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3,5

Based on 72 opinions finded in 1 websites

3.5Ambience3.5Cuisine3.0Price3.0Service
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Nº 1152 in 1811 in Tower Hamlets

Nº 7 of 8 Turkish in Tower Hamlets

CUSTOMERS TALK ABOUT DISHES WITH.. ricechickenpaylamb

Score
OpinionsNoteTripAdvisor723.5

comment_iconOpinions

Fui con amigos musulmana por lo que sabía sería una experiencia muy agradable, y no me decepcionó. No necesito una bebida alcohólica para disfrutar; y yo, así que estaba encantado de hacer sin.

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J P S . 2018-04-28

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Impressionante a diversidade de sabores e a qualidade dos serviços oferecidos. Ideal para o happy hour.

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mauricio s . 2015-11-24

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Antes de ir allí oído mucho de él, - mi hermano va todo el tiempo. Pero cuando finalmente llegué allí la comida era normalita nada especial o quizás es porque yo elegimos el buffet. Ten cuidado con el postre no está incluido pero dejan cerca de la comida y puede ser un poco confuso si tienes que pagar extra o no

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Moskon . 2015-07-10

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Hemos estado aquí un par de veces con amigos. Muy espacioso, con tres plantas. Vine aquí con alrededor de 12 amigos y nos sentamos abajo. Muy privado y agradable.

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Richard L . 2015-06-12

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Un agradable espacio en Whitechapel high str, limpio, con un buen personal, muy bueno y picante turco tradicional (fusión) y comida.

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gedsonsanti . 2015-06-03

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The Turkish food sector is growing increasingly competitive in East London and whilst the food here was good, and service friendly I am afraid I need to comment on the gents bathroom - it is pointless having a dyson hand dryer if it doesn't work and trendy basins are fine as long as the tap runs into them - one had been fitted such that the tap did not run into it ! And the door into the gents opened inwards making for a difficult exit - on balance the average decor and poor bathroom outweighed the food !

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tourista . 2015-05-23

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Great customer service.... Great place... Great food... Great price.... The great place for a night out! Would recommend to friends of mine

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amisha1 . 2015-05-19

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Desde su traslado a la zona, he estado que quiera probar este restaurante, así que me convenció a un amigo mío a unirse a mí para algunos turco. Fui para el cordero Hay y la carne estaba preparado bien hecho, me hubiese gustado estar en medio, pero el sabor también estuvo bien. No era demasiado concurrida y el ambiente no era muy animado. Sin embargo, una comida decente, no me puedo quejar.

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Sonia S . 2015-05-08

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Nunca he visto publicado en Tripadvisor antes, pero me sentí obligado a hacerlo después de experimentar el peor carne. Era más grasas de carne. Mis socios cordero shawarma no era mejor con recocido cordero graso. El personal no es ayudar a resolver problemas. Altamente desaniman a cualquiera. ¡No puedo creer que había habido algunos comentarios positivos teniendo en cuenta lo mal nuestras dos platos eran esa noche.

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brian g . 2015-05-05

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Repas très copieux, difficile à terminer, la nourriture était très savoureuse et le service attentif et sympathique. Idéal en famille après une longue journée, dans un quartier où il est difficile de choisir un resto! Merci!

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Yaya38470 . 2015-04-21

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Fuimos allí en un grupo de 3 y los 3 de nosotros disfrutamos mucho de la comida! Comida probado papilas gustativas frescos y sin duda satisfecho el sabor ... Volveremos y se lo recomendaría este lugar!

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Zack A . 2015-04-20

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After a long day of sightseeing, my husband and I prepared to meet with a Jack the Ripper tour group and stopped in for coffee and a bite to recharge. Our server was attentive and the desserts were ok.

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meagenalvarado . 2015-04-09

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Qasida has delicious Turkish food ordered from here a couple of times and my husband regularly eats at this restaurant.

