Pots of Coffee in Newtownabbey

My sister and I go here every week for breakfast together! They have excellent food, first class service with friendly staff and at a decent price. One of my favourite places to go 🙂

Just popped in today with my friend, such a lovely wee place, food 5star, friendly service an well priced, also beautiful gift shop, would definitely be back and highly recommend 100%

Not very baby friendly not enough room not the staffs fault as they are lovely every time I’ve been in but I haven’t been back since my stressful time with my granddaughter In her buggy couldn’t enjoy my scone and coffee as I was so stressed that I was blocking people’s access with the pram so I left not finishing unfortunately if I have my granddaughter with me I have to go to another coffee shop nearby

My husband & I often visit lots of pleasure when we are shopping in Ballyclare .

We come to this place often maybe every other week for lunch and the odd Saturday for brekkie, the French toast is divine and pancakes are to die for!!! They have a great kiddies menu which has all the adult things on it for a fraction of the price and smaller portions, I normally go for the toastie and veg soup combo which is bliss!! Perfect for those cold days. The service is always fabulous and is a great spot for a bite of lunch or a Saturday morning breakfast.

Fast becoming our favourite spot for Debbie and I. Excellent customer service top notch food every time we are here.

We discovered this lovely coffee/gift shop while on a visit to the town a few months ago on a visit home from Scotland. .On our 1st visit we had a beautiful lunch, the presentation was outstanding as was the friendliness and service of the staff. We had our second visit this week and it was as perfect as the first visit, This time we discovered the seating area as the back of the shop which was another pleasant surprise. The gift shop has some lovely items too, hope to be back soon.

Not great for vegans, especially for breakfast. Does have dairy free milk though, which was a nice surprise.

Whether its for morning coffee and a scone or lunch, the food in Pots is always consistently good. The staff are so friendly and there is the added bonus of being able to shop for cards for all occasions and beautiful gifts. Great for 'Ladies who Lunch!"

Really friendly staff and very accommodating. Would definitely go back. Clean and welcoming. Delicious food.

Great food. Nice location. Handy parking close by. Lovely gift shop too! Staff are very friendly. Would recommend!

Not as good as my family remember. My son was dying for the pancake stack with crispy bacon on top - not the same at all, sorry

Excellent service, friendly staff, fine food, great selection, friendly ambience, value for money, quality coffee

Have called in here a few times. Usually quite busy and staff pretty friendly.

I pop in here from time to time and the food is lovely and freshly prepared! Good choice and little garnishes make for good visual presentation!

My wife and I have been coming to Pots every few weeks now for almost 5 years, always a warm welcome and if it's busy and we have to wait for a few minutes, we're happy to take that as a great sign of a flourishing local business. The menu has plenty to choose from - whether we're in a ravenous mood or just need a sweet treat and americano, we've never been disappointed with anything that has come to our table, always fresh, tasty and well presented.

This came from a recommendation form my lovely wife. As it turned out this a lovely place to eat. the food is fresh and very very tasty. decoration is very friendly and warm with humorous messages on the wall. it is a bit of a cramp when getting to the tables at the far end of the cafe but it is more that made up of the wonderful food. Staff are very friendly and appropriately attentive. we have experienced in other places where staff dive in when it looks like you are pausing even to have a breath. When we were there it was busy but not too loud that we could not have a conversation.

I’ve been a long time visitor to Pots! The welcome is always genuine and the food divine. The gift shop within the premises has a vast array of gifts suitable for all occasions from Birthdays, weddings, anniversaries etc.

I like Pots but it is very very hit or miss. The service can be extremely slow, the food is nice on some occasions and terrible on others. I ordered quiche recently and it was horrible, we asked for it to be changed for something else and we were kept waiting over 45 minutes for the replacement order.

Great for lunches ( love club sandwich ) or just for tea & coffee ... nice tray bakes, cakes etc , lots off choices! ... staff are lovely and helpful ! But The only downside is it can be very busy at times and sometimes service hit or miss!

