Based on 285 opinions finded in 3 websites
Based on 285 opinions finded in 3 websites
Opinions
This review covers many a visit to this amazing little restaurant & takeaway as I'm definitely a frequent visitor -- food cooked fresh and always happy to adjust to your tastes, staff always helpful and welcoming, J is a superb host and thoroughly recommend this gem of an Indian.
Stuart B . 2020-11-12
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Saturday night service was quick and could pick up in 15 minutes.Really friendly service.Covid rules were in place so all safe and contact less.Food was piping hot and very tasty. Very consistent and a bonus as on Just Eat for ease of paying and getting delivered.Would recommend.
130KevinS . 2020-10-03
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My partner had finished a 12 hour shift at the hospital, so I ordered my meal at 19:22 and was told it would be 1hour and 30minutes, which was fine. After 1 hour my partner rang just to check and the boy said it would be another 30minutes. At 21:50 my partner phoned and asked how much longer the order would be and that if it was going to be this long he wouldnt of ordered. The boy turned around and said do you want to go on the baned list.. This is shocking customer service! Always have had lovely food but unfortunately we won't be ordering again as I don't believe customer should be treated this way.
darrenlR8563VZ . 2020-06-06
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Used Asiana on Just Eat. A really refreshing change for a really tasty food. My wife and I loved the quality. Would recommend.
130KevinS . 2020-05-17
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The owner is so friendly and welcoming. The food is so tasty and delicious. However you stick to the carpet near the bar and the Lino in the toilet.I would say that they both need replacing as a matter of urgency as they are absolutely filthy.
Micalica . 2020-02-16
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Food stunning, goid value for money too. Top manager service even better! Always friendly and offers family dishes as tasters which is a nice touch! All chef specials are amazing!
matthewdO7722QS . 2020-01-23
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Called into Asiana on Saturday evening 10.30pm after a few drinks only to be told they were closing. We were gutted.....but the extremely helpful manager and friendly staff said they could do us a quick takeaway meal if we didn't have lot of complicated sides which would take a while to cook. We asked for chicken madras and rice - grateful of anything. They also threw in some poppadoms and pickles. rushed home to tuck in. Well felt I had to leave this review as it was GORGEOUS, the chicken was so tender and tasty and the sauce yummy and extremely fresh tasting.Thank you so much Jay and staff. We have used you a few times now and have always been very impressed. We have recommended you to family and friends and hope your business continues to do well in Pontypool, as the town desperately needs it. Please order from them, you wont be disappointed.
AJH0989 . 2020-01-21
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We've got a local favourite but couldn't be fussed going to get money so used Just Eat and Asiana.Always a punt when using a new place but actually super happy with the food quality and also that they did a beef Vindaloo curry.Wife said chicken Makhani chicken was amazing.Would recommend.
130KevinS . 2020-01-02
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I am a regular diner and take away eater.I have tried most Indian restaurants in the area but find Asiana to be the best. The food is truly fantastic with very friendly staff. Superb.
Brinley G . 2019-08-16
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We were staying nearby to Pontypool and needed a meal. We arrived at that end of town and saw Asiana and I checked out the Trip Advisor ratings and thought OK, we'll give it a go and were glad we did. The entrance isn't the most inviting but once downstairs we were welcomed and seated.The service was great and the food was EXCELLENT!
Vivienne M . 2019-08-04
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After deciding to eat only vegan food I asked what they could do. I was told that they would prepare whatever they could for me from scratch-the owner could not have been more friendly or accommodating.I have had several takeaways and visited the restaurant with friends and the food has been fabulous-the vegetable jalfrezi is up there with the best Indian meals I have eaten.(Pre-vegan and in India included).
Phil-Pontypool . 2019-06-07
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Ordered on just eat and delivered within an hour.Our first order from Asiana.Would like to say this was first class food from poppadoms to main course.Had used another favourite in Pontypool for years but quality had gone down hill. This wasn't the case for Asiana.Would thoroughly recommend and will be using again.
