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3,5

Based on 1.472 opinions finded in 3 websites

3.0Ambience3.0Cuisine3.0Price2.0Service
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Nº 229 in 336 in East Ayrshire

Nº 5 of 12 Pizza & Pasta in East Ayrshire

CUSTOMERS TALK ABOUT DISHES WITH.. cheeseburntchickengarlicmeatsaladcurrypizza

comment_iconOpinions

Great place for pizza and curries never been disappointed when hungry ingredient's are fresh and delicious and customer satisfaction exceeds expectations

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xbnxzjsb . 2024-03-19

MORE AT TripAdvisor

Ordered food from here tonight and had the best Indian food we have eaten for a long time. So fresh, absolutely delicious, portions sizes were spot on and prices were great. Main meals prices included rice or naan bread. Lamb was melt in the mouth and the chicken tikka was to die for. I would recommend Shahs Palace to anyone who enjoys proper Indian cuisine. Fantastic, keep up the great cooking. Will be ordering again very soon.

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ALISON MCCLUSKEY . 2024-02-16

MORE AT Google

got a half currie with chips, literally got 4.5 bits of chicken in the box ! £8.50 WHAT A JOKE

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Daniel Lau . 2024-02-12

MORE AT Google

Decent food but wayyyyyyy over priced extremely expensive

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phillip Hopkinson . 2024-02-03

MORE AT Google

If you want pizzas that have asian taste, this is the place for you in Kilmarnock. I don't think they'll care much about this review since they're quite established already and get crazy busy. The people were very nice too which helps.

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sujan rijal . 2024-01-16

MORE AT Google

The doner kebab was excellent and was a very good portion garlic sauce and the kebab sauce was mint 😋🍽️👍

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Dr Tom . 2024-01-16

MORE AT Google

This was the most scrumptious delicious box of goodness I've eaten in a while. It's hard to find genuine authentic Asian food, especially in Kilmarnock, but this was just purely outstanding. I highly recommend, from pizza and chips to the king mixed donner, everything is just amazing. Tender cooked meat and a wide sauce range.. now this is real Indian food!

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Ayesha Sultan . 2023-12-24

MORE AT Google

The first time I ordered a mini mixed grill it was amazing last night I ordered one more I wanted the tandoori chicken the chicken tikka the lamb tikka donner meat chicken chaat curry sauce chips & rice but I sed to the boy I want to bye the nan bread separate so that was costing me £16 when I got home I had no rice so called and sed I had no rice so went Back to get the rice and I was charged an extra £3.50

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James Bullock . 2023-12-17

MORE AT Google

Great pizza. Good quality halal ingredients.

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Sabina B . 2023-10-26

MORE AT Google

Ordered online, highly recommended.

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David Hamilton . 2023-09-05

MORE AT Google

Usually order from here all the time but the past few times it’s been awful. Tonight my order was wrong, cold and around an hour 30 to get to me. Phoned up to be told sorry we only have one driver, if that’s the case then the website should notify you to which I would have ordered somewhere else. Taking peoples money knowing you’ll be sending food out to customers cold is just poor. Won’t be back which is gutting. Glory days of shahs is over I reckon. Sad times.

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cobro . 2023-08-12

MORE AT Google

Absolutely shocking , ask for chicken korma with rice and sent korma sauce without chicken and then had the cheek to say that’s what I’d ordered although they charged me for it then hung up the phone when I complained , will never be back place Is an absolute rip off

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Desirae Neill . 2023-07-17

MORE AT Google

Dreadful. Been like this the last twice. Ordered a mixed nan kebab, asked for salad and sauce on it, got neither except a tiny cold tub of sauce that was so watered down that it soaked through the nan bread and then through the box. Jesus H Christ. Furthermore, one small tub is not even nearly enough for such a large box. Don’t even ask if the sauce was spicy. The lamb meat was like rubber. It also arrived cold. If I wanted to eat terrible food, I’d just eat my husband’s food as it’s free. That’s the last we’ll be getting food from here. Ridiculous.

