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4,5

Based on 166 opinions finded in 1 websites

4.5Ambience4.5Cuisine4.5Price4.0Service
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Nº 113 in 577 in West Berkshire

Nº 3 of 11 American in West Berkshire

CUSTOMERS TALK ABOUT DISHES WITH.. chickencookedcheesycheese

Score
OpinionsNoteTripAdvisor1664.5

comment_iconOpinions

Haven’t been for ages, but their burgers are still excellent. Good size, toasted buns, good beef and chicken, good sides.

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AdrianRB . 2023-11-11

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Excellent burger, cooked to order. Huge, (8oz), salad fresh, the burger itself was very tasty, perhaps needed a little more seasoning. Will def return

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MARKDL995 . 2023-10-23

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Newbury bloke through and through, Rio’s was always the best burger joint in town however went through some dodgy times.fancied a burger yesterday (Saturday 9th) . Got there just after opening time and had a double burger with my choice of toppings. I must say that I haven’t had a burger that good in ages, 10 minutes wait but well worth it. It was hot/cooked perfectly and plenty of the onions/gurkins/cheese I asked for. Maccy D’S, BK, ain’t got a scratch on it. Bit out of the way but beats the drive throughs if you want a good burger.

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Quest13899415952 . 2023-09-10

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Amazing service and perfect Micky mouse burger 🤣🤣🤣🤣unsure if that's the correct name 🤣🤣but wow 10/10 will be back soon !!!

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Realreviews85 . 2023-03-21

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Not this burger bar for several years and thought I would give it a go. I order the Disney burger without fries and it cost £6:25. In my opinion it is not worth paying that price for what turned out to be a poor quality beef patty in a mediocre bun. Can't imagine I will be going back anytime soon.

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Valtric . 2022-11-03

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For a burger bar I was very disappointed with the patty itself, the shop is lovely inside and out but the burger meat was very substandard. For the price you pay you can get the same burger at the kebab shops round the corner for half the price.

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Reg93rice . 2022-10-23

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This place is so good. A friend had never heard or Rios, so we drove a 1.5 hour round trip so that he could experience how great they are. The staff are all terrific. Really excellent service that matches the laste and menu choices. So good, it's worth a 1.5 hour round trip!

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srD4461OT . 2022-07-21

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Been eating RIOS’s since Mark started it, sold it, bought it back then sold it again. Things always change, but it became shocking, stopped going, they closed down. No Burgers for me. Then I saw a sign appear that they were open again, purely by chance I didn’t fancy a Nando’s, so chanced it, what a delightful surprise, new shop layout, clean, friendly staff, but the original menu is back, how nice it was to say “could i have a Disney with onions and mayo” Perfect burger, decent bap, decent chips, great staff. They deserve to do well. If you have visited before and did not like it, give them the benefit of the doubt, you wont regret it. I don’t write reviews very often but these guys deserve to do well.

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dunksdr . 2022-07-09

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Rio’s is without doubt the best burger you can get in Newbury or surrounding areas! Having been closed for a while, I was sceptical about a new owner and whether the quality would be the same but, to my surprise, it was even better! You could tell the burgers are high quality, cooked perfectly and accompanied by fresh ingredients. The order was even bought out to my car whilst I was waiting. The only thing that I had to go back in for were napkins, as is the case with any good burger, it can get messy!! Overall it offers really good value for money and I’ll definitely be back!

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X7403XAmatthewm . 2022-06-24

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The best burgers you will find this side of Louisiana. Ditch McDonald’s. Go Rio’s. All of their burgers are fab.

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R1285YTdavidm . 2022-02-12

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Recent change in ownership has thankfully taken Rios to a much better place. Burgers were well cooked and very tasty. Service was good and place looks smart and clean after the refurb. Family loved it. Will be back soon.

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jonr2408 . 2021-12-04

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WIted 2 hrs for “fast food” what a load of crap. Chased up after 1 hr 15 mins. When food go there 45 mins late stonecold unedible. Will be calling environmental health tomorrow as surely this is dangerous sending cold soggy food. Refused a refund said not their problem it was the delivery company. AVOID THIS PLACE unless you want to be poisoned. 26.00 pounds wasted

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Paddy B . 2020-10-04

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Very poor service waited over an hour tonight outside the shop For my order customers that came in after me were getting served before me , when your ordering the food you should tell people if they are going to have to wait that long to top it off when we got home one of the burgers was not the one we ordered won’t be going back any time soon .

