Based on 1.603 opinions finded in 2 websites
Based on 1.603 opinions finded in 2 websites
Opinions
Brilliant chicken and the chips were super!
Ben . 2023-07-15
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really nice as always but was missing are chips
darren . 2023-07-07
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We had a Whole Chicken with 2 seasonings, 1st Half Flavour, Lebanese Herbs & Spices and 2nd Half Flavour was Piri Piri Lemon & Herb. SIMPLY DELICIOUS
Ioannis . 2023-06-11
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Food is ALWAYS amazing and portions are large , especially the chips which I love !!!
Ellie . 2023-05-24
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Wrap was delicious! Sweet potato fries were a bit soft/soggy, could have done with crisping up but Umami is still one of my favourite restaurants!
Lauren . 2023-05-20
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The food was stone cold .I've ordered from umami many times and it's good but today it was poor. I don't know if this just eats fault.
Nicholas . 2023-05-12
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Tasty food and excellent service
RUSS . 2023-04-29
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Food delivered on time but was warm not hot.
Martin . 2023-04-28
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Still the best chicken in town.
Paul . 2023-04-28
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Food arrived 2 hours after ordering. It said the courier was at the restaurant but after waiting over an hour. I contacted the restaurant who confirmed the order had been ready for over half hour and they were waiting for the driver to come. The food arrived 2 hours after ordering. The food was cold when it arrived. Shocking.
Christian . 2023-04-20
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You might think £10.50 is expensive for a burger. Its not!! Worth every penny Best burger ever
Tim . 2023-04-14
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The food NEVER disappoints, delicious, generous portions, lovely delivery drivers - I cannot fault it!
Sarah . 2023-03-15
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The food NEVER disappoints, delicious, generous portions, lovely delivery drivers - I cannot fault it!
Sarah . 2023-03-15
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The food NEVER disappoints, delicious, generous portions, lovely delivery drivers - I cannot fault it!
Sarah . 2023-03-15
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Food was cold and I only received one milkshake out of two.
Faye . 2023-03-09
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Very similar to Nandos but better quality.
Jamie . 2023-03-07
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Food was not worth the price i paid. The food was cold and lacking flavour. Won’t be ordering again, took nearly two hours for food to arrive. Restaurant was unhelpful when i called up to ask when my order would be arriving.
Tahania . 2023-02-27
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my order didn’t even come to my house
Redan . 2023-02-19
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Was told by the restaurant to cancel order but will still be charged as there wasn't enough just eat drivers in the Portsmouth area. So I sent my wife down to collect it. Thanks for ruining mine and my wife valentines evening just eat. Shame on you. NO communication with just eat even tho the restaurant had contacted you and said. Poor poor company
Lewis . 2023-02-14
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Usually get food from this place but last night was absolutely disgusting, food was over 1:30 min late . And whrn it came in it was all soggy just cold and not eatables
Àdmir . 2022-12-19
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Lovely vegan burger with hash brown. Had to have non-vegan roll, not an issue for us. Even with very cold weather still arrived warm enough. Often get meals from here and will do so again.
Phil . 2022-12-14
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Order was just under 2 hours late, called the restaurant to be told that it wasn’t their fault and was down to the delivery driver having a flat tyre, but not to worry my order was made fresh and would be with me soon. The order then arrived cold and soggy. Phoned the restaurant again to ask for a replacement, just to be told they couldn’t do anything about it as it was a Just Eat issue not theirs. Cold meal, 2 hours late, poor customer service and no way of getting any compensation. I used to order from here a-lot, but the standards have slipped and this was the final nail in the coffin unfortunately
sam . 2022-11-19
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2 hours of waiting restaurant had it ready for ages driver no where to be seen, never using again
James . 2022-11-12
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Great burgers and chips, could have been hotter. Oddly, when the interactive map came up, it showed the driver originating from Gunwharf Quays, and never actually touching Albert Street.
David . 2022-11-07
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I would like to make a complaint regarding this order as there was nowhere to enter my discount code to receive 30% off. Which is specifically why I chose to use Just Eat. Could you please advise. Many thanks
Lauren . 2022-10-25
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Brilliang food as always but they did forget the 2 pitta breads.
Jamie . 2022-10-18
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We didn't go into the restaurant so difficult to rate the service but I don't want to mark them down or penalize them for the just eat rating system :-/
Jessica . 2022-10-11
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Food was great, just not hot. Like warm. I warmed up the chips in my air fryer and that was better but can’t do that with the burgers
Linsay . 2022-10-08
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The driver was an idiot that could understand English. Went to the back of the building and couldn’t understand simple instructions. Had to send my son out of the building, across the car park and the. Look for the driver. Food was 15 mins late and cold.
Tony . 2022-10-07
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Normally great food however the last time the food was a little cold and the burger buns were stale. It wouldn't stop me from ordering again.