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Yvonne Howie . 2023-07-13

MORE AT Google

Ordered online. Got a phone call to say they couldn’t provide what we had ordered. Despite the options on their website, we were told we would only receive one naan, not two. Not very helpful when we said we didn’t want the food. Highlighted the poor customer service but got nothing but cheek. We asked for a refund but I’m not confident we will get it. Not the first time they’ve messed up, but it’ll be the last, I won’t be ordering from Shahs Palace again.

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DawnC1981 . 2023-06-01

MORE AT TripAdvisor

Cancelled my order claiming I lived too far away yet no problems when entering postcode. £15 returned in 3 days shocking

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Kyle Clark . 2023-04-11

MORE AT Google

Food is amazing out of here. Pizzas are cooked to perfection

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Colin Stirling . 2023-04-07

MORE AT Google

Food is great. Gentlemen are lovely and it's quick service

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Janette G . 2023-04-02

MORE AT Google

Shah's palace is a great take away Indian food place I highly recommend this to anyone.

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bobbyjoe Brown . 2023-03-25

MORE AT Google

Great Indian cuisine and fast service

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Greig Fenwick . 2023-03-18

MORE AT Google

raw chicken pakora, now have food poisoning thanks guys👍👍

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Reece Anderson . 2022-11-10

MORE AT Google

Usually really like meals from here but tonight just not up to par. Ordered a mini mixed grill which usually has donner meat none to be seen. Chicken not good. Sauce and nan good.

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Taylor Daggett . 2022-10-29

MORE AT Google

Best quality food l have tasted in Kilmarnock for the past 12 years. Good Service too, fast delivery and well packed carry out.

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Shaheen Mirza . 2022-10-29

MORE AT Google

Every single order/delivery is missing items. Every single time I add " please check order is complete as las time order was missing items "... And as usual order arrived missing items. But this time when calling to ask for my missing items they tried to tell me I never ordered what was missing even though I'm looking at the confirmed order as I'm speaking to them .... Never known a restaurant to be so incapable of filling an order .. tbh I think they do it on purpose. Working in customer service my whole life, never have I experienced such poor customer service as you will get from this place .... HOW HARD IS IT TO PUT WHATS ORDERED IN A BAG AND OUT FOR DELIVERY!! ... NOT TO MENTION SPENDING £40 AND HAVE THEM LYING SAYING I NEVER ORDERED WHT WAS MISSING!! YOUS GOT CAUGHT OUT THERE !! UNBELIEVABLE!!

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Don Lyon . 2022-10-20

MORE AT Google

Great food. Cash only but food is good.

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Dwayne Bolton . 2022-08-17

MORE AT Google

Usually really enjoy the food and ordered tonight as my daughter chose Shahs. Made order via website and unfortunately chips were missed in our order. Phoned and they sent some out within 20mins...however these were the worst re-fried chips ever. Not sure if they thought we were not genuine or if this is deemed acceptable to them however they were inedible. Poor service from a normally good takeaway. Will not order again quickly as a result. Very disappointing

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laurie risk . 2022-08-11

MORE AT Google

Nan was stale dry and tough better if they served fresh food

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George heskett . 2022-08-01

MORE AT Google

Pizza chips were rotten ' worse food took only fit foe bin

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Elizabeth Innes . 2022-07-24

MORE AT Google

Every second Tuesday, we get the 2 for Tuesday on pizzas - £9 for two 10 inch pizzas. If you order on the app, go to "Meal Deal" and look for "Crazy Tuesday". Always look forward to it. Can be busy between 5 and 7pm so be patient 🙂.

