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3,5

Based on 322 opinions finded in 1 websites

4.0Ambience4.0Cuisine4.0Price4.0Service
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Nº 728 in 923 in Carmarthenshire

Nº 21 of 32 Indian in Carmarthenshire

CUSTOMERS TALK ABOUT DISHES WITH.. paylambbeautifulcurrycookedchillifishchickenricetendermeatonionmust

Score
OpinionsNoteTripAdvisor3223.5

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Take away bought and a pubic hair was found. Truly shocking and utterly disgusting!! When reported to the restaurant I was fobbed off as I had purchased via Just Eat. You have been warned! See photo

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HoboR2 . 2021-05-08

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Oily, cold, flavourless food. I don’t understand how this restaurant has good reviews. Btw you owe me a new table

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ReesyRees . 2021-02-14

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Anticipating a busy New Year's Eve for takeaways this year due to lochdown, we chose the Sheesh Mahal because of their preorder service from the day before. We telephoned to preorder the evening before and were given a 7.30pm pick up slot. Perfect.I arrived early as am aware of the limited parking available in the area, only to find a queue of people waiting outside the restaurant. I decided to join the queue at 7.10 in order to arrive inside at my designated 7.30 slot (which I did - just). I was asked to take a seat, of which there were not many due to the number of people waiting for their food inside. None of the staff were wearing a face mask and none of the tables were being cleaned between customers sitting at them.As I sat waiting for my food, the telephone was ringing constantly with people either complaining that their food was late (delivery service available), people ringing to say that items were missing from their order or people ringing with orders. Each person was told that there was an hour and a half wait time (this was said at least twenty times in half an hour - totally unrealistic for the kitchen! As I sat waiting, the queue outside was growing and it was obvious that the preorder system had been completely pointless, No thought was given to staggering pick up times and everybody was getting more and more annoyed (me inlcuded!). I FINALLY received my food at 8.35.I completely understand that New Year's Eve is always going to be a busy night for takeaways, even more so this year. But what's the point of a preorder service with a designated pick up time if no staggering of times is done? The owner taking orders was placing more and more pressure on the kitchen, who had zero chance of keeping up.Oh, but at least I was compensated for my wait - I was given ONE free poppadum! For a £30 order which was 1hr35 mins late! After being preordered 24 hours in advance! Gee thanks.The food was nice enough, but I've had better.

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Bethan W . 2021-01-01

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1 star is too much, phoned at 6 to order takeaway was told it would be 715 EST delivery time, phoned again at 750 to be told it's out for delivery then called again at 830 to be told it's on the way which was clever as they didn't even ask for a name this time, it's now 850 and I'm eating bowl of cereal instead

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Darren D . 2020-12-31

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We visited this restaurant and called ahead to organise a booking. When we arrived they didn’t seem like they were expecting us, and when we asked if our table was ready, we understood that they were busy, but they were not friendly in the slightest.It was all a bit strange not to be greeted and welcomed. It felt like the restaurant was full of locals, which was lovely for them and lots of conversations going on across tables. but This was the weekend before social distancing in Wales was introduced, so nobody was bothered to follow social distance guidelines issued in England. This made me very uncomfortable as coming for the day from England, I guess we hadn’t realised the local population were so relaxed at that point.The service continues to be quite unfriendly, even though we were trying to chat to the waiters a little.The food was pretty good, Which made up for the strange atmosphere. I would recommend for the food but also would note to the restaurant that if it doesn’t ‘know’ the guests it should still give the same level of service. Or risk a review like this I guess.

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S9713PJlisam . 2020-09-30

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The Sheesh Mahal nail it every time. I go here regularly as the food and service is so good. My last trip being on 30th August! Chutney Tray and poppadoms to start, madhu murgh curry with pilau rice for main and a keema naan side. Couldnt fault a single part of the meal. It was all beautiful. Another 5 stay visit to the sheesh.

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C L . 2020-09-08

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On holiday from London we stumbled across this restaurant open 2nd evening after lockdown. The restaurant was spacious and not busy so we felt comfortable. We had a meat shagarona and prawn captains pathila. Absolutely delicious the meat was tender and beautifully cooked and flavoured. Top quality

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429clivep . 2020-08-06

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The food is incredible and so tasty but the staff make it!! They're so kind and helpful. My niece has CMPA (milk and beef allergy) and I'm vegan, they're so knowledgable with what is in each dish, they even offer to cook one off meals to suit our needs. Really go above and beyond. Thank you so much for being so kind and for the delicious food!!

