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4,0

Based on 571 opinions finded in 2 websites

3.5Ambience4.0Cuisine3.5Price3.5Service
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comment_iconOpinions

Firstly, for an 'Italian' restaurant, there was decidedly little on the menu that was truly Italian. No antipasto, anglicised pasta dishes (baked carbonara with chicken???), and no proper italian secondi whatsoever (news flash, burgers are not Italian, even if you call it calabrese). Even worse is the selection of Italian desserts - never realised sticky toffee pudding was a speciality of Italy! Anyhow, the menu is what it is, not Italian. Food wise, my squid starter was OK, but its hard to deep-fry frozen battered squid wrong. Likewise, the breaded Mozarella my wife and son had were reasonable, but again, standard takeaway fayre. The pomodoro sauce that came with the latter was merely tinned tomatoes with an italian sounding name. Still, you'd be hard pressed ruining a tin of tomatoes. The second courses were atrocious. The childrens pizza was clearly made with pre-bought bases, making the wood fired oven nothing more than a showpiece. They certainly weren't proper Neapolitan pizzas, or anything remotely close. The wife chose the Alfredo pasta, again not traditional Italian, but it looked ok on the menu. It was rank. So much cream was used in the dish that the parmesan and garlic were completely lost. All that remained was a sickly lump of congealed pasta. It was inedible. I ordered seabass with putanesca sauce and broccoli. Again, not traditional Italian - putanesca goes with pasta! The fish was ok, but not £17 worth. The sauce and broccoli though, were Ice cold. The microwave technician obviously forgot to warm those up. When we complained to the waiter, the response was 'we're really sorry about that'. No offer to change the dishes for us, it was like an apology was enough to transform the food. We were asked how the food was by a further 3 waiters, but nothing was done, despite mine and the wife's plates being left largely untouched. The side of fries was ok.Desserts were alright. You cant really damage pre-packed tiramisu too much, nor can any harm come to a scoop of ice cream, so I can't really credit Prezzo for these.All in all, £116 and no reduction for mine and the wife's pig-swill main courses was just a bit too expensive. I'd sooner spend a few quid more and get properly cooked food that doesn't pretend to be something its not. One of the worst meals I've had.

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carl101 . 2021-11-08

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Booked an hour earlier, turned up and seated straight away. Great food. Great service. It was very busy so book first to avoid a wait. Loved it. Cheers

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333mickyc . 2021-11-01

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Me and my family have been visiting this restaurant for over 6 years, this is our first return since covid-19 and it’s like it’s a completely different restaurant, After we asked I if they could turn the air con off as it was very cold, the waiter offered to move us to a different table which we did as they told us they can turn the air con off but after a certain temperature it will automatically come back on. We were moved to a table right beside the cooking area. We can not fault the starters as they were both lovely. However we both ordered carbonara. One alforno and one with chicken. Mine was the alforno but came out as a regular carbonara, I queried this with the waiter who then took the dish back to the chef, where the chef proceeded to pull faces and shrug his shoulders IN FRONT OF OUR FACES!! it wasn’t even discreet! This continued for the rest of the evening when anything had to be brought to our table. I was made to feel extremely uncomfortable and awkward by the chef. This is not the only occasion he has displayed this attitude. I will not be returning to the Gainsborough restaurant again.

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X_bf_X . 2021-10-07

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Horrendous service! At 16:25 we approached the restaurant, there was no one sitting outside, with 2 tables occupied within the restaurant.We asked for a table for 2, but was told we could not have a reservation after 5 unless we had booked a table. 5:00pm was 35 minutes away and at the most we have been there no more than an hour. The young man insisted, they were far too busy!Four weeks earlier we had done the same with another couple and there was no issues with getting a table and when we arrived the restaurant was much busier. I can safely say I won’t be using this chain ever again and I will ensure that others know of this extremely poor service.

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sarahmT2286XJ . 2021-09-25

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I visited with a friend. Drinks took ages to come, the waiter, whilst polite, didn't seem to have a clue what was going on. I ordered a salad of chicken, prosciutto and avocado. Hardly any of those key items in the dish, just a massive bowl of leaves with next to nothing else. I also would have expected the chicken to be warm, but it was stone cold. The salad was meant to come with garlic bread, which came as a huge surprise to the waiter, who duly went off to see where it was. He returned sometime after, as I was finishing my salad, with a piece of white bread basically, no hint of garlic, or indeed of cooking. Needless to say it was stone cold also. My friend and I observed numerous meals going back to the kitchen, the manager having to keep going to various tables trying to appease customers, and then last but not least, the aforementioned waiter brought out a tray of 4 drinks to the neighbouring table, where he proceeded to drop the lot all over one of the customers! Will not be hurrying back!

