Saikei Chinese Restaurant in Greenwich

I always love comming here, the dim sum is so so good😋

Roasted duck and roasted pork supper good.👍👍👍very crispy and tasty 😋😋😋

You can try the dim sum and Xingzhou fried rice. The price and service are both good.

A little bit expensive and could do with a few more vegan dim sum dishes but overall very nice and tasty.

Been coming here as a child, still has lovely dimsum and has a really nostalgic feeling. Try their prawn rice rolls and Thai style chicken feet they're my lost favourite dishes for dimsum. As for main dishes I always come here and get my roasted duck and beef ho fun from here. This is the best dimsum in southeast london..

The flavour and quantity is quite good ! The chicken tastes fresh ( not like the refrigerated ones ) . The service was super quick for take away ! The restaurant is always filled with people eating in groups and that is also an indication of a great dining !

Really enjoyed all the dishes we had. Excellent ambiance, the staff we cheerful, friendly and very helpful. They helped us with the menu. Service is brilliant. Will surely be going there soon. I'll recommend Saikei Chinese Restaurant for anyone to experience it

Parking at restaurant is not free which is a disappointment Food and service was ok Have been here previously where we were seated by the window with a huge ant problem crawling over the chairs and tables and the staff seemed to think it was an inconvenience to sit us somewhere else.

First off, this restaurant is in a holiday Inn which is never mentioned....after that, it's bright lights and couldn't care less staff , combined with everything ordered was sold out at 8pm Friday evening so never ever to be repeated 😡😡

Dim sum good. Pork belly delicious. Cheung Fung juicy. Service fast. Parking difficult.

Great authentic dim sum, but be sure to go earlier in the afternoon to avoid disappointment of things being sold out.

Best dimsum place in South East London

上次我去格林威治的世紀餐廳時，我把帳單四捨五入，以便付一點小費。服務生很有禮貌，沒有抗議。與上次我支付一小部分小費不同的是，服務員威脅要拍下我的汽車登記號碼的照片並將其發送給格林威治縣議會。儘管帳單上寫著服務費是可自由裁量的，但這些服務生毫無禮貌，會公開與顧客爭執。上週日，我支付了 70 英鎊現金來結清 66 英鎊的帳單。服務生說：「你們不付15%的服務費嗎？」。又在這家餐廳惹麻煩了。我額外存了 1 英鎊硬幣，他說：“我的經理會問我這個問題。”我告訴他「自由裁量」這個詞就是這個意思，然後我們就離開了。這些兇殘貪婪的服務生太粗魯了。自11月起，他們已經將大蝦炒麵的價格提高了2英鎊 November 2023 I went to century restaurant in Greenwich, I rounded up the bill so as to pay a bit service charge. The waiter was polite and didn't protest. Unlike the previous time when I paid a fraction of the 15% service charge, the waiter threatened to take a photo of my car registration number and send it to Greenwich county council. These waiters had no manners and would openly argue with customers despite the fact that the bill says Service charge is discretionary. Last Sunday, I paid cash £70 to clear the bill of £66. The waiter said, "You're not paying the service charge 15%?". Again, hassle in this restaurant. I put down £1 coin extra, He said, "My manager will query me for this." I told him that the word DISCRETIONARY meant just that and we left. This thuggish greedy waiter was so rude. They already increased the price of King Prawn Fried noodles by adding £2 since November. MY ADVICE: Give half the charge and ask if the waiter knows the meaning of Discretionary. Ignore their rudeness!

Service was generally ok although not everyone was bothered whilst serving. However the food was not good. Disappointing as we had followed reviews. On top of that the cost was way above the quality and then they added service charge. I suggest avoid.

Not exactly first come first serve. The toilets are not clean.

I hadn’t been to this restaurant for over 10 years, but this was always my family’s favourite dim sum place. I was scared to come back here after reading such mixed reviews in case it didn’t live up to such fond memories, but I’m glad I did! The dim sum here is phenomenal and I can’t wait to come back :)

Would be nice to visit there again

I love the food here! Having lived in Hong Kong for 10 years this is now our regular go to place for authentic tasting dim sum and roast meats. Like everyone says, don’t expect great service or atmosphere, but I would say that’s true in many dim sum restaurants.

