Nº 509 in 741 in Greenwich
Nº 9 of 19 Pizza & Pasta in Greenwich
Opinions
Pizza Express is a large chain and the standard is consistent throughout the chain. Each building is different. Menu refreshed regularly.
StephenCr0ss . 2024-01-19
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Second visit here. We came with a large group (9 children and 4 adults) for my son and his friends joint 14th birthday party. Despite it being busy due the the concert on that night the member of staff welcoming couldn’t be more helpful and quickly found us a table for 8 and table for 5 close by. Exactly what we wanted. The waiter was quick in offering drinks and taking our order. We had a cake with us and the waiting staff were more than happy to take it and prepare it with candles etc. The food arrived quickly, exactly as ordered and was delicious! Not a thing left on plates. The waiting staff then turned down the lights, bought the cake out and joined in singing happy birthday! The boys absolutely loved it! Could not have asked anymore from any of the staff who went above and beyond. Friendly, efficient and absolutely nothing was too much trouble for them!! An absolute credit to your company! This will now always be my go to restaurant when visiting the o2! Thanks so much!!
Libs081082 . 2023-10-15
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Excellent service from Guido our waiter. Food great and quick despite being busy all of party were extremely happy
224sharone . 2023-10-04
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We popped in to this Pizza Express after enjoying the 'Up the O2' experience. We had tried to book online but there were apparently no tables available at this time, we were very pleased to find that this was not actually the case. Our waiter Guido was very attentive and took our dietary requirements seriously and was very knowledgeable. There were plenty of gluten free choices, most of the pizzas could be made gluten free and there was also a gluten free Peroni Having heard disappointing stories about gluten free pizzas we were pleasantly surprised by how good they were. The food was good and service was great. We will certainly be back to Pizza Express
Sarah P . 2023-09-16
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Speedy service before Roger Waters' Final Tour. La Reine and Pasta. Just fine. Crowded and noisy, but hey, it's the O2. Good service. Hayling Seagoon
haylingseagoon . 2023-06-06
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Went to Pizza Express prior to the Darts at the O2. Excellent service from Georgia. She was friendly, helpful and a credit to Pizza Express.
Coastal31451091381 . 2023-05-26
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My daughter and I chose Pizza Express to have a pre-show dinner. Predictably the venue was very busy so we were delighted to find that the service was excellent. Our waiter Lewis was attentive, pleasant and didn't make us feel rushed at all despite being busy. It was a lovely start to what was a great evening. Thank you Lewis.
305aileenh . 2023-04-30
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We sat down to have a meal. The waiter comes over obviously fed up and when we ordered, she told us that “the waiters have been here since 9”. She repeated that 5 times before we stood up and left. While I respect it was quite late, I would expect to be made welcome in a restaurant that we were paying to eat in. After we walked out we went to Ask Italian where, despite it being the same time, the staff were lovely and welcoming.
sammyg750 . 2023-03-07
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Busted to try and get a largish group to be seated. We’re initially sent away as they said no reservations and only accepting walk-ins from midday. Returned and were sent packing claiming they were full. It was empty except for a one children’s party. The Manager was rude, dismissive and showed zero customer service care.
MrsGForce . 2023-01-21
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Had to sit outside as they did not want to let a wheelchair user inside which was disappointing but I agreed to it. A little cold at this time of year despite being sat next to a heater. The food was all good - on a par with Pizza Express elsewhere. The servers were all helpful and efficient despite being busy.
Travellingonwheels . 2022-11-25
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A family visit to the Pizza Express in the 02 at Greenwich. Great food and good service. You can always guarantee quality at Pizza Express no matter which restaurant you visit.