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TomsMummy . 2021-09-11

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We ate at this restaurant for my birthday using buyagift vouchers purchased ages ago. We were not disappointed. All the food was excellent, the service was so friendly and attentive, and the restaurant was buzzing with the sound of enjoyment. The garlic bread starter cooked on the flame pizza oven was delicious. All our mains were also excellent. All followed up with a delicious sweet. As an added bonus, the manager gave us complimentary drinks for my special day. Amazing. Highly recommend

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Rookie1963 . 2021-09-07

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We visited on Saturday evening and I can't express how impressed we were with the service we received. The staff were so polite, friendly, efficient and cheerful. And the food was faultless too. Excellent job everyone!

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Geminiloop0406 . 2021-08-09

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While shopping at Marshall's yard. We decided to have some lunch at Pressos. We wasn't disappointed. The service was excellent. And the food was very good. We really enjoyed our meal.

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Yamhar6 . 2021-07-27

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We went today for lunch, our first visit here and we couldn’t fault it. I booked the table last week online so we would be guaranteed a table. There were 4 of us - my parents, my daughter and I. We didn’t have starters. We ordered pizza and garlic bread, chicken burger and chips, and chicken in a mushroom and masala sauce with chips x 2. We all enjoyed our meals, although my mum said she could have eaten some vegetables with hers. We had desserts - chocolate fudge cake with ice cream, tiramisu and a caramel cheesecake which all went down a treat!It was a busy lunchtime and glad we booked early.We will be returning soonOnly downside was it was card payments only no cash, my parents only pay cash so couldn’t have come without us, hopefully things will change and they will be able to eat out here regularly

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DeniseYorkshire . 2021-06-29

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Not able to book one night due to staffing problems but when we did get in was very good. Their grande pizza is really big! Friendly staff.

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Grahame R . 2021-06-21

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Ordered a special meal for Father’s Day, the day before. Received order number, contacted the restaurant to check order, advised that they hadn’t received the order and as they were so busy they were unable to do anything. Staff were unhelpful, rude and patronising. Asked to speak to a manager, and advised that I had order number etc! I was told I was speaking to the manager. No empathy towards customers who had ordered for a special occasion, they kept saying “I’m repeating myself again”, found their manner unhelpful, disinterested and rude. I now have disappointed children who thought they had planned a special meal for Father’s Day I will never visit Prezzo, Gainsborough or order from there again and will spend my money elsewhere where I feel valued as a customer.

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Suzanne S . 2021-06-20

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Greeted promptly, excellent outdoor service and good COVID measures. Great food, good drink and an overall positive experience.The waiter who was working outdoors was the busiest in the building with everyone opting to sit in the sun, but he continued his job with professionalism and efficiency. He continued to serve every table in order of their arrival and was very warm and welcoming.The food was great and the drinks were good too. A good Saturday afternoon visit.

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jamesiron95 . 2021-06-05

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Ate at Prezzo, Gainsborough 22nd May. Four of us, first meal out since Oct 2020. We were welcomed by friendly member of staff and instructed on Covid guidelines within the restaurant. We were served by a very friendly and efficient young gentleman who took our order and served us our meals. He was polite and put us at complete ease so that we could enjoy a night out like before Covid. Going back again in two weeks and highly recommend going here.

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Airport2 . 2021-05-23

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A Wednesday lunch whilst the 50% offer was on and the restaurant was full but well managed and felt safe . Both food and the service was very good .

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Rozie19 . 2020-08-31

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We visited this Prezzo branch whilst staying at the Travelodge opposite. Excellent customer service from Karolina! Despite not booking a table in advance during the summer holidays/ one of the government’s ‘Dine Out to Help Out incentive days, we were offered an outside table to dine. The food was delicious and service was prompt! Well done Team Prezzo Gainsborough!

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Megjane_11 . 2020-08-26

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I believe the managers name was Latiff? But he wasn’t good at taking our order, he didn’t seem to know anything about the menu to say he was a manager. He was also really slow at taking our order and looked panicked and confused when it was busy which wasn’t a good vibe or look for the restaurant. However all over members of staff were very polite and professional and dealt with their jobs like pros

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Me20x . 2020-08-13

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Food is always amazing here. It’s always busy so can be noisy but just adds to the atmosphere. Would recommend

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dave01901 . 2020-08-05

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This is by far the best Prezzo me and my partner have visited the service was excellent and food was delicious! We had a lovely evening mainly due to our waitress whom had dark brown hair and wore glasses. She was very professional, and extremely helpful. We both felt comfortable from the waitresses friendly manner. I fancied something different to my usual choice. The lady gave us some recommendations, I'm glad I took her advice as it was delicious!! We was very well looked after, I will definitely be returning.