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najma b . 2015-04-06

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This is a great place to drop into if you're in the area. The food is fresh and the flavours are very good. We had chicken, pizza and a meat platter. It was served promptly and the wait staff were pleasant and helpful. I would recommend this place to families looking for a quiet option in the area who aren't interested in pub fare, KFC or Burger King. Nice!

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geoffdemanser . 2015-04-05

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I took a friend there the other night. They have changed the menu a little and the layout .Gourmet burgers are well worth a try if you love meat. The cheese cake has a unique taste and was very tasty from my point of view.

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Kam B . 2015-04-04

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My sister and i had a fabulous dinner here for 3 nights. It was fantastic. i had the salmon on 1st night, ribs the 2nd night and turkish pizza for the last night. Staffs are very friendly. Will definitely come back next time. Thank you!

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Hzel . 2015-03-27

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I have been on 15/3/15 with my friends and their family. I loved the food , the staff are friendly and helpful and the owner helps his staff . I would definitely come back again . Dr Alaa Abdel-Rahman

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alaaandyenzhi . 2015-03-16

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HMC approved Turkish restaurant very close to Aldgate East underground.Ordered the mixed grill and food arrived promptly ...contained a range of grilled chicken and lamb pieces...chicken and lamb shawarma ...lamb chops...chicken wings......small ribs and a kebab all served with rice...the food was fresh ...some bits more flavoursome than others ...service was prompt ....overall a decent meal without being spectacular...I think there may be better turkish restaurants in the local area ...but this is definitely above average

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LUQAS2012 . 2015-03-11

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I was quite disappointed upon my second visit. The first time I went with my family it was great! The staff were very friendly, food was lovely and great atmosphere. However the second time we went, we were given a table upstairs, and were the only table there. Once the food arrived, it wasn't how I remembered it as it was cold and lacked taste. The staff were still helpful, but the mixed grill could have been better.

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GarettV . 2015-03-03

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Firstly the website states 'open from 10am...' - actually opens at 12. Secondly, website states car parking available - so I call up asking where's your car park and the guys says right next to building so that's where I go. Gates are locked so I call up again and tell them - so they say 'oh you'll have to go round to the back...' Bear in mind this is Whitechapel Road and that I have come from out of town (not that he was bothered). So I find the back entrance and a security guy says no parking here anymore! After that I just left (with my family who were really looking forward to going there as they have been advertising how amazing the place is on Islam Channel). Morons.

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Adeel D . 2015-02-21

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Thought I should try a local restaurant to me - walked past it so many times - finally had the opportunity in January so I took a friend who was visiting me. I should not of bothered. why? Firstly they don't sell alcohol - ok fair enough maybe they will allow us to bring our own given that there is an off license just nearby? no chance! Why in central london can you not get a beer or a glass of wine with your meal?!? Ok no problem will save the liver tonight - so we sit down look at the menu - decide on the mixed grill - 10 waiters are standing around in a practically empty restaurant - I have to signal 1 over to order. sorry sir I can't take your order.... Why not? Oh you have to go and place it where they serve the kebabs at the front! Why do they have so many staff standing around if you can't order from them!? Ok we order- food comes very quickly but it's disappointing - chicken donner kebabs mixed with other various meats - not exactly what I would call a mixed grill. Unfortunately - it didn't leave me well the next day either! So maybe not the most hygienic or best quality meat. No point in going back to a below par establishment especially when you don't have the freedom to sip a beer or a glass of wine.

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VANTERHEYDEN . 2015-02-14

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Qasida had rubbish service, bland food and lied. They told us there was free car parking but i was landed with a £50 fine and then Qasida claimed they had not told me it was free. This is a place to avoid especially when there's better placed around the conner!

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Anno_islam . 2015-02-13

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We went there without any expectations. There were 5 of us. We have ordered mixed grill for 4 people to share. And oh boy!The portion was huge! It was more than enough to share between 5 people. The meat was nice and juicy, chicken wings spicy enough and full of flavour! shish was great as well! Don't know what negative reviews are about. I think to pay £60 incl soft drinks (5 people sharing) is a very decent price. The only thing that did let us down was the girls sitting next to us. They were very loud and rude, but what can I say when you go out in Whitechapel you have to get used to groups of teenagers being very loud and having no manners...