We have been going to Saikei for 10 years. We have always been impressed by the authenticity as shown by the large number of Chinese patrons. However the place has gone downhill recently, in terms of food quality, value for money and service. The final straw was being fined £100 x 2 for parking there. We drove two cars and weren’t adequately warned of the need to pay, either in the car park or restaurant. The restrictions applied even at 8pm on New Year’s Day!

Very convenient location as we stayed at the Holiday Inn Express. Excellent food. Great choices on the menu. Would recommend to friends. Would love to try again. However when we sat down our chopsticks were removed and we weren’t given bowls to eat our dinner from. All other customers had both. I asked for chopsticks but didn’t bother with the bowl. We felt a bit excluded.

Update It’s our second time eating here and like before food and service is amazing. Especially auntie who gave me lots of prawn and fish crackers. Super sweet. We ate here last Dember 17 for my partners birthday around 2pm? We were seated right away and the service we got was great. I was skeptical to try this place because of the negative comments I read here. But what we experience is great, a factor probably because we did not eat here during rush time. We ordered dimsums, chowmien, spare ribs and salt and pepper squid. Everything tastes so good! I love that there chopstick were like the authentic one. Service and atmosphere was great. Definitely will go bacm and hopefully will have the same good experience. I forgot, they give you oranges which were super yummy as it is sweet.

Good value for money and good meal

Terrible food, gone downhill totally must be change of staff. The food is poor, service is definitely failure with not enough staff. Parking have to pay now. Disappointment is the word. Yiban and China Palace are the best for dim sum nowadays.

foods ok not too bad dim sum place but the bowels and cutlery were very dirty, lipstick on the tea cups ....

Lost a lot of it's quality in dim sum dishes over the past 3 years I'd say. The only good thing is that it is fairly reasonably priced and very convenient for bigger groups and families with small children. Parking is now charged too.

Get in early as it's very popular and you will have to wait for a table. Service very good, food equally as good.

Used to be good but the quality definitely has gone downhill. Maybe because of shrinkflation? The quality of dishes is not as good anymore, some of the portions are ridiculously small. The night we went it was busy and it definitely showed. The service was bad and the waiting time is just unacceptable.

Great dim sum. I think it's over priced though now. Yi ban is better. Also parking is expensive.

Delicious meals here! Thank you!

Another lovely meal at this restaurant. The service was quick and the food delicious and plentiful. Will certainly return.

Very good Chinese food but quite unfriendly staff who seemed put out that we were eating late. Quite expensive but thankfully very tasty and generous portions. A hefty service charge added of 25% was I felt was excessive. The restaurant is outdated and grubby, stained carpets but we gave it a try as it was very late and we needed food, they accommodated our late table, we left well fed. It is disappointing that the staff were not more friendly.

Came here for a baby shower banquet, the banquet food was good overall, especially the lobsters. But the place is so run down, it desperately needs a refurb.

Felt extremely unwelcome the SECOND I walked in. After a long day of travelling I was excited to get some food. The restaurant closes at 10:30pm and I walked in approx 9:40pm I was met with a waiter hurrying over to me and saying: “we close at half 10.” I said “yeah that’s fine.” He huffed and sat me down & walked away. I have never in my life walked into a restaurant & been made to feel so unwelcome. I picked up the wrong menu on the table & it was soon snatched out of my hand & told it was the wrong one. Everything was so aggressive & unnecessary!! I felt like an inconvenience that had ruined their night! I ordered the prawn toast & the Singapore vermicilli. Both dishes extremely poor. Prawn toast was sour - definitely not fresh fish used - left it didn’t eat it. Vermicilli had barely any meat - was all noodles & veg. I also finished my drink & wasn’t offered another Save your money trust me.

Najlepsza kuchnia chińska w Londynie. Niewiarygodny czas podania.

Good value, good food, friendly staff and efficient service

The dim sums are decent and up to standards. They are able to provide high chair. Parking is easy.

I had heard so many positive reviews about this place, especially the dim sum which, unfortunately, isn't served in the evenings so we couldn't have it. For me, the food was bog standard, gloopy, greasy and totally uninspiring. It is also overpriced, working out at £40 per person, including just one bottle of white wine, so very little alcohol. My advice would be, unless going during the day for dim sum, pop to your local, regular Chinese, as going here is definitely not something special.

