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3,2

Based on 572 opinions finded in 3 websites

3.4Ambience3.1Cuisine3.2Price3.4Service
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Nº 489 in 573 in St Albans

Nº 5 of 12 Pizza & Pasta in St Albans

CUSTOMERS TALK ABOUT DISHES WITH.. pizzachickenpastasaladcooked

comment_iconOpinions

Food with any Pizza express is always consistent, we've been to this branch a few times now with our child. The restaurant itself was maintained however it is not really pushchair/wheelchair accessible. There are a couple of steps to enter the building and again another little set to access the restaurant. We were fine with our pushchair as we carried, and I would expect they have ramps however it's something to consider for wheelchair users as it's quite a tight space. However what I will say I was very disappointed with was the state of the toilets. The units themselves weren't too bad, but the whole place (even the ladies) smelt of a mens urinal and needs a refurb as there are lots of signs of previous water damage, wear and tear etc and being a small building they are small cubicles.

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Emily D . 2024-02-25

MORE AT TripAdvisor

The food was good but unfortunately our waiter was very rude to me. Initially he was pleasant but took a long time to give us our dessert menu. He apologised and I told him that was fine, not to worry. When he came to clear our plates, he left half of them on the table for awhile. I saw him just standing at one point and called him over and very politely said that he was taking awhile to collect the rest of the plates. I was not rude, I was good natured. Whereupon he nastily said that God had only given him two hands . I was shocked and too polite to retort. He didn’t come back to our table. I have never been spoken to like that in a restaurant. Such a pity.

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Margaret J . 2024-02-24

MORE AT TripAdvisor

Amazing food and fantastic service. We host a lot of events and we always use Pizza Express Verulam Road. Pizzas always arrive hot, delicious and top quality. Can highly recommend. Staff always go above and beyond. The management, the chefs, the waiters and waitresses are so welcoming and professional. Pleasure.

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alex Frankl . 2024-01-23

MORE AT Google

Excellent atmosphere and staff As a mature outfit should have non alcoholic wine options Veg mince as beef substitute would be good

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Mayur Gor . 2024-01-21

MORE AT Google

We went there recently ( St albans, Verulam Road branch ) for my sons 18th birthday. Staff there are simply brilliant . ( as always ). We had an excellent evening . Thank you .

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malcs hancock . 2024-01-17

MORE AT Google

Nicol very lovely waiters ,we really enjoyed the dinner at pizza express St Albans ,we gona be back soon!

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Alexandra Nita . 2024-01-11

MORE AT Google

Thomas and the staff were lovely top food love pizza express St albans x x

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Pinball Alley UK . 2024-01-10

MORE AT Google

Super Staff . Super atmospher .

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Arek Mlozniak . 2024-01-08

MORE AT Google

Despite it being much busier than usual due to Christmas parties, school breaking up and deliveries our waitress was lovely and seemed genuinely happy to serve us. Starters were brought out ASAP which is always a good sign and the wait for the pizza was worth it.

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James Carpenter . 2023-12-22

MORE AT Google

Somehow managed to burn 3 portions of calamari and 1 of 3 pizzas. Must have been training night

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Kyle Fish . 2023-12-20

MORE AT Google

The staff are super friendly, the wine is delicious, and this was the best, freshest pizza I’ve ever had from any Pizza Express. I didn’t want to eat the whole thing… but I did and I regret nothing.

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Jocelyn Weatherley . 2023-12-15

MORE AT Google

I ordered a romana pizza with doughballs on Uber Eats. Pizza was cold, congealed. Doughballs were hard. Uber won't handle the complaint so I rang the restaurant several times - no answer. £17 of food at unacceptable quality.

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KF X . 2023-12-05

MORE AT Google

Service was excellent and very friendly

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Claire FitzGerald . 2023-12-04

MORE AT Google

Lovely meal, friendly staff a bit noisy because of a child’s party in close proximity. Will be back though!

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Kaneeta E . 2023-12-01

MORE AT TripAdvisor

Tatiana makes the best dough balls! Staff really friendly and helpful!

