Based on 1.579 opinions finded in 2 websites
Based on 1.579 opinions finded in 2 websites
Opinions
Nice food, friendly staff and good service however paying by card there was not a facility to tip the staff which in this day an age is ridiculous so l will not go again.
Barry Morris . 2024-03-16
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Lovely place, good atmosphere and food was great
Alison Benfield . 2024-02-12
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Went to this restaurant Sunday very nice food staff very welcoming, plight always on the move, clean .would defo recommend this restaurant when in Wells
Lorelie Cutter . 2024-01-29
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Lovely place on the coast. Comfortable with good views
Richard Barker . 2024-01-10
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Came across this restaurant on a visit to Wells next the Sea, lovely view over to the harbour , was very enjoyable on New year's eve for lunch. Thank you
Julie Henty . 2024-01-06
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A very good gathering of the Clans prior to my son's wedding. Catering was very good and the food of a good standard. Certainly worth the visit, will return again n
Chris Henderson . 2023-12-12
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What an incredible little restaurant. We have been here many times over the last few years and here never been let down. The service is 5 star as is the food.
Darcey Howlett . 2023-12-09
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We have visited this place in summer time and were very disappointed. There were lots of free tables and lots of people were not able to sit down. We have been waiting for a long time to be served. We have ordered chicken wings which were very very spicy. So we paid lots of money and couldn't eat our meal. Staff didn't inform that that food was too spicy. Don't recommend this restaurant
Galyna . 2023-11-30
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Had such a great time at Sands this evening, food, service and atmosphere amazing, so much attention to detail and perfect elevated view of the harbour. Highly recommended.
Sarah Sweeting . 2023-11-29
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Excellent food and customer service, very helpful and polite, lovely views over harbour and marsh. Well worth a visit 👍
Mark Buckingham . 2023-11-13
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Really not very good Place was empty for dinner which speaks volumes when everywhere else is busy. No draught beers which is disappointing Menu was very limited We ordered the special fresh king prawns, chorizo and bread The prawns were clearly frozen, chorizo underwhelming and the bread was from the supermarket All for £8.50 ! The mains were better but I’d had enough by this time, poor service telling me the prawns were fresh, holes and rips in both the carpet and chairs Not our thing
Nick Harvey . 2023-10-25
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Had a lovely meal at the sands restaurant. Had a table by the window over looking the boats. Would recommend this place.
Gavin Hudson . 2023-10-01
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I visited Sands for dinner with my wife when staying in the area. The dining area is on the first floor, with views across Wells-next-the-Sea harbour,especially if you are lucky to be seated at a table by a window. The menu is not overly large, but I prefer a restaurant with a smaller number of dishes cooked well. They also offered two starters and four mains as specials. We had an enjoyable evening, the staff were polite and friendly and the food was very nice and good value.
Paul Jenkinson . 2023-09-24
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Booked online could not have the time I wanted but got me in 60 mins earlier with window view. Both nights food was delicious
Chris Kilmore . 2023-09-23
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Window table overlooking the quay, good food at a reasonable price, local cider and attentive staff. What more could you ask? This is my 2nd visit several years apart. I enjoyed both occasions and will be returning in the future. Definitely recommended. Update 2023 - revisited and my review hasn't changed.
Matty Dare . 2023-09-20
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Amazing view, and pretty good food. The service is slow at best. They have a weird system and on the day we were in everyone was waiting more than 20 minutes just for the orders to be taken.
João Davide . 2023-09-16
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Excellent service, fish and chips first class , beer very good . Highly recommended
Brian Jones . 2023-09-07
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5star lunch experience. The food was super fresh and tasty. Service quick and attentive. Prices really good - for 3 starters, 4 main dishes and a cider we paid less than 100quid. Lovely place
Iwona Gajewska . 2023-09-06
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Nice location/ view, decor, slow service waitresses inexperienced, food is fine.
