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3,7

Based on 443 opinions finded in 3 websites

4.2Ambience4.2Cuisine3.7Price3.7Service
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We've previously been to this particular Prezzo and it's always been good - not this time! I took my sister there for her Birthday along with my partner, booked online and mentioned it was a Birthday celebration. When we arrived only one other table was occupied and they were eating their starters. Our drinks order was taken quickly. That was the only positive. The waitress took our food order - starters and mains (big price increase since our previous visit). 4 more tables were occupied whilst we waited for our starters. They all received their food and we were still waiting. There appeared to be a discussion with the chef and what we gathered was our main course was ready but they'd forgotten our starters. Eventually the starters arrived, I only had garlic bread which was under cooked. When the mains arrived all 3 were over cooked. We told the waitress who didn't seem surprised. The food was edible but totally not up to standard. A bill of just over £100, poor service, poor food, no apology, no mention of the Birthday (even though there were presents on the table). Won't be visiting again.

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MarcusM777 . 2023-03-04

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We went to Prezzo today. I had beef . And my wife had pizza. Goat cheese. The staff were friendly. Nice atmosphere. Will be going back again.

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Kevin P . 2023-02-12

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Great food as usual and the staff are really friendly. Maybe very slightly overpriced but lately the food has been better than usual, been going there for 15 years and always have a nice time in there!

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Escape30107466308 . 2023-01-09

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The service was ok. Food ok & wouldn’t have gone if I didn’t have the tastecard. Worst of all when the bill came & I tried to pay with old fashioned cash they said NO I couldn’t. Booked online & nothing online about card only & when we got to the restaurant we where not told it was card only. Hate restaurants that insist on card only !!

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V4346DNryang . 2022-11-17

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coke £3 50 per can,food poorly cooked small portions,totaly over priced ,,wont recomend or be going back./.....

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raysgoodger . 2022-11-17

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We came to celebrate my late mothers birthday, and the manager was outstanding, the warmest and loveliest person who has ever served us, despite our food being delayed (new chef so understandably), she made our visit incredible. She went above and beyond and the food was amazing. She made our evening so memorable and we can’t thank her enough for her hospitality

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Anusha P . 2022-11-14

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Just can’t thank you enough for your attention to my family Kerry, you certainly made our day and the food was A****. Thank you, thank you, thank you 🙏🏽

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390pareshp . 2022-11-14

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Lovely visit with extended family and our little grandson who is 15 months. All of the staff were lovely, but a special thanks to Steph who is new to the job, but was confident, welcoming, friendly and unflappable, there were a few items unavailable, but she was efficient in letting us know and what we selected instead was lovely. We had been put off by previous reviews as we had previously been regular visitors, but the new management and staff have made a remarkable difference. No hesitation recommending to friends and family. Well done on making the place a pleasure to visit again.

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709clairef . 2022-11-13

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like most people we have been very disappointed in the Hailsham Prezzo but what a difference last night. New Manager and Chef. From the minute we arrived service was excellent. food was hot, well prepared and well presented. Would not hesitant to return with friends and family. Thank You - a credit to your bosses

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Maggie B . 2022-11-06

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Rather mixed first of all the positives it was nice to be deated in the gallery . Maisey our waitress was lovely very attentive even though they are obviously understaffed she was clearly under pressure but served us with a smile on her face even though she was having to apologise for the slow service. The Italian guy who I would assume was the manager was also doing his best to make us feel welcome. The downside was the food for example my main dish Crab & Lobster Ravioli was very small with virtually no taste & at £17.95 was a big disappointment my wife had a chicken dish which again lacked in taste. The starters & sweets were good. My overall impressions were that the setting is excellent the staff were friendly & obliging although short in numbers but the food somewhat lacking.

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John G . 2022-10-06

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This was a totally different experience here than what we had last year. The food was delicious this time. I must say Eric the manager does everything he can to make sure you have a great evening. He works so hard. We live local and after our last experience thought we would never go back, but would definitely return but only with Tesco vouchers as very expensive.

