Based on 2.350 opinions finded in 2 websites
Based on 2.350 opinions finded in 2 websites
Opinions
manager DISGUSTINGLY aggressive. I am female 21 years old 5â3 never been to Revs De Cuba Cardiff before however due to personal differences with a friend i was with who is also female 5â3 he aggressively forced us to leave. When i told him he was being aggressive towards me for no reason as i had never been there did not know him & was just drinking my drink he told me to get over myself angrily in my face whilst i was sat down. Security had to hold him back and as a manager of the restaurant i am appalled.
thea cicero . 2024-02-04
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Nope. Never again. Dreadful atmosphere. Dead in there with blasting music that was painful to listen to. Service was a tragedy. No stars for service. All staff disappeared halfway through service. Extortionate price for a Christmas meal. Nice food but was embarrassingly slow. Toilets ugh. Will not return.
Helen Hare . 2024-01-02
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Myself and a bunch of my friends booked a table for Happy hour. We had the cocktails. Great prices, so much choice too! We're going back later this month.
Tammy Bowen . 2024-01-02
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Most tasteless and dry food I've eaten. 50ÂŁ a person for 3 course NYE meal. Smallest portions ever. The only good thing was the dessert. Stake was tasteless. Also no set of salt/vinegar etc. on the table to spice up to your liking. Shame.
Pavlin Belev . 2024-01-01
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Botemless brunch was amazing ! Staff were so good with service food was amazing. Always a good place to visit Highley recommended
Rhian Evans . 2023-12-16
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Lovely tapas for our anniversary
Kevin Thomas . 2023-12-01
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Shocking!!! Been to many bottomless brunches. This has to be the most expensive and the absolute worst.. 40pp food smallest of portions but was tasty so I'll give them that. Took work colleagues and totally embarrassed I organised this. Manager tried his best to make amends but just too late. No cuttlery no napkins. Ate with my hands!!! Cocktails when we did have them were over bearing with lime or lemon would never ever come back here. Feel guilty about making my colleagues pay for this. Could actually cry!!!
lisa mcdonald . 2023-11-25
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We did a Buy a Gift 5 tapas and 2 cocktails. Good food, good service and atmosphere
Martin Bullock . 2023-11-25
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Unless you want to sit in silence donât come here. Music is so loud you canât hear or speak to each other without loosing your voice
Nia Jones . 2023-11-18
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We had such a great night , music was just fantastic, food was tasty, we had the tapas.Staff warm and welcoming.Great night look forward to returning đ
Emma O'Connell . 2023-11-11
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Went for bottomless brunch and have to say the food wasn't good compared with the others doing bottomless. Had a chicken burger which was thin and really dry, it didnt come with anything. Service wasn't great but they were busy, had a good amount of drinks but they kept missing people's drink orders. Atmosphere was really good though, they had a live band and free sparkler with confetti for friends birthday which made it special for her.
Jennifer Brookes . 2023-10-22
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Food was good, however the rest was awful. Service was very slow, we were often left without a drink, and had hardly any drinks especially compared to other bottomless brunches we have had, definitely the worst brunch we have had in the city centre. We waited nearly an hour for the bill aswell, when we spoke to the manager in the restaurant to tell him about our poor experience he shrugged and walked off, not a good experience at all and even worse customer service *especially when paying ÂŁ40pp
Kayleigh Gregory . 2023-10-04
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Ordered the Cuban burger. A dry bun, chewy burger, and some old shredded lettuce, not sure whatâs Cuban about that. The handful of McDonaldâs style chips on the side upgraded the meal from 1 out of 10 to a 2. I highly do not recommend!!!!!!!! Overall overpriced and substandard!
Mg Roberts . 2023-10-01
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The customer service by the manager on shift is absolutely appalling. His attitude is disgusting. Do not go here if you intend on paying with legal tender.
