Pizza Go Go in St Albans

We didn’t receive one of my items and was given something we didn’t want

Food was left at my door with no way of me knowing it was there no knocking or doorbell etc 2 hrs in and I check outside to find it laying there cold as ice and rubbery as ever

Pizza was cold I could only eat a few slices I only ordered as oven not working otherwise I would've heated it up everything else was fine I'm sorry for causing any inconvenience but if you can't even heat a pizza properly then don't or make them smaller.

Amazing. I messed up the order and it was all sorted with a quick phone call.

The food was on time. But it was chilled. Even when I was handed the box, I asked why the box was not hot. He said don’t ask me and walked off. Tried calling and just rang and rang

Decided not to eat here in view of the Food Hygiene Rating score of 1 out of 5 dated 19/09/2023 stating Major Improvement Necessary.

Was due between 1830 and 1850, turned up past 1900 was cold and soggy

I ordered in the early hours of the morning and the food did not turn up so I ordered from a different restaurant and then the food turned up about 10 hours later

Been using for over 10 years but the last several times have been really dreadful. Last nights was the worst. Not only was it late and cold, half the topping ingredients were missing. I don’t know if you are under new management or what has happened but I shall be spending my money elsewhere.

Awful pizza burnt! I would put zero stars if I could

quite okay. best if u eat when its still hot. i asked no onion but they put it, but its okay. maybe they forgot it

Driver didn’t knock left food outside

I’ve ordered for this Gogo pizza branch for years and always been really happy. Best value pizza in the area & never had anything but a great pizza.

Absolutely love Pizza GoGo in St. Albans! The quality of their pizzas is consistently fantastic. The crust is always perfectly crispy, and the toppings are generous and flavorful. The staff is friendly and the service is prompt. It's become our go-to place for delicious, satisfying pizza. Highly recommended!

Amazing staff amazing food especially the guy by the name of rafay is very nice

very good service! Very polite, good quality, good price and on time. Highly recommended to try 👍Thanks

Great quality good taste recommended

Great taste, Good Staff. I had a really good experience. Their Gogo Special one is too tasty. I’ll be ordering again soon. 🤗😍

Was missing half the food that was ordered

Tasty and hot food. Very fast delivery, delivery guy was super friendly.

Didn’t knock - food was waiting outside for an our.

Good delivery and really good food

Lovely Pizza, delivered 3/4 of an hour early. Happy days!

1.5 hours for a 7 minute journey. If you want to eat your food before you die of hunger please order from here. If you want to eat in a reasonable time choose another restaurant

The driver wouldn’t bring it to the door, he pretended to not understand us.

Pizza was cold I called 15 times no answer no point ordering from here unless you like being treated like an unimportant customer their service to me today has been subpar which in all my time spent ordering here has only happened one other time. Look guys please next time don't make me wait like a dog and if you do at least answer the phone what kind of business you running speaking of runs don't eat the meatballs you'll be signing ring of fire by Johnny cash

They didn’t deliver to me so I have just paid money for some random person to eat my food!

the sizing and quality of the pizza for the price was ridiculous. it was tiny, half the toppings had come off.

I’ve ordered twice now and asked for garlic and Herb cheese stuff crust and It didn’t come with it

Amazing pizza! Just what we needed at 2am after a big night out. Called up to confirm order and they were very friendly and polite as was delivery driver. Pizza and side arrived hot and was very tasty

Was cold when it arrived , took longer than expected and have had issue from this restaurant before.

They sent the wrong pizza but I believe it was an honest mistake

poor service over the phone not whiling to help

Ordered two pizza and garlic bread. Both pizzas had burnt ham and cheese was cold on both. No real taste to either and doughy and completely tasteless. Garlic bread was cold and soggy. Complete waste of £30 and won’t order from here ever again. So dissatisfied

the pizza wasn’t good at all and was soggy

The pizza was disgusting won't order again

Great pizza, especially good for me as I work late, always delivered on time if not earlier and good tasting. Highly recommended.