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Singer01 . 2022-09-20

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Had been 3 weeks ago and was disaster but last night was total opposite. Friendly staff, especially manager, service was speedy without being rushed. Food well cooked. So different, so from our experience will be back soon

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Maggie B . 2022-08-07

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Booked a table (5) as part of my Mums Special Birthday. We have never had a bad experience when coming here but last night was very disappointing! We ordered our meals no starters straight with the mains, there was x3 pizzas, a pasta dish and a special burger, and also a Side of summer vegetables to go alongside the pasta dish and some fries for the Pizzas. This all got ordered. The restaurant wasn’t that busy and when we arrived most people had been there a while and had already eaten. We probably had ordered our food and within 40 mins one girl came up to us and asked who ordered the burger so that person answered and we was told ‘they are very sorry’ they had run out of rocket/salad for the burger so we just was like don’t worry about it like it was completely stupid!- the table beside us there was a lady and she had ordered a salad yet she had salad leaves and rocket etc in her meal? So there clearly wasn’t a shortage. Anyway we waited and we waited and it got to about 2 hours until our food eventually came out. But it didn’t all come out together there was delayed times, then we waited another 10mins for the fries and side veg to turn up. No apologies during our visit for the food wait. We had to ask the waitress to order some more drinks as we didn’t get asked! We didn’t get asked if we would like any condiments. It really ruined our meal and I felt horrible on the behalf of My Mum as this wasn’t the Birthday meal we expected her to have. I mean they were clearly short staffed as there was 2 waitresses and one waiter on duty. And for the service to be as slow as it was is just ridiculous. I visited the toilet facilities during my visit, the toilets are ridiculously small sized and the one I went in you literally had to pull the hook on the door to close it to be able to lock it. There was no soap in one of the dispensers and the other dispenser the handle was very loose. The hand dryer was useless! I think that a lot of customers would be put off coming here for a meal before they go to the pavilion to watch a film as they are probably going to miss it!! So yes very very disappointing!

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Thetwofoodies2 . 2022-08-05

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Very nice and friendly staff. We were a group of 4 . Beef burger. Sea bass. Calzone. Mushroom tagliatelle. Very good food. Very good atmosphere. Will be going back again. A lovely place

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Kevin P . 2022-07-02

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Very disappointed with the food my garlic bread was a lump of warm dough with a small amount of garlic sauce No where near resembling the photo on the website , our main meal wasn’t much better. Will never return . Pizza express in the future

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roy v . 2022-06-12

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Went here for a birthday meal with my partner, it was terrible, the pizzas were burnt and the staff couldn’t care less. This used to be a great restaurant, that was always busy with great food. It’s now been managed into the ground by an...

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249haryh . 2022-05-11

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At the start we were one of only 3 tables in the restaurant. Starters came wrong, late and not at the same time. Mains came wrong, late and not at the same time. Desserts were wrong, sent back again. Service was very poor. Groups of...

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E6069NKmichelleh . 2022-04-08

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Nous sommes allés à 5 manger à ce restaurant. Un repas était tellement immangeable que nous l'avons refusé. Le burger...

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christ0pherw21 . 2022-03-28

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Third visit when the service and food have been very poor. Last night was the worst meal I’ve ever had in a restaurant and the service was amateurish. We used to regularly enjoy this restaurant as the food and staff were both brilliant but sadly...

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Destination704444 . 2022-02-11

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We have never ever had a bad meal at Prezzo we are a family of 5 who eat at Prezzo often great place for family with kids. Tonight 29th January my husband’s spaghetti bolognaise, pasta was hard and hardly any bolognaise sauce. My pasta and...

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MargaretD31 . 2022-01-29

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I took some balloons in to be placed on the table as a surprise for my friends special birthday as we couldn’t join them. I was promised they would be put on the table in time for their booking but this never happened and when...

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helenfish2013 . 2022-01-17

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We visited on a cold and rainy Saturday and was glad to get out of the rain. On arrival we were warmly greeted and seated immediately. One of our party was a coeliac and they had a great menu that covers their requirements. Service was...

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iprodrick . 2022-01-11

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Calzone was undercooked and doughy. On complaining we were given another which was burnt on the bottom. Salmon pasta dish was cold. Another was presented and had 2 small pieces of salmon in it. Shared starter was tiny - a piece of bread the size...