I'll never patronise this place again! I received a £100 parking fine for parking at the restaurant's entrance, only to find out later that it wasn't their parking spot at all! No one informed us at the time, and the staff were quick to absolve themselves of any responsibility afterwards.

Saikei has a good selection of fairly price yum cha. One of the better options within London especially compared to Chinatown in central

I have been coming here for years and will continue to do so because it's local and food still taste good. yes, portions have reduced and prices have increased which is understandable. but their service is still terrible, the lady with glasses is the worst. no one really smiles and they got away with this pre covid but times have changed - i think they're not as busy and there aren't as many wedding bookings. they need to improve their service and do a refurb, the restaurant is looking old esp. the toilets and carpet. and they should work on their social media

Waited 15 minutes to be seated. No host to be found anywhere. Tried to get the attention of the staff but was ignored. Turned out that a majority of the staff were eating on a table near the door. Tried to get their attention but also ignored. Left the restaurant without eating. Had to pay for parking for nothing.

昨晚和家人一起去吃晚饭，整体体验真的越来越差，主要是服务员真的没有一个是笑脸的（除了点菜有位圆脸小哥不错）最搞笑的是上菜前的时候，前台那位女姐姐问我们需要碗不？要不然呢，其实对她不满也还有刚进门口的时候她都是拉着张脸，真的很不欢迎的模样。我觉得既然收服务费的餐馆菜好不好吃问题不大，起码笑容和服务都没，会很失望。希望能改善......

Really disappointing. It wasn’t our first time here. We have been here many times before and the food and portion was always perfect. But this time around I really think we got scammed . We always order the same food so we saw it straight away the differences. We ordered the selection of three meat with rice on the side and the portion was super small and costs us 26 pound alone not counting the price for the rice. We ate 1/3 of the food we normally would eat and ended up paying almost the same. Really disappointed I don’t think we will be back.

Food standards maintained. I've eaten here since it opened. Great place to dine.

Great lunch, sad you have to pay for parking although at a discounted rate

Disgusting restaurant，the worst service in London！

Amazing food especially those dim sum like crispy taro ball, roasted duck is also brilliant, would be here quite often!

Fantastically tasty dim sum. We go regularly and always enjoy the dim sum here.

I am oriental.I have been going there since 2010.went back last week.I have to say the standard has gone downward since covid and the price has gone up tremendously.A dimsum platter is min £5 to £7 that came with miniature size dimsum(much smaller compared to those days).Don't mind the price hike but portion had shrunken. Service charge came with poor service.Find that their waitress/er trying to avoid eye contact with you and blame you for wrong order.Taste wise is not as good as before.Some normal take away can be tastier than this restaurant standard.

Saikei gives scrumptious food and amazing dishes.

Food was decent but customer service was extremely disappointing

this is about the car park of the restaurant. i have already paid on the app for parking but there is technical issue and the app did not complete the transaction leading to me being charged a fine. the app doesn’t tell you that it didn’t charge!!!!!

Always love my Chinese food from those place when I am in UK

One of the better dim sum places in London. Loved the old school canto vibe of the restaurant. Very popular with locals - there were queues at 11am. Make sure to get here before to avoid the queues. Overall, the dimsum was of a very high quality. The chive and prawn dumplings were some of the best I've ever had. The steamed ribs were very good too, along with the cheung funs and turnip cake. The shanghai soup dumplings were slightly below average, and the congee was slightly underseasoned. Chilli oil could've had a bit more complexity. It just tasted spicy with nothing else going on. Service was friendly and continued that way despite the huge volumes of people that they're dealing with. Would highly recommend going if you can drive to Greenwich!

Love the food and service here especially the ice-cream

The dim sum is good and with most of the dishes around £5. The fried noodle and hofun dishes are yum, but the portions are small. Service is good is good and reliable. For the atmosphere, it’s typically in traditional Chinese settings.

Always best !!! The best Chinese restaurant in East London, my favourite restaurant.