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Jurate S . 2015-02-06

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Hi am just from Qasida restaurant I don't recommend someone to go food was cold and no taste such a waste of money honestly.and the service you go and order yourself at the till food with no salt am sure this is not a turkish restaurant .they should go and visit one of the best turkish restaurant in stoke newington DEVRAAN.so they can improve their service and food.

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manuuabafae82 . 2015-01-31

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Fantastic food, ambiance, service and overall eating experience. Neat little place to eat out. The sumptuous food essentially compliments the service and overall ambiance. The staff have a friendly approachable manner that uses a relaxed yet attentive attitude towards work. The the restaurant has facilities that caters for all needs and occasions. I would definitely be coming back in future when I am perhaps engaged and would recommend to anyone!

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Jonathan_Dr34 . 2015-01-26

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I was staying at the nearby Ibis hotel and I stumbled across this restaurant. I was initially reluctant to go and eat in this place as there were not many vegetarian options however I am so glad I Did eat at this restaurant I had a vegetable biryani and the food was delicious.My colleagues who were staying with me had a chicken Shawarma and chicken steak - they too were very impressed with their meals to.I give the restaurant 5 stars - don't hesitate the food is good.The only negative thing that I would say about this restaurant is that you have to go to the counter to order your food and they don't take your order at the table which I thought you slightly bizarre but that's the way they run this restaurant.

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Abdul Kadir T . 2015-01-18

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Perfect place to chill out and eat delicious turkish food. We'll visit again the restaurant when we have the opportunity!!! Lovely staff and the manager is a great person. Kind regards from Romania!

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Alexandru T . 2015-01-11

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We had the mixed starters which were generally very good. Particularly, the bread was warm and soft, humous was tasty, turkish sausages were tasty, falafel was good. I was disappointed with my main course, chicken pide. Specifically, there was hardly any chicken, and this was concealed by far too much cheese. The desserts and turkish tea were very good, would definitely recommend the kadayif. However, as I've seen with some other reviews, there were some small flies around the table so the owner should definitely address this. Other than that, a solid three stars with good food, and ideal for large groups to share.

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Mario R . 2015-01-01

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Me and my family visited your place, overall we enjoyed the meal and atmospher. However note you had lots of small flies around, toilets - please review cleanliness/maintenance around door frames, walls etc. waiters, please if I wish to take my left over food with me it's coz I paid for it and it's mine. Didn't like your comments "u want to take this" overall enjoyed our experience and hope to return if you could take note. Thank You.

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FoodFoodLoveFood . 2014-12-25

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Real tasty food lots and lots of food!! Really enjoyed the atmosphere and the variety of flavours. Staff were helpful and friendly.

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nikita s . 2014-12-06

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Since finding this little gem I've visited regularly with both business meetings and friends. The service is great and friendly and the mixed grill is stunning. The ribs melt in your mouth!

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Cerie B . 2014-12-05

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I have eaten in this restaurant at least four times in the last year and cannot relate to the negative experiences some people are ranting about. Genuinely good quality food and I have eaten Turkish food in many parts of the world including Turkey. I would recommend this place to couples, families, friends, businesses and solo.My only criticism is that a few of the waiters need to smile more!

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Kam B . 2014-12-03

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Service was good. Food was good aswel...All in all a nice place to dine. The waiters there don't understand English very

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taz u . 2014-12-01

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Люблю турецкую кухню, хотя боялась идти сюда. Муж натсоял. Место понравилось. Немноголюдно. Вкусно. Хорошо провели вечер.