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SD200297 . 2020-07-13

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We usually have a very good meal here sat in the restaurant, but due to lock down we decided to order a take away for delivery. It was for a family of 4, we called through the order and checked again at the end and given a price. When food arrived the driver informed us that the meal was an extra £4, we thought nothing of it, paid the guy and started to dish up the food. It was then we realised that we had a portion of chips we didn’t order a pilau rice we didn’t order, and were also missing one main dish, 2 rice and a naan bread. We phoned the restaurant and didn’t receive an apology but the excuse the order had been taken down wrong and they would bring the missing items right away. However it came with conditions, we had to pay an extra £6 as they had made a mistake and they wanted the portion of chips and rice we didn’t order given back to the driver when he came back!! We explained that we had already paid extra money to the driver that turned out to be for the chips we didn’t order!! Still they insisted it was correct. They told us they were coming straight back with the order so decided to wait so we could all eat together. They turned up 25 minutes later, took another £6 of me and took back chips and rice, hopefully not to give to another family. By the time we ate some food was hot some cold, naan breads cold and soggy and all in all a Friday night meal ruined. This was pretty poor service with no apology and no real idea what I had actually paid for and the quality of the food nowhere near the good standard we have received when eating in the restaurant. I would certainly never give them any more business from eating in or a take away, very disappointing way to treat customers.

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richardst500 . 2020-06-30

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I had 1 lamb saag, 2 Roti, onion Bhaji and Brinjal Bhaji £24.50Have prices gone up? Arrival good. The Saag was nice meat succulent... cooked where you could see the bits, how I like it.The brinjal though was not cooked right, and had way too much turmeric. This took away from the taste of the rest of the food in the end. Bhaji was nice... crispy with some burnt edges.I was a bit disappointed that usually if I pay £24.50 for a meal, I usually get complimentary popadoms and salad. ** This was however a home delivery during COVID....

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divaexplorer58 . 2020-05-15

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Friendly, helpful staff. Unusual but workable decor. Be aware that a single chilli sign on the menu seems to mean no chilli in the recipe. You obviously need to go for at least a double chilli sign if you want even the mildest heat in your dish.

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Jenny P . 2020-03-13

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We call here often willing to travel from Swansea area, as this is our go to place.Always excellent service and food. This visit did not disapoint usual level of service and food. Excellent menu choice and willing to adjust the spice level to suit your taste. We were there on Friday night at 6pm and the restaurant was filling up fast so I recommend you book if going later in the evening.Highly recomend this resturant

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Travel306692 . 2020-02-13

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100% service excellent food friendly staff very clean didnt have to wait long for seating at table was very busy

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sharonlouise28 . 2020-02-12

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Food not the best, service terrible and the attitude we saw last night was shameful! On their website it says one of the best in Llanelli, for me I'd put it at the bottom of the pile!

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Ansell4 . 2020-01-21

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Not impressed at all by our last visit. The attitude of the staff member (apparently the manager) that served us was terrible. We were the first customers of the evening yet he barely spoke to us. We ordered 2 mains, one of which had no taste at all and that happened to be the most expensive dish we ordered. On the menu it stated medium spice but this was not at all apparent in the taste of the dish- it seem watered down to me - no depth of spice or flavour. We complained at the time but got very limited response. We didn't make a scene but asked for a reduced bill of a few pounds which was declined. The restaurant obviously don't care about their reputation as a business. We certainly won't be back. New manager needed in my opinion.

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Evanso75 . 2020-01-20

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the best indian in wales sunday buffet great value for money the curries are rich and the mushrom rice is devine. staff need to smile and cheer up not a bad experience but if the staff were happier i would have enjoyed more the atmsphere was a little bleak, again food stunning

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yellowcarsrule . 2020-01-13

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Tried Sunday buffet for the first time. It was ok tasty and plentiful. However didn't seem the same as a normal Saturday evening. Would recommend though.