Poor customer service, some food ok but prep & hygiene questionable! - Not my regular dim sum place but decided to try after a few years as we happened to be local. Went for lunch on a monday so it was quiet but upon arrival all the servers didn't even acknowledge us so first impression wasn't great. - After finally being seated although there were only about 10 tables aside from us it was difficult to get someone's attention to take our order. - While waiting for the food I noticed the spoon set on my place had some crusty old food stuck on it, not entirely shocked at this point. Luckily there were spare cutlery on the table so didn't have to go through the hurdle of getting someone to change it. We gave all our cutlery a good rinse with hot water before using it! - After browsing the menu we noticed that they don't serve deep fried squid which is a dim sum staple and a favourite of my daughter's so that was disappointing. - The dim sum we ordered was generally good but decided to top up with an order of ho fun stir fried with 3 roast meats.. wish we hadn't as the dish was strangely sweet and the ho fun wasn't particularly hot considering it had just come out of the kitchen. To top it off my mum also found a piece of plastic styrofoam in it! - Everything combined and what appears to be a minimum charge of £3.50 for parking regardless of the duration I won't be returning to this place.

Food and service is ok. Sometimes is curtain individuals which could provide bad service. On this occasion served two of the dishes wrong, ordered fish congee and got chicken congee. Parking will cost £3.50 for 6 hours, no other options. Little over priced for lunch on dim sum.

At first I thought I walked into the the wrong place, the restaurant? If that's what you would call it is very dated. The carpet is coming up and for a Friday evening there wasn't very many people. I found the food to be overpriced, eg the mixed starters couldn't be ordered unless there was two people, and when it came out you literally got 1 rib, 1spring roll, 1 prawn toast 1 chicken satay for £10 each (£20 total) it was daylight robbery. The other starter was just as bad, X4 small prawn balls (had minced prawn....or what I think it was?? Didn't taste much like prawns ..I used to having a whole prawn in batter or breadcrumbs) I was disappointed that I actually didn't bother ordering a main and went to a different Chinese restaurant!! The service was atrocious! Nobody greeted us at the door although it said "please wait here" After a few minutes we went into the main restaurant and caught a servers attention to be seated. After 20 mins nobody had come to take our drinks order, so AGAIN had to call a server over to take our order! On the plus side the mains my friends had were nice, however we couldn't wait to leave, I definitely would NOT come back here! Had to ask twice to get the bill, had to ask twice to be bought water... TERRIBLE SERVICE!!! PLEASE Avoid!!!

*Affordable and authentic transitional style dim sum, but please have no expectation on service and atmosphere (as you will with old traditional style restaurants in Asia). We have been coming to this restaurant for dim sum / lunch nearly every Saturday. It can get busy during Saturday lunch and you will need to queue for 20-30 minutes. Service is close to none (be prepared), you get attention if you ask for them, but otherwise they just leave you to enjoy your meal. The place is also very dated but you go there for authentic traditional style dim sum, not a fancy candle light meal ;) My must order dishes are: 49, 6, 61, 48, 29, 1.

Love this place for dim sum lunch. Great with kids. Amazing food. But turn up early for a weekend lunch table. Can wait a while to be seated

This is always good to have dim sum with good friends here in London. This is not the most decent place with luxury and classy decor but a place for people to gather and chit chat with a good customer service. Food is good here but not excellent.. Hygiene is somehow questionable also. I never park here direct but getting to ikea free parking and walk over. Good for family gathering.

There is no service, slightly overpriced and mediocre food. Wouldn’t recommend it. You can easily find better ones in Chinatown.

My sister had her 40th birthday there. The food, oh my good. I loved it. I will go back one day.

The food was tasty. Not salty and oily!

3 dumplings 5£ as minumum, food was ok but more expensive than going to chinatown, paper table cover, rather spartan

It's a good place to gather with family for a common Chinese food. My wife and I prefer the food at royal china. The food here is average good in Chinese standard (which is a lot higher than normal takeaway). The food lacks care, it seems like they have given up. All the xiao long bao are punctured so without any juice, and they are served with vinegar without ginger. It just feel like they stop trying.

