Premier Pizza (Bilston) in Wolverhampton

Overall decent pizzas and some tasty ones too! Always gotten the chicken one which is wonderful! Also it’s great value for money which is why I get two medium pizzas for the family sometimes, with one of them being a vegetarian pizza (also tasty and good quality)

Really Disappointed. Been going to this pizza shop since it’s opened. Ordered over the phone and got told the price was £11.99 came into the shop and got told it was £13.99. Then he started being rude and tried to insult me because I questioned him. The pizza was awful. Hardly any cheese and topping and he didn’t put the dips in either. Been coming here for 10+ years. Unfortunately won’t be coming back again.

Staff member was Verry Rude food quality poor customer service wasn’t good :(we was ordering Pizza since first opened was very good food n tasty but now is a worst pizza shop guys your reputation going down

Pizza taste soo good that everyone loves it in this house

Hardly any toppings on the pizza, not worth the price at all, no flavour because hardly any pizza sauce and they don't even put 1 dip in the box with the pizza!! They charge you just for a dip! Absolutely ridiculous, don't know why people buy from them

Made a large order yesterday evenning ( 17th Nov @ 10pm) Pizza had no taste and hardly any topping! Mexican heat wave had no meat on it just a few sprinkle of meat cubes! Vegetarians volcano was so tasteless. Vegetarian Pizza had no Pineapple which I ordered extra!! Side orders was really bad!. Why we have to pay £52 for an order and pay delivery charge for being 100meter away!!!! Worst pizza I gave had! Never again I will not order from this place! Prefer ordering from Pizza Hut

The pizza with no toppings. Orderd 50-50 XL pizza there was very few toppings and cheese.

Disappointing Service Experience I recently ordered two pizzas from this restaurant, and unfortunately, the overall experience left much to be desired. While the mixed pepper pizza was as expected, the Hawaiian pizza was not up to par. The real disappointment, however, came when we contacted the restaurant to address the issue with the Hawaiian pizza. The customer service we encountered was incredibly rude and unprofessional. They attempted to cut us off and seemed uninterested in resolving the problem. After a frustrating 30-minute wait, we finally received a replacement pizza. This extended delay only added to our disappointment. While the food quality could be hit or miss, it's the service that truly stands out in a negative way. It's unfortunate that a simple request for a replacement pizza turned into such a frustrating ordeal. In summary, while the food might be decent on a good day, I would caution potential customers about the subpar customer service that we experienced during our visit. It's essential for any restaurant to provide both good food and excellent service, and unfortunately, this establishment fell short in the latter category.

Charge 75p surcharge for any credit card payments below £10, this is against the law since 2018 as can be seen on the Gov website. The new rules will be enforced by Trading Standards who will have the power to take civil enforcement action against traders who breach the regulations. It will also entitle customers to receive a refund of any unlawful surcharge they have paid and enable them, if necessary, to take legal action to recover any surcharge. Reply to owner, I champion local traders, see my reviews, your charge on credit card payments below £10 is AGAINST THE LAW plus the amount you charge 75p is far more than it cost you to do a card transaction which is approximately depending on amount about 15p or less. You go on about shop local yet you rip off the locals by charging approximately 500 % more than it costs you to do the transaction.....oh did I say ITS ILLEGAL TO CHARGE the customer to put a card transaction through...... You have the right to say NO to card payments below £10. Remove your illegal charge and I will remove this post .

Once I earned £15 off reward on Uber eats every order gets cancelled. Very poor service. I will not be using again

Our two large meat feasts & two sides for under thirty quid came right on time on a bank holiday. Tasted great. Service with a smile. Thank you!

Must try chilli chicken and chilli paneer pizza. I am sorry I can’t give you 5 stars to you guys you always charge the wrong price. Even today you charged me £4.98 extra I don’t mind paying Just put the right prices on your leaflets do not confuse your customers.

Haven't had a pizza or a very long time. Decided to order one last week and it was lovely.

I ordered a pizza for delivery . It was one of the worst pizza experiences. Hardly anything on the pizza. The chicken pizza hardly had any chicken on. No green chillies .soggy and the deep pan seemed uncooked dough. I tried to impress my family by ordering from a different place hardly anyone ate the pizza. Either management has changed or something. I did have a pizza from there a few years ago it was nice but not on this occasion. And it arrived very cold . Come on lads pull your socks up and smell the coffee. Your reputation is going down.

Disgusting attitude of manager. Double check links after menu has changed. Would not use again.

Worst pizza shop i ever seen. Ordered pizza online for collection. I arrived at shop 25 mins after order confirmation. But the staff was very rude. He said they just recieved order now. When i was waiting there, i seen they were totally unhygienic not using any gloves or other health safety precautions. Not go there. Mate in your reply it seems you not care about your business. So plz check your cctv recording properly and see how pizza is made there. I am not sure how you got 5 star rating. Rubish service i will say again and again. If you think i am sharing wrong info. Please check 90% of your review shows your reality.

