Based on 132 opinions finded in 2 websites
Based on 132 opinions finded in 2 websites
Nº 166 in 841 in South Lanarkshire
Opinions
Place was spotless, staff very nice and helpful. Food was excellent. Will be back. Turf and surf excellent hot n sour soup yummy. Desserts great.
Donna Jack . 2024-10-12
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Decor and setting are very nice although the hard furnishings combined with large open space make for a noisy ambience. Our food was good with starter of mixed platter well presented and tasty. Mains were good although the sauces (lemon and kung po) lacked punch. The lemon sauce especially had very little flavour and made the dish fairly bland. Service was efficient and speedy (sometimes too speedy) with plates whisked away as soon as cutlery was down. A little smile and welcome from waiting staff would go a long way to adding some warmth to the place...there seemed a lack of delight or joy in their work. The lack of welcome at the door, replaced instead by a menu being handed to me with "you'll need to order before 6pm if you want the early offer" seemed to epitomise the priority of function over warmth.
William G . 2024-09-23
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Lovely food friendly staff and great ambience. Very reasonable prices too
Jason McColvin . 2024-09-08
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Great little restaurant. Great Chinese food, sit in or takeaway, Great service, Nice atmosphere. Can recommend 👌
will (Gascoignes flute) . 2024-09-04
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Generally, I don't like marking restaurant down for service but unfortunately, I won't be the only one who has a gripe about this establishment's table time policy. I do understand if you have a small table and allocate 1-1/2 hours per table but if during service a table is having starter/main/sweet/wine, then the set time is clearly not enough. Staff need to be more conscious of customer requirements and adapt to suit. Throwing the bill in front of customers before they have time to order coffee and sweet is going to be your downfall. Your tip tonight was for the food only, adjust how you approach table times or you are going to lose customers, that's a fact !
Ronnie Gardiner . 2024-08-31
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Just dropped into this lovely place on the off chance. We were not disappointed food great staff lovely would recommend
Ian Mcbroom . 2024-08-31
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Absolutely amazing, food was fabulous. Never disappointed
Louise Strang . 2024-08-31
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Fantastic meal , brilliant service , lovely staff 10/10
Jean Mackie . 2024-08-25
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Popped in for the 2 course set menu lunch lovely place nice pleasant staff and lovely reasonably priced freshly cooked food defo recommend and will be back soon
kenneth houston . 2024-08-20
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Absolutely terrible didn’t even get to sit down and have dinner,kids running around the built in seats to the other side,mix up with booking and although have empty said they could give us a table…will not step foot in the place again,server wasn’t interested in what we had to say
Paul Murphy . 2024-08-17
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Fabulous restaurant, the food is outstanding, the staff are right there but not in your face I would highly recommend the shanghai oriental to anyone 😀
Brian Mayle . 2024-08-16
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Lovely meal and staff were very friendly and helpful. Would highly recommend
The joiners . 2024-08-14
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Lovely meal with excellent service will definitely be back. Recommend the lychee cocktail as well 👌
N & C Anderson . 2024-08-13
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Wow this has to be one of the best Chinese restaurants I've ever been to and it's so nice looking inside and out, it looks like it should be in Mayfair! The staff are really friendly and the food tasted amazing. Really enjoyed it and will definitely return next time I'm working up there 💯
Martyn Stillman . 2024-08-06
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Food is amazing friendly staff & beautiful decor would recommend
Susan Brownlee . 2024-08-05
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Excellent service and a great selection of well presented excellent quality food
William Bell . 2024-08-01
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Lovely food, pleasant atmosphere with attentive staff.
Finlay Harris . 2024-07-02
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Absolutely loved the food,great value and excellent atmosphere,quick service,staff very pleasant and welcoming,we will definately be back.
Gail Macfarlane . 2024-06-29
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Delicious lunchtime meal for 3 including a wheelchair user.