Lucy Anne . 2023-09-02
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I made a booking for 7 on the 12 August paid a lot of money, order confirmed then cancelled. No reason no refund...no contact to my voice mail or email
Helena Bochenek . 2023-07-30
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Waited an hour and a half for food, when questioned told us they hadn't started cooking it yet
Will Jones . 2023-07-24
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Very good atmosphere, everyone dancing, having a good time and enjoying the music.
Wl Ml . 2023-07-14
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Took a chocolate trip for a Spanish breakfast today, it was fab. The staff had gone above and beyond. Food was amazing! Muchas gracias
C Clements . 2023-07-12
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Had a cocktail making class here. Staff were great!
Simon King . 2023-07-03
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Visited this venue back in April for a large group bottomless brunch. Chris and Matt were our hosts and they were brilliant. They dealt with the large group very well - they were patient, professional and prompt. The drinks kept coming and no one had an empty glass which made the booking great value for money. The food was nice enough, portions slightly small on some of the dishes but tasty otherwise. Would defo visit again!
Sophie Mcgill . 2023-07-02
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Love the Thursday Latin nights!
Maia Broido . 2023-06-29
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My daughter and I went for bottomless brunch here. The service, food and drinks were great. Josh and Stuart were absolutely amazing. We will definitely be back
Lisa Welch . 2023-06-27
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WARNING â ď¸ Honestly the food was awful, unseasoned and old. it took forever to get the food. We had to request water 5 times before we actually got water. Our food came out before the water. The manager was polite and heard out complaints but I wouldn't come back. Great atmosphere though.
Angelith Usuga . 2023-06-26
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Went there Saturday evening 17/6/23 Very quiet there around 9pm and there was a live band on not sure who they were but she was brilliant singer .
Cerys Davies . 2023-06-19
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The worst food Iâve ever had paid 120 for 4 of us to be there all of 30 minutes (3 drinks in this time) when we paid for bottomless brunch- food was vile had the halloumi crisp 2 slices of cheese it was tastless and god forbid you need a waitress to take orders. Done a bounce back on credit card! Awful awful awful - and no they werenât busy
jessica Davies . 2023-06-16
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Visited this place on Wednesday 7th for Coldplay and had booked a table for 4:15pm but still had to wait over an hour for food when it wasn't really that busy! Plus 2 cocktails for a tenner wasn't being done at the table so we were told but if you went to the bar you could get them for a tenner! Work that out! After visiting the one in Bristol where it was excellent, we expected the same here but sadly no. Overall average. They must have had a bad day.
Dave Hender . 2023-06-09
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Food was amazing but the service is incredibly slow, wait around an hour for 8 plates of tapasâŚ
Isobel Kennedy . 2023-06-08
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Went here with my daughter on Saturday 29th April for a belated mother's day afternoon tea (Cuban style). Despite numerous hen parties we had a lovely time. The food was plentiful and very tasty. Cocktails great also. The young woman who served us couldn't have been nicer or more attentive. Unfortunately didn't get her name. Loved the whole experience. Thank you all. Can't wait to go back with hubby.
Angela Keenan . 2023-05-01
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Would not recommend. Good atmosphere but it was unfortunately understaffed, did a bottomless brunch for a birthday, had to flag down staff for drinks, and then flag them down again as they never arrived, food came 1.75 hours after we ordered, and after our bottomless brunch had ended, requested a confetti cannon as it was my friends birthday, was told no problem will be 10 mins, asked again 1 hour later as it still hasnât happened, told they would check on it, asked 4 more members of staff and we left in the end. Food and drinks were average, will definitely not jump to return.
Bethan Harding-Jones . 2023-04-15
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More of a club, less of a restaurant. Don't come here for the food.
Dave Baker . 2023-04-13
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Came in for a brunch and we had the best time here, Kate served us and she was amazing. Would definitely come back 10/10
Andrew Ross . 2023-04-10
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Place was extremely loud, staff brushed off an allergen concern and almost literally just said to "Google it", and after almost 20 minutes no one came to our table to start us off with drinks or even take our order. So we just left. If their food is anything like the rest of their establishment, we clearly didn't miss much.
