Based on 319 opinions finded in 2 websites
Based on 319 opinions finded in 2 websites
Nº 76 in 397 in Tonbridge and Malling
Nº 15 of 96 Other cuisines in Tonbridge and Malling
CUSTOMERS TALK ABOUT DISHES WITH.. vegetablesmeatbeautifullambriceroastcookedcurrychickenmustroasts
Opinions
Went in to collect a takeaway, my order wasn't ready so I was told to go and wait in the pub, I refused as was there to collect my dinner and not stand in a pub on my own as a young female. Perhaps need to rethink set out if offering takeaway as not everyone is going to want to wait in a busy pub. Food was very disappointing, wasn't hot, lamb passanda tasted funny and the lamb seemed to be very chewy (perhaps cheap meat used) also had lamb tikka starter and the meat again was very tough.
Laura Cave . 2024-02-24
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As others have experienced, the customer service here isn't very good at all. We had a sit down meal for a family members birthday. The food was mediocre, but the very surly and sour staff really do spoil the dining out experience. If you are used to eating out where the staff try to enhance your experience, to get you to come back, and for you to continue spending money, you will be massively disappointed. There's are plenty of other restaurants you can go to, where the staff actually make you feel like they want you there. Would not recommend.
T R3lf . 2024-02-19
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OK. But just a curry. Service a bit rubbish
Robert Playter . 2024-01-28
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I have always used Ruby's as my go to Indian take away and I have NEVER had a bad meal....but tonight (and the previous meal we ordered) have been OFF THE CHARTS good! The lamb in the vindaloo literally melted in the mouth, the containers were packed with food, and delivery was quick - please carry on doing what you are doing and you have a customer for life here!!!
Paul . 2023-12-16
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Love it! Beautiful food and lovely people. Very relaxing. Clean place and great beers
Dean Lacey . 2023-10-19
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Great Sunday lunch and week days curry house is amazing
Estelle Turtle . 2023-10-17
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We had a Sunday roast for my four year old son's birthday here and it was amazing , the staff are so friendly and the food was spot on. We had a nice time here so thank you again and we will definitely be returning.
Chris. E . 2023-09-25
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Fantastic value for. Money very friendly
Maria carter . 2023-09-03
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Absolutely mouth watering Topside of Beef for Sunday Lunch
Aaron May . 2023-08-29
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Cannot fault the food, it is absolutely delicious. However, the service itself is quite upsetting. We have done both food in the restaurant and takeaway and the service we received were bad. The waiters would openly be rude to us and talk badly about us behind our back, as if they do not want anyone to be there. Bear in mind, we were the only diners in the restaurant at the time during the evening. When ordering delivery, we had 3 hours delay and every time we spoke to them on the phone, they were rude. The food is the reason that I'm giving it 3 stars, but the staff and management would do with a refresher in customer care skills.
E. J. Smallridge . 2023-08-03
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Love eating in. However they have a delivery driver for their take away with a red Toyota iygo who is the rudest woman. She was 15 minutes late and was lost, refused to follow directions and threatened to drive off. We had to walk 10 minutes to meet her. She shouted at us and at a neighbour. Only bad experience with them but may be best not to order take out from here.
Ellise Rose . 2023-07-27
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Yesterday my husband and I visited Ruby's at the Medway Inn because it was my birthday, and we like to go out for a birthday treat meal. This one was particularly special because my husband broke his strict diet of over 6 months to accompany me. I wish we hadn't. We have been regulars at Ruby's and have enjoyed many lovely meals there even going so far as to recommend the place to our friends and family. We have both eaten in and had takeaways from here. I ordered my favourite chicken jalfrezi and my husband chose his favourite chicken naga. We also had starters. For my starter I ordered a prawn dish which came with both salad and fried onions. I thought it odd but left the onions as they didn't really fit with the rest of the dish. When my jalfrezi arrived, I attempted to scoop out my sauce, which I love but found that all I got was a spoonful of fried onions in a little bit of sauce. It was fried onion overload. I mentioned it to my husband as he had ordered a different dish, and his was the same. There was also not the flavour there used to be. Has the chef changed? Why was this meal so very different to all the rest we have had there? It's almost as though they are filling up their dishes with fried onion to hide the fact that you are getting less chicken. Needless to say, it only takes one bad meal... we will not be returning, and we will no longer recommend Ruby's to our friends and family. Such a shame it had to be like this on such a special occasion.