Geoff Jaques . 2024-06-20
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As always, I try a collection/ delivery before I do a sit down, coz if the meal in a bag that's no fresh and it's still nice..... then it'll be better on the sit-down fresh on a plate. Really great food, great service, and it's brand new, so top end bang on trend decor. As always, it's a bit too salty and sweet a cuisine for me, but I choose the meals that shouldn't need salt/sweet , so they have just about bearable S&S for me to enjoy them. It's not the best I've eaten, but the top end for the Chinese outta toon resterants I've tried so far.
Robb . 2024-06-17
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for a family meal and servers were so nice. mix of dishes and cocktails are on another level. tad pricey, but for a treat its perfect
wendy b . 2024-06-15
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Went for a birthday lunch just after the place had opened, have to say it’s a lovely place with good food and atmosphere, I would recommend
Stewart Allardyce . 2024-06-03
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Delicious food and great service
Yvonne Davies . 2024-06-01
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Lovely restaurant, great staff and amazing food. We will definitely be back again 🍲🌟🌟🌟🌟🌟
Alexander Brown . 2024-05-31
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I'm not a fan of Chinese food. ( I was taken out for a treat) But the food was delicious, and I will certainly be going back
James Anderson . 2024-05-30
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The food was excellent and the staff were very friendly and attentive
Steven Little . 2024-05-11
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Food and service great a wee bit drafty as sitting at door but didnt waste our meal
Jessie Dick . 2024-04-27
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Possibly the best Chinese Restaurant in the area for sure. Service could be a little better at times. For something local the decor is fabulous. I've also had takeouts, however this menu is way too small and should be a bit more varied for takeouts.
Suzanne Manuel . 2024-04-15
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Excellent Food and Service with a warm and welcoming atmosphere. Definitely be back again.
scottyboy1958 . 2024-04-14
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Nothing but praise for food and service here, gladly come back to The Shanghai Oriental..... Food was delicious and good portions. No negative points whatsoever
Sam Brown . 2024-04-12
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1st visit to this establishment. Food was delicious certainly return.
Maureen Brown . 2024-04-10
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We visited during the week during Easter and glad we booked as it was busy. I went for the 2 course menu which had plenty of choice. Mrs went for a dried noodle dish in a nest which she enjoyed as well. Portion sizes, service, decor and atmosphere all very good. Would definitely recommend and will return again soon.
colin thomson . 2024-04-05
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Excellent meal for a birthday night out.
Natasha Davis . 2024-03-30
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Excellent food, great service. On our go to eateries list. Shame, they don't offer deliveries....
Cam Hamilton . 2024-03-26
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If I could rate this zero after recent service I would. Definitely won’t be back after visiting 5/6 times since opening the staff have became rude and obnoxious, bills never right and food missing from deliveries a few times as well.
Stuart O'Brien . 2024-03-22
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We’ve had several lunch time visits here and the food is always excellent. Great value £12.90 for 2 courses. Always found the staff both courteous and friendly.
John G . 2024-03-21
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Very welcoming & the menu was really comprehensive. For lovers of Asian cuisine it really satisfied my tastes. The service was excellent & the staff were attentive without being intrusive. I would thoroughly recommend this restaurant.
Al Johnson . 2024-03-17
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Have been 4 times in the last 6 weeks haven't been disappointed once food very good service excellent. They are obviously doing something right
john CLYDESDALE . 2024-03-10
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Lovely food, efficient service and great atmosphere. So nice to see a high quality establishment n the town. Hoping that this place is really successful.
jennifersZ7541BB . 2024-03-06
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Absolutely 💯% Amazing Food All was so tasty and Delicious Totally Recommend
Hugh . 2024-03-05
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Having had a lovely meal and also a take away from here before we returned for another take away the other night. Unfortunately we were disappointed this time as the chicken on the chicken satay skewers we had was very dry and stringy as if it had been sitting for some time before being used. Hopefully this was just a one off experience as the food has been very good before.