Tyler Ross . 2023-04-07
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Fabulous friendly service with vast menu choice at excellent prices.
Yevette Evans . 2023-03-30
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Was quite looking forward to my visit but was unfortunately disappointed. Me and 2 of my friends went for a bottomless brunch last Saturday (18th March). The hospitality and the welcome was lovely but after that everything seemed to lack. We did not receive our first round of drinks until half an hour in, and a group that arrived after us got bought bottles of prosecco to their table within minutes. After this we only managed to get 4 rounds of drinks, leaving us angry and disappointed. Will visit again but maybe for the 2 for 10 cocktails, we would have drank more!
Martell Payn . 2023-03-21
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15 of us yesterday for my surprise birthday brunch outstanding value drinks were flowing and really good food lovely and staff outstanding thanks great afternoon here
Annemarie Griffiths . 2023-03-19
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Great service, no faults what soever, the staff are very friendly and welcoming. We had a late lunch and now live music has started which has made us stay here. Great vibe, food was great and drinks are even better.
Scott Rowan . 2023-03-17
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This place was awesome. Great vibe! My date, Michelle was too loud though!
Dominic Evans . 2023-02-18
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Went for valentines day bottomless brunch. Service was terrible. Didn't clear tables and only had table service 3 times. So only had 3 drinks in 90 minutes. Hardly "bottomless". Other bottomless brunch venues usually only do 60 minutes and we tend to get around between 8 to 10 drinks EACH in that time. So exceptionally poor in comparison. Contacted complaints via their contact us on website, had a reply next day from complaints manager called Joshua, he offered a full refund or a free return visit. So for this reason, I'm upgrading the 1 star to 3. Still far from ideal, but in all honesty, its a better result than I thought we'd be offered. So props to Joshua.
Justin Brunsdon . 2023-02-15
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The drinks here are nice but pricey. The atmosphere can be a bit much at times with very large crowds and difficulties getting to the bar but being a club I can't expect much more.
Jacob . 2023-02-07
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I had a great time here with friends the cocktails and were fab xx
Nadine Hassan . 2023-02-01
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We recently spent the afternoon here for my best friends hen party and what can I say?! The staff really went above and beyond for us. Everything we needed, they couldnât be more helpful. I just wanted to say, thank you so much for making the event extra special.
Stephanie Byrne . 2023-01-29
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Best place in Cardiff for coffee !!! I can't comment on food or cocktails as I didn't have any but if the coffee is this grand then I'm sure the rest is!. Only thing I found awkward was the high chairs the seats are tiny 𤣠just about fit my **** on it and I'm over 6ft4 . Anyways brilliant place 10/10
James Taylor . 2023-01-09
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I kept coming back here because the food before the change of menu was fantastic. The change in the menu is my own personal preference but since then I feel everything has gone down in quality. The service is slow more times than not and today: We had a wrong dish served. One plate I order every time I get here, tasted entirely differently then when replaced came out cold. Another plate arrived cold and stale, when replaced came back without the edits I originally made. The presentation looks rushed even though the venue isnât busy and the waiting time far too long for 6 tapas. Itâs a huge shame as this place used to be my go-to.
Rainn Sinclaire . 2023-01-01
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The chicken burger was succulent and juicy, wonderful seasoning. Rum mayo splendid as always. Lost a star because we took a while to get sat down and we should of been told about what wasn't available before we looked at the menus, but fair enough
Adam B . 2022-12-23
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Very disappointing visit as was quiet but service really poor from start to finish. Food was ok which ups it to two stars from me When my days are up I want the revs de Cuba staff to be pall bearers so they can let me down one last time
Andy U . 2022-12-23
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Nice atmosphere, very slow service and rushed to leave our table. Had to pay ÂŁ25 each up front to book.
Jayne Andrews . 2022-12-18
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Shockingly awful bottomless brunch. Go to Las Iguanas! Told they would sort it. NEVER DID STAY AWAY
oliver rudd . 2022-12-17
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Great music, atmosphere and cocktails.