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Glenda R . 2021-12-04

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We have been to this branch of Prezzo several times and have always had fantastic service by the lovely Nicole. She is polite, personable, and always remembers little details to ensure we have tailored service. The food is always very good, and the rest of...

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Katie1979 . 2021-12-04

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Good restaurant to take the kids to. It is what it is; reasonably priced satisfactory restaurant with average food and within walking distance from my house.

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holidayfrog2016 . 2021-11-04

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Visited with friends midweek in the evening. The service was pushy and lazy at the same time. The staff kept coming back to ask if we were ready to order every couple of minutes and we felt very rushed. The food was so bland, boring...

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12beb . 2021-10-29

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Ate here with a group of friends. The restaurant is in an old school and it’s nicely done inside, retaining some of the original character of the building. We were informed there were several things on the menu that were unavailable. All good so far...

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wattsy19 . 2021-10-22

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It was a full house on a Friday night, so very busy, but we were served very quick and efficiently. We was sitting upstairs and thought we may get forgotten but no we were very much looked after and the food was very nice, fresh...

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emilywK8910TB . 2021-09-26

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Food is absolutely awful here! Thank goodness we used Tesco vouchers, or should I say wasted them on this awful restaurant. Such a shame as the food here used to be good. The staff are absolutely superb, and service quick. Risotto rice hard! Salmon tough!...

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Singer01 . 2021-09-02

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We booked to eat at Prezzo whilst staying nearby recently, knowing how much we like our local one. The food we had (pizza) was delicious, however the service was soooo slow. We waited to be seated whilst two staff members continually walked past: I don't...

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flatcat4 . 2021-07-29

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We ate at Prezzo on Saturday night, it wasn’t overly busy, the waitress was very friendly, our food came out very quickly so obviously want cooked fresh, I had a carbonara which could have done with more sauce as it was very dry, we had...

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Sussexkim . 2021-07-12

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Went out for a meal with my mum and having previously eaten here before we were looking forward to our food. Shame we were badly let down. We arrived to be left standing waiting and i was not impressed to see a laptop open with...

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Boop188 . 2021-05-30

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We ate here as a family just before the second lock down. The place was full and so was challenging for the number of staff there. But I have to say they were amazing. Despite the number of covers the staff still managed to make...

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C162FKjonathanm . 2020-11-20

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As the title says nothing special nothing bad,these italian chains are all pretty much the same, nice old school building converted

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SinclairsS . 2020-11-13

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Well what can be said..first time eating here.and wow excellent service.food just what u ordered hot and tasty.staff on arrival veryfriendly shown to our table.and timely service between courses.well worth a visit

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tonyr172 . 2020-10-27

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Went there Saturday evening for dinner, the pizzas we had where done to perfection. Will definitely be returning. I would highly recommend if you like proper Italian pizzas.

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kizla . 2020-09-28

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Five of us dined here last night. We were a bit raucous and probably cheesed everyone off, but the staff were very patient and efficient. Our first waiter was apparently new to the job, but he did well. The food was fine, better than we'd...

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MelandTim . 2020-03-03

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A very pleasant visit. The buy a gift voucher is for 3 courses and a glass of wine or soft drink. A reduced menu for Buyagift. It has some very tasty delights to choose from with something for everyone. If you are a fan of...

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Rebecca S . 2020-03-01

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Went to Prezzo for lunch yesterday with our daughter and granddaughter who’s 3. After ordering drinks and deciding what to eat, I was really cold, so asked if they could turn the heating up. They told me that they couldn’t as the heating was full...

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longjohnsilver747 . 2020-02-29

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I had dinner last night at the Hailsham chain; after many pleasant meals at the Eastbourne branch we decided to visit the Hailsham restaurant after moving to the area. My last visit being over 10 years ago; i recall the same beautiful setting in an...

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442nikkih . 2020-01-21

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Last time I was here was about a year ago, slightly disappointed then as they didn’t have a good range of vegan food so thought I’d give them another try. Big mistake! Very little in the way of vegan choices. Only vegan starter was hummus...