Once again, it was incredibly late and they burnt pizza as well as sending the wrong wings. It's not worth ordering from them even if they are the only option

Delivered on time but food was over cooked

Order received very late just for everything to be a burnt to a point where it isn't worth eating

Absolutely delicious this time I got exactly what I ordered amazing taste and great value. Cheers bruvs

The worst place to order from. Food is always luke-warm and after waiting 2 hours for the food another time the driver just never came. Would never come here again !!!

Absolutely delicious I highly recommend this restaurant as the pizza is better then any I’ve ever had.

Ordered wtwo chicken and mushroom pastas. It Was absolutely disgusting and bland. Tasted like hospital food. It didn’t even have any salt. Called up the guy was extremely rude didn’t listen and cut the call off. Called at 21:42pm. He said just because other customers haven’t complained so me being the first he won’t do anything about it. Also admitted this pasta comes frozen and all they do it warm it with cheese on top. Will never order from them again. Food was just as vile customer service

Lovely pizza, we always get our pizza here

Horrible pizza all ingredients where dry the garlic bread with cheese was just as dry as the pizza was disappointed with this order

I had one hiccup with a previous order but was sorted so quickly I gave them another chance and literally had the best food delivered so quick absolutely delicious and hot and I’ve just ordered again

A very nice pizza, even looked tasty, before I tore into it!

These guys were so rude. Food took ages.

The pizza was cold. Lasagna was nice. I wouldn’t order again.

If I could give zero I would. Ordered via just eat. Waited 40 mins, called the restaurant. They claimed they had “tried to call me” Which they hadn’t, told me they could send out another order in 30 mins. No apology. Total joke

The mozzarella sticks were burnt so was the pizza and stale

Ordered two pizzas both came dry and burnt

Shocking pizza in fact it shouldn’t even be allowed to use “ pizza “ in their name ! Utter slop !

I always order the same things and I can honestly say that it gets better and better absolutely amazing fresh quality. The sauce to meat ratio is perfect the chicken strips were moist it was lovely. Thanks guys well done. Xx

Always there when I need them Late nights only pizza available Good food well cooked and nice portions. staff professional I'm a regular and would recommend go go st albans

Good food but the garlic bread was a bit burnt and the chicken in pasta did not taste that nice overall ok

Pizza was really great! chicken bites weren’t the best.

Unfortunately, it was not clear before I placed the order that it was going to take an hour to deliver the food. On top of that it took nearly two hours for the food to be delivered at which point it was cold. When i called the restaurant to check on delivery after the first hour, they said they were short staffed, but were not limiting the orders they were taking. Food quality was ok, not great.

BBQ WINGS. IT'S SMELLS. MAYBE OIL IT'S OLD. OR ...THE WUNGS ARE THE MOST LOWER QUALITY AS WE CAN THOUGHT. .

Very good pizza, thanks very much

Amazing service. Ordered very late (after 12am) as I work late and instructed food to be left on door step in case I wasn’t in yet. Personalised ordered correct and left where asked! Could not fault. Thank you so much :)

Lovely pizzas and friendly driver. Perfect midnight feast. Thanks.

Took 1 hr 15 food was burnt and cold. Customer gone.

Took 3 attempts at calling before call was answered, but the pizza was worth it.

Didn't deliver my food at all. But said it did.

Poor quality, pizza was semi burnt/dry

If I could give this place 0 stars I would. Dont even waste your time! Or money! 2 hours waiting for 1 pizza! Which never ended up turning up because the delivery guy was going to the wrong address even after phoning twice and saying we werent answering the door!

Worst experience I’ve ever had with food , came 1 hour late and was cold Never purchasing again

Impossible to get ahold of on call, can't follow simple instructions. "Please call when outside as people are in the house sleeping and it will set the dogs off" the guy says " yeah yeah yeah I'll let the driver know" ... no call. Paid £2 for 4 dips, that never turned up. Ordered 2 portions of curly fries. Only got one. And is "non refundable" disgraceful service

The food was cold especially the onion rings ans the pizza i would not recommend

Called the restaurant just after ordering asking how long it would be. Was told 45 mins - 1 hour. Waited 2 and a half hours, the food arrived and it was all cold.