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scarlett269 . 2020-01-12

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Always good. Tonight was excellent! Menu changed since we last came. The quality has not. Lamb so tender. Service as good as usual. Thank you.

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Elaine D . 2020-01-06

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We went to this restaurant for NYE, the atmosphere was amazing it was packed out by 7pm, the staff were very friendly and they couldn’t do enough for you, the service was great considering it was NYE and they were very busy.The food was great one of the best Indian restaurants I’ve been to, I had the Chicken chat, and vegetable curry boiling hot and really good, with all the accompaniments I’ll certainly be going back

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jess59Wales . 2020-01-01

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Had a very disappointing visit to Sheesh Mahal tonight. We had booked a table for 7pm but were not seated until 25 past which was understandable as it was busy. We finished our chutney tray and had to wait an extra 30 minutes for our food order to be taken. When our food eventually arrived, we still had the chutney tray plates left on our table. There was one old male member of staff who was rude and had no customer service when we were trying to pay at the end. Our food was lovely and couldn't be faulted but the service really put the experience down. Our impression was the staff struggle with the large volume of customers and their customer service is sacrificed by trying to cram customers in.

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184amyyy . 2019-12-28

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My wife and I only eat at two Indian restaurants in Llanelli. The Sheesh Mahal and the Sultan. We tried The Sheesh Mahal this time as the last few times we had eaten at the Sultan.

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antz1975 . 2019-12-22

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Hi. Just wanted to say that I had the absolute best Tikka Masala ever at the Sheesh Mahal. Thank you guys

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M638DRandrewm . 2019-12-21

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Tried this Indian restaurant following a recommendation and must confess that this must be the best Indian food we have ever tasted. Our starters were great and the main courses (dansak and vindaloo) were excellent. Hot, but not excessively, so the great flavours were not masked by the spicyness. Portions are more than adequate as well.

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Steve P . 2019-11-18

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I like the food here and I have visited quite a few times.

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Andrew V . 2019-11-15

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Firstly, the restaurant was clean and well laid out.

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MrsH20142015 . 2019-11-13

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Myself and my husband love Indian food, we had heard through the gravepine that this restaurant was very good food and modern feel like indian restaurant... average prices.. will definitely be returning.. They did not disappoint... Beautiful 😋

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MrsTosh72 . 2019-11-06

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We ate here on Monday 28th October.

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19mary64 . 2019-11-01

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Decided to visit the Sheesh Mahal as it had been voted one of the best. Arrived to see that it was very busy and was expected to be turned away. Asked for a table and was told to take a seat in waiting area. Waited around 15mins before being shown to a table. We ordered our starters and main but had to wait 40 mins before my husband went to ask how much longer within minutes our starter arrived. When it came to main course again it was another 40 mins from finishing our starter that my husband asked again and was told by a disgruntled waiter that there was an hour wait on food!!!! If we had been told this when we entered the restaurant we would of gone elsewhere.

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luckyboy172 . 2019-10-29

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Absolutely top food and service thoroughly recommended generous portions and slick polite staff. I will be back

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TonyKSilver1960 . 2019-10-26

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I dont know how they rated number one . Had takeaway Saturday chicken in the curry very dry . Was up at 4.30 am throwing it back up and hubby had different meal and his didnt sit right in his tummy either. Needless to say we wont be back

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Mummy_B77 . 2019-10-22

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We had a lovely evening here, we had to wait a while for the table as we did not book because it was busy, but that is a good point as they are so good they were busy. We had a lovely meal with great attention paid to us to make sure we were happy with everything. They do not have to worry as the meal was amazing, so tasty and flavoursome with great attention to detail. The decir around us was also beautiful and relaxing.

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744nicolae . 2019-10-21

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The Sheesh Mahal (which I believe is named after the ‘Crystal Palace’ in Lahore) is our favourite takeaway restaurant in the area. It has a wide range of traditional dishes from the Indian sub-continent as well as British-Indian cuisine, always made expertly with the best ingredients, & always extremely tasty. Our most recent visit was on Saturday 12th October, when we treated visiting family members to a sumptuous Sheesh Mahal meal; as ever it was excellent. Our visitors live in the Midlands, with its reputation for being ‘the British capital of Indian takeaways’, and they were bowled over by the quality and taste of our meal, ranking the ‘Sheesh’ higher than anything they had had in the Midlands. As ever, thank you for a lovely meal.