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Ирина В . 2014-11-28

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Your name is Qasida 'Turkish' Restaurant. Turkish being the word of the food you are serving. You have no Aayran in cartons for a start. This is the perfect drink to go with Turkish food. You served it to me before, served from a jug, which had obviously been watered down. Disgusting.I have lived and worked in Whitechapel for 8 years. And while it is a relief to have something different to curry, I wanted Qasida to be great, like green lanes. It is sadly not. I have now given it 3 chances.....it's still not good. Small takeaway portions. Not enough rice or salad. The bread is so doughy, bought and not restaurant made. REALLY we want a really good Turkish restaurant in Whitechapel, go to green lanes and get educated about Turkish food, this does mean going to Efes. This is to the manager. You are being lazy, get on the 67 bus which will take you to green lanes. PLEASE GO AND EDUCATE YOURSELF ABOUT TURKISH FOOD and how to serve it.

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AwSkirt . 2014-11-28

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Lovely location for a quiet gathering of friends. Lovely food. Staff were very helpful. Very pleased!

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Imran M . 2014-11-26

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Qasida was a wonderful host for our group dinner. Good atmosphere, good food, comfortable environment, efficient service safe bet for the future!

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Hassan B . 2014-11-26

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I took out my wife and three kids for a meal. We were given one of the private cubicles in the basement. It was a bit tight and table was not clean. It had some rice grains probably from last night as it was like stone.Anyway our mix grill for 2 arrived and two mini grill for the kids. Mix grill for 2 was the worst turkish mix grill I've had. It wasn't piping hot as it was probably microwaved. There was no taste and all items seemed dry and bland. The kid mini grill consisted of chips and shredded pieces of chicken, that's it. My kids looked at it and I could notice they weren't very excited. THE WORST THING WAS ME AND MY SON FELL ILL THAT EVENING WHEN WE GOT HOME. That's all I have to say about this restaurant.

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tahiruddin190101 . 2014-11-24

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En rentrant à l'appartement que nous avions loué, nous nous sommes arrêtés un soir dans ce resto complètement affamés!Mon mari a passé il y a quelques années 1 mois en Turquie et lors du repas il a retrouvé toutes les saveurs de là-bas...L'attente était un peu longue mais c'était tellement bon et mon plat était bien copieux (ISKENDER CHICKEN).

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emilie a . 2014-11-24

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My husband & I we both love Turkish food. On the 15th of October, we walked into this restaurant in a rainy evening for some good food and good time.We ordered 'Qasida mixed grill' which comes with rice and salad. We thought it was perfect for sharing. After ordering our food we both just took off our coat and our food already is in the table. Usually, whenever we go to a restaurant it takes sometime to prepare the food. Specially if it is large platter as mixed grilled. Anyway, we started with lamb sis and some rice but the smell of rice didn't seem right to us. Also the lamb sis was cold, no esteem from any of the item whatsoever. After several bites my husband informed the waiter about food and asked him to smell/taste the rice and the sis. The waited was very apologetic and he took the platter to the chef. Right after 5 minutes later he bring back the same platters after heating it up from microwave. Because it was microwaved the grilled items were little bit warm but the rice was still awful. Then we asked the waiter if we could speak to the manager. Then a guy came along saying that he is the chef and also the owner. He informed us that there was a party earlier on that day and the 'mixed grill platter' was already prepared so he just served it for us !! That is why it was cold and rice was off. Surprisingly he wasn't apologetic at all and told us 'if you don't like the food you can just go'. We both extremely shocked that how come a owner can do such a thing to the customer. Then we just left the restaurant. I am sure the food was contaminated and I am also pregnant. It I would continue to eat it could have been very bad for my baby !

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Tasminish . 2014-11-16

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We booked for family of 21 people kids included.If your looking for a large booking and keeping the budget moderate, good Turkish food in a halal environment, praying facilities/ parking, this would be ideal.Pahktoonhwa was our first choice but it was too pricey for a large group.