130KevinS . 2019-04-16
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Have eaten both takeaways and sit down meals here and always enjoy it. Lots of choice and food is always tasty. Owner is very friendly and always looks after us when we visit. Great local Indian!!
hannahjk25 . 2019-03-24
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This little place turned out to be quite a little gem ... very friendly owner and food was absolutely terrific ... so good we both ate there 3 times in 4 days ... great quality , well cooked authentic “Indian “ food ... as someone who travels every week it’s pretty rare to find somewhere where the quality was such a high standard ... definately. One of the top 5 Indian restaurants I’ve eaten at in the uk
tony-lynas . 2018-12-08
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Fantastic food, great ambience. Had a,family get together and loved it. Bit wet to sit outside! But looks lovely. Will be back again when we can.
Deanoespaciao . 2018-11-30
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Once arriving we were a little worried as there was no one else there but the deliveries were flying out of the door!
beccaevans17 . 2018-11-17
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Been quite a few times to Asiana and we've always had a great meal. Jamal is an excellent host and the flavours of the food is always incredible. Cant recommend it highly enough
Peter F . 2018-10-11
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Visited on my own whilst working away, a bit quiet but Tuesday nights usually are, plenty of people buying takeaway was a good sign. Sheek Kebab starter was very good, succulent with well accompanied salad and beautiful yoghurt based side sauce. Chilli Chicken main was simply outstanding, hot but not to the detriment of taste. Good naan bread. Kungfisher on draught made the perfect liquid.
jody b . 2018-10-02
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Absolutely thrilled with the service in which I received, the waiters and waitresses were very polite and the service was very fast! Will definitely recommend
_samwell2k2 . 2018-09-02
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I come to this place every week and never have I had a bad experience and may I day how fantastic the garden looking amazing to have a nice cool beer in a lovely outside area
Chad D . 2018-06-27
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We’ve been ordering delivery from this Indian for a long time but it’s not the best for vegetarians as it once was...
Teena E . 2018-04-01
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despite the rumours i have heard about this place i have always had a good eal here the place did go down hill abit when tam left but has since improved. This restaurant has always been a staple in pontypool and was the best when mr roof was running it.
celticpb . 2018-01-31
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Had a fab night tonight at Asiana. The food was spectacular with such generous portions and the staff couldnt have been more pleasant and accomodating! This is my new local favourite Indian and will be returning soon. Takeaways will be must too. The manager is such a lovely person , i wish them all the very best and every success with their new restaurant. Highly recommend.
karenah7 . 2018-01-27
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Ahora el restaurante llamado Asiana, la decoración, el servicio y la comida era espléndida. El dueño era muy atento y no podÃa hacer lo suficiente para nosotros, sin duda hacen más esfuerzo para una comida que entrega porque era muy agradable.
211Sallyp . 2017-07-17
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I visited here with a family of 6 for a evening meal and the food was excellent and the staff were so freindly and I would highly recommend this Indian cuisine.The staff made us feel very welcome when we arrived and we all loved the food and had a very enjoyable evening and we will definitely be going back here again and there is also large public car park at the back of the Indian cuisine for customers to use.
garad579 . 2016-04-06
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i was very happy with everything from the ordering the food to the delivery and most of all the food was very tasty and nice will be ordering from them again
Ian . 2015-11-07
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Was not enjoyable taste and smelt funny
Sam . 2015-11-01
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Pretty sure I had the wrong curry supposed to be medium but my mouths on fire! Arrived an hour late!
Angela . 2015-10-24
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Delivery was 25 mins late, they forgot one tub of rice ( which i paid for) And the curry was too watery.
John . 2015-10-24
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Great as usual would like to sincerely apologise for the phone call saying pilau rice was missing as It wasn't so very sorry many thanks
Christian . 2015-10-11
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Our food arrived at the time it stated. It was hot and beautifully cooked. We both really enjoyed it. Roll on next Friday for a repeat
Tippins . 2015-10-09
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The food was ok? had a mixed kebab the meat was very tough.... i was also a little disappointed that we never recieved any free pompodoms with the order which was over £20
Naomi . 2015-09-27
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Didn't deliver the food until 1.5 hours later, we had to call them multiple times. Promised refund which we never had. Awful service. Food tasted great although was stone cold.