I had a quick lunch here on Saturday and I was so impressed by both the service and the very high standard of food. The restaurant was just getting busy so I sort of half suspected, being a solo diner that I may be welcomed with less than open arms. This was not the case, quite the opposite, I was shown where the newspapers we're and given a lovely table. All in all the staff were wonderful, young, enthusiastic and extremely well trained. By now the restaurant was bunged but service was fast and efficient. The food was simple and absolutely delicious, my only regret was I didn't have room for some of their cake, as I know from before it is wonderful.

Good food in a pleasant atmosphere.Being close to the shop and garden plants adds a different dimension. Jewellery is beautiful and striking and reasonably priced.

My wife and I called here for lunch on a day out. Her baked potato was well cooked and packed with a tangy pulled pork filling. My sandwich was well filled and used soft, granary bread. Both dishes came with a large side salad including a wedge of melon and orange slices as well as a few tortilla chips. The cafetiere of coffee had a great flavour. The quirky quotes on the walls make interesting reading as well.

My Mum and I had been to an appointment at the Shore Rd and I suggested goin to PoP as I'd heard lots of good reports. We aren't familiar with Ballyclare but found the carpark easy enough and then spotted Pots across the street. Couldn't believe how big it was from entering and also how busy. We waited for 2-3mins for a table and were taken to the area where the stairs are. I like to be able to look outside and yes we were at a window, albeit frosted glass, but it was grand. Our order was taken from the extensive menu and it wasn't long til it arrived despite it being super busy. I ordered a cheese and onion toastie and Mum ordered salad sandwiches. My toastie was delicious but I was almost jealous of the lush looking sandwiches on Mum's plate. The large side salad on our plates was also very tasty. Unusual to see melon and orange slices but a lovely addition. We thoroughly enjoyed our lunch.

Really good food. Fast friendly service. Really good value for money. Love the soup it is really really good have never been disappointed. The sandwiches are really well filled and you can add on or take off items with out any problem excellent side salad. Desserts are so nice also good choice of tray bakes the coffee is tasty and nice and hot. A must visit

Newly refurbished it looks great. Tasty food served by friendly staff. Lovely gift shop for jewellery, handbags, scarves etc to name a few. Great place to meet friends whether just for coffee or something more substantial to eat

Such small premises viewed from the outside but inside there are lots of tables and different rooms. We were surprised at the extensive menu available and the reasonably prices did not reflect on either the quality or quantity of the food. Ploughman's lunch is indeed fit for a ploughman of any size! Pleasant staff and busy atmosphere conbine to make this a pleasant visit.

This place has had quite the makeover. Gone is the majority of the gift shop and the pots of plants, The makeover is generally good. The front half is great. The area at the rear is a bit harder to do anything with but has benefitted from the makeover. Very extensive menu for such a small coffee shop. Scones were good but cream and jam need a review. Serve clotted or thick double cream not cream that rapidly disappears when put on the scone and jam that is of better quality than the individual packaged variety that is served. Staff are absolutely lovely and very attentive. Prices are very reasonable. When we called in it was very busy so obviously has a loyal fan base! My only downer was the loo. It is minuscule - would not like to be taking a child in. It is an ‘interesting’ space but cluttered with bits and really could do with a rethink and refurb. Maybe the loo is next on the list for an overhaul.

As we live in nearby Doagh this little cafe is our favourite for lunch. My wife and I nip in as often as we can. The staff are great fun and very attentive. The food is is excellent. The little wall murals and notes are interesting and amusing. They add to the homely ambience. Try it please. You will keep going back. All the best in 2019 for the owner and their staff. Highly recommended.

Thoroughly recommend this for lunch. Staff attentive, nothing too much trouble. Food delicious and portions generous. Will be back!

This is an odd place. From the outside, it looks like a poky little shop – and, indeed, it combines a gift shop and café. The surprise is that the café is like a rabbit warren – every time you think you’ve come to the end of it, there’s another room, through yet another archway.

This place is like a tardis inside, if there is a queue don't let it put you off, there will be a table available in one of the many rooms. The food is amazing, nothing is a problem and the staff are all lovely. They have a great menu with numerous gluten free options available. It is so nice we have been for brunch and then went back again later in the afternoon for coffee and cake. It is now our go to place for food whenever we are in Ballyclare. They also have a lovely gift shop at the front with some beautiful products for sale.