Richard . 2022-10-02
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Chips were lovely with piri piri, the wrap however was super wet and soggy one side which isn’t nice, inside it was so wet with the lettuce etc. too much sogginess ☹️
Dee . 2022-10-01
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Food was lovely, delivery driver was really nice! Took 2 hours from when we ordered to come and was 15 minutes late from when it was expected.
Emily . 2022-09-30
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I have not received my food and it says it has been delivered
Joe . 2022-09-25
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The delivered time above says 18.55pm, no it has only just arrived at 19.15pm!
LEE . 2022-09-22
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Great food but the delivery was so late I wanted to just walk and get it
Clayton . 2022-09-11
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Excellent burgers will definitely be ordering from them again
Barry . 2022-09-10
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Written on order to call when outside, driver did not call. Please in future follow instructions provided.
Bijou . 2022-09-10
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Wraps and burgers are amazing. The pitta bread and cheese had the tiniest amount of cheese on it n the cheese dip was a blob of soft cheese with sweet chilli sauce. Not good. But the mains are outstanding.
Richie . 2022-09-10
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When my food arrived the chips were soggy and the chicken was really chewey and dry which is a shame from a restaurant I normally enjoy
perry . 2022-09-02
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Never had a bad meal from here. Timely delivery and food is an excellent standard
Rachel . 2022-08-12
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It's very nice, but would have been perfect if it wasn't so greasy. The bap was shining from the grease. The piri chips were delicious. I eat a lot of piri food so I approve :) Would come here again for sure.
Steve . 2022-08-12
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Lovely food the wraps, salad and rosemary salted chip were excellent. Definitely recommend this place
Myra . 2022-08-08
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Best takeaway in Portsmouth, same standard every time.
Harrie . 2022-08-05
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Some of the nicest Piri Piri I have ever had and the sharing platter for one is superb value for money
Lee . 2022-08-02
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Brilliant food, only thing I can say is the hummus is tiny for 2 pittas but other than that perfect
Anais . 2022-07-26
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Still the best burger in Portsmouth.
Paul . 2022-06-30
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Excellent! Will definitely be ordering again
Samantha . 2022-06-11
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Never ever had a bad order. Wraps are so good!! Been ordering from here since it opened
kirsty . 2022-06-09
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The food was amazing! Fresh, tasty, good size portions and hot on delivery. The sweet potato fries were particularly good. Would definitely order from here again.
Valerie . 2022-06-03
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I didn't receive one of my orders
Sharon . 2022-05-18
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Food was cold when it arrived and the burger was overly sweet, almost as if I was eating a dessert. Was recommended this place but certainly wouldn't go back.
Philip . 2022-05-14
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Consistently fresh, hot delicious absolute favourite take out ever
Trevor . 2022-05-13
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Never had a bad order from these guys
Stephen . 2022-05-09
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Love love love umami street food! Food is always 10/10
stacey . 2022-04-20
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Great and speedy service. Incredible food.
Cara . 2022-04-11
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Always very nice food, love and attention has gone into every item.
matt . 2022-04-07
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Missed items on my order after spending £50 only to be told id have to collect the missing items! After paying for deliver AND service charge, very disappointed.
Ronny . 2022-04-03
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Easily my favourite place for a takeaway or eat at restaurant. The staff are so friendly and the food is delicious. ⭐️⭐️⭐️⭐️⭐️ on everything
Mike . 2022-04-02
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Quick friendly service. Incredible food, will keep coming back
Cara . 2022-03-30
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Good food..keep the standards high.
Shepherd . 2022-03-18
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Great, tasty food. First time I've ever tried umami, you've gained yourself a customer. Top class.
Martin . 2022-03-16
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Delivery driver rang door bell when I specially asked them not to on the ‘notes’. Once we had sat down and just begun eating there was a further knock as door to apologise 🤷🏽♀️
Debbie . 2022-03-13
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Expensive but delicious great food
Steve . 2022-03-01
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Completely ruined the food. Had bad customer relations. I asked for the food to be replaced, or refunded. The phone was put down. Recommend shake and grill
Warren . 2022-02-26
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Great service, highly recommended 👌
Agnieszka . 2022-02-22
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I will never order from there again it’s not worth it at all rubbish food disgusting
Tapsie . 2022-02-06
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Not sure if the restaurant has changed hands, different olives to what have had before really unpleasant and the sweet potato fries had a strange taste, burger was okay and so was the bubble wrap and rosemary fries
Molly . 2022-02-04
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I paid for 4 dips and only got 1 and I also ordered piri piri fries and got normal fries not very impressed we normally order through umami website and you get a free 1/2 chicken when you spend over £25 and I had points to use but you no longer deliver to us through the website for some reason. I’m really disappointed
Alex . 2022-02-02
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Salad was beautifully fresh, avocado was perfectly ripe, the chicken was lovely. Love the food here, always perfect.
Lynsey . 2022-01-29
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Food was all cold and took an hour. Disappointing and usually much better
James . 2022-01-12
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Unfortunately the food was completely cold by the time it arrived. I heated it up in the oven and it was very nice when I ate it, just a shame was a bit over cooked and not as fresh as I would have liked it to be.