Sue Lovell . 2023-07-03
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First visit and very impressed. Good atmosphere, friendly staff. Food was excellent and very reasonable. Our waiter went above and beyond offering us a lift home after our meal as we had problems booking a cab.
Paul Williams . 2023-06-26
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The following review only relates to the Ruby's aspect of the Medway Inn and not the pub attached to it. Four of us visited the ruby Inn yesterday and upon our arrival we were greeted by a surly 'have you booked'. We had not booked and so was directed ti go into the pub whilst a table was prepared. There were two other tables of guests at this time. The food was to a reasonable standard. However after the meal the bill was brought to us and hadn't had the 30% off accounted for which is fine. However, upon raising it we were told that to get the 30% off you had to say it at the start as the portion sizes are then changed to reflect the price change. This was a new one to me. The 30% was then deducted however the prices on the receipt did not then match the prices on the menu. An all round disappointing experience .
R Badham . 2023-05-09
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Fabulous curry as always with the bonus of a monthly quiz. Always a good selection of Lagers and lots of Gins too.
Leigh Clark . 2023-02-22
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Had lovely roast lamb dinner here, the meat was really nice and we all enjoyed the meal. We also got a discount off drinks for happy hour which was nice.
Frank Cheeseman . 2023-02-09
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Very tasty food and good service
Peter Hardiman . 2023-01-19
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Moved to the area a year ago and struggled for a good Indian takeaway ever since. Until we discovered Ruby's! Quality food and so far the delivery times have been very good. Would absolutely recommend giving them a go.
Keith Clark . 2023-01-01
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Friendly staff, good range of drinks, excellent Sunday roast and nice outdoor area. Thanks, we'll be back
Alex Laing . 2022-11-17
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Have been to the restaurant before but takeaway is a no go unless desperate. Just spent £45 on food which was delivered in a wet bag (not oil but water) and stone cold.
Melanie Martin . 2022-11-12
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I been here a few times, great place, food is absolutely delicious, staff are amazing, very welcoming, I haven't been disappointed as of yet! Ruby's is always my go to Indian take-away! I won't go anywhere else, if I'm at home & want Indian. In the picture is: Tandoori King Prawn Jhinga & Aloo Gobi, absolutely delicious!
Kara Penfield . 2022-10-26
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Sunday roast for 21 family members celebrating my mum's 90th. Fantastic service, food and price. Thank you
Steven Mattingly . 2022-09-26
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Really good food and great service.
James Hall . 2022-08-10
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Was here for a birthday celebration (15 of us) and I really enjoyed the meal (my wife who is vegetarian not so much), we took advantage of the "banquet deal" which for £15.50 gives you the choice of any starter, main, side dish with the addition of either rice, naan or chips. Given most people eating with us were having the same deal spread over two tables I have to say that I was impressed that they were able not only to take what must have been a diverse selection of dishes but were also able to serve them together without any of our group waiting for long. I did try my wife's vegetarian curry and it was very bland but my meal and I think all the others in attendance thoroughly enjoyed theirs.
Brian Hughes . 2022-08-06
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Food was good, serving time was a little wait.
Daniel Jones . 2022-07-02
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The standard as usual was very high. Beautifully spiced food and friendly attentive staff
Christopher Norcutt . 2022-03-06
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Lovely food, great service, friendly and eager to please. I went with a large group for lunch and they offered to cook us a roast next time, if we wish! Recommended.
Wendy Lawrence . 2022-02-24
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Good priced loal curry take away. Have had a few times. Got so much better lately. Very nice to eat in also
Jennifer Hare . 2022-02-08
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As the name suggests, this Restaurant is at a pub, reached by a small courtyard with tables. Given the temperature, only inside was open. The Indian dishes were delicious, the portions were larger than usual and the staff were pleasant and efficient. But the biggest surprise was the bill. It was about half what I expected. (I even checked to see if the list of dishes was correct.) My guest and I have already set a date for a return visit.