Rebecca Helmore . 2022-12-17
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Awful place! Disgusting food! 𤎠Not worth the money! Very disappointing! Do not go!
K S . 2022-12-17
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Stunning venue! This place is full of amazing vibes, and I absolutely loved the live performances they had on when we went. There were dancers, drummers and a live band. The entertainment is absolutely guaranteed, not to mention that the food tastes really fresh, and the cocktails are out of this world.
F T . 2022-12-12
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Food was bad, didn't really taste of anything. Had a margarita that was so badly made and given to me in the worst glass. And most of the staff were miserable. Came away feeling deflated.
Terry Graham . 2022-11-29
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Stewart, a quiet and patient man who offered me a good, nay, a delightful espresso martini on the spot.
derk diggler . 2022-11-22
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My wife and I visited late afternoon on Thursday. We had the 3 for ÂŁ15 Tapas. We were served by Joshua, who was excellent. We loved the food. Really tasty and good portioned. Happy hour was a bonus too. We had a delicious meal a couple of drinks all for 30 quid. Can't fault it.
Glen Newman . 2022-11-19
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Plastic glasses no cash taken card only,
dennis . 2022-11-05
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Amazing service Amazing food thank you so much!!! Live music absolutely amazing đ đ
Stacey bryne . 2022-10-29
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A Terrible experience, Service was very poor, staff couldnt smile, had the chicken and rice, chicken had no taste over cooked and as bland as could be. Staff Just left Our table for thirty minutes never to return, the manager wasnt interested! Overall very poor, wont Go back or recommend to any friends or family!
criselda okeefe . 2022-10-23
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We were in Cardiff looking for a place for lunch and we were so Happy to find #Revolucion de #Cub, not only they got #lunch #special for ÂŁ7.99 with a drink included, we upgraded to #mojitos. My #beef #burrito was delicious and I am from Guatemala in Latinamerica. Love the decor, friendly staff and cocktail selection... please open one in #WestonSuperMare!
Patty Pereira Taylor . 2022-10-20
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I wanted to like this place, but the food was really bland and the drinks not especially well made. Their redeeming quality would be the great atmosphere and live music. But other than that I'd recommend going somewhere else if you are looking for food.
Alexander Elling . 2022-10-18
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We were late 10 minutes, but towards the end of our booking that said we were 20 minutes late and we need to leave in 10 min. We only we weighted over 1 hour for food, so we hardly finished our food. Donât recommend it at all. Not very friendly at all đ
Sabina Tylek . 2022-10-15
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The worst experience in my live. I came for a brunch to celebrate my friend's birthday and the food was sooooo late and now they want us to leave the table earlier...... I will not recommend it at all.
Ingrid Marquez Hernandez . 2022-10-15
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Improper maintenance. For me it is unacceptable!!
Anna Fesai . 2022-10-15
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Had to wait over 1 hour for the food, DONT do brunch here it is a rip off!!!
Sara Azimzadeh . 2022-10-15
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Mel is amaze oh my gosh what a performance. Amazing cocktails which I will now try to impress my crush with. Canât wait hope she fancies me! Thanks.
Arthur Mills . 2022-10-08
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We came tonight to find the new menu. Really lovely food. We had the tapas-3 plates for ÂŁ15. Loads of choice, large portions and really tasty. Stuart looked after us and weâll definitely be back. Thank you!
Nicola Tucker . 2022-09-20
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It wasn't massively busy but service was massively slow, waited a good 45 minutes before ordered drinks appeared but the food was good
Kirk Bateman . 2022-09-16
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Unfortunately for us the wait for drinks was very long there were staple items on the menu that were not available, the Cuban bread was inedible, due to my first and second choice not being available I ordered the paella which was more of a badly made risotto, the tapas starters came without plates to eat from, the waitress was not helpful, in fact all the staff looked fed up! Then to top it off as I paid the bill, a text came through on my mobile to say they had charged my card ÂŁ20 for a âno showâ as per their booking t&câs! Really!! Hopefully it will be refunded quickly but the manager left the waitress to explain that it was an error and would be sorted. The only good thing about my experience there tonight was the music!