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tinab485 . 2019-12-22

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Christina, George and Georgia and the other staff, completely look after us whenever we visit the restaurant. We have been visiting here for over 6 years and have never had a bad meal or cause to make any complaint at all. We have been to...

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Emmajyeomans . 2019-11-19

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We have just had an excellent meal at Prezzo in Hailsham with my wife and two friends. The food was excellent as was the service, particularly from Andrew. We will definitely be back.

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Christopher R . 2019-11-13

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We ate here midweek during August and the place was very busy but the service was friendly and quick and we were made to feel welcome. The menu is varied and our food was well presented, tasty and good value for money. Another good experience...

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Steve-Marilyn . 2019-09-08

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I live in the area and my parents and sister came over this way for a day out and a spot of lunch. We decided to come here as we all enjoy a good Italian. We were seated straight away and asked what we would...

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seand798 . 2019-08-23

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We went to prezzo in hailsham yesterday because my wife had vouchers issued by Tesco’sThe restaurant was well attended especially on a Tuesday nightThe food was really good which surprised me as chain type restaurants are normally mediocre The young lady who served us Georgia was really friendly and took the time to talk to us without feeling rushedShe is a credit to your company Definitely will return in the near future

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cubakev . 2019-08-21

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Menu is amazing, staff are fantastic, love the chilly dip is mmmmmm. All and all would definitely recommend. 10/10.

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paterson287 . 2019-07-26

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Tried this place three times now, in case there was some anomaly. Just as bad as before, with badly microwaved pasta dishes, in spite of stating everything was freshly prepared. better off visiting the supermarket over the road and cooking it yourself at home. Cheaper and better quality.

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Tony E . 2019-07-04

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It had been some times since we last visited this converted old chapel of a Prezzo in Hailsham. We found that it had not changed in the meantime and is still offering excellent food and very friendly, welcoming service.

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WalkLeader . 2019-06-25

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Prezzo in Hailsham is the best Prezzo I have visited, the building is a converted chapel so it's got a nice atmosphere. The food on this occasion was really good. The children's menu is great and the kids loved it. Only downside on this visit, and always at every Prezzo I have been to is slow service. The staff were very polite, but their speed let them down. Speed matters when you're eating with kids!!

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Ingrid S . 2019-06-23

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Visited with family, table of 6 so a reasonable sized party.

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laurenob91 . 2019-06-11

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Booked a table for 4. Two of us (a couple) wanted the £16.95 offer which included a drink. Our friends second couple wanted the “gin” deal offer which was available for 2 days only. We were told that we all had to have the same offer only. One of the party was driving so would not want the “gin” offer but we were told again it had to be all the same. We explained we would also want two separate bills and were told this could not be done, Prezzo can only issue one bill for the entire table. Then tried to order a mocktail to be told this was not possible as they had no lemonade. When food arrived best to say it was just average and not worth the hassle we encountered.

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MilaneseQueen . 2019-06-08

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Good food,good staff,nice environment. A good example of a prezzo and very consistent. I usually go for a lunch meet with a client/friend and we enjoy it very much.

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ttitude . 2019-05-07

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We visited Arlington Bluebell Walk as the ashes of my late ex Mother in law are scattered in their Memorial Garden. The whole family gathered for a lovely walk and then lunch at Prezzo. I had never been to Prezzo and was pleasantly surprised by the choice of Menu. We had a separate room, off the main restaurant, which was great, as it meant we could be noisy (there were 16 of us including three kids) and wouldn't disturb the other diners.

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Brigitte K . 2019-05-06

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Visited with family for my birthday, lovely atmosphere, great meal as usual. Love this Prezzo, always like to come for special occasions, food is always excellent.

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bmman2014 . 2019-05-02

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Lovely food and great atmosphere, will be calling again very soon, as we went for lunch didn’t want anything too heavy so had the chicken & bacon salad, it was so tasty.

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christinebV2571TQ . 2019-04-26

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Went with friends which was a nice evening. I had seafood and was sick all night, my friends were fine, when phoned up and told then they were not interested. Not very friendly staff and asked for a tip!

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JulieT2319 . 2019-04-25

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Prezzo is just a 10 minute walk from where we live so very convenient.