Eve . 2015-09-20
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Have ordered twice. Good food. Recommend the Jalfrezi.
Jodie . 2015-09-19
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It was nice.. But the starter meat was hard and tikka masala was sweet. But over all we enjoyed it. Thank you.
Joel . 2015-09-18
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Food arrived on time and was gorgeous Definitely will order again
Tippins . 2015-09-18
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Had a longer wait than anticipated for delivery. But food was delicious and hot. The staff were very apologetic when we queried where our delivery was.
Rhian . 2015-09-16
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Excellent food will order again
Mike . 2015-09-08
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So slow on the delivery!! Shame as the food is lovely
carol . 2015-08-28
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Good food always well prepared and packed. Delivery time is always an issue. If the time on just eat is unachievable alter to suit the individual.
Luke . 2015-08-21
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Not only was the food immensely late.. i left a note in the order to send delivery driver round the back. Rang the take away to confirm he wont go to the front as i wont hear him. Rang again to chase up the order. Mentioned the back again.... and surprise...the driver rang the front door. Had no change on him. My lamb balti had exactly 2 pieces of tough meat. The rest was vegetables. Safe to say I wont order again.
stefanie . 2015-08-18
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Great food, attentive staff, not overbearing, very enjoyable evening, music played just at the right level for conversation.
Jackielstephens . 2015-08-18
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when the food eventually turned up over 1hr30 mins after it was ordered, it was stone cold, it was an incomplete order and it tasted absolutely disgusting,the only upside is i will not be re-ordering from here again! did i forget to mention the hairs in my korma!!
kelly . 2015-08-18
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lovely food i wont go any were else,always nice and hot and delicious
claire . 2015-08-16
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did not have naan breads ordered when phoned them up to let them know they sent the naan bread up about 3 hours later not happy
amanda . 2015-07-18
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Delicious food, a shame a few items missing! One portion of chips and the salad for the starter.
JohN . 2015-07-17
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excellent meal as usual. Delivered quickly, always correct! Great service.
kelly . 2015-07-08
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Not the worst curry I've ever had but considering my chips looked like they were floating around in chicken stock it was definitely up there with the worst. Grey chicken, soggy poppadoms and half an hour late too. Disappointing as I had ordered from these in the past and was happy with everything. Doubt I'd use them again.
Becki . 2015-06-27
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Very tasty food, exceptional value for money
Angus . 2015-06-17
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Never ever again will I order a meal from this repository of a restaurant. An hour and a half and I still haven't received our meal. - 5 for effort.
stephen . 2015-06-17
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Fantastic food and brilliant service. Forgot couple of things off order and were added no problem. Very very good, will recommend to all. Thank you.
Claire . 2015-06-14
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Waited 2 hours for delivery, food was cold they have said I will get my next meal free on next order, but haven't yet placed one! Not the best😑
Alisha . 2015-06-12
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Took 2 hours to deliver they refunded the cost of the meal but it was too late to enjoy
Mark . 2015-06-12
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Waited 2 hours for delivery and wasn't worth the wait
Vicky . 2015-06-06
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Lovely food. 30 mins late. The lamb rezala that we ordered turned out to be chicken, actually a tasty chicken rezala!
Pauline . 2015-05-31
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Put a specific comment in the box to not have onion in my rice and was totally disregarded and was full of onions totally spoiled my meal
Nathan . 2015-05-30
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Lovely meal but sadly half an hour late
Gina . 2015-05-02
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When our food eventually arrived, one curry wasn't a curry we'd ordered. They were both full of grease and had separated. And to top it off, there were some lovely black hairs in both curries!!! First time ordering from here, and it's safe to say it will be the last!!!
Sam . 2015-05-02
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This meal took over an hour to arrive , two phone calls blamed different reasons , when food arrived the driver said sorry and that they have added some extra starters and sides to say sorry , We got one pot of mint yoghurt and a pot of chopped onion extra .?????