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Greg Armstrong . 2022-07-17

MORE AT Google

Ordered a delivery. Only good point about this order was delivered on time. Chicken Madras - not what you'd expect from a madras. Tasted like a tin of tomatoes loaded with chillies. No other distinguished taste Mixed Kebab - so salty it was inedible! Garlic Nan - soaking and soggy in parts. Other parts still had lumps of unmelted garlic butter. Total waste of money. Definitely won't be back

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Killie Piper . 2022-05-11

MORE AT Google

Good food, chicken kebab was great , football was not

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kenneth tannock . 2022-02-13

MORE AT Google

Grew up in Kilmarnock and always loved Shahs Palace, have even raves about their kebabs to my kids. Back up for the evening and ordered a small donner kebab for delivery, arrived quickly, to say it was a small that I ordered there was loads in it and just as tasty as I remember ☺️☺️

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Jan C . 2021-12-27

MORE AT TripAdvisor

I’ve been using Shah’s Palace for over 25 years and after all these years it’s safe to say the standard has dropped considerably. Starting with the initial phone call to place your order for a delivery.it’s like talking to a recorded phone message. The girl who answers the phone on a Saturday night is as dull as dishwater and talks like a robot then messes up the order. This applies to the guy who takes the order as well. He’s in such a hurry to get off the phone he messes the order up as well. Out of the last 10 orders before I stopped giving them custom 7 have been wrong and missing items, but needless to say I’ve still been charged full price. This is after I’ve repeated the order several times over the phone to make sure there’s no confusion. I don’t want to phone up and go through an interrogation and question and answer session when there’s no rice or Nan bread then get it sent out 30 mins later when the rest of the food is cold. I just want what I’ve asked for and what I’ve paid for to arrive as a full order. This takes me to the “Delivery”. The Poppadoms are absolutely laughable and are more like a bag of mashed up crisps in 100 pieces. I’m sure I’m not the only one who has encountered this almost every time I order. The food is also far below the standards of what it used to be at Shah’s. There’s a lot less chicken in the main courses than what there used to be. It’s little amounts of chicken with lots of sauce. The Nan breads (when you actually get them) are hard and crispy and are more like a cream cracker than soft Nan. One thing they make sure happens EVERYTIME is charging full price without checking the order is correct. Nobody’s checking the orders. All in all I’m sad to say it but I’ve started going elsewhere where the order has been right every time, the price is fair, the food has been good portions of tasty food and the Nan bread isn’t rock hard. Even the poppadoms have been spot on. In my opinion try somewhere else as Shah’s Palace has really went downhill. New management, staff and chefs needed. Sad to say after all these years but true.

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TartanMan1975 . 2021-11-30

MORE AT TripAdvisor

Food was good, but arrived 45 minutes late and was cold. Disappointed.

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Gordon Paterson . 2021-11-25

MORE AT Google

Very good quality and tasty pizza and fries, even late at weekend nights when there are many customers

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Nick Kabawa . 2021-11-21

MORE AT Google

Horrible experience with this place will NEVER order from here again.

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Gio One . 2021-11-03

MORE AT Google

Ordered a £20 meal deal for only the pizza and two cheese nans to arrive. So phoned to be told I would get partial refund on Monday. So only small pizza for dinner. Not acceptable no phone call to say the system is not working. If too busy stop taking orders!!!

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Caroline Mcilvanney . 2021-10-17

MORE AT Google

Only ever get the special kebab at a fiver. Yet to finish it. Soo much meat. Amazing value for money

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Wringwall G . 2021-10-16

MORE AT Google

Always excellent. Great value meal deals.

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Stephen 10 . 2021-10-03

MORE AT Google

Best Nan and lamb sagg in Kilmarnock yum

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Shamaila Bashir . 2021-09-29

MORE AT Google

Ordered from here last night as we were visiting friends in Kilmarnock. Curries were all amazing, we would definitely go back. Only one little thing we ordered a sweet nan that didn't come. But all in all they deserve the 5 stars

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Douglas Clark . 2021-09-19

MORE AT Google

My personal favourite Indian takeaway. They do decent pizzas, very good curries and their Peshwari Naan is good and you can tell it’s been made fresh.