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khadijha r . 2014-11-04

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I went to this place with a party of four, not a massive group for a proper restaurant to handle, and we all ordered together. The food took an AGE to actually arrive, during which time we were ignored by waiting staff. When the food did finally arrive it was fine, although not really worth the wait, however the major problem was that the Pina Colada I ordered had a hair in it! This is disgusting and I don’t expect to find someone’s hair in my McDonald’s milkshake, let alone a cocktail at a supposedly fine restaurant. I complained to a waiter (when I finally managed to get their attention) and they took the drink away but then never came back. No apology, no new drink. Nothing. In fact no one came to our table again the for the rest of the meal. I was fuming, so when we went to pay imagine how angry I was to find the Pina Colada on the bill!! I didn’t even drink it! I refused to pay for a drink with a hair in it that I didn’t even end up getting, and the guy started arguing with me about it! He was more concerned with which waiter I’d complained to than trying to actually rectify the problem. He couldn’t get his head around the fact that I would not be paying for something I didn’t drink. Eventually I just paid the bill minus the drink and we left, with the guy still arguing at me as we walked out of the door.Late food, shocking customer service, lazy and disinterested wait staff and bewilderingly rude management. DO NOT EAT HERE and especially don’t drink here, unless you want your Margarita glass ringed in dandruff with a few black and curlies as garnish

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Rogena A . 2014-10-27

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We spotted this little restaurant while hanging around in whitechapel. We ordered a mixed grill sampler and chicken wings. It's turned out to be perhaps the best food I had while in London. I highly recommend this little gem of a place.

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lag2016 . 2014-10-26

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I was initially a bit sceptical about eating at Qasida given the mixed reviews but I thought I would give it a try. I was pleasantly suprised by the high level of service and brilliant food. The staff were very friendly. There is a spacious floor with private booths for families. I recommend trying the mixed grill.

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Rizwan P . 2014-10-11

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kept getting our drink orders wrong. kept forgetting what we ordered. for a restaurant would advise they write down customers orders. grossly over charged, not a happy experience

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Manlikemonz . 2014-09-28

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Booked cubicles which made us feel more relaxed with the kids. Food was great. Service could be better. Needs some updating. But wouldn't put us off coming again. We all had a great time.

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10jaybe4 . 2014-09-15

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I was at Qasida with friends on Friday night. As a starter we tried lahmacun which was my favourite and selection of cold meze. As a mains we tried qasida mix girl and sea bass which was cook and test perfect. End of our meal we got complimentary Turkish tea and baklava which was a good touch from friendly staff. We defiantly will visit qasida again.

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Haci E . 2014-09-12

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Ordered humus, tabouli, Turkish pizza as starters (all great, pizza was amazing), chicken kebab and lamb yoghurt kebab as mains. The lamb kebab was one of the tastiest things ever! Service was A+, the wait staff were lovely. At the end of our meal (we'd already paid the bill), our waiter asked if we had some time and would like some complementary Turkish tea. Qasida is a dry restaurant and doesn't serve alcohol. It is quite a chilled laid-back atmosphere, so maybe the bad reviewers were expecting a glamorous night out? We've been staying in Aldgate East for the past fortnight and have had some pretty terrible meals in the area (and awful service!!). Last night we decided to try Qasida as it's close and we were feeling lazy. Really glad we did as I was so pleasantly surprised with it. I wish we'd found it earlier, will be back for sure!

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rea1Name . 2014-09-11

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I have to say I had a pleasant experience at Qasida when I attended a function there recently. The food was delicious and service was prompt. The qasida mixed grill was particularly good and desert was not bad. I would definitely go there again.

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Iqbal H . 2014-09-09

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Had an perfect and well done mixed grill and nice turkish pizza with my fav. garlic souce. Service was totally excellent and very friendly. We got complimentary cold starters while we wait our food and nice turkish tea with turkish delights on the house after the meal. Highly recommend to visit.!!!

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Jasur A . 2014-09-09

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Great food. Loved the mocktails. Great location. Good feel. Did not experience what others have seemed to have :|

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Hassan B . 2014-09-09

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Attitude - terrible, service, terrible, food - rubbish and not worth the money - felt ripped off, Upstairs - filthy and dirty, Toilets - dirty, Basement area - horrible. They could not pay me to eat there again ! And I would check the date on that 5-Star hygiene rating as it may not be recent and if it is, then the inspector may have been a bit blind.