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sosbanfach . 2019-10-14

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Nice colourful restaurant with fish tanks on the entrance, colour changing lights so very nice atmosphere inside. The house red wine was actually very good!! All the food was served hot in nice bowls. Very good portion sizes with good sized tender pieces of chicken. We were impressed by the quality of the food and will definitely visit again wen in the area.

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C4934KTJOE . 2019-10-01

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It was very busy on the evening that we visited. Great food, with a choice of many Vegan dishes. Quick service, but, the staff were all quite abrupt. Again, it was just but they were quite snappy and several customers around us were complaining. This was. A shame as the food was great.

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V_3gan22 . 2019-09-30

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We had a wonderful takeaway from the sheesh mahal- crunchy poppadoms, fresh prawns in the biryani and spicy sauce for the chicken chat. Will be back again very soon!

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L6642NYjamesw . 2019-09-21

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A great night was totally ruined by a member of staff coming back after we had tried to pay our bill and I had made the mistake of placing a Scottish Sterling note in the payment, we then had to change for English money!

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MarkW661 . 2019-09-20

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have eaten here a few times now and had take away's from here as well food has always been good and the so have the staff

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Nigel C . 2019-09-19

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It was any awful experience we went there and ask for a table the guy who was attending us said he be let us know in 5 mins how much the wait going to be fir table didn’t came back to us for 45 mins when he get hold on to him he goes he forgot . No care about customer time n all .With tht sort of beginning we knew this place is going to be nightmare so we just left .the whole staff even there manager wasn’t bother at all atleast thsy cid of done better than tht and in there last words were it’s weekend so we busy .

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Virinder Pal S . 2019-09-16

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Went to this Indian restaurant with my wife for our anniversary. From the moment we walked in to the time we left we were in awe of the best Indian meals we had ever had, and I have eaten in five star hotels in India. The meal choices were wide and varied, fresh ingredients suitable for each dish, portions were more than adequate and the food was delivered at the correct temperature, the staff friendly and attentive and the surroundings very pleasant. I highly recommend this restaurant.

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Antony J . 2019-09-12

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As quite choosy patrons of many a curry house, we had average expectations for no particular reason. The service was great and the food matched up. Particular praise to the recommended dishes 47 and 48 and the Tarka Dall, the fussy Frenchman looovvveeed the Tarka Dall..

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bertieass . 2019-09-02

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Fantastic meal Sat 24th Aug. Prawn Dhansak beautiful,Lamb Madras,Plain Naan. All excellent,great service and atmosphere.

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Connector815439 . 2019-08-26

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Visited twice during a four night stay in Llanelli; an absolute gem.. food amazing, service friendly and attentive without being in your face, nice ambience, reasonable price for great quality.

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LaurenBarrow19 . 2019-08-25

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5 of us went for food and everyone enjoyed themselves. food was great, staff were friendly, place was done up really nice. would go back.

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mata_hazard . 2019-08-19

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I'm surprised at some of the low reviews on here. This is fanatstic indian, great staff only bettered by the food. We had a wonderful selection of food and received great service. Best curry we have had in a long time. Keep it up!

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Rhys B . 2019-08-15

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Always had a nice curry here. Clean, good chutney tray, good service. Curry has always been tasty and good portions. would go again.

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martinsC6482MY . 2019-08-14

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Regular visitor to the sheesh, went off the boil for approx 1 year after refit but now back on top form, go portions, good variety and friendly staff

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simon0974 . 2019-08-13

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Been going for many many years always a fantastic meal recommended to all friends and family. Good variety of dishes - however you want your dish they do it for your taste either milder or stronger. Nothing is too much trouble. Staff are all very welcoming and helpful and very polite.

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bluemoon28651 . 2019-08-11

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I felt I wanted to write a review because I enjoyed the food so much. Only in the area 2 nights but wow the minute I stepped in the restaurant it looked very posh and lovely. £10 for 2 poppadoms,a main meal and boiled rice I thought was amazing. The food quality was great. The kind man(staff member)opened door for me when I left. Order came fast and was delicious. If I was here tomorrow I would eat there again. Thank you for a lovely meal.I ordered to take away.Shame I live 3.5 hours away..I would definitely be a regular.