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Aim02 . 2020-03-08

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We arrived to be seated on time.Party of 6.We ordered drinks then food.Our drinks arrived followed by 4 starters. When my wifes and I received our starter the rest had already finished theirs.Worse to come, the plate I was given for my starter was discusting. It was filthy. Not wanting to cause a fuss,I excused my self and left the "restaurant".My 1st and LAST experience of PREZZO.RATING MINUS 10.

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Stoker12345 . 2020-02-29

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Called on a Thursday lunchtime when it was very quiet. The atmosphere was nice even though there were few diners. Food very good - calamari starter, chicken and peppers pizza, fiorentina pizza (my favourite) and a side salad. The waitress was pleasent and efficient.

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Nildesperanda . 2020-02-28

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Used this local Gainsborough Prezzo many, many times and on the whole been happy with all aspects. However on our latest “girlie get together” we were really disappointed, location is great, the restaurant clean and well set out but the important bit, the food did not meet up with expectations and neither did the service on this occasion. The garlic bread to share didn’t come with the main meal as we had requested, when the food arrived it was on stone cold plates which meant that leisurely eating was not an option as we would have been eating cold food. The waiter was really skimpy with the Parmesan cheese, he wasn’t particularly pleasant and reached over us to serve instead of moving around the side of us. If we return I hope I will be able to post a better review.

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dianehumphrey5 . 2020-02-12

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We had a table booked on a busy sun evening. When we gave our name they tried to tell us someone from our party had arrived and was sat at our table. They werent/hadn't. That was sorted quickly and no real issue. Lovely food. Food service was good. The biggest down for me was the amount of time it took our second drinks to arrive. Had practically finished the food time they got to us and they were ordered in plenty of time to expect to have them with mains. Overall a very pleasant experience tho

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Pippa R . 2020-02-12

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Had a nice meal here, the service was slow, but that was not a problem for us as we were in no rush. Good seating plans. The atmosphere was your usually chain restaurant atmosphere. The food was delicious and we would definitely visit Prezzo Again

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annettem395 . 2020-02-11

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Popped into here on a Wednesday evening with a 241 deal and really enjoyed it.Very good food and would recommend the Tre Gusti Pizza (which had a lot of chicken on as one of the toppings, which makes a good change).Friendly, helpful and quick service.Would recommend.

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josephh424 . 2020-02-05

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Prezzo is my all-time favourite restaurant, however, I had not visited the Gainsborough branch before. I visited with my partner, my cousin and her partner, and we opted for the 3 course deal menu. The waitress with the blonde hair (shaved at back) was absolutely lovely. She explained the menu to us, was bubbly, offered accompanying drinks and allowed a slight change to the starter!Food arrived promptly and was hot and delicious. The carbonara with chicken was absolutely divine and plentiful! The atmosphere was really nice and every staff member we encountered was lovely. Top notch food, excellent service, 5 stars!

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Ekulb . 2020-02-03

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Eat here regulary and never had a bad meal. It is what it is.....a chain restaurant so will never be outsatnding but the food is more than passable. Always get good service.....even when busy.

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Boromir29 . 2020-01-26

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My wife and I called at Prezzo for an early tea. It was very quiet and we bagged a nice table with heat coming from the Pizza oven. Fast service and our drinks were quickly on the table. I ordered Penne Arribiata and my wife had the Lasagna, both were cooked to perfection. A bottle of wine to wash it down and we were well satisfied. The staff are very well trained and nothing is a problem for them. After paying the bill, which was very reasonable, I tipped the chef as the meal was delicious. We will definitely be back to Prezzo. Try it out, you won’t be disappointed.

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Lunchl0ver . 2020-01-26

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Awful food, terrible service, frosty atmosphere, scruffy seating, toilets have a window to it which has the local spice dealers leant against it and smoking. The salmon was mackerel and the wooden boards are in no way up to food hygiene standards, as a non meat eater, I was unable to eat anything due to the meat stained boards. The glassware was filthy as was the cutlery and the staff are rude and stand outside smoking and then come into serve you smelling of stale cigarette smoke.