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Alys . 2023-11-23

MORE AT Google

We have ordered through Uber eats and I have to say it was the worst pizza what I ever had. Absolutely horrible! Cold, small, burnt, paid for extra olives and didn’t get them. Also ordered dough balls and it was missing from our delivery. We tried to contact them - not possible at all, only answering machine, no emails nothing to reach them. Haven’t received call back from the manager how to proceed refund for missing items. Never again…

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Jiří Š . 2023-11-12

MORE AT TripAdvisor

Wszystko super , mega klimat pyszne jedzonko polecamy gorąco !

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ARKADIUSZ MLOZNIAK . 2023-11-12

MORE AT Google

We visit this pizza express often usually during the week. As gold member it makes the prices kind of reasonable for a family of 4. Service is usually decent, and the restaurant is quiet mid week as you would probably expect. I personally find the food a little underwhelming most of the time but my partner likes it as do my kids. One thing I do particularly enjoy is the Mushrooms with goats cheese as a starter.

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Kyle Robertson . 2023-11-07

MORE AT Google

Decent Pizza for a chain restauarnt , friendly server .

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Antonino Mallaci . 2023-11-06

MORE AT Google

Had an amazing dinner. Shan was absolutely fantastic and really kind. Highly recommended place

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Marcell Németi . 2023-11-06

MORE AT Google

Excellent service from Nicol , she is a star!

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Roger Howl . 2023-11-03

MORE AT Google

Had a kid's birthday party here. The waiters lacked experience in being party hosts and were not very engaging with the kids. I experienced a kid's birthday party at the Radlett branch, and the waiter (Ryan) there was absolutely amazing.

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Amit Shah . 2023-10-30

MORE AT Google

Quick to get us seated upon arrival Took our order for drinks and food Drinks and starter arrived no issues The pizzas arrived and it's almost as though they had forgotten to put cheese on considering one was a margherita(I asked waitress if it was vegetarian cheese or normal cheese) She didn't seem to know the answer Such a shame as my friend treated me for my birthday and last time it was amazing 😍

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Paul Lessiter . 2023-10-20

MORE AT Google

I'd love to give a review about the the food, but sadly I can't. We went Sunday just gone and the only excuse I could give would be they must be understaffed. Upon entering we waited to be seated. After 3-4mins of waiting the chef said to go grab a seat... Wherever we like. (The reason I have 2 stars instead of 1) I counted maybe 8 tables with customers. We sat, deliberated our options, picked a starter and a main, decided on our drinks, had enough time to to even consider a desert and still no waiter or waitress to be seen. Gave it another 5mins and then headed next door to The Ivy. Where I must say the service and food was spot on. Being in the service world myself, all I want is to be acknowledged. Tell me your super busy but you'll get to me in a minute. Tell me you're understaffed, but you'll be happy to take my order just after you seat the next customers. Or do what you did with us and say nothing at all. With all the options in St Alban's for food. I doubt Ill ever go back.

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Dan “The Raizer” Robam . 2023-10-17

MORE AT Google

Great experience, manager and staff very friendly and the food amazing Thank you !

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Maria Bain . 2023-10-12

MORE AT Google

Was great visit in busy Saturday evening. Will be coming back again soon

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Neil Harvey . 2023-09-30

MORE AT Google

Local branch of this national chain. The decor remembers the physicist Stephen Hawking who attended the nearby At Albans School. Fast friendly service I'd recommend the Buffalo Mozzarella and Tomato Salad and the Fiorentinta classic pizza topped with egg, spinach and olives.

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Rhodri Evans . 2023-09-30

MORE AT Google

Took my mum for a birthday lunch and it was awful, we actually ended up leaving before actually eating! It was empty in there and service was so slow!! Mums pizza came out completely wrong, then told us they didn’t have the sides we ordered ( they could have told us at the time of ordering) and my lasagne came out frozen still and the stuff/ manager were awful! If that’s how they serve food when it’s so quiet god knows what it’s like when busy!! Never again!!!!

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kimmD7864NH . 2023-09-14

MORE AT TripAdvisor

Be Careful. DO NOT ORDER FEOM UBER EATS. noone answers the phone. We ordered on uber eats two hours ago. We are £50 poorer, hungry and IGNORED. Dear God, whoever the manager is should 'have their performance reviewed' for the love of all that is good in Italian hospitality PICK UP YOUR PHONE. shocking service.