Julian Spinks . 2022-01-22
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Always 5+ delivery eat in is another experience 5+ customer service and food is amazing
Vicky Catlin . 2021-12-30
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I am not an expert in Indian food as I can't do spicy but OMG the food is to die for. So tasty and fresh. I tried the chicken with a creamy pineapple sauce, lucknowi, it was absolutely delicious. My better half had the garlic chilli chicken and loved it too. Looking forward to coming back. Rice perfect and service excellent.
julie Hill . 2021-12-24
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Not had a takeout for a while, was very good, thank you.
Melvyn Sussex . 2021-12-08
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Lovely Sunday roast, good atmosphere.
Derek Lowrie . 2021-11-08
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The staff was very polite and helpful the food was well cooked everything went well and it was my sister's birthday so we had a cake up there as well thank you very much for real it was perfect
Michael Brotherhood . 2021-10-31
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Decided to try this place for the first time this week, fairly local and opted for delivery. The food was of a pretty good standard, everyone who ate in the household said it was as good as any we'd had - BUT, the food turned up cold. Naan breads were actually stone cold and everything had to be microwaved. Come on guys, this would have been a 5 star but if you send cold food out to new customers, it's not really going to lead to repeat business. May order again, then again I'm not a gambling man.
Angry Biker . 2021-10-30
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Amazing Food well done to the chef!! excellent host in Daisy. Left an excellent impression, would definitely be coming over again. 🥰
Joe Semaan . 2021-10-26
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Amazing place, friendly staff, great food
Milena Stankov . 2021-10-09
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Good food, good prices and a friendly atmosphere
Devon Lacey . 2021-09-29
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Fantastic place to go. Lovely staff and great food.
Julie Oakley . 2021-09-21
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Popped in for a drink, bar really quiet, couldn’t get their attention for a second drink as the staff were too busy chatting together and totally ignored us! Not a warm welcome! Nice pub but staff need a bit of training! If they can’t be bothered to serve me I can’t be bothered to yell for another drink!
bugubg . 2021-09-12
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We have eaten here so many times and takeaway even more - especially over lockdowns!! Lovely meal last night as a group of 4. Can not fault it at all and great value. Busy last night, just goes to show how good it is. Thank you all
angela c . 2021-08-21
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Excellent food as always. Been going here for years and is one of the best Currys in the area.
Martin Wood . 2021-08-13
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Very good meal and excellent service,very friendly staff .
George Steele . 2021-08-01
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Superb food and service at a bargain price.We had a real stuff with drinks for 2 for only £35Max and Anam our servers were friendly and chatty, my partner asked to be recommended a dish and loved Anams recommended naga chicken madras hot. Food was nicely presented and very flavoursomeWhen the bill arrived it was half of what we’d pay at our local restaurant Well done Ruby’s keep up the good work and we’re looking forward to coming back.
651lisat . 2021-07-31
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Really nice. Excellent service.
Scott Johnson . 2021-07-24
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Excellent food good friendly service and excellent entertainment.
Kenneth Baker . 2021-07-21
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Great little pub, music beer and English roasts to India curry.
Robby N . 2021-07-18
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Regularly visit this restaurant prior to Covid and when we've been able too since. Pleasant staff with a waiter that knows his menu very well and is happy to suggest alternatives if you're stuck for your choice. The food is generally served fairly quickly, the portions are generous, always very tasty and excellently presented too. Shame we've only been able to visit twice in 18 months.
Nick Ubsdell . 2021-07-02
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A pleasure to eat at ruby's as always. Friendly service and awesome food.
Dean Barnes . 2021-06-25
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Booked a table via website & received a confirmation email. But on arrival was informed they had no record of our reservation and no availability to fit us in. Clearly work is needed on their booking system. Very disappointed!