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Irfan S . 2014-08-31

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Rubbish food and service, go to efes or maidah instead. £55.40 wasted.Customer service rubbish, food dry and no tasteRubbish food and service, go to efes or maidah instead. £55.40 wasted.Customer service rubbish, food dry and no tasteRubbish food and service, go to efes or maidah instead. £55.40 wasted.Customer service rubbish, food dry and no taste

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Shahara A . 2014-08-27

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I love turkish food and have eaten at many turkish restaurants across all parts of london and upon my visit to Qasida earlier last month, i had a decent experience. Its not the best turkish restaurant, those are found in north london but as far as restaurants in the East end are concerned,i think it was ok. The service should be improved slightly as during busy periods it gets a bit hectic but you get what you pay for.

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Steve121457 . 2014-08-11

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sitting in the restaurant writing this review. Waiter was in a hurry to take the order,food came after half an hour, there not that busy, we were left in a Conner it was so hot. Our plates wasn't cleaned after we had our starter. waiter told us to re use our cutlery.wat can I say about the food.I have been here before at lunch time.it's was good.came with family very disappointed. had to go ask for the bill,,,never coming back again.drinks were diluted with water..didn't wanna argue..staffs are sooo lazy, the way they were walking..on the way out wanted to have a word with the manager, when I asked who the manager was, after listening to what I had to say the manager pointed to a waiter saying he was in charge,who couldn't speak English and he is running a bussines. All I got was 1 word sorry in a small tone.(Lol manager was wearing the same shirt as the waiter)

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ishynushy . 2014-08-10

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My family and I have been to several Turkish restaurants and this one was ok but not the best. However, we enjoyed the spicy olives and warm home-made flatbread they served just before our main meal. Although there wasn't a lot of customers, which gave a calm and relaxing atmosphere, the service was efficient and the food was spicy and delicious although expensive compared to the other Turkish restaurants we visit. We probably would eat in this restaurant again but not anytime soon.

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Naomi C . 2014-08-06

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I went there just a couple of days ago with a family of 18, it was really busy but my visit reminded me again why I avoid this place. Only reason I went back was because it was eid and family wanted to try it, the place is absolutely boiling inside and after countless request for AC they insisted it's on and working, hot sweaty and unbearable humid atmosphere, the service is outrageous, it took them 20 mins jus to get a glass of ice, I understand it's busy but if you can't handle your customers and provide an efficient service you shouldn't be doing business at all, inexperienced sloppy slow staff, I really don't understand how this place stays open with such terrible service, the food is just about ok but that's after 45 mins wait, by that time no one was hungry anymore, bottom line is avoid at all cost, I certainly will

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Scr33ch39 . 2014-07-30

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I went for a post work meal on my own as on a business trip. Never realised it was Eid so was treated to lots of well dressed families coming in for a meal. A good sign. Staff were understandably a bit flustered and I was a little harshly treated for ordering at the wrong counter rather than being seated. Took a seat outside to watch the world go buy as I waited on my calamari. Was okay, obviously frozen but yougurt accompliment was good. Main was a mixed kebab, I took advice from the waiter as wanted a lamb kebab with a pitta. No pitta and mixed grill with salad and rice. Was tasty and very reasonably priced. Oh I forgot about the amazing baklava, order it!

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GeekEcosse . 2014-07-29

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Most has been said already but we went on 12/7/14. Food mediocreService absolutely terribleAmbiance non existantPrice over the top for the dishesBe aware, no alcohol policy here!In fact just be aware and go else whereThere's Turkish and turkeys this is the latter

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ohana_guernsey . 2014-07-13

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Absoloutely awful place with horrible rude customer service with equally horrible food!! I had dinner here with a few friends. Service was delayed we were ignored for a good 15 minutes before we were given a menu, took another 20 minutes to take out order. The waiter kissed his teeth when we trying to get his attention. When the food finally did arrive it was all over cooked dry pieces of meat, incredibly chewy, the chicken however was remarkably undercooked with it being pink in the middle, when we asked for the chicken to be cooked again he tells us it's find and that we were trouble makers!! SERIOUSLY DO NOT SPEND YOUR CASH HERE!!