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A Happy Soul . 2023-09-14

MORE AT Google

Absolutely seamless !!! We were a work group of 26 that booked 2 hours before we arrived and then changed our arrival time 25 mins before we were due to arrive! We sent Cam, the manager our pre orders and within 5 minutes of sitting down we had our drinks orders taken and HOT food was being served !!! The chefs were great, the food was delicious, the waitress was incredible and the manager was over everything and was truly amazing ! What a great experience !!! Thank you guys !!!!

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B Fletcher . 2023-09-11

MORE AT Google

Had a pizza birthday party today for my daughter. Everyone enjoyed making pizzas and eating it. Our host was brilliant unfortunately didn't get his name. Young man was very polite and extremely helpful with all the queries.

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Marika Kerimkulova . 2023-08-26

MORE AT Google

The service was great - quick & friendly. Family friendly. Starter was dough balls al forno and that was delicious! Best thing, although a smaller portion than expected. The lasagna didn't resemble traditional lasagna as it was more soupy with too much cream served in a bowl rather than standing up on a plate. We also had the American pizza and the margherita pizza. American was ok - edible, just lacking in the flavor satisfaction area. For both pizzas you could taste the freshness of the dough. For the margherita, it was lacking flavor and needed more sauce - maybe some sliced fresh tomatoes on top along with some fresh basil leaves and perhaps some pieces of fresh mozzarella. Maybe some garlic oil or garlic butter brushed on the crust of both pizzas would help too.

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Laura L . 2023-08-06

MORE AT Google

Excellent food selection and quality with nice atmosphere.

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Prof. Ghassan Al-Utaibi . 2023-08-05

MORE AT Google

Had a pizza party for my six year old and her friend (and 16 of their friends). The kids loved it, making pizzas with their friends and then tucking in. Nicole was our host and she was fab. 🍕

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K WM . 2023-07-30

MORE AT Google

Fast, friendly service and good value.

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Brian Martin . 2023-06-14

MORE AT Google

Been here for best part of an hour and no food! There are loads of people waiting and hardly any staff. We would have left already but our little girl needs food and it is too late to go elsewhere. Also, he men's toilet won't flush. No good

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Andrew Pearson . 2023-06-13

MORE AT Google

Great food as always, service was good but a bit delayed but good experience overall!

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Pete Healy . 2023-06-05

MORE AT Google

Worst waitress service I have ever had. We arrived and the waitress came and asked for drink orders which we gave and she brought them all except one. She came and asked for food orders which we gave and asked about the missing drink order. She said she would bring it. Food arrived and still no drink plus some mistakes with the food. Asked about the drink and was told it would come. She fixed the food order still no drink. Eventually caught another waitress who brought us the missing drink. Came to order desserts and 3 or the desserts came and 2 of the drinks came then nothing. We were missing a drink and a dessert. Asked about the missing dessert and drink and was told they were coming. Waited another 10 minutes and asked for the missing drink and dessert still nothing. Caught another waitress and asked about the missing dessert and drink and they were brought right away. When we asked for the bill we had to wait 20 minutes to pay and eventually had to go and ask another waitress to pay because our waitress wouldn’t do anything. The restaurant wasn’t particularly busy the entire time we were there. Food was good but if you like getting the food you have ordered absolutely do not come here.

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Violet Hexagon . 2023-04-30

MORE AT Google

My friends and I ordered pizzas to collect for a FIFTEENTH birthday celebration. We immediately received a bank confirmation and an email confirming the order as well as the payment having gone through to the restaurant.The email specified that the order would be ready to collect at 3pm, but when we arrived to pick up our pizzas, we were told that our order had not been received. We spoke to multiple members of staff, showing them the payment receipt and email, but were told that there was nothing we could do and that it was our own problem to sort out. They told us to just place another £30 order, which as you can imagine, was not possible as at 14 and 15 years of age, none of us had this money to be spending. The horrendous customer service reduced a 15 year old, who simply wanted to buy her friend a birthday meal, to tears. Do better Pizza Express.