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Notfussy2020 . 2020-01-15

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I have eaten here on many occasions and always ordered beef lasagne and never disappointed. However, on this occasion I decided to have the garlic and mushroom pizza and it was the worst pizza I have ever eaten. The pizza base was very thin and hard with a very thin spread of tomato sauce/paste? On this were a few very thin slices of raw mushroom and even fewer small pieces of avocado and no hint of garlic. All this was hidden under a large covering of rocket. It was impossible to cut the pizza with the knife provided and a pizza wheel was given after requested.

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Pam H . 2020-01-05

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Four old work colleagues who meet up every couple of months for a catch up.

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Christine G . 2019-11-19

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Go to prezzo at least twice a month got to say food is good. Went on 18 November 2019 had lasagne, on time looked amazing started to eat couldn’t find any meat. Pasta sauce cheese yes. Continued to eat found the smallest meat portion ever. Lady collected our plates and said is all ok, I said taste good just hardly any meat. Reaction was never had that before and walked off wasn’t expecting that maybe a sorry to here that would have been better. Manager should have a chat with staff ☹️

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Craig B . 2019-11-19

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Eat here again last night for my girlfriend birthday, the food excellent as always we were mega last for our reservation but the staff were very accommodation and even tho busy found us a table and really looked after us all night - they really went the extra mile, the food is to a real high standard and taste very fresh, the starter and pudding were top notch - we will defo be back

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Pete W . 2019-11-16

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for my 65th birthday my family took me to prezzo for a meal, now i might just be an old bugger, however it came to over £100 for just 4 of us, to have 4 meals, 4 drinks, a bottle of wine and 4 sides. I do not mind paying for what i am getting and did enjoy the food however the portions of fries were very small, the bottles of coke were not even full bottles. Overall i found it very expensive for the portion sizes.

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Gail S . 2019-11-06

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Came here with a voucher, was very pleased with the choice of food on the set menu. Service was good and food very tasty

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clare w . 2019-11-06

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Visited here many times for an evening meal. Always get good quality service and very tasty food. Always clean and tidy. Definitely one of my favourite restaurants to visit

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Balooba2018 . 2019-10-28

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Booked by phone. Arrived early no problem getting seated. Nice tasty starter spicy king prawns and garlic bread. Main course my wife had lasagne it was serve and presented well. I took the chicken and bacon salad. Excellent. Vanilla ice cream for desert.

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RobertPenten . 2019-10-28

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Met some friends on a Thursday lunch, restaurant was relatively quiet which enabled us to have great service from the staff on duty who were efficient and friendly, especially Iza, Good value, moved away from the pasta to try their burger, well worth it, very tasty.

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Weltonians . 2019-10-12

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Lovely meal, sharing platter to start followed by chicken an bacon salad (personal favourite), then sticky toffee pudding with ice cream. Good service and busy restaurant.

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allisonw731 . 2019-10-05

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Great food and service was amazing one issue your desserts are to yummy making me fat we will be back again as usual

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Wezzz-321 . 2019-09-29

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Visited with a few work friends for a birthday celebration, excellent warm friendly atmosphere. Food always hot and fresh and tasty. Service always impeccable. Highly recommend

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A7698MPclaire . 2019-09-16

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Never eaten in a Prezzo before made our journey from Scunthorpe a 15 mile trip, so unsure. Was welcomed by a very warm atmosphere and decor was welcoming. Seated quickly recommended making a booking as it was busy, menu extensive, waitresses very helpful and cheerful. Food arrived hot and very well presented, we shared a bruschetta which was enough as a starter for two looked fresh and hot. My wife had the roasted salmon on a bed of vegetables,salmon was very hot and moist vegetables just cooked , it came with a rocket salad again well presented. I had calzone it came with a tomato sauce again with a salad, filled and was great. I will be going back again and would like to thank all the staff who made it a great meal and were attentive and cheerful.

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353JOHNR . 2019-09-14

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Our first visit to Prezzo Gainsborough could not be faulted. Greeted by a helpful manager who found us an ideal table bearing in mind my wife was on a walking frame. Our waitress was Holly, a lovely friendly young lady who we found to be very helpful. Food was first class.

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Peter B . 2019-09-13

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We took my granddaughter and her two little friends for a belated birthday lunch for my granddaughters 9th birthday , they had their own little table and the staff where so lovely with them. The food and service was excellent. Thankyou Prezzo for a lovely afternoon.