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Eastlondonfoodie . 2014-07-07

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My friends and I booked a private seating area in the restaurant on a weekday evening. Menu looked great so we decided to get a mixed starter platter and most of us ordered the chicken shawarma meal. Ok.. so when the food arrived, the samosa starter was still frozen in the middle and the squid was so overcooked, I felt as though I was chewing rubber! I think rubber may have been softer!! Very dissapointed. So we turned our hopes to the main, chicken shawarma... now im not very fussy but this chicken looked greasy, lacked any flavour and strangely smelt like fish! I tried to mask it with some chilli sauce and fresh lemon but to no avail! It was awful. Had to persuade the waiter that the food was not up to standard, he became quite defensive and so we called for the manager, his name is Ibrahim. Mr.Ibrahim was very kind and apologised and said we dont owe anything for the food we didn't like. He also offered to cook us something else but by this point we just wanted to get out. Poor quality food. Excellent and professional customer service (except for that stroppy waiter!) . Do not recommend at all.

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Rakaba C . 2014-07-06

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I don't usually review places but given this was a staple restaurant for me given it's proximity to my place of residence, I feel obliged to speak out.The restaurant started off very well with great quality and quantity of food for bargain prices in London making it very appealing for regular visits. Unfortunately the mix grill for two which used to be priced around £17 has now been priced at £24, with a drop in quality and service.Will attest to the service being a bit rude at times too, but have found this to be the case in most Turkish restaurants in London. Given the drop in quality and increased prices, I do hope the management will realise their wrong doing and adjust things again for the better.

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ANM99 . 2014-07-05

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During the half term we visited this east part of London for a change and were looking forward to enjoying the things some people go on about-that its authentic etc. After a superb exhibition at the Whitechapel gallery we found this restauarant which says its Turkish but I thought there were no Q's in the Turkish alphabet!The staff are rude there is a long list of essentials missing from the customer's expectation. The chaps were just rushing to take our order talking and shouting at his colleagues. families with pushchairs trying to go upstairs to a private party. customers being told off. Sticky unwiped tables. Normally in a good quality Turkish restaurant one would be welcomed, seated and given a few slices of warm pide whilst choosing perhaps. they just wanted to take your order in a hurry with a grumpy expression that my husband who cannot tolerate unprofessional behaviour said 'lets get out now' all 5 of us left Phew. sadly we did not get to sample their food which looked very average in the cooler glass cabinet. The prices were rather high in comparison to restaurants in the area that have fresh white linen and flowers on the tables, welcoming professional staff and good quality food .

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Inga L . 2014-06-05

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I came upon this place by chance when staying at a hotel 5 minutes away. I am not very famiilar with Turkish food, so am no expert. But I liked what I had: hot (very hot, ie spicy) lamb 'hot pot', with rice, salad, bread, olives, with Turkish coffee, all for £12. Pretty good value for London, especially if you want something hot, filling and tasty, not haute cuisine. No alcoholic drinks served. Service was OK, no major delays (the place was about half full, so you would not have expected long delays). Interesting to see TA reports seem to go in all different directions - from ones to fives. I'm in the middle: you could do a lot worse, it's good value, and it's encouraged me to go Turkish again.

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alanlid . 2014-05-01

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My family and I thought we would try this new turkish restaurant. The restaurant looks appealing.However the food is of a very poor standard. The meat was extremely greasy (it left marks of greasy on the late), the rice had little taste and the texture was horrible, the water came in a dirty glass bottle and it was clearly tap water (although we were charged and told that it was mineral water). The staff were unfriendly and the service took very long. We will never visit this restaurant again.