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dee Dix . 2023-04-29

MORE AT Google

OK as Pizza restaurants go a bit pricey. Spiral staircase to toilets downstairs and floor a bit sticky.

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MAUHUG # . 2023-04-12

MORE AT Google

4 of us at Pizza Express in St Albans 6:30 Saturday. Waited 45 minutes for drinks and an hour for starters to arrive. When mains arrived one pizza was cold! One main course didn’t arrive at all and when we asked where it was - Chicken Caesar salad - they said they had no lettuce! Kitchen was chaotic - far too much focus on servicing deliveroo etc (presumably because they are on financial penalties if they don’t get the orders out fast) - all at the expense of the dine-ins. No front of house management. 2 waiters were working like mad to try to keep the restaurant ticking over (not helped by the kitchen) while 2 others appeared to think you get paid for turning up but with no need to actually do anything. I watched one of the waiting staff literally shuffling receipts around and when it looked like one of the other staff had noticed she was doing absolutely nothing she would pretend to be looking for something in a fridge before going back to shuffling receipts. And all this time people were waiting ages to place orders and get their drinks! Never again! Prezzo next time.

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iain b . 2023-04-04

MORE AT TripAdvisor

Excellent food - as ever. We tried one of the newish vegan pizza: Vegan Giardiniera, along with a good old Fiorentina. The waiting staff kept calling us guys. We were two women over 50. This is just not appropriate. Just say hello. Just ask is what we would like. Guys is superfluous and, in this case, just plain rude.

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Deborah S . 2023-04-01

MORE AT Google

The food itself was the usual Pizza Express standard. No complaints there. But… I do have an issue with the venue. It’s cramped, noisy and over bearing. The tables are too close together, we were literally back to back either side with no room. The ambient noise of people chatter was incredibly loud. Overall it felt a little too packed in. For a quick turnover in and out I guess it’s fine. But not somewhere you’d want to take your time to have a relaxing meal and take a bit of time. Definitely all about bums on seats eat and get out.

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David Herring . 2023-03-19

MORE AT Google

We visited today for lunch,our waitress was welcoming & very helpful when ordering our meal.. Service was very good,polite staff,food excellent,thoroughly enjoyed it...would recommend 100%.. So nice to have good service!

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Andrea Simmons . 2023-03-01

MORE AT Google

Very friendly environment, the staff went above and beyond to make us feel comfortable and offered to my niece a painting book, and all the attention a kid needed. Tiramisu was delicious, and my niece loved the brownie with strawberries from the kids menu. Coffee quality was outstanding too. We’ll be definitively coming back.

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Christos Nikoulis . 2023-02-23

MORE AT Google

Great tasting pizzas, no doubt, but it has always been slow on service. Either understaffed or no real ethos on making sure customers don't wait and wait for getting seen.

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E2008GTGUY . 2023-02-20

MORE AT Google

As a family we visited PE St.Albans last evening. On arrival the staff were chatting and just ignored us all. We waited for one and a half hours before receiving our pizza mains and when we said that the wait wasn’t fair with young children we were told by our fed up/grumpy server ‘well, we’re busy. On leaving … my wife pushed a wrong button on the cash machine and the girl actually rolled her eyes!!!! Yes the pizza was nice … but we will never go back there. Maybe the staff should be trained at PE Berkhamsted where the owner ‘could care less’. Absolutely unacceptable.

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samjames . 2023-02-12

MORE AT TripAdvisor

Usual great food. Great service.

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Ian Raba . 2023-02-10

MORE AT Google

Ordered delivery through deliveroo and the food arrived cold. Not a bit warm. Even the cardboard was cold. How?? It must have been cold when it left the store. Completely unacceptable. I reviewed elsewhere and they told me to email, which I did only to not receive a response. I'm not sure what it's like in store but never order a delivery

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Tammy S . 2023-01-28

MORE AT TripAdvisor

One of the weaker Pizza Express' I've visited. Waited too long for our drinks order and the food was the same brand standard as others, but not delivered in a timely manner.

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Adam 'Twenny' Sheffield . 2023-01-18

MORE AT Google

Always great pizzas. Tried the new Carbonara pizza - lovely!