Peter Trimm . 2023-09-02
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A fantastic restaurant, tasty food ,friendly staff & had a lovely view from our table overlooking the estuary. The local cider went down a treat as did the scampi & chips ,the homemade tartare sauce & to finish the yummy sticky toffee pudding with butterscotch sauce & salted caramel icecream 5*
Paula Rogers . 2023-08-27
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Booked online had a lovely person call me back to apologies for the booking didn't go through. She confirmed I had a table no problem. The restaurant is located on the front of the quayside. Gorgeous atmosphere and location. Service is friendly yet professional. Reasonable prices but exceptional quality made food. Some specials and excellent menu. Well presented. Great view of the bay and the beach. Would recommend to anyone if you don't fancy a local pub for food.
Arron Borson . 2023-08-26
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We booked a table for five adults and three children, we were given a table for six. The starter of prawns in a sweet chilli sauce were a joke. Five frozen prawns in a dish with a bottled sauce and a piece of baguette for £8.50! We then waited an hour for the mains, a total rip off. Our table was booked for 6.30, we left at 8 35! Dreadful
Andria Johnson . 2023-08-18
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Lovely staff and a great view on Wells's Harbour. The food is average and overpriced in comparison with more copiously garnished dishes in Norfolk's many coastal crab shops. Disappointing selection of starters and dessert. Good potential, unfulfilled as yet.
Samy Ahmar . 2023-08-09
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Extended family meal out. The place was busy but the friendly staff worked hard and we were served in a reasonable time. The food was delicious, cooked nicely and served hot.
Sue . 2023-08-08
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Fantastic food, my husband had the platter and I had the sea bass, both excellent. Highly recommend!
Paul Edwardson . 2023-08-07
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On a busy day they had lots of empty tables. Small portions, mediocre food. £15 for fish and chips that disappointed. They state gluten free options available on a sign at the door but prepare for more disappointment when you ask for the list, it's just the normal menu with some hand scrawled nots saying most things have gluten. Will not be going back. Response to owner: i appreciate that you cant do much with most your dishes to make them gluten free but allergen information isnt the same as gluten free options, the sign led us to expect more. Maybe we were just over optimistic maybe not. The restaurant itself though was very nice inside and also clean. I dont like leaving bad review but wanted to be honest
codswop . 2023-08-02
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Nice views from the restaurant but was a little disappointed with the service and food. I can’t fault the man who was serving us as I think he was on his own and it was fairly busy. We waited nearly 45mins for food and the drinks were slow. Food was okay, my boyfriend enjoyed his burger but my coleslaw and calamari were a little bland. We had visited from the midlands so a little disappointed to have had experienced not so great a restaurant but the crab looked amazing on the menu and from what someone else ordered so I believe if you come on the right day it would be a great restaurant with good service and food.
Chloe . 2023-07-18
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We had a lovely lunch and the service was excellent.
Judith Ridge . 2023-07-14
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Very nice restaurant good food good staff
John Connolly (Sean) . 2023-07-13
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We have visited many times over numerous years and have always have lovely food. However, today the food was poor, the portion was small for the price & the batter on the fish was a strange yellow colour and soggy. The fish had lots of bones in it. It was so disappointing we always look forward to lunch out but would definitely look to eat elsewhere next time we are in Wells.. The staff as always were pleasant - unfortunately the food did not match the service. Date of visit: June 2023
Debbie Symonds . 2023-07-10
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An extensive menu, with local sea food, beautiful views across the harbour and marsh.
david a tipple . 2023-06-30
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Staff were super and very accommodating.
Han W . 2023-06-25
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The best thing about this restaurant is the view I ordered roasted skate which was not cooked enough I only ate 5 mouthful from the bottom edge the thick part was so hard I could not pull it away from the bone nobody came and asked if our food was ok so I ate the salad leaves and the new potatoes when the young man came to collect the plate I told him it was not cooked enough he said nothing and did nothing I would not return to this restaurant I would rather have fish and chips and sit in the car park
Maxine Agathokleous . 2023-06-23
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Fish small too many chips, better next door
Mark Hunton . 2023-06-16
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Pleasant dining experience with a lovely view.
Claire . 2023-06-16
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Excellent customer service, clean and bright restaurant. Beautiful location. Top quality fish and chips. Highly recommended.
Peter Sharpe . 2023-06-12
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Nice views, very friendly service, and pretty quick as well. The food, though, was only average.