Lesley Thomas . 2022-08-14
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my boyfriend and i (ages 19 and 18) came to cardiff for a relaxing weekend away and were hoping to get some cocktails to start a fun night, but we were greeted by three incredibly rude, patronising and condescending bouncers who confiscated my boyfriendâs ID, despite it being 100% real and also despite the fact we had passport pictures to back it up. they tried to intimidate us and laugh in our faces as continued to provide them with concrete proof that my boyfriend was in fact the person in the picture. we ended up having to go to the police on 2 separate occasions - which is proof enough that it is real. who goes to the police complaining that a fraudulent ID has been taken? the staff were incredibly unfriendly and spoke to me like i was below them. avoid this place at all costs, nobody deserves to go through this.
Gabriella Hill . 2022-07-29
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Absolutely Awful!!! Would of been better off at McDonaldâs. Long wait for a drink Long wait for starters that was Luke warm and they brought out only half the order, then the rest with main meal? as they forgot? Main meal un-edible, house Rosa wine like vinegar Definitely wonât be going again
Tanya Pritchard . 2022-07-24
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Great experience. Great ambience. friendly staff. Happy hour on cocktails. Tapas are okie. You can get better tapas though in cardiiff. Quesadilla was alright. Loaded chips were amazing. We went there on a Friday evening so it was a bit crowded and food delay was a bit of problem. But mojitos weâre spot in . Fair play to the crew. Live band was okie We booked our table before. I recommend that on weekends. Near by parking is a bit far ( queens. St Davidâs etc) Will definitely go again..
Harikrishnan Gopalakrishnan . 2022-07-15
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If you love Rum cocktails, you'll love this place. Plenty of atmosphere, 2 for 1 cocktails and great food.
Tony callaghan . 2022-07-03
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We had bottomless brunch for 3. We had georgia as our a server and she was amazing! Helped us with any questions we had! We have had an amazing experience and revs!
maria fullwood . 2022-07-02
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This is good stuff! Food is fresh and very good. Nice selection of beers on tap. And - of course - the cocktails đ¤Ş. Nice atmosphere, lovely music. A good place to go if you want to escape the traditional pubfood!!
Hetty Abbes . 2022-06-30
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Booked a table for drinks on the day of the sterephonics concert. Pre ordered and paid for a sharing cocktail in advance. We arrived and were shown to a table but it was not clean. The greater told us we would get our drink which I had paid for in 45 minutes ! I asked could I go to the bar and get it to be told no. We managed to get a couple of lagers at the bar after waiting 15 minutes to be served. We had to chase our cocktail and got it nearly an hour after arriving . There was a large table next to us full of glasses and empty plates which remained there for our entire 2 hour stay. Absolute shambles , no organisation and nobody appeared to be in charge . Would not book again .
Rhian . 2022-06-24
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Had a bottomless brunch booked. Paid in full before also had to submit our food choices a birthday party of 15. However on arriving queuing outside door no table available. I realise stereophonics were in cardiff but there was no organisation. Eventually after 1 and half hours got seated no food and some free prosecco. Awfull service queuing at the bar for up to 30 mins. I just felt for the birthday girl . Won't be returning.
Nicola Tannetta . 2022-06-22
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Alright I suppose. They need to turn the music down a bit! Jesus! đ§ââď¸
Jono Blythe . 2022-05-27
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Came here for a stag do for my brother. Friendly relaxed vibe. Live music. Reasonably priced cocktails mixed by the wonderful Paige. What's not to like!
Fifty Three . 2022-05-13
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Great atmosphere and fab service, especially from Barney
Freya Johns . 2022-05-12
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Great service from Barney all night, 100% recommend.