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Graeme Luke . 2023-01-09

MORE AT Google

My son and I ate here early afternoon. The pizzas were really nice with a generous amount of toppings. Friendly staff too.

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helenlouiset . 2023-01-05

MORE AT TripAdvisor

We visited as a large family group of 12. Our waitress was excellent and very patient, however food arrived rather haphazardly which I assume was due to the kitchen not cooking it all at the right time. Everyone was happy with their food when it arrived except for me. I ordered halloumi bites which had zero flavour and were very greasy, together with coleslaw which had what I can only assume was a low-fat dressing, absolutely revolting tasting of synthetic sweetener and very vinegary, plus dough balls which came with butter without even a hint of garlic. I didn't complain as our family visit was special and I didn't want to spoil the vibe, but I won't be visiting again. I've only visited one Pizza Express before, and I wasn't impressed then either so I think perhaps the brand isn't for me.

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linden-s . 2023-01-03

MORE AT TripAdvisor

Too many reasons NOT to eat here. Booked a table for 16:45. Arrived 16:49. Ordered within 10mins. Walked out after 45 mins of arriving. Why….: 1. Had to leave as we had to get to the local panto by 6pm and whilst us adults could probably shove a pizza down in 10min, it’s a massive ask for a 3 year old 2. Whilst my son and I were enjoying watching the chefs prepare food (he loves watching), one of the chefs decided to enjoy a piece of chocolate, then after putting the food in his mouth, continued with food preparation. 1) you probably shouldn’t be snacking in front of customers. 2) Maybe wash your hands?!?! Disgusting. I told the manager who said she’d speak to him, then she walked away!! Ummmmm. What?? It took me to tell the manager to tell him to wash his hands NOW, not later! Chef then rinsed his fingers for 2 seconds before continuing with food prep again. So this time, I told him. Again, a half effort of a hand wash so for sure no way were his hands clean. And the audacity of this guy to argue with me that he doesn’t need to wash his hands because he washes them every 20 minutes! Joker. All of the above is an entirely accurate fact based review of a disgraceful experience. Please message me privately if you’d like us to pay for the 4 kids dough balls consumed. Will not return and suggest food safety inspectors should!

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justinsuk . 2023-01-02

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It's a standard pizza express, food does not go wrong however it's not the toppest either. It's great if you just fancy pizza and sit in for a quick one. Nothing too wrong but no character either.

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D Gu . 2022-12-28

MORE AT Google

You know what you are getting with a pizza express lovely food quick without being rushed, visited before St Albans panto, booked in advance.

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Tania Giles . 2022-12-10

MORE AT Google

One person running the place in the afternoon! She deserves a medal! Beautiful food!

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Lembi K . 2022-12-06

MORE AT Google

Awful. Ordered delivery through deliveroo and the food arrived cold. Not a bit warm. Even the cardboard was cold. How?? It must have been cold when it left the store. Completely unacceptable

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Tammy Storrow . 2022-12-02

MORE AT Google

Pizza was good, pasta so so. It was a busy Saturday but service suffered.

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Simon Pole . 2022-12-02

MORE AT Google

Cramped and dirty restaurant, service was terrible would not visit again

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Dan Sutton . 2022-11-30

MORE AT Google

The people are very welcoming and friendly and the food beautiful.

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william drew . 2022-11-29

MORE AT Google

The Restaurant was quiet which made it more puzzling as to why the service was poor. The food took a while to come out. Dough balls were initially forgotten and then when served, it was undercooked. The Staff were inattentive throughout the night and despite asking for water for the table twice, they forgot and seemed to be more interested in hiding until it was time to leave. Won't be returning to this branch and don't recommend anyone wasting their time or money here.

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Oomar Mauthoor . 2022-11-26

MORE AT Google

This brand used to be the go to restaurant for pizza. Not anymore. This is my second visit to a Pizza Express that has been, frankly, appalling. On this visit we prebooked a table for 10 and arrived to find our table had been given to another group. Staff were very slow to correct this error, leaving us stood by the door. Then the food was basically very poor. I can honestly say it was the poorest pizza I have eaten since my last visit to Pizza Express. Definitely my last ever visit.