Duncan . 2015-05-02
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Always nice hot food and delivery always on time will be ordering again 😊
claire . 2015-04-24
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Brad Kirby here ye safe best Indian I ever had but I was so stoned so it could've been shit but trust me or was fking all over it!!
brad . 2015-04-24
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ordered through just eat and it turned up really quick and food was spot on. would recommend
amanda . 2015-04-21
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Brilliant food. Well recommended
Mr . 2015-04-18
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Stunning food and excellent service
Karen . 2015-04-11
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Quick delivery and meal was very tasty. The best indian I've ordered on just eat yet.
Aaron . 2015-04-11
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Awfull takeaway. It was inedible. Chicken chewy. Veg not fresh tasting. Ate 3 mouth fulls. Very poor
aaron . 2015-04-10
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Delivery was 40 minutes later than the just eat delivery estimate. However, the food was really good! ! We would use them again.
JohN . 2015-03-28
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Once again, my delivery estimate was "7:35"....now, nearly 8 o'clock and I'm still waiting for my bastard food! i'm fuming, i would put a star rating on your food quality but i wouldn't know what it's like as i haven't even ate it yet!
Megan . 2015-03-27
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I am a regular customer of this indian cuisine and I thoroughly enjoy their food. However, their delivery timing is appalling. Our food is constantly late, causing grief between family members. If this were to be sorted I would be forever grateful. I always tip the delivery men (and women...not to discriminate) and so I do not expect their "delivery estimate" to be very off. Thank you!
Megan . 2015-03-18
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Chips wasnt cooked properly, chicken was tough and bread was soggy.
Sarah . 2015-03-07
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Great tasting food and good quality chicken. Really nice. We have been ordering from this restaurant for a few years and find it really good value for money. Staff are friendly and polite. We will be back!
Amanda . 2015-03-07
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As always great food. Delivery a little slow but well worth the wait!
Amanda . 2015-02-21
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Nice meal, good portions but they forgot the free bottle of fizzy drink! Will still order with them again!
kelly . 2015-02-14
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Food was sooo tasty Was my first time ordering Besssstttt food ever ,fresh and nice smell I will try again
Leo . 2015-02-13
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disgusting food nan bread stunk strange and onion barghji was horrible did not taste like anything ive had before waste of 20quid and didn't have pompudoms that we paid for all in bin will never order from here again don't waste ur money cutney pot all they way !!!!!
kathryn . 2015-02-10
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best india around food is lush and the people are kind and friendly
cherrie . 2015-01-13
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Fabulous meal. Look forward to the next one!
Pauline . 2014-12-21
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The food was superb, delivery a bit later than requested but apologetic delivery driver and the food was still nice and hot. Would highly recommend, the best I've had.
Lisa . 2014-12-07
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45 minute wait AND almost an hour late. Phoned to ask why and was told it had just gone out. Clearly lying, food cold and burnt popadums. Avoid like the plague!!!
Robert . 2014-11-15
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Was nice when it arrived but was over an hour late. When I rang to chase they were pleasant enough, but when I order something for a timed delivery I like it to be on time.
Richard . 2014-10-29
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Simply the best Indian Takeaway in Torfaen and now they deliver. happy days indeed. Superb Madras thank you!!
Simon . 2014-10-25
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Ordered the food at 7:10 and it arrived at 8:50..... As nice as it was when we rang to complain we were told it was busy. It's unacceptable to wait this long for delivery and I would never use them again
ClaireW323 . 2014-10-11
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As lovely as the food was I was very disappointed with the delivery service, the food was ordered at 7:10 and arrived at 8:50
Williams . 2014-10-11
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Lovely food, although it was half hour late on the delivery time. It won't put us off ordering again though as it was good quality food and really reasonable price.
JohN . 2014-09-13
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Normally if a delivery was a full hour late I would never order from the establishment again, however, such was the quality of the food I will be ordering again to check if the wait was a blip (it was a Friday after all). Quality, flavour and execution faultless, delivery time lamentable.
Matt . 2014-09-05
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We regularly visit and order take away food from this restaurant and can highly recommend it. My personal favourite is the chilli chicken tikka masala - can't be beaten! Staff very friendly and meals cooked as spicy or as mild as you want.
