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1,0
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Nº 1001 in 1082 in Trafford

Nº 10 of 11 Other european cuisines in Trafford

Score
OpinionsNoteTripAdvisor-1.0

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Landlord is a perve on all the girls & landlady can’t see through it! So we all get shouted at. Won’t be recommending or visiting again and wasting money

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Having dined in the restaurant previously with the family and had a really enjoyable 5🌟 meal, we decided to order a takeaway ready for us to watch the big ENGLAND V SCOTLAND game. Our orders were placed and we were told it would be ready in about half an hour. When we arrived to collect (I parked around the back, whilst my wife collected the meal) after 5 minutes my wife came back and said we will have to wait as the girl on the telephone (whose JOB is to take orders and pass on to the chef) hadn't even passed our request to the chef! After another 30 minutes we finally received our order, which when we arrived home we're missing the extras we had asked for (but we're still charged for!) it wasn't even as if the restaurant was busy either, so we were really disappointed by the whole experience!

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I regret to inform you that my recent experience at Nando's was far from satisfactory. The customer service provided by the duty manager was extremely disappointing, as her demeanor came across as rude and unprofessional. Furthermore, my order was delivered in a subpar manner, with essential utensils missing and no glasses provided for the cold drinks that I had paid for. The repeated inquiries from the waiter regarding the payment for the cold drinks were embarrassing and unnecessary. To add to the disappointment, the dessert that I had ordered never arrived, leaving me to repeatedly seek assistance from the waiter to inquire about its whereabouts. This experience has left me with a deep sense of regret for choosing to dine at this establishment.

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This restaurant is now closed. It's a shame but info from staff at the shopping centre.it was excellent at times but staff didn't match quality of food.