Jibin Francis . 2023-06-11
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Went on Sunday for my birthday lunch with the family, booked in advance and received prompt responses and kind arrangements. The food was delicious and fresh and the view was absolutely perfect. Really enjoyed it and will definitely be back! 🌟🌟🌟🌟🌟
Paola Leonardi . 2023-05-28
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Never been before and it was my birthday. Ordered fish pie which came up with a thick rubber layer of cheese which looked like oil around the edges. The fish was nice underneath the layer of cheese, in a watery sauce. Even the table next to us had fish and chips and they said the batter was soggy.
Graham Ellis . 2023-05-18
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Restaurant staff friendly but the fish pie was fatty and full of cheese, no potato. Not nice
Donna Ellis . 2023-05-17
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Food was lovely as were the views across the harbour my wife ordered steak with jacket potato but waiter said there was no jacket potatoes available only open 6-8.30pm how do you not have jacket potatoes available!!!! 3 Deserts on the menu as well as ice cream and sorbets ordered 2 of the Deserts only to be told they weren't available and there was alternatives which we didn't like that was the only disappointment
Mr G . 2023-05-13
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Nice food! reasonably priced! Great views of the sea from the restaurant. Helpful staff.
Lloyd Smith . 2023-05-13
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Fantastic fresh and tasty food, a great atmosphere and brilliant views. The staff are very friendly as well.
Paul C . 2023-05-05
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Truely lovely, great food and service and the view was the best :)
S H . 2023-04-28
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A very nice meal, I had the dressed crab extremely tasty, you get a fantastic view from the upstairs window across the Wells bay, I will return.
Steve Spalding . 2023-04-19
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Very nice menu and food...staff helpful and children friendly...Nice outlook over Quay
Joycelyn Morley . 2023-04-15
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Fantastic restaurant. Quality food, amazing view and great decor.
aaron stokoe . 2023-03-22
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It was recommended by a local to eat here as we wanted a proper seafood experience. Went at 7pm without any booking. most of the tables are reserved and people are coming mostly at 8pm in groups. Internet was slow and couldnt connect to it. Weve chosen our seats to have privacy. Ordered seabass but The fishpie and garlic bread with cheese was the best for me! they have beers to if you wanna have fish and chips butbi didnt ordered and did not take any risk as i have seen most of their fish is served toasted. Thank u 4/5.🐠😍🐟
G.E. Alba . 2023-03-19
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Absolutely fantastic food was high quality fish fresh
Tim radway Radway . 2023-01-04
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Lovely restaurant, food great and friendly staff. Lovely location looking over the harbour. Highly recommended.
Sharon Ellaway . 2023-01-02
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Went to Private function, really enjoyable evening.
Bob Wilkinson . 2022-12-16
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Nice restaurant which has kept a certain character. Very nice view of the port. A little more expensive than other restaurants but the dishes served are of quality
Emmanuel L . 2022-11-04
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The service was excellent, the 3 stars are for the price which was very expensive, the portions of the fish small and the battered cod was extremely oily.
Pan Kon . 2022-10-23
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Always was our go to place for fish and chips. Don't bother now service terrible fish portions diminutive and soggy chips. We did go back just in case one off slip but second time even worse - walk on by !
Bobbie Elsom (BobbieJ) . 2022-10-03
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Lovely restaurant just across from Wells Harbour. We were looking for a spot to have lunch and this restaurant was excellent. Friendly host who greeted us and gave us an excellent table by the window overlooking the harbour with a lovely view. Food was excellent, very tasty and amazing value for money. Would recommend and return.
Nigel Sarsfield . 2022-09-27
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Great views and service was okay. Had the seafood platter which didn't seem very fresh and more placed from container to plate (the fries were the best bit), seafood parpadelle was nice but overly rich and a large portion. The oysters were really nice though, but better on their own than with the chimmichurri sauce they came with. It was a quick decision for dinner when in Wells but I don't think I'd come back out of choice.
Alex Nye . 2022-09-22
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Disappointed with meal, pasta with chicken parmigiana was bland and luke warm. No additional cheese to flavour bland sauce. Perhaps I just chose the wrong dish
Laraine Hawkins . 2022-09-14
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Will not go back to this resturant again, Waited 30 minutes for 2 drinks, had our starters before our drinks were even served, to top it all off our main dishes came and it was awfull.