Never turned up. I want a refund!!!

Lovely pizzas, nice delivery driver. Thank yoo!

Food arrived 30 minutes late, driver then came without any change forcing me to give him a tip even though the food was late and not even hot when it arrived. Will be calling and making a complaint

never received my food ordered at 1:00 and est delivery was 2:40, who eats at 2:40 anyway?

I never got my food waited outside for an hour

I ordered for the first time and pizza was horrible. I gave one more chance and I'm still waiting my order. I don't recommend 👎

Absolutely delicious food and spectacular service well done pizza go go. Thumbs up from me. 👍👍👍

The food freezing cold and we could not eat it. Rang the restaurant 4 times and they told us they cant help us and its up to just eat to help. More over, the food arrive an hour late!

Food was okay, delivery man is an absolute joke

These guys should be called ''finger licking good pizza'' just had some tonight and was BANG on flavours!! Delicious and Tasty. Will be ordering more in future. A++

1.5 hour delivery time, ouch! Although that was quoted from the beginning to be fair and it is a Friday night. Bad point though, considering GoGo is 2 mins drive from my house, the food was barly warm on arrival.

Absolutely amazing service the driver was very pleasant I’m very happy with my order and I highly recommend pizza go go to any pizza lovers. Beautiful presentation of the food very tasty nice temperature and overall perfection All I can say is well done to the guys at pizza go go honestly amazing. Thank you all have a happy new year.

I dont even know where to start.... 2 hrs to deliver a pizza is crazy ...

I just call to order my pizza as alawys,and the guy hang up the phone 2 Times.. he said they are busy,but i'm paying for that pizza,I'm a customer aswell..he was very rude,I very like gogo but this time the service dissapointed me

Toppings undercooked garlic bread n cheese that didn't taste of garlic and dough not cooked in middle waste of 23.00 too late to order from any where else now

30 min late and missing cookies with cold food gg

The food is so late over an hour now seriously do not order from this company they will not answer the telephone so one cannot get in touch with them. I am getting angry now as the time is twenty to two in the morning I had hoped to get some sleep tonight. All I got from the phone call was a recorded voice telling me that the memory was full, please call later.

Delivery driver was great. Was impressed how courteous he was when he delivered. It was late and he really made an effort to make sure he didn’t wake our neighbours in the flat

Didn’t get my spaghetti and didn’t know it was here

Great service, hot food and arrived early

Very poor service. Got my food when my shift had ended and when I contacted the shop they gave me inaccurate information about my delivery. Waited over an hour for my food after an hour to prepare. Waste of time

I ordered my food and it came 30 minutes late and my food was stone cold and I have requested a refund but still haven’t received it

Took ages to confirm my order. Once finally ordered, it said delivered but I received nothing. I had to call them up and the chap said about 6 more minutes. The problem I have was that I placed the order a little before 12. Perhaps about 11:50. I finally received it at 13:30... If I’d have known it would be such an effort, I’d have ordered elsewhere.

Ordered delivery pizza and 2 hours later it still hadn’t arrived, the restaurant wouldn’t answer the phone to give status updates!

They had over one hour delivery time still managed to be 30 mins late .. what's the point??? Cold pizza .. can I have my money back?

Honestly don't order from here! Took them 2 hours to bring me a small cheesy garlic bread pizza and 6 chicken nuggets. Wrong drink. Was freezing cold!!! Restaurant didn't want to answer the phone, when they did they were quick to hurry me off the phone.

Left on Doorstop. It was cold.Last time I order from them.

Upon delivery, I was advised that there was no garlic bread but no refund issued or substitutions (however the driver did tell me that they would provide an extra portion next time?). Then I opened my pizza to find that they hadn't added the black olives that I had paid extra for. Then we opened the cookies to find them practically cremated. Not a very good experience on this occasion.