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shirleyhU1536CO . 2019-08-22

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After a disappointing meal a couple of years ago we went back for my birthday lunch. What a difference. Superb service, excellent food and a warm ambience made for an lovely occasion.The five children's menus were plentiful and had good choices. Adults meals were presented well and were tasty and hot. We used the meerkat meals offer which saved us money but even without that it would have been value for money. Will definitely return.

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poppy164 . 2019-08-20

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Been here before but not in a while so popped in after wondering around Marshall’s yard, service was prompt and drinks ordered quickly. The spritzers were just right for an afternoon feed. We both ordered starters consisting of calamari and bruschetta, followed by the sea bass and chicken rusticana. Both were really nice and flavoursome although probably a little to much for me. The only let down to this restaurant was the toilets, no toilet roll and beware only three toilets for the whole restaurant! But put that aside the food here is great.

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Izzy0922 . 2019-08-18

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Four of us ate lunch. We were all pleased with our meals, two pizza, one penne and one spaghetti bolognaise. Staff were pleasant and helpful.

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Christine G . 2019-08-18

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We came here on Saturday afternoon before going away on holiday nice place to eat very nice and clean with some good decor in it food was nice we all had a starter and mains were nice of course would come back if ever in the area again

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wheatley1988 . 2019-08-07

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I was told about the voucher where kids can eat a 3 course meal plus a drink for free or for £1. I went expecting a catch but there wasn’t one. It was one of those rare occasions when the whole dining experience from start (free parking after 6pm) to finish (being waved off by the manager) was just brilliant. Airy bright happy vibe inside, attentive and helpful staff plus good food, reasonably priced. Just lovely. Thank you guys with extra special thanks to Jasper who was so helpful when I was trying to book a table but couldn’t give an exact time as I was coming after a hospital appointment which notoriously could have run over time.

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MissLollyB . 2019-08-05

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Came out for a meal with my partner, we arrived at 17:00, left at 19:20. We were greeted and taken to a table of our choice. We ordered drinks, starter and main, these were brought out by a different waiter. Took a while for the table to be cleared after our main, we had to call someone over to clear them and to order drinks, she asked if we wanted a dessert menu and we said yes, it took around 20 minutes before we got the menus and drinks. We were then waiting around 30 minutes to order, staff kept going out of the restaurant or standing around the bar talking. Eventually a different waitress came over and asked if we had ordered desserts yet, to which we replied no, she took our orders and our desserts came out fairly quickly. After we had finished we waited for around 40 minutes for the bill to arrive, several staff members walked by our table and looked in our direction but ignored the fact we were waiting. In the end got so fed up I to go and ask for it. Staff are polite but dont appear to pay a lot of attention to customers. It wasn't particularly busy whilst we were there either. Such a shame as the food was perfect and good value for money but we just felt disappointed with how long we were waiting.

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sheenakmcn . 2019-08-04

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Came tonight early. Sat inside, but there was a big (loud) school leavers party. Moved outside, then massive rain came. Moved back inside with 5ish other tables.

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642ukd . 2019-07-12

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Never had a bad meal food always good and atmosphere is cool and relaxed. You always feel like you are important as a guest and the staff and managers look after you. The only reason I have dropped 1 mark is I think there should be a steak on the menu. coming originally from London Even the chain Bella pasta and the private Italian restaurants had this protean.

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crichards313 . 2019-07-06

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We went for lunch today at Prezzo, we ordered a starter to share and then two mains. The two mains came out first and there was no sign of the starter, I spoke to a waitress and explained our starter hadn't come but we had been given our mains. She looked at me gone out and said 'do you still want it?' I still did, so she said she would sort it out. 20 mins later the starter arrived and she just dropped it on the table and as she rushed off looked back and said 'sorry for your wait'. The food itself was really good!! Cannot complain about the food whatsoever. It came to paying and we asked for the bill, she (assuming it was a manager, called Judit) brought the bill over and we said we had a voucher code,she tutted and said 'better late than never' she then snatched the bill of the table and walked off, they didn't seem impressed at all that we had a voucher code and was very awkward about having to reprint a new bill. As we left it seemed very busy but there was only 3 members of staff, i would strongly suggest that more staff should be working. Very disappointed with customer service, however the food was very good.

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bethaniejx94 . 2019-07-02

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Having not been for quite a while decided to go for tea. Arrived at 16-30 quite empty at this point, Didn't bother with a starter and went straight for the Grilled Chicken breast with mushroom, I ordered Tender stem broccoli & cauliflower, my wife house fries. Seemed to take a while before arriving but well worth the wait. I really would like to know how they cook the veg as it is excellent. I am not a great lover of fries I'm more a chips man but heyho. Food was well presented and sauce was super. We ordered the min desserts with a hot drink, we both ordered the cannoli with coffee. Just the job to top up. Service was efficient and were not overpowering. Ambiance was quiet but I guess that is down to the time we were there. Overall a great experience and at a very good price with our friends Simples.