Called in for breakfast after noticing the lovely refit the shop has had. Unfortunately quite a number of the tables were sat dirty even though they had no one sat at them. We stood waiting for quite a few minutes before being seated. Should point out that the cafe was not even that busy or I wouldn’t have minded. Food however was lovely and was very nicely presented. Hopefully next time will be better.

I love Pots of Coffee, I’ve been a loyal customer for years and it’s honestly the heart of Ballyclare.

If you’re looking for an all-round experience of good food, nice location, good surroundings and friendly staff, look no further than this place! Pots has always been a place close to my heart, the staff are exceptionally friendly, always willing to go the extra mile to ensure you have everything you need and want whilst inside. The coffee, food, tray bakes, etc are all superb! Visited on a number of occasions for lunches, brunch, breakfast and just coffee and a bun! I would recommend to anybody in ballyclare; TIME & Browns are other venues in the area but don’t even come close to Pots, you can really tell the staff care and it has a really cosy, home-like vibe.

Love love love this wee place! Food always delicious! Staff great fun and friendly! Portions fantastic and not expensive at all! The soup is absolutely gorgeous!

The food is excellent, the tea and coffee really good, and now that it has been renovated the restaurant looks wonderful. We usually choose the salads or the sea food platter, and the plates are full of delicious healthy food with a great variety of fruit, vegetables and meat. The staff are all helpful and cheerful and we have never had to wait long for the food to arrive even though they are always busy. Tea and coffee are of good quality and interesting varieties, not just plain old tea and coffee. The atmosphere is lovely and we love the cute sayings and verses around the restaurant. Mark and his crew do a great job. There is also a nice little fancy goods area with cards, candles, china, scarves and gloves among other things. We would definitely recommend this place. It’s our favourite by an Irish mile!

Have always loved coming here with family always a really good atmosphere and the staff are lovely, Mark and the whole crew who cook the delicious meals and treats and the servers are all lovely. I definitely recommend coming to Pots you won’t be disappointed!

Fabulous lunch wonderful food and really lovely staff The quality of service is excellent and the coffee shop is welcoming

Newly renovated lovely atmosphere great choice a pleasure to visit staff were very helpful and the menu was very good

lunch time call to the restaurant and it was a packed house which surprised us However bustling atmosphere was great and matched by service and the food was really tasty Good extensive menu and keeping an eye on adjoining tables as you do was good fun. A definite for a return visit and keep up the good standards please

3 lads out for coffee, cake and a catch up chat. Great staff, great coffee and fantastic cake. Just what we needed after a lads who lunch date 😂

Pot of Coffee is a great restaurant with great home cook and vaired menu. The staff are really pleasant. Well worth a visit.

...for gifts, for coffee, for a wee browse. A real Pleasure to visit this shop. Food in coffee shop is excellent. Also fabulous for gifts. And they will wrap them free of charge. The staff are what really makes this wee gem. All lovely.

Eight of us arranged to go for Lunch today Monday 16/4/2018, we didn't book but i believe you can. After an initial mix up, which was our fault, we were seated very quickly and given our Menus by very attentive staff. There are so many choices of freshly prepared food that its hard to choose. Two of our party opted for the Afternoon tea, it was amazing and quite honestly would have served the eight of us!!!! Very good value at £12.50 per person. The rest of us opted for various sandwiches, pulled pork and beautiful fish platter, with POTS and POTS of tea and coffee. Mark you and your staff have this place running like clockwork its a credit to you all. Can't wait to come back and will definitely be recommending it to my other friends and colleagues. Keep up the good work, THANK YOU ALL.

If there’s one thing I'd like you to take from this review, it’s DON’T BE PUT OFF BY THE APPEARANCE OF THE SHOP FRONT! I can say without having to think about it that this delightful little – actually, not so little, as it’s a bit like Dr Who’s time machine – café in the middle of Ballyclare has the most unappealing frontage I’ve ever seen (photo below).