Been coming here for years. Always had a good time and experience. It’s a bit far for us but my friend always chooses and picks our favourites. The steamed buns are great! Yes the service is what it is but all is good here. The jasmine tea is always good with dim sum. It can get busy but we dine between 1pm-2pm on a Saturday and don’t have to wait too long for a table nor our food. Recommended if you like dim sum.

DO NOT WASTE YOUR MONEY! The decor was very old and dated , when entering we were told to sit where ever we want, we had to call somebody over after 15mins of waiting to order even a drink even with the place being completely empty with staff stood around talking to eachother, the food was not only over priced for the quality but some even was cold , the food came out extremely quick leading us to believe it was not freshly cooked , upon tasting the food we quickly realised most of the food was cold and not up to standards, when we asked to speak to the manager we were told "hes not here" whats wrong! , then after explained we was simply made a mockery of by the staff and the supervisor , after talking for sometime to the female supervisor about our terrible experience she repeatedly spoke over us and raised her voice the after a 20 minute confrontational debait she offered to take off the service charge off our bill we never did get to speak to the manager we would never go back to this restaurant, poor food , poor service and very rude management (supervisor)

If I could I would give zero stars. Incredibly racist staff who ended up making my 9 year old niece cry at her own birthday dinner. After being forced to pay for all food upfront, we simply queried about the service charge then added to our additional drinks we wanted to pay for at the end. We still paid for this and as the waiter was getting our payment decided to tell us we would no longer be welcome there as the manager heard us talking about the service charge. When I then told the waiter this was Incredibly inappropriate to do at the table, he didn't even apologise. I then spoke to the manager and told him how inappropriate that was he simply shrugged his shoulders and when we even mentioned my niece was crying he again shrugged his shoulders. When I said 'how can you not even offer an apology' he then decided to say 'OK then, sorry'. I believe this treatment was down to the fact we were a Black family as we could see how the staff treated others in the restaurant. Terrible terrible attitude and would not recommend if you aren't of their target demographic.

If I could I would give zero stars. Incredibly racist staff who ended up making my 9 year old niece cry at her own birthday dinner. After being forced to pay for all food upfront, we simply queried about the service charge then added to our additional drinks we wanted to pay for at the end. We still paid for this and as the waiter was getting our payment decided to tell us we would no longer be welcome there as the manager heard us talking about the service charge. When I then told the waiter this was Incredibly inappropriate to do at the table, he didn't even apologise. I then spoke to the manager and told him how inappropriate that was he simply shrugged his shoulders and when we even mentioned my niece was crying he again shrugged his shoulders. When I said 'how can you not even offer an apology' he then decided to say 'OK then, sorry'. I believe this treatment was down to the fact we were a Black family as we could see how the staff treated others in the restaurant. Terrible terrible attitude and would not recommend if you aren't of their target demographic.

If you have another option DONT GO TO THIS RESTAURANT. This place has the worst customer service. Terrible and rude waiters. Discrimination is done to your face. If you tell a business I will never return and they do not say sorry to you it means they do not have respect for their customers.

Food was ok, but the customer facing staff need better training on customer interactions as they come across as very rude, it was not a present experience eating there as a result and my guess is that the employees think their behaviour is normal for hospitality venues.

The food here is generally ok, however the customer service is quite poor. Some of the staff come across as being very rude and unfriendly when speaking to customers, given that there is also a service charge applied to the bill.

Very convenient, every time I get there because it's on the way to ikea, cinema and other places. Food is better than other options in O2.

Slow service and foods are not worth for the value

Very good dim sums freshly made to order, lukewarm service, but I am OK being left alone when I don’t need the attention. Don’t agree with some reviews saying parking is a problem. The restaurant has a QR code for customers to scan and pay, at a reasonable rate (£3.5 as of April 2023).

Decent dim sum for the price, they charge for hot water though..

I went once and dined like a queen. Love the wedding reception vibe of the place. Expensive but big portions and best to go as family or in a group. We ordered a lot and it was all good quality. Keep meaning to come back for Sunday dim sum.