Olivia Walker . 2022-09-11
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Hugely disappointed as we had very high expectations following recommendations. Although recompensed for poor food and poor service, sadly I can say that the only excellent part of this restaurant is the view...
June Duffield . 2022-09-10
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It was ok.... Considering its a seafood restaurant we were disappointed. You get better at the local chippy😞 sorry guys...
Paula House . 2022-09-05
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Staff were polite and friendly. Great views of the quay (if near the windows) and was clean and tidy. Food was average with mid-high prices. The wait after ordering and between courses was too long and it was not overly busy. Thought it was where customers were coming in, but, the aircon made one end of our table really cold/uncomfortable the whole evening, only found out when passing the unit when leaving. Overall ok, family friendly, but, take something to keep the kids busy while you wait.
Ben . 2022-08-28
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Staff very helpful, food reasonable.
Ray Eyre . 2022-08-27
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Service was very slow and food was bland. I will avoid in the future.
Joe Cockayne . 2022-08-24
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Great view over harbour, excellent Seafood Platter, wine choice was limited on the day I was there, but the bottle we had was an acceptable table wine
IFM . 2022-08-24
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Been here quite a few times when visiting the area, food always very good , with good service from the staff. Would recommend as reasonably priced as well.
Susan Carratt . 2022-08-23
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We had some starters, cauliflower and kids pasta. Service was slow, some requirements were forgotten, side salad was stale. I'm not sure that roasted cauliflower can pass as a confit cauliflower stake. Overall, underwhelming experience.
Ivan Lobov . 2022-08-22
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Nice food, the service was a bit slow but we were in no rush.
Maxwell Bartrop . 2022-08-21
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Brilliant restaurant, great staff and great food
matt smith . 2022-08-19
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The one star was dedicated to the waitresses who provided great services. I was grossly disappointed at all other things that my family and I have experienced at the restaurant. I ordered a seafood platter, which should, but didn't come with the oyster. I wasn't advised they had run out of oysters at the time of ordering. When I asked to change for a different item on the menu, the poor waitress had to relay the messages from the CHEF that there would be a small charge for returning the platter because they COULDN'T REUSE ANY FOOD ON THE PLATE. That was not a justifiable reason to any standards because you simply don't reuse food that has already been served. We managed to not pay the small charge after the waitress very kindly passed on our reactions to the charge. We understood that the CHEF was annoyed at the waitress who fought for our rights. When I finally reordered my food, I was told that there would be extended waiting time to my order, which again, was not satisfactory because they failed to inform me they ran low of oysters initially. The CHEF later on came out to the bar area and constantly glanced over to our table for a good 10 minutes, disgruntled. My mum ordered cod and fries, and everything on the plate was soggy. The mackerel fillets were nice however in all fairness.
Pak Lim Liu . 2022-08-14
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Please don’t waste your hard earnt money here. They don’t really want you here anyway. Dreadful customer service!
D W . 2022-08-13
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A family holiday lunch for five adults visiting Wells for the day. Venue, menu choice, quality of food presentation and cooking, table service and value for money all 5* Highly recommended especially the sea bass and seafood platter main course. Told it was the head chef's day off and the food had been prepared by two under 18 year old apprentices on a college catering course, unbelievable and surely future Masterchef contestants!
John Dawkins . 2022-08-08
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Save your money and go elsewhere. Tasteless fish, over cooked chips and peas. Garlic bread burnt and never seen any form of garlic. Burger leaked blood like a running tap. Waste of time and money
robert hemstock . 2022-08-02
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Stays open when all around is shut. Lovely food (we both had pan fried fish with delicious, fresh salad) impeccably presented. Fab views over the mudflats. A must.
martin corey . 2022-07-29
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Fantastic fresh sea food. I loved it. But the service was a bit slow even though it wasn’t busy. We waited 15mins to get the bill. In the end, we had to go and pay it. They didn’t even apologise. That’s a shame: they have such good food, but the service..
Banu A . 2022-07-27
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Not as good as anticipated. Carpets not hoovered before opening. Chair had to be wiped down before sitting on it. Food disappointing.