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X3848QUmattheww . 2020-09-04

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Absolutely banging burgers and lovely staff! I'd recommend 100% (go for the blue cheese mayo one! And cheesy fries any day!)

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emilywW6296AJ . 2020-07-02

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rio is a legend in Newbury, burgers have funny names and good taste. I will recommend to everyone. cheers

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872karolk . 2020-07-01

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We have used Rios for years, always been the best service and amazing food. It's the only take away we'd go for in the end. However, over the last few months, I'm not sure what has gone wrong but its shockingly appalling. Every single order...

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Marksh82 . 2020-01-25

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As much as I love a Rios burger, the service and staff are getting worse. Our usual order is usually ready in 20 minutes, that's increased to 25 then 30. The 30 actually turned into 40 minutes when we arrived to collect. This is despite...

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droppa . 2020-01-23

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Very reasonable prices and every style of burger come as a choice of beef, chicken or veggie - also gluten free choices. The burgers are fantastic and the various chip options brilliant. Fast and friendly service. 100% worth checking out.

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brizy83 . 2020-01-19

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Good quality burgers at very competitive prices. Try the Lunchtime Special which is excellent value.

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brianwI416KQ . 2019-12-18

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Food was great! Staff were super friendly, they stayed open later that close to serve me. Would highly recommend.

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Tkn1k . 2019-12-16

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Been coming here for years, especially good to have a local burger place rather than just the big corporations. Fries have definitely got better the last few times, no longer soggy but crispy! They do get it wrong sometimes, and miss items off but they...

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droppa . 2019-11-10

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A big thank you for being so amenable on Saturday night. On my way to pick up an order I was way-laid with an emergency on my street. No quibble. Made my meal fresh for a second time when I was finally able to get...

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Lis1501 . 2019-08-27

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Love Rio's, not an American processed burger but, a proper meaty or veggie burger with all the trimmings. Cooked to order to eat in or out. Plenty of choice for every taste and age group. Great when fancy a cheeky real burger on the go....

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daveym69 . 2019-07-27

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I’ve been coming to Rios since it had iron bars on the serving hatches back when it was started by the founders, it’s amazing and then it was sold and went down hill, the original owner bought it back and it was amazing again, sold...

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Carl B . 2019-07-21

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Best food takeaway I’ve ever been to. Daughter loved the cheesy chips in such large portions too! A shame it’s hidden away but they’ve a new loyal follower! Burgers were amazing too will be back

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Johnathan G . 2019-05-05

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Best food I’ve had in a while and a list to choose from. All their burgers are cooked fresh which I like and an amazing place. Customer service side of things were amazing

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. 2019-05-05

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I have never had such an awful experience ordering food. The lady shouted at me down the phone and then proceeded to talk over me whilst I was trying to give her information for the order. The shouting got worse after she stepped outside to...

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Bad-experince-review . 2019-04-27

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Just ordered a chicken burger and ended up with a veggie burger absolutely awful not good at all I would not recommend that again

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Battyford . 2019-04-05

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yet again fantastic customer service from the man Mo treating his number 1 customers with absolutely outstanding service delicious food thank you so much will 100% coming to eat here again💘

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zoeeex12 . 2019-03-19

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Went to Rios with a group of friends. The whole order was wrong and when I spoke to the manager, he refused a refund or replacement and told us to F Off. I have never been treated so badly and will be taking this further.

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. 2019-03-08

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Absolutely delicious and so many options! You can’t go wrong. Staff is very friendly and they are extremely careful to meet each customer requirements

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ghk1924 . 2019-03-02

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Good customer service from staff especially Moe! Thank you for the nice food! Will be coming back soon

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999chloec . 2019-02-19

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Usually I rave about how amazing the burgers from Rio’s are, however this time the burger was totally below the usual high standard. Firstly the soft yummy bun has been replaced with a really cheap alternative. Then the bacon that was in the burger was...

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princess_bubb1egum . 2019-02-12

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My boyfriend and I stopped to eat here and we are so glad we did! The burgers are so good and they have plenty of options. The cheesy fries (chips) are also lovely. Staff was super friendly and we will definitely return!

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Autumn O . 2018-08-02

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Have been a long time customer I am rather disappointed... since new staff have joined the old staff, service & quality have dropped.