This restaurant is unsuitable for anyone with mobility problems. We went today for lunch and we were very disappointed. Our order was very simple a cup of coffee, a glass of water, a cup of tea, a scone , a chocolate muffin and a toasted beagel. After 5 minutes the beagel arrived. We waited another 5 minutes and then spoke to a member of staff who assured us the rest of the order would be with us shortly. After another 10 minutes we spoke to another member of staff and again told it would be with us shortly. My husband then went to the counter to enquire about how long it would be again he was told it would be with us shortly. After 5 more minutes we gave up and left. I understand they were busy but for such a simply order I feel the service was very poor.

Excellent customer service. Tray bakes are scrumptious and breakfast/lunches are just great. Favourite food spot in Ballyclare!

My wife and I went to Pots of Pleasure for lunch at 12:00. The menu is extremley varied and very inexpensive. My wife had the soup of the day, very tasty and very good portions. I had the ploughmans platter - wow! Large slices of three types of cheese , ham, wheaten bread and large salad. Got to be seen to be believed. Very friendly staff. I would heartily recommend a visit.

Provides exactly what you want when going for a coffee.Excellent service by friendly and efficient staff,nothing is too much trouble,always aiming to please. Scones are to die for,and such a variety. Shop in the gift department,and while your purchases are being expertly gift wrapped (free) go and have a coffee and collect purchases on the way out,what could be better?

Went to Pots a few Saturdays ago, love this place. We had such a lovely lunch, very nice setting and the shop always has a lovely mellowed atmosphere. Staff are great, very attentive and always busy busy. The toasties, soup and sandwiches, tray bakes, tea and especially the hot chocolate are our favourites things to eat and drink.

My friend and I enjoyed delicious coffee and a tray bake which was wrapped I thought this was a good idea .

Lovely place to eat, food is all fantastic and buns, cakes and scones are amazing! Staff are lovely.

This is one of my local coffee shops in ballyclare and it's the best by far. It is a fantastic place to eat and relax, and the food is delicious! Even my kids love to pop in for a snack as the staff are always friendly and there's books etc for them to enjoy. This coffee shop is very family friendly! I can't recommend Pots of coffee enough. Staff are always so helpful and pleasant. Also the gift shop is amazing!

I stood at the wait to be seated sign for 5 minutes while staff rushed chaotically by then had to ask could I sit down there were plenty of empty seats ? Sat 15 minutes as again staff rushed by enquiring to other staff where’s table 20s order where my coffee order etc etc hardly relaxing still no acknowledgement so totally against my nature unfortunately I walked out and was so disappointed as I had been here a couple of years ago when last in ballyclare and was looking forward to going back however on one positive there was a lovely friendly lady at the desk in the gift shop better organisation guys I headed to the time coffee house and wasn’t disappointed

I've had breakfast in here a few times & it's always been lovely. Some of the young staff are very pleasant and helpful. Only downside is walking through the kitchen to get to the back part of the coffee shop! Definitely doesn't put me off though!

This is my local coffee shop of which there are probably 4 in our town. However, I have to say the quality of the food matches the ambience and friendliness of Mark, Rosie and all the staff.....FIRST CLASS. you just have to try it.

Great for breakfast lunch or a coffee and something sweet. Fab service nice atmosphere and good variety

Puede ser muy concurrida, pero bueno y bonito menú gran selección de bollos. Tienda encantador para navegar también. No es genial para los niños ya que puede estar muy concurrido y comedor es pequeño.

My Daughter and I visited Pots today on the last day of school. We visit Pots most months and the customer service, quality of food and value for money is excellent. Today, our order was overlooked by mistake. The queue was out the door, every table was busy and staff were run off their feet. Mark on realising the mistake immediately came to apologise. We received our order shortly afterwards and the customer service and quality was as always excellent. What I realised today is that this is the first time I have left a review after the hundreds of times we have visited and actually I realise I need to apologise for taking you all for granted. For me today showed the excellence of customer service - owning a genuine mistake, being honest and saying sorry. Thanks to all the hardworking staff today and everyday and as always see you next time.

I have been trying the new competition around the town recently but nothing beats Pots. I think it's even up'd it's game because of all the new coffee shops!

Visited for lunch. Butternut squash soup was divine, as were the tuna, caramelised onion & cheese sandwiches. Baked potato with tuna good too.Food,drink and service was superb.

Scones are always good, also for lunchtime fish platter lovely and enough for two, staff friendly . Also when in pots of pleasure always good for finding presents etc.