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575Booboo575 . 2019-06-23

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Ordered a take away tonight (the same thing i always order) somewhere there was a miscommunication and my rice was placed on the order. When i phoned i was i did not order rice. I went back to the restaurant to collect my rice amd the attitude i had off two of the staff one being the manager was disgraceful. Instead of an apology it was attitude when i know i ordered tje rice. I am so upset as i have been eating from the sheesh and only the sheesh for 20 years plus. I am so disappointed with this i feel i may never go back. Really really upset by this.

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Global193774 . 2019-06-09

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My wife demanded we go here (and who am I to argue?) Back a few years ago this was deemed to be one of the best Indian restaurants in Wales! Our experience was one of working out way through a decidedly average to poor meal in a flat, morose atmosphere......we will not be going back unless we hear of massive changes.

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Swan2555 . 2019-05-07

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Visited the Sheesh recently with three friends,the service was good, and the food was well presented ,the curry was excellent. Would highly recommend eating here.

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Keith J . 2019-03-31

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We have been to the Sheesh Mahal previously and to be honest it wasn’t too bad, hence our visit this evening.

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126ld . 2019-02-02

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For a restaurant that prides itself on its curry dishes the level of customer service really needs a drastic makeover. The Sheesh Mahal Llanelli feels like a conveyor belt of waiters eagerly awaiting for your payment and exit so that they can rinse and repeat and I emphasise on rinse. The food is expensive and it substandard at best, but for the price you pay for the food you at least expect to be treated with a little bit of courtesy and respect none of which you will find here. Im amazed the waiting staff can even walk with the size of the chips on their shoulders. They are very derogatory and will snarl the moment a group of you ask to split the bill it's as if they cannot be bothered to perform a simple maths task. Honestly your better off going some place else as you will feel fleeced of your hard working money and feel like you've rushed whatever slop they give you. AVOID!!

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MrHilde . 2019-01-30

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It was ok but not the best, didn't feel welcome at all. Felt rushed after eating never had that in any other restaurant.

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alexmathias496 . 2019-01-30

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Have been the the restaurant a few times...the food is nice not excellent but nice. On both occasions I have been rushed through the meal by the waiting staff. On the second occasion we were handed the bill without even asking for it, we had been there less than an hour! I'm guessing that they were maximizing customer turn over but rudeness is something else!

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Tour71547 . 2019-01-20

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our usual family xmas curry and never disppoints , lush food and excellent service and lovely atmosphere

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dawncrees . 2019-01-01

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Very arrogant staff here. If anything goes wrong they don’t care I made a critical point on food but told to go

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Camper711455 . 2018-11-21

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Went to this restaurant with friends, the service was very good, the food was excellent and plenty of it. Hey Guly recommended.

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johnerees . 2018-11-20

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Attitude of staff is somewhat undesirable.Really bad attitude.Since when has chicken tikka masala been a very dark brown in colour???

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Jennifer T . 2018-10-19

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Visited as a party of 15 for a birthday celebration. Food was delicious with a great choice. Served quickly and efficiently. Good choice of puddings, a better choice than most indians. Staff were friendly and helpful and nothing was too much trouble. They took the orders on seperate bills to make paying easier. Only thing where we were sat it was cramped but we were a large party so I guess it is awkward to fit everybody in. Would definately visit again.

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releri . 2018-10-07

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My son chose this restaurant for his 15th birthday - he enjoys their chicken tikka masala and is a creature of habit. So I booked for a Saturday evening, table for eight and let me tell you this was booked well in advance.

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Catharine J . 2018-10-07

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Excellent meal, good portion in fact I couldn't eat all my food. Service was good, nice decor and resturant has received amny awards.

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Margaret P . 2018-10-03

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We visited the Sheesh Mahal on a Saturday night having previously booked the table with ease. The staff were friendly and attentive. We were offered drinks immediately which was nice and then the waiter returned a little later to take our food order. The food was absolutely delicious and the portions were generous. There was a lovely atmosphere in the restaurant and would highly recommend. Will definitely be returning soon.