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Gary T . 2018-07-29

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Rio's is long established in Newbury. It has a wide range of burgers on offer, far more than the multiples. The beef and chicken burgers are way superior to their big competitors.

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Barry100Newbury . 2018-07-25

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Ordered twice in last few months and wait time has been at least 45 minutes dispute being advised order will be ready in 15 minutes. A little honesty would go a long way! always allow extra time but arrive to find they haven’t even started cooking order yet, after 30 minutes since ordering.

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583susan . 2018-07-01

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Had a delivery to thatcham but unfortunately the food was freezing when it arrived. Such a shame. The burgers tasted ok but cold, chips were also cold. Waited 1hr 10mins for delivery.

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cherie b . 2018-06-22

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Had bacon burger . soft bun, big slab of bacon and tender burger. Just amazing!! From the man told to say "Ya" when I went in ;-)

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TobyJYoung . 2018-06-21

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Great little independent restaurant. Came here for the first time for a couple of burgers and fries. Lots of choices, extra's and combinations. Very friendly owner. Great value for money. You can eat in or take away. Good quality meat. Food came quickly.

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GarryUK . 2018-05-06

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Having found out that a couple of friends had never had a Rio's burger even though they had been in Newbury for quite some time now, my partner and I decided to treat them, and they rather enjoyed themselves! I love the options and how nice the staff are. for me it's great that there are so many veggie options but I do have my favourites!

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Zoë-Louise S . 2018-03-03

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Popped into Rio’s for a bite to eat as working as a contractor for a customer in the area... great find as it is off the beaten track and the staff are great.

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Thomas W . 2018-02-19

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So disappointing. Used Rios for years but tonight will be the last time. I’m aware Rios is being sold so wondering if that’s been the case as the food tonight was vile.

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aimeejadeslade . 2018-02-17

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We haven’t had a Rios in years and I am so glad we did this evening. 4 great tasting burgers and fries which were freshly cooked and very tasty. Top marks.

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NickP1979 . 2018-01-20

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As a fuller lady who likes her food this is hands down the best burger place i have ever been to. No other take away will ever beat rios. Awesome food amd the staff are super nice and smiley.

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Louise S . 2018-01-14

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Been coming to rips since I was a little girl I've pretty much has had every burger on the menu never ever been disappointed bestest biggest juiciest burgers in town if you haven't had one then get down their 😊

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Taya S . 2017-11-14

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Tucked away down an Alley in the fashionable side of central Newbury is Rio's, A Newbury institution.

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Tim P . 2017-11-07

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Petit resto de burgers indépendant au centre de Newbury.

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Benoît P . 2017-07-31

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Great to see Rios still going strong. Good choice of fillings - sometimes too much choice! - nicely cooked burgers and chips. It's not fancy or expensive but you know what you're getting - a decent size meal, well cooked and at a reasonable price.

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BerksChris . 2017-07-08

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Ha sido un fan desde que abrió camino de regreso cuando. Olvida las medidas métricas. . . . "1 / 4 lb de Disney y patatas fritas! 'fue la manera de ir, y todavía ahora. Eso es 4 onzas por cualquiera que no es lo...

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Paul M . 2017-06-15

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Alguien salió y me consiguió mi almuerzo de hoy de río y la hamburguesa era excelente. Los ingredientes eran de alta calidad.

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chanrakthai . 2017-05-18

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La comida no era de buena calidad y el orden recibido carne de hamburguesa estaba equivocado, en vez de pollo, dado aunque pollo claramente escrito en seguridad, no es genial cuando no comer carne.

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Tammy W . 2017-05-09

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Excelente para el precio hamburguesas relativamente bajo. Mucho mejor que la mayoría de los lugares más caros que ofrecen hamburguesas. Puedes conseguir 12 onzas de carne por £5.

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Mark S . 2017-05-08

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A Newbury legend, excellent food, excellent staff, great burgers and brilliant combination. Can be very busy at times, but we'll worth the wait.

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Russell W . 2017-05-06

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This little place is amazing! Went looking for something to eat and found Rios. When I walked through the door (which needs fixing, but I was assured it was on the list of things to do) I got a warm welcome despite the fact it was incredibly busy and the lady (Ruth) cooking offered a few tweaks to my burger which were amazing. I had been told this place was amazing and it was! I had a Baby Ruth, which Ruth herself cooked for me. Great burgers, great atmosphere, great staff!