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Barry Taylor . 2022-11-24

MORE AT Google

Starters and pizzas were great. Desserts not so good as waitress didn't ask how we wanted them chocolate fudge was cold and dense the sticky toffee pudding wasn't warm enough. The first person who served us was great but I think we went on a break shortly afterward taking our order

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Meena . 2022-11-17

MORE AT Google

It’s an amazing place for a classic italian pizzas. Service was great and the food was very tasty. However Even though I booked a table, when I turned up there was no table booked and I asked for a table as it was a special occasion. Luckily there was 1 table left. However, the lighting was so bad I had to shine my phone torch to see what to order which can be very annoying.

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Hashim Ibrahim . 2022-11-07

MORE AT Google

Came here with some friends on my birthday the waitress was so lovely and welcoming however the pizza was cold.

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Tayba Ali . 2022-10-11

MORE AT Google

Amazing people, amazing food! Thank you for a pleasant experience.

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kayleigh rogers . 2022-10-08

MORE AT Google

Great meal. Great ambience. Stayed for 90 mins. Many thanks.

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AudleyB . 2022-09-30

MORE AT Google

Overall very good experience! It wasn't busy and quiet the of out visit. The personel is super friendly and the place was clean. The location is also great close to city centre and a park. Definitely would recommend.

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Vladimir Badiuk . 2022-09-22

MORE AT Google

Apparently open till 10.30 on a Saturday night and told us everything was cleared away at 10.10 thanks but no thanks.

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Mark Ellis . 2022-09-04

MORE AT Google

Excellent service and food at PEX

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Chris Kelly . 2022-08-25

MORE AT Google

Great place that's always clean, tidy and the staff are especially helpful if you're trying to work out what to eat and drink. Well done 👍 Keep up the good work as I've never had a bad time here

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Sally Sutton . 2022-07-25

MORE AT Google

Delicious pizza and super friendly staff.

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Daud 1976 . 2022-06-18

MORE AT Google

Been coming here for 20 years. Always nice staff and good food.

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Alan Parkin . 2022-06-12

MORE AT Google

Keto friendly option for me. The family went a bundle on the lovely pizzas!

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Paul Duce . 2022-06-06

MORE AT Google

Well cooked food. Im not impressed by staff who can memorise a whole order, especially when one item is forgotten. I let you off and gave you no tip. Otherwise was very good.

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Neil Appleby . 2022-05-31

MORE AT Google

We had a great time here with my partner. The service was exceptional and our food arrived quickly. Always my top pick when we are in St Albans as the food is always delicious and the customer service is top notch. Would recommend time and time again!

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Rina Sh . 2022-05-29

MORE AT Google

The garlic mushroom starter was divine

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C P . 2022-05-16

MORE AT Google

Really friendly staff and good pizzas

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Martin Venus . 2022-05-13

MORE AT Google

Fantastic food and very friendly service! Thank you!

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Katie C . 2022-05-05

MORE AT Google

This was ok, pizzas were fine, nothing special and service was fine, again, nothing special not particularly friendly nor rude. Tables all quite squashed in, difficult getting up without knocking another table.

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Jodie Ridewood . 2022-04-25

MORE AT Google

How sad this high street staple has let it’s standards slip to this poor level. There is no pride or quality left. The salads were meagre with same dressing on each one. The pizzas the bare minimum of toppings and the staff were going through the motions. This chain needs to raise its standards and offer better value for money or it will disappear from our high streets and nobody will be surprised or mourn its loss.

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Jackie Miller . 2022-04-17

MORE AT Google

So I’ve never reviewed at restaurant before. I’ve come here many times and never had an issue but when I went for food on Thursday for my birthday with friends the service was dreadful. So unresponsive and lazy, everything took ages and it wasn’t even busy, as someone who’s been in hospitality before I didn’t find it acceptable at all. We wanted to just be in and out but it took us two hours and all we did was order 1 drink each, 3 starters and a pizza each!

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James Dalton . 2022-04-16

MORE AT Google

Absolutely fantastic, extremely lovely staff and some fantastic food. The prices were really good for the quality of the food and as usual Pizza Express gets a fantastic mark by me!