Grace Mclaren . 2024-02-27
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Fantastic restaurant. Really lovely food and wonderful atmosphere. Beautiful decor with oretty water feature at the entrance. Love it ❤️ So wonderful to have this restaurant in Larkhall xx
Caroline Callister . 2024-02-25
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What an incredible find, a wee piece of gourmet Glasgow right in the heart of Larkhall. Stunning restaurant with beautiful design and atmosphere. Fabulous, fast and friendly service and absolutely delicious food. Cannot recommend enough.
KM MB . 2024-02-23
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Best Chicken Satay in Scotland. Bold statement but true. Great atmosphere and lovely food.
John Stephen . 2024-02-17
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Well worth a visit. We shares a number of dishes and all were fabulous. A taste sensation.
Antony Jolley . 2024-02-15
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Really nice, lovely decor, spacious and good atmosphere. Food was brilliant and staff very helpful. Didn't feel rushed, very relaxed. 10/10
Barry McGrory . 2024-02-05
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My wife Karen, took me back here for my birthday meal and once again it was amazing! It is great not having to go all the way into Glasgow to have a nice meal. The food was amazing as it was last time, staff were wonderful and the service top notch. As for the price, fantastic value for money. If had gone into Glasgow, it would of cost us at least £25 more. Thank you Shanghai Orinental for an amazing meal. Be seeing you soon! 10/10!
Mike M . 2024-02-04
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Lovely place, great food, excellent value
Laura Paton . 2024-02-04
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Good service great meals. Good lunch menue. Value for money.
Ann Muir . 2024-01-27
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All the above excellent. Personally found the 'music' a little intrusive - could be toned down. A most enjoyable experience worth repeating. Cost overall not at all painful.
Fred Milne . 2024-01-27
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Had lunch here with friends. Food was delicious, good friendly service, decor and atmosphere lovely
Frances Mcgowan . 2024-01-25
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Great place to visit and enjoy a day out with friends and a great place to eat
Darran Millar . 2024-01-05
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The food was excellent , extremely tasty, and a huge menu to choose from , we all enjoyed our meals and felt it was good value for money. The staff were friendly and efficient, but we did have to ask for drinks on a couple of occasions and felt a little forgotten about.
Susan Kinloch . 2024-01-05
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Been to their sister restaurant in bothwell loads but first time here . Delighted to see it was opened New Year’s Day at 4pm . Thought it might be a set menu but it was a la carte only . The restaurant is lovely and spacious and has been decorated to a good standard . Now the food . We had all chicken satay then a main followed by teas/ coffee . The food was delicious. The mains were Hong Kong chicken. Pork belly and chicken curry . No complaints at all all fab. Now to my 2 gripes 1 . My pet hate …a 12% service charge ( assumed as it’s New Year’s Day ) don’t really care . I review hundreds of restaurants and i usually steer clear of any that put on a service charge ( I tip anyway so it’s the principal) . 2. The rice , noodles etc all come separately so it really makes it pricey . So 130 quid with only 1 alcoholic drink is pretty dear . I will be back but it will be for the set lunch menu at 13 quid.
myrababes . 2024-01-02
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Atmosphere was good but overall food was a bit lacklustre. Staff were okay too, visited when it was busy but did have to ask for certain things like drinks two or three times before they were brought to the table. Wouldn’t be rushing back to try again. Disappointed as have heard great things. Parking is very off putting too - only a few spaces round the back and very tight to get cars in and out of.