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jemimaright . 2017-05-01

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...that's if you like burgers that is...but theyre lovely burgers with lots of options, nice chips, decent portions. just a great a burger bar really, not much else needs to be said.

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Flaghippo . 2017-04-13

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Staff are really cool and friendly - always happy to help - they will deliver but don't leave it late to order for delivery on a Friday - they are always extra busy.

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BerkshireLambrusco . 2017-03-19

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Despite appearances on the outside, Rio's does the best burgers around. The staff are always friendly and the menu is as extensive as anything you could hope for. The portions are good and service is brisk.Nowhere else comes close. Give Rio's a try and you won't be disappointed.

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Omicronian_Diner . 2017-03-13

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Amazing burgers in the heart of Newbury friendly staff only a small seating area beware they are usually very busy 10-15 minute wait we usually do a telephone order and it's always ready when we get there a must try if you're ever in the area

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Paul D . 2017-03-03

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Rio's is amazing! We now Travel over 40 minutes Just to Enjoy one! Great Quality and Prices. A great range of burgers to choose from and I have never been disappointed! The drinks are always Ice Cold aswell - 5 Stars all day long.

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AWinningCouple . 2017-02-26

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Great burgers and chips. Can't rate enough how good they are. Service is really good and reasonably priced

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LinzEatwell . 2017-01-29

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Ordered a burger for delivery. They were 20 minutes earlier than estimated at time of order, which was great! Good customer service! Only criticism, ordered chips and they were quite bland and dry. Next time I'll order mozzarella sticks! Burgers are always tasty! A good all rounder!

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InspectorCripps . 2017-01-23

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I was very happy to find out that the veggie burgers at Rios are in fact also vegan :D and very tasty indeed! I had the patty with pineapple, mushrooms, lettuce, tomatoes and onion- with some extra sweet chilli sauce and it was delicious, and unbelievably good value at around £3.50. The chips are always on point- and there is also an option to add a hash brown to your burger :) would highly recommend for anyone that doesn't eat animal products but wants something cheap and tasty to eat on the go (or there is seating) will be a regular, Thanks!

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AmyTen . 2017-01-16

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Without a doubt, Best burgers in town! The staff is super friendly and accommodating. Food is freshly prepared in front of the customer. Highly recommended :)

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MrsUkUk . 2017-01-10

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I like a good burger, and in the take-away format these are the best around. Broad menu, good quality ingredients, flame grilled, friendly staff = happy customers!

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J M . 2016-12-17

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Massive range of burgers, quick service and staff always friendly. Been going here for years and would always recommend if you want a good burger for a good price! Good portions. can pay by card.

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What_review . 2016-12-11

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This was such a surprise, the burgers are really delicious and made with a large variety of different ingredients. There are quite a few people making the burgers and the best way to think of these is bespoke burgers rather than fast food. It reminded me of the high quality fast food restaurants in New York where they are extremely popular, very busy but manage to produce really good food.

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Michael C . 2016-12-04

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lovely burgers, and its my favorite place to have the most amazing burgers i had ever ! I recocommed this for burger lovers!

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shruti380 . 2016-12-03

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Simple, quality and tasty food for a sensible price. A bit tricky to find at night but but friendly staff and copious burgers. What more to ask?

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ChrisM06400 . 2016-12-01

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Their burgers, particularly the 6 and 8 oz aberdeen angus burgers are incredible. The combinations are epic, plus you man basically make up anything you want based on their huge list of available ingredients and they will make a price for it.

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Alec F . 2016-11-30

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Sat in the office today and the radio presenter said it was "national fast food day". Within seconds we'd decided we had to join in and our first choice as ever, was Rio's!I've never had a duff burger from Rio's and today was no exception! I had a 6oz vampire which came loaded with mushrooms, cheese, garlic mayo and salad. Both my colleagues had New Yorkers - 6oz burgers with mushrooms, bacon, cheese, onion and salad. The 2 friendly and happy staff members had a slick system running with one taking the orders and the other cooking. It was lunch time, it was busy, but their teamwork saw everyone served quickly and efficiently - all cooked to order, and such fabulous value for money.I'm not a huge fast food fan but Rio's is different! It's proper meaty, tasty burgers with a massive variety of toppings, all such good quality and with generous portion sizes. If you like proper burgers full of flavour, you really cannot go wrong with Rio's. It's slightly hidden away but it's a real hidden gem.