Callum Porteous . 2022-05-12
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Great atmosphere and service - especially from Barney :)
Em . 2022-05-12
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I visited Cuba Revs several times pre-pandemic for bottomless brunch and always had a good experience. Tried it again on the weekend and was pleased to see that it was still a great experience. Staff were friendly, engaging and were regularly topping up drinks/checking on our party. We never had an empty glass in the 90 minutes we were there. The menu wasn't huge, but the food was tasty and arrived quickly. The atmosphere was great fun. Easily one of the best bottomless brunches in the city.
Kate . 2022-05-08
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Paid for bottomless brunch and I found the bottom as soon as I arrived. Difficulty ordering drinks and once we did they wouldn't arrive for another 20 minutes or more. If you're going to go to bottomless brunch I don't reccomend here.
TheJack0121 . 2022-05-07
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Drinks good (order was wrong), food tasty but spicy (order was wrong), music annoying (why loud rap music in a Cuban restaurant)
Marilyn Lindsay . 2022-05-05
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This restaurant supports the Cuban dictatorship where there are more than 1,000 political prisoners. where ordinary citizens are submerged in misery , this revolution is cruel , inhuman , murderous , it is a dictatorship for more than 63 years and this restaurant supports that system . I need to learn about Cuba and know about the expropriations carried out by Fidel in 1959, leaving many people without their homes and businesses, in short, seeing this, you support dictatorships.
Nancy Medina . 2022-05-05
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Booked a bottomless brunch for 15 people arrived for 3pm but didn't get served until 4:25pm after asking a few times what was happening, The food was awful and the whole afternoon was ruined by how bad the service was. After half the party left the manager offered some free drinks and 30% off the bill. A little too late in my opinion. Definitely staying away!
Charmain Goldsworthy . 2022-05-03
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If I could rate a zero I would. We booked a bottomless brunch for my brother's birthday. We arrived on time but our table wasn't read yet, so they gave us a voucher for a free drink while we waited which was nice. We waited a further 45mins before asking where our table was and they said our table still wasn't ready. Another 30 mins pass and we finally get our table but it hadn't been cleaned from the previous group! They gave us 2 bottles of prosecco to keep us busy, but after another 45mins our table wasn't cleaned, we had no drinks or food. Keep in mind we all had to pay in FULL before we arrived. Eventually we had enough and spoke to the manager and asked for our money back and then we left. I would say this is down to poor management/under staffed as the poor staff were clearly stressed out and we witnessed TWO waitresses crying!!! The way this place was run was embarrassing and I really felt sorry for the poor staff there.
Gemma James . 2022-05-02
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Shocking service! A group of 30 of us had booked 3-5pm and pre ordered our meals. Took an hour for any drinks to come. The food started coming out to us at approx 17.15. 2 meals and 3 tapas missing. When I addressed the issue the waitess said that they had brought the meals on the list (suggesting that someone in the group took the wrong meal). I said that it was not my fault, and she kindly pointed out that it wasn't hers either!! She said there was only 2 of these particular meals on the list, but when I checked the list, there was 4 not 2! So yes, 2 missing!! The restaurant was completely understaffed for the amount of people in there. I completely understand that things can go wrong I.e. staff sickness, but you have to turn people away, not still let them in. As much as I enjoy the food, unfortunately I will not return again.
Cara Morgan . 2022-05-01
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Table for four? Put us on a table for two. We ordered 2x 3 for ÂŁ15 tapas and there was no room for our food, no cutlery, the nachos were wrong and we couldnât eat our garlic mushrooms due to waiting 20 minutes for our mushrooms. Not one waiter came to our table without asking for service. Food was good but services was awful.