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Graham M . 2019-07-02

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Drove over from 10 miles away on a very wet day,went into the restaurant to reserve a table for the evening,we asked if we Could could have a certain table at 8 pm, the lady said that she would put it in the diary,which she did before we left,So arriving at 7.56 evening,it was quite busy,but a group were sat at our reserved ?? Table ,with lots of drink,the waitress said oh you can sit at another table! so didn’t bother as no one was concerned,just spoilt a 54th wedding anniversary,don’t advise booking a table!

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GeoffC663 . 2019-06-29

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The location in the Marshall's Yard development near the town centre is fine and there is parking nearby. It has been well fitted out and provides a bright pleasing place to eat.

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Ashfield531 . 2019-06-26

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We called in here for lunch on a quiet Saturday. The food was delicious but the service was a bit slow, especially considering how empty the restaurant was and how many staff appeared to be on duty. One waiter offered to bring the dessert menu but it never appeared.

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FirstMateKent . 2019-06-21

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I don’t usually leave reviews but after a lovely evening and excellent service from Jasper I wanted to share our experience.

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Natplum . 2019-06-18

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A recent visit to this chain leaves us a little disappointed, on arrival our greeting was fine, we were offered a table of our choice and the menu's arrived, a good variety of food was on offer that would cover all angles.

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Neil S . 2019-06-06

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Just had a really good meal brilliant service fine Jasper .Couldnt fault the food ,service or price. Definitely going back

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gainsborough1 . 2019-06-05

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My review of a recent visit....

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shelley t . 2019-05-12

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Visited at Wednesday lunchtime. Service very abrupt and disinterested. Food was OK. Coffee cold, we had to send it back after asking for it to be warmed up. No cheesecake available. We usually opt for the small dessert and coffee but as two of those options are cheesecakes, it left very little choice. I asked if there were any substitutions available from the main dessert menu and was abruptly told 'NO'. I mean, how hard would it be to cut up a chocolate brownie or tiramisu into smaller portions and offer it as a mini dessert?

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Carolemh16 . 2019-05-01

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We arrived on time and was seated fast. The place wasn’t particularly busy. We waited a while to be given a menu and when we ordered our drinks they eventually arrived and much to my girlfriends surprise there was a bug in the ice they gave me for the drink. It really put me and my girlfriend off.

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Ryan M . 2019-04-21

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We was bought a gift voucher for Christmas and used it at Prezzo Gainsborough.

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Mark B . 2019-04-16

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Staff efficient, food excellent, surroundings good. Easy parking. Good location. Enjoyable all round.

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Ian B . 2019-04-13

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Everything about Prezzo at Marshalls yard Gainsborough is great. Can’t keep away and visit much more than I should but the vouchers and set meal deals make it such good value.

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lindasS9926SS . 2019-04-09

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Excellent service, polite and cheerful. Food was excellent including gluten free meals that were ordered. Well worth a visit

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elainek685 . 2019-04-07

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Brilliant food, amazed everyone I come. the staff are so lovely and kind and always welcoming, definitely recommend. Great selection of food and drink.

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adelaidec2018 . 2019-03-31

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Amazing lunch, really friendly and welcoming and family friendly. Jaspers service was just perfect, very refreshing - we will definitely be back because of this.

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. 2019-03-27

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Had a lovely meal. Food was fabulous and the staff were lovely and friendly nothing too much trouble would definitely visit again.

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. 2019-03-21

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I'd never eaten in Prezzo before and found this to be a little bland and disappointing. I had the chicken and gorgonzola pasta but there was little taste of the cheese. The portion sizes were OK. The restaurant is pleasant and the staff were friendly. It's not somewhere I would rush back to. Other members of the group said it was on a par with other Prezzos.

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. 2019-03-20

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At Marshalls Yard and decided on Prezzo for our meal.

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. 2019-03-20

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The experience was warm and welcoming from the start and the seating was perfect for any shape or size or disability. In-fact I saw a good mix of every genre treated with the same respect as the next.(unusual in these times) The food was very tasty, My Mum and I had the 3 course menu at £13.99 and it was amazing value. Calamari (perfectly cooked reminded me of trips to South Africa) Chicken in Madeira sauce with a side from the main menu, escalloped and wood fired perfection. To follow chocolate tat with salted caramel and space dust and cream. Well done staff excellent XXXXX

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. 2019-03-19

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I have to admit I wasn't expecting too much from this place after all these chain Italian places can be very much the same..However I have to say both the food and service was of better standard than I was expecting and we all enjoyed it..