LJA74 . 2022-09-04
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Food was great and our waiter Noelia was very polite and helpful and made us feel welcome. The dessert was the best part that I ended up ordering more.
ladyb211 . 2022-07-23
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Very busy in the 02 before Diana Ross show, but attempted to get a table for two in Pizza Express about 5pm, was shown straight in and drinks order taken followed quickly by food order. You can see them making the pizza’s so know everything made to order, restaurant getting much busier by the minute, but staff were efficient and friendly. Pizza’s were delicious and beer cold! After about an hour we paid and left and the queue outside was 30 deep! Advice…go early!!
dinnerladyontour . 2022-06-24
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Visited the pizza express at the O2 last Friday evening, it was really busy, but we still got a friendly and welcoming greeting at the door, we were given a few sit choices, settled for the bar, where we enjoyed a drink and a few bites to eat. Fantastic service all around, despite being busy, we were very well looked after. Will definitely recommend it and visit again!
660angelicau . 2022-06-13
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Hi excellent service from Noelia tonight. Thank you it was very attentive and exceptionally friendly. Considering the number of covers you were excellent. Gluten free was excellent. Cheers guys you are the never fail option we always go to.
LesA1969 . 2022-06-11
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Visited the O2 branch of Pizza Express with the family on 9/4/22. Ordered the salad Nicoise and 2 childrens meals. One word for the salad- Pathetic. Didn’t even attempt to taste it, returned to kitchen immediately. They charge £13 for this. When the childrens deserts arrived, we asked for a smaller spoon as we were provided with adult spoons, we were told they didn't have any clean teaspoons. Unacceptable, wont be returning. ,
209na . 2022-04-09
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Went on new years eve lunch time with 2 young kids. Interfaces with about 5 different members of staff and they were all excellent and very friendly. Restaurant was full so I was impressed by the staff professionalism
Rory M . 2022-01-02
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Amazing service today by Florsela (I think that was the lovely ladies name it was written on a card). Great food, no wait for a Friday night. Excellent :)
ebees98 . 2021-12-03
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The food tasted nice so overall an ok experience. The service was shocking. All the staff stood together, the staff were rude when asking for the bill, staff had friends in the restaurant so were eating off their plates, the staff didn’t clean the starter...
Jenwale . 2021-11-20
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Staff at this Pizza Express are great and my gluten free pasta was delicious! It is great to find lovely gluten free options when out and about.
501anelyc . 2021-08-23
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Ridiculous service, extremely slow in service. Not a right place for weekend. They need to focus on customers at every corner of the restaurant
kukdee . 2020-03-07
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Ate here whilst waiting for the afternoon set of Disney on Ice. We used the O2 voucher - we were pleased to know you could use this on event days, which is great. We were sat quickly and despite the food being a bit longer...
302mollys . 2020-01-19
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We really enjoyed our meal here. Very expensive, but we had a voucher. Got told we could use our restaurant choice card at the start, at the end we got told we couldn’t use it. Head office customer service rectified and looked after us.
Cerys M . 2019-12-12
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Great service as always at this pizza express. Great food and swift service. Staff were excellent too
AlexCullen10 . 2019-12-08
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We are going to the O2 a few times of the year and most of the time we go to Pizza Express for Dinner. It is uncomplicated, service is always good and the food is of good quality. Good place to chose before your event...
559tobiasr . 2019-11-26
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We placed our order at just before six this evening and when our drinks arrived a few minutes later we assumed that our meals would follow. Wrong. One hour later and nothing, in spite of my having asked our waiter 15 minutes earlier how much...
Jenny T . 2019-10-25
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Quick family lunch. Service was slow considering the place was empty. Staff didn’t seem particularly happy to see us so didn’t feel welcomed. Food was ok though and as expected from a Pizza Express. O2 voucher made it worthwhile.
Elbows29 . 2019-08-27
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Had lunch with my husband and two young kids, we were shown to a table, no one came to take our order, after waiting 20mins we had to ask someone to take our order. The restaurant was not busy, the waiting staff were just standing...
Dixie N . 2019-08-03
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I had an awesome exerience at pizza express O2. The Margherita pizza was great, and the service from Myron was exceptional. Smile on his face throughout his speedy service. I highly recommend pizza express O2 to all who want a 5 star pizza.