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MrsCarter15 . 2018-09-24

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Food was generally decent, especially the starters, but my main course was excessively oily and the overly sweet naan went back pretty much uneaten. Service wasn’t the quickest but was relaxed and friendly.

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mistermalcontent . 2018-09-14

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12 of us on a Golf trip frequented here on a Sunday evening.... Good service tasty food, the staff coped very well with our large group, it was a shame that one member of staff was wearing a Arsenal shirt :)

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Bazgreg12 . 2018-08-26

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Booked in advance a table for 6 for their relaunched Sunday lunch buffet. Arrive on time to a locked front door with no sign of life, telephoned to be told that they were running late and we’d have to wait. Needless to say, we went elsewhere...

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siond900 . 2018-08-26

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Attended in the spur of the moment on a Sunday night with friends we got a table straight away and brought drinks quickly. We then waited ages as if we had been forgotten about to order food and had to tell the waiter we were ready! Food came quite quickly which was very nice and presented well. Some of the order was missing so we had to wait for it to arrive. We choose a range of lamb and chicken dishes, potion sizes are good and value for money. However, staff could be a little more attentive and less grumpy I appreciate it was

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lauraoT3706NP . 2018-08-25

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Been coming here for about 20 yrs and it never disappoints. On our latest visit there were 4 of us, 2 adults and 2 children.

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139clarkh . 2018-08-14

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This place is a must if your looking for a great Indian restaurant in the area. Friendly staff with a warm welcoming atmosphere.. our large group were out for some birthday celebrations and the service was great.. food was tasty and served promptly.. excellent all round experience

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Shirley B . 2018-08-06

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The Sunday buffet is exceptional. Plenty of choice with salads, chutneys, starters and mailns.The food is first class and the staff are very friendly, lovely atmosphere.Would highly recommend a visit.

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Gail1Gainsborough . 2018-07-22

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Food was terrible -i used to be regular here years ago -Food was awesome- came back and really fancied a curry - not a patch on the talents they used to have - also staff were rude and not very helpful. Never return again. Ali raj and sultan are much better.

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shammycoupe69 . 2018-06-30

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We went twice within a week here, and enjoyed our meals both times. On both occasions we had to pack what we couldn't eat that night, as a take away, for the following day. So we ended up having four meals with two visits ( we enjoyed the take-aways as much as the meals at night time). The meal I had, on both occasions, was not on the menu, it was made especially for me, and it was one of the hottest meals that I have ever had; I thoroughly enjoyed it.

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David W . 2018-06-20

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Common it is arrogant staff bowls party to go on holidays for the many criticisms of arrogant attitude in this restaurant

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Pthms8 . 2018-05-07

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Highly recommend the food. Very tasty and good portions. I went twice! Service was good on the first visit but was marred a little by having food served on cold plates.

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JohnS3851 . 2018-05-06

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Decided to come for a sit in meal, the service staff were pleasant and very efficient and the place had a nice, relaxed atmosphere. Food came quickly, and stood out compared to other Indian restaurants I've been to, very tasty! I thought the hot hand towels at the end of the meal were a nice touch too.

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Jack G . 2018-04-26

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Book a table here quite often, best Indian restaurant in town. First class service off all members of staff & the food is absolutely gorgeous..

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Vicky K . 2018-04-22

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Have visited several times when in Llanelli for business purposes. Beautiful food at a very good price! Looking forward to visiting again :)

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Emily G . 2018-04-18

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WHAT HAPPENED LAST NIGHT!!! I've been going there for years and never had a bad meal, however i picked up my order last night got home and the bhajis were greasy and soggy, the naan was rock hard and the curry was stone cold. It was only earlier in the day I'd been telling my friend it was the best curry house in Wales.

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James E . 2018-04-07

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Best Indian Restuarant in Llanelli, Lovely surroundings and excellent service. Food was Beautiful,plenty of it, would definately recommend.

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kwkathrynwilliams . 2018-03-13

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I’d been here a few times about 18 years ago and remember very good experiences. Was unsure whether it still existed and if it did, would it still be quality. The answer was yes on both parts. I took my family on and we were...