luke evans . 2022-04-30
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Great place to meet in groups. Great atmosphere
JP French . 2022-04-30
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Awful service , from start to finish. Booked bottomless brunch for a friend's birthday. Reservation started at 3pm with what should have been 90 minutes of drinks. Our first drinks arrived at 3.30pm.. meaning we sat for 30 minutes with no drinks sharing a small plate of nachos and guac between 6 of us. I'm pregnant so ordered a lemonade, the syrup had gone for the pump so essentially it was soda water, that's not a problem, it's hard to tell until someone says. However when asked for replacement lemonade, I waited 25 minutes and had to flag down another waitress before getting it. Your menu states a few things which we didn't receive for bottomless brunch : a mimosa on arrival (no where to be seen, and when questioned were told, its just prosecco that comes with your meal) Sides of patatas bravas (you don't get a side of patatas bravas with your meal as you'd imagine , you get one tiny plate to share between six of you, when asked if more would be arriving, we were told another plate would be coming: it never arrived) We ordered extra eggs and fries which never arrived with our meals, only after. No one looked after our table , nobody came to refresh your drinks .. we sat for an hour with our empty, dirty plates stacked in the middle of our table while any waitress that passed , just looked at them and walked on. Disgusting! Only book here if you want to fight for bottomless drinks , otherwise you won't receive any. I essentially paid ÂŁ25 for a bowl of hard cooked potatoes with an egg and a lemonade. Not worth the time or money.
Lucy Daniels (Lucy lou) . 2022-04-24
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Cozy atmosphere, professional and very helpful staff, amazing food. Could easy give 6* if could.
Cristian . 2022-04-18
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No hay musica latina.... es una caka
Kevin Guerrero . 2022-04-16
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Very disappointed they claim their specialty is Mojito . Guess what they didn't have it . And I added what they claim...
Ibrahim Nebi . 2022-04-06
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Had a Botomless Brunch with my friend, absolutely brilliant and definitely worth the price! Amazing service, gorgeous food and delicious drinks, coming back for sure!!!â¤ď¸
Ewelina Pazdro . 2022-03-23
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Good food, friendly staff and cool live music, great atmosphere
Gareth Davies . 2022-03-13
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Space and music were lovely, but I had the worst Zombie cocktail I ever had in my life. Absolutely disgusting. Paid nearly 20 quid for 2 of them and they were so disappointing. Just because you put fire in a glass doesn't mean it's gonna be great. The bartender only used dark rum and an already made mix (badly made) and that was it. Ridiculous.
Ana Oliveira . 2022-02-27
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Lovely place staff was all friendly and drinks were Amazing
Mathew Roper . 2022-02-17
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I reached out to the manager following an awful evening at their "restaurant" I was advised I'd only get a refund if i returned to them in person. I live nearing 100 miles away. so! I'll post my glowing review here. we waited 1hr 10 minutes to get some awful starters, which were cold and tasteless. then another hour later our mains order hadn't even been taken. There were no staff available, awful service and you'd think on valentines day that they'd be wanting to ensure service was to a high standard! After just over 2 hours of waiting we gave up the hopes of getting a meal and walked out and went to mcdonalds!! I told the staff I was appalled by the service and wait and she said "Yeah I don't blame you. it's bad" and said we could have a drink as an apology... at this point it was 10pm. I was fed up. hungry and pretty angry. definitely didn't want to stay for another drink! avoid.
Dominique Whitemore . 2022-02-17
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Bar manager Dom was particularly attentive, will definitely be visiting again because of this.
Iestyn Thomas . 2021-12-17
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Refused to serve us brunch, only standard menu. They were a chef down and said they were waiting for 5 large tables to come in. No sign of the tables when we were leaving. 2-4-1 tapas advertised, but apparently not running in December- we visited on the 12th, so they had plenty of time to change the menus to reflect that. Bloody Mary only available with the brunch menu- but surely, if you have the ingredients, you can make one regardless? What happened to the customer service?