Prashay P . 2019-07-08
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Looking for something to eat after a concert we found most places in the O2 were closed. Pizza Express was almost empty and we were quickly shown to a table, our order taken and within 10 minutes we had our pizzas. Thereafter the restaurant quickly...
David S . 2019-05-29
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We are staying in the Docklands area. Fancied a wander so caught the tube over to the O2. Found pizza express. It was empty and this was 6.30 on a Tuesday night .. Waitress very polite and friendly. She allowed us to sit anywhere we...
71curlybear . 2019-05-22
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My pizza arrived cold however my friend was lovely. Both ordered biscotti cheesecake lovely but no cutlery to eat with and no milk came with hot drinks had to chase our waiter.
503772Claire . 2019-05-09
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I’ve never written a negative review on Trip Advisor but I was just so appalled at the service at Pizza Express at the O2. Six of us popped in for dinner after the NTA awards at about 10.15pm. We generally found the service substandard as...
Rads92 . 2019-01-23
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Despite the fact that the whole Arena being packed. We got in the queue for pizza express. After 20 mins we were taken to our table after being warned that it would be about 30 min wait for food. We didn’t mind and I am...
jaiynne . 2019-01-20
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Me and my dad visited here before the NBA at the O2 and I have to say the food was wonderful. The fact that our starter and main came at the same time did not bother us in the slightest. Both pizzas were brilliantly cooked...
tomhutt12 . 2019-01-18
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I take my hat off to PE. The consistency of their offering works. The service we received was excellent. Attentive and appropriate. The food was fresh and delicious. The cost was OK too. For the needs of a hungry young family it was perfect.
280DavidA280 . 2019-01-07
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We needed a meal before a concert and thought we would go to the Pizza Express restaurant at the O2. It had been quite a while since we had been to a Pizza Express, having been regulars in our home town. We were more than...
PJA0705 . 2018-12-11
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Six of us had dinner here before a concert. Despite it not beingoverly busy, we were told that there was a half hour wait for food. As we had loads of time this was OK. However, when the food eventually appeared, both of the 'vegetarian'...
Chris T . 2018-12-07
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My mate and I had dinner here before seeing a concert inside the O2 and we enjoyed it. The service was slow but it was busy. They managed to get one order of dough balls confused and put two orders on the bill for neither...
MFC31 . 2018-10-24
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We visited the restaurant last night before going to see Michael McIntyre. We arrived 3 hours before this was due to start and thought we had plenty of time. On arrival we we’re told there was a half an hour wait for food, which was...
Charlotte2012 . 2018-10-15
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Me and my friend visited this place last week and the place was fully packed however we got a chance to sit in side. Our waitress, Asian short lady who was so friendly and attentive even in that busy time. Took our order very calmly...
AKStuart . 2018-09-19
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Originally worried that it would be busy and we wouldn’t get a table as we turned up before seeing a concert at the O2, however we were seated inside straight away. Our waitress was v friendly and didn’t rush us to order. We took our...
Sian M . 2018-09-16
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When out for a trip to the movies we decided to use a deal from o2 Priority at Pizza Express. Staff were friendly and knowledgeable about the coupon- we had no problem at all scanning the code from the app for money off our bill....
CAmzn . 2018-08-14
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This branch is in need of a new manager! • The restaurant was practically empty and yet staff couldn't seem to attend to their tables! • Our shared starter never arrived- we weren't apologised to when we pointed this out. • Our pizzas arrived with missing ingredients-...
cr0ssedkeys . 2018-08-07
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Service very poor here. Slow to get seated, and slow to get orders placed. Surpising - it wasnt actually that busy and staff didn't seem to be working that hard. My food turned up, was quickly snatched away from me by the manager and given...
mattfrost216 . 2018-07-29
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After having a lovely evening climbing the O2 with my boyfriend we decided to get some food before heading home- we had pizza express vouchers as we regularly eat there. it was around 7 so not particularly busy, we stood at the entrance by the...
corall926 . 2018-07-23
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So we went here in May 2018 and gave it a really poor review. We love Pizza Express so decided on our latest trip to the O2 to give it another go, if it wasn't busy. Lucky for us there were only around half a...