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Samantha H . 2019-04-24

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Always a pleasure to eat here, food is wonderful, particularly the pasta arrabiata - the staff are so friendly and helpful. Would definitely visit again and recommend to all my friends.

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Emmajyeomans . 2019-04-01

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Very tasty food and service was very good! I highly recommend. We go to Prezzo Hailsham many times and it’s alway spot on.

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Lisa-p10000 . 2019-03-25

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Very good food but way to expensive. I Only go if I have a voucher. Food always spot on , but just overpriced. Drinks way too expensively too. Peroni £6.90 !! But food always good

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. 2019-03-09

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As always a great evening at Prezzos, good food, good drink, a great place to eat out. This is a lovely place to meet friends, go out with family or just as a couple. Well done Prezzo.

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. 2019-02-27

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Good food at a good price! It is also situated in a beautiful building as a bonus! Admittedly it's not the broadest of menus in so far as choice of dishes are concerned but what there is is superbly prepared and cooked.

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. 2019-02-19

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Had a great meal, it was a buy a gift voucher so a limited menu, it was 3 courses and a nice choice, something that would suit everyone, plus a glass of wine or soft drink included. Excellent food very nice wine.

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. 2019-02-08

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This is the second time at this Prezzo we have encountered the same waitress holiding a clipboard at the desk.... again she asked if we had a reservation (only 5 tables in use at the time of the visit), to which i replied no....is it an issue?

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. 2019-02-07

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Visited yesterday afternoon with a friend and my grandchildren. Upon entering we were asked if we had booked, which we hadn’t, then there was a long delay while the waitress decided whether we could be seated, even though the restaurant had only 3 tables occupied! There was no welcome greeting or ‘won’t be a minute ‘, and we all stood around at the entrance until she eventually said we could stay if we weren’t longer than 2 hours, which we assured her we wouldn’t!

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. 2019-02-03

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We went here for a girls night out and it wasn’t the usual experience I’ve previously had here and I was extremely disappointed. The service took ages even though the restaurant wasn’t full. The food tasted lovely until I got my dessert. I ordered the honeycomb cheesecake which I usually love! This time it came out and I couldn’t see the actual cheesecake due to it being covered in chocolate sauce and honeycomb. I tried the first spoonful and couldn’t eat anymore - it didn’t even taste like cheesecake! When the waitress came over and asked if everything was ok I said the pudding was awful and asked if they changed their supplier. She said the menu had changed in September. She didn’t confirm or deny if they still got the cheesecake from the English cheesecake company.

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. 2019-01-26

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The food it’s always very good( posh pepperoni our favourite) staff it’s very friendly and efficient , just a bit cold in the restaurant Highly recommended, we love Prezzo .

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. 2019-01-24

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I went recently with family for a birthday dinner, as usual the food was excellent and good value. However the service was slow - having booked a table early, there were only 3 other tables occupied and 4 staff on duty, but it took some time for them to even take our drinks order.

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. 2019-01-22

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Friendly and welcoming atmosphere , attentive staff and delicious food . We are definitely coming back soon .

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. 2019-01-21

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One of our favourite restaurant, delicious food and very friendly staff , highly recommend. We will be back.

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. 2019-01-12

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I went here for dinner as I had 25% with my gourmet society card. The meal itself was average, my main being very small for the price I paid. When it came to the payment the waitress said that she was unsure about my discount and asked me to go and speak to the manager downstairs. When I went down I was told that the discount didn’t apply on Saturdays. I knew this was the case with most restaurants, however I double checked and it definitely said mon-sun and 7 days a week. When I showed the manager this she then decided to begin arguing that she couldn’t do it because it was attached to my student card. I tried to explain to her that gourmet society was an add on to my student card and that I was not trying to get a student discount. I was told that that she would do it because she wasn’t going to argue with me (despite having done so for a good 5 minutes already). Overall a very disappointing visit and due to my anxiety it ruined my evening. Would not recommend, not worth the trouble. (See attached the gourmet society conditions for prezzo, Hailsham and the size of my main- beetroot gnocchi)