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ZestraX . 2021-09-09

MORE AT Google

Pretty cheap, very tasty, I would recommend the chicken burger supper

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Callum Green . 2021-08-10

MORE AT Google

Frequently have mixed kebabs out here, find the meat of good quality and very tasty. Decent value for money too, overall good

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Gafferz . 2021-07-15

MORE AT TripAdvisor

Ordered yesterday night never received our order, phoned today and was told to phone tommorow instead? Another time they've had plastic in their pizza.

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Chloe Gallacher . 2021-06-16

MORE AT Google

Definetly one of the best in Kilmarnock after trying them all then this is in top 3

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shrimpalimp89 . 2021-05-27

MORE AT Google

Food arrived cold, had to microwave the pizza, after waiting an hour and 15 minutes. This is the second time that happened. Think we will order elsewhere in the future.

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Gillian Ward . 2021-05-22

MORE AT Google

Had our first pizza from Shah's palace and can honestly say it was delicious and service was fast, i asked to change one of the veggies on my pizza and put another in its place so was very dissapointed that they hadnt just swapped it instead they charged me for the one I changed it to

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Frances Black . 2021-05-02

MORE AT Google

Ordered over £30 pounds worth of food online and paid with my debit card. Delivery driver arrived and requested additional money which I couldn’t understand, she called the shop from my door to query and turns out i was being charged for additional cheese etc which the website allowed mr to add and no mention of additional charges. Surely it’s up to the business to ensure that there prices are correct online and not try charging additional at the point of delivery, bit of a con. I paid it because I couldn’t be bothered arguing with the poor delivery driver but we won’t be back, shame as I have been a customer for over 15yrs but certainly not the same as it used to be. Food quality was poor, burnt garlic bread, hardly any chicken in a chef’s special dish and packaged so bad the food had fallen out some of the containers. I suggest shahs palace update their website to ensure the prices are correct and up there game as the quality has definitely went downhill.

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debbiekirk840 . 2021-05-01

MORE AT TripAdvisor

Great as didn't have app as son has they gave me the discount thanks xx

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Tracy McCall . 2021-04-25

MORE AT Google

My flat is on the top floor, I get a phone call that I need to meet them at the front door for my delivery because of 'COVID' (i've had maybe 200 deliveries during COVID and never had this request). If i was dressed to go outside, then I probably wouldn't be ordering a takeaway for delivery so this is very annoying and I will not order from them again. The delivery woman, so concerned about COVID had no mask on or gloves.

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Garry Q . 2021-03-28

MORE AT TripAdvisor

Ordered a calzone as soon as I took it out the bag half of it fell out the underside of the box was just a soggy mess,I would have been better eating the box absolutely rotten!!!

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david mcluckie . 2021-03-25

MORE AT Google

Got battered sausage and chips, chips weren't cooked properly and we're disgusting, and batter on sausage was more like wallpaper paste it was awful. After driving for 13 hours and thus place was ment to be good and it was a fair drive back to my Premier Inn I am extremely disappointed

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Stuart Fox . 2021-02-23

MORE AT Google

Excellent food and service 2ndbto none in Kilmarnock.

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Justin Ferguson . 2021-01-23

MORE AT Google

Absolute rubbish and shocking service do not go near management utter shocking speak over u just pure ignorance

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tony16901 . 2021-01-02

MORE AT TripAdvisor

Me n my dad usually order two for Tuesday but couldn't find it on their website. When I got my pizza the second slice had a solid peice of plastic in it! Never phoned up coz I dont like to make a fuss of things but thats not right!

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cleoD7030MW . 2020-12-30

MORE AT TripAdvisor

Ordered family meal for it to arrive wrong and items missing. Spoiled our meal as we had to eat separately. Will think twice before ordering again. What a waste of money, order over £30.

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caroline_mcilvanney . 2020-12-27

MORE AT TripAdvisor

Seemed to be ready way too fast to feel authentic, never got a sauce with my seekh kebab. Not much chicken, not much taste. Salad looked fresh.

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Jimbo Shade . 2020-12-14

MORE AT Google

Best pizza in the town 5 star :-)

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Euan Pryce . 2020-11-23

MORE AT Google

A town favourite, top quality food. Pizza to die for. Best in town.