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MohairsChild . 2016-11-16

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How disappointing... there's been some hype about this place and we hadn't tried it before so we thought why not... we phoned up to be greeted by a girl on the end of the phone who was rude and abrupt. I asked if they delivered, the answer was yes for £3. I asked do you take card payment, the answer was yes for a 50p charge. I then started to proceeded to order and she didn't respond, lots of background noise but was clearly not interested in taking the order. I phoned back and said you just hung up on me, the response was what do you want to order? I thought, for £3.50 I've not even ordered anything yet... I won't bother... oh and by the way delivery will be ATLEAST and hour as if to say do you really have to order with us? Crazy, all the hard work in building up the hype to be let down by shoddy service. We wanted to order but it was impossible. Good luck if you can...

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Oscar1114 . 2016-11-16

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Heard a lot about it from friends & colleagues, have walked by many a time before. Took the plunge last weekend !!! It is a cute little take-away joint tucked in a rather narrow ally on the busy Bartholomew street in Newbury. Freshly hand-made burgers are simply delicious. The best i had over a long time. Tried the chicken phoenix and firecrackers and both had great flavors.

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A_Saikia_in_Newbury . 2016-11-09

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I have been going to Rios since they opened, when Mark first set it up. Having moved away I don't get there as often as I used to, but generally when I am in the area I make the detour to grab a burger & chips. They have a wide range of options, including my favourite, a Disney, and are as good today as they were when I first started going there, over 25 years ago.

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JesterFer . 2016-11-09

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The tastiest, most delicious burger ever! Even a 4oz is so filing! Sometimes delivery may take a while, but oh my God it is worth the wait. Best take away place in Berkshire if not the world! Amazing!

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Vikki L . 2016-11-09

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I had a group of friends visiting from out of the area, we wanted a quick decent lunch, which meant there was only one option..... Rio's. Four different burgers ordered , four equally happy customers. Cracking food, cooked and served by a nice bunch of people.

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Russ B . 2016-11-05

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Burger was lush! Recommend to anyone ! I had a disney and my partner had a devils pinch , both fantastic!

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Emma B . 2016-10-31

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Ruth is great friendly and chatty always makes the best burger, always come back for the best burger in Newbury

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joe o . 2016-10-27

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I've been going to Rio's for well over 20 years now. In all those years the quality has been fantastic, service quick and friendly, and the food delicious. Massive range of fillings to try (I've not tried them all yet). Best burgers I've ever tasted and the staff are great. A must if you are in the area and hungry.

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JonnyG1977 . 2016-10-18

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It's very big size burger. It was ok and price too. It's ok for when you are really hungry.I will recommend and will use when I need it quick.

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Dhruv N . 2016-10-18

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The best variety of burgers in town. It is always very busy and you usually have to wait whilst your burger is being prepared but is a takeaway treat for us.

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Angiebee101 . 2016-10-14

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I've been going to Rios for nearly 20 years and can honestly say that I have never ever had a bad experience. The freshest quality you could imagine and service that is exceptional.Every possible combination of burger toppings you could ever want. Simply amazing...

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Marktravel79 . 2016-10-07

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During a long drive I felt a pang of hunger and a quick Google search highlighted Rio's as being the nearest suitable spot for a manly burger! The wife and I parked up nearby (30 minutes free parking) and walked into the cosy cafe. There's more than just take out here. There's room to sit in and enjoy the smells as well. The gent running the place was extremely friendly and clearly knew his business. Ten minutes later, we were back on the road with a chicken burger for "She" and a mighty Hangover burger for me. We parked up in a country spot and enjoyed the most delicious burgers ever! No massive grease drips or gristle. Just good quality food that was well cooked. Filling and friendly. Definitely going back for another and there are about fifty different ones to choose from. Terrific!

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NickGimbert . 2016-10-04

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If you are visiting Newbury for more than a day, or are there for night out, this is a must visit. Great burgers before the likes of GBK made it fashionable and still with a range that can teach the big chains a thing or two. Friendly staff who are happy to give advice or make up just about any burger combo you can think up.