Jean Hewett . 2021-06-07
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Fantastic lunch in the courtyard at the Medway Inn - great service 👍
Steve Thompson . 2021-06-05
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We moved to wouldham last year and wouldn’t get our curry anywhere else! Sooo lovely and not too pricey. If you pay by cash you get a 10% discount. Would 100% recommend!
EP23xx . 2021-04-18
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Superb, consistent, on time and early, excellent food. Highly recommend.
Warren Groves . 2021-03-15
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Given current Covid restrictions it's great to know that local restaurants are still maintaining takeaway and home delivery options, and for that we should be more than grateful, so thanks to Ruby's for those options. We have had home delivery Really nice sit down meal before Covid restrictions. Not a great deal of room for large crowds as there’s not to many tables. We hit at the right time not to have been to busy. Was clean inside. There is a free car park with plenty of places. Have ordered several take away meals. So long as they are not to busy most meals do come hot . Good prices.
bowwave paul . 2021-01-17
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Best curry and pub by far! Never had a bad meal or bad service from there, staff are lovely!
Laura Kehoe . 2021-01-10
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I went there back in the summer and I had a lovely curry in their cool garden space. Support our local businesses 😃
Chris Hayward . 2020-12-29
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Excellent Indian takeaway, website and ordering easy to use, prompt delivery, great food, highly recommend.
Andy Willmott . 2020-12-24
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Given current Covid restrictions it's great to know that local restaurants are still maintaining takeaway and home delivery options, and for that we should be more than grateful, so thanks to Ruby's for those options. We have had home delivery from here before and it's always been fresh, hot and delivered on time as promised. However last night's hopefully was just the exception to the rule. It took much longer to deliver than suggested and a phone call after an hour to tell us that " he's just leaving, it'll be ten minutes", was a little optimistic , and some of the meal including the naan bread could and should have been a lot hotter .... it's barely a ten minute journey for our delivery. Overall it wasn't to the standard I'd expected or had known before and the food was a little disappointing.
fromKentDavid_Ruth . 2020-12-13
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Lovely garden area. Busy. Top quality food. Food came in good time. Good live music outside in garden.
pezianni . 2020-09-20
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We'd had a couple of home deliveries from Ruby's and had been quite impressed with the food, the quality and the promptness and punctuality of the delivery so thought it right to pay a call. During the "Eat out to help out" season they wetecwuite rightly busy and there was no delay in showing us to our table or serving the poppadum starters or the main meals ... chicken pasanda, shashlik and chicken Lucknowi. Really well cooked and with good service and presentation. And they serve really good coffee too. Well worth another visit.
fromKentDavid_Ruth . 2020-08-26
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We ate here last night and the food was excellent. Everything we had, well presented, very tasty and not too hot. Only downside was the awful selection of beers. No Ale or decent cider. Food, yummy!
Paul Steed . 2020-08-12
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A superb venue with wonderful food and exceptionally helpful and friendly staff. Nothing is too much trouble and you are made to feel so welcome. Perfect for couples or family groups. I will definitely be returning.
Corinne S . 2020-08-11
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We visited this venue for the first time and booked a table for two with lunch outside in the garden. Lovely clean venue with a separate restaurant. Due to there being music our table was reserved in perfect location with umbrella shade. The venue began to fill up and we were asked by a gentleman who either owned or managed the pub to move halfway through our meal to another table in order that a table could be laid for four in our space. We obliged and was move from a pleasant table with shade to a hot table in the sun on what I believe to be the hottest day of the year so far. Attempts were made to provide shade to no avail. We finished our meal in the Scorching heat and left early due to the discomfort I covered my arms to the best of my ability. I guess we could have refused to move, with hindsight maybe we should have, or the proprietor could have ignored his greed and looked after his prebooked customer What a shame a lovely afternoon was ruined. Have to say the food was very good and staff who served us was very pleasant but the desire to cram more people into a small space marred the experience. Such a shame
605lesleyg . 2020-08-10
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I have eaten Sunday Roast from here and also had takeaway Indian food delivered.Firstly the roast, it is without doubt the best value I can find in the area, plenty of meat, veg is included but served separately, and desserts massive and very good......check out the monster cheese board! Currys have always been full of flavour and importantly still hot when they arrive and always on time.My wife and I always enjoy eating here, always made to feel welcome and doesn't cost the earth.