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louiserog1 . 2018-02-25

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Visited on a Saturday night, impossible to get a table without booking: a very busy place! Got a meal for takeaway and really liked it: good portions, well worth the money.

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Maris P . 2018-01-27

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The place looked nice but found fly in my food and some powder yellow in colour . Avoid ! Horrible staff

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Pthms8 . 2017-12-31

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Of all the Indian restaurants we have visited this is the best i first came here twenty nine years ago...

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michael v . 2017-12-23

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Very nicely decorated, smart and modern interior. Good space between tables-nothing worse than being squeezed in. The menu was excellent,...

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Yuss1973 . 2017-12-23

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Myself and Two friends visited here last week before going to the cinem the food and service was excellent with...

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Robert E . 2017-12-21

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Absolutely gorgeous tasty meals. Friendly, efficient staff. Always a warm welcome. We always take left overs home. Staff are very...

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DonnaAdele . 2017-11-08

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The food the same as any other - not keen on their method of keeping buffet food warm Drinks quite...

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sukirk25 . 2017-10-25

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Had a Saturday evening meal here and were not disappointed. We needed to wait for a table but it was...

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Matthew B . 2017-10-07

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Very poor customer service. Ordered biryani between two and told that sharing meals is not allowed, when challenged, staff did not answer for a prolonged period until our response was ‘because I said so.’ We weren’t offered any kind of compensation or valid explanation by the staff who were instead rude and curt in their answer. Will never be coming again, opting for the other local Indian restaurants who treat customers with respect.

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Emyr A . 2017-09-30

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Me and my husband love the food here always 100%... the service is outstanding an the can't do enough for you, it's recently done out so it's really cosey and always clean, the prices are very reasonable :)

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aimeedav89 . 2017-09-13

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Decent food overshadowed by incredibly substandard service. Arrogant, rude and not a patch on other Indian restaurants in the area.

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Jack A . 2017-09-09

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We visited this restaurant after enjoying many excellent nights on our visits to Llanelli in the past, however we were very disappointed on this occasion, the staff and especially the manager are dreadful, the food is ok but not as good as in the past. I would not visit this restaurant again unless it changed hands.

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johndal1959 . 2017-08-27

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Staff rubbish food rubbish waste of time can't describe how I really feel except that I won't be going back. On this experience don't bother going there try masala in stead

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turkman69 . 2017-08-20

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Visited for an enjoyable meal. Attentive service, good value, well presented and seasoned food. Another good curry restaurant, no issues with the quality, presentation or service.

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WalnutTruffle . 2017-08-19

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We visited as a group of seven, 3 of which were children. The staff were very friendly and polite throughout our meal. The food was lovely, enjoyed by al especially the children.

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smess84 . 2017-08-13

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My favourite Indian restaurant ever and I've been to many. Great food and great service as usual. Decorated beautifully would definitely recommend a visit if you enjoy tasty Indian food.

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panny1964 . 2017-08-04

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Quality of food was outstanding and service quick & efficient. Restaurant was spacious and well furnished. Would come back again if I'm in the area.

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Owain D . 2017-07-16

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This is a great restaurant. Very friendly staff.The food is always hot and tasty, plenty of choice including for vegatarians.We are regular visitors here,always been of a high standard. They do a Sunday buffet which is excellent. Well worth a visit.

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Gail1Gainsborough . 2017-07-16

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A fabulous refurb. Lovely staff and the food was hot, tasty and presented well. Service was quick as we were there early. Staff were interactive, smiling and couldn't do enough for us. My favourite place to eat Indian cuisine in Carmarthenshire. I have been coming here for over 18 years.

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welshdafs . 2017-05-24

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Top Indian cuisine and the perfect spot for a night out with you better half, family or friends. Excellent food to suit all pallets and top class service.

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NIGEL F . 2017-05-23

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3,5

80 Opinions

Shapla Indian Restaurant & takeawaylocation-icon14-16 Station Road, Llanelli SA15 1AL WalesIndian

Previous order of a week ago took two hours to arrive despite constant reassurance from an hour in to the order, than delivery was close by. The food was ok and we thought to give them a try again this week. An hour and a half after the order was made, it was cancelled. I was promised a call back that never came. Two bad experiences without apology, avoid.

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