Laura . 2022-01-09
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Food was nice but it was cold. Chips were like they’ve been left out all afternoon, wrap wasn’t even hot.
Ben . 2022-01-06
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Didn’t say when the food was coming. Food turnt up freezing and normally lovely from here. Spent £40 on this food I expected better. Wings turnt up tiny, rice burnt. Not great, very disappointing.
Tegan . 2022-01-05
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Always delicious, generous portion size and friendly staff! 100% recommend!
Sarah . 2021-12-31
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Food was cold and it was disgusting too. I was told this place was nice so thought I’d give it a go. Overpriced garbage. Wouldn’t recommend anyone to go there unless it’s for a milkshake which was the best thing about my order. The umami burger lol the patty wasn’t even cooked. Hilarious. Avoid umami waste of money!
Mohammed . 2021-12-27
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wasn’t very nice compared to last time. We ordered a platter was on way within 6 mins. And wasn’t very hot.
Julie . 2021-12-13
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Not sure what's changed but it's not good.
Shaun . 2021-12-05
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So glad that vegan options have been added to the menu. The vegan wrap is out of this world 😍
Belinda . 2021-12-03
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Food arrived early.. chicken really dry
Kayleigh . 2021-11-19
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Food was delicious, but it arrived tepid
Helen . 2021-10-15
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Always excellent food! My fav place.
Philippa . 2021-10-10
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Normally love umami but after eating it last night it’s made me really unwell, really disappointed hoping it’s not good poising
Ellyse . 2021-09-27
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Consistently great food. Best falafel wraps ever. The burgers also of a high quality. Never fails us. Just wish you could have a bigger place to cook more Lebanese. The lamb is delish
Aaron . 2021-08-29
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Looked good but the burger was rubbery.
Nigel . 2021-08-02
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I ordered the piri piri fries and received sweet potato fries, luckily i like them but bit annoying :/
Emily . 2021-08-01
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Excellent service and food as always
Wayne . 2021-07-17
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Always great food and better than a international chain!!, delivery always on time and polite, driver even apologised for being early due to the football and being busy.
Kevin . 2021-07-11
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My food hasn’t arrived but it says it has?
Josh . 2021-06-08
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Really nice good quality food, always comes fast. Delivery drivers are always really nice too
Elodie . 2021-06-07
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Excellent burgers including vegan option. Having been totally disappointed by Croxtons the food here was as we expected. Only slight quibble is that the food arrived just about warm enough.
Phil . 2021-05-29
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Amazing milkshakes and great fries and chicken !
Patrick . 2021-05-23
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Excellent food as usual but delivery charge £3 is too high.
Imz . 2021-04-28
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The Lamb Chops were amazing, haven’t had Umami’s in ages. Lovely chops on the side for my iftar 😊
Ash . 2021-04-22
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Meals were delicious and delivered hot 🔥
Mennatallah . 2021-04-22
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Love their Burgers, and we had Chicken & salads and breads, all really tasty.
Paul . 2021-04-17
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A long wait time and additionally late left me feeling very hungry and frustrated
Anna . 2021-04-17
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This is not my first time ordering, and they never disappoint. My order was chicken kapssa. However, this time the chicken smelled bad and some pieces tasted bad too, I had to throw it away. The food in general did not look fresh at all. The delivery guy was really polite and on time. I have to say this is a huge disappointment as I usually order a lot from Umami. I will order give it one more go before I give up on this.
Mo . 2021-04-11
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Wraps was cold I think that was because the amount of salad they put in it couldn’t find chicken it had that much in but the chips was amazing
kim . 2021-04-10
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Very good place to order food from
Luis . 2021-04-09
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Was really looking forward to the Lebanese lamb chops but unfortunately turned up cold chewy and very poor quality meat. Rosemary chips where superb though. Probably won't be back again.
Craig . 2021-04-01
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1662 Opinions
Great food! They didn’t include our chips and when phoning them, they were very apologetic and said we would get a refund through Just Eat. However it seems there isn’t a way to do this through Just Eat! £7 wasted!
mexicanmustspicychickencookedcakelemonricelambpotatosalad354 Opinions
This place was amazing when it first opened on goldsmith ave but appears to really have gone down hill. I don't know if the head honcho was away or something but was terrible. Fingers crossed they get back on track
mexicanmustspicychickencookedcakelemonricelambpotatosalad3831 Opinions
We hadn’t planned to go to Frankie and bennys but glad we ended up there. Our waitress Paulina was great, gave fab service, was very friendly and gave us suggestions on local places to go. She made recommendations from the menu and interacted with the kids. The food was also spot on.
mexicanmustspicychickencookedcakelemonricelambpotatosaladWe hadn’t planned to go to Frankie and bennys but glad we ended up there. Our waitress Paulina was great, gave fab service, was very friendly and gave us suggestions on local places to go. She made recommendations from the menu and interacted with the kids. The food was also spot on.
mexicanmustspicychickencookedcakelemonricelambpotatosalad