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. 2019-01-05

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My mother, myself and my daughter booked a table at the Hailsham Prezzo. We arrived to be seated by a unsmiling waitress who snapped ' any drinks?' we assumed she was just busy until we realized that actually it was only ourselves and a young family in. It was super cold so we kept our jackets on. We had come down to visit my elderly mother and did not want to find another restaurant at this stage, in hindsight I wish we had. The good was very good and presented perfectly. However I cannot stress enough how rude and ignorant the two dark haired waitresses were. I assumed one may even of been the manager!! Our last waitress was a mousey haired girl who was simply lovely. We have been going to this Prezzo since it opened and even had my mother 75 birthday here but after today never again . There are numerous very good restaurants in the area and from now on they can have our business! It was so bad that for the first time ever we did not leave a tip!!! I

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. 2018-12-28

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Visited with my friend for Christmas get together, venue was freezing, waiter advised us they have been waiting for boiler to be repaired for two weeks. Frankly they should have closed as we had to eat with our coats on.

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Lynnseyloo . 2018-12-14

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Often visit here for lunch when we have club card vouchers. As with most Prezzo's food is good with great service

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223TraceyB223 . 2018-11-30

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Typical Prezzo fayre but in a great character building. Service was reasonable and enough different rooms to give you a meal to enjoy without feeling you're in one large eating area.

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andyjohnfarlow . 2018-10-28

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Returned here after a while away. Two staff attending today at lunch time and very attentive. Service and food were spot on. Love this old school house. Always worth a visit. If your parking across the road in Tesco to use their parking make sure you nip in and purchase something from Tesco’s after your meal. It’s ANPR and takes photos of you entering and leaving. Buying a chocolate bar and scanning the code on the exit screens will save you a £70 fine.

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956adriann . 2018-10-13

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Great food and our waitress was lovely, very helpful and friendly. We had had a lovely evening until we went to leave and the manager came up to us and said there was £15. to pay. I explained that we had given her the gift voucher when we arrived and the voucher said that it entitled us to a drink, starter, main and desert from the al- a- cart menu. There was no mention of it being up-to a certain value. I explained that we had used these vouchers before and that we had the same to eat as before and had never been asked to pay any extra. So beware if you have a gift voucher. This is so sad because our Son buys us these vouchers from Debenhams so we get the chance to go out for a nice meal but we feel that we will have to ask him to get us something else in future because this experience was very upsetting.

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margaretandtony1 . 2018-10-05

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Took my mother for lunch here. We had good attentive service and had a great chat with our waitress. The food quality was good for a mid priced Italian restaurant as was the wine. The restaurant itself is situated in a lovely old school building. Worth a visit if you are after a good but not special meal

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originaltish . 2018-10-03

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The whole experience was really good. Atmosphere, food very good and drinks. Lovely evening with my partner

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chilloutgirl . 2018-10-03

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Been here a few times now, quite good value for money, excellent food, nice relaxed atmosphere, my only gripe would be that they don’t have beer on tap or pump, it’s bottled beer, that’s fairly expensive, other than that I’d recommend this place.

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Rob S . 2018-10-02

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We stumbled on this place whilst looking for somewhere to eat and ended up having a lovely lunch. No, its not ground-breaking and its pretty standard Italian food on offer, but when you have three kids in tow, pizza/pasta is all you want. The place is lovely and airy and the service was friendly and efficient. There was a children's menu which was great for our 11 and 9 year olds and there was also the added bonus of a tots menu which was fab for our 17 month old. All the food was great and we thought the lunch set meals that the adults had were particularly good value.

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HeatherW71 . 2018-09-02

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Nothing special, food okay service good. I found not a great menu for the prices.quite expensive I thought . Pretty basic for an Italian restaurant

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Lizzielou53 . 2018-08-27

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Lovely restaurant & ambiance. The staff were very friendly & helpful and the food was wonderful and reasonably priced too.

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Marion M . 2018-08-27

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I visited Prezzo at the weekend with my family. We had a really pleasant meal and my little boys loved taking their pizzas home to finish off! (They were quite large and they couldn’t manage the whole portion so the waitress boxed them up for them).My partner had Belly of Pork which he really enjoyed and I had a tasty risotto! My only criticism was that my Risotto only had one prawn but lots of tasty salmon. We used a NatWest Diners card and got a reasonable discount. A lovely place for a family lunch -Thank you

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Bellasmith1987 . 2018-08-21

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1st time here, my fault we didn’t think we would have to reserve a table

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normanpeters . 2018-08-19

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As ever this is a great, friendly place to eat. Visit often and always have good service. Lovely staff. Great for couples, families or out with friends. Would recommend.