Ruth M . 2018-06-18
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We had Dinner with my boyfriend the service was really slow and the restaurant was not busy..less staff, they not friendly...never again...
angelofdreams . 2018-06-16
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Went here for a pre-show dinner. Have been here several times over the past few years but I'm sorry to day, this will be our last visit. Yes it was busy, but the miserable staff appeared to just have given up even trying. No smiles,...
Ruth M . 2018-05-06
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This place seriously lacks customer service. Walked in, wasn’t acknowledged (despite it being almost empty), took forever for the food to arrive and it wasn’t great - my salad looked like a Tesco bagged salad, then even longer to gain any more attention from the...
Katie M . 2018-04-27
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We visited the restaurant at 21-22 Barrett Street, St Christopher's Place. The welcome was warm and friendly, the staff fast, efficient and attentive. The food quality was as high as ever and the portion sizes as expected. Prices reasonable as always. Well worth a visit.
997kevins . 2018-02-23
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Came here to get a bite to eat after a show. We were led by a door lady with glasses and dark hair to a partially inaccessible table of 4 and the miserable door lady left us and walked off. I had to move a...
601damieng . 2018-02-17
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We have been regulars at this restaurant since it opened some years ago. Food was always good which made up for any slow service. For a pizza restaurant, Pizza Express has always been a little pricey but then one expects good quality. Not sure whats...
Tanya606 . 2018-02-04
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As a treat for the family we went up to London to have a fun day out. We were exciting about seeing The O2 and decided to eat at Pizza Express, one of our favourite restaurants. When we entered at 11:40am we were told by...
RoseH69 . 2018-01-12
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Staff always friendly and fast service but food is a let down. Its fresh and you can tell that but the pizza is always so boring tasting (i think) I tried the vegan option pizza with artichokes and violife 'cheese', it was so bland and...
303tiah . 2018-01-09
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I have previously reviewed this restaurant and wanted to update. They do not accept the Veterans Rewards for Forces card any more. They did last time I visited. That said good service and pizza.
Loftie1 . 2017-12-14
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Well I usually love pizza Express, tasty food in a pleasant atmosphere. But I’d suggest you avoid the one at O2. I suspect that as most people are just looking for a quick bite before a show , they don’t have to worry much about...
SteveP553 . 2017-12-10
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Being regular concert goers, this has become our eatery of choice. Food is very tasty. Menu caters for all choices & we even managed 3 courses before going to see the Killers. Attentive waitress offering the right amount of assistance. The only downside to the...
Chenin62 . 2017-12-02
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I have been in this place couple of times and always left happy and satisfied. Great pizzas and pastas and even better service. Last time me and my friend we were served by Beata who were just brilliant and very professional. Recommended some yummy food...
Alina05021955 . 2017-11-17
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We chose this as we had the O2 Priority Moments offer of £5 pizza. Went quiet a while before gig & offered a terrible cramped table for 2 which we declined as there are too many tables shoehorned in however there were tables outside which...
PapaYM . 2017-11-07
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Just eaten here. It is quite a busy place, but then we are at the O2 so we expected this. However to deal with this they have crowded too many tables in, result is there is too little room to actually move . This was...
katharine c . 2017-10-30
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We were at the O2 for a show so of course were pressed for time. There were queues at many restaurants and Pizza Express had a shorter queue so we thought we’d go there, as we love the food. We were greeted as soon as...
139debip . 2017-10-19
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We were sat very quickly and then waited and waited, I approached the manager who less than helpful. Then we asked a waitress to take our order, she said it wasn’t her area but she did begrudgingly. Food, nothing exceptional.. been here, won’t be returning
96mandyh . 2017-10-17
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We arrived at the O2 before the event in arena and the whole O2 we extremely busy. Despite it being so busy the service and food were both great. Would highly recommend and would happily return.