Janey P . 2014-08-29
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Lovely meal really enjoyed but the delivery time was over an hour and had to ring and chase but it was Saturday
karen . 2014-06-07
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disappointed this time around, peas in the rice were a bit hard and the lack of chicken. normally i have excellent food from you but this time it lacked quality. sorry
Owen . 2014-05-09
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Food was good but delivery not so , ordered at 9:20 with a delivery time of 10:20 , food arrived at 11:00
chris . 2014-04-25
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Lovely driver and the food tasted fab. Just what I needed after a lousy day.
Sophie . 2014-04-13
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Usually great food but was a little disappointed this time - not as flavoursome. Delivery was 35 min later than 55 min estimate (1hr 30 in total) and link wasn't updated. although delivery person was pleasant, they didn't offer any apology for the late service. I will order from here again as hopefully it is a one off and I have enjoyed the food in the past
Nicola . 2014-04-13
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Este restaurante y pizzerÃa fue recomendado por un representante y era muy agradable una vez dentro del tiempo húmedo. El sótano elegante zona del restaurante estaba bien distribuido y impecablemente cuidados. Una acogedora mesa de esquina fue seleccionado. una jarra grande de agua fresca y una copa fue buscaron tan pronto como se establecieron en la mesa junto con el menú de platos. El servicio fue oportuna sin ser apresurado. Mientras que sábado comiendo un número constante de llevar los patrones iba y venÃa.
Brassed_Off_Jynxed . 2014-04-07
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i got ill off the food was being sick for two days straight food tasted watery really dont recommend
abbie . 2014-03-23
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Really nice meal. We are regulars now using the just eat app and every meal has been fab still hot and delivered when it says if not earlier. Will continue to use and no problems recommending
Tippins . 2014-02-07
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Meal was ok, couldn't work out why there was prawns in my pilau rice though. I would order from this take away again for convenience.
Andrew . 2014-02-01
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Excellent as always, just a little late but not excessively. Very nice too ??
Pauline . 2014-01-03
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tenemos intención de probar el restaurante ya que hemos tenido comida para llevar antes y me pareció bonito por dentro. Asà que cuando un reciente folleto llegamos a nuestra casa publicidad comprar uno consiga uno gratis en las comidas los domingos y miércoles fue el empuje que necesitábamos! muy impresionados con nuestras comidas. Un montón de comida y muy sabrosa.cada uno tenÃa un curry diferente y todos disfrutamos de cada uno. Es sólo un pequeño comedor pero mucho espacio en nuestra mesa, no sentimos sardinas. También puedes llevar tus propias bebidas asà una ventaja añadida para llevar su propio vino en vez de los precios desmesurados muchos restaurantes. en general, una noche muy agradable y sin duda volveremos.
welshyh . 2013-10-03
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Arrived exactly when due.. Best chicken tikka ever. Portion of chips added for some reason, weren't ordered. Very kind though. Cheers guys ?? We will be ordering again soon.
Pauline . 2013-09-21
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meal was lovely but arrived 20 minutes late with no apology or explanation, also the delivery person was unaware that I had already paid, had to be advised to look at the delivery note to find this out
Mrs . 2013-08-24
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The food was delicious and delivered over 25 minutes ahead of estimated delivery time! My wife and I have ordered here multiple times, the service is excellent and the food is always cooked perfectly. We are very happy customers!
Zack . 2013-07-31
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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37 Opinions
Had a bad experience a week ago with order not turning up but owner messaged me and apologized directly and offered us 40%off next order to try them again and I was impressed this time. Bit of a hiccup with ordering on phone at start with order and address being wrong but they phoned me to make sure it was right and we corrected it. Food arrived quickly and was very tasty. Glad we gave u a 2nd chance and thankyou for the apology.
chickencurryriceHad a bad experience a week ago with order not turning up but owner messaged me and apologized directly and offered us 40%off next order to try them again and I was impressed this time. Bit of a hiccup with ordering on phone at start with order and address being wrong but they phoned me to make sure it was right and we corrected it. Food arrived quickly and was very tasty. Glad we gave u a 2nd chance and thankyou for the apology.
chickencurryrice