Amy Wilson . 2024-01-02
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The food on 3 duck spring rolls with what i thought was blackbean sauce no it was black pepper sauce and the amount of jalapeños in all the food shoud be edible but for5 adults and a toddler it cost £355 oh and before i forget chech the 12 percent gretuity at the bottom of the menue that they cant wait to get away from u I spent £355 quid basically
mark mccallum . 2023-12-29
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We have just had our first visiit to the Shanghi Oriental, Larkhall and we were not disappointed from the service, food quality, portion sizes, value and ambience. We will return soon
AdrianP947 . 2023-12-27
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Loved the dishes, which were absolutely delicious and the service was absolutely lovely aswell
eilidh hume . 2023-12-18
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Was rooting for this place. However, main complaint is total lack of customer service, When we queried bill (genuine query) this was met with complete arrogance and belligerence and she had vehemently argued that she had explained difference of taking from set and main menu which 7 of us know absolutely did not! She was so rude and made us feel we were in “the wrong” bad stuff young lady, you let your customers and your team down
hmcintosh546 . 2023-12-17
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Superb Chinese restaurant. The food and service are superb and it's very good value for money. Highly recommended.
Paul McGuigan . 2023-12-17
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Food and service was outstanding.
John Jones . 2023-12-15
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Disabled facilities need attention, used for storing cleaning equipment.!! Very low toilet, and nothing to dry your hands.
Helen McDowall . 2023-12-13
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Food was nice, ordered a takeaway but was soo disappointed by the portions and the price they charged me. £56 and it was like all kids portion sizes. Ordered half crispy aromatic duck was more like a quarter portion, tiny tub of sauce had to ask for another and charged me £1 for that, rice tubs were pitiful, just feel completely ripped off for what I got which is a shame as the food was nice but unfortunately I won't be returning.
Stephen Estall-Summers . 2023-12-01
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Food was first class. Beautiful surroundings & staff were lovely will definitely be back. Lunch was great value
675unhappycustomer . 2023-11-25
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First visit tonight, top notch and so refreshing not to be pestered every 5 minutes .
Jason Manson . 2023-11-22
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The food was of good quality. Smaller take away portions than other places, but the quality was tops.
Clark Kent . 2023-11-21
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We visited recently for the first time with friends and we all thought the restaurant was nicely decorated with a relaxed atmosphere. We all ordered from the evening set menu and were served nice, tasty food with decent portion sizes. Staff were attentive without being intrusive. Will visit again soon.
rjln . 2023-11-21
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We had a 3 course meal. Chili and salt chicken wings and squid. Duck in lychee and plum sauce with fried rice and chili and salt chicken with chili and salt chips. Banana fritters with maple sauce and ice-cream. The food is presented in a high standard and its delicious. The place has been decorated and designed to a high standard. Definitely the best Chinese in Larkhall.
Sheina Creevy . 2023-11-16
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Nice food, excellent service. First time trying Shanghai Oriental and really enjoyed the 2 course set price lunch. Had the spring rolls as a starter and the sweet and sour. Both were delicious. The only feedback I can give was regarding the portion size for the starter could have been slightly bigger. The staff were attentive, friendly and pleasant. The location looked nice.
Martin McCourt . 2023-11-13
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Went for lunch on a Friday afternoon. We've been before. Restaurant was very busy giving it a lovely atmosphere. We ate from the lunch menu and had starter and main course. The food was very tasty and served quickly. Shame we didn't get any Prawn crackers.
Phil B . 2023-11-11
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Excellent service, food lovely & beautiful decor. Wasn't really comfortable where I was seated but apart from that we will be back.
Lorraine Canning . 2023-11-05
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Overpriced for a two course meal, had the chicken curry and chicken noodle soup was ok.
jim smith . 2023-11-03
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An early tuesday evening ad it was mobbed, had the two course early evening meal and it was lovely.
Andrew Gibbs . 2023-11-03
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Excellent food, service and surroundings
Karen Templeton . 2023-11-03
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Being very busy might account for the poor service but the food compensated. Still worth a visit.
Ford Hewitt . 2023-11-01
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Booked a table in advance as busy being newly opened. Lovely and friendly though noise level is distracting due to lack of soft furnishings to absorb noise. Food was excellent and service prompt, a little too prompt between starter and main. For the price point, it’s a little too speedy. Turn around for tables is 90 minutes max, I’d prefer less rush and a more relaxed meal. Tables a little too close given noise level. Will go back after Christmas once it’s more established.