MissieMel . 2017-09-15
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Myself and 3 friends visited after a walk over the 02 roof today. We were feeling hungry after this event so visited P.E. inside 02. Did not disappoint. Got a table no problem although on on event day I guess we would not be so...
T6096DOjulieg . 2017-09-03
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I love Pizza Express so I was excited that I could use a voucher. I visited early afternoon with another adult and two teenagers. We were not greeted on arrival and left standing which is very unusual. It was very empty though so we picked...
Chatteringbirdie . 2017-08-28
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Recently visited the O2 for the Star Wars exhibition and got a 20% discount voucher for several local restaurants, choose Pizza Express and was not disappointed. Friendly staff and a decent choice of food. We had a spicy chicken pizza, very nice.
Stato71 . 2017-08-14
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Great menu, friendly staff, clean, ideal for somewhere to eat before going into the O2 arena although go early to beat the queue's
samf1992 . 2017-08-10
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We typically have had good experiences at other Pizza Express restaurant and went to this one for a quick bite before a show at The O2. Turns out that our order must have got lost in the shuffle because it took ages to get served!...
rob_kayne . 2017-08-01
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The goats cheese and red onion pizzas are really good, great choice of pizza and staff are nice and friendly, would recommend going here if you want a good pizza.
Alison B . 2017-07-11
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My friend and I had the most touching and heart warming experience at Pizza Express O2 on Monday before the Take That concert. The lovely smiley waitress recognised us from the previous week when we turned up 1 week early for our Take That gig...
Nina M W . 2017-06-14
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Had meal last night before Take That concert. Small queue but was seated quickly. Very friendly waiter. Food was great and was able to eat in a relaxed non rushed way. We ate early so time was not too important.
JuniperM . 2017-06-08
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It is now hard to say that Pizza is not an English cuisine, may be it is not anymore. Quick serve, cooked to perfection and taste, Pizza Express is standard.
anuradha2013 . 2017-05-31
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Decided to have some eats prior to the Maiden gig. We decided on pizza, and this place was just there! It was busy as you might expect, but we were seated quickly and the waitress was very friendly. Ordered drinks which came quickly, and were...
RussShaw . 2017-05-29
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My Son has visited here twice with his Girlfriend in the last year. Both times I must say the service has been appalling. I'd given my Son discount voucher references online and both times the amounts were not deducted. First time, he was given the...
KatieJ0 . 2017-05-28
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Where to start on a frustrating experience... My sister & I waited to be seated as instructed, however the staff inside carried on their personal conversations, completely ignoring us so we walked away initially, then we decided to give it another chance. Eventually we were...
Kerry1adams . 2017-05-04
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We visited whilst at the O2 for a concert and were surprised how efficient and polite the staff were despite the massive queues. The food was the quality you would expect from a Pizza Express apart form the fact that the menu was scaled back...
Noblefamily1966 . 2017-04-23
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We needed somewhere to have dinner before the World Cup of Gymnastics at the O2. This Pizza express was lovely, the staff was very friendly and assertive, we were shown to out table as soon as we got into the restaurant and our order taken...
sarahadams1410 . 2017-04-10
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Waited over 10 mins to be served and that's after asking twice to be served. Wasn't even too busy so absolutely dreadful service.. child's doughballs not the best... main course still to follow, not a great start.
stannie0118 . 2017-03-31
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Whilst visiting the O2 with my eldest daughter we decide to eat at Pizza Express (other restaurants are available). Although very busy once you get seated you can't fault the service. I don't normally go for pizza houses but my daughter loves them. I had...
511douglasd . 2017-03-12
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I pitched up at 1700 wanting a table for one in a rammed restaurant. This is always the restaurant equivalent of being a leper - so I was surprised to be seated straight away. Pizza and a beer (no starters) served hot and fresh within...
shatterhand55 . 2017-03-10
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I had just been up on the o2 the and had an appetite, from the get go staff were very accommodating, wide selection at a reasonable price and very tasteful in taste and presentation. I had only intended on a starter and main meal at...