Chris Phillips . 2022-07-20
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The staff were moody and unfriendly. It took 20 minutes just to get our drinks. There were things missing from the menu that the staff were not aware of and caused further delays. The chips were awful!! All in all not a great experience. We should’ve gone next door to the regular chippy at half the price.
Paul Adams . 2022-07-12
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Reserved a table for a Monday evening, for myself and a friend, so had one overlooking the harbour. Super food, friendly service and reasonably priced too. Our fish was perfectly cooked and the chips excellent too. My friend had driven up from London, and as we were both hungry, forgot to take a photo or two! Can also highly recommended the sticky toffee cake too! The restaurant closes as 20:30, so I’d suggest that you book ahead, especially if you want a view overlooking the harbour. I’d return for a meal to Sands Restaurant next time I’m in Wells-next-the -Sea.
Chris Greenfield . 2022-07-10
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We had cod and chips and they were delicious 😋 Service was excellent
Sue Lawrence . 2022-07-06
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I visited this resturant with my partner and child after checking the rating we thought it would be good as it had more than 4 stars out of 5. Upon arrival we were greeted by a question - have we got a booking... no smile, no hello... we felt awkward, as if we were causing a great inconvenience by turning up without a booking. After checking her list for a while, she told us the only table available was the beach hut right in the corner. It felt like she was doing us a great favour by offering us this table. The resturant was almost empty. At least 3 sets of people came after us and they were greeted better than we were, they didnt have any bookings but were quickly shown to tables more to the middle of the resturant which werent available for us a mere 5-15 mins ago. If its booking only or bookings are preferred then this should be made clear by a sign on their door! When it came to ordering from the menu, we went for the cod and chips, when we asked what extras we could order with it we were faced with a stare that made us feel as if we have asked a stupid question... the waitress was quite rude and made us feel uncomfortable. We would respond to her in clear English and she would just stare at us as if we're speaking another language and we felt we had to repeat what we said. She also made us feel as if we should be very familiar with the menu and know what could be served along with the meal. For example, we asked whether mushy peas or gravy were available, she just stared and said no quite rudely without telling us what was available... turns out peas and tartare sauce were available with the meal but we only found this out once our food arrived and the another waiter told us. After waiting for a while, when the food came, the fish was burnt and did not taste that great at all. For over £12 per portion youd expect a better meal, the food was of worse quality than my local takeaway. After the horrible service we did not complain, but we made a firm decision to never visit this resturant ever again. If I could give less than 1 star I would but google doesnt allow you to do that.
Nazlee Shaukat . 2022-06-27
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Beautiful view of the bay. Good service, average seafood.
Devon Arnold . 2022-06-27
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I went there with my child and partner. We checked the reviews and trusted to go to this restaurant. Upon arrival we were asked if we had a booking, we told the worker at the restaurant that we didn't have a booking. She DID NOT seem happy about it and started looking at a list and after thinking for a minute or so she offered us a table. It felt like she was doing us a massive favour. We sat on the table and went through the menu. When she came to take the order, she was quite rude towards us. We asked about a menu item and she looked at us like we were aliens and that we should have known everything about the specific item. We ordered Cod and Chips. When it arrived it was over cooked to an extent that parts of it was dark brown. It did not taste well but due to the recent behaviour of the staff we did not complain. I have been to several restaurants and have had bad experiences too but never had such humiliating treatment anywhere else. I will definitely avoid this place and will also upload pictures of the food we received.
Muhammad Bilal Zafar . 2022-06-26
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We were very much looking forward to our meal here as we had come to celebrate our silver wedding anniversary. However, we were disappointed. The wine and water was forgotten about and arrived way into the meal. The pudding I was served tasted like it had been hanging around in the fridge for days and was dry and when I asked for a brandy was met with a look of confusion. When it arrived it had ice in that had not been asked for.