Pollock4 . 2023-10-28
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We had a family lunch here and even though we were booked for 3pm we had the option of the business lunch menu. Food was exceptional, excellent service. The restaurant itself is probably one of the nicest interiors I’ve seen. There is an extra service charge for larger groups which we were not aware of but overall really impressed.
Valerie Gottardi . 2023-10-27
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Service was nonexistent. We arrived at lunchtime and hadn't booked ( I didn't think we needed 2 at 12 pm on a weekday). we were greeted with YOU DIDNT BOOK!! After a few minutes of looking at the tables we were shown to a table right by the door. They have a curtain round the door, but it only goes so far down, so every time the door opens, the curtains fly open, and u get a rush of very cold, fresh air. Btw it was freezing at that table. We waited ages for someone to ask us if we wanted drinks, which came quite quickly. However, we had to wait ages and asked 4 times if we could order. People who came in way after us ordered before us. The food came and was OK, nothing to write home about. The main corse was very small (very little meat) and was just dumped on the table. Not one person asked us if the meal was OK or if we needed anything else. Funnily enough, the bill came very quickly . I hope that they stay busy based on their name as meal and service does not live up to name! We won't be back!
Amanda Kennedy. . 2023-10-27
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We walked out of this place. Rude staff, unwelcoming. Not very good vegetarian options.
Douglas Ireland . 2023-10-25
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Our first time here,everyone was very friendly and the food was delicious and plentiful. We will be back.
john millar . 2023-10-25
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Visited today with my partner for a birthday treat - and what a treat it was! Warm and friendly staff who successfully walk the line between attentiveness and being intrusive. Comfortable seating and pleasant decor, we particularly enjoyed the art pieces around the dining room. Service was quick, all drinks and meals were correct. The food was hot, fresh and delicious. We both have generous appetites, so ordered starters, mains and sides from the lunch menu - which offers fantastic value for money - as well as a bowl of crackers each. However l, despite loving the food, we soon realised we'd over ordered a touch, so would order less on subsequent visits, as the portions are well considered. My only regret was that I couldn't sample the attractive cocktails or the extensive and varied wine list, as I was driving. In terms of constructive criticism, finding we had been charged for tap water was a surprise. We ordered a soft drink and a beer, plus a water each for our meal, and noted a charge of 60p noted as 'dash x2' on our bill. I do not mind being billed for glass service when taking tap water (they don't clean or deliver themselves!), but a policy of advising patrons at point of order would be helpful, and serving it in larger glasses for those who have ordered a drink listed in the menu as well, rather instead of, would be welcome. This is not a staff or kitchen issue, however, and they can not be faulted as we had a lovely visit. We look forward to returning, and bringing friends and family along to enjoy a beautiful meal together in future.
Julie Nelson . 2023-10-23
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I visited the Shanghai Oriental on my partners and her daughter in laws recommendation when they visited the previous week, and how right they were, the food was exceptionally good indeed. We had the chicken noodle soup and mushrooms in garlic sauce as our starters and Chinese chicken curry and lemon chicken as our mains - both looked and tasted fresh and were very reasonably priced considering the high quality on offer. The service was also exceptional with friendly and helpful staff. All this topped of by a nice-looking restaurant which made the dining experience even more enjoyable. At this rate Larkhall will be on the foodie map as this is now 2 exceptional restaurants (a new Indian as well) that we now have.
Paul Muir . 2023-10-23
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Excellent. It was very busy when we arrived for our evening dinner. The staff were helpful and attentive. I ordered the chicken green pepper and black bean dish which was delicious, my partner ordered chicken curry, unfortunately this was a little watery and could have been more flavourful. Overall though we both agreed that our experience was definitely above average.
simon chiswell . 2023-10-21
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Shanghai really have nailed it with there newest creation. Service was spot on. Food was top notch. Pricing was as expected. We opted for A La Carte but we had the choice of the outstanding value for money lunch menu. Two Courses for £12.90 ? An absolute bargain. Asahi on top was the cherry on top for me. Cant wait to return.