Gal940 . 2020-07-23
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Great food and friendly staff. If you not been give it a go you won't be disappointed.
Martin Whitehead . 2020-07-22
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Best Indian you can buy this is a great Indian fantastic staff and a great pub right next door
Alfie Beadle . 2020-07-05
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So disappointed 😔 my vindaloo was pure red hot chilli powder, and my chilli chicken was unseasoned, just bland. I had deliveries from here before that were better, but what a let down. How can you call that a good Indian takeaway?!
Gary Mann . 2020-06-20
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Tryed to get through on the phone no answer tryed twice by using there online website and had no joy so order from somewere else
George Webb . 2020-06-06
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We ordered for the first time from Rub's At the Medway Inn last night. Friday 24/04/2020 directly. Unfortunately the system did not recognise our address (its a new build) The order was taken without drama by the team member, who was polite and friendly anfd was knowledgable about the new builds in the area, which was reassuring. When we asked if it was possible to apply a discount for nhs doctors, we were offered 10%, which was welcomed. Food arrived promptly by a delivery agent who was respectful of social distancing. I had to chase him to offer a tip and put it on the path so he didn't have to get too close to us. He also was really polite and thankful. Food arrived hot, was of a good portion size and well packaged. Meat was succulent and the fresh vegetables were crisp and fresh. All in all a positive experience. We will have no hesitation in ordering again from Ruby's. Excellent polite local service. #buylocal #supportsmallbusineess #stpetersvillage. Kaz and Sam.
Kaz Macklin . 2020-04-25
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After a gruelingly long week, we had no will to cook supper and opted for a local take-away. We haven't lived in St Peters Village long, but the team member was knowledgeable about the address. We had tried to order online but our address wasn't recognised by the system.We ordered directly from Ruby's Indian at the Medway Inn. The order was taken speedily, by a polite and friendly team member. My partner mentioned he was an nhs doctor and we were offered a 10% discount, which was generous.The food arrived really promptly, was hot and of a good portion size. The meat was succulent and vegetables were crisp and fresh.All in all a really positive experience from a local company. We will definately be ordering again on Sunday night guys.Well done to the team at Ruby's at The Medway Inn, Wouldham. Kaz and Sam
Kaz M . 2020-04-25
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Ordered a delivery. Delivered at the time requested and safe delivery. First time i have ordered after hearing great reviews from friends. It was lovely best i have had in a long time i will be ordering again soon!!! Thankyou Rubys :-)
Victoria G . 2020-04-20
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Ruby's has become our regular Indian after struggling to find a really good one near us since we moved to Kent. I'd have loved to give it a 5 but it can be a bit dish and miss and we have had a few that have missed the mark to be honest. The quality of the sundries - bhajis, poppodums, rice etc is always excellent and the service good.
Oldbutnotobsolete . 2020-03-03
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Went with a group of friends. Pleasant decor and ambience. White cotton table cloths and napkins. Good food and service. Pity it was a cold night because the outside patio area is well lit, with plenty of seating, so on a summer’s evening, it would be nice to continue drinking and socialising there after a meal. Easy to Parkin a massive car park right next to the restaurant/pub.
Serenecloud . 2020-02-18
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My husband & I were really keen to find a great Indian restaurant close to us and felt hopelessly disappointed after ordering food from this place. We ordered chicken vindaloo and butter chicken, both of which were extremely bland. It was pretty clear that no salt had been added to either dish. The chicken was extremely tough and looked extremely unappetising and raw onions had been cut and placed on top of the vindaloo which was horrible!! I certainly wouldn’t recommend this place to anyone!!