I occasionally pop in here for morning tea or lunch. I always enjoy the food and savour the pleasant atmosphere. It is a pleasure to be attended to by staff who are so welcoming.The added bonus for my wife is to browse in the quality gift shop at the front of the premises.

Lovely place lovely people and super food.soups are really lovely and everything seems to be home made.Large portions too

Good coffee shop, decent coffee, excellent deserts and tray bakes but a bit pricey for breakfast. Could do with including a cup of tea/coffee in the price of the breakfast to make them more price competitive.

Most excellent wee coffee shop in Ballyclare Co Antrim stopped here recently with a small tour party they loved the small gift shop Brilliantly stalked with chaskies ( small collectible's )

Golf called of due to heavy frost. Decided to call for coffee and scones instead. Friendly staff and atmosphere. Scones and coffee were excellent. Will call again!

Visited this little shop today for the first and was so disappointed. At 12.30pm they had no scones left...nor did they have my second choice of a bagel...nor did they have my third choice of a danish! Told the staff that I'd just have a latte. This caused great confusion with 4 different staff members when they kept asking me what I had ordered! Eventually did get my latte but I was charged for a double shot latte. When I explained this error to the young girl at the till she seemed to be completely lost! Staff were all very young and completely disorganised. It was a real shame because it really is a lovely cafe but today's experience will not entice me back, sorry.

This was a great venue for lunch. The antipasti platter was fantastic. I especially loved the hot cheesy breads but it was all lovely and very generous portions. The coffee was good too and despite being really busy there was no sense of being rushed. Another time I will make sure I browse the gift shop area too which looked a great place to source presents. The crockery especially caught my eye.

My mother and I have just had the best afternoon tea in Pots of Coffee. As usual the standard and quantity of food was amazing and great value for money. The staff were helpful and pleasant and ensured the whole experience was great - if you have never tried this brilliant coffee shop you don't know what you are missing.

I ate in here with my friend in the run up to Christmas and we choose the breads and meat platter, really lovely and great value

Although it is a bit of a squeeze in places, it is well worth a visit. There is a good menu with lots of variety.Staff are very pleasant and service is good. The premises are very clean and entry is via a small shop, which has lots of nice things.Sea food platter excellent as is the scones. Highly recommended.I would visit again if in the area.AP. N.I.

Made a quick visit here today for a coffee and a treat while out without the kids ! The service was fast , efficient and friendly and the carrot cake I chose was delicious and well presented .The gift shop had some nice quality bits and pieces to browse on the way out .Will definitely come again if I am in the area !

Called in for a spontaneous lunch today with some friends, nice setting and a large and varied menu, I had the pancakes and scrambled eggs and it was very nice indeed. However the thing that would bring me back is the service, 10/10. I am a supervisor in a restaurant myself and like to commend good service where it's due, our server was a pleasant young man called Ryan, and he was fantastic, very welcoming, polite and was always smiling. The place was very busy but the staff stayed very calm and professional which can be hard during busy service. Management should be very proud of their staff.I will definitely be back to try more of the delicious menu in a very family friendly and comfortable environment.

Called in for coffee and a break from work -very nice ,clean great atmosphere. Staff really pleasant and helpful.

This is a great place for lunch, or a coffee & treat. The staff really can't do enough for you and you will get the warmest welcome & great service. The lay out is a bit unconventional (but that kinda adds up the charm of the place). It can get very busy but generally you don't have to wait too long. Parking is available just across the road too, super convenient. Yup, big thumbs up from me!

Called in to have quick lunch drinks arrived 15 mins after ordering food still didn't arrive after 40 mins absolutely appalling service left paying for drinks so much for a quick lunch!!! Never ever be back again, good advertisement for TIME next door!!!!!

A very friendly little coffee shop excellent value and beajtiful gifts at front of shop perfect for xmas present... Ballyclare jas lots of places to have coffee but its nice to have a place with friendly staff . Means more than fancy surroundings

Good honest food, nice atmosphere and really good for families and couples. Staff are super friendly

I visited on Saturday morning and it was busy! But no problem getting a seat (upstairs has seating too) and the staff are very helpful and attentive. Good coffee and a selection of homemade scones and cake. Entrance (and exit) is through the contained gift shop.