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Lindylock . 2018-08-19

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My friend suggested this restaurant as she had an offer on her mobile. Staff very helpful. Not too "in your face." Restaurant was clean and nicely laid out.

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Susan L . 2018-08-14

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Met a friend for dinner after work, we've been here lots of times and I have visited loads with my family and have always rated the restaurant. Our waitress was lovely, took our orders and served us quickly. However while waiting for our food we heard someone sneezing in the kitchen, this must have happened around 3 to 4 times followed by some nose blowing - gross! This obviously drew our attention to the kitchen. There was another member of staff in the kitchen preparing food while eating with his fingers and wearing a hoodie. This totally put us off, our food arrived but there was no way we'd have been confident that it hadn't been sneezed all over. We said we would pay for our drinks but would be leaving without eating. The waitress offered to replace the food and the manager apologised and said we didn't need to pay for the drinks, she said that the man in the kitchen was preparing his own food but it didn't reflect well. The manager & waitress handled the situation really well but were let down by the kitchen. As this has been my only bad experience here I expect I will return however my friend said she would not...ever, so it won't be with her!

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Leah P . 2018-08-12

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Thus is a great place. Great food and great layout. The food is alway fantastic. Good atmosphere and very friendly

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tracy k . 2018-08-06

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I returned to the Prezzo in Hailsham, which caused me to review it again after my previous review in the Autumn of 2017. The excellent decor and atmosphere had not changed, the service was still first class, fast, charming, helpful and faultless. Although the place was completely packed early on a Friday evening, our generous portions arrived hot, well-prepared and tasty. Our two guests had never eaten here before and were very pleasantly surprised. Why? Because it is a chain, and chains are run by managers, with policies dictated by Head Office etc. That is mainly why I thought to submit this updated review. This place is extremely well-managed. Yes, as other reviewers have noted, it is on not the cheapest place to eat, but I reckon you get very good value for money here. So, still recommended!!

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Hanumana . 2018-07-09

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We went here for my birthday & it wasn't bad at all. I would recommend it but it was pretty empty but it could have been that we were late. The service could have been better but it was acceptable. The food was well presented but it's not my favourite Italian by a long chalk.

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SteveCathy P . 2018-07-09

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Overpriced Children's carbanora had no bacon very watery sauce You cannot serve carbanora without bacon.His birthday treat was spoilt he did not eat his meal.The waitress was most unconcerned about our complaint.The attitude was take it or leave it. Not a nice experience

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sheilacameron43 . 2018-07-06

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We had a Gourmet Club card through the Daily Telegraph which gives 25% off but the bill was calculated wrongly and it wasn't until I queried it that I got the correct amount deducted. Food good otherwise and quick service.

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ItalyloverSussex_UK . 2018-06-26

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I like coming here its feels like it has slipped a bit over the years. With a little push would be a 4* easy. The food is alway nice sometimes it can a little slow but good all rounder.

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R0bert_1111 . 2018-06-25

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The building its self is very nice, if you have vouchers its worth eating in there otherwise I find the prices expensive, especially the price of drinks. The food is freshly cooked, but I do not find it value for money.

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mariaross0715 . 2018-06-19

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After going to the Eastbourne Prezzo, I had average expectations. This was sooo different. Good service, nice surroundings and great food! Definitely will return!

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Taniabellamia . 2018-06-08

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This is a brilliant place always great food and service. The building is also very nice. Very good friendly staff. Would strongly recommend.

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tracy k . 2018-06-05

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We visit Prezzo quite a lot, but the Hailsham branch is our favourite. The food and service is always of a high standard. The location is good.

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susan642018 . 2018-06-03

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Excellent location, lovely inside, with a really good menu choice. Love the Rhubarb and Ginger Gin. Good value, will be back for more.

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guylungmuss . 2018-05-28

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