Jurate Wall . 2021-12-13
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Such a fab place. Drinks and music, but the best part is one particular door man Omar, such a gentleman who welcomes people with a warm heart and my husband and I return because of his warmth. Such a great place
ELAINE PRITCHARD . 2021-11-30
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Similary restaurants in South Wales
8 Opinions
El restaurante estaba cerrado. No hubo opciones claras aparte de los alimentos de bar (hamburguesas, etc.), aparte de en un tablero los "especiales". De hecho, hubo uno especial, merluza y pasta. Pasta aguada, porciĂłn grande, salsa sabĂa como un experimento de escuela primaria, promedio de pescado. Terrible. Servicio pobre. El personal estĂĄ mĂĄs interesado en hablar consigo mismo. Cargo de servicio agregado a la factura de mi hotel ! !
prawnscookedladypayporktacoscoolspicypaellaonionchickenbandtapasmustroundsandwichEl restaurante estaba cerrado. No hubo opciones claras aparte de los alimentos de bar (hamburguesas, etc.), aparte de en un tablero los "especiales". De hecho, hubo uno especial, merluza y pasta. Pasta aguada, porciĂłn grande, salsa sabĂa como un experimento de escuela primaria, promedio de pescado. Terrible. Servicio pobre. El personal estĂĄ mĂĄs interesado en hablar consigo mismo. Cargo de servicio agregado a la factura de mi hotel ! !
prawnscookedladypayporktacoscoolspicypaellaonionchickenbandtapasmustroundsandwich266 Opinions
Had lunch here on the Wales -v- S Africa game - Tables were pre-bookings only so it was not cramped and had a good atmosphere. Service was good, steak was very good, sauce for steak was excellent. Good location, nice toilets, humorous doorman
prawnscookedladypayporktacoscoolspicypaellaonionchickenbandtapasmustroundsandwichHad lunch here on the Wales -v- S Africa game - Tables were pre-bookings only so it was not cramped and had a good atmosphere. Service was good, steak was very good, sauce for steak was excellent. Good location, nice toilets, humorous doorman
prawnscookedladypayporktacoscoolspicypaellaonionchickenbandtapasmustroundsandwich43 Opinions
I am glad to see that some people were able to use the groupon for the 5 course tasting menu, and they liked it. Our story is different, we called to book a table for four, two days in advance and when arriving to the restaurant (11th of June) the place was closed. We were surprised because we had the reservation and in the timetable at the door it said that was opening time. We called several times without success, and a couple of days later when we managed to talk with them, they just said that they were sorry but they closed that evening because they were short of food!!! a restaurant short of food?? and they do not even call the customers to cancell?? Anyway, we have been trying to have the dinner this month of August but they are not picking up the phone and the website says it is close until further notice. Luckily, as the groupon expires the 31st of August, groupon gave as a refund via groupon credit.
prawnscookedladypayporktacoscoolspicypaellaonionchickenbandtapasmustroundsandwichI am glad to see that some people were able to use the groupon for the 5 course tasting menu, and they liked it. Our story is different, we called to book a table for four, two days in advance and when arriving to the restaurant (11th of June) the place was closed. We were surprised because we had the reservation and in the timetable at the door it said that was opening time. We called several times without success, and a couple of days later when we managed to talk with them, they just said that they were sorry but they closed that evening because they were short of food!!! a restaurant short of food?? and they do not even call the customers to cancell?? Anyway, we have been trying to have the dinner this month of August but they are not picking up the phone and the website says it is close until further notice. Luckily, as the groupon expires the 31st of August, groupon gave as a refund via groupon credit.
prawnscookedladypayporktacoscoolspicypaellaonionchickenbandtapasmustroundsandwich66 Opinions
Simon and Allison go out of their way, with their staff team, to make you feel welcomed and looked after. Ruthie is a pleasure to see at breakfast her smile and humour settles the hangover and you feel cared for x rooms clean and have everything you need. Until the next time thank you đ
prawnscookedladypayporktacoscoolspicypaellaonionchickenbandtapasmustroundsandwichSimon and Allison go out of their way, with their staff team, to make you feel welcomed and looked after. Ruthie is a pleasure to see at breakfast her smile and humour settles the hangover and you feel cared for x rooms clean and have everything you need. Until the next time thank you đ
prawnscookedladypayporktacoscoolspicypaellaonionchickenbandtapasmustroundsandwich