Lee J . 2017-01-28
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Excellent experience. Staff were superb and very efficient and attentive. I was at the NTA awards and visited Pizza Express for pre-show meal. Very good restaurant, great atmosphere about the place and first class staff. Can highly recommend.
Derek W . 2017-01-27
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Siamo andati in questa pizzeria per caso e siamo rimasti abbastanza soddisfatti della cena. Il locale offre un buon servizio,...
Hanamichi2385 . 2017-01-18
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Pizza Express are consistently good in their service levels and food quality. Great for both young and old alike. The staff were fast efficient and friendly and made Sophie feel like the Princess she was ahead of her birthday treat to Disney's Frozen on Ice....
997kevins . 2017-01-09
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We queued for ages as was quite busy, although it was visibly obvious that there were plenty of free tables but they had not been cleared so could not be used. A male staff member came out to place menus in holder and dropped one...
Debbypink1 . 2016-12-30
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The only reason we have given 2 stars is because the food was ok. It was busy, however, it is a busy place so maybe it should be handled better? We waited to be seated for around 35 minutes, and then waited a further 20...
jan14d . 2016-12-29
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My cousin and i were going to a gig and chose pizza express to eat as we expected it to be quick. However it was 30 minutes before we were asked if we wanted drinks or anything. The food was fairly quick, but we sat...
bethbell100 . 2016-12-16
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Went to the O2 for a show, decided to try the Pizza Express, Would we get in with a wheelchair on such a busy night ? Yes was the answer , really cannot fault the way the staff got us to a table and looked...
Shirley S . 2016-12-11
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Atendimento rápido, e com boa qualidade . Lugar sempre lotado, dentro do O2, Tem outras opções alem da famosa pizza....
Katifruca2016 . 2016-11-27
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While attended the ATP Championships over several days at the O2, I sampled this location of Pizza Express. Previous experience at other Express locations has been good, particularly as this chain offers gluten free pizza. As this location was especially busy during the ATP tournament,...
KLE2013 . 2016-11-27
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Because of the venue we were unable to book. That's said, our visit went well and as expected. We'd got there for when the restaurant opened and was seated straight away. We all enjoyed the food, piping hot lasagne and pizzas. Very nice no problems
KirstyCLG . 2016-11-21
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My partner and I entered Pizza Express at the O2. My partner is disabled and in a wheelchair. I would like to start by giving credit where credit is due. The Manager was very polite, accommodating and friendly. The food that was served to us...
Connor M . 2016-11-03
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Finally getting round to writing this review and been looking forward to it. So my girlfriend and I both have cineworld cards so are in the O2 very regularly and since we moved to London 4 months ago, we got a tastecard because who doesn't...
neila953 . 2016-10-21
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Great service very friendly staff. Even though a Friday night they honoured the Veteran discount card. Pizza and wine always good.
Loftie1 . 2016-10-17
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Pizza é boa com borda fina e massa fina, recheio normal. Gostei muito, se pudesse comer todos meus fins de...
moidanjr . 2016-09-30
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Went on a trip on the Emirates Skyline, after went for a wander round the O2 as never been before. Was impressed and stopped for a bite of lunch as we like Pizza Express Service was great Restaurant spotless Good was good No long waits...
SteveandVince . 2016-09-28
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I love pizza express however I feel compelled to review this one. We visited before a show at the O2, 5.15pm and the restaurant was quiet. The chairs were a disgrace to the Pizza Express name. None of them had been cleaned. We even looked...
roserose3 . 2016-09-16
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Good meal, slightly reduce menu so they can get people through before a performance. Attentive but very busy team. No issues. Would be nice if they accepted he voucherclouds discounts though on event nights.
LEEGRIFF83 . 2016-09-10
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Evening family meal, food came super fast and was hot. Small misunderstanding with an order which was rectified so quickly and with apologies. I like restaurants that understand the customer and when there are times you want to arrive, eat, pay and leave having enjoyed...
Koll . 2016-08-20
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