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Arthur Barfield . 2022-04-11

MORE AT Google

Great menu, good service and don't feel rushed.

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Catherine Mccann . 2022-04-06

MORE AT Google

Ordered a pizza and drink deal cost £20 pizza came it was cold and they supplied wrong drink and the joke of a company deliveroo offered £4.83 for stone cold pizza and 10p for sending me the wrong drink because I should have opened the box in front of delivery driver and felt the cold pizza I did tell her the drink was wrong she said that's what they gave me so I would steer clear of both of these cowboy outfits who both seem to fit in well with each other just waiting to scam another unsuspecting honest person ordering food....

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188eamonnd . 2022-03-07

MORE AT TripAdvisor

I am disappointed with the service in the restaurant, me and my wife have been waiting over 25 minutes for our starters. Starters came & they were absolutely cold! I have asked the staff for a dessert menu from when the waitress took the orders & they have not done as requested. I then had to ask again. Even though the pizza we order took it’s time it was nice. Plus the tiramisu was sweet. Thanks

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Jacob Ashton . 2022-03-06

MORE AT Google

Popped in for a quick meal on Saturday. Food was quick, despite being very busy and Amy our waitress was brilliant!

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Harry Meads . 2022-03-02

MORE AT Google

Good experience tbh. Very noisy restaurant. Very popular with family's. Food was okay.

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Joseph Edward Course (Joeyrule111) . 2022-02-26

MORE AT Google

Nice clean restaurant. Decent food and service.

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Michael Sutherland . 2022-02-12

MORE AT Google

Very good manager and customer services.

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Justice 4 People . 2022-01-05

MORE AT Google

We booked in advance yet had to produce evidence of booking to team who were working off a print out. Annoying and not welcoming. We were ushered towards a table adjacent to the disabled toilet. It took 15 mins to take our order and food came after 50 mins. Very slow for a restaurant with express in name. Table was dark and dingy in toilet queueing area. We asked waitress for colouring pencils for kids but were told none available. Main loo in restaurant was out of action so waiting staff had to break into disabled loo. People queueing around us and smell of nappy. Disabled toilet was dirty and had no hot water for hand washing. No hand towels. Wanted to order the porchetta pizza but was told unavailable. Told waitress at end about poor experience, particularly toilet yet no action taken. Did not feel hungry when food eventually arrived. Not serial complainer, however experience was awful.

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715nickh . 2022-01-03

MORE AT TripAdvisor

Food was hot and tasty a little bit more attention to detail would up the review to five star but overall a very pleasant evening was had thanks

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Robert Coulson . 2021-12-31

MORE AT Google

Even though I booked a table, when I turned up there was no table booked! Please write things down!! Luckily there was 1 table left. However, the lighting was so bad I had to shine my phone torch to see what to order & what I was eating!! But, food & service were great.

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Mark McClean . 2021-12-27

MORE AT Google

Always love the pizza at pizza express!

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Bradford & Howley Liam Howley . 2021-12-07

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Cannot go wrong. Delicious food, fast service, yummy!

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Alice Lowe . 2021-11-07

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Great food but bits of the service weren't well thought through for young families. Eg all the adult food for starters and mains coming long before the kids food did.

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Rebecca East . 2021-10-03

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Excellent service and food was really nice

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Hanel Shah . 2021-08-24

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Delicious food and friendly service! The prices are fair which is a big thumbs up for me, just wishing there were a couple more pizza options like Hawaiian!

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Elizabeth “Max” Barker . 2021-07-31

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Last Friday evening around 8.30ish me & a friend went to this pizza express, we were the last ones of the evening guessing from the staffs absolute rude / can't be arsed attitude. Our order was taken our food came out, still our drinks weren't there then when we did get them it was wrong. We also ordered a pizza to take away to a freinds that should have been prepared same time but it wasn't we had to ask twice. We spent 75 quid or so but felt awkward the whole time there was so much tension and awkwardness we came out hugely dissapointed I love pizza express and felt so annoyed, we would have had a better time at home sharing a pizza for £20.... Really really dissapointed.

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Jodie Watts . 2021-07-19

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