I met a friend here on Monday morning for tea and a catch-up. We ordered a pot of tea for two and two scones.The scones were delicious - a raspberry and white chocolate, and a pear and almond. Our pot of tea was replenished and we were delighted with the service, the ambiance and of course the scones.

I'm a fairly regular visitor to Pots of pleasure. It's a quirky shop anyway with lovely gifts rather than the expected ones. The coffee shop I can't fault. Their meals are fresh, well prepared and brilliant portion sizes for the price. I personally love the platters :) sometimes a wait is required for a table (and when you see how large the seating area is you will be surprised!) but well worth it!

Love Pots of Pleasure for brunch/lunch or just a cuppa and a scone. Located to the rear of the shop that sells lovely items for gifts, scarves, bags etc.Staff are very friendly. Decor quirky with wooden plaques on walls. Relaxing atmosphere. Homemade food delicious. They do amazing deserts especially apple pie.

A super place to stop for lunch or even just coffee.....though you'll be tempted to take more :) Enjoyable and comfortable. Great staff and food!

I have eaten here on a number of occasions for lunch with friends. it is always very busy at lunch time and there is often a bit of a wait, however staff are very attentive and try to get you seated as quickly as possible (it is worth the wait!). the first time I ate here I was blown away with the portion size, you definitely won't leave here still hungry! it is very good value for money, the food is simple but tasty, perfect for a quick lunch or coffee! there is additional seating areas at the back of the cafe and so it is a lot larger than it originally appears when you walk in. I will definitely continue to stop off for lunch here when I am in ballyclare

First time visit to this cafe. I found the menu awkward and as a vegetarian nothing really jumped out at me as being suitable. I ended up having a scone which was delicious. Decor was a little busy for me but I suppose it does add charm to the place.

Returned for lunch..... & it's Better than ever ...From our welcome greetings to our departing thank you's it was,as ever special Soup of the day was bacon & lentil with lovely focaccia bread & the obligatory AmericanoIt was all good Just love coming here

Went for lunch last week with friends had a fabulous meal all home cooked freshly made with A star service highly recommend this place

I'm in 'pots' regularly and have nothing but praise for both the great food and fabulous service. Customers are made so welcome by friendly and attentive staff. Often the craic is as good as the food ( which is always great!) 10/10 Mark , Rosemary and the team!!!!

This delightful cafe is part of a gift shop in the centre of the town. Provide an excellent selection of cakes and tray bakes. Daily newspapers are available so you can catch up on world events whilst enjoying a coffee. Alternatively you can browse the range of well priced gifts. Good food and excellent service.

Staff make you feel really welcome and the food is delicious plenty of choice of savoury and lovely homemade cakes and tray bakes

Love this place , always genuinely lovely people working there, food is amazing , best caramel squares in Northern Ireland and yes I am a conisseur Also great quality unusual gifts

Popped in for some sandwiches on lunch break in work. Seems like a nice wee cafe with house giftware at the entrance. Cafe seemed very busy and the sandwiches i got were tasty. Came with a large handful of dorito style crisps

Called in today with my family. Extremely welcoming. Good menu. Very attentive throughout. Highly recommend .

Very fast service and high quality food. Chilli chicken panini was lovely and very filling!! Such a lovely coffee shop with amazing staff

Lovely coffee shop with a chilled out atmosphere can be pricey but food is lovely . Lovely outdoor seating area . The staff are very friendly and helpful.

Lovely coffee shop at the rear of the gift shop. They do delicious scones and tasty traybakes and cakes, definitely somewhere to stop off when in Ballyclare.

for a coffee and a piece of pie or cake its a must, a bit tight for space but the quality and friendly service is excellent

Great little spot for a catch up with friends or a quick recharge of the caffeine levels. But beware it might not be so good for your waistline . Great quality coffee. Awesomely delicious home made cakes and pastries. You can also get a lunch here. Mind you this place is popular. The last couple of times I have used Pots of Coffee I was very lucky to get a seat. This place has a great reputation locally and is supported by a loyal clientele. If you find yourself in Ballyclare thirsty or in need of a sweet indulgence. Make tracks to pots of coffee!