Last time we were here was 3 years ago and both service and food was below average (compared to that from the past years) However we came back to try dim sum at Saikei again on 9th April and was pleased to find that the restaurant has improved on food seasoning and service was friendlier. However, prices have increased by at least £1 to £3 per dish. (See menu photos to compare). Teapot is charged at £1.50 per person. You will also have to ask for the chilli oil & sauce/other table condiments. The seating system is by you come in & tell front of house person in charge how many people dining and will then be handed a ticket number (keep this safe as you will need to give it to the person calling your number to be seated). There are a few seats in the waiting area. NOTE: it is not 1st come, 1st serve. Other groups or people will be seated before you even if they came after you as they go by the vacant table by number of seats/people: a big group may be seated before a couple or vice versa. Plenty of (pay online) onsite parking - instructions are clearly displayed outside, around the restaurant & on the menu. But if you can walk (about 10 mins), you can park in the nearby Odeon/pizza hut/B&Q/IKEA car park (free parking for 5hrs every day). Ordering is by marking the quantity required by the dish you want on the paper provided once seated. Any other dishes (not on the dim sum menu but you know is on the dinner menu) may be requested when the waiter/waitress comes to take the ordering paper. The bill has automatically added the service charge on it. Sakei also has takeaway service for their food/dim sum as well as the special whole suckling pig.

The atmosphere is good, but the food are overpriced and the service is below great. I would say its just a regular restaurant near a busy hotel.

The food was delicious however there was a problem at the end when bill arrived and our group refused to pay the discretionary charge of £10.00. There were 2 separate bills as it was a large group of us. The other descretionary charge totalled £20. The waitress stated that if we did not pay this her wages would be reduced and then also stated that if we visited again they might refuse to serve us. My Sister then paid half the charge and my Father In Law paying a £5 tip to which the waitress stormed off complaining to her Collegues. She had actually said that her Manager had put these rules in place. When we asked to speak to the Manager, she stated that he wasn't present. The dishes were already quite pricy, 2 dishes had to be returned because they were too salty then we had to endure this waitress with such an unprofessional attitude. I have never been to a restaurant where if one choses not to pay the discretionary charge one is threatened with not being served if one returns. 😳👎🏻👎🏻👎🏻👎🏻

Food ok. Not impressed they started charging for parking £3.50 and also service charge on food. Both I disagree with so I will not be going there so frequently anymore

Best dum sum restaurant in Greenwich!

Authentic and tasty, never disappoints. Parking no longer free, so don't forget to pay parking online. Only place I will go this side off London for Dim Sum.

pretty average food and service. Slightly overpriced

Visited on Saturday for lunch. The food prices has gone up drastically for dim sum and almost doubled in price! Food is generally nice but very costly for lunch. We usually order alot of food and used to pay around £25 per person and now its gone up to £45 per person for the same amount of food. Rated 3 star based on overpriced cost for just above average food.

The go to place for a weekend dimsum meal brunch. The fried dimsum are really great and the beef ho fun is great too.

Parking changes by demand or whatever they feel like charging. Today it attempted to charge me £25 or £31.25 / hour.

Favourite place for dim sum in London. Can get quite busy and we always park in the B&Q car park but always well worth it 👍

Food is excellent! Authentic, local Chinese restaurant with a great range of options for vegetarians. Place gets very busy but well worth the wait.

Most of the dim sum are 5 pounds each. A bit expensive but the taste is good.

Good value, ok service but can't expect too much from Chinese restaurants for service

I rarely give poor review on google map, but this place is very under staffed, staff are rude and careless. I suggest avoid this place. The first time tried was about a year ago, they missed our order and we (with kids) were sitting there for an hour without food, when I complaint, the manager didn't do anything but tell me to speak quietly. So I thought I will never go again. Until last Saturday, after kid's piano lesson, we were very hungry and decided to give another try. I instantly regretted. While we were sitting next to the bar, I see at least two staffs picking food (not customer dish, but the one in the bar) to their mouth before they bring our food to our table. and they did not even bother wipe their hand and the food were still in their mouth when they bring food to our table. I was so disgusted. And I also found a hair in the dish (steamed ribs). AVOID this place!

Lovely Dimsum and great service.

Ribs are disgusting smelly nit worth it

Love the food especially the hot ice-cream

Very good for dim sum but not great for evening meals. Don't forget there's a 12.5% service charge and you have to pay for parking.

Staff are rude and made us feel unwelcome and definitely don't like people that ain't there own race