Highly recommended!

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Noura M . 2023-09-15

MORE AT Google

A fabulous place with wonderful staff. 5 stars and 5 stars only.

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Paul Miller . 2023-09-13

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Heard through tiktok so, our interest was very high. Despite the food being delicious and hostess being polite and warm welcoming, my partner and I felt forgotten and lost in the experience. Unless however, our plates were finished or bottle of wine needed topping up to glass. It was a little busy , however new arrivals seemed to appear more attended to than ourselves for whatever reasons. We would love to dine again as food was lovely but it wouldn’t be a place straight in mind as particular aspects made us feel judged and isolated.

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Meena L . 2023-08-28

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ممتاز كل شي رائع الاكل ممتاز الخدمه ممتازه التعامل رائع

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walid sultan . 2023-08-23

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Worst service ever. Rude staff. Rude manager. They placed us upstairs and all the tables around us were extremely dirty, when I asked the manager for a seat downstairs he replied with “we don’t have any tables” & when I told him that the tables around us were so filthy his reply was “people just ate and left you only sat there for two minutes” it is my right as a customer to point out something dirty and it’s YOUR JOB to clean it. The way he spoke to me was just horrible. Very unacceptable.

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lamya alnimer . 2023-08-19

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شكرا لمن نبه على تلاعبهم بالفواتير.. لأني لما قرأت التعليقات حرصت على مراجعة الفاتورة ووجدتهم فعلا زادوا فيها أكثر من اللي طلبته. وتأكد لي إنهم متعمدين من ردة فعلهم واعتذارهم المصطنع بالخطأ.

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أبو عبدالله . 2023-08-15

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We have been arranged on the second floor in which the decoration is lack of style nor characteristic. The staff was not so attentive. The food was just ok given the price is not very high.

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Boss Lam . 2023-08-15

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Delicious food & great service.

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Joel Fung . 2023-08-08

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A bit busy and staff are in a rush! Food so so. Lobster is good but spaghetti not al dente. Grill dover sole a bit dry.

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FellowTraveler79131 . 2023-08-07

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Terrible Experience with Rude Front Desk Staff If I could give 0 stars, I definitely would. My recent encounter with the front desk guy left me utterly disappointed and frustrated. The level of rudeness and arrogance displayed was simply unacceptable. Upon arriving at the establishment and inquiring about table availability, I was met with a curt and impolite "NO" from the front desk guy. His tone and demeanour were both condescending and dismissive. It's as if I had inconvenienced him by merely asking a question. He is an employee there and get paid, does he get paid to reject his customers? I am sorry for the boss. Feeling disheartened, my companions and I decided to check online for available tables ourselves. Lo and behold, there was a table listed as available in just 30 minutes! This discovery left us baffled and quite frankly, angered. It became evident that the front desk guy had no intention of assisting us or providing accurate information. The whole experience could have been completely different if the front desk guy had just taken a moment to inform us about the upcoming table availability. A simple, courteous response would have sufficed. Instead, his blatant disregard for customer service left us feeling disrespected and undervalued as patrons. I strongly urge the management of this establishment to address the behaviour and attitude of their front desk staff. It is disheartening to see such a lack of professionalism and common courtesy in a customer-facing role. Until there is a noticeable improvement in the way customers are treated, I cannot recommend this place to anyone. In conclusion, my visit here was marred by the appalling behaviour of the front desk guy. It's a shame that one individual's rudeness can overshadow an otherwise potentially pleasant experience. I hope my feedback serves as a wake-up call for the management to prioritise customer service and ensure that others don't have to endure the same unfortunate encounter I had. P.S. For your reference:The guy was there helping the front desk on around 6:30 pm on the 6th August.

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Labnote Admin . 2023-08-06

MORE AT Google

One of the best Italian eateries that I have been to. I started coming here 20 years ago and I keep coming in every time I am in London, even if I had a few hours layover. Try the fish soup!

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Saad a . 2023-08-05

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Best Italian food, service and crowd, really enjoyed with my family.

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Meshal AlFaras . 2023-08-02

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Been coming around to signor sassi a few times now, and they've introduced a new (cover charge) post covid? on top of discretionary service charge, that can be improved with a more attentive and patient service direction. Lobster pasta, appetizers is still decent but not worth q-ing thats for sure. Table and seats getting smaller to accommodate more tables, found a piece of butter stuck between our menu, hanged both me and my mate's coat at the entrance myself, and that's pretty much it. A very iconic restaurant with lotsa celebrities, and tourists visiting, definitely holds lots of heritage to its craft in culinary. But if you're expecting top quality service with a relaxed ambience, this may not be for you, as it can get pretty busy.

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Daniel Ang . 2023-08-01

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4,3

210 Opinions

Panino Giustolocation-icon1-3 Royal Exchange BuildingItalian

Un almuerzo muy decepcionante. Esperamos 40 minutos para que llegara nuestra comida, mientras que otros que habían llegado después de nosotros fueron servidos antes que nosotros. Cuando lo hizo, mi sopa muy salada estaba tan caliente en el horno de microondas que me quemé la boca y tuve que esperar mucho tiempo mientras la sopa se enfriaba antes de poder comerla. 8 horas después mi lengua todavía está muy adolorida por la sopa caliente. El sándwich tostado de mi colega no fue cortado y no le dieron un cuchillo o tenedor para cortarlo. Sin embargo, el personal era agradable y se disculpó.

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