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. 2019-03-15

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We recently visited as a family of 8 including two children. The childrens meals are excellent value for what they got and large portion sizes for childrens meals. The service and food was great, a lovely treat that is extra special.

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. 2019-03-13

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We were on our way to bottesford , Scunthorpe to watch Worksop town fc play away at bottesford fc we paid our first visit to Marshall’s yard . Parking on site is only £1 a day . We when to prezzo for lunch two courses for just over £10.35 each , stuffed mushrooms with dip , mains we had penne Arabatter really great , great service thankyou for great lunch cannot wait to make a return visit , and Worksop town fc won 2-3 happy days .

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. 2019-03-11

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Had a really lovely meal and the staff were friendly and attentive. It had a very relaxed atmosphere.

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. 2019-03-09

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Food was excellent,nice and clean service was really good, would recommend.had an really nice time and will be returning.

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. 2019-03-03

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Me and my wife paid a visit today to Prezzo at Marshals Yard. We weren't sure what to expect but thought it would be expensive for very little....we were pleased to be wrong !

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. 2019-03-01

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We ate here @ 5.30pm on a Saturday prior to a theatre visit and the restaurant pretty much filled up within the hour so advance booking may be an idea if you are going at a similar time. Despite the influx of customers we were impressed with how the staff dealt unflappably with the 'rush'. There seemed to be no delays to courses being served and smiles and friendly interactions were maintained with customers.

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. 2019-02-26

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Lovely lunch today. Staff very welcoming and attentive even though they were really busy! Food was absolutely spot on.I loved the chicken,bacon and avocado salad and the coffee with mini dessert is a great idea. Vanilla cheesecake with caramel sauce- yummy! Restaurant and toilets really clean -its no wonder they are always so busy!!

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. 2019-02-21

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This was our first visit to the restaurant in Gainsborough. The staff were really friendly and although they were extremely busy were very attentive. The food was delicious and I will definitely go back. It would have been 5 stars but quite a lot of the menu was unavailable due to a delivery problem. The staff however were apologetic and were very accommodating.

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. 2019-02-19

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First time visit to Prezzo. A great relaxed restaurant with comfortable surroundings and lovely atmosphere, polite and helpful staff. Great menu choice of meals, reasonably priced. We sat near to the window, not too busy, prompt service by a friendly waitress. We didn't have to wait long for our starter of garlic bread to arrive and our main choice came promptly too, piping hot, substantial portions. The waitress checked if everything was OK, couldn't have been better. Well cooked, lovley tasty Italian food. Efficient service. Will definitely visit here again.

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. 2019-02-12

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Well I would love to find a complaint but I can't food was awesome meat balls was amazing and the carbanera was to die for amazing food and friendly staff well done prezzo

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. 2019-02-11

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Today we have been serviced by Jasper brilliant service very well mannered not thing to much trouble even though the restaurant was very busy we definitely have another meal. The cocktails were good xx

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. 2019-02-03

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Had a pleasant evening here with my wife. Staff were welcoming and attentive. Food was good. We only had a starter and main course each which we both enjoyed. Good value when taking the voucher offer into account otherwise it would be fairly pricey, I think.

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. 2019-01-20

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Visited with my friends for a Birthday meal. The welcoming was good, met and taken straight to our table, however it went down hill from there. Our waitress was friendly, although it was awfully slow service.

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. 2019-01-17

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Visited with family just after Christmas. My parents visit quite regularly and usually rate it very highly so we were looking forward to going. When we were seated the waitress told us they are down a chef so the food may be slightly delayed. This was fine for us and we understood (we have family members in the restaurant business). Order was taken incorrectly for one of our party, meaning his meal came 15 minutes after the rest. No one asked if the food was okay, we waited a long time for plates to be cleared and even longer for desert menus. Then had to chase a member of staff down to ask for the bill (they were too busy re-setting tables to serve the customers who were actually there). Went to use Meerkat Meals which were valid (we checked the T&Cs;) to be advised we had been told already we couldn’t use this. This wasn’t the case at all and it wasn’t acceptable to make out as though we were lying. Then asked to use my partner’s blue light card instead as this is valid all the time. Again told by the manager he would not put it through as it wouldn’t work anyway. Insisted he did as we knew it would, he did and of course it did work. His response was “Oh yes, so it does. That’s lucky for you”. Raised the issue with the pizza and he didn’t particularly care or give any response whatsoever, just carried on counting the money. He then told us we were £4 short. I questioned this and it then turned into 4p. I do think this him trying to get some sort of tip out of us, because I had already told him we would not be leaving one due to the service. Asked for another receipt after we were all paid up. He then asked “a 4th receipt then?”. Very rude and certainly not the way to speak to customers! The 3rd receipt I didn’t ask for, he gave this before he had asked for the extra money. The food was delicious so it’s such a shame the staff let the place down.