Fagans79 . 2023-10-21
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Lovely restaurant wasn't long opened and card machine wasn't up and running nobody carries cash anymore had to go try lift money out that was only down side meal was lovely
Margaret Rodgers . 2023-10-19
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First class on all fronts. Tasty good quality food, well cooked. Good service despite it being very busy.
811222 . 2023-10-16
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We booked for lunch 4 adults a toddler and baby the food was amazing
Trisha Anderson . 2023-10-16
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First visit, on Sunday evening. The food was of good quality and cooked very well, tasty also. Certainly would recommend.
Not Fooled . 2023-10-16
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The service was a bit slow and some of our food and drinks arrived later than when the rest of the group got theirs. The Hong Kong chicken was lovely; albeit the portions were on the small side, and lack of a decent amount of sauce, so I had to ask for extra sauce which a few of us shared amongst us. Also, the sauce normally would include peppers, onions and pineapples, but they weren't included. They had to be prompted a few times to get some of our food served. The cheesecake did not come with any cream choice like pouring, whipping or otherwise, so it was a bit disappointing, as I always have cream with my desserts. I asked the waitress if I could be given some cream, but when she asked a senior staff member, was politely informed that no cream was included. I thought there would be no problem with this request, so had to do without the cream, unfortunately. However, we did enjoy the meal once it was served, but hopefully they will learn from these small mistakes in future. Some of the staff weren't as friendly as some other staff.
Rae-8888 . 2023-10-12
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The place looks great although the front is too cramped with people waiting on takeaway orders. Menu isn’t expansive but there’s some dishes you don’t often see which is good good. I wonder if the prices will be questioned when the novelty wears off as I’ve got a feeling some dishes are £2/3 more expensive than they should be especially when the side dishes like rice are priced separately and are smaller than expected. The Kung Po had no spice and the Duck with Plum sauce was overly sweet and lukewarm. Loads of staff on a Saturday night when we went but nobody managing the front of house which meant we were asked by 3 different people if we wanted to order within the space of 90 seconds. All very early and I’d like to visit again in a couple of months to judge it again but not on a par with their other restaurant in Bothwell right now.
DarrenL22 . 2023-10-07
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It was our first visit tonight. It was around £17 a head for the 2 course menu. Portion sizes were perfect for us. Good choice on the menu. The decor is superb, soft lighting and as you’d imagine all the cutlery and plates are new. We all said it felt like we were in the city and not larkhall 😃
Melissa Q . 2023-10-05
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First visit tonight and certainly not the last. The staff were very friendly and provided excellent service. The meal lived up to our expectations served promptly and was delicious. The restaurant was lovely and spacious providing plenty space between the tables. Can’t wait to our next visit.
shona9115 . 2023-10-04
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Loved it...been to the Teahouse in Bothwell a few times, the new restaurant matches for service ,food and ambiance. Loved the decor, staff attentive but not overbearing and the food is just amazing!!
Christine Clow . 2023-09-25
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Arrived and quickly show to our reserved table, drinks order taken. The restaurant was very busy and everyone seemed to be enjoying the food. Due to the biz it was a little while before our food order was taken. However the food arrived soon thereafter and it was really tasty. The salt and chilli wings were amazing. We both chose Bee and green pepper in a black bean sauce and were not disappointed it was excellent. Staff were friendly although the place was full. We enjoyed our visit and will be back.
MIB-53 . 2023-09-25
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Thank you Shanghai Oriental for such a fabulous night. The food was outstanding and the service was exceptional. The best thing about this beautiful restaurant is the AMAZING VIBE, such a good energy and happiness. Perfect setting for any occasion. Can’t wait to return! Wishing you every success with the beautiful restaurant.
Elly Buchanan . 2023-09-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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