VinalP . 2020-02-17
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The place and the food was gross and the staff was rude to my child and they cut there eyes at me and my daughter
205zarav . 2020-02-16
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ordered at 20:00. its now 22:25 and still waiting. called after 1hr 45mins and told it will be with us in 20mins. however, still waiting.
travelwithterry . 2020-02-14
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Visited for the first time today (despite this pub only being up the road from me). What a lovely place, full of charm with the added bonus of a stunning little restaurant to the rear. We all had the roasts which was a great price at £9.95!! Even the lamb was the same price!! I’ll definitely be returning and hopefully it won’t be during a storm so i can enjoy the beautiful gardens.
W964ZHrachaelb . 2020-02-09
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I would have said Rubys was one of the top India restaurants in medway 6 months ago What a difference 6 months make each time I visited on a friday the food was fab tasty great service no complaints Then we started coming on a Saturday the food was ok but no where near the quality and taste of a friday night ( maybe different chefs???) We always tried to come on a Friday or order a takeaway on a Friday night rather than a Saturday night but I must confess the quilty on a friday is not so good I've just ordered a takeaway tonight 1st February and the curry is below average the meat so hard trouble cutting it and the nan bread tasted burnt Its such a shame this really used to be a great curry restaurant i will now have to look for another restaurant that serves a half decent meal Ruby's get yourself a decent chefs
Steve S . 2020-02-01
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This is a nice pub which has a ‘Monday Club’ - a lighthearted quiz with a very nice buffet provided afterwards. There is also an Indian restaurant attached - Ruby’s, which has a good menu and a takeaway service too, with very reasonable prices. Will definitely be going back.
Lorraine Q . 2020-01-20
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Fantastic pub. Love the sunday lunches there we go at least once a month.great service and very friendly .
David Smith . 2019-12-17
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We order at least twice a week, you cant fault the food, delivery is fast and drivers are pleasant. Keep up the good work
Steve Hills . 2019-12-08
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I have used Ruby's for years, even when it was based in Burham. But on Saturday night I experienced some terrible customer service. The food was 20 minutes late so I called to ask when to expect it and was told it was on its way. We live around 10 minutes away so after a further 20 minutes I called again to check where it was. The lady I spoke said she was putting the manager on the phone (I hadn't asked to speak to a manager) but when she did he started yelling and shouting at me, I didnt even say a word except ask him to repeat something and he refused and just kept shouting ITS ON ITS WAY and hung up on me ... I called back and spoke to a lady called Carol who apologised and did her best to help. The food eventually turned up and was very mediocre. I'll be going elsewhere in future which is a shame as I have used this Indian for nearly 20 years
Vicky . 2019-10-28
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A mid week meal can only be described as excellent taste & quality. Service with a smile. Reasonably priced real ale. All dishes chosen very good way above average !
ronasos . 2019-10-20
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To much artificial ingredients in the food
Bobby Ganchev . 2019-10-19
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Small restaurant attached to the pub. Service was OK but not great, table not ready at booked time but food was very good and reasonably priced.
Tim Hurn . 2019-09-27
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The food is unseasoned and tasteless. Such a shame as it used to be great but after three repeats of horrible takeaways we won't bother again.
GandKP . 2019-09-08
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Great food friendly staff nice atmosphere
Leah Parsons . 2019-09-05
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I've just got my curry delivered as promised 45 minutes they sounded very busy on the phone, But my food was on time and it was as good as it was in the restaurant last week So yes thanks very much food was blinding 👍👍👍
Waynejason1 . 2019-08-01
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Always without question a super curry. A ruby gem indeed
Simon Hughes . 2019-07-29
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We have used Rubies at the Medway for takeaway, delivery and eat in. It’s always good and the staff have become great friends Well done Mo’ , Mush’ and Anan always a pleasure 👍
KeithM876 . 2019-07-25
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Good service, beautiful food! Love that place
Alida Park . 2019-07-10
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We had a great meal at Ruby’s for our staff. We was a large table of 17 and the staff and kitchen coped with us admirably.
JLRickwood . 2019-06-05
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Ruby's Great Indian restaurant Food consistently good.
Mick Barton . 2019-05-18
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Good food. Lovely staff & the garden is very pleasant. Lovely Sunday afternoon lunch.