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. 2019-01-05

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Again another good experience at Prezzos. Arrived to the floor manager telling us that they were very short staffed (only 2 of them) due to sickness and that there would be an extended waiting time. We decided to stay as there isn't much anywhere else to go in Gainsborough to eat and yes there was a wait but we was so well looked after that the two hours we were there didn't seem so bad. On the whole the food was good (calamari overcooked) and we had no complaints. Well done to the two waiting staff, you know who you are .

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. 2018-12-30

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My daughter took me as a treat with the two grandchildren after a visit to Marshalls yard today. We were met and taken straight to a table by a pleasant lady and she was very helpful. The same lady took our orders for drinks and then came back for our food order. We ordered a Late and Cappuchino which arrived just warm so we asked for them to be change which she did immediately. They were no better but we just left it. My grandson ordered from the childrens menu and my daughter and I ordered a garlic bread with cheese to share as a starter. These arrived with another member of staff and we were quite surprised that our garlic bread was the same size as my grandsons. He then had a pizza and we had a pasta meal, again luke warm on the outside but was ok in the middle. We did not have a desert and had to wait ages to get someones attention to order my grandsons desert. We had a total of four people serving us no one seeming to know who was serving who and I think my grandsons meal was far better value for money than ours. The bill was £39 and we felt really dissapointed.We have been here on many occasions but tonight was not a good visit.

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Bierlein . 2018-12-17

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Call here on a regular basis, normally really good service, however on tonight’s occasion staff seemed abit distracted.

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Tjblakley2018 . 2018-12-17

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Go here often as we are always happy with the food and the service. Always worth asking if you can use vouchers, as the staff are always happy to help.

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241abbieb . 2018-12-16

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About 20 friends and family celebrated our grandaughter's 16th birthday (Jess in the cream top) everything was fabulous and we all love Jasper who couldn't do enough for us and was efficient, friendly and fun. A real asset to Prezzo

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Lesley R . 2018-12-15

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This is an attractive and stylish restaurant. It is doing brisk trade for a Tuesday in December. The staff appear busy and attentive. There are a lot of small children here which makes it feel a little like an eloborate creche.

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MartynB548 . 2018-12-11

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Excellent value for money. Food always excellent. Served by jasper who was very attentive , very friendly and nothing was to much trouble. Thank you jasper for making it a lovely meal

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karena264 . 2018-12-06

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Three of us went for lunch on a Monday, we all enjoyed our food and were enchanted by our waitress,Carolina, she was extremely helpful and had the most wonderful sense of humour and would bring a smile to the most gloomy of people. What an asset, I hope management value her.

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Christine G . 2018-12-03

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Have visited a few times midweek and often felt most the staff were a bit slow and indifferent, seem to spend a lot of time standing behind the bar chatting and not enough dealing with customers promptly. Different levels of service every time we visited. Today they were just out and out rude, quite obviously discussing my party and I, making us feel very unwelcome and uncomfortable. The Manager wasn’t interested in addressing any concerns, just in getting his money which, frankly, wasnt deserved. The only exception was the slight, very short haired blonde lady who was very polite and concerned for our welfare as we left. Maybe she should retrain the staff in decent customer service.

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KezDQ . 2018-11-28

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We have visited just recently and had 4 different starters, pizza and pasta. All was brilliant and service was excellent. Recommended

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Rabda7f . 2018-11-22

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We love coming here for a bit of an extra special tea! Great decor and friendly, welcoming staff. A nice atmosphere and we always use the online deals so got 40% off main tonight. Food was tasty and well presented and staff were attentive throughout the evening.

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jj_tj89 . 2018-11-20

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We hadn't booked but managed to get z table, although it was already bursting at the seams.

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Gill K . 2018-11-13

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I've been here a few times now.The menu is quite limited,however what they do serve up isn't at all bad. They also do many offers,so before you go,have a look online and try and print off or download one of them.

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freddiedoncaster . 2018-11-13

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