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Kirsti Stirling . 2020-11-15

MORE AT Google

Just got a takeaway this evening, absolutely outstanding, brilliant meal, thank you, everything was great, even the salad Stunning food, complements to the chef

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John Colvin . 2020-08-12

MORE AT Google

Not even worth that, so rude. Useless

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alan martin . 2020-07-31

MORE AT Google

Brilliant korma I never go anywhere else

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Jennifer Arthur . 2020-07-11

MORE AT Google

Food is always great. Moved to Kilmarnock a few years ago and we tried LOADS of Indian takeaways, this one was the best by far.

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Louise Ballantyne . 2020-05-25

MORE AT Google

Food came and never got half the stuff i ordered and still charged me for the stuff that wasnt there,was rotten anyway tbh waste of money will never order again......day light robbery DO NOT ORDER.

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dakota Kennedy . 2020-05-02

MORE AT Google

Ordered tonight, arrived pretty swift considering these horrid circumstances!! Very filling, very tasty! Was apprehensive using a new takeaway...but im impressed and i WILL order again! Worth every penny.

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mohikan 22 . 2020-03-29

MORE AT Google

Usually good and quick delivery... Ordered online tonight at 18.40 and at 20.10 haven't received my confirmation e mail although money has been taken from my account, and can't get through on the phone.... Constantly engaged.

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Dianne mcintyre . 2020-03-28

MORE AT Google

so ordered a delivery paid on the website with card , delivery driver comes too door wanting money , I had clearly paid it online and he wanted money so I gave him back the food and shut the door , bit weird how i clearly put my bank details in

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Kaylawalker1234 . 2019-12-07

MORE AT TripAdvisor

Only ever been after a night out, food is fine for soaking up the alcohol.

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Graeme Nisbet . 2019-10-19

MORE AT Google

Used to be a great Standard of food it was good and hot with lovely service. Staff has changed and so has the food. I ordered a kebab and curry both were cold kebab greasy and just a slushy mush even the dog left it. Pizza was soggy and the topping was burnt. Would not go back.shame as it was a great place.

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georgeheskett . 2019-10-18

MORE AT TripAdvisor

This place should be closed,3times order food and always delivery sooo late.they didnt contact about being late.nearly 2 h for cook order and deliver where is few minutes drive.

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tomasz Rajski . 2019-10-08

MORE AT Google

The chicken pakora was about as fresh as the bottom of a wheelie bin. I'll never order from here again.

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Jamie Hughes . 2019-09-27

MORE AT Google

Great place stayed in killie for years and always used them

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William Nutt . 2019-09-22

MORE AT Google

Always fantastic food , freshly prepared

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Gordon Paton . 2019-09-13

MORE AT Google

Staff friendly and helpful. Food ordered was partialy thrown out. To me was not very good. Personal taste perhaps.

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Tom Mackin . 2019-08-19

MORE AT Google

Been ordering from here for years. Food is always delivered hot & on time. Plenty of variety to choose from. Portion sizes are great, can’t fault the place.

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SDLMcCulloch . 2019-06-16

MORE AT TripAdvisor

It's Shah's. Food is great and there's a good variety on the menu. Always queued out the door at weekends after midnight.

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Stephen McCrindle . 2019-04-13

MORE AT Google

Got a meat feast tonight and given garlic mayo as a dip. Was lovely as shared it with my pregnant partner in the maternity unit at crosshouse hospital. Hope it helps her start 🙏😁

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party-madness . 2019-02-11

MORE AT TripAdvisor

Good grub. You can usually rely on this place.