Cathy Sutton . 2019-05-13
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Great service lovely food staff friendly but not pushy just how I like, no rush to get you out if the door I wanted a dish that was not on the menu a chicken ceylon and they prepared it with no bother I would highly recommend will definitely come back many thanks Great service lovely food staff friendly but not pushy just how I like, no rush to get you out if the door I wanted a dish that was not on the menu a chicken ceylon and they prepared it with no bother I would highly recommend will definitely come back many thanks
steve sutton . 2019-05-03
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Good food and good service is order of the day, the food was served fresh and it was hot. Very attentive staff ensure your visit is made pleasurable
IvanandHeather . 2019-04-15
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Really nice Indian cuisine. Friendly staff
Georgie Whitcombe . 2019-04-14
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Lovely meal and very friendly staff.
Irene Britcher . 2019-03-30
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Whether it’s a sit down meal or a takeaway the food is always superb at Ruby’s and reasonably priced. Going again this Friday for my partners birthday with all the family as I know we won’t be disappointed. Lovely friendly staff too. Thanks everyone, see you Friday
Ann R . 2019-03-04
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Absolutely lovely Indian restaurant and take away, staff are on their game and all at a very reasonable price. * * * * *
Terry Kenney . 2019-03-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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240 Opinions
Six friends booked in for Fish Friday and we were not disappointed! The fish was very well cooked and presented and represented good value for the amount that we had. The beers were also good.
vegetablesmeatbeautifullambriceroastcookedcurrychickenmustroasts295 Opinions
Having been with a friend for a nice lunch previously I booked a table for brunch as a Saturday treat for my 6 year old and thought the time would work well to get some lunch for my 11month old at the same time. Track and trace bar code is by the door but no hand sanitiser when you enter. I think there should be some available and not just at the food counter as after touching door handle you then sit down touch menus etc before going to counter to order. I asked if I could order a dippy egg for the baby and was told “I’ll try” (really??) Having waited over an hour for the food when it wasn’t even busy was not ideal and I felt sorry for the other dinners having to listen to the hungry cries of my baby waiting for her food. When it did arrive the boiled egg was not runny but I didn’t bother to send it back as just wanted to give my daughter something to eat. My eldest had pancakes which she did enjoy even though the fruit was quite scarce! I had smashed avocado which was nice. After finishing our food we went to use the toilet before leaving. I asked where the baby changing facilities were and was very shocked to be told there was none. The toilet was quite roomy and could easily accommodate an Ikea type change table or similar. Very disappointing that there is no faculties available to change babies and this would be a big factor in making me not want to revisit as well as the terribly long wait for the food when it wasn’t busy as I’d be worried how long I’d have to wait if it was busy!! What was meant to be a nice treat turned out to be quite a stressful experience.
vegetablesmeatbeautifullambriceroastcookedcurrychickenmustroastsHaving been with a friend for a nice lunch previously I booked a table for brunch as a Saturday treat for my 6 year old and thought the time would work well to get some lunch for my 11month old at the same time. Track and trace bar code is by the door but no hand sanitiser when you enter. I think there should be some available and not just at the food counter as after touching door handle you then sit down touch menus etc before going to counter to order. I asked if I could order a dippy egg for the baby and was told “I’ll try” (really??) Having waited over an hour for the food when it wasn’t even busy was not ideal and I felt sorry for the other dinners having to listen to the hungry cries of my baby waiting for her food. When it did arrive the boiled egg was not runny but I didn’t bother to send it back as just wanted to give my daughter something to eat. My eldest had pancakes which she did enjoy even though the fruit was quite scarce! I had smashed avocado which was nice. After finishing our food we went to use the toilet before leaving. I asked where the baby changing facilities were and was very shocked to be told there was none. The toilet was quite roomy and could easily accommodate an Ikea type change table or similar. Very disappointing that there is no faculties available to change babies and this would be a big factor in making me not want to revisit as well as the terribly long wait for the food when it wasn’t busy as I’d be worried how long I’d have to wait if it was busy!! What was meant to be a nice treat turned out to be quite a stressful experience.
vegetablesmeatbeautifullambriceroastcookedcurrychickenmustroasts