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diego s . 2014-04-26

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We went to this place at about 1pm and waited for the waiter at about 5 minutes.After ordering we started to wait and wait and wait...We waited for 10 minutes and then asked what is happening, they told us the food is coming.After another 15 minutes we asked again, got the same answer (but at least they brought out our drinks).We were waiting till 2 pm and then we thought it is enough, so we asked for the bill.Then they told us in a very rude manner that the food was coming and we should wait more.We told them we waited almost an hour, but they insisted that we just came in. It was unbelievable!!! (probably they forgot about our order and they entered it into the system when we complained for the third time)We paid for our drinks and left, but before that the waiter said: "I can eat it, I am hungry anyway".This place is really bad, the service is bad, handling customer issues is really poor. We are not going back anymore and I would advise everyone not to.

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PeterSzc . 2014-04-10

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Such a shame, was looking forward to trying this new turkish restaurant but can confirm its is nothing special!!! We booked a party for 8 for iftar (breaking of fast) and we all ordered 4 of the Qasida mixed grill £17.00 as recommended to be shared for 2 people. Wow..you only get one of each grill item, 1 chop, 1 rib....etc. I have had much better mixed grill for £10-£15 which is really for 2 people to share. This experience was a huge let down and will not do Qasida again or recommend the Mixed Grill to anyone. The restaurant was far to busy with less staff. We were on the top floor and the must have been 60-70 diners with only two members of ex Maaidah Grill staff who were ever so helpfull but over worked.Read other reviews and you will see that the owner always has an excuss for the crap service they offer - HE BLAMES THE CUSTOMER AND ARGUES WITH THEM. The baldy one os the worst, he was arguing with a customer in front of me.DO NOT TRY THIS PLACE!!!!

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Ishaq_Ahmed . 2014-04-04

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Great if your in the city, if coming by car forget it parking is a nightmare.The restaurant is clean, and spacious. The meal selection is great, service was good and prices weren't too bad.

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nomadic2012 . 2014-03-24

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Awful attitude. We waited more than 50 minutes for the food, so we asked for explanation and, after a while, for the bill. They replied that we were waiting for 20 minutes (so they implied we were lying), after that they just made us pay for the drinks and never apologized, acting very disappointed and with rudeness. We are absolutely unhappy about this experience, never again.

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Salvatore C . 2014-03-21

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Really liked the food, the staff and the hummus. I will suggest that you order shwarma. It comes with fat rice and some salad. Not in a roll, like in my country. But eat, you will like it.

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Affanjaved . 2014-03-20

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Qasida - close to Aldgate East tube station. Ate here with a group of friends so was upstairsin their large upstairs area. Had mixed starter and then a mixed grill with baklava to finish. The food was very tasty - great lamb chops and grilled chicken . Authentic turkish cooking. And a clean place - with clean toilets which is always a good sign !Would eat here again for authentic turkish cuisine - had a takeaway a few days later, and again the food quality was very good. Mains priced around £8-10

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tourista . 2014-03-02

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All the food served was over- cooked. Burnt even though I've requested medium rear. Rubbish salad in comparison to other Turkish restaurant.I don't think I'll eat here ever again

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xhibitz . 2014-03-01

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We ate the buffet which was really good, however they charged my 2 year old on a pushchair £5.95 just because I asked for an extra plate for convinience.

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Rema93 . 2014-02-24

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Para quem gosta de comida árabe, este restaurante oferece pratos de comida árabe que vai desde o kebab até comidas mais refinadas da cozinha Turca. Não recomendo para aqueles que não gostam de comida bem condimentadas e apimentadas. O preço é bem justo e os pratos são bem servidos.

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joao b . 2014-02-10

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The newly opened Qasida has become one of the regular restaurants I visit given its outstanding authentic Turkish cuisine. Its kebabs are the best I have ever had in London and I have had many all across the city. The prices are very reasonable and make sure to sample the many great dishes on offer. There is ample seating inside with a great looking interior one would not expect so close to a major tube station. Qaside still remains a hidden gem, but is unlikely to stay so for long, particularly given that this part of London is known mainly for Indian food. What I also really like is the great takeaway menu, which I make use of on a regular basis.

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Pedro S . 2013-11-29

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