Jim Collins . 2022-06-25
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Decided to visit Sands for an evening meal whilst on holiday in the area. We were greeted by a smiling lady staff member who showed us to our table, we had not booked so unfortunately we could not sit by the window, a great view overlooking the Quay. The decor is light grey and white which gives a nice clean feel. The menu is not large but all the food looked good, difficult to decide what to have. My wife chose her go-to meal, scampi, I chose the seared tuna with salad. They arrived quickly and both looked good. My tuna was cooked as I had asked, medium, with a large salad which had rocket, eggs, olives, green beans, potatoes and a really good balsamic vignette. My wife asked for tartar sauce which did taste more like just plain mayonnaise but she said the scampi was good. For dessert my wife had banoffie sticky pudding which was delicious, I chose sour cherry cheesecake and a clotted cream ice cream, the base on the cheesecake was a little thick but it was really tasty and the cheeries really sour. With a couple of drinks the bill was £55, which is reasonable. The two ladies serving were pleasent and efficient, all in a very good meal. Must book next time to get a window table!
Rich Lambert . 2022-06-24
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Good but I expected it to be excellent
Robert Jones . 2022-06-19
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Visited on the Thursday of the jubilee weekend, hadn't booked as original plan was take away fish and chips, Sands accommodated us, even though fully booked, food was delicious from olives, to salmon to the haddock, well worth a visit, and service was excellent just right time between courses
Bryneth Welch . 2022-06-12
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The food was incredibly subpar, and the only decent menu item was the cod (which in its own, is very easy to make…) sadly only 2 stars.
Ben W . 2022-06-12
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Really nice seafood would go again
Wayne B . 2022-06-11
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This place is great. The food is amazing and the staff are lovely. Note, they can’t accept tips if you pay by card so make sure you bring a bluey or two for the waiting staff as they are what make the experience.
Mic Rok . 2022-05-31
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Was able to get a table over looking the harbour 😍 good food for good prices. Will definitely go back when in Wells 😊
Vivien Jean-Paul . 2022-05-28
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Good food, top view & good service.
gary rugless . 2022-05-18
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OK but wouldn't go again. Sea Bass dish was very sparse on veg but the fish was good. Fish and chips again the fish was good but the batter claggy and took it off. All a bit style over substance. Wine was OK
Paul Mason . 2022-05-07
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Brilliant service nice atmosfere hight quality foods good wines just go and enjoy
ELENA NADİA ELMAS . 2022-05-02
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View was spectacular and service warm but food was very disappointing. We ordered hock and scallops to start and the bread that came with it was old - soaked in oil, it was rock hard. As for the seafood platter -the tuna was burnt and overcooked, smoked salmon was warm and chips tasted like they were made in old cheap oil. Would not go again.
FLORENCE CHUNG . 2022-05-01
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Expensive. But pleasant. You'll need a reservation to get in!
Iain Mcclan . 2022-04-29
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Great staff but the fish was tasteless and the chips tasted awful. I wouldn't return. Shame
Jacquie Crane . 2022-04-29
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Great cod and chips, light crispy batter...and a view to die for!
Wendy Jones . 2022-04-27
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Absolutely lovely food very clean and front house staff was amazing
Laura Felton . 2022-04-25
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Nice gluten free fish and chips. Good size portions. Even the small sized meals have a decent amount on them.
Martin Wood . 2022-04-24
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The view is great, and my wife was very pleased with her meal. We've always loved coming here in the past, and hope they were just having an off day. The batter on my fish was burnt on the outside and raw in the middle, my mum's burger was dry and her chips cold, and the food took over 30 mins to arrive, we ordered before others but they got their food before us. I'm not sure if I go back. In the past it's always been great, and as I said my wife was very pleased with her food, but the rest was dire. Sorry Sands, has time run out?
Mark Figgins . 2022-04-23
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Delicious fresh fish and really friendly staff. Would highly recommend it.
Asia Lola . 2022-04-22
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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414 Opinions
We’ve just come back from a one night stay here, and had a wonderful time. Very welcoming and attentive staff, especially Robbie and Dee, both of whom went out of their way during dinner and at the bar afterwards to make sure we were well looked after. Very comfy beds and great breakfast too. Thank you.
salmoncheesemusttunacrabbeautifulcoffeepuddingsteaksausageprawnsfishcookedsaladcodladyWe’ve just come back from a one night stay here, and had a wonderful time. Very welcoming and attentive staff, especially Robbie and Dee, both of whom went out of their way during dinner and at the bar afterwards to make sure we were well looked after. Very comfy beds and great breakfast too. Thank you.
salmoncheesemusttunacrabbeautifulcoffeepuddingsteaksausageprawnsfishcookedsaladcodlady