Ordered the vegetarian supreme pizza instead got a sweetcorn and onion pizza did not know this was a thing. This has to be the worst pizza i have ever experienced. The food was freezing cold. There was big chunks of white onion that was not cooked, raw, and a whole can of sweetcorn. You could not see or taste any cheese on the top and the pizza base was very soggy. Ordered cheesy chips which had no cheese on the chips, you can see a pattern here with the cheese. They were cold and rock hard and tasted like they had been cooked in old oil that had not been changed for months even thou they were oven chips.Discusting food avoid.

Good pizza.. Your Web site for online order sucks.. Absolutely rubbish website. I rather not from here. You don't deliver more than e miles.

Very tasty pizza we have tried them before but this time it was so amazing pizza's price and size too is good definitely recommended no faults

Ive ordered from here in the past and never had any problems apart from tonight ! I ordered 2 pizzas from here along with 3 sides on the website for them then to phone me back half an hour later and say they don’t deliver as my location is too far but yet they took the payment for the pizza and charged me £3.99 for having to travel. Miss leading information on there website if you don’t travel to my location then don’t charge extra and say you do! Apart from that the food has always been nice and staff are friendly.

Pizza was cold and not tasty on collection, wouldn't recommend to anyone, wasting of money

Very good pizza I'm order very well nice food

Recommended if if you're after raw food with lying managers. Ordered a veggie pizza that wasn't cooked, manager said they'd replace the order free of charge another time but now they've changed their mind so I paid full-price for raw food which they aren't willing to put right, would recommend you go elsewhere.

Very good service and delicious pizza

I had a lovely pizza delivered. The member of staff was polite on the phone and as was the delivery driver, the food was still nice and hot when it came. I will certainly be coming here again!!!!

Very good pizza they made it just the way I wanted👌

Very tasty food and delivery on time.

Dont order from their website , they dont turn up with your order When you phone them hour and 20 mins later they claim they never received your order even though you've received the confirmation email with an order number! And the person who answers the phone doesnt even speak English then leaves me on hold for 5 minutes Appaling customer service!

AVOID THIS PLACE. If i could give zero i would. Just ordered a vegatarian pizza over the phone and received a meat feast. Considering no one eats meat in my house when i rang them the chap on the phone was adamant i ordered meat feast and i would have to pay for another pizza, and his english wasn't great but he was sure i was in the wrong.........AVOID THIS PLACE. if he had said sorry and said i'll send another one out, no problem at all. But he was adamant the customer is wrong.

Honestly the service and policy of this business is DISGUISTING! got the whole order wrong and half way thru when the kids was watinf the pizza I say they left the chillies on even though I asked for them to be removed and when I phoned he was so rude and in cooperative. Been ordering for 6 years and the last 6/7 we've ordered it's always wrong. Couldnt be more disappointed with how downhill it's gone. Wont be going there again

nice staff.....and very delicious pizza and cheaper than others also..

Good pizza will do your pizza just how you want it

Tasty pizzas!!! Not tried delivery yet. Always collected pizzas. Favourite pizza shop after trying others in town.

Best pizza in the town!! Paneer pizza and veg spicy are really delicious . My favourite pizza shop. Will recommend to everyone.

delicious pizzas!! best in the town

Pizza is good but delivery is the worst! Takes ages and when you ring the shop to find out where it is it’s just lie after lie to fob you off! We’ve switched to Pizza Hut there delivery is much better

I gave this Place 1 Star but only because I could not see a Minus Star Option!, Unbelievable! I went into the Building & this Black Man Started picking His nose while I was thinking about ordering!, I Quickly decided not too!, (Sorry if that Detail I gave Upsets any Reader but that is what Happened!).

Today we collected a veggie supreme pizza which was about £12 paid with £15, he didn't give my change back which was £3. At home When we start eating the pizza found 2 black stones in the pizza, we called them and told about the stones. They didn't apoligise about it and said we can give you a new one at half price. Food Hygiene is 0 which on the leaflet is 5, never reccommend this to anybody buy anything from there. Never even try can cost you a lot of health Problems. All delivery drivers are standing in the kitchen area and eating and drinking .

2 hours late when they said 45 mins To 1 hour

The pizza is nice but is overshadowed by the inability to get the orders correct. Food wasn't very warm, things were forgotten and what did arrive was incorrect...disappointed

Love the chicken coriander one of a kind, we come from bham just for it

It clearly says on there website buy one get one free on collection i asked this when placing my order on the phone aswell got there and they said its only buy one get one free if you order over £15 how does that even make sense? What an absolute joke won't be going there again.