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Stephen B . 2019-01-28

MORE AT Google

Amazing food good service loved it

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Malcolm Barker . 2019-01-04

MORE AT Google

One of the best takeaway meals ever

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Stewart Clint . 2019-01-04

MORE AT Google

Normally love Shaz palace maybe new chef but my meal for two in saturday was way too spicy achari and tika masala we couldn't eat as the spice off the chart these dishes are not marked as hot we were a tad dissapointed

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Carolann McGill . 2018-12-17

MORE AT Google

absolutely embarrassing service! so rude and you have to repeat your order about 12 times. say you'll get your order in half an hour and it arrives two hours later...and most of the time its the wrong order!! You then have to wait another 20 mins whilst they deliver the stone cold food and you do not even receive an apology!

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pam123robinsonx . 2018-12-12

MORE AT TripAdvisor

Good on a tuesday 2 piazzas for price of one Kebabs are tasteless Curries mediocre

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Alex Arthur . 2018-11-28

MORE AT Google

Good for after a night out, wouldn't normally eat here sober.

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Lisa Ferguson . 2018-09-24

MORE AT Google

Great place best place in Kilmarnock

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Jennifer Arthur . 2018-09-04

MORE AT Google

The carry out we got on Friday was terrible and disgusting I would never recommend this place. The chef speciality dishes mostly taste the same and are full of false coulering, the Channa puree was absolutely unbeatable so never again.

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Robert A . 2018-09-01

MORE AT TripAdvisor

Amazing curries and friendly staff

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Jordan Ferries . 2018-04-26

MORE AT Google

I’m never going back because the meat tastes like it’s rubber and they give you 7 sauces that are all terrible and the food was overpriced

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Mateusz . 2018-04-11

MORE AT Google

Grt place food always lovely. Nice staff too

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summer paton . 2018-04-02

MORE AT Google

Ordered online, delivered within 30mins. Great food, piping hot, brilliant service x

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Pat Smith . 2018-03-31

MORE AT Google

Ordered a chicken kebab and what I got given looked like tinned dog meat in a bit of pita bread! Absolutely raging when I opened the box to see what was inside it, no salad and shredded scraps of meat. Definitely not what I ordered! Won’t be eating here again waste of money

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Kerry . 2018-03-27

MORE AT Google

Normally order Pizza's from Shah's Palace and have done numerous times. Spot on and very quick service. Pizza's are excellent normally Fast Food Style but no complaints. Overall 10 out of 10 For Pizzas

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Haroon-Ali . 2018-03-21

MORE AT TripAdvisor

Really disappointed ordered a pizza at 1:07am told half an hour for delivery. Phone back at 2am to ask if order is on its way told yes. It's now half past 2 and still no pizza. We use the takeaway often so not happy about the food not being delivered.

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Siobhann Cairns . 2018-02-18

MORE AT Google

What a Taste 😎 i have eat there pizza The best pizza i have in Glasgow

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Imran Rasul . 2018-02-10

MORE AT Google

Good choice. Not eaten here often but the chicken kebab I had was great.

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Graham Mccard . 2018-01-23

MORE AT Google

Best in town for food and service

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Graham Morris . 2017-11-19

MORE AT Google

Good food and a friendly staff would go back

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Kenny Brown . 2017-10-31

MORE AT Google

Brilliant tasty food every time.

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Fiona . 2017-10-29

MORE AT Just-eat

Great value. Would order again

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Kim . 2017-10-29

MORE AT Just-eat

Food was good, portions big. Ordered a bottle of irn bru, got sent Pepsi- no explanation other than the driver saying ‘They’ve no’ got any’. Phone call woulda been nice since we’ve now paid £2 for a drink no one likes!

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Clare . 2017-10-28

MORE AT Just-eat

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3,8

3566 Opinions

Marmaris Kebab Houselocation-icon75 High Glencairn StreetPizza & Pasta

Went here tonight for the first time. Will be the last. Got a mixed kebab. Small portion for basically a tenner. When I got it home and tore open the plastic bag it was in, grease literally spewed out all over my worktop. It was disgusting, easily the greasiest kebab I have ever had. The lamb was burnt and the chicken dry, and the donner meat, of course, was swimming in grease, which pooled at the bottom of the plastic container. Quite simply awful. Nothing else to say.

cheeseburntchickengarlicmeatsaladcurrypizza