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SavernakeBreese . 2016-09-25

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Incredible choice and quality. Also the service is very fast. The only problem is how to "approach" the burger (8oz), it's unmanageable!

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LucaPE75 . 2016-09-14

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What a good hamburger should be - packed with flavour and assembled with some thoughtful choices of extras. About as far removed (in exactly the right direction) as you can get from a flaccid, fast-food MacBurger with reconstituted fried potato.

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David S . 2016-08-30

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Went here for the first time in years last night, great to see that they're even better now than they were in my youth! Great selection of fresh, high quality burgers and the chips are great. Rio's is a Newbury institution, long may it continue to rule the fast food game.

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JamesRC17 . 2016-08-06

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Excellent choice of burgers, beef, chicken, lamb, with various fillings, all cooked to order while you wait. Chips too, if wanted, but I find the burgers so filling, I don't need anything else. Staff friendly, plenty of choice available. Very reasonably priced

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Newburygirl . 2016-07-27

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As almost all the reviews here state, you can't go wrong with a Rio's. An insane selection of regular beef, chicken and veggie burgers. All the standard sides you'd expect and specials on offer means you'll always find something to your taste. Service is friendly and quick & you can see your food being cooked in front of you. If you're in Newbury and want some fast food, check this place out first.

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RattlersGruels . 2016-07-22

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Great menu with extensive choice of burgers, chicken burgers and veggie options with awesome choice of toppings, chicken nuggets are good too. The staff are always friendly and welcoming. Best burgers around without doubt!!

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Moff1892 . 2016-07-15

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Would recommend rios to anyone brilliant and friendly service and food is the best thanks guys see you again soon

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Nickyb1085 . 2016-05-03

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Rio's burgers are the best i have eaten! just go there and try it yourself, you will thank me later :) The Chicken burger was delicious!! The singing lady that loves coffee ;P is very friendly and understood my broken english order perfectly, in all honesty i would go back to Rio's just for her smiles ;P thank you Lady, you made my day! if i ever come back to Newbury this will be my first stop to eat!! thanks

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Roberto_BritoVDF . 2016-04-28

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I am a lifelong fan of Rios burgers - nothing out there quite beats the freshness or quality! I love the huge variety of burgers and toppings you can chose from, although I tend to stick with my favourite (Malibu - pineapple, bacon and bbq sauce), my husband enjoys sampling a different burger each time (he was really surprised by how tasty the Pacific burger with prawns was!). Service is always friendly and Mark always goes the extra mile.Keep doing what you're doing guys, you're an asset to the burger world ❤️

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Melissa T . 2016-04-16

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Service was friendly, if a little informal. The burger was presented nicely with the paper wrapped around the bun but, whilst waiting, I noted the brand of burger they use and discovered that the 'gamey' taste came from the cow heart that is in the mince. Not the premium quality ingredient I was expecting. I also discovered that the beef is Halal slaughtered so animal welfare standards are completely disregarded.

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Pierregourmond . 2016-04-14

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Popped in last night as pizza express had a long wait for food, 2 visit for us and again was lovely! Superb quality for the price! I went for the chicken burger - Blue Bird for a change and wow! Chicken breast lightly coated in a batter, so juicy, with lettuce, mayo and crumbled blue cheese Oh My!!! Amazing, will be back again soon ;-)

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mrsplee . 2016-04-13

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The staff are so down to earth, and are really easy to get along with. Me and my partner are regulars here, and I can proudly say we've never had bad experience with our food from Rios. I highly recommend,

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Natasha L . 2016-04-09

MORE AT TripAdvisor

Was introduced to Rios recently and bought burgers for a group of 8. Excellent range, quality, service, will definitely to returning.

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squeakymarsh . 2016-03-30

MORE AT TripAdvisor

Just finished the best burger and cheesy chips my wife and I ever had! Even got called Darrell from the walking dead! I might bring my crossbow next time!

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Bethy B . 2016-03-29

MORE AT TripAdvisor

Great burgers. Very tasty and filling. Very reasonable prices. All cooked to order and fresh salad. Well worth a visit.

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Steven_Turn . 2016-03-27

MORE AT TripAdvisor

Tasty says it all really i live 10 miles out of town and its always worth the drive when i need a treat. Loads of choice so the only problem is choosing which one to have. Been coming here for years, i cant say ive had a bad meal.